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Harbert Hills Academy N H

3575 Lonesome Pine Road, Savannah, TN 38372 · Non profit - Corporation · 49 certified beds · (731) 925-5495 Medicare & Medicaid certified

Call the home — (731) 925-5495 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited Apr 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no harm-level citations in the current inspection record
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 5 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
70 Harbert Drive North
Pharmacy
3575 Lonesome Pine Rd · (731) 925-5495 · Call to confirm hours
Grocery
7305 Highway 203 · (731) 926-2033 · Call to confirm hours
Park
245 Northwood Dr · (731) 925-3300 · Typically dawn to dusk
Place of worship
285 Burnt Church Rd · (731) 925-4505

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.3%14.0%15.4%worse
Long-stay residents who lose too much weight2.0%6.1%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.0%1.8%2.0%better
Long-stay residents with depressive symptoms0.0%13.8%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.6%0.1%0.1%worse
Long-stay residents with falls causing major injury2.8%3.4%3.3%better
Long-stay residents whose ability to walk worsened26.0%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication53.4%31.7%18.9%worse
Long-stay residents given the seasonal flu vaccine97.7%94.5%95.3%typical
Long-stay residents with pressure ulcers0.0%5.0%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control8.1%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table47.9%16.8%17.1%worse
Long-stay hospitalizations per 1,000 resident days2.991.671.67worse
Long-stay outpatient ER visits per 1,000 resident days2.701.561.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

0.49
RN hours/ resident / day
0.98
LPN hours/ resident / day
3.41
Aide hours/ resident / day
4.88
Total nurse hours/ resident / day
0.22
RN hoursweekends
50.8%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 49 beds and averages 47.5 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.88 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.41 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 5.23 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.61 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-03-11)
5
at the previous standard inspection (2025-04-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

13 citations, most serious first — scroll within the box to see all.

