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Paradigm at Woodwind Lakes

7215 Windfern Rd, Houston, TX 77040 · For profit - Limited Liability company · 180 certified beds · (713) 466-8933 Medicare & Medicaid certified

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Special Focus Facility (federal watch list)Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Aug 20251 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$89,541 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $89,541 in federal fines (most recent 2026-01-09)
  • nursing-staff turnover (58%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Urgent care / clinic
14825 Northwest Fwy, Ste 800
Pharmacy
7710 Gessner Rd · (713) 849-1100 · Call to confirm hours
Grocery
7402 Fairbanks N Houston Rd · (713) 937-6713 · Call to confirm hours
Park
9600 W Little York Rd · (281) 353-4196 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.3%15.8%15.4%better
Long-stay residents who lose too much weight3.4%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.8%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%2.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%3.3%3.3%better
Long-stay residents whose ability to walk worsened3.5%14.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.0%18.0%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%98.0%95.3%typical
Long-stay residents with pressure ulcers6.1%3.8%4.7%worse
Long-stay residents with worsening bladder/bowel control10.9%13.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table17.3%9.6%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.2%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.9%88.0%79.4%better
Short-stay residents rehospitalized after admission23.7%25.7%22.6%typical
Short-stay residents with an outpatient ER visit8.1%12.3%12.0%better
Long-stay hospitalizations per 1,000 resident days2.692.171.67worse
Long-stay outpatient ER visits per 1,000 resident days1.452.061.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.3%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
0.30U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.3%CMS range 24.6–58.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.1–16.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
0.65
LPN hours/ resident / day
1.98
Aide hours/ resident / day
3.21
Total nurse hours/ resident / day
0.45
RN hoursweekends
58.3%
Total nursing turnover
58.8%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 138.1 residents a day — about 77% occupied, or roughly 42 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.21 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 3.37 on weekdays — 16% thinner on weekends. RN hours go from 0.63 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-06-05)
7
at the previous standard inspection (2026-01-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 16 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · K2026-04-28 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had the right to formulate an advance directive for 4 of 8 Residents (CR#1, Resident #1, Resident #2, Resident #3) reviewed for Advance Directives. - The facility failed to ensure there was a system in place to ensure all residents wishes for advanced directives were implemented and discrepancies regarding DNR wishes were addressed immediately upon admission.- The facility failed to clarify discrepancies in CR #1's wishes of DNR when she admitted on [DATE]. On [DATE] CR #1 was found unresponsive and received CPR from 06:26 AM to 07:04 AM in the facility and until 07:28 AM in the hospital until the POA notified the staff of the DNR wishes and rescue efforts were stopped. CR #1 expired at 07:28 AM. - The facility failed to clarify discrepancies in Resident #1's advances directive upon admission on [DATE] when wishes of DNR were communicated prior to admission. She was a full code from [DATE] to [DATE] and [DATE] to [DATE]. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident environment remained as free of accident hazards as possible and that each resident received adequate supervision and assistance devices to prevent accidents for 2 out of 2 residents (Resident #1 and CR #2) reviewed for adequate supervision. Facility failed to perform timely intervention after multiple reports of closet door malfunctioning. The closet door fell on Resident #1 on 07/22/23 resulting to hospitalization. The noncompliance was identified as Past Non Compliant. The IJ began on 7/22/23 and ended on 7/25/23. The facility corrected the non compliance by removing the doors prior to surveyor entrance. This deficiency exposed residents living in the facility to safety hazard. Findings included: Record review of Resident #1's face sheet revealed Resident #1 was a [AGE] year-old female. She was admitted to the facility on [DATE], her initial admission was 09/28/2017. She was diagnosed with osteoporosis (a bone disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each resident received adequate supervision to prevent accidents for 1 of 5 residents (Resident #3) reviewed for quality of care.LVN A and CNA B failed to prevent Resident #3 from an unwitnessed fall while being unsupervised in the memory care unit's dining room. Resident #3 sustained a hematoma to the right side of the forehead, which resulted in hospital treatment.This failure could place residents