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Edgemere Estates

10880 Edgemere Blvd, El Paso, TX 79935 · For profit - Corporation · 138 certified beds · (915) 590-7800 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Behavioral-health or dementia-care citations — no harm found (F0744, F0758)2 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$49,292 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $49,292 in federal fines (most recent 2024-07-19)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3130 Lee Trevino Dr Ste 114a · (915) 300-0067 · Call to confirm hours
Pharmacy
3100 N Lee Trevino Dr Ste F · (915) 595-1177 · Call to confirm hours
Grocery
Food King0.7 mi
3333 N Yarbrough Dr · (915) 595-0123 · Call to confirm hours
Park
Montana Ave · (915) 591-9850 · Typically dawn to dusk
Place of worship
3168 Hector Dr · (915) 820-3352

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.1%15.8%15.4%typical
Long-stay residents who lose too much weight0.0%3.0%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.7%0.3%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.0%0.8%2.0%typical
Long-stay residents with depressive symptoms1.3%2.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%3.3%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened18.0%14.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication8.3%18.0%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers2.9%3.8%4.7%better
Long-stay residents with worsening bladder/bowel control4.4%13.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.5%9.6%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine94.9%88.0%79.4%better
Short-stay residents rehospitalized after admission32.6%25.7%22.6%worse
Short-stay residents with an outpatient ER visit20.1%12.3%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.0%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
0.30U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.0%CMS range 40.2–66.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 7.7–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.01
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.34
Total nurse hours/ resident / day
0.30
RN hoursweekends
52.6%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 138 beds and averages 76.9 residents a day — about 56% occupied, or roughly 61 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.54 on weekdays — 19% thinner on weekends. RN hours go from 0.39 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-04-30)
23
at the previous standard inspection (2024-03-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

67 citations, most serious first. The 14 most serious are shown; the remaining 53 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident environment remains as free of accident hazards as is possible for 2 (Resident #2 and #3) of 6 residents reviewed for vehicle safety. -Maintenance Director failed to ensure Resident #2 and #3 were secured in the vehicle on 06/17/2024, while transporting residents back to the facility from dialysis visit, which resulted in falls with injuries. The noncompliance was identified as PNC. The IJ began on 06/17/2024 and ended on 06/18/2024. The facility had corrected the noncompliance before the survey began. These failures could place residents at risk of accidents and potential harm. Findings include: Resident #2: Review of Resident #2's Face Sheet dated 07/10/2024, revealed a [AGE] year-old female, with an admission date of 08/26/2016. Resident #2's diagnoses included: weakness, functional quadriplegia (complete immobility due to severe disability or frailty from another medical condition without injury to the brain or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-04-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents in the facility were free from neglect for 1 (Resident #1) of 14 residents reviewed for neglect in that: Resident #1 was found unresponsive on [DATE] around 7:25 AM by CNA C who immediately notified RN A. RN A who was responsible for Resident #1 did not know the process and procedures that were to be followed when a full-code resident was found unresponsive, resulting in the resident not being provided CPR. An IJ was identified on [DATE] at 10:25 AM. The IJ template was provided to the facility on [DATE] at 10:25 AM. While the IJ was removed on [DATE] at 6:55 PM the facility remained out of compliance at a scope of isolated and a severity level of no actual harm with potential for more than minimal harm, because all staff had not been trained on Emergency Response Procedure and Calling a Code. These failures could place residents at risk for serious injury, hospitalization and/or death. Findings included: Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-04-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure personnel provided basic life support, including CPR, to a resident requiring such emergency care prior to the arrival of emergency medical personnel and subject to related physician orders and the resident's advance directives for 1 (Resident #1) of 14 residents reviewed for physician's orders for provision of basic life support in that: Resident #1 was found unresponsive on [DATE] around 7:25 AM by CNA C who immediately notified RN A. RN A went to the resident's room and checked him for signs of life but did not know how to respond when she did not find a pulse, and did not immediately start CPR or other life-sustaining measures, resulting in Resident #1's wishes to be resuscitated not being honored. An IJ was identified on [DATE] at 10:25 AM. The IJ template was provided to the facility on [DATE] at 10:25 AM. While the IJ was removed on [DATE] at 6:55 PM the facility remained out of compliance at a scope of isolated and a severity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the resident environment remained as free of accident hazards as is possible for1 (Resident #37) of 21 residents reviewed for an environment free of accident hazards as possible. The facility failed to ensure that the mechanical lift (Hoyer) sling used to transfer Resident #37 was in good working order, resulting in a sling strap tearing, and Resident #37 falling to the floor. This failure could result in residents fearing transfers using a mechanical lift, and serious injury, including fractures. Findings included: Record review of Resident #37 ' s face sheet dated 03/14/2024 revealed he was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #37 ' s quarterly MDS dated [DATE] revealed he had a BIMS score of 12 (moderate cognitive impairment). He was dependent on staff for toileting hygiene, showering/bathing, lower body dressing, and personal hygiene. He was dependent on staff for bed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from verbal and physical abuse for 1 (Residents #4) of 4 residents reviewed for abuse. The facility failed to ensure residents were free from physical abuse when Resident #2 wandered into another resident's room, punched Resident #4 on the arm, attempted to hit and started cursing when Resident #4 told Resident #2 that he was in the wrong room. This failure could place residents at risk for emotional distress, fear, decreased quality of life and further abuse. Findings included:Resident #4Record review of Resident #4's Closed Records reflected an admission Record admission Date 11/24/25. Resident was discharged [DATE]. Review of History and Physical dated 12/02/25 for Resident #4 revealed [AGE] year-old female with past medical history of CVA (a stroke, causing blood flow to part of the brain gets cut off, starving brain cells of oxygen and causing them to die), Diabetes Mellitus (a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-16 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a resident who displayed or was diagnosed with dementia received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being for one (1) of three (3) residents (Resident #2) reviewed for dementia care. -The facility failed to provide or address the customary routines, preferences, and choices to enhance Resident #2's well-being when he refused care, refused labs, and became physically and verbally aggressive from August 2025 - December 2025. -The facility failed to implement interventions related to behavioral issues related to dementia, when Resident #2 wandered into another resident's room, punched Resident #4 on the arm, attempted to strike and was cursing when Resident #4 told Resident #2 that he was in the wrong room. This failure could result in