Ocoee Transitional Care Center LLC

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

68.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 503 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 59.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 183 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.68 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 76 beds and averages 66.1 residents a day — about 87% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.36 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.15 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.59 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.61 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.37 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.

• Potential for harm · D2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to follow physician's orders related to Intravenous (IV) medications for 1 resident (Residents #1) of 3 residents reviewed for IV medications. The findings include: Review of the facility's policy titled, Medication Orders, revised 11/2014, revealed .Each resident must be under the care of a Licensed Physician . Review of the facility's policy titled, Administering Medications, revised on 4/2019, revealed .Medications are administered in a safe and timely manner, and as prescribed .Medications are administered in accordance with prescriber orders, including any required time frame . Review of the medical record revealed Resident #1 was admitted to facility on 12/5/2025 with diagnoses including Urinary Tract Infection (UTI), Retention of Urine, Enterococcus Faecalis Bacteremia (a common bacterium that can cause serious opportunistic infections). Review of the hospital Discharge Summary for Resident #1 dated 12/5/2025,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-22 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, pharmaceutical service contract review, medical record review, and interview, the facility's consultant pharmacist and pharmacy service provider failed to identify a transcription discrepancy to prevent a medication error for 1 resident (Resident #1) of 3 residents reviewed for intravenous (IV) medications.The findings include: Review of the facility's policy titled, Pharmacy Services - Role of the Consultant Pharmacist, revised 4/2019, revealed .The facility will give the consultant pharmacist a current roster and will inform the consultant pharmacist of all new admissions .to the facility .consultant pharmacist shall provide consultation on all aspects of pharmacy services in the facility and collaborate with the facility .to .The consultant pharmacist may also collaborate on other aspects of pharmacy services, including .Helping the facility develop a process for receiving, transcribing, and recapitulating medication orders .The Consultant Pharmacist will provide specific…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-22 · tag F0760 — failed to prevent significant medication errors — isolated
  Ensure that residents are free from significant medication errors.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, facility documentation review, and interviews, the facility failed to ensure 1 resident (Resident #1) was free from significant medication errors (59 omitted doses of Intravenous (IV) antibiotics) of 3 residents reviewed for IV medications. The findings include: Review of the facility's policy titled, Adverse Consequences and Medication Errors, revised 4/2014, revealed .The interdisciplinary team evaluates medication usage in order to prevent and detect .medication-related problems .A 'medication error' is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders .Examples of medications errors include .Omission- a drug is ordered but not administered .When a resident receives a new medication, the medication order is evaluated for the following .The dose, route of administration, duration .In the event of a significant medication-related error .immediate action is taken .to protect the resident's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-22 · tag F0867 — failed to act on quality-improvement findings — isolated
  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, facility document review, and interview, the facility failed to timely identify a quality deficiency (significant medication error of 59 omitted doses of intravenous (IV) antibiotics) for Resident #1 and failed to implement a Process Improvement Project (PIP) to prevent recurrence. The findings include: Review of the facility's policy titled, Adverse Consequences and Medication Errors, revised 4/2014, revealed .A 'medication error' is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders .Examples of medications errors include .Omission- a drug is ordered but not administered .When a resident receives a new medication, the medication order is evaluated for the following .The dose, route of administration, duration .In the event of a significant medication-related error .immediate action is taken .to protect the resident's safety and welfare .The Attending Physician is notified promptly of any…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2023-08-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on facility policy review, observations, and interview, the facility failed to maintain a sanitary kitchen environment by failing to ensure 2 of 3 kitchen staff wore protective beard coverings while preparing food and by storing expired food items that were observed in 1 of 1 dry storage room and 1 of 1 walk in refrigerator with the potential to affect 68 of 72 residents. The findings include: Review of the facility's policy titled, Food Preparation Area, dated 5/24/2022, showed .Our facility maintains a clean, sanitary and safe food preparation area .food service tray line .assure that a sanitary environment is maintained . Review of the facility's policy titled, Food Storage, dated 7/27/2023, showed .Food storage areas .maintained in a clean, safe and sanitary manner . During an observation and interview on 8/14/2023 at 10:04 AM, with the Certified Dietary Manager (CDM) in the kitchen, the Food Service Manager and a dietary aide had beards and were preparing food with no beard coverings worn. The CDM stated staff with beards should wear beard covers to maintain a sanitary…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2023-08-17 · tag F0578 — failed to honor advance directives / code status — pattern