at risk for harm, pain, and injury. Findings Include:Record Review of Resident #3's face sheet dated 03/21/2026, reflected the resident was a [AGE] year-old female admitted to the facility on [DATE]. Resident #3's diagnoses included Dementia with psychotic disturbance (visual and auditory hallucinations or delusions related to Dementia); difficulty walking not elsewhere classified (general gait impairment or mobility issues); other lack of coordination (non-specific motor control issues or general clumsiness); altered mental status (significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 10 residents (Resident #2) reviewed for quality of care.The facility failed to ensure proper care and monitoring of an indwelling urinary catheter, which resulted in Resident #2's penis slit increasing from 0.3 cm in length by 0.1 cm in width to 1.5 cm in length by 0.5 cm in width, and the color of the slit area was beefy red and slightly bleeding.2. The facility failed to ensure proper care and monitoring of Resident #2's indwelling urinary catheter, which resulted in urine draining onto the resident's incontinent brief.These failures could have placed residents at risk for pain, infection, injury, and hospitalization.Record review of Resident #2's face sheet dated 03/26/26 reflected a [AGE] year-old male originally admitted on [DATE] and re-admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 2 of 8 residents (Resident #60 and Resident #134) reviewed.The facility failed to ensure adequate supervision to prevent accidents for Resident #60 and Resident #134 when they were smoking outside without staff supervision.This failure placed the residents at risk for burns, injury, and fire hazards.Findings included:Record review of Resident #60's undated face sheet revealed he is a [AGE] year-old male who admitted on [DATE] and readmitted on [DATE]. His diagnoses were lack of coordination, muscle weakness, falls, difficulty in walking, schizoaffective disorder (hallucinations and delusions), dementia, and transient ischemic attack (a temporary blockage of blood flow to the brain).Record review of Resident #60's MDS annual assessment dated [DATE] revealed a BIMS score of 10 out of 15 which indicated moderate cognitive impairment and the resident may need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 10 residents (Resident #12) reviewed for incontinent care. 1. CNA AA failed to ensure Resident #12's indwelling Foley catheter tubing was below the bladder while assisting LVN CC during pressure ulcer treatment on 01/7/26. 2.The facility failed to ensure Resident #12's indwelling catheter was secured on 1/7/26. Resident #12 had a slit on his penis measuring 0.3 cm length by 0.1 cm width that was identified by the Surveyor on 1/7/26. These failures could place residents at risk for pain, infection, injury, and hospitalization.Findings included: Record review of Resident #12's face sheet dated 1/7/26 reflected a [AGE] year-old male originally admitted on [DATE] and was re-admitted on [DATE] with medical diagnoses of Pneumonia (is a lung infection that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that drugs and biologicals were stored in locked compartments under proper temperature controls, limited access, for 1 of 2 (Hall A) medications storage rooms reviewed for proper medication storage.-Medication storage room on Hall A had 4 bags of 50ml normal saline mixed with the antibiotic medication daptomycin 500mg sitting out on the countertop. The label on the outside of the bag read to refrigerate upon arrival. This failure could place residents at risk for infection, IV contamination, and treatment of the medication not being effective. Record review of Resident #71 face sheet revealed a [AGE] year-old male admitted to the facility on [DATE] and again on 05/12/26. Resident #71's diagnoses included sepsis (life threatening response to an infection in the body), metabolic encephalopathy (when the brain is not function properly due to a chemical imbalance or organ failure {one or more of the body's vital organs can no longer do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that food was prepared, distributed, and served food in accordance with professional standards for food service safety in one of one kitchen in that. _The facility failed to ensure that equipment was cleaned.The facility failed to ensure that plates, bowls, and cups with dried food particles, and glasses with water spots and stains were not stored with clean plates, bowls and glasses._The facility failed to ensure that menu items on the steam table were maintained at 135 degrees F and above.-The facility failed to ensure that chicken salad was on ice and served for lunch at the correct holding temperature of 41 degrees F and below.-The facility failed to ensure that pans with food particles on them were not stored with clean pans.- The facility failed to ensure that foods in the freezer were labeled and dated. - The facility failed to ensure that the dry storage room had no expired food items. These failures placed all residents who ate food prepared by the kitchen at risk of foodborne disease and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infection for 2 of 6 residents (Resident #7 and Resident #4) and 2 of 2 staffs (CNA T, CNA B ) reviewed for infection control.