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Benbrook Nursing & Rehabilitation Center

1000 McKinley St, Benbrook, TX 76126 · For profit - Limited Liability company · 115 certified beds · (817) 249-0020 Medicare & Medicaid certified

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Flagged for abuse2 immediate-jeopardy citations$41,143 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $41,143 in federal fines (most recent 2025-08-09)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Urgent care / clinic
8735 Benbrook Blvd Ste 8735 · (682) 301-3400 · Call to confirm hours
Pharmacy
410 Mercedes St · (817) 249-9595 · Call to confirm hours
Grocery
8840 Benbrook Blvd · (682) 999-0411 · Call to confirm hours
Park
1214 Cozby St S · (817) 264-6113 · Typically dawn to dusk
Place of worship
1015 McKinley St · (817) 249-1526

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.3%15.8%15.4%typical
Long-stay residents who lose too much weight4.4%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%0.8%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%2.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.2%3.3%3.3%better
Long-stay residents whose ability to walk worsened6.9%14.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.5%18.0%18.9%worse
Long-stay residents given the seasonal flu vaccine95.7%98.0%95.3%typical
Long-stay residents with pressure ulcers2.9%3.8%4.7%better
Long-stay residents with worsening bladder/bowel control21.7%13.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table34.5%9.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication10.3%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine90.0%88.0%79.4%better
Short-stay residents rehospitalized after admission26.4%25.7%22.6%worse
Short-stay residents with an outpatient ER visit21.5%12.3%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.432.171.67worse
Long-stay outpatient ER visits per 1,000 resident days3.652.061.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.9%U.S. median 10.7%
Went back to hospital
22.7%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 22.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.9%CMS range 8.1–18.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge22.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge36.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 5.0–18.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.461.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.12
RN hours/ resident / day
1.04
LPN hours/ resident / day
1.65
Aide hours/ resident / day
2.81
Total nurse hours/ resident / day
0.11
RN hoursweekends
62.8%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 88.0 residents a day — about 77% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.81 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.12 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.65 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.53 hrs/resident/day on weekends vs 2.92 on weekdays — 13% thinner on weekends. RN hours go from 0.13 to 0.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-09-11)
6
at the previous standard inspection (2024-08-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (Resident #1) of five residents reviewed for elopement. The facility failed to prevent Resident #1 from eloping from the facility on an unknown date in July 2025. The failure could place residents at risk for possible elopement, serious injuries, and harm. An Immediate Jeopardy (IJ) was identified on 08/08/25. The IJ template was provided to the facility on [DATE] at 3:32 pm. While the IJ was removed on 08/09/25, the facility remained out of compliance at a severity level of no actual harm with the potential for more than minimal harm, and a scope identified as isolated due to the facility's need to evaluate the effectiveness of the corrective systems.Findings include: Review of Resident #1's Face Sheet reflected she was a [AGE] year-old female admitted to the facility on [DATE]. Review of Resident #1's Quarterly MDS dated [DATE] reflected diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide adequate supervision for 1 of 10 residents (Resident #1) reviewed for wandering and elopement risk. The facility failed to implement effective interventions for Resident #1 identified as at-risk for elopement and had a history of elopement. On 12/03/23 at approximately 1:15 PM, Resident #1 was demonstrating exit-seeking (actively trying to leave the boundaries of a particular area) behaviors by attempting to go out the exit door when the alarm sounded off. LVN A verbally redirected Resident #1 to come to the nurse's station. On 12/03/23, Resident #1 eloped (an unauthorized departure of a resident from an around-the-clock care setting) from the secured unit unnoticed by facility staff. On 12/03/23 at 1:43 PM, Resident #1 was struck by a vehicle while crossing a major intersection 1.4 miles from the facility, sustaining an injury to his right arm. An Immediate Jeopardy (IJ) was identified on 12/06/23. The IJ template was provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store drugs in a safe and secured manner to permit only authorized personnel to have access for 1 of 2 areas (Administrator's desk drawer and oxygen supply room on hall 100). The facility failed on 06/17/2026 to ensure that medications were secured behind a locked mechanism (either in the medication supply room or a medication cart) to ensure the safety of the residents when medications were found in an unsecured desk drawer in an unsecured office and in an unsecured oxygen room on hall 100 with the DON. This failure placed residents at risk of being able to access medications not prescribed to them, with the potential to have side effects or possible overdoses.Findings included: Observation on 06/17/26 at 1:40 PM revealed the DON was able to open the Administrator's door without key access as well as the Administrator's desk drawer without key access. The Administrator's desk did not have a locking mechanism on his desk. And the Administrator's office also had no working lock on his office door. Therefore,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to review and revise the resident's comprehensive care plan after each assessment including both the comprehensive and quarterly review assessments for 1 of 2 residents (Resident #1) reviewed for care plans. The facility failed to update Resident #1's care plan to reflect change in behavior needs for a resident with change in condition. This failure put residents at risk of not having their needs met and a decreased quality of life. Findings Included:Record Review of Resident #1's admission Record revealed- [AGE] year old male admitted to the facility on [DATE] with the following diagnosis: paraplegia (a term used to describe the inability to voluntarily move the lower parts of the body). Record Review of Resident #1's Care Plan revision date 04/02/2026 revealed; The resident has an alteration in neurological status r/t mild cognitive impairment of uncertain or unknown etiology. Interventions- Monitor/document