Mulberry Health & Rehabilitation
200 Strahl Street, Franklin, TN 37064 · For profit - Limited Liability company · 157 certified beds · (615) 791-1103 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.2% | 14.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.6% | 6.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.3% | 13.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.0% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 7.7% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.1% | 31.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 89.2% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 5.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.8% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 33.2% | 16.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 5.1% | 1.7% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 62.9% | 79.8% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.71 | 1.67 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.10 | 1.56 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
33.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 33.6%CMS range 21.1–52.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 7.3–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 39.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 26.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 73.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.4%CMS range 3.3–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 157 beds and averages 85.9 residents a day — about 55% occupied, or roughly 71 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.42 hrs/resident/day on weekends vs 3.97 on weekdays — 14% thinner on weekends. RN hours go from 0.34 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 15 most serious are shown; the remaining 20 are one tap away and print in full.
- Immediate jeopardy · Kcited before2021-07-19 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, video camera footage review, medical record review, observation, and interview, the facility failed to ensure adequate supervision of residents and ensure interventions were implemented for residents with physically aggressive and wandering/exit-seeking behaviors for 5 of 14 sampled residents (Resident #34, #80, #81, #91 and #96) reviewed for abuse. The facility's failure resulted in Immediate Jeopardy when Resident #80 willfully pushed Resident #81. Resident #81 fell to the floor, hit his head, began having seizures, was transferred to the hospital, and expired at the hospital. The facility's failure resulted in Immediate Jeopardy when Resident #34, #80, #81, #91 and #96 did not have supervision and interventions implemented for their behaviors. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2021-07-19 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, agency contract review, employee personnel file review, observation, and interview, the facility failed to ensure licensed nurses and certified nursing assistants (CNA) had the knowledge and skills necessary to assess residents, prevent abuse, and provide appropriate care to meet the residents needs for 5 of 16 sampled residents (Resident #34, #80, #81, #91, and #96) with physically aggressive and wandering/exit-seeking behaviors. The facility's failure resulted in Immediate Jeopardy when Resident #80 willfully pushed Resident #81. Resident #81 fell to the floor, hit his head, began having seizures, was transferred to the hospital, and expired at the hospital. The facility's failure resulted in Immediate Jeopardy when Resident #34, #80, #81, #91, and #96 did not have supervision and interventions implemented for their aggressive behaviors. The failure of the licensed nurses and CNAs to identify behaviors and respond to those behaviors and the potential/likelihood of continued behaviors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2021-07-19 · tag F0744 — failed to care for residents with dementia — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide care and services to meet each resident's Dementia care and behavior needs for 6 of 16 residents (Resident #34, #80, #81, #91, #96, and #303) reviewed for Dementia care and behaviors. The facility's failure to provide care and services for Dementia and behaviors resulted in Immediate Jeopardy when a physical altercation occurred between Resident #80 and #81, Resident #80 willfully pushed Resident #81, Resident #81 fell to the floor, hit his head, began having seizures, was transferred to the hospital, and expired at the hospital. A physical altercation occurred between Resident #96 and Resident #74, inappropriate sexual behavior occurred between Resident #303 and Resident #36, Resident #34 ran her wheelchair into Resident #16, Resident #85, ran over Resident #94's foot, and the state surveyors, and Resident #91, a cognitively impaired vulnerable resident with a history of behaviors and had verbalized the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2021-07-19 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, job description review, and interview, facility Administration failed to administer the facility in a manner that enabled the facility to use its resources effectively and efficiently to attain the highest practicable well-being of the residents with behaviors and dementia. The Administration failed to provide oversight