-The facility failed to ensure CNA B donned PPE including gloves and gown before preforming incontinent care to Resident #7 with EBP sign posted on the entrance door on 6/3/2026. -The facility failed to ensure CNA T donned PPE including gloves and gown before performing incontinent care to Resident #4 with EBP sign posted on the entrance door on 6/3/2026. These failures could place residents at risk for spread of infection and cross contamination to residents causing resident illness and/or distress. Record review of Resident #7s face sheet dated 06/03/2026 revealed he was a [AGE] year-old female who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents have a right to a dignified existence and treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 2 (Resident #4 and Resident #7) of 8 residents reviewed for dignity.- C NA B did not knock on the residents' door prior to entering and did not provide Resident #7 privacy during incontinent care with Resident #116 (roommate) in the room on 06/03/2026.- C NA T did not knock on the residents' door prior to entering and did not provide Resident #4 privacy during incontinent care with Resident #25 (roommate) in the room on 06/03/2026.These deficient practices could lead to psychosocial harm due to feelings of low self-esteem and/or embarrassment regardless of resident cognition. Findings:Record review of Resident #7s face sheet dated 06/03/2026 revealed she was a [AGE] year-old female who was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 (Resident #77) of 5 residents reviewed for comprehensive care plans. Resident #77's comprehensive care plan did not include all care areas triggered on the resident assessment. This failure could place all residents in the facility at risk of not receiving proper care to develop and improve their mental, physical and psychosocial well-being.Record review of Resident #77's admission face sheet revealed Resident # 77 was a [AGE] year-old male who was admitted on [DATE]. Resident #77's diagnoses included acute respiratory failure ( a condition that makes it difficult for the lungs to breathe in oxygen and breathe out carbon dioxide), hypertension (high blood pressure), hyperlipidemia (high level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for one resident (Resident #99), of four residents reviewed for ADLs.The facility failed to provide nail care to Resident #99.This deficient practice could place residents at risk of skin breakdown and reduced feelings of self-worth.Findings include:Record review of Resident #99's face sheet dated 06/03/26 revealed he was initially admitted to the facility on [DATE] and readmitted on [DATE] from the hospital. Resident #99 had diagnoses which included heart failure (heart not pumping blood efficiently to meet body's needs for oxygen), diabetes mellitus (high blood sugar), and hypertension (high blood pressure).Record review of Resident #99's quarterly MDS assessment dated [DATE] revealed a BIMS score of 14, indicating intact cognition. Further review of the MDS revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 2 of 6 residents (Resident #7 and Resident #4) reviewed for incontinent care. -The facility failed to ensure CNA B cleaned Resident #7's buttocks before putting on a clean brief during incontinent care on 6/3/26. -The facility failed to ensure CNA T cleaned Resident #4 's buttocks before putting on a clean brief during incontinent care on 6/3/26. This failure could place residents at risk for pain, infection, injury, and hospitalization. Finding included Record review of Resident #7's face sheet dated 06/03/2026 revealed she was a [AGE] year-old female who was admitted to the facility on [DATE]. Her medical diagnoses included reduced mobility, mild protein-calorie malnutrition, other sequelae of cerebral infarction (consequences of stroke), secondary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents who needed respiratory care were provided such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for 2 of 11 (Residents #42 and #110) residents reviewed for respiratory care. -The facility failed to ensure Resident #42's oxygen was administered at the correct setting of 2-3 liters per minute on 06/02/2026.-The facility failed to ensure Resident #110's oxygen was administered at the correct setting of 2-3 liters per minute on 06/03/2026. These failures could place residents who receive respiratory care at an increased risk of developing respiratory complications and a decreased quality of care.Resident #42 Record review of Resident #42's face sheet dated 06/03/26 revealed he was initially admitted to the facility on [DATE] and readmitted on [DATE] from the hospital. Resident #42 had diagnoses which included dementia (a loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-05 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to assist residents in obtaining routine and 24-hour emergency dental care and in making appointments for 1 of 4 residents (Residents #36) reviewed for dental care. -The facility failed to assist Resident #36 in making their respective follow-up dental appointments. These failures could place residents at risk of oral complications, dental pain, and diminished quality of life. Findings: Record review of Resident #36's face sheet dated 06/05/2026, revealed she was a [AGE] year-old female originally admitted on [DATE] and last re-admitted on [DATE] with medical diagnoses including Alzheimer's Disease with early onset (a progressive brain disease that cause memory loss), dementia (declining brain function related to thinking and judgement that is severe enough to impact daily life), hypertension (high blood pressure), major depressive disorder (a mental illness characterized by prolonged periods of sadness and feelings of worthlessness), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to inform residents, both orally and in writing in a language that the resident understands, of his or her rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility for 1 of 8 residents (CR #1) reviewed for resident rights. - The facility failed to provide/communicate to CR#1's and/or her RP the contents of admissions packet which provided the resident's rights, the rules governing resident conduct, their responsibilities during their stay at the facility, and acknowledgement of advance directives when the resident admitted on [DATE]. On [DATE] CR #1 received CPR after she was unresponsive, even though her wishes were DNR. This deficient practice could place residents at risk of not being aware of their rights, responsibilities, and the facility's policies. Findings include: Record review of CR #1's Face Sheet dated [DATE] revealed, an [AGE] year-old female who admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2026-03-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs identified in the comprehensive assessment for 2 of 3 (Resident #1 and Resident #3) residents reviewed for comprehensive assessments.1. The facility failed to ensure that Resident #1's care plan included the physician ordered hand splint interventions for his hand contractures, and the implementation of the device.2. The facility failed to implement the care plan interventions for Resident #3's persistent wandering when she had an unwitnessed fall and sustained a hematoma to the right side of the forehead, which resulted in hospital treatment.This deficient practice could place residents at risk of not receiving proper care and services.Findings included:Resident #1Record review of Resident #1's face sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 1 of 8 (Resident #54) residents reviewed for comprehensive assessments.The facility failed to ensure that Resident #54's care plan documented interventions for hand contractures.This deficient practice could place residents at risk of not receiving proper care and services. Findings Included:Record review of Resident #54's face sheet dated 01/07/2026 revealed a [AGE] year-old admitted to the facility on [DATE]. His diagnoses included Alzheimer's disease (a progressive brain disorder that slowly destroys memory and eventually the ability to carry out simple tasks), parkinsonism (a nervous system disorder), stroke, muscle weakness and need for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (Resident #10) of 2 residents reviewed for enteral nutrition. The facility failed to always provide the abdominal binder as a supportive device per physician orders to help prevent dislodgment of Resident #10's G-tube (Gastrostomy feeding tube). These failures could place residents with G-tubes at risk of injuries, hospitalization, and death. Record review of Resident #10's face sheet dated 01/08/2026 revealed a [AGE] year-old admitted to the facility on [DATE] and initially admitted on [DATE]. Her diagnoses included dementia, severe malnutrition, , , gastrostomy status (the presence of a G-tube which is a hollow device inserted through the abdominal wall to create a passageway into the stomach to provide long-term access for delivering nutrition), and adult failure to thrive. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for one of one residents reviewed for Tracheotomy care (Resident #1) The facility failed to ensure LVN AA used sterile technique and checked oxygen saturation before and during tracheostomy suctioning for Resident #1 on 01/09/26. These failures placed residents with tracheostomy requiring suctioning at risk for respiratory infections, hospitalizations, and a decline in their quality of life. Findings included:Record review of Resident #1's face sheet revealed she was a [AGE] year-old female who was originally admitted on [DATE] and was readmitted [DATE]. Her medical diagnoses included tracheostomy status (a procedure to help air and oxygen reach the lungs by creating an opening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were kept in accordance with professional standards and practices and were complete and accurately documented for 1 of 5 residents (Resident #125) reviewed for accuracy of records. The facility failed to ensure Resident #125's bath or shower was documented as given on 1/1/26, 1/3/26 and 1/6/26 in her electronic chart.These failures could place residents at risk for improper care due to inaccurate records. Findings included: Record review of Resident #125's admission Record dated 1/9/26 revealed a [AGE] year-old female who admitted on [DATE] and readmitted on [DATE]. Her diagnoses included encephalopathy (damage or disease that affects the brain), schizoaffective disorder depressive type (a mental health condition that is marked by a mix of schizophrenia symptoms such as hallucinations and delusions, and mood disorder symptoms), Alzheimer's disease with early onset, and morbid obesity.Record review of Resident #125's 5-day MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an Infection Prevention and Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 11 residents (Resident #12 and Resident #6) observed for infection control. 