  • Potential for harm · Dcited before2026-03-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure medications were properly stored for 1 of 3 (Resident # 47) residents. The findings include: Review of the facility policy titled, Medication Storage Policy and Procedure, dated 7/15/2025, revealed .It is the policy and procedure of [NAME] Hills Academy Nursing Home to keep medications stored on medication carts which are locked and kept behind the nurse's desk when not in use. Review of the medical record revealed Resident #47 was admitted to the facility on [DATE], with diagnoses including Secondary Parkinsonism, Paranoid Schizophrenia, Vascular Dementia, Major Depressive Disorder, Alzheimer's Disease, and Delusional Disorders. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #47 scored a 4 on the Brief Interview for Mental Status (BIMS) assessment, which indicated he was severely cognitively impaired. Review of the Physician Orders dated 3/2/2026, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, medical record review, observation and interview the facility failed to complete assessments before or during use of a specialized harness (a chest harness connected to his wheelchair that pulled over his shoulders on both sides and snaped on both sides above his waste) for 1 of 1 (Resident #24) sampled residents reviewed for physical restraints. The findings include: 1. Review of the undated facility policy titled SIDERAILS POLICY, revealed, .PHYSICAL RESTRAINT .[Named Facility #1] is a restraint-free facility .ACKNOWLEDGEMENT OF RESTRAINT POLICIES .restraint use in our facility will only be considered to treat a medical symptom/condition that endangers the physical safety of the resident or other residents and under the following conditions .a last resort measure after a trial period where less restrictive measures have been undertaken and proven unsuccessful .with a physician order .with the consent of the resident or legal representative .If restraint use is deemed necessary, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview the facility failed to develop a person-centered comprehensive care plans for 4 of 15 residents (#9, #34, #38, #42) sampled residents. The findings include: 1. Review of the facility's policy titled, MDS & CARE PLAN POLICY AND PROCEDURE dated 7/26/2021, revealed .The facility must develop and implement a comprehensive person-centered care plan for each resident .with measurable objectives and time frames to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment .care plans will be completed within 13 days of admission, and quarterly thereafter . 2. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE], with diagnoses including Schizophrenia, Viral Hepatitis, Delusional Disorders, Bipolar, Psychosis, Dementia, Auditory Hallucinations. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, Pharmacy Services Agreement review, medical record review, and interview the facility failed to provide pharmaceutical services that assure a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate account of medication destruction for 5 of 5 (Resident #3, #6, #15, #29, and #36) sampled residents reviewed for drug destruction. The findings include: 1. Review of the undated facility policy titled, Drug Destruction Policy and Procedure, revealed .It is the policy of [Named Facility #1] to ensure the destruction of unused or expired medications .The purpose of this policy is to ensure compliance with federal regulations .Label/Store Drugs and Biologicals .It is the responsibility of nursing staff, administrative staff, and the contracted pharmacist .Outdated or unused medications will be returned to [Named Pharmacy] where [Named Pharmacist] will destroy the medication . 2. Review of the Pharmacy Services Agreement revealed, .[Named…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of federal regulations, Quarterly Payroll Based Journal (PBJ), and interview, the facility failed to report PBJ for Quarter 2 in 2024 (January 1-March 31). The findings include: 1. Review of the federal regulation 483.70(p) revealed, .The facility must electronically submit to CMS (Centers for Medicaid and Medicare Services) complete and accurate direct care staffing information . 2. Review of Quarterly Payroll Based Journal (PBJ) dated January 1, 2024-March 31, 2025, revealed, .No RN (Registered Nurse) Hours .Four or More Days within the Quarter with no RN Hours . During an interview on 4/9/2025 at 4:10 PM, the Administrator confirmed the facility failed to submit the required PBJ data for the second quarter of 2024.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review and interview, the facility failed to implement appropriate infection prevention and control practices for 1 of 1 sampled resident (Resident #22) who required enhanced barrier precautions (EBP an infection control strategy that uses gloves and gowns to reduce the spread of multidrug resistant organisms (MDRO microorganisms that are resistant to at least one class of antimicrobial (substance that kills bacteria) agents) in nursing homes during medication administration. The findings include: 1. Review of undated Policy titled Enhanced Barrier Policy .to safe guard residents from multidrug-resistant organisms (MDROs) during high-contact resident care activities while preserving their quality of life through focused infection control practices .This policy applies to all staff members .The policy applies to residents .with .PEG (Percutaneous Endoscopic tube is a feeding tube inserted through the skin and into the stomach, used for long-term nutritional support…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-11 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the policy review, medical record review, and interview, the facility failed to resubmit a PASRR [Preadmission Screening and Resident Review] after the resident had the addition of a new antipsychotic medication and a new mental health diagnosis for 4 of 5 sampled residents (Resident #5, #13, #18, and #34) reviewed for PASRR. The findings include: 1. Review of the facility's policy titled, CARE PLAN POLICY AND PROCEDURE, dated 7/26/2021, revealed .Any specialized services or specialized rehabilitative services the nursing facility will provide as a result of PASARR recommendations. If a facility disagrees with the findings of the PASARR [Preadmission Screening and Resident Review], it must indicate its rationale in the resident's medical record . 2. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses of Diabetes, Psychosis, Anxiety, and Depression. Resident #5 had a PASRR completed on admission in 2004 with diagnosis of mild mental retardation. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, observation, and interview the facility failed to ensure infection control practices to prevent the spread of infection when 3 of 3 nurses (Licensed Practical Nurses (LPN) #1, LPN #3, and LPN #4) failed to perform hand hygiene and to clean equipment during medication administration. The findings include: 1. Review of the facility undated policy titled, Handwashing Policy, revealed .all employees are required to wash hands before and after any direct resident care as follows .Washes all surfaces of hands and wrist with liquid soap for at least 20 seconds .Dries hands on clean paper towel .Turn off faucet with a second .clean dry paper towel . Review of the PROTOCOL FOR ADMINISTRATION OF MEDICINES & [and] WATER FLUSHES PER PEG TUBE [percutaneous endoscopic gastrostomy], revealed .Check for placement .flush with 30 cc [cubic centimeters] of water .Mix approximately 20-30 cc of water .crush or liquid medicines .give per peg, flush with 30 cc of water .reconnect tube feeding .Rinse syringe with warm water and return to bag .wash hands . 2. Observation in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to implement Comprehensive Care Plans for 2 of 13 (Resident #13 and #34) sampled residents reviewed for care planning. The findings include: 1. Review of the facility's policy titled, Care Plan Policy and Procedure, dated 7/23/2021 revealed, .implement a comprehensive person-centered care plan .meet a resident's medical .mental and psychosocial needs . 2. Review of the medical record revealed Resident #34 was admitted on [DATE], with diagnoses of Anxiety Disorder and Cognitive Deficit. Review of the annual MDS dated [DATE], revealed Resident #34 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment, and had diagnoses of Anxiety, Depression, and Psychotic Disorder. Review of the Care Plan dated 9/13/2023, revealed Resident #34 was not care planned for psychotic features, hallucinations, or harm to self. During an interview on 10/11/2023 at 5:43 PM, the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to perform complete neurological (neuro) checks, revise the Care Plan, implement appropriate fall interventions, and notify the provider for 3 of 3 (Resident #15, #22, and #28) sampled residents reviewed for accidents. The findings include: 1. Review of the facility's undated policy titled, .FALLS AND RESIDENT INCIDENTS, revealed .A fall is defined when a resident accidently touches the floor .Identified residents with the potential for a fall or have fallen will have 1 falling star, visual aide placed beside their door to alert the nursing staff .The nursing home staff using the fall-risk assessment sheet will identify these residents. New admissions will be evaluated upon admission and pre-existing residents that have fallen will be evaluated using this form . Review of the facility's undated policy titled, FALL PROTOCOL: RESIDENTS AT RISK FOR FALLS, revealed .THREE FALLS .(within 90 days) .Request attending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and observations, the facility failed to ensure narcotics were not expired on the medication cart, the drug destruction sheets were accurately documented and signed by the pharmacist and Director of Nursing (DON) and failed double lock and secure accurate inventories of controlled substances on 2 of 2 medication carts (Medication Cart #1 and Medication cart #2). The findings include: 1. Review of the facility undated policy's titled, Policy on Disposal of Medicines, revealed .Medication that are expired are to be placed in the basket located behind the door in the med [medication] room .These medications will be properly disposed of monthly by the pharmacist . Review of the policy's titled, Drug Destruction Policy and Procedure, dated 10/5/2021, revealed .It is the policy of [Named Nursing Home] to ensure the destruction of unused or expired medications .It is the responsibility of nursing staff, administrative staff, and the contracted pharmacist .Outdated or unused medications will be returned to the Name Pharmacist where pharmacist [Named Pharmacist] will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure a medication administration rate of less than 5 percent (%) when 1 of 3 nurses (Licensed Practical Nurse (LPN) #1) failed to properly administer medications for 1 of 7 (Resident #23) sampled residents observed during medication administration. This resulted in a medication administration error rate of 7.41%. The findings include: 1. Review of the facility's undated policy titled, Medication Pass Policy, revealed .Medications will be administered as ordered .refer to the MAR [Medication Administration Record] . 2. Review of the medical record revealed Resident #23 was admitted to the facility on [DATE] with diagnoses of Dysphagia, Anxiety Disorder, Gastrostomy Status, Major Depression, and Dementia. Review of the Physician's Orders dated 9/13/2023, revealed .Decrease Abilify to 1 mg via PEG . Review of the Medication Administration Record, dated October 2023 revealed, .Abilify [antipsychotic] 1 mg [milligram]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored in 2 of 4 medication storage areas (Medication Storage Room, Medication Cart #1, and Medication Cart #2) when the facility had opened, undated, and expired medications, and controlled substances that were not secured behind two locks on the medication cart. The findings include: 1. Review of the facility's undated policy titled, Policy on Disposal of Medication, revealed .Medications that are expired are to be placed in the basket located behind the door in the med [medication] room. These medications will be properly disposed of monthly by the pharmacist . 2. Observation and interview on 10/10/2023 at 10:35 AM, revealed Medication Cart #1 had one open and undated bottle of Diazepam (sedative and controlled substance) with an expiration date of 2/2023. Licensed Practical Nurse (LPN) #2 was asked should the medication carts have open, undated, and expired medication. LPN #2 stated, .No . Observations in the Medication Storage Room on 10/9/2023 at 10:46 AM, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
MOON, KATHYIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 01/26/1999
CANTARUTTI, ALTONIndividualCORPORATE DIRECTORsince 02/22/2009
CLARK, CHESTERIndividualCORPORATE DIRECTORsince 09/24/2000
DICKMAN, STEPHENIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 09/23/1990
GRABINER, STEVENIndividualCORPORATE DIRECTORsince 09/12/2008
JOHNSON, JOHNIndividualCORPORATE DIRECTORsince 09/27/1998
MOON, WILLIAMIndividualCORPORATE DIRECTORsince 09/22/2002
PALMER, BRENDAIndividualCORPORATE DIRECTORsince 09/26/2010
SCHELLES, DENNISIndividualCORPORATE DIRECTORsince 09/25/2011
SIMPSON, JOEIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 09/22/1996
TRAXLER, BRIANIndividualCORPORATE DIRECTORsince 09/24/2008

CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

What families pay in TN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.

Typical monthly cost in Tennessee
$9,429/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,845/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445527. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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