  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review and interview, the facility failed to document evidence the residents or their representatives had received information to formulate an advance directive for 24 residents (Residents #2, #8, #12, #16, #20, #21, #27, #30, #38, #40, #47, #48, #51, #58, #59, #163, #164, #165, #167, #213, #214, #313, #314 and #316) of 25 residents reviewed for advance directives. The findings include: Review of the facility's policy titled, Advance Directives, dated 6/22/2023, showed .Upon admission .the business office will provide .information .resident's right to prepare an advance directive . Resident #2 was admitted to the facility on [DATE] with diagnoses including Chronic Kidney Disease and Congestive Heart Failure. Resident #8 was admitted to the facility on [DATE] with diagnoses including Cellulitis of Left Lower Limb and Essential (Primary) Hypertension. Resident #12 was admitted to the facility on [DATE] with diagnoses including Post-Traumatic Stress Disorder, Parkinson's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-08-17 · tag F0623 — isolated
  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  What the surveyor found here — the official record, unedited, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview the facility failed to notify a resident/family in writing of a transfer and discharge for 1 resident (Resident #61) of 3 residents reviewed for discharge. The findings include: Resident #61was admitted to the facility on [DATE] with diagnoses including Adult Failure to Thrive, and Unspecified Protein-Calorie Malnutrition. Review of Resident #61's nurse progress note dated 6/2/2023, showed the resident was transferred to a local hospital for evaluation and treatment due to rectal bleeding. Resident #61 was admitted to the hospital. Review of Resident #61's discharge Minimum Data Set (MDS) dated [DATE], showed the resident had an unplanned discharge to an acute care hospital. During an interview on 8/16/2023 at 1:30 PM, the Director of Nursing (DON) confirmed there was no written notification sent to Resident #61's family regarding transfer to hospital.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-08-17 · tag F0655 — isolated
  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility policy review, record review, and interview, the facility failed to develop a baseline care plan for 4 residents (Residents #12, #30, #38, and #51) of 25 residents reviewed for baseline care plans. The findings include: Review of the facility policy titled, Resident Assessment/Care Plan Process, revised on 7/3/2019, showed .A baseline care plan should be completed within 48 hours of admission in accordance with the State Operational Manual guidelines . Resident #12 was admitted to the facility on [DATE] with diagnoses including Post-Traumatic Stress Disorder (PTSD), Parkinson's Disease, and Chronic Obstructive Pulmonary Disease. Review of Resident #12 's admission Minimum Data Set (MDS) assessment dated [DATE], showed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. Further review showed the resident had no mood indicators, no behaviors, and a diagnosis for Post Traumatic Stress Disorder. Review of Resident #12's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-08-17 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, and interview, the facility failed to develop a comprehensive care plan for trauma informed care for 1 resident ( Resident #12 ), anti-coagulant therapy for 1 resident ( Resident #27 ), and pressure ulcers for 2 residents ( Resident #38, and #51 ) of 25 residents reviewed for comprehensive care plans. The findings include: Review of the facility's policy titled, Resident Assessment/Care Plan Process, dated 7/3/2019, showed .A comprehensive care plan should be completed no later than seven (7) calendar days after the CAA [Care Area Assessment] completion date per RAI [Resident Assessment Instrument] guidelines . Resident #12 was admitted to the facility on [DATE] with diagnoses including Post-Traumatic Stress Disorder (PTSD), Parkinson's Disease, and Chronic Obstructive Pulmonary Disease. Review of Resident #12 's admission Minimum Data Set (MDS) assessment dated [DATE], showed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2023-08-17 · tag F0657 — failed to keep the care plan current — isolated
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, and interview the facility failed to revise the comprehensive care plan for 1 resident (Resident #16) to include fall interventions of 7 residents reviewed for falls and failed to revise the comprehensive care plan for 1 resident (Resident #30) to include a pressure ulcer of 3 residents reviewed for pressure ulcers The findings include: Review of the facility policy titled, Resident Assessment/Care Plan Process, last reviewed 12/21/2022, showed .Care plans should be revised as changes in the patient's condition dictates . Resident # 16 was admitted to the facility on [DATE] with diagnoses including Fracture of Left Femur, Difficulty in Walking, Muscle Weakness, and Vascular Dementia. Review of a 5-Day admission Minimum Data Set (MDS) assessment dated [DATE], showed the resident had a Brief Interview for Mental Status (BIMS) score of 10 which indicated the resident had moderate cognitive impairment. The resident required limited assistance of 1 staff member for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to TWIN RIVERS HEALTH & REHABILITATION — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 38 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in TN