and report PRN s/sx of tremors, rigidity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review , the facility failed to provide a safe, clean, comfortable and homelike environment for 5 of 12 residents (Resident # 1, Resident #2, Resident #3, Resident #4, and Resident #5) reviewed for environment. The facility failed to ensure bathroom floors were clean and in good repair for Resident #1, Resident #2, Resident #3, Resident #4's and Resident #5's bathrooms on the 300 hall male secured unit. This failure could place residents at risk for diminished quality of life due to unclean, unhealthy, and un-homelike living conditions and possible infections. Findings included:Record review of Resident #1's quarterly MDS, dated [DATE], reflected Resident #1 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with active diagnoses that included non-Alzheimer's dementia (any form of cognitive decline not caused by Alzheimer's diseases encompassing dozens of conditions) and psychotic disorder than than schizophrenia (group of conditions defined by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all alleged violations involving abuse and neglect were investigated and reported to other officials (including the State Agency) and the administrator of the facility for 2 of 6 residents (Resident #1 and Resident #2) reviewed for reporting.The facility failed to follow its abuse policy by not reporting to the ADM of the alleged incident regarding Resident #1 pulling Resident #2 out their bed, so the ADM could not report the alleged incident to HHSC and the ADM could not investigate the alleged incident.This failure could place residents at risk for abuse and neglect.Findings included: Record review of Resident #2's face sheet, dated 05/01/2026, revealed an [AGE] year-old female, with a primary diagnosis of zoster (shingles, painful rash caused by reactivation of chicken pox virus). Other pertinent diagnoses included encephalopathy (group of condition that cause brain dysfunction), dementia, unspecified severity, with agitation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that residents receive treatment and car in accordance with professional standards of practices for 1 of 6 residents (Resident #3) reviewed for quality of care. The facility failed to identify and provide treatment for the wound on Resident #3's hand, that was present for at least 3 days. This failure could place residents at risk for not receiving appropriate treatment and care, developing skin infections and decreased quality of life. Findings included:Record review of Resident #3's face sheet, dated 04/13/2026, revealed a [AGE] year-old female admitted with a primary diagnosis of metabolic encephalopathy (brain disorder that occurs when a chemical imbalance of the blood affects the brain). Other pertinent diagnoses included dementia (Brain disease that alters brain function and causes a cognitive decline), chronic lymphocytic leukemia of B-cell type not having achieved remission (slow-growing blood cancer, that shows signs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to immediately notify, consistent with his or her authority, the resident representative(s) when there is a significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications) for 1 out 3 residents reviewedLVN A failed to notify Resident #1's representative that he was found unresponsive and was transported to the local hospital. This failure placed residents at risk of not having representatives informed of changes in conditions, preventing representatives from being informed and making informed decisions about the residents' care. Findings included:Record review of Resident #1's face sheet dated [DATE] reflected, Resident #1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident #1 was diagnosed with Type 2 diabetes mellitus with diabetic chronic kidney disease (high blood sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure, based on the comprehensive assessment of a resident, a resident with pressure ulcers received necessary treatment and services consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for three of five residents (Residents #1 #2, and #3) reviewed pressure ulcers. 1. The facility failed to consistently identify, measure and stage pressure ulcers on skin assessments for Residents #1, #2 and #3 from January 2026 through March 2026.2. The facility failed to update care plans to reflect current wounds for Resident #1 and Resident #2. 3. The facility failed to ensure wound care to skin and treatment orders for pressure ulcers were provided as directed for Resident #1 and Resident #3. These failures could place residents at risk of inconsistent tracking of wound status and progression, placing residents at risk for worsening pressure injuries, delayed healing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable for 1 out of 2 medication carts (MC#1) reviewed for medication storage. The facility failed to ensure the male secure unit medication cart was free of undated and unlabeled insulin on [DATE]. This failure could place residents at risk of poor insulin blood sugar control from expired insulin.Findings include:During an observation and interview on [DATE] at 7:30 AM the state surveyor and LVN-PRN F observed: *Basaglar Kwik pen with no open date on the secure male unit medication cart.*Lantus Kwik pen with no open date on the secure male unit medication cart.*Lantus Kwik pen with no name and no open date on the secure male unit medication cart.During an interview on [DATE] at 7:35 AM, LVN-PRN F stated insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure in accordance with accepted professional standards and practices, the facility maintained medical records on each resident that were complete and accurately documented for one of five residents (Resident #1) reviewed for medical records. The facility failed to document physician-ordered weekly weights for Resident #1. The failure could place residents at risk for incomplete clinical records and an inability to accurately monitor nutritional status and changes in condition such as worsening pressure injuries, delayed healing and additional skin breakdown. Findings include:Record review of Resident #1's face sheet, dated 03/28/26, reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included hemiplegia and hemiparesis (paralysis and weakness on one side of the body), vascular dementia (cognitive impairment caused by reduced blood flow to the brain), muscle wasting and atrophy (loss of muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 5 Residents (Resident#1) reviewed for infection control. The facility failed to maintain a clean resident environment when dried fecal matter was observed smeared on Resident#1's bed frame. This failure could place residents at risk to exposed fecal matter which would increase the risk of health-associated infections.Record review of Resident 1#'s Quarterly MDS Assessment, dated 2/19/2026, reflected a [AGE] year-old female who was admitted on [DATE]. No BIMS score was recorded