to monitor and provide a safe resident environment related to residents with behaviors and dementia. The Administration failed to provide oversight and training of staff to prevent abuse and provide appropriate care to meet residents needs with behaviors and dementia. These failures resulted in Immediate Jeopardy for Resident #34, #80, #81, #91, #96, and #303. The facility's failure resulted in Immediate Jeopardy when Resident #80 willfully pushed Resident #81. Resident #81 fell to the floor, hit his head, began having seizures, was transferred to the hospital, and expired at the hospital. The facility's failure resulted in Immediate Jeopardy when Resident #34, #80, #81,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2021-07-19 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, Administrator job description review, Director of Nursing (DON) job description review, Registered Nurse (RN) job description review, Licensed Practical Nurse (LPN) job description review, medical record review, video camera footage review, and interview, the Quality Assurance Performance Improvement (QAPI) committee failed to ensure an effective QAPI program that recognized concerns related to resident to resident abuse, failed to perform follow up on monitoring of residents with behaviors, failed to evaluate and re-evaluate interventions implemented for residents with behaviors, failed to ensure nursing staff were competent to provide care to residents with behaviors and Dementia, and failed to ensure systems and processes were in place and consistently followed by staff to address quality concerns related to abuse, residents with Dementia and behaviors, and competent nursing staff. The QAPI committee failed to ensure the facility was administered in a manner that enabled it to use its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, document review, record review, and interview, the facility failed to protect the resident's right to be free from verbal abuse for 1 (Resident #4) of 7 residents reviewed for abuse. Dietary Staff (DS) DS #3 used profanity directed toward Resident #4 and called the resident a derogatory name. Findings included: 1. Review of the facility policy titled Resident Rights, revised in February 2021, indicated Employees shall treat all residents with kindness, respect and dignity . The policy further indicated that residents had the right to .b. be free from abuse, neglect, misappropriation of property, and exploitation . 2. Record review of the Resident Face Sheet revealed Resident #4 was admitted to the facility 01/13/2023, with diagnoses that included cognitive communication deficit, bipolar disorder, and pain disorder with related psychological factors. A review of Resident #4's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/20/2023, revealed Resident #4 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, document review, record review, and interview, the facility failed to ensure allegations of abuse and injuries of unknown origin were reported to the State Agency within two hours of learning of the allegations for 1 (Resident #1) of 7 residents reviewed for abuse. Findings included: 1. A review of an undated facility policy titled Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedures revealed, When the facility has identified abuse, the facility will take all appropriate steps to remediate the noncompliance and protect residents from additional abuse immediately. The Facility will increase enforcement action, including, but not limited to: A. Taking steps to prevent further potential abuse. B. Reporting alleged violations and investigation within required timeframes pursuant to Federal and State statutes and regulations. Section, XIII. Response revealed A. In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility shall: a. Ensure that all alleged violations involving abuse, neglect,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-27 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, document review, record review, and interview, the facility failed to ensure a thorough investigation of an injury of unknown origin was completed for 1 (Resident #1) of 7 residents reviewed for abuse. Findings included: 1. A review of an undated facility policy titled Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedures, revealed, IV. When the facility has identified abuse, the facility will take all appropriate steps to remediate the noncompliance and protect residents additional abuse immediately. The facility will increase enforcement action including, but not limited to: C. Conducting a thorough investigation of the alleged violation. Further review revealed, V. The facility will develop written policies and procedures that define how staff will communicate and coordinate situations of abuse, neglect, misappropriation of resident property, and exploitation with the Quality Assurance and Performance Improvement (QAPI) program to allow the QAA (Quality Assessment and Assurance) committee to determine: a. If a thorough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, facility document review, and interviews, the facility failed to ensure proper transfer methods were used for 1 (Resident #1) of 3 residents reviewed for falls. Findings included: Review of Resident #1's Resident Face Sheet revealed the facility admitted the resident on 