Christian Care Center Of Medina
401 Promise Way Lane, Medina, TN 38355 · Non profit - Corporation · 66 certified beds · (731) 462-0020 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Jan 2024
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $15,592 in federal fines (most recent 2024-01-02)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (71%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.8% | 14.0% | 15.4% | typical |
| Long-stay residents who lose too much weight | 5.6% | 6.1% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 3.4% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 7.0% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 10.2% | 13.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.0% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.8% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 30.6% | 31.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 5.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.4% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.2% | 16.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.1% | 1.7% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 89.7% | 79.8% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.5% | 22.6% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 15.3% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.45 | 1.67 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.16 | 1.56 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
72.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 133 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 17.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 72.7%CMS range 64.5–80.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 7.0–13.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 17.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 23.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 7.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.2–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.10 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 66 beds and averages 61.0 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.52 on weekdays — 17% thinner on weekends. RN hours go from 0.44 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 71% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 14 most serious are shown; the remaining 14 are one tap away and print in full.
- Immediate jeopardy · J2024-01-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, facility investigation forms, medical record review, and interview, the facility failed to ensure residents' right to be free from abuse for 4 of 20 (Resident #20, #24, #40, and #307) sampled residents reviewed for abuse. The facility's failure to ensure residents' right to be free from abuse resulted in Immediate Jeopardy (IJ) when on 7/20/2023, Resident #307 who's a severely cognitively impaired resident was observed in the Day Room rubbing the exposed breast of Resident #24, on 7/21/2022, when Resident #24 who's a moderately cognitively impaired resident was observed in the Day Room with her hand in the front of Resident #307's pants where other residents were present, and on 8/27/2023, when Residents #307 and #24 were observed with their hands in each other's pants with this incident captured on camera. The facility failed to place either resident on one-on-one monitoring, or document increased monitoring of the residents to ensure no other incidents occurred between the residents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, job description review, medical record review, and interview, the facility failed to report allegations of abuse to the appropriate agencies for 4 of 20 (Residents #307, #24, #40, and #20) sampled residents reviewed for abuse. The facility's failure to report incidents of abuse to the State Survey Agency resulted in Immediate Jeopardy (IJ) when the facility failed to report allegations of sexual abuse between Resident #24 and Resident #307, and between Resident #20 and Resident #40. Incidents of abuse between Resident #307, who's severely cognitively impaired, and Resident #24, who's moderately cognitively impaired, occurred on 7/20/2023, 7/21/2023 and 8/27/2023. Resident #40, who's severely cognitively impaired, had a history of sexual behaviors towards staff on 10/25/2023 and 10/30/2023. The facility failed to implement effective interventions to prevent abuse of residents following sexual behaviors toward facility staff. On 11/1/2023, Resident #40 was observed in Resident #20's room on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-02 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, facility investigation review, and interview, the facility failed to provide evidence that a thorough investigation was conducted related to abuse for 4 of 20 (Resident #24, #307, #40, and #20) sampled residents reviewed for abuse. The facility's failure to thoroughly investigate allegations of abuse resulted in Immediate Jeopardy (IJ) related to Residents #24, #307, #40, and #20. On 7/20/2023, the facility failed to investigate the report by staff that Resident #307, a severely cognitively impaired resident, was observed rubbing the exposed breast of Resident #24, on 7/21/2023, when Resident #24, a moderately cognitively impaired resident, was observed with her hand down in the front part of Resident #307's pants, and on 8/27/2023, when Residents #307 and #24 were observed with their hands in each other's pants with this