which indicated there was no interview. The resident had diagnoses which included pneumonia (an infection that inflames the air sacs in one or both lungs, causing them to fill with fluid or pus, resulting in cough, fever, chills, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2026-03-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for one resident (Resident #1) of eight residents observed for supervision. The facility failed to ensure Resident #1, who required 2 staff members for transfers by a mechanical lift, was not transferred by 1 staff member. This failure could place residents at risk of being in an unsafe environment and at risk of accidents and/or injury. Based on observation, interview, and record review, the facility failed to ensure that each resident received adequate supervision to prevent accidents for one resident (Resident #1) of eight residents observed for supervision. The facility failed to ensure Resident #1, who required 2 staff members for transfers by a mechanical lift, was not transferred by 1 staff member. This failure could place residents at risk of being in an unsafe environment and at risk of accidents and/or injury. Findings included: Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to maintain an effective pest control program so that the facility is free of pests and rodents for 2 (Resident #1's room and Resident #3's room) of 5 residents room reviewed for pestThe facility did not ensure Resident #3's room was free of roaches and Resident #1's room was free of gnats. This failure could place residents at risk for uncomfortable environment.Findings included: Record review of Resident #1's face sheet dated 01/21/26 reflected, Resident#1 was admitted to the facility on [DATE]. Resident #1 was diagnosed with but not limited to, Cerebral palsy (a group on conditions that affect movement and posture), unspecified, major depressive disorder (Mod disorder that significantly impacts daily life) recurrent, unspecified and anxiety disorder (mental health conditions that cause fear, dread and other symptoms that are out of proportion to the situation).Record review of Resident #1 MDS, dated [DATE] reflected Resident #1 had a BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-11 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received food that was appetizing, appealing, and proper temperature prior to serving.The facility failed to ensure milk was at a safe temperature before serving. The facility failed to ensure the dinner roll item was appealing and appetizing food item. The facility failed to ensure the baked potatoes were appealing texture. This failure could result in residents' not being provided food that is nutritious and appealing, resulting in a decreased quality of life.Findings include: Record review of Resident #16's face sheet dated 09/11/2025, revealed a [AGE] year-old woman admitted on [DATE] from a psychiatric hospital. She was admitted with primary diagnoses chronic obstructive pulmonary disease and other pertinent diagnoses including post-traumatic stress disorder, anxiety disorder, adult financial abuse (confirmed, subsequent encounter), adult sexual abuse (confirmed, subsequent encounter), adult physical abuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the facility's only kitchen.1. The facility failed to ensure the stand-by freezer food items were dated, labeled, and secured.2. The facility failed to ensure the stand-by refrigerator food items were dated, labeled, and secured.3. The facility failed to ensure the dry storage food items were dated, labeled, and procured.4. The facility failed to ensure that canned good food items were free of dents.5. The facility failed to ensure that held food items were covered prior to serving.These failures could place residents at risk for foodborne illness and foodborne intoxication.Findings included: Observation on 09/09/2025 at 7:45AM upon entrance to the kitchen revealed an uncovered metal tin of butter with a pastry brush inside the tin, sitting on the stove top griddle.Observation on 09/09/2025 at 7:46AM of the standby freezer revealed:- An unsealed bag of frozen pizza dated 9-3-25 and with no use by date.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide a clean, functional, homelike environment for 2 of 4 shower rooms, 4 of 10 Residents (Resident 10, 53, 59, 78) reviewed for sanitary, functional, and homelike environment, as evidenced by: 1. Residents #10 and #53 had a broken toilet on 9-10-2025, causing the odor of human waste for over a week, forcing the residents to go to the shower room to use a toilet. When the shower room was in use, the residents had to wait to use a toilet. 2. The facility failed to maintain functional plumbing in the 100-Hall shower room, in which the water did not get hotter than 76.5 degrees Fahrenheit. 3. The facility failed to maintain functional plumbing in the 200 Hall Shower room, which had broken shower faucets, and the water could only be adjusted in the back by turning the main shower valves hot and cold. 4. The facility failed to repair a plumbing leak in 2 resident rooms, rooms [ROOM NUMBERS]. These failures could place residents at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety for 2 of 8 rooms (room [ROOM NUMBER] and 201) and for 4 of 8 Residents (Resident #12, # 22, 59 and #78) reviewed for refrigerators in the rooms. 1.Facility failed to monitor refrigerator temperature on 09/05/25, 09/06/25, 09/07/25, 09/08/25, and 09/09/25 in room [ROOM NUMBER] and room [ROOM NUMBER] 2.Facility failed to monitor and did not put thermometers or maintain temperature logs in Resident #59's and Resident #78's refrigerators. 3.Facility failed to monitor temperature and/or maintain temperature logs for Resident #12's and Resident #22's refrigerators. These failures could affect residents by placing them at risk for food-borne illnesses. Finding included: 1.Observation in room [ROOM NUMBER] on 09/09/25 at 08:46 AM revealed two personal refrigerators in the room. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility must properly dispose of garbage and rubbish in accordance with current state laws for 1 of 1 dumpster reviewed for garbage disposal.The facility failed to ensure all garbage items were placed into the dumpster and the dumpster doors were closed and secured.This failure could place residents at risk of infection and result in a pest infestation from improperly disposed garbage.Findings included: Observation on 09/09/2025 at 8:10AM of the facility's dumpster and dumpster area revealed a commercial-size dumpster 1/2 full of garbage. The left- and right-side doors were open. On the ground of the left side of the dumpster were 4 full plastic garbage bags, 2 partially filled plastic garbage bags, and 2 empty cardboard boxes. Laying on the ground in the dumpster area were 2 mattresses. Interview on 09/10/2025 at 3:34PM with the ADM revealed all staff use the dumpster and expected all doors on the dumpster to be closed. During an interview on 09/11/2025 at 8:00PM with the ADM, he stated generally all staff are responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident's right to be free from verbal abuse for 1 of 4 residents (Resident #49) reviewed for abuse.The facility failed to ensure Resident #49 was free from verbal abuse by Resident #87 on 8/29/25 and 9/6/25. This could place residents at risk of abuse and psychosocial harm. Findings included:Record review of Resident #49's admission record, dated 09/10/2025, revealed a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses that included bipolar disorder (serious mental illness that causes mood swings, changes in energy, thinking, behavior, and sleep), anxiety disorder, and unspecified Intellectual Disabilities (limitations on intelligence, learning and everyday abilities). Record review of Resident #49's Annual MDS assessment, dated 06/26/2025, revealed a BIMS score of 13, indicating intact cognition. Record review of Resident #49's nursing progress notes, dated 09/06/2025, written by LVN M, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials including to the State Survey Agency in accordance with State law through established procedures, for 2 of 4 residents (Resident #49) reviewed for abuse. The facility failed to ensure a resident-to-resident altercation that occurred on 08/29/25 was reported to the State Survey Agency. This could place residents at risk of abuse. Findings included:Record review of Resident #49's admission record, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete and implement a comprehensive person-centered care plan for each resident to meet the resident's medical, nursing, therapeutic, and psychosocial needs in order to attain or maintain the resident's highest practicable well-being for one resident (Resident #16) of seven residents reviewed for care plans. The facility failed to complete care plans addressing Resident #16's history of abuse and PTSD. This failure could affect residents by placing them at risk for not receiving care to maintain and/or reach their highest practicable mental and psychosocial well-being. Findings included:Record review of Resident #16's face sheet dated 09/11/2025, revealed a [AGE] year-old woman admitted on [DATE] from a psychiatric hospital. She was admitted with primary diagnoses chronic obstructive pulmonary disease and other pertinent diagnoses including post-traumatic stress disorder (mental health condition that can develop after experiencing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one (Resident #83) of one resident reviewed for quality of care. The facility failed to monitor Resident #83's blood glucose levels before administering insulin. This failure could place residents at risk for not receiving appropriate care and treatment and decreased quality of life.Findings included: Record review of Resident #83's face sheet dated 09/11/2025 revealed a [AGE] year old female, admitted on [DATE] with primary diagnosis of fibromyalgia and other pertinent admitting diagnoses including type 2 diabetes mellitus with diabetic neuropathy, type 2 diabetes mellitus without complications, morbid (severe) obesity due to excess calories, pure hypercholesterolemia, major depressive disorder, generalized anxiety disorder, heart failure, and hypertension. Record review of Resident #83's MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on observation, interview, and record review, the facility failed to provide appropriate services to prevent complications of enteral feeding for 1 of 1 resident (Resident #8) observed for medication administration via gastrostomy tube. 1.LVN D did not raise the head of bed during medication administration and water flush via G-tube for Resident # 8. Resident #8 was laid flat on his back. 2. LVN D did not clean the syringe and plunger before placing it in the sealed bag after administering medications via G-tube to Resident #8. 3. Facility failed to obtain orders to elevate the head of bed to at least 30-45 degrees up for Resident #8 who received continuous feedings via G-tube. 4. Facility failed to care plan to elevate the head of bed to at least 30-45 degrees up for Resident #8 who received continuous feedings via G-tube. These failures could place residents at risk for aspiration and interactions between the formula and various medications.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on observations, interviews, and record review the facility failed to ensure, in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls and permitted only authorized personnel to have access to the medication cart for 1 of 3 medication carts (Med Cart B) reviewed for storage of medication. 1.LVN E failed to ensure Med Cart B was kept locked and under direct observation where residents and unauthorized staff could access it outside room [ROOM NUMBER]. These failures could give access to unauthorized persons, as well as medications may not be maintained at their best therapeutic level. Findings included: 1. Observation and interview on 09/10/25 from 08:20 AM to 08:27 AM, revealed Med Cart B outside room [ROOM NUMBER]. Med Cart B was unlocked and unattended with the lock mechanism out (indicating it was unlocked). The door to room [ROOM NUMBER] was open and staff was not in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure required in-service training for nurse aides was completed for 2 of 5 CNA's (CNA K and CNA L) reviewed for training. The facility failed to ensure nurse aides received no less than 12 hours of training annually.This failure could place residents at risk of abuse, neglect, and exploitation and receiving poor quality of care by untrained staff. Findings included:Record review of personnel files for CNA K revealed a hire date of 03/20/2014. Record review of personnel files for CNA L revealed a hire date of 08/30/2024. Review of in-services revealed CNA K and CNA L did not have the required 12 hours of annual training. Interview on 09/11/2025 at 5:57 pm, the Administrator stated they could not provide the required training for all the CNAs. He stated they were going to change their training program where everyone would complete the required training on their anniversary date. He stated they will still have monthly and annual in-services. He stated the risk to residents being cared for by untrained staff was failure to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to, in response to allegations of abuse or neglect, ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, were reported immediately, not later than 24 hours if the events that cause the allegation did not involve abuse and did not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency) in accordance with State law through established procedures for one (Resident #1) of five residents reviewed for reporting of abuse. The facility failed to report to the State Survey Agency the elopement of Resident #1 during July of 2025. This failure could place residents at risk for unresolved or future abuse or neglect.Findings included: Review of Resident #1's Face Sheet reflected she was a [AGE] year-old female