11/02/2022, with diagnoses that included unspecified intellectual disabilities and anxiety disorder. Review of Resident #1's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/26/2023, revealed the Staff Assessment for Mental Status (SAMS) indicated the resident had a short and long term memory problem and their cognitive skills for daily decision making were severely impaired. The MDS indicated Resident #1 required extensive assistance from staff for bed mobility and transfers and was totally dependent on staff for locomotion on and off the unit, dressing, eating, toilet use, personal hygiene, and bathing. Review of a facility Occurrence Report dated 07/09/2023, revealed Registered Nurse (RN) #2 indicated Certified Nursing Assistant (CNA) #9 reported to her that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-15 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, medical record review, facility investigations and interview, the facility failed to report the investigative outcome within 5 working days of the alleged violation for 3 of 3 allegations reviewed involving 5 residents (Resident #82, Resident #64, Resident #62, Resident #44, and #241) sampled for abuse. The findings include: 1. Review of the facility policy Abuse, Neglect and Exploitation undated showed .The results of all investigations must be reported to the Administrator, designee to the appropriate state agency, as required by state law, within five (5) working days of the alleged violation . 2. Review of the medical record revealed Resident #62 was admitted to the facility on [DATE], with diagnoses including Parkinson's Disease, Altered Mental Status, Dementia with Behavioral Disturbances, and Psychosis. A quarterly Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 8 indicating moderate cognitive impairment and exhibits…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to inform of/or provide written information regarding a resident's right to formulate an advanced directive for 12 of 24 sample residents (Resident #8, #12, #18, #19, #20, #37, #41, #44, #50, #61, #73, and #82) residents reviewed. The findings include: 1. Review of the facility's policy titled, Advance Directives, with a revised date of 9/2022, revealed .The resident has the right to formulate an advance directive .upon admission of a resident, the social services director or designee inquires of the resident, his/her family .about the existence of any written advance directive .The resident or representative is provided with written information concerning the right to refuse or accept .and to formulate an advance directive . 2. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE], with diagnoses of Cerebral Infarction and Epilepsy. Review of the quarterly Minimum Data Set (MDS) assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Minimum Data Set (MDS) 3.0 Resident Assessment Instrument (RAI) Manual, medical record review, and interview, the facility failed to complete the admission assessment, using the Centers for Medicare & Medicaid Services-specific RAI (Resident Assessment Instrument) process within the regulatory time frames for 1 of 20 sampled residents (Resident #66) reviewed for completion of the MDS. The findings include: 1. Review of the MDS 3.0 RAI Manual v (version) 1.17.1 October 2019, page 2-37 revealed .using the Centers for Medicare & Medicaid Services-specific RAI process within the regulatory time frames. 2. Review of the medical record revealed Resident #66 was admitted to the facility on [DATE], with diagnoses of Dementia, Psychotic Disturbance, Anxiety, Bipolar Disorder, and Chronic Pain Syndrome. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], Resident #66 had moderately impaired cognition. Review of Resident #66's admission MDS with an Assessment Reference Date (ARD)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to accurately assess residents for hospice for 2 of 2 (Resident #36 and #88) sampled residents reviewed. The findings include: 1. Review of the facility's policy titled, Resident Assessment, dated 2001, revealed .A comprehensive assessment of every resident's needs is made at intervals designated by OBRA and PPS requirements .The resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments .All person who have completed any portion of the MDS resident assessment form must sign the document attesting to the accuracy of such information . 2. Review of the medical record revealed Resident #36 was admitted to the facility on [DATE], with diagnoses of Lung Cancer, Depression, Pain, Hypertension, and Dementia. Review of the Physician's Order dated 3/27/2023, revealed [Name Hospice] . Review of the admission MDS dated [DATE], revealed Resident #36 had a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to conduct Care Plan meetings for 3 of 8 sampled residents (Resident #9, #44, and #50) and failed to revise the Care Plan for 1 of 19 sampled residents (Resident #41) reviewed for care planning. The findings include: 1. Review of the facility's policy titled, Care Plans, Comprehensive Person-Centered, dated 2001, revealed .A comprehensive, person-centered care plan that includes measurable objectives and timetabled to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident .The Interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident .Each resident's comprehensive person-centered care plan is consistent with the resident's rights to participate in the development and implementation of his or her plan of care . 2. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility policy, medical record review and interview the facility failed to monitor blood glucose levels as prescribed for 1 of 3 residents (Resident #13) reviewed related to blood glucose monitoring. The findings include: 1. Review of the facility policy Diabetes-Clinical Protocol revealed, .the Physician will order appropriate lab tests ( .finger sticks) [Accucheck] and adjust treatments based on these results . 2. Review of the signed physician's orders for Resident #13 dated 12/2022, 2/2023, 3/2023, and 4/2023 revealed .blood glucose monitoring .Schedule 11:30 AM; 4:30 PM; 6:00 AM; 9:00 PM . Review of the January 2023, Medication Administration Record (MAR) revealed there was no documentation the blood glucose level was obtained on the following days/times: On 1/2/2023 and 1/17/2023 at 11:30 AM before lunch l) no documentation of blood glucose level. On 1/16/2023 at 11:30 AM and 4:30 PM (before meal) and 9:00 PM (at bedtime check) blood glucose level. Review of the February 2023, MAR revealed there was no documentation the blood glucose level was obtained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 20 citations
- Potential for harm · D2023-06-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to follow the facility's policy for monitoring weights for 2 of 5 sampled residents (Resident #20 and #41) reviewed for nutrition. The findings include: 1. Review of the facility's policy titled, Weight Assessment and Intervention, revised March 2022, revealed .Residents are weighed upon admission and at intervals established by the interdisciplinary team . 2. Review of the medical record revealed Resident #20 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses of Aphasia, Dysphagia, Chronic Kidney Disease Stage 3, and Hypothyroidism. Review of the Care Plan dated 2/20/2023, revealed .Risk for Weight Loss .related to .Declining mental status and mechanically altered diet .likes most foods, especially coffee and .oreos .Monitor weights as per MD [Medical Doctor] order . Review of the Physician's Orders revealed .Weigh Monthly .Original Order Date .05/04/2022 . Review of the Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record, observation, and interview, the facility failed to ensure residents received appropriate respiratory and trach care for 1 of 1 sampled resident (Resident #11) reviewed for respiratory services. The findings include: 1. Review of the facility's policy titled, Tracheostomy Care-Self Care, dated 2001, revealed .The purpose of this procedure is to guide tracheostomy care and the cleaning of reusable tracheostomy cannulas . 2. Review of medical record showed Resident #37 was admitted on [DATE], with a diagnoses of End Stage Renal Disease, Hyperkalemia, Atrial Fibrillation, Hypertension, Gastroesophageal Reflux Disease, and Tracheostomy. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE], Resident #37 had a Brief Interview for Mental Status of (BIMS) 15 indicating she was cognitively intact and coded for tracheostomy. Review of Physician's Orders dated 9/2/2022, revealed Tracheostomy present .5 Shiley (Tracheostomy Tube) cuffed .Tracheostomy - Trach Care Q…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to monitor for the side effects of antipsychotic medications for 2 of 5 sampled residents (Resident #44 and #391) reviewed for unnecessary medication. The findings include: 1. Review of the facility's policy titled, Antipsychotic Medication Use, revised on 7/2022, revealed .Nursing staff shall monitor for and report .side effects and adverse consequences of antipsychotic medications . Review of the facility's policy title, Behavioral Assessment Intervention and Monitoring, revised on 3/2019, revealed .if antipsychotic medications are used .will monitor for side effects and complications related to psychoactive medication . 2. Review of the medical record revealed Resident #44 was admitted to the facility on [DATE], with diagnoses of Schizophrenia, Dementia, and Alzheimer's Disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #44 had moderately impaired cognition and received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, the facility failed to ensure medications were properly labeled and stored in 1 of 4 medication storage areas (One East Nurse Station Medication Storage Room) when there were no clear identifiers on an insulin pen's label and when there were no documented temperatures for the medication refrigerator from 6/1/2023 thru 6/13/2023. The findings include: 1. Review of the facility's policy titled, Medication Labeling and Storage, with a revision date of 2/2023, revealed .The facility stores all medications and biologicals in locked compartments under proper temperature .medications requiring refrigeration are stored in a refrigerator and are labeled . the medication label includes medication name .expiration date .residents name .route .appropriate instructions . 