incident captured on camera. On 10/25/2023 and 10/30/2023, Resident #40, a severely cognitively impaired resident, was touching staff members…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-02 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, job description review, and interview, the facility Administration failed to provide oversight to ensure all residents were free of abuse, failed to conduct thorough investigations related to abuse incidents, failed to report abuse to appropriate state agencies, and failed to ensure the Quality Assurance Performance Improvement (QAPI) program included ongoing problems with resident safety to prevent, identify, report, and thoroughly investigate, allegations of abuse. The Administration's failure to ensure all residents were free of abuse resulted in Immediate Jeopardy for Residents ##307, #24, #20, and #40. On 7/20/2023, Resident #307, a severely cognitively impaired resident, was observed rubbing the exposed breast of Resident #24; on 7/21/2023, Resident #24, a moderately cognitively impaired resident, was observed with her hand down the front part of Resident #307's pants, and on 8/27/2023, Resident #307 and Resident #24 were observed with their hands in each other's pants and the incident was captured on camera. On 10/25/2023 and 10/30/2023, Resident #40,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observation and interview the facility failed to ensure medications were properly stored when medications were unsecure and unlabeled in 1 of 3 (200 Hall Cart) medication storage carts. The findings include: 1. Review of the facility policy titled, Storage of Medications, dated 4/2019, revealed .The facility stores all drugs and biologicals in a safe, secure, and orderly manner.The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, sanitary manner. Review of the facility policy titled, Administering Oral Medications, dated 10/2010, revealed .The purpose of this procedure is to provide guidelines for the safe administration of oral medications.Select the drug from the unit dose drawer or stock supply. Check the label on medication and confirm the medication name and dose with the MAR [Medication Administration Record]. Check the expiration dated.Check the medication dose.Prepare the correct dose of medication.Confirm the identity of the resident. Explain the procedure to the resident.Remain with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions when unlabeled, undated, and expired food items were stored. The facility had a census of 59 and 59 of the residents were served from the Kitchen. The findings include: 1. Review of the facility's policy titled, Food Receiving and Storage, dated October 2017, revealed .All foods stored in the refrigerator or freezer will be covered, labeled and dated ( use by date). Review of the facility's policy titled, Food Safety - Infection Control, dated 9/25/2023, revealed .All food items must be labeled and dated.must have a label identifying the contents with the type of food item, the date received, and the date opened. Open food items must also include a use-by date. 2. Observation in the kitchen in the reach in refrigerator on 1/12/2026 at 8:03 AM, revealed the following: a. 1 plastic container with 3 boiled eggs with use by date 1/11/2026. b. 1 metal canister with pureed sausage with use by date 1/11/2026. c. 1 metal canister with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, and interview, the facility failed to develop an accurate baseline care plan within 48 hours for 2 of 17 (Resident #47 and #412) sampled residents reviewed for baseline care plans. The findings include: 1. Review of the medical record revealed Resident #47 was admitted to the facility on [DATE], with diagnoses including Extended Spectrum Beta Lactamase (ESBL), Urinary Tract Infection (UTI), Dementia, Fracture of Upper and Lower End of Left Fibula, and Depression. Review of the admission Minimum Date Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated Resident #47 was severely cognitively impaired without behaviors. Review of the Baseline Care Plan dated 1/2/2025, revealed risk for complications related to cognitive decline/impaired communication. Resident #47 was on Antidepressants and Psychotropic medication. Resident had an altered thought process related to short- and long-term memory problem. Review of the Baseline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview the facility failed to timely notify the physician and failed to reassess pain for a resident with a fall that resulted in a fracture for 1 of 4 (Resident #212) sampled residents reviewed for falls. The findings include: 1. Review of the facility policy titled, Fall Prevention Program, dated 2/2025, revealed .The Fall Prevention Program is designed to ensure a safe environment for all Residents .When fall occurs .Conduct a physical assessment .Notify MD [Medical Director] and transfer to ER [Emergency Room] for evaluation for obvious injury. Notify nursing supervisor, responsible party, and family . Review of the facility policy titled, Pain Management dated 3/2025, revealed The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice .Manage or prevent pain, consistent with comprehensive assessment and plan of care, current professional standards of practice .The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to follow physician orders and to monitor the oxygen flow rate for 2 of 2 (Resident #59 and #412) sampled residents reviewed for respiratory therapy. The findings include: 1. Review of the facility policy titled, Oxygen Therapy/Administration, dated 11/2018, revealed .The purpose of this procedure is to facilitate breathing by providing supplemental oxygen to Residents so that oxygen concentrations are increased to enhance tissue perfusion .Turn oxygen on the prescribed amount . 