residents with dementia not receiving services focused on their dementia-related behaviors which placed him and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-16 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure each resident's drug regimen was free from unnecessary drugs, to include adequate monitoring for 1 (Resident #2) of 4 residents reviewed for unnecessary medications. The facility failed to ensure Resident #2 had behavior monitoring documentation on the Treatment Administration for his prescribed Valproic Acid (an antipsychotic medication), Hydroxyzine (an antianxiety/anticholinergic medication used to treat anxiety) and Trazodone HCL (used to treat insomnia). This failure could put residents at risk of harm from adverse reactions or harmful side effects. Findings included:Closed Record review of Resident #2's admission Record revealed Original admission Date 02/16/2023 and re-admission Date 02/10/25. -Review of Hospital paperwork from Geriatric Behavioral Unit dated 12/05/25 for Resident #2 revealed, admission date 12/05/25 and discharge date [DATE]. History & Physical dated 12/05/25 revealed [AGE] year-old male transferred to Geriatric…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-16 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure 4 of 11(LVN E, CNA L, CNA G, and Activities Director) employees whose in-service records were reviewed had not received the required minimum 1-hour annual in-service training for Dementia and Behavior Management. The facility failed to keep copies of documentation of the required annual Dementia and Behavior Management training for LVN E, CNA L, CNA G, and Activities Director before the change of ownership was completed on December 04, 2025. This failure placed residents at risk for unmet needs due to untrained staff. Findings included: During an interview and Record Review on 12/16/25 at 4:42 PM with HR Payroll Coordinator revealed they had a change of ownership on December 04, 2025, and she no longer had access to training records from the previous company to show Dementia/Behavior/Communication training was completed on an annual basis according to facility policies for the following employees. -LVN Charge Nurse E was hired on 05/18/25. Documentation revealed Dementia/Behavior/Communication training was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment was as free of accident hazards as possible for 4 of 22 residents (#36, #53, #68 and #70) reviewed for accidents. -The facility failed to properly dispose of a retractable lancet device (small, pen like tool that holds a lancet (a small needle) used to prick the skin for blood sampling) in sharps container in one room (resident# 36 and resident#53's room) -The facility failed to properly dispose of blood-stained alcohol prep pads in two rooms (resident#36,#53,#68 and #70 rooms) This deficient practice could place residents at risk of harm or injury and contribute to avoidable accidents. The findings included: Resident #36 Record review of Resident #36's face sheet dated 04/30/2025 revealed a [AGE] year-old female that was originally admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #36's History and Physical dated 04/02/25 revealed, Resident #36 was diagnosed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for kitchen sanitation and food storage. The facility failed to store frozen vegetables, frozen cookie dough and sausage patties, in a closed box and sealed bag inside the freezer to prevent food contamination and freezer burn. The facility failed to keep a 1-gallon bottle of Worcestershire's sauce free of dry drippings and residues on the bottle. The facility failed to keep the ice machine and its filters clean and free of dust and lint. The facility failed to keep the deep fryer free of food particles, grease accumulation, and burnt oil, and the stove wall next to the fryer was not free of oil splatter and food particles. These failures could place residents at risk of food borne illnesses. Findings included: In an Observation of freezer #2 and Interview on 04/28/25 at 08:10 AM with the Nutrition Supervisor there was a box of mixed vegetables, oriental blend to the left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public in 3 of 15 rooms from hallway 400. The facility failed to clean food and stains from the floor that looked like smeared fruit. The facility failed to clean the carpets of trash, debris, and food crumbs. The facility failed to clean an alcohol pad with dried blood from the floor. These failures placed residents and staff at risk of living, working, and visiting in an unsafe, unsanitary, and uncomfortable environment. The findings include: Resident# 5 Record review of Resident# 5's admission record dated 4/28/2025 revealed a [AGE] year-old female with an admission date of 01/07/2025. Record review of Resident# 5's history and physical dated 1/7/25 revealed she had diagnoses of pulmonary disease, heart failure, type 2 diabetes, unspecified dementia, and major depressive disorder. Record review of Resident# 5's MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were provided services with reasonable accommodation of needs and preferences for 2 of 22 residents (Resident #16 and #178). The facility failed to ensure resident call lights were within reach for 2 residents (Resident #16 and #178). This failure placed residents at risk of having their needs unmet when they are unable to contact staff. Findings included: Resident #16 Record review of Resident #16's face sheet dated 04/30/2025 revealed Resident #16 was originally admitted to facility on 02/10/2016 and readmitted on [DATE]. Record review of Resident #16's History and physical dated 05/08/24 revealed a [AGE] year-old female diagnosed with vascular dementia. Record review of Resident #16's Quarterly MDS dated [DATE] revealed Resident #16's BIMS score was 02 indicating severe cognitive impairment. Resident needed Extensive assistance with bed mobility, transfers and toileting (resident involved in activity; staff provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide pharmaceutical services that assured the accurate acquiring, receiving, dispensing, for 1 of 3 nurse carts checked for medication storage. The facility failed to ensure liquid medication stored in the medication cart in one hall (300 hall) did not have dried drippings on the sides of the bottles. This failure could affect residents that received medications at the facility by placing them at risk of not having prescribed medications and cross contamination. The findings include: In an observation on 04/29/2025 at 10:49 AM, dried drippings were revealed on a Lactulose Solution liquid bottle and a ProHeal Liquid Protein bottle in the medication cart for 300 halls. LVN E stated the bottles were to be clean and no dried drippings were to be on medications. She stated nurses and medication aides were responsible for maintaining the medication cart and everything it contained, clean and organized. In an observation on 04/29/2025 at 10:49 AM, dried drippings were revealed on a Lactulose Solution liquid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for 3 (Resident #7, Resident #10 and Resident #11 ) of 5 residents reviewed for wounds. The facility failed to provide wound care for Resident #7's arterial wound (arterial ulcers, are painful injuries in your skin caused by poor circulation) of the right second toe. The facility failed to provide wound care for Resident #10's pressure wound to the right second toe. The facility failed to provide wound care for Resident #11's dehiscence wound right forefoot. This failure could affect others by placing them at risk of potential medical complications related to wounds. Findings included: Resident #7 Record review of Resident #7's face sheet dated 02/06/25, revealed, admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #7's hospital history and physical dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 53 citations