admitted to the facility on [DATE]. Review of Resident #1's Quarterly MDS dated [DATE] reflected diagnoses including Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to, in response to allegations of abuse or neglect, have evidence that all alleged violations were thoroughly investigated, prevent further potential abuse and neglect while the investigation was in progress, report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and take appropriate corrective action if the alleged violation was verified one (Resident #1) of five residents reviewed for reporting of abuse. The facility failed to investigate and report to the State Survey Agency the results of the investigation of the elopement of Resident #1 during July of 2025. This failure could place residents at risk for unresolved or future abuse or neglect.Findings included: Review of Resident #1's Face Sheet reflected she was a [AGE] year-old female admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide a safe, clean, comfortable and homelike environment, allowing the resident to use his or her personal belongings to the extent possible for two of three shower rooms reviewed for environmental concerns. 1. The facility failed to ensure the toilet in the 200 Hall shower room was operational and did not contain a dried brown substance (appeared to be feces) which was covered by a clear plastic trash bag. 2. The facility failed to ensure the 200 Hall shower room did not have a hole in the wall of which exposed the plumbing. 3. The facility failed to ensure the toilet in the 100 Hall shower room was operational which covered by a clear plastic trash bag. These failures could place residents at risk of living in an unclean, uncomfortable and unhomelike environment. Findings include: In an observation on 6/03/25 at 10:05 AM, revealed a large (approximately 2-foot by 1.5-foot) hole in the wall behind the shower which had exposed plumbing pipes. The toilet in the shower room was covered by a clear trash bag.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that licensed nurses had the specific competencies and skills sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care and nurse aides were able to demonstrate competency in skills and techniques necessary to care for resident's needs, as identified through resident assessments and described in the plan of care for two of two medication aides (MA E and MA C) and two of three nurses (LVN A and LVN D ) reviewed for competent nursing staff . The facility failed to ensure staff knew how to identify an overfilled sharps container. This failure could place residents at risk of laceration or stick by sharps . The findings include: In an observation on 6/03/25 at 10:05 AM, revealed the sharps container hanging on the wall of the shower room in the 200 Hall was noted as overfilled beyond the manufacturer fill line and was still in use with the receptacle in the open position. In an interview on 6/03/25 at 10:10 AM, LVN A reported she had been the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, for one Resident (Resident #1) of seven residents reviewed for infection control. -The facility failed to follow the physician's order for contact isolation for Resident #2, who was diagnosed with ESBL, when there were no effective interventions in place to keep the resident isolated in her room and prevent the spread of the infection. This failure placed residents at risk for the spread of infections and decreased quality of life. Findings include: Record review of Resident 1's face sheet, dated 5/30/25, reflected the resident was a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included: mixed anxiety and depressed mood (mood disorder), heart disease with presence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that each resident received adequate supervision and assistance devices to prevent accidents for one resident (Resident #2) of five reviewed for accidents. -The facility failed to ensure Resident #2 was provided with adequate supervision to prevent the misuse of a smoking product that contained THCA. This failure could place residents at risk for accidents that could lead to serious injury or harm. Findings include: Record review of Resident 2's face sheet, dated 5/29/25, reflected the resident was a [AGE] year-old male who was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident #2 had diagnoses which included: COPD (lung disease), bipolar disorder (mood disorder), hypertension (high blood pressure), generalized anxiety disorder (mood disorder), paroxysmal atrial fibrillation (heart condition) with presence of cardiac pacemaker (device that helps regulate an irregular heartbeat). Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-24 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to In accordance with accepted professional standards and practices, the facility must maintain medical records on each resident that are complete, accurately documented, readily accessible and systematically organized for 1 of 5 residents (Resident #1) reviewed for shower documentation. The facility failed to ensure documentation reflected Resident #1 received showers as scheduled and desired. This failure affected residents by placing them at risk for discomfort, diminished self-esteem, and decreased quality of life. Findings Included: Record review of Resident #1's Face Sheet dated 4-24-2025 revealed a [AGE] year-old female who admitted to the facility on [DATE]. Resident #1 had a primary diagnosis of Sequelae (a condition which is the consequence of a previous disease or injury) following nontraumatic subarachnoid hemorrhage (bleeding into the space between the brain and the thin tissues that cover it causing long-term or permanent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe, clean, comfortable, and homelike environment was provided for 3 of 4 (Resident #1, #2, and #3) shared resident bathrooms and for 1 of 3 (Resident #10) residents rooms reviewed for environmental conditions. 1. The shared bathroom for Residents #1, #2, and #3 had dark brown dried substances on the toilet, the floor, and the wall. 2. Resident #10's room featured a blanket covering the air condition window unit and a towel placed on the base of the windowsill. Additionally, there were two openings in the wall behind the unoccupied bed B in the same room. These failures could affect residents and place them at risk of feeling uncomfortable as a result of living in an unclean and unsanitary environment and living in a room that showed signs of poor maintenance. Findings included: Review of Resident #1's MDS dated [DATE] reflected the resident was a [AGE] year-old female admitted on [DATE]. She had a BIMS score of three indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents received adequate supervision and assistance devices to prevent accidents for 4 of 4 Residents (Resident #6, Resident #7, and Resident #9) reviewed for smoking, and 1 of 1 Resident (Resident #4) reviewed for environment. The facility failed to ensure Residents #6, Resident #7, and Resident #9 were provided supervision while smoking. The facility failed to ensure Residents #6, Resident #7, and Resident #9 were accurately assessed for smoking. The facility failed to ensure Resident #9 was assessed for smoking per facility policy. The facility failed to ensure Resident #4 did not have an electric kettle in her room on the secure unit. These failures could place residents at risk of harm, injury, or accidents. Findings included: Record review of Resident #6's admission Record, dated [DATE], revealed a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses of Encephalopathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the right to be free from misappropriation of resident property for 1 of 1 (Resident #4) resident reviewed for misappropriation of property. The facility failed to ensure CNA B did not take Resident #4's debit card to buy the resident items and for CNA B's personal use. The noncompliance was identified as PNC. The noncompliance began on 11/20/2024 and ended on 12/04/2024. The facility had corrected the noncompliance before the survey began. This failure could place residents at risk exploitation and misappropriation of property. Findings included: Record review of Resident #4's admission Record, dated 12/9/2024, revealed a [AGE] year-old female who admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses of Chronic obstructive pulmonary disease (a lung disease that blocks airflow and makes it difficult to breathe), major depressive disorder, and anxiety. Record review of Resident #4's Quarterly MDS dated [DATE] revealed a BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain personal hygiene for 1 of 5 residents (Resident #5) reviewed for ADLs. The facility failed to ensure Resident #5's nails were trimmed, and beard shaved. These failures could place residents at risk of infection and a decreased quality of life. Findings included: Record review of Resident #5's admission Record, dated 03/12/2025, revealed a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses that included osteoarthritis of knee, depression and anxiety. Record review of Resident #5's Quarterly MDS, dated [DATE], revealed a BIMS score of 13, indicating intact cognition. Further review revealed Resident #5 required substantial/maximal assistance with showering and personal hygiene. Record review of ADL sheet, dated 02/11/25 through 03/12/25 revealed Resident #5 had showers on 02/14/25, 02/28/25, 03/04/25, and 03/08/25, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records review, the facility failed to ensure a resident did not develop pressure ulcers/injuries (PU/PIs) unless clinically unavoidable and that the facility provided care and services consistent with professional standards of practice to promote healing, prevent infection, and prevent new pressure ulcers/injuries from developing for 1 (Resident #1) of 7 residents reviewed for pressure ulcers/injuries. 1.The facility failed to perform complete and accurate skin assessments for Resident #1, following LVN A's skin assessment on 11/06/24 which revealed moisture associated skin damage to Resident #1's buttocks. These failures placed residents with pressure wounds at an unnecessary risk of complications such as pain, acquiring new wounds, worsening of existing wounds, and infection. Findings included: Review of Resident #1's face sheet on 02/08/24 revealed an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included Hemiplegia and hemiparesis following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain personal hygiene for 1 of 4 residents reviewed for ADLs. (Resident # 1). The facility failed to ensure staff provided Resident #1 with timely incontinence care before he ended up with feces on his hands, fingers, and hip. This failure could place residents who need assistance from staff for toileting at risk for embarrassment, rashes, infections, discomfort, and skin break down. Findings included: Record review of a face sheet dated 01/28/2025 indicated Resident #1 was [AGE] years old, readmitted to facility on 05/31/2024 with an initial admission on [DATE]. Resident #1 resides on the Memory Care Unit. Resident's diagnoses included Unspecified Dementia severe, with other behavioral disturbance (patient who exhibits significant behavioral issues beyond the typical cognitive decline, such as agitation, aggression, wandering, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure resident rooms were adequately equipped to allow residents to call for staff assistance through a communication system which relayed the call directly to a staff member or to a centralized staff work area for one (Resident #1) of 3 residents reviewed for resident call system. The facility failed to ensure Resident # 1's call light system (in room system, outside the resident door, and nurse station) was working properly. This failure could place resident at risk for delay in assistance and decreased quality of life, self-worth, and dignity. Findings included: Record Review of Resident #1's admission Record revealed a [AGE] year-old male admitted to the facility on [DATE] with a primary diagnosis of spondylosis without myelopathy or radiculopathy (degenerative changes in the spine with conditions that involve compression or irritation of the spinal cord or spinal nerves ). Record Review of Resident #1's Care Plan dated 09/19/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident for one (Resident #1) of nine residents reviewed for pharmacy services. The facility failed to order Resident #1's routine Oxycontin timely to prevent three missed doses, 5:00 AM and 5:00 PM on 09/26/2024 and 5:00 AM on 09/27/2024. This failure placed residents at risk of worsening and/or exacerbation of their pain and medical conditions. Findings included: Record review of Resident #1's Face Sheet dated 09/27/2024, reflected a [AGE] year-old male who was admitted to the facility on [DATE]. Diagnoses included: Chronic obstructive pulmonary disease (lung disease that causes restrictive airflow), anxiety disorder due to unknow psychological condition (a mental health condition that causes fear and dread), major depressive disorder (mental health condition impacting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for a resident for 2 of 8 residents (Residents #17 and #25) reviewed for Comprehensive Care Plans. The facility failed to complete a comprehensive care plan for Residents #17 and #25. This failure could place residents at risk of not receiving necessary care and services. Findings included: 1.Review of Resident #17's admission Record, dated August 08, 2024, revealed a [AGE] year-old male who admitted to the facility on [DATE]/24 with diagnoses that included Unspecified Sequelae Of Unspecified Cerebrovascular Disease, Dysphagia, Oropharyngeal Phase, Unspecified Dementia, Unspecified Severity, With Agitation, Mild Neurocognitive Disorder Due To Known…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-08 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to use the services of a registered nurse for 8 consecutive