2. Review of the medical record revealed Resident #59 was admitted to the facility on [DATE], with diagnoses including Chronic Respiratory Failure with Hypoxia [inadequate supply of oxygen to the body's tissues], Pulmonary Hypertension, Pneumonia, and Interstitial Pulmonary Disease. Review of the Physician orders dated 2/21/2025, revealed .02 [oxygen] @ [at] 4LPM [liters per minute] by NC [nasal canula]- Every Shift .to decrease the risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to ensure a resident's medication regimen was free from unnecessary medications in excessive dosages for 1 of 6 residents (Resident #33) sampled for unnecessary medications. The findings include: 1. Review of the facility's policy titled, .Orders for Services . dated 10/2024, revealed .Products, service, treatment, and care are provided in accordance with the most current physician's order .When a written order is received, appropriate staff will verify it for accuracy, completeness, and appropriateness .Service, treatment and/or care will be provided based on the most current written order . 2. Review of the medical record revealed Resident #33 was admitted to the facility on [DATE], with diagnoses including Diabetes, Morbid Obesity, Chronic Obstructive Pulmonary Disease, and Hypertension. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #33 has a Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview the facility failed to ensure residents' medication regimen was free of unnecessary medications when the facility failed to provide evaluation and rationale for continued orders for (PRN) as needed psychotropic medications for 2 of 6 (Resident #19 and Resident #412) sampled residents reviewed for unnecessary medications. The finding include: 1. Review of the facility policy titled, Psychotropic Medications, revised 11/2022, revealed .Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition .PRN orders for all psychotropic drugs shall be used only when the medication is necessary to treat a diagnosed specific condition that is documented in the clinical record, and for a limited duration (i.e. [that is] 14 days) .If the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she shall document their rationale in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of rosemontpharma.com, Medlineplus.gov, policy review, medical record review, observation, and interview, the facility failed to ensure 2 of 6 (Licensed Practical Nurse (LPN) F and LPN C) nurses administered medications with a medication error rate of less than 5 percent (%). A total of 2 errors were observed out of 28 opportunities, resulting in a medication error rate of 7.14%. The findings include: 1. Review of the rosemontpharma.com article titled, Information For Patients On The Dangers Of Tablet Crushing, dated 9/2023, revealed . The clinical consequences for the patient of crushing tablets or opening capsules can mean that the drug is less effective or more likely to cause side effects. When crushing disrupts a drug's sustained-release properties, the active ingredient is no longer released and absorbed gradually, resulting in overdose. When a gastro-resistant layer is destroyed by crushing, underdosing is likely . Enteric coatings .These stop the drug breaking down in the stomach, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of rosemontpharma.com, Medlineplus.gov, policy review, medical record review, observation, and interview, the facility failed to ensure 2 of 6 (Licensed Practical Nurse (LPN) F and LPN C) nurses administered medications with a medication error rate of less than 5 percent (%). A total of 2 errors were observed out of 28 opportunities, resulting in a medication error rate of 7.14%. The findings include: 1. Review of the rosemontpharma.com article titled, Information For Patients On The Dangers Of Tablet Crushing, dated 9/2023, revealed . The clinical consequences for the patient of crushing tablets or opening capsules can mean that the drug is less effective or more likely to cause side effects. When crushing disrupts a drug's sustained-release properties, the active ingredient is no longer released and absorbed gradually, resulting in overdose. When a gastro-resistant layer is destroyed by crushing, underdosing is likely . Enteric coatings .These stop the drug breaking down in the stomach, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview the facility failed to ensure medications were properly and securely stored when 2 medications were left unattended in a resident's room for 1 of 1 (Resident #22) sampled residents and when 1 of 4 nurses (License Practical Nurse (LPN) A left medications unsecured and unattended at the bedside of Resident #48 during medication administration. The findings include: 1. Review of the facility policy titled, Medication Administration - Self-Administration by Resident, dated 1/2025, revealed .Self-administered medication must be stored in a safe place, which is not accessible to other Residents .As part of their overall evaluation, the staff and practitioner will assess the Resident's mental and physical abilities, to determine whether the Resident is capable of self-administering medications . 