2. During an observation and interview at the One East Nurse Station Medication Storage Room, on 6/14/2023 at 4:19 PM, Licensed Practical Nurse #3 confirmed a Levemir Insulin Pen's label did not have a first name, there were missing letters on the last name, the expiration date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure food preferences and menu choices for 2 of 8 (Resident #17, and #75) sampled residents. The findings include: 1. Review of the facility's policy titled, Resident Food Preferences revised 7/2017, revealed .Upon the resident's admission .the Dietary staff will identify a resident's food preferences .The Dietary department will offer a variety of foods at each scheduled meal . 2. Review of the medical record revealed Resident #17 was admitted to the facility on [DATE] with diagnoses of End Stage Renal Disease, Dysphagia, Dependence on Renal Dialysis, Diabetes Mellitus and Asthma. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #17 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated she was cognitively intact. Review of Resident #17's breakfast meal ticket dated 6/14/2023 revealed, .DOUBLE BACON .EGG .3 OZ [ounce] .TURKEY .2 LINKS .JUICE .4OZ .COFFEE .8 OZ .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review and interview, the facility failed to maintain and monitor an effective infection prevention and control program for 3 of 3 sample resident (Resident #9, #60 and #141) reviewed for Legionella Disease. The findings include: 1. Review of the facility's policy titled, Legionella Surveillance and Detection dated 2001, revealed .Our facility is committed to the prevention, detection and control of water-borne contaminants, including Legionella. Legionnaire's disease is included as part of our infection surveillance activity .As part of the infection prevention and control program, all cases of pneumonia that are diagnosed in the residents > [greater than] 48 hours after admission are investigated for possible Legionnaire's disease . 2. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses of Diabetes, Major Depression, Hypertension, Chronic Pain and Chronic Obstructive Pulmonary Disease. Review of the (Named Imaging) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on The National Pressure Ulcer Advisory Panel (NPUAP) Prevention and Treatment of Pressure Ulcers: Quick Reference Guide 2019, Lippincott Manual of Nursing Practice 10th Edition, policy review, medical record review, observation, and interview, the facility failed to provide care and services for the treatment of pressure ulcers when facility staff failed to complete accurate assessments and document treatments as ordered for 3 of 3 sampled residents (Resident #59, #87, and #252) reviewed for pressure ulcers/injuries. The findings include: Review of the National Pressure Ulcer Advisory Panel (NPUAP) Prevention and Treatment of Pressure Ulcers: Quick Reference Guide, dated 2019, revealed, .Conduct a comprehensive skin and tissue assessment for all individuals at risk of pressure injuries: As soon as possible after admission/transfer to the healthcare service .As a part of every risk assessment .Periodically as indicated by the individual's degree of pressure injury risk .For individuals at risk of heel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, the facility failed to ensure 3 of 16 staff (Certified Nurse Assistant (CNA) #2, Registered Nurse (RN)#1, and Licensed Practical Nurse (LPN) #2) served food under sanitary conditions during dining as evidenced by staff touched food with their bare hands and used their fingernails to open milk cartons. The findings include: Review of the facility's policy titled, Preventing Foodborne Illness-Food Handling, revised 6/2010, revealed employees will demonstrate knowledge and competency prior to serving food to residents. Observation in the 2nd floor Dining Room on 7/6/2021 at 5:10 PM, revealed CNA #2 handled Resident #54's sandwich with her bare hands and used her fingernails to open Resident #54's carton of milk. Observation in the 2nd floor Dining Room on 7/6/2021 at 5:15 PM, revealed RN #1 served a meal tray to Resident #23, put her fingers in the spout of the milk carton to open it, moved the Dining Room chairs out of the way, helped the resident with her walker, handled another resident's tray, and then touched Resident #23's food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Centers for Disease Control (CDC) guidelines, policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were followed when 2 of 3 sampled residents (Resident #301 and #302) reviewed for Transmission Based Precautions were not quarantined, when Licensed Practical Nurse (LPN) #2 washed Resident #49's hands with a cleansing wipe then used the same wipe to wipe down the dining table, when oxygen tubing was on the floor for 2 of 3 sampled residents (Resident #44 and #73) reviewed for respiratory care, when 1 of 2 Licensed Nurses (LPN) #3) failed to perform hand hygiene during wound care, and when 1 of 4 Licensed Nurses (LPN #4) touched medications with their bare hands. The findings include: Review of the CDC guidelines titled, COVID-19 Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 [COVID-19] Spread in Nursing Homes, updated 3/29/2021, revealed .This guidance summarizes the core…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-19 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Minimum Data Set (MDS) 3.0 Resident Assessment Instrument (RAI) Manual, medical record review, and interview, the facility failed to complete a comprehensive assessment, using the Centers for Medicare & Medicaid