  • Potential for harm · Ecited before2025-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident receives care to prevent pressure ulcers and does not develop pressure ulcers unless the individual's clinical condition demonstrates they were unavoidable and a resident with pressure ulcers receives necessary treatment and services to promote healing, prevent infection, and prevent new ulcers from developing for 1 (Resident #3) of 5 residents reviewed for pressure ulcers/wounds. The facility failed to provide wound care for Resident #3's pressure ulcer stage 3 to the left buttock on 02/01/25 and 02/02/25. This deficient practice could place residents at risk for worsening pressure injuries, pain, and a decline in health. Findings include: Resident #3 Record review of Resident #3's face sheet dated 02/05/25, revealed, admission on [DATE] to the facility. Resident #3 discharged on 02/04/25 Record review of Resident #3's hospital history of physical dated 03/22/24, revealed, a [AGE] year-old male diagnosed with Type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care within 48 hours of a resident's admission for 1 of 6 residents (Resident #3) reviewed for baseline care plan. Resident #3 did not have a baseline care plan developed within 48 hours of admission that addressed his services that were being provided. This failure could place newly admitted residents at risk of not receiving the care and services and continuity of care. Findings include: Record review of Resident #3's face sheet dated 02/05/25, revealed, admission on [DATE] to the facility. Record review of Resident #3's hospital history of physical dated 03/22/24, revealed, a [AGE] year-old male diagnosed with Type 2 Diabetes Mellitus and pressure ulcer. Record review of Resident #3's admission MDS dated [DATE], revealed, no impairment in cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-10 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement an effective discharge planning process for 1 (Resident #3) of 3 residents reviewed for discharges. The facility failed to ensure Resident #3 had a safe discharge when he left AMA to his home. This failure could place residents at risk of inappropriate transfers and diminished continuity of care. Findings included: Record review of Resident #3 ' s face sheet dated 02/05/25, revealed, admission on [DATE] to the facility. Record review of Resident #3 ' s hospital history of physical dated 03/22/24, revealed, a [AGE] year-old male diagnosed with Type 2 Diabetes Mellitus and pressure ulcer. Record review of Resident #3 ' s admission MDS dated [DATE], revealed no impairment in cognition with a BIMS score of 13 and the resident was able to recall and make daily decisions. Resident #3 was coded for risk of pressure ulcers and unhealed pressure ulcers. Resident #3 was coded for stage 3 pressure ulcer. Resident #3 was to have pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 resident (Residents #3) of 4 reviewed for medication administration. The facility failed to administer on 02/01/25, to Resident #3's medication of Ciprofloxacin HCL oral tablet 500 mg which to given two times a day for infection and was not given in the morning. The facility failed to administer on 02/01/25, to Resident #3's medication of Sulfamethoxazole-Trimethoprim oral tablet 800-160 mg by mouth two times a day for infection and was not given in the morning. The facility failed to administer on 02/01/25 and on 02/02/25, to Resident #3's medication of Spironolactone oral tablet 25 mg by mouth one time a day for prophylaxis for both days. This deficient practice could place the residents at risk of not receiving medications as ordered by the physician.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medical records, in accordance with accepted professional standards and practices, were maintained on each resident that were accurately documented for 1 of 3 residents (Resident #3) reviewed for medical records. The facility failed to ensure Resident #3's was having incontinence care was documented by the facility. This deficient practice could place residents at risk of not receiving needed services although services are stated they are being provided. Finding included: Record review of Resident #3's face sheet dated 02/05/25, revealed, admission on [DATE] to the facility. On 02/04/25, Resident #3 was discharged from the facility. Record review of Resident #3's hospital history of physical dated 03/22/24, revealed, a [AGE] year-old male diagnosed with Type 2 Diabetes Mellitus and pressure ulcer. Record review of Resident #3's admission MDS dated [DATE], revealed, no impairment in cognition with a BIMS score of 13 and the resident was able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan that included measurable objectives and time frames to meet a resident's medical and nursing needs and described the services to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 3 (Resident #3, Resident #8, and Resident #13) of 3 residents reviewed for care plans. The facility failed to develop a comprehensive person-centered care plan regarding oxygen therapy for Resident #3, #8, and #13. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services. Findings include: Resident #3: Record review of Resident #3's admission Record, dated 01/29/2025, reflected a [AGE] year-old female originally admitted on [DATE] and readmitted on [DATE]. Record review of Resident # 3's History and Physical dated 03/16/2023, revealed diagnoses to include dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observation, interview, and record review, the facility failed to ensure that the residents environment remains free of accidents hazards as possible and each resident receives adequate supervision to prevent accidents for 1 (Resident #1) of 2 residents reviewed for accidents and supervision. The facility failed to ensure CNA B secured the brakes on a mechanical lift when lowering Resident #1 to bed. This failure could place residents at risk for falls or injury. The findings included: Record review of Resident #1's face sheet dated 1/2/25 revealed a [AGE] year-old female who was re-admitted to the facility on [DATE] with diagnoses of vascular dementia (common type of dementia that happens when there's decreased blood flow to areas of your brain), muscle weakness, and hemiplegia (paralysis on one side of the body) and hemiparesis (one-sided muscle weakness) following cerebral infraction (is a type of stroke that occurs when a blood vessel in the brain is blocked, causing damage to brain tissue).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-20 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and time frames to meet a resident's medical and nursing needs and described the services to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 2 (Resident #4 and Resident #7) of 8 residents reviewed for care plans. The facility failed to develop a comprehensive person-centered care plan for Resident #4 who required mechanical lift transfer. The facility failed to develop a comprehensive person-centered care plan for Resident #7 who no longer required a Hoyer lift transfer and was a 2 person assist transfer. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and not having personalized plans developed to address their needs. Findings included: Record review of Resident #4's face sheet dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-20 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement written policies that prohibit and prevent abuse for 1 (Resident #7) of 8 residents reviewed for abuse. The facility failed to implement their abuse policy when they failed to immediately suspend CNA B after Resident #7's RP reported a physical restraint allegation. This failure could place residents at risk of potential continued mistreatment and abuse. Findings included: Record review of Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating policy dated April 2021 read in part Investigating Allegations: 6- any employee who has been accused of resident abuse is placed on leave with no resident contact until the investigation is complete. Record review of Resident #7's face sheet dated 9/18/24 revealed a [AGE] year-old female re-admitted to the facility on [DATE] with diagnoses of anxiety and dementia. Record review of Resident #7's quarterly MDS assessment dated [DATE] revealed a BIMS score of 00, indicating she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents environment remained as free of accidents and hazards as possible and each resident received adequate supervision to prevent accidents for 1 (Resident #4 ) of 8 residents reviewed for transfers. The facility failed to ensure Lead CNA placed breaks on the mechanical lift when lifting Resident #4 from her wheelchair and lowering to her bed. This failure could place residents at risk for falls or injuries. Findings included: Record review of Resident #4's face sheet dated 09/18/24 revealed an [AGE] year old female who was re-admitted to the facility on [DATE] with diagnoses of muscle