2. Review of the medical record revealed Resident #22, was admitted to the facility on [DATE], with diagnoses including, Fracture Lower End Left Femur,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · Dcited before2025-03-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview the facility failed to ensure practices to prevent the potential spread of infection were maintained when 2 of 6 nurses (Licensed Practical Nurse (LPN A) failed to clean reusable equipment before and after use, and failed to wear Personal Protective Equipment (PPE) in an enhanced barrier precautions room, and when LPN C failed to properly dispose of sharps. The findings include: 1.Review of the facility policy titled, Medication Administration: Feeding Tube, dated 5/2024, revealed .put on gloves . Review of the facility policy titled, Cleaning of Equipment, dated 9/2021, revealed .Reusable resident-care equipment will be cleaned and disinfected in accordance with the current CDC recommendations in order to break the chain of infection .Reusable multiple-resident items are items that may be used multiple times for multiple residents .Multiple-resident use equipment shall be cleaned and disinfected after each use . Review of the facility policy titled, Enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-02 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation and interview, the facility failed to implement comprehensive care plans for 8 of 13 sampled residents (Resident #1, #6, #17, #29, #38, #306, #307, and #354) reviewed for care planning. The findings include: 1. Review of the facility's policy titled, Care Plans dated 8/2022, revealed, .Identify needs .thorough assessment .comprehensive care plan is developed .Resident Assessment (MDS) [Minimum Data Set] . reviewed at least quarterly .significant change .Care Plan .reflect the following .updated as changes occur . Review of the facility's policy titled Resident Responsible Party Notification dated 4/2017, revealed .significant change .major change in . status .requires interdisciplinary .revision of the .care plan . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses of Congestive heart Failure, Chronic Obstructive Pulmonary Disease, Cerebrovascular Disease, Diabetes, Hypertension, and Seizures.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure residents were free of accident hazards when the facility failed to ensure fall intervnetions were implemented for 2 of 4 (Resident #17 and Resident #305) reviewed for falls. The findings include: 1. Review of the facility's, Fall Program Guide revealed, .Note what footwear .wearing .or lack of footwear .environmental contributions .determine root cause .Documentation .assessment findings .interventions in place .Complete incident report .Complete Post-Fall Assessment .Update the care plan with new intervention .Update the [NAME]/C.N.A [Certified Nursing Assessment] .with new intervention . Review of the facility's policy titled Fall Prevention Program dated 4/2023, revealed .provide guidelines for fall and repeat fall preventive interventions .Procedure .Update the Fall Risk Assessment with each fall .quarterly review .change in residents status .Be sure bed is in lowest position .teaching should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, record review, observation, and interview, the facility failed to ensure proper infection control practices were followed in the laundry room on 2 of 2 (12/18/2023 and 12/19/2023) days observed, failed to ensure infection control practices to prevent the spread of infection when 4 of 6 (Licensed Practical Nurse (LPN) #1, #2, #6 and #7) failed to perform hand hygiene during medication administration and 2 of 8 (Certified Nursing Assistants (CNA) #3, #9 and #16) failed to perform proper hand hygeine during dining. The findings include: 1. Review of the facility's undated policy titled Cleaning Schedule, revealed .Clean laundry room at the end of our shift .Clean lint traps .after every load of laundry . Review of the facility's policy titled Infection Prevention & (and) Control Program, dated 4/2023, revealed .All reusable items and equipment requiring special cleaning, disinfection, or sterilization shall be cleaned in accordance with our current procedures .Linens .Laundry .shall handle, store, process, and transport linens to prevent spread of infection .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review, observation, and interview, the facility ensure residents were treated with dignity and respect during dining when 2 of 8 staff members (Certified Nursing Assistant (CNA) #3 and #15) stood to assist 2 of 20 sampled residents (Residents #25 and #32) with meals. The findings include: 1. Review of the facility's policy titled, Resident Rights, dated 1/2014, revealed .primary responsibilities .Resident's rights are protected .enhancement of quality of life .Dignity .enhances each resident's dignity and respect .his or her individuality . 2. Observation in the resident's room on 12/12/2023 at 7:31 AM, revealed CNA #3 stood over Resident #25 while she assisted her with her meal. 3. Observation in the resident's room on 12/13/2023 at 8:50 AM, revealed CNA #15 stood over Resident #32 while she assisted her with her meal. 4. During an interview on 12/12/2023 at 2:09 PM, the Director of Nursing confirmed staff should not stand to assist a resident with meals.