hours 7 days a week for 2 of 4 quarters of 2024 (Fiscal Year Quarter 2 January 1-March 31, and Quarter 3 April 1-June 30) PBJ reports reviewed for RN coverage. The facility did not have RN coverage for 8 consecutive hours on weekends for: 01/06/2024, 01/07/2024, 01/13/2024, 01/14/2024, 01/20/2024, 01/21/2024, 01/27/2024, 01/28/2024, 02/03/2024, 02/04/2024, 02/10/2024, 02/11/2024, 02/17/2024, 02/18/2024, 02/24/2024, 02/25/2024, 03/02/2024, 03/03/2024, 03/09/2024, 03/10/2024, 03/16/2024, 03/17/2024, 04/06/2024, 04/07/2024, 04/08/2024, 04/13/2024, 04/14/2024, 04/20/2024, 04/21/2024, 04/27/2024, 04/28/2024, 05/04/2024, 05/05/2024, 05/11/2024, and 05/12/2024. This failure could place residents at risk of lack of nursing oversight and higher level of care needed. Findings included: Record review of the CMS PBJ reports indicated Quarter 2 2024 (January 1-March 31) there were no consecutive 8 hours of RN coverage on weekends. Record review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to recognize the resident had the right to designate a representative, in accordance with State law and any legal surrogate so designated may exercise the resident's rights to the extent provided by state law and the facility must treat the decisions of a resident representative as the decisions of the resident for one (Resident #1) of three residents reviewed for resident rights. The facility failed to include Resident #1's RP when Resident #86 was asked to sign a disenrollment form in order to change her Medicare insurance. This failure could place residents at risk of not having their RP included to make informed decisions regarding their care resulting in delayed treatment or a decline in condition. Findings included: Review of Resident #86's admission Record dated 08/08/24, reflected she was an [AGE] year-old woman, admitted on [DATE], with diagnoses of Alzheimer's dementia and other dementia. Resident #86 was listed as her only contact. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents received services in the facility with reasonable accommodation of each resident's needs for 1 of 25 residents reviewed for accommodation of needs. The facility failed to ensure Resident #35's call light was within reach of the resident. This failure could affect residents who needed assistance and could result in their needs not being met. Findings included: Record review of Resident #35's face sheet dated 8-8-2024, revealed a [AGE] year-old male admitted to the facility on [DATE] with a primary diagnosis of fracture of the left wrist and hand and secondary diagnosis of Parkinson's disease, dementia, altered mental status, and gait and mobility abnormalities. Record review of Resident #35's MDS assessment dated [DATE], disclosed a BIMS score of 5 indicating a severe cognitive impairment. The assessment further indicated Resident #35 was totally dependent (helper does all the effort) putting his shoes on and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident, for 1 of 8 residents (Residents #17) reviewed for baseline care plans. The facility failed to ensure Resident #17's baseline care plan was completed. This failure could affect newly admitted residents and place them at risk of not receiving appropriate interventions to meet their current needs and communication among nursing home staff to ensure their immediate care needs were met. The findings included: Review of the clinical care plans of Resident #17 on August 8, 2024, at 8:25 AM revealed that there was not a baseline care plan started or completed between June 28, 2024 and August 8, 2024. Review of Resident #17's admission Record, dated August 08, 2024, revealed a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses that included Unspecified Sequelae Of Unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-08 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the facility's only garbage storage dumpster, and surrounding enclosed area, was maintained in a sanitary condition to prevent the attraction, nesting, and accumulation of pests. The facility failed to ensure trash was not left outside of the dumpster on the ground. These failures could place residents at risk of contracting disease by attracting pests, disease carrying rodents, and having debris dangerous to residents. Findings included: During an observation on August 8, 2024 at 3:45 PM of the dumpster area, on the north side of the building, there was trash debris including but not limited to used latex gloves, glass shards, broken overbed rolling tray tables, oscillating floor fans, bariatric bedside commode, well used recliner chair, well used mattress, split open bag of landscape mulch, opened individual dose medication blister packets, and base of a wheelchair scale. In an interview on August 8, 2024, at 5:05PM with DM revealed that the dumpster area was the responsibility of the DM and kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain an effective pest control program for 3 of 6 residents (Residents #1, #2, #3) reviewed for effective pest control. The facility failed to maintain an effective pest control program to ensure the facility was free of flies and gnats for Resident #1, #2, and #3's rooms. This failure could place the residents at risk for an unsanitary environment. Findings included: Record review of Resident #1's face sheet dated 7-18-2024, showed a [AGE] year-old male who admitted to the facility on [DATE]. Resident #1 had a diagnosis of cerebral infarction (stroke), schizophrenia (a chronic mental disorder that affects how people think, feel, and behave by disrupting thought processes and perceptions), bipolar disorder (a serious mental illness that causes extreme mood swings, from mania to depression), and lack of coordination. Record review of Resident #1's quarterly MDS revealed a BIMS score of 9 which indicated being mildly cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, clean, comfortable, and homelike environment; for 1 of 6 residents (Resident #1) reviewed for environment. The facility failed to ensure Resident #1's floor was clean from a dried yellowish liquid substance which had the smell of urine. This failure could put residents at risk for unsanitary living conditions. Findings included: Record review of Resident #1's face sheet dated 7-18-2024, showed a [AGE] year-old male who admitted to the facility on [DATE]. Resident #1 had diagnoses of cerebral infarction (stroke), schizophrenia (a chronic mental disorder that affects how people think, feel, and behave by disrupting thought processes and perceptions), bipolar disorder (a serious mental illness that causes extreme mood swings, from mania to depression), and lack of coordination. Record review of Resident #1's quarterly MDS revealed a BIMS score of 9 which indicated being mildly cognitively impaired, was wheelchair bound, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide a safe, comfortable, and homelike environment for 2 (Resident #1 and Resident #2) of 6 residents reviewed for environment. The facility failed to provide the necessary