weakness, dementia, and other abnormalities of gait and mobility. Record review of Resident #4's history and physical dated 08/21/24 revealed [AGE] year-old female coming back from local hospital after being treated for bradycardia (slow heart rate), hypotension (low blood pressure), and right/ankle fracture. Record review of Resident #4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 4 (Resident #5, #9, #10, and #11) of 6 residents observed for oxygen management. -Resident #5, Resident #9, Resident #10, and Resident #11 were on oxygen and did not have oxygen signs posted outside their bedrooms. These failures could place visitors, staff, and others at risk of not knowing oxygen was being used in the room and to not smoke. Findings included: Resident #5: Review of Resident #5's face sheet dated 07/19/2024, revealed a [AGE] year-old female who was admitted to the facility on [DATE], with diagnoses that included shortness of breath, chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breathe), and emphysema (lung condition that causes shortness of breath). Review of Resident #5's initial MDS assessment dated [DATE], revealed Resident #5 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations of needs for 1 (Resident #2) of 6 residents reviewed for call light button placement. -The facility failed to ensure that Resident #2's call light was within her reach. These failures could place residents at risk of not being able to have their needs met. Findings included: Review of Resident #2's Face Sheet dated 07/10/2024, revealed a [AGE] year-old female, with an admission date of 08/26/2016. Resident #2's diagnoses included: weakness, functional quadriplegia (complete immobility due to severe disability or frailty from another medical condition without injury to the brain or spinal cord), neuromuscular dysfunction of bladder (nerves and muscles don't work together very well causing lack of bladder control), depression (mood disorder that causes a persistent feeling of sadness and loss of interest), unsteadiness on feet, pain, and history of falling. Review of Resident #2's quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to develop and implement a baseline care plan for each resident that included instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care within 48 hours of the resident's admission for 1 of 5 residents (Resident #19) whose records were reviewed for baseline care plans. The facility failed to ensure Resident #1 had a baseline care plan developed and implemented within 48 hours upon admission on [DATE]. The facility failed to ensure Resident #1's baseline care plan addressed the resident as being a high fall risk. This failure could place the residents at risk for not receiving care and services required to meet their individual needs from the date and time they were admitted to the facility. Findings included: Record review of Resident #1's Face Sheet, dated 4/30/2024, revealed a [AGE] year-old female admitted to the facility on [DATE] with diagnoses including Alzheimer's disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents has a right to a dignified existence for 1 resident (Resident #2) out of 14 reviewed for rights to a dignified existence in that: Therapy Staff G told Resident #2 she should be working and not talking, and that tape would be put on her mouth if she continued to talk, leaving Resident #2 feeling embarrassed, and reluctant to talk to anyone while involved in therapy. This failure could result in residents feeling embarrassed, reluctant to talk and reluctant to engage in therapy, affecting their progress in achieving their goals for rehabilitation. Finding include: Closed record review of Resident #2's face sheet dated 03/27/2024 revealed that she was [AGE] years old, was admitted to the facility on [DATE] and discharged home on [DATE]. Closed record review of Resident #2's history and physical dated 02/22/2024 revealed she had a total left knee replacement on 02/15/2024 and had her gallbladder removed on 02/17/2024. Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-14 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public in four of four halls reviewed for condition of handrails. The facility failed to ensure that the handrails throughout the facility did not have the paint worn off them. This failure could put residents at risk of feeling a decreased sense of well-being, and at increased risk for splinters because of the poorly maintained condition of the handrails. Findings included: Handrails: Observation on 03/14/2024 at 2:30 PM of the handrails in the 100 and 200 halls revealed that the brown paint on all handrails was worn through and that the wood showed through the paint. Observation of the handrails at hall 300 on 3/13/2024 at 3:42 PM revealed that the brown paint on all handrails along the hallway was scraped and worn and wood showed through the paint. Observation of the handrails at hall 400 on 3/13/2024 at 3:46 PM revealed that the brown paint on all handrails along the hallway was scraped and worn and wood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0575 — pattern
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post in a form and manner accessible to residents, resident representatives contact information including telephone numbers for Long Term Care Ombudsman program for residents interviewed in a confidential group meeting. The facility failed to ensure the Ombudsman program information was posted in an area accessible for residents who required the use of wheelchair. This failure placed residents at risk of not being informed about the Ombudsman Program. Findings included: During a confidential group meeting on 3/12/24 at 9:30 am, residents who were wheelchair bound stated they did not know where to find the local Ombudsman information. During an observation and interview on 3/14/24 at 11:08 am, the Administrator stated the Ombudsman number was posted in the 100 hallway. The Administrator stated the Ombudsman number posting may have been too high for residents in wheelchairs to see. The Administrator stated he would move it down and stated the posting had been there for years and had not received complaints in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that residents had the right to examine the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction in effect with respect to the facility; and were posted in a place readily accessible to residents, and family members and legal representatives of residents for residents interviewed in a confidential group meeting. The facility failed to have the survey manual readily accessible for the residents to view the survey. This failure could place residents at risk of not being able to fully exercise their rights to be informed of the facility's survey history. Findings included: During a confidential group meeting on 3/12/24 at 9:30 am, residents stated they did not know where or how to access the survey results in the facility. During an observation on 03/13/24 at 9:00 am, survey results were in the lobby area. Survey results signs were posted in hallways near the nurse's station where it said it was in nurses' station and lobby area. A Code was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately notify and consult with the resident ' s physician when there was a significant change in a resident ' s physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications) for 1 of 21 (Resident #283) residents reviewed for change in condition. The facility failed to immediately inform NP/MD of Resident #283 change in condition addressing her behaviors towards wearing her Prevalon boots as orderd by the physician for healing of pressure ulcers. This failure placed Resident #283 at risk of serious decrease in health related to delayed treatment of healing her pressure ulcers. Findings included: Record Review of Resident #283 face sheet dated 03/14/2024 revealed she was an [AGE] year old and was initially admitted to the facility on [DATE]. Record Review of Resident #283 quarterly MDS dated [DATE] revealed she has been accounted for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the prompt resolution of all grievances to include ensuring that all written grievance decisions include the date the grievance was received, a summary statement of the resident's grievance, the steps taken to investigate the grievance, a summary of the pertinent findings or conclusions regarding the resident's concerns, a statement as to whether the grievance was confirmed, any corrective action or to be taken by the facility as a result of the grievance, and the date when the decision was issued for 2 of 6 (Resident #383 and Resident #61 ) reviewed for resident rights. The facility failed to initiate and complete a grievance for Resident #383's family who complained of Resident #61. The facility failed to initiate and complete a grievance for Resident #61 who did not want to move rooms and room change notice was not provided. These failures could place residents at risk for grievances not being addressed or resolved promptly. Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement their written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property for 1 of 6 (Resident #61) residents reviewed for abuse. The facility failed to implement their abuse policy on reporting to State Office Resident #61's allegation of the Administrator slapping hand when forced out of her room. This failure could place residents at risk of abuse, physical harm, mental anguish, and emotional distress. Findings include: Record review of Resident #61's face sheet dated 3/14/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Record review of Resident #61's history and physical dated 01/17/2024 revealed diagnoses of anxiety, dementia, and other recurrent depressive disorders. Record review of Resident #61's quarterly MDS assessment dated [DATE] revealed a BIMS score of 15, her cognitive was intact. Record review of Resident #61's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement their written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property for 1 of 6 (Resident #61) residents reviewed for abuse. The facility failed to ensure Resident #61's allegation of the Administrator slapping hand when forced out of her room was thoroughly investigated. This failure could place residents at risk of abuse, physical harm, mental anguish, and emotional distress. Findings include: Record review of Resident #61's face sheet dated 3/14/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Record review of Resident #61's history and physical dated 01/17/2024 revealed diagnoses of anxiety, dementia, and other recurrent depressive disorders. Record review of Resident #61's quarterly MDS assessment dated [DATE] revealed a BIMS score of 15, her cognitive was intact. Record review of Resident #61's care plan dated 1/16/24 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that assessments accurately reflected residents ' status for 1 (Resident # 30) of 21 residents reviewed for accuracy of assessment. The facility failed to ensure that Resident #30 ' s MDS reflected her refusal to use her C-PAP machine (machine that uses air pressure to help breathing). This failure put residents at risk of poor sleep, increased incidence of sleep apnea (sleep disorder where breathing stops and starts). Findings included: Record review of Resident #30 ' s face sheet dated 03/14/2023 revealed she was [AGE] years old and was initially admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #30 ' s History and Physical dated 02/21/2023 reveled she had diagnoses including COPD (Chronic Obstructive Pulmonary disease - a condition where airways are narrowed, and breathing is difficult); Chronic respiratory failure with hypoxia (a condition where airways are narrowed or damaged and there is reduced oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that resident with pressure ulcers received necessary treatment and services to promote healing, prevent infection and prevent new ulcers from developing for one (Resident #283) of five residents reviewed for treatment to address pressure ulcers. The facility failed to ensure that Resident #283 wore Prevalon boots while in bed as per physician ' s orders. This failure placed Resident #283 at risk of serious decrease in health related to delayed treatment of healing her pressure ulcers. Findings included: Record Review of Resident #283 face sheet dated 03/14/2024 revealed she was an [AGE] year-old and was initially admitted to the facility on [DATE]. Record Review of Resident #283 quarterly MDS dated [DATE] revealed she has been accounted for unstageable pressure ulcers. Record Review of Resident #283 ' s care plan dated 03/01/2024, revealed Resident #283 presents with an unstageable pressure wound of the right heel 2x2cm and ,.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a resident who needed respiratory care was provided such care consistent with the comprehensive person-centered care plan, the residents' goals and preferences for one (Resident #30) of four residents reviewed for provision of respiratory care. Resident #30 was not assisted in putting on her CPAP mask every night as per physician ' s orders. This failure could result in residents having increased difficulty sleeping, decreased sleep quality, and increased instances of sleep apnea (a sleep disorder where breathing stops and starts). Findings included: Record review of Resident #30 ' s face sheet dated 03/14/2023 revealed she was [AGE] years old and was initially admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #30 ' s History and Physical dated 02/21/2023 reveled she had diagnoses including COPD (Chronic Obstructive Pulmonary disease - a condition where airways are narrowed, and breathing is difficult);…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide pharmaceutical services that assured the accurate acquiring, receiving, dispensing, safe and secure storage of medications for 3 of 6 medications carts (Hall 200, 300 and 400) reviewed for medication storage and 4 (#283, #51, #29, & #30) of 14 residents reviewed for medication administration. -The facility failed to have physician ' s orders that documented prescribed amount of water for G-Tube flush before and after medication administration for Resident #283. -The facility failed to administer prescribed medications according to physician ' s orders for Resident #30. -The facility failed to administer Nebulizer Medications according to pharmacy policies and procedures for Resident #29. - The facility failed to administer prescribed medications according to manufacture specifications for Residents #40 and #51. - The facility failed to ensure Licensed Staff LVN O and LVN Q did not sign off on the Controlled Drugs-Count Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that irregularities identified by reviews of resident's drug regimens by a licensed pharmacist were reported to the attending physician, the facility's medical director, and director of nursing, and that these reports were acted upon for 1 (Resident #40) of 14 residents whose drug regimens were reviewed. The consulting pharmacist failed to act upon the dispensing pharmacist recommendations to administer prescribed medications according to manufacture specifications. This failure placed residents at risk of not receiving medications according to manufacturer specifications placing them at increased risk of adverse drug effects and decline in their health status. The findings included: Resident #40 Observation on 03/13/24 3:20 PM during Medication Pass Observation with Medication Aide P stated she was going to administer Spironolactone 25 mg give one tablet by mouth bid. Pharmacy Label documented: Take with food or milk. Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that residents who have not used psychotropic drugs are not given these drugs unless the medication is necessary to treat a specific condition as diagnosed and documented in the clinical record for 3 (Resident #65, Resident #24, and Resident #51) of 5 residents reviewed for unnecessary medications. Resident #65 was prescribed Seroquel/quetiapine (an antipsychotic) to treat depression. Resident #51 was prescribed Olanzapine (an antipsychotic) to treat major depression. Resident #24 was prescribed Seroquel/quetiapine (an antipsychotic) to treat restlessness and agitation. This failure put residents at unnecessary risk of side effects from psychotropic medications. Findings included: Resident #65 Record review of Resident #65 ' s face sheet dated 03/14/2024 revealed she was [AGE] years old, was initially admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #65 ' s History and Physical dated 05/24/2023 revealed she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for kitchen sanitation and food storage. -The facility failed to keep 2 bottles of Dessert Sauce stored on a metal rack in the dry storage room free of dried drippings around the lids. -The facility failed to keep a plastic bottle of Baking Soda free of white residual around sides of bottle. -The facility failed to keep a gallon of Vanilla, a gallon of Soy Sauce, a gallon of Worcestershire Sauce, and a gallon of Imitation Maple Syrup Sauce stored on metal storage rack in the dry storage room free of grease build up, white powder residual, and dried dripping on sides of containers. -The facility failed to discard perishable foods stored, in the dry storage area. Potatoes were wrinkled, soft to touch, mushy, and sprouting. -The facility failed to store an opened box of Corn Starch in a sealed container. -The facility failed to store foods in the refrigerator in sealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the observations, interviews, and record review the facility failed to dispose of garbage and refuse properly for 2 (Dumpsters #1, & #2) of 2 dumpsters reviewed for food safety requirements. -The facility failed to keep one of two plastic lids covered on Front Load Dumpster, making trash placed in dumpster visible. - The facility failed to keep the side metal door cover close on Side Load Dumpster, making trash placed in dumpster visible. This failure could place residents at risk of unsanitary conditions and risk for exposure to germs and diseases carried by insects and rodents. Findings included: Observation on 03/14/24 at 5:39 PM revealed Front Load Dumpster #1, half uncovered; there were cardboard boxes and plastic bags full of waste in dumpster; Side load dumpster was partially opened. Interview on 03/14/24 at 5:40 with the Maintenance Director revealed front door dumpster was used by the nursing department and side load dumpster was used by dietary staff. He stated that dumpsters should always be kept covered to prevent insects and rodents from getting into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 1 of 6 (Resident #61) of 6 reviewed for allegations of abuse. The facility failed to ensure the Administrator followed internal abuse policy, report allegations of abuse to State Office, and conduct thorough abuse allegation investigation. These failures could place all residents at risk of continued abuse by not immediately following the facility policy of abuse, neglect, exploitation, or misappropriation - reporting and investigating. Findings included: Record review of Resident #61's face sheet dated 3/14/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Record review of Resident #61's history and physical dated 01/17/2024 revealed diagnoses of anxiety, dementia, and other recurrent depressive disorders. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 3 (Resident #24, Resident #30, and Resident #61) of 21 residents reviewed for accuracy and completeness of clinical records. The facility failed to completely and accurately discontinue order provided to Resident #24 for puree diet. The facility failed to accurately document Resident #61 ' s allegation of a slap on the hand from the Administrator on her medical records. The facility failed to accurately document Resident #30 ' s use of her physician-ordered CPAP machine. These failures put residents at risk of not containing the proper nutrition's needed for a hospice patient, at risk of staff being unaware of resident ' s pattern of refusal of CPAP treatments, and at risk of staff being unaware of resident ' s allegations of abuse. Findings included: Resident #24 Record review of Resident #24 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to maintain a quality assessment and assurance committee consisting at a minimum the required committee members for 13 of 14 meetings reviewed for QAPI. The facility did not ensure the MD, or a representative and Infection Preventionist attended QAPI meetings. This failure could place residents at risk for quality deficiencies being unidentified, no appropriate plans of action developed and implemented, and no appropriate guidance developed. Findings included: Interview on 03/14/24 at 10:23 AM, the DON revealed the facility held monthly QAPI meetings. The DON stated all department heads, and the Medical Director attended the QAPI meetings. The DON stated the Medical Director had only attended one QAPI meeting in 2023 and none in 2024. Record review on 03/14/24 10:28 AM with the DON of QAPI Signature Sheets for 2023 revealed the following: 02/16/23 Medical Director and/or designee did not attend QAPI meeting. 03/15/23 Medical Director and/or designee did not attend QAPI meeting; Infection Preventionist did not attend QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain an infection prevention and control program, designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections, for three of three hallways and 1 resident (Resident #283) of 14 residents observed for infection control practices during enteral feeding. -The facility failed to store contaminated resident equipment in the designated storage area. -The facility failed to store reusable water containers off the floor in the Therapy Room. -The facility failed to store supply boxes off the floor in storage rooms. -The facility failed to prevent cross contamination was not storing clean and dirty equipment on separate racks. Findings included: Linen Rack; Linen Hampers: Observation on 03/11/24 at 9:29 AM, revealed clean linen cart cover had a hole on the right side approximately the size of a nickel. Observation on 03/11/24 at 9:30 AM, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for one (Resident #37) of 21 residents reviewed for safe operating condition of patient care equipment and for 1 of 1 kitchen reviewed for safe operating equipment. -The facility failed to ensure that the mechanical lift (Hoyer) sling used to transfer Resident #37 was in good working order, resulting in a sling strap tearing, and Resident #37 falling to the floor. -The facility failed to keep the ice machine in safe operating condition. This failure could result in residents fearing transfers using a mechanical lift, and serious injury, including fractures. This failure could place residents at risk of foodborne illnesses. Findings included: Record review of Resident #37 ' s face sheet dated 03/14/2024 revealed he was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #37 ' s quarterly MDS dated [DATE] revealed he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident with urinary incontinence, based on the resident ' s comprehensive assessment, the facility must ensure that the resident receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 5 (Resident #32) residents reviewed for urinary catheter. The facility failed to ensure Resident #32 ' s subpubic catheter was properly secured. This failure placed residents at risk of possible pain and trauma due to the catheter not being properly secured on the leg. Findings included: Record review of Resident #32 ' s history and physical dated 11/23/2023 revealed diagnoses of UTI (urinary tract infection), dementia, suprapubic catheter. Record review of Resident #32 ' s quarterly MDS assessment dated [DATE] revealed he had a BIMS of 3 (cognitively severely impaired) and had a dwelling catheter. Record review of Resident #32 ' s care plan dated 12/05/2023 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the right to receive written notice of a room change before the change was made for 1 of 6 (Resident #61) residents reviewed for right to receive written notification. The facility failed to provide Resident #61 a written notice of a room change before the resident was moved. This failure could place all residents at risk of being displaced without notice and/or reason and decrease of quality of life being in a new environment. Findings included: Record review of Resident #61's face sheet dated 3/14/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Record review of Resident #61's history and physical dated 01/17/2024 revealed diagnoses of anxiety, dementia, and other recurrent depressive disorders. Record review of Resident #61's quarterly MDS assessment dated [DATE] revealed a BIMS score of 15, her cognitive was intact. Record review of Resident #61's care plan dated 01/16/24 revealed Resident #61 had history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 of 6 (Resident #3) residents reviewed for wheelchair maintenance. The facility failed to ensure Resident #3 right brake on his wheelchair was locking properly. This failure could place residents dependent on wheelchair at risk for falls and/or injury. Evidence includes: Record review of Resident #3's face sheet revealed a [AGE] year-old male who was readmitted on [DATE] with diagnoses of history of falling and dementia. Record review of Resident #3's MDS admission assessment dated [DATE] revealed a BIMS score of 14, he was cognitive intact. Record review of Maintenance log for August 2023 revealed no written report on Resident #3 wheelchair. Observation and interview on 08/30/23 at 2:45 pm, Resident #3 was in bed, he was alert and oriented to person, place, time, and event. Resident #3's wheelchair was at bedside and right brake handle was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents (Resident #3) reviewed for care plans in that: The facility failed to implement a comprehensive person-centered care plan for Resident #3 addressing her lack of trunk support. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings included: Record review of Resident #3's face sheet dated 8/8/23 revealed an [AGE] year-old female admitted to the facility on [DATE] with diagnoses of Alzheimer's disease and dementia. Record review of Resident #3's quarterly MDS dated [DATE] revealed a BIMS score of 1, she was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #2) of 5 residents reviewed for accuracy and completeness of records. The facility failed to completely and accurately document an incident report and neurological checks provided to Resident #2 post unwitnessed fall. This was determined to be past non-compliance at isolated potential for more than minimal harm due to the facility having implemented actions that corrected the non-compliance prior to the beginning of the inspection. This deficient practice could put residents at risk of not receiving needed services although services are documented as having been provided. Findings include: Record review of Resident #2's face sheet dated 8/8/23 revealed a [AGE] year-old female admitted on [DATE] with diagnoses of falls and disorientation. Record review of Resident #2's progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · E2023-02-10 · tag F0808 — failed to follow doctor-ordered diets — pattern
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to provide a therapeutic diet as prescribed by the attending physician for 1 of 7 residents(Resident #22 ) reviewed for therapeutic diets. The facility failed to ensure Resident #22 received mechanical soft and nectar thick diet and not receiving regular and thin liquids. This failure could affect residents who receive mechanical soft and nectar diets of aspiration and choking. Findings include: Record review dated 02/09/2023 at 1:05 p.m., of facility Face Sheet for a [AGE] year-old female Resident #22 who was admitted [DATE] and readmitted on [DATE]. Resident #22 is diagnosed with dysphagia (difficult or discomfort in swallowing). Observation on 02/07/2023 at 1:20 p.m , (Resident #22 family member called surveyor into Resident #22's room) Resident #22 was in her room laying in her bed elevated; turning red as she was trying to cough. Resident #22's eyes were closed. Residents' family member got up and began to pat her hard with her left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observations, interviews, and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for kitchen sanitation. 1. Food products in dry storage and in refrigerator were not correctly labeled, wrapped, or were expired. This failure could affect residents by placing them at risk of food borne illness. Findings include: Observation on 02/07/2023 at 8:10 a.m., in the dry storage was a 106 oz dented can of mixed fruits on the rollout shelve. - Dry storage area, a 16 oz clear bag enriched macaroni was sitting on the mid shelve inside a zip lock bag undated and opened. - In the back of the house kitchen prep area, the middle refrigerator inside on the top shelve was a 5.6 qt 6-inch-deep clear plastic container with salsa mid-way with a clear plastic wrap with its ends floating outwards and not gripping the container securing a closed hold. - In the back of the house kitchen prep area, in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents the right to formulate an advance directive for 2 (Resident #39 and Resident #69) of twenty-four residents reviewed for formulation of advance directives. Residents #39 and #69's medical records did not accurately reflect their Texas Out of Hospital Do Not Resuscitate (TXOOHDNR) orders. This failure could put residents at risk of not having their TXOOHDNR honored, resulting in receiving medical treatment they did not desire. Findings include: Resident #39 Record review of Resident #39's face sheet dated [DATE] documented she was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #39's History and Physical dated [DATE] documented she was assessed for diagnoses including high blood pressure, hyperlipidemia (abnormally high concentration of fats in the blood) diabetes with complications, chronic kidney disease stage five, and functional quadriplegia (complete inability to move). Review of Resident #39's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for one (Resident #72) of 8 residents reviewed for baseline care plans. Resident #72 physician's progress note dated 01/16/2023 indicated that she was being admitted to the facility for pain control, but her baseline care plan did not address pain management. This failure could put residents at risk of not receiving pain management. Findings include: Record review of Resident #72's face sheet dated 02/08/2023 documented that she was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #72's physician's progress note dated 01/16/2023 documented that the resident had an acute compression fracture at T12 [a broken vertebrae]. She had mostly severe pain, 9-10 on pain scale, constant with slight variation .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for a resident, consistent with the resident rights set forth that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 (Resident #44) of 8 residents reviewed for comprehensive care plans in that: -Resident #44's comprehensive care plan did not include ADL bathing needs for resident This deficient practice could affect residents by placing them at risk of not receiving care and services to meet their needs. Findings included: Review of Resident #44's Face Sheet dated 02/20/2023 documented an [AGE] year-old female with an initial admission date of 11/04/2022 and a re-admission date of 11/28/2022. Review of a History and Physical dated 11/04/2022 documented a history of right shoulder dislocation and anemia. Review of an admission MDS assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observations, interviews, and record reviews the facility failed to ensure that the residents environment remains free of accidents hazards as is possible and each resident receives adequate supervision to prevent accidents for 1 (Resident #22) of 24 residents reviewed for accidents. 1. The facility failed to make sure the Diet Slips were being updated. Resident #22 was eating lunch that was regular texture rather than mechanical soft and began to have a choking episode. This failure could place residents at risk of aspiration and choking. Findings include: Record review of the Face Sheet indicated Resident #22 was a [AGE] year-old female who was admitted [DATE] and readmitted on [DATE]. Resident #22 is diagnosed with dysphagia (difficult or discomfort in swallowing). Record review of the Quarterly MDS (Minimum Data Set) dated 01/18/2023 for Resident #22 documented eating: self-performance 1. Supervision - oversight, encouragement or cueing. Eating: support provided 2. One-person physical assist,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 residents (Resident #14 and Resident #57) of 7 reviewed for medication administration and 1 of 1 medication room. -LVN H failed to administer insulin with meal per physician order for Resident #14. -LVN I administered Resident #57 medication through feeding tube without checking for residuals first. -Medication room had expired medications This deficient practice could cause a decline in health of residents due to incorrect medication administration or administration of expired medications. Findings included: Resident #14 Review of Resident #14's Face Sheet dated 02/10/2023 documented a [AGE] year-old female with an admission date of 12/07/18. Review of a History and Physical dated 06/29/2022 documented Resident #14 had a history of Type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store all drugs and biologicals in locked compartments and permit