Services-specific RAI process within the regulatory time frames for 1 of 28 sampled residents (Resident #252) reviewed. The findings include: Review of the MDS 3.0 RAI Manual v (version) 1.16 revised 10/1/2018, pages 2-20 through 2-22, revealed .The admission assessment must be completed by the end of day 14, counting the date of admission to the nursing home as day 1 .The MDS completion date (Item Z0500B) must be no later than day 14 .The MDS completion date (Item A0500B) must be no later than 14 days after the ARD [Assessment Reference Date] . Review of the medical record, revealed Resident #252 was admitted to the facility on [DATE] with diagnoses of Major Depressive Disorder, Stage 4 Pressure Ulcer of the Sacral Region, Diabetes, Pain, and Unstageable Pressure Ulcer of Left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) related to Oxygen and pressure injuries/ulcers for 2 of 28 sampled residents (Resident #73 and #87) reviewed for MDS assessments The findings include: Review of the medical record, revealed Resident #73 was admitted to the facility on [DATE] with diagnoses of Paraplegia, Pain, Fever, Narcolepsy, Anxiety Disorder, Post Traumatic Stress Disorder, Insomnia, Borderline Personality Disorder, and Systolic Heart Failure. Review of the Physician's Order dated 1/11/2021, revealed .Oxygen per n/c [nasal cannula] to maintain O2 [oxygen] sats [saturation] > [greater than] 90% [percent] . Review of the quarterly MDS dated [DATE], revealed Resident #73 was not coded for receiving oxygen therapy. Observation in the resident's room beginning on 7/6/2021 and throughout the survey, revealed Oxygen was being administered at 2 liters per minute per binasal cannula to Resident #73. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation and interview, the facility failed to revise a Care Plan based on the needs of the resident and in response to current interventions for Oxygen, pressure ulcers, unnecessary medications, and behaviors for 4 of 28 sampled residents (Resident #34, #87, #89, and #303) reviewed. The findings include: Review of the facility's policy titled, Care Planning-Interdisciplinary Team, revised 2/2014, revealed .Our facility's Care Planning /Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident .The care plan is based on the resident's comprehensive assessment . Review of the medical record, revealed Resident #34 was readmitted to the facility on [DATE] with diagnoses of Sepsis, Acute Respiratory Distress Syndrome, Dementia with Behavioral Disturbances, Alzheimer's Disease, Major Depressive Disorder, Delusional Disorder, Generalized Anxiety Disorder, and Schizophreniform Disorder. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to follow the policy for incidents and accidents when they failed to complete a timely fall investigation for 1 of 2 residents (Resident #99) reviewed for falls. The findings include: Review of the undated facility policy titled, Fall Prevention, revealed, .To identify residents' at risk for falls' and utilize proactive approach to decrease the incidence of falls .Each fall recorded will be reviewed at the next morning meeting by the interdisciplinary team .All falls will be placed on 24-hour report .Unit manager or designee will review incident reports for completion and accuracy . Review of the undated facility policy titled, Incidents and Accidents, revealed, .when an accident occurs, prompt response and reporting occurs .Interventions should be documented in the nurse's notes and twenty-four hour report .An Incident/Accident report should be completed .Initiate an investigation as soon as possible after the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-19 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure 1 of 2 nurses (Licensed Practical Nurse (LPN) #4) checked for placement of a Percutaneous Endoscopic Gastrostomy (PEG) tube (a tube placed in the stomach for nutrition), failed to administer medications separately, and failed to flush before and after administration of medication through a PEG tube. The findings include: Review of the facility's policy titled, Administering Medications through an Enteral Tube, revised 11/2018, revealed .safe administration of medications through an enteral tube .verify placement of feeding tube .administer each medication separately and flush between medications .use warm, purified water for diluting medications and for flushing .dilute crushed (powdered) medication with at least 30 mL [milliters] purified water (or prescribed amount) dilute each medication separately .pour diluted medication into barrel of syringe .when the last of the medication begins to drain, flush with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-11-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide nail care for 3 of 3 (Resident #30, #39, and #55) sampled residents reviewed for Activities of Daily Living (ADL) care. The findings include: 1. The facility's Care of Fingernails/Toenails policy with a revision date of October 2010 documented, .to clean the nail bed, to keep nails trimmed and to prevent infection .daily cleaning and regular trimming . 2. Medical record review revealed Resident #30 was admitted to the facility on [DATE] with diagnoses of Pulmonary Hypertension, Asthma, Atrial Fibrillation, Dementia, End Stage Renal Disease and Parkinson's Disease. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #30 required extensive staff assistance for personal hygiene. Observations in Resident #30's room on 11/17/19 at 10:52 AM, 11/17/19 at 4:49 PM, and on 11/18/19 at 9:43 AM, revealed Resident #30 had long thick toe nails and the right great toe nail was curled upward back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview, the facility failed to ensure the environment was free of accident hazards when unsecured sharps and chemicals were observed in 2 of 74 (room [ROOM NUMBER] and room [ROOM NUMBER]) resident rooms, 1 of 6 (1 East Hall) storage rooms, 2 of 4 (1 East Hall and 1 [NAME] Hall) supply rooms, and 2 of 6 (1 [NAME] Hall bathroom and 1 East Hall shower room) common resident bathrooms. The findings include: 1. The Sharps Disposal policy with a revision date of August 2012 documented, .Whoever uses contaminated sharps will discard them immediately or as soon as feasible into designated containers .Contaminated sharps will be discarded into containers that are .Closable .Puncture resistant .Leakproof on sides and bottom .Labeled .Impermeable and capable of maintaining impermeability through final waste disposal . 2. Observations in the unsecured 1 [NAME] Hall supply room on 11/17/19 at 10:20 AM, revealed the following items: a. 1 container of floor cleaner. b. 2 containers of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide care and services to maintain an indwelling urinary catheter when nursing staff failed to keep the drainage bag off the floor for 1 of 1 (Resident #207) sampled residents reviewed with indwelling urinary catheters. The findings include: 1. The facility's Catheter Care, Urinary policy with a revision date of September 2014, documented, .The purpose of this procedure is to prevent catheter-associated urinary tract infections .Be sure the catheter tubing and drainage bag are kept off the floor . 2. Medical record review revealed Resident #207 was admitted to the facility on [DATE] with diagnoses of Congestive Heart Failure, Diabetes, Benign Prostatic Hyperplasia, Gross Hematuria, Constipation, Atrial Fibrillation, End Stage Renal Disease, Anxiety, and Chronic Pain. The Physician's Orders dated 10/24/19 documented, .Foley Catheter . Observations in Resident #207's room on 11/17/19 at 4:31 PM and 11/18/19 at 8:26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-19 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the GERIATRIC MEDICATION HANDBOOK, 11TH edition provided by the American Society of Consultant Pharmacists, policy review, medical record review, observation, and interview, the facility failed to ensure 1 of 5 (Licensed Practical Nurse (LPN) #3) nurses administered medications with an error rate of less than 5 percent. A total of 4 errors were observed out of 31 opportunities, resulting in an error rate of 12.90322581 percent (%). The findings include: 1. The GERIATRIC MEDICATION HANDBOOK, 11TH edition provided by the American Society of Consultant Pharmacists documented, .Inhaled Medications .Check Medication Record for order .If another puff of the same or different medication is required, wait 1-2 minutes .then repeat . 2. The facility's Administering Medications policy with a revision date of December 2012, documented, .Medications shall be administered in a safe and timely manner, and as prescribed .The individual administering the medication must check the label THREE (3) times to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, it was determined the facility failed to ensure medications were not stored past their expiration dates, medications were dated when opened, medication carts were kept secure, and medications were stored properly in 4 of 13 (1 East Treatment Cart, 2 [NAME] Medication Room, 2 [NAME] Medication Cart, and 1 [NAME] Medication Cart) medication storage areas. The findings include: 1. The facility's Storage of Medication policy with a revision date of April 2007 documented, .The facility shall not use .outdated or deteriorated drugs or biologicals . The facility's Administering Medications policy with a revision date of December 2012 documented, .During administration of medication, the medication cart will be kept closed and locked when out of sight of the medication nurse or aide .It may be kept in the doorway of the resident's room .with open drawers facing inward and all other sides closed .No medications are kept on top of the cart .The cart must be clearly visible to the personnel administering medications, and all outward side must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-19 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to maintain a safe environment when the handrails in the hallway were loose and hanging off the wall for 1 of 8 (1 [NAME] Hall) hallways. The findings include: Observations in the 1 [NAME] Hall on 11/17/19 at 10:38 AM, revealed the handrails were loose and broken between the resident common bathrooms and on the left and right side of the 1 [NAME] Nurses' Station. Interview with the Administrator on 11/19/19 at 11:51 AM, in the Administrator Office, the Administrator was asked if the handrails should be firmly attached to the wall. The Administrator confirmed the handrails should be firmly attached to the wall.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445157. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.