housekeeping and maintenance services to ensure Resident's #1 and #2's door opened without resistance. This failure placed residents who resided in the facility at risk of for diminished quality of life. Findings included: Record Review of Resident #1's admission Record undated reflected; Resident #1 is a [AGE] year-old-male who was admitted to the facility on [DATE]. Resident #1's principal diagnosis of Paraplegia. Observation on 01/23/2024 at 11:47 a.m. revealed Resident #1's door rubbed the floor when open causing the door to require pressure to open. Interview on 01/23/2024 at 11:47 a.m. with Resident #1 reflected he stated the door was hard to open when he was in his wheelchair. He stated he was scarred on an occasion when there was a fire evaluation and he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to maintain the residents right to be free from verbal abuse for one of five residents (Resident #3) reviewed for Abuse. The facility failed to prevent Certified Nursing Aide A from verbally abusing (cursing) Resident #1. This deficient practice could place residents at risk for decreased quality of life, depression, and psychosocial harm. Review of Resident #3's admission Record reflected a [AGE] year-old male with an admission date of 10/19/2023 with the following diagnoses; A primary diagnosis of polyneuropathy, depression, cellulitis of right lower limb. Review of Resident #3's Care Plan dated 11/04/2023 reflected: Resident #3 has a behavior problem (demanding, verbally aggressive and abusive with staff, sneaking alcohol into the facility, and attention-seeking behavior, false accusations) r/t OPIOID DEPENDENCE, drug-seeking behavior; If reasonable, discuss Resident's behavior. Explain/reinforce why behavior was inappropriate and/or unacceptable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that in accordance with accepted professional standard and practices, medical records were complete, accurately documented and included a record of the resident's assessments for one (Resident #1) of five residents reviewed for clinical records accuracy. 1. The facility failed to document when Resident #1's PRN narcotic pain medication (Hydromorphone and Oxycodone) was administered on the MAR on numerous occasions from 10/19/23 through 11/15/23. The narcotic count sheet was being signed off on that the medication was being taken from the narcotic blister pack, but the MAR did not reflect it was given. 2. The facility nurses failed to assess and document Resident #1 for pain when he requested PRN pain medication of Hydromorphone and Oxycodone during 10/19/23 through 11/15/23 on his nursing MAR or in the nursing progress notes. The facility failure could place residents at risk of inaccurate pain assessments, inaccurate administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident has the right to be informed in advance, by the physician or other practitioner or other professional of the risks and benefits of proposed care, treatment and treatment alternatives for one (Resident #1) of five residents reviewed for consent of psychoactive medications. Resident #1 did not consent for the use of Cymbalta (antidepressant) when his Prozac was discontinued after admission to the facility without his knowledge or input. He unknowingly received Cymbalta and did not feel like it was helping with his depression. The failure could place residents prescribed antipsychotic medications at risk of receiving a medication without consent, which could cause duplicate therapy, sedation, side-effects and uncomfortable emotional changes. Findings included: Record review of Resident #1's Face Sheet, dated 11/16/23, reflected he was a [AGE] year old male admitted to the facility on [DATE]. His active diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-23 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for 3 of 6 residents (Resident #1, Resident #2, and Resident #3) observed for environment. The facility failed to: - fix the light fixture above the sink in Resident #1's room - fix the light fixture in the bathroom between Resident #1 and Resident #2's room. -fix the light fixture above the sink and the footboard in Resident #3's room. This failure could place residents at risk for injury and decreased quality of life. Findings included: Interview and observation on 08/23/2023 at 10:36 a.m., Resident #1 stated the light over the sink and in the bathroom does not work and he told staff last week. Observation in Resident #1's room revealed the light switch was in the on position, but the light was not working. Observation of the bathroom revealed the light did not turn on. Interview on 08/23/2023 at 11:46 a.m., Resident #1 stated he told the new maintenance man about the light and the maintenance man said he would fix it by Monday (08/21/2023).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a centralized staff work area, for 1 of 24 residents (Resident #13) reviewed for resident call system. The facility failed to ensure Resident #13 had a working call light in her room. This failure could place residents at risk of not being able to get assistance when needed. Findings included: Record review of Resident #13 face sheet dated 06/22/2023 was a [AGE] year-old female admitted the facility on 09/27/2021 with diagnosis that include schizophrenia (Known to affect the ability to think), epilepsy (seizure disorder), osteoarthritis (joint disease), and type 2 diabetes. Record review of Resident #13 care plan dated for the month of June 2023 reflected the resident requires one-person assist for dressing, toileting, personal hygiene, oral hygiene, and moving between surfaces. Also indicated in her care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$41,143 in federal fines across 2 penalties.

  • $27,724 — penalty dated 2025-08-09
  • $13,419 — penalty dated 2023-11-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
PALO PINTO COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2014
KORKMAS, ROSSIndividualCORPORATE OFFICERsince 08/06/2019
TDT BILAL OPCO 1 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2022
SCHINDELE, WILLIAMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2022
BILLY SCHINDELE 2020 IRRV TROrganizationADP OF THE SNFsince 03/01/2022
SHERRY SCHINDELE IRRV TROrganizationADP OF THE SNFsince 03/01/2022
TDT BILAL PROPCO 1 LLCOrganizationADP OF THE SNFsince 03/01/2022
TRIDENT LTC, INC.OrganizationADP OF THE SNFsince 03/01/2022
TRIDENT ONE LEASING LLCOrganizationADP OF THE SNFsince 03/01/2022
LEWIS, ADOLPHUSIndividualADP OF THE SNFsince 08/01/2021
MILLER, SHANEIndividualADP OF THE SNFsince 05/03/2023

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
+14.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 67%Medicare 18%Other / private 16%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$248per resident / day
operating cost
$7,526per month
≈ monthly operating cost
$288per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675906. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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