only authorized personnel to have access to the keys for 1 (100 Hall) of 4 medication carts reviewed for medication storage in that: -100 Hall Medication Cart was left unlocked with OTC medications inside. This deficient practice could place residents at risk of decline in health if medication was to be taken from opened medication cart. Findings included: Observations in the 100 Hall on 02/07/23 at 08:25 AM revealed that Medication Cart keys were found on top of the medication cart, where it was found to be open and unattended. The medication cart was located in the 100 hall where there were no residents at the time. Observation and interview with DON on 02/08/23 at 11:45 AM, revealed there were OTC medications in the 100 hall medication cart that had been left opened the day before. The DON stated since there were no residents in the 100 Hall at the time, the nurses had left the medication cart in the hallway. She said the nurses knew to close…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was prepared in a form designed to meet individual needs for 1 of * resident reviewed for provision of food in a form designed to meet individual needs. The facility failed to ensure Resident #22 lunch meal was mechanical soft and nectar diet as ordered by the physician. This failure could place residents who received mechanical soft and nectar diets at-risk of choking and aspiration. Findings include: Record review of facility Face Sheet indicated Resident #22 was a [AGE] year-old female who was admitted [DATE] and readmitted on [DATE]. Resident #22 was diagnosed with dysphagia (difficult or discomfort in swallowing). Observation on 02/07/2023 at 1:20 p.m , (Resident #22 family member called surveyor into Resident #22's room) Resident #22 was in her room laying in her bed elevated; turning red as she was trying to cough. Resident #22's eyes were closed. Residents' family member got up and began to pat her hard with her left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain medical records on each resident that were accurately documented for one (Resident #72) of 24 residents reviewed for accuracy of resident's medical records. A physician's order that the resident be observed on all rounds on every shift was entered into Resident #72's record incorrectly and documented that she was to be observed on all rounds every even- numbered day for Resident #72. This failure could put residents at risk of having undetected changes in their conditions resulting in delayed response to resident's medical care needs. Findings include: Record Review of Resident #72's face sheet dated 02/08/2023 documented that she was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #72's physician's progress note dated 01/16/2023 documented that the resident was diagnosed with an acute compression fracture at T12 [a broken vertebrae]. Record review of Resident #72's electronic diagnosis listing accessed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that the facility's Binding Arbitration Agreement was explained to the resident and his or her representative in a form and manner that he or she understands, including in a language the resident and his or her representative understands; that the resident or his or her representative acknowledges that he or she understands the agreement; that the agreement explicitly granted the resident or his or her representative the right to rescind the agreement within 30 calendar days of signing it; or that the agreement explicitly stated that neither the resident nor his or her representative were required to sign an agreement for binding arbitration as a condition of admission to the facility for two (Residents #186 and #35) of three residents reviewed for facility compliance with requirements for binding arbitration agreements. The facility failed to adequately explain the intent of the binding arbitration agreement to Resident #186's representative.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0848 — isolated
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that the facility's Binding Arbitration Agreement provided for the selection of a neutral arbitrator agreed upon by both parties; or that the agreement provided for the selection of a venue that is convenient to both parties for two (Residents #186 and #35) of three residents reviewed for facility compliance with requirements for binding arbitration agreements. The facility failed to ensure that it's Arbitration Agreement provided for the selection of a neutral arbitrator agreed upon by both parties for Residents #186 and #35. The facility failed to ensure that it's Arbitration Agreement provided for the selection of a venue that was convenient to both parties for Residents #186 and #35 . These failures put residents and their representatives at risk of being uninformed about their rights regarding binding arbitration and less able to defend their rights related to disputes, controversy or claims arising out of or related to the services to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-03-14 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure nurse staffing data was posted and readily accessible to residents and visitors for 1 of 4 days reviewed and the census was wrongly documented. The facility failed to post the required staffing information for 3/11/24. The facility failed to accurately document the census for 60 days of 73 days reviewed in January 2024, February 2024, and March 1st through the 13th. This failure could place residents, their families, and facilities, and visitors at risk of not having access to correct information regarding staffing data and facility census. Findings included: During an observation on 3/11/24 at 9:17 am, the public access area nursing station had a daily sheet posting information which included facility name, census, total hours for RNs,. LVNs, CNAs, MAs, and shift times that was dated 3/10/24. During an observation on 3/11/24 at 12:01 pm, the public access area nursing station had a daily sheet posting information which included facility name, census, total hours for RNs,. LVNs, CNAs, MAs, and shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-08-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure nurse staffing data was posted and readily accessible to residents and visitors for one of thirty days reviewed for nurse staffing information. The facility failed to post the required staffing information for August 8, 2023. This failure could place residents, their families, and facility visitors at risk of not having access to information regarding staffing data and facility census. Findings include: During observation on 8/8/23 at 8:30 am, the public access area wall located in the center of four facility residential wings revealed daily staffing sheet posting information was dated 8/7/23. The current date and information on staff scheduled and total hours worked were not posted. During interview on 8/8/23 at 10:37 am, LVN A stated an unidentified CNA was responsible of updating the staffing sheet posting every morning at beginning of shift and DON oversees. LVN A stated the staffing sheet posting was for residents and visitors to have access to facility's census and staff ratios. LVN A stated by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$49,292 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $16,801 — penalty dated 2024-07-19
  • $16,039 — penalty dated 2024-03-14
  • $16,452 — penalty dated 2024-03-14
  • Medicare payment denial — starting 2024-04-12 for 63 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
EL PASO COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2020
CINTRON, ROBERTIndividualCORPORATE OFFICERsince 07/13/2016
EL PASO CONTINUING CARE CENTER LTD. CO.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/26/2025
AMAKIRI, ONYEMAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
ESTRADA, ARACELYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/03/2025
HICKS, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/05/2024

CMS files one row per role, so the 10 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-7.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 71%Medicare 3%Other / private 26%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$256per resident / day
operating cost
$7,780per month
≈ monthly operating cost
$239per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675831. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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