- Potential for harm · D2024-01-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to notify the responsible party (RP) for 2 of 8 (Resident #6 and #305) sampled residents reviewed for behaviors and falls. The findings included: 1. Review of the facility's policy titled, Resident Responsible Party Notification, dated 4/2021, revealed .The facility must immediately inform the Resident .the Resident's representative .If any of the following occur .An accident involving the Resident .A significant change in the Resident's physical, mental, or psychosocial status .A decision to transfer .the Resident from the facility . 2. Medical record review revealed Resident #6 was admitted to the facility on [DATE], with diagnoses of Bipolar Disorder, Schizophrenia, Chronic Obstructive Pulmonary Disease, Major Depressive Disorder, and Anxiety Disorder. Review of Nursing Progress Note dated 6/14/2023, revealed .LATE ENTRY FOR 06/14/2023 .Patient with acute status change. Times 3 aides [3 Certified Nursing Assistants (CNAs) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview, the facility failed to provide effective housekeeping to maintain a clean and sanitary environment for 5 of 24 (Resident #9, #17, #24, #25, and #48) resident bathrooms and for 2 of 3 (100-Hall and 200-Hall) hallways. The findings include: 1. Review of the facility's policy, titled General Policies, dated of 8/2023 revealed .the primary purpose of the housekeeping service policies and procedures are to .maintain an environment that is clean, safe, pleasant, and functional . Review of the facility's HOUSEKEEPING DAILY CLEANING SCHEDULE, dated 6/2017, revealed .Resident Rooms .floors swept and mopped .bathrooms cleaned .Hallways .floors scrubbed and buffed . Review of the facility's undated Cleaning Schedule, revealed .Dust Mop hallways and common areas (after breakfast) .run the floor machine on hallways and common areas (after dust and mopping) .How to deep clean .disinfect the room, bathroom .bathroom utilities . 2. Observations in the residents' room on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, job description, medical record review, observation, and interview, the facility failed to conduct Care Plan meetings for 4 of 14 sampled residents (Resident #12, #14, #36, and #43) and failed to revise the Care Plan for 4 of 18 sampled residents (Resident #20, #24, #40, and #304) reviewed for care planning. The findings include: 1. Review of the facility's policy titled, Care Plans, dated 10/2023, revealed .To provide preliminary and comprehensive plan of care that includes measurable objectives and timetables to meet the Resident's medical, mental, recreational, spiritual and psychosocial needs, developed for each Resident using an interdisciplinary team in cooperation with the Resident and his/her family or representative .Include Resident and family, when possible, to assist in determining effective interventions .Each Resident and his/her family member or legal representative shall be permitted to participate in the development of the Resident's comprehensive care plan .Care Plans…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation and interview, the facility failed to ensure behavioral health care needs were met for 1 of 10 sampled residents (Residents #6) exhibiting the behaviors of wandering, verbal/physical aggression, and behaviors due to cognitive decline. The findings include: 1. Review of the facility's policy titled, Behavioral Health Services, dated 11/2022, revealed, .Behavioral health involves the resident's emotional and mental well-being including, but not limited to the prevention and treatment of mental and substance use disorders .If the resident does not qualify for specialized services, but requires more intensive behavior health services, the Social Service Director will ensure the resident is evaluated and followed by Mental Health Services .The facility will provide each resident with behavioral health care and services to attain or maintain the highest practicable, physical, mental, and psychosocial well-being by using the comprehensive assessment and plan of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review, observation, and interview, the facility failed to ensure that medication records were in order and that an account of all controlled medications were maintained and reconciled for 1 of 3 Medication Carts (Medication Cart #2). The findings include: 1. Review of the facility policy titled, Medication Administration-Unit Dose Cart System dated 5/2023 revealed, .PROCEDURE .Correctly document administration of ordered medication . 2. Observation and interview at Medication Cart #2 on 12/12/2023 at 4:40 PM, revealed Licensed Practical Nurse (LPN) #1 was asked to review Resident #22's narcotics. Review of the CONTROLLED SUBSTANCES record for Resident #22 revealed, .GABAPENTN [for nerve pain]100 MG [milligrams] CAPSULE .2 CAPSULES BY MOUTH .Doses Left .20 . Review of Resident #22's narcotic card revealed 18 capsules remained. LPN #1was asked about the difference in the number remaining, I did not sign it out she confirmed it should have been signed out when it was administered.