1.The facility failed to ensure C.NA AA and C.N A BB used the required PPE for Resident #12, who was on enhanced barrier precautions while performing incontinent/indwelling Foley catheter care on 01/07/26. 2. CNA E failed to perform hand hygiene with glove changes during perineal care on Resident #6. 3, CNA E donned gloves from out of her pocket during perineal care on Resident #6. These failures could place the residents at risk of cross-contamination and development of infection. Findings included: Record review of Resident #12's face sheet reflected a [AGE] year-old male originally admitted on [DATE] and re-admitted on [DATE] with medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of misappropriation of property was reported immediately but not later than 24 hours after the allegation was made to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 2 of 2 residents (CR #142 and Resident# 134) reviewed for reporting.The Prior administrator failed to report to the State Survey Agency the incident of missing money for Resident #134 on 7/22/2025 and CR #142 on 6-9-25.Facility staff did not immediately notify law enforcement of a suspicion of a crime when Resident #134 reported missing money on 7/22/2025 and when resident CR #142 reported missing money on 6-9-2025These failures could affect residents by placing them at risk of misappropriation of property if the reportable allegations are not reported timely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Residents receive adequate supervision and assistance devices to prevent accidents for Resident # 1. The facility failed to ensure CNA A properly transferred Resident # 1 on 07/16/2025. This failure could place Residents at risk of being injured. Findings include: Record review of Resident #1's face sheet retrieved on 08/12/2015 revealed, a [AGE] year-old female who was admitted to the facility on [DATE]. The resident's diagnoses included: Osteomyelitis, primary osteoarthritis-right hip, generalized muscle weakness, lack of coordination, communication deficit, Gastro-Esophageal Reflux, other seizures, bipolar, Dysphagia, anxiety, insomnia, profound intellectual disabilities, muscle wasting, pain, epilepsy, elevated white blood cell count, unspecified multiple injuries, hypermagnesemia, adrenocortical insufficiency, non-pressure chronic ulcer of the skin, hyperosmolality and hypernatremia, hypokalemia, soft tissue disorders, glaucoma. Currently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate administering of all drugs and biologicals) to meet the needs of 3 of 8 residents (Residents #32, #70 and #60) and failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation for 2 of 5 medication carts (LEC MA cart and East Front Nurse cart) reviewed for pharmacy services.The facility failed to ensure the LEC medication aide's cart had accurate narcotic counts for Residents #32 and #70 on 8/14/25.MA W stored Resident #32's Lorazepam (a narcotic used to treat anxiety) on the medication cart incorrectly after not immediately wasting it with a nurse on 8/14/25. The facility failed to ensure the East Front Nurse's cart had accurate narcotic counts for Resident #60 on 8/14/25.These failures could place residents at risk for medication errors, drug diversion, and delay in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain and effective pest control program, so the facility was free of pest and rodents for 1 of 1 kitchen and 2 of 2 dining rooms reviewed for environment. - Flies were witnessed on residents dining plates, before food was placed on the plate.- Flies were sitting on residents' food, as they were eating.- A roach was identified in the dining area while residents were eating. These failures could place residents at risk of infection, skin irritation, allergies, which could result in unsanitary living conditions and decline in health and well-being. Findings include:In an observation on, 08/13/2025 at 11:48am, in kitchen 1 of 1, revealed flies on the plates that were prepped for serving resident's lunch. In an interview and observation with DM on 08/13/2025 at 11:49am, where the surveyor showed the DM flies that were on the plates. The DM removed 2 plates and took them to the kitchen. The DM stated that she removed the plates and did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care -plan for the resident, consistent with the resident rights that include measurable objects and timeframes to meet the residents medical, nursing, and mental psychosocial needs that are identified in the comprehensive assessment for 1 of 9 residents (Resident #8) reviewed for comprehensive care plans. The facility failed to: - Update the comprehensive care plan to resident #8 having a 1/4 right rail on the right side of the bed.This failure could place the resident at risk for not obtaining/maintain their highest practicable wellbeing.Findings include:Record review of Resident #8's undated face sheet, revealed she was a [AGE] year-old female with an initial admission date of, 04/20/2024, with the most recent admission on , 06/10/2025. Resident #8 has diagnosis