- Potential for harm · Dcited before2024-01-02 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to ensure residents were free from significant medication errors for 3 of 6 sampled residents (Residents #1, #306, and #354) reviewed for medication administration. The findings include: 1. Review of the facility's policy titled, Medication Administration, dated 5/2023, revealed, .correctly administer medications as prescribed .Correctly document administration of ordered medication . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses of Congestive Heart Failure, Cerebrovascular Disease, Diabetes Mellitus, Hypertension, Extended Spectrum Beta Lactamase (ESBL) Resistance. Review of the December 2023 Physician's Orders revealed, .GABAPENTIN [used for nerve pain] 100 MG [milligram] CAPSULE .200MG .6AM [6:00] [morning] AND 6PM [evening] .for Pain . Review of the December 2023 Medication Record (MR) revealed on 12/16/2023 and 12/17/2023, the Gabapentin was not administered as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, the facility failed to ensure medications were properly and securely stored when a medication was left unattended in a resident's room for 1 of 6 sampled residents (Resident #19) and when an open and undated medication was observed in 1 of 6 (Treatment Cart) medication storage areas. The findings include: Review of the facility's policy titled Medication Administration-Unit Dose Cart System dated 5/2023, revealed .PROCEDURE .Administer oral medication and observe that Resident has swallowed. Never leave a drug in Resident's room . Observation in the resident's room on 12/11/2023 at 2:36 PM, revealed Resident #19 had an unsecured oval white pill in a cup on the nightstand left unattended at the beside. During an interview on 12/11/2023 at 4:55 PM, Licensed Practical Nurse (LPN) #2 was asked to identify the medication. LPN #2 took medication to the medication cart and identified the pill as Buspar (treatment for anxiety disorders). LPN #2 stated, I watched him take his meds [medications] this morning at 9:00 AM med [medication] pass.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0841 — isolatedDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Medical Director Agreement, policy review, medical record review and interview, the Medical Director failed to ensure resident care policies were implemented to use resources effectively and efficiently to attain and maintain the highest practicable well-being of all residents and failed to ensure an effective and appropriate plan to ensure residents rights to be free from allegation of abuse for 2 of 20 residents (Residents #24 and #307) reviewed for abuse. The findings include: 1. Review of the Medical Director Agreement signed 11/17/2021, revealed .Professional Services. Physician shall at all times render Services in a competent, Professional, and ethical manner, in accordance with prevailing standards of medical practice in the relevant community, perform professional and supervisory services in accordance with recognized standards of the medical profession, and act in a manner consistent with all applicable statues, regulations, rules, orders, and directive of any all applicable governmental and regulatory bodies having competent jurisdiction .Policies…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-02 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, job description review, and interview, the facility failed to ensure an effective Quality Assurance Performance Improvement (QAPI) program that recognized ongoing problems with resident safety to prevent, identify, report, and thoroughly investigate, allegations of abuse. The QAPI committee failed to assure the facility was administered in a manner to use its resources effectively and efficiently, and that the Regional Client Operation Consultant assisted the facility with identifying, evaluating, addressing clinical concerns, coordinating the care, and providing clinical guidance and oversight. The QAPI committee program failed to identify the root cause to prevent abuse. The findings include: Review of the facility's policy titled Quality Assurance Performance Improvement Policy, dated 10/2023, revealed, .It is the policy of this facility to develop, implement, maintain, and to provide oversight for an effective Quality Assurance and Performance Improvement Program that focuses on indicators of outcomes of care and quality of life .The QAPI committee will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$15,592 in federal fines across 3 penalties.
- $5,197 — penalty dated 2024-01-02
- $5,197 — penalty dated 2024-01-02
- $5,198 — penalty dated 2024-01-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $961K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445539. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.