of, other lack of coordination, Alzheimer's disease with late onset, altered mental status, repeated falls, unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-22 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviewed, the facility failed to ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 (Resident #1) of 5 residents reviewed for quality of care. - Resident #1's Dialysis Hand Off Communication Report forms were not completed or incomplete for 22 out of 23 opportunities. This failure placed residents at risk of unrecognized dialysis complications. The findings included: Record review of Resident #1's admission Record, dated 07/11/25, revealed a [AGE] year-old female who admitted to the facility on [DATE]. Her diagnoses included type 2 diabetes mellitus (high levels of sugar in the blood) with diabetic neuropathy (nerve damage), cognitive communication deficit, acute on chronic systolic (congestive) heart failure, and unspecified atrial fibrillation (irregular heart rhythm). Record review of Resident #1's MDS Quarterly Assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, for one of two residents (Resident #2) reviewed for infection control and prevention, in that: The facility failed to ensure the Wound Care Nurse properly changed gloves during wound care for Resident # 2 on 04/09/2025. This failure placed residents with wounds at risk for infection, prolonged healing, worsening of existing pressure injury, new pressure injury formation and hospitalization. Findings included: Record review of Resident #2's admission Record, dated 04/09/25, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included chronic pain, cellulitis of buttock, muscle wasting and atrophy, cognitive communication deficit, and sepsis. Record review of Resident # 2's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had a safe, clean, comfortable, and homelike environment for 1 of 6 rooms reviewed for homelike environment. The facility failed on 02/20/2025 to ensure Residents #1 and Resident #2 windows on the secure unit (made of out of plexi glass- plastic glass replacement) were sealed, not broken and free from air entering the room through the window. These failures could place residents at risk of a diminished quality of life due to exposure to an environment that is unpleasant, unsanitary, uncomfortable, and unsafe. The findings included: Record review of Resident #1's face sheet dated 2/20/2025 reflected a [AGE] year-old female originally admitted on [DATE] and was last admitted on [DATE]. Resident #1 had the following diagnosis: Anemia (condition where there are not enough healthy red blood cells to carry oxygen to the body's tissues - symptoms include cold hands and feet), reduced mobility, and Alzheimer (a brain disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 1 of 1 secured unit reviewed for environmental concerns. The facility failed to ensure that floors were clean and devoid of dirt and debris. These failures could place residents at risk of living in an unsafe, unsanitary, and uncomfortable environment. The findings included: Observation on 9/26/24 from 11:45AM to 11:55AM in the secured unit revealed the following: The hallway floor was dirty with dust, dirt, and bits of debris. The floor was sticky and made noises as residents and staff walked down the hallway. A resident was observed walking out of her room barefoot and walking on the dirty hallway floor. The dining room floor was dirty with debris and spilled beverages. The activity room floor was dirty with cracker crumbs, bits of paper, and other trash on the floor. Residents were observed walking across floor with their shoes sticking to the floor and debris on the bottom of their shoes. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who are fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 3 of 9 residents (Residents #25, #46, and #437) reviewed for gastrostomy tube management. -The facility failed to ensure Resident's #25, #46, and #437 head of bed (HOB) was elevated at a minimum of 30-degree angle during enteral feeding (a way to deliver food directly to the stomach) via gastrostomy tube (G-tube) (A tube directly inserted through the skin to the stomach to deliver nutrition). -LVN J failed to check for residual before administering medication via G-tube to Resident #25. This failure could place residents who receive enteral feedings by G-tube at risk for injury, aspiration into the lungs (fluid or food enter the lungs accidently), decreased quality of life, hospitalization and decline in health). Findings included: Resident #25 Record review of Resident's #25 face sheet dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of 3 of 10 residents (Resident #54, Resident #82 and Resident #98) and 2 of 5 medication Carts (West Front Nursing Cart and East Front Nursing Cart) reviewed for pharmaceutical services. - The facility failed to ensure Resident #98's Pre-Prandial Insulin (insulin taken before a meal) was scheduled and administered with regards to meals and in accordance with manufacturer instructions to administer 15 minutes before or right after a meal. - The facility failed to ensure the [NAME] Front Nursing Cart did not contain expired Lantus Insulin (Insulin Glargine) for Resident #82 with open date of 11/12/23 and expiration date of 12/10/2023, 28 days after opening per the manufacturer's instructions. - The facility failed to ensure the East Font Nursing Cart did not contain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-10 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that the medication error rate was not five percent or greater. The facility had a medication error rate of 25 % based on 7 errors out of 27 opportunities, which involved 2 of 4 residents (Resident #25 and Resident #93) reviewed for medication errors in that: - MA G failed to administer medication as ordered to Resident #93 by administering Sennoside 8.6 mg, a stool softener, instead of Sennoside 8.6 mg- Docusate 50 mg as ordered. - LVN J failed to administer medications as ordered to Resident #25 by administering plain Multivitamins instead of Multivitamins w/ Minerals as ordered. - LVN J failed to administer medications accurately to Resident #25 by administering Sucralfate, a medication that coats the stomach and reduces the absorption of other medication used to treat ulcers with, via G-tube ( a tube inserted through the belly that brings nutrition/medication directly into the stomach) immediately after a feed and with other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure a comprehensive care plan was developed for 1 of 22 residents (Resident #36) reviewed for care plans, in that: Resident #36 was not care planned for oxygen therapy. This failure could place residents at risk for not receiving adequate medical care. Findings included: Record review of Resident #36's face sheet, date1/09/2024, revealed a [AGE] year-old female who was admitted into the facility on [DATE] and diagnosed with chronic obstructive pulmonary disease. Record review of Resident #36's MDS, dated [DATE], reflected the resident was receiving oxygen therapy. Record review of Resident #36's physicians order revealed the resident was to be administered oxygen at 3L via nasal cannula every shift starting 03/25/2023. Record review of Resident #36's vital records, dated 12/0/2023 - 01/09/2024 documented O2% saturation reflected readings ranging from 95-99% from 12/08/2023 to 01/08/2023, with use of O2 nasal cannula, oxygen mask or on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure 1 of 2 residents (Resident #36) was assessed for accident supervision, in that: Resident #36 was observed with full size rails installed on her bed and did not have an assessment for bed rail entrapment risk. This failure could place residents who have bed rails installed at risk for entrapment. Findings included: Record review of Resident #36's face sheet, dated 01/09/2024, revealed a [AGE] year-old female who was admitted into the facility on [DATE] and diagnosed with chronic obstructive pulmonary disease. Record review of Resident #36's MDS , dated 11/04/2023, reflected the resident had a BIMS sore of 5, indicating the resident was severely cognitively impaired, and the resident needed touching assistance/supervision to go from lying to sitting on side of bed, but is dependent to go from sitting to standing. Record review of Resident #36's hospice physician orders, dated 01/10/2024 at 2:34PM, revealed in an order effective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure complete medical documentation was kept in accordance with professional standards for 1 of 3 residents (Resident #102) reviewed for weight loss in that: Resident #122 did not have weights documented after admission and for a span of nearly two months. This failure placed residents with nutrition-related risks at risk of not having their nutritional needs addressed in a timely manner. Findings included: Record review of Resident #122's face sheet, dated 01/10/2024, revealed a [AGE] year-old female who was admitted into the facility on [DATE] and was diagnosed with dementia, cerebral infarction, and hypertension. Record review of Resident #122's physicians orders, dated 01/10/2024, revealed the resident did not have any standing orders for weight monitoring. Record review of Resident #122's weight records revealed the resident's last documented weight was on 10/27/2023 and 11/03/2023 at 178lbs and there was no additional weights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to clean and serve in dishes that were in accordance with professional standards for food service safety for 1 of 1 Kitchen observed in that: 1. The facility failed to adequately clean drinking glasses that were used for serving drinks. 2. The facility served drinks in glasses that had dried, hard white residue around the rims and food debris inside of them. 3. The facility failed to adequately clean plates that were used to serve food to residents. These failures could place residents at risk for food contamination and food borne illness. Findings: Observation: On 10/17/2023 at 12:30 p.m., this Surveyor sampled a glass of lemonade from the kitchen. Surveyor observed white residue around the circling the inside of the rim of the glass. Surveyor observed food particles stuck on the inside of the glass. On 10/17/2023 at 4:05 p.m., this Surveyor observed the Kitchen Manager removing multiple plates that had dried food particles from a clean cart. On 10/17/2023 at 4:10 p.m., this Surveyor observed clean glasses in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not maintain an infection prevention program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 6 of 12 residents (Residents #1, #2, #3, #4, #5, #6) reviewed for infection control. -CNA A failed to change gloves from dirty to clean during incontinent care on Resident #1. -CNA B failed to distribute unpackaged cookies using gloved hands or paper towels to Residents #2, #3 and #4. -MA D failed to disinfect multiuse blood pressure cuff between 2 residents. These failures could place residents who require incontinent care and residents who are given unpackaged foods at risk of cross contamination and infection. Findings included: Record review of Resident #1's face sheet printed on 11/17/2023 at 2:00PM, revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses including: dementia, hemiplegia (weakness of the left side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to coordinate an assessment with the Preadmission Screening and Resident Review program (PASRR) under Medicaid to the maximum extent practicable to avoid duplicative testing and effort for 1 of 1 resident (Resident #7) reviewed for PASRR services. The facility failed to submit a NFSS request for nursing facility specialized services in the LTC Online Portal for Resident #7's physical therapy (PT) specialized services by a specific deadline of 06/10/23. This failure could place residents with a positive PASRR evaluation at risk of not receiving specialized PASRR services which could contribute to a decline in physical, mental, psychosocial well-being and quality of life. Findings included: Record review of Resident #7's face sheet dated 10/18/2023 revealed a [AGE] year-old male who admitted to the facility on [DATE]. His diagnoses included cerebral palsy (a group of disorders that affect movement, muscle tone, balance, and posture), profound intellectual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to maintain a clean, comfortable and home-like environment for 6 of 15 residents (Residents #3, #4, #5, #6, #7, and #8) reviewed for environment, in that: Resident #3 had brown crust on her wheelchair. Residents #4, #5, and #6 had wall plates for wiring disconnected and hanging off the wall. Resident #6 had dried blood stains on his curtains and an overhead lamp that did not work. Resident #7 had a clogged toilet with feces, urine and toilet paper filled nearly to the brim of the toilet and an approximately 6 inch hole in his wall. Resident #8 had a dirty curtain with brown stains on it and a vent covered with black dust. This failure can place residents at risk of experiencing a decrease in their quality of life. Findings included: Record review of Resident #3's face sheet revealed a [AGE] year-old female resident who was admitted into the facility on [DATE] and was diagnosed with hemiplegia and hemiparesis follow cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to maintain an effective pest control program for 5 of 15 residents (Residents #9 #6, #2, #10, and #7) reviewed for environment, in that: - Resident #9 was observed with a fly on her body - Residents #6, #2, #10, and #7 were observed to all have multiple live gnats in their rooms. This failure placed residents at risk of experiencing a decrease in their quality of life. Findings include: Record review of Resident #9's face sheet revealed a [AGE] year-old female residents who was admitted into the facility on [DATE] and was diagnosed with a stage 4 pressure ulcer, dementia and anxiety disorder. Observations on 08/01/2023 at 10:34 AM, revealed Resident #9 lying in bed with a fly crawling on her body and face. The resident was observed to flinch as the fly crawled on her face. An interview was attempted at this time, but the resident was nonverbal and unable to communicate with the surveyor at this time. Interview with the ADON on 08/01/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain activities of daily living to maintain good grooming and personal hygiene for 1 of 5 of residents (Resident #2) reviewed for ADL care, in that: - Resident #2 was observed in dirty clothes and emitting odors. This failure placed residents at risk of experiencing a decreased quality of life. Findings included: Record review of Resident #2's face sheet revealed a [AGE] year-old male resident who was admitted into the facility on [DATE] and was diagnosed with end stage renal disease and legal blindness. Record review of Resident #2's MDS, dated [DATE] revealed the resident had a BIMS score of 13, indicating the resident's cognition was slightly impaired. It also revealed the resident was in need of physical help in part of bathing activities. Record review of the shower schedule revealed that Resident #2 was supposed to receive a shower on Monday, Wednesday and Friday. Observation and interview with Resident #2 on 08/01/2023 at 11:48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who are fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 of 4 residents (Resident #1) reviewed for gastrostomy tube management. The facility failed to ensure Resident #1's head of bed (HOB) was elevated at a minimum of 30-degree angle during enteral feeding ( a way to deliver food directly to the stomach) via gastrostomy tube (G-tube) (A tube directly inserted through the skin to the stomach to deliver nutrition). This failure could place residents who receive enteral feedings by G-tube at risk for injury, aspiration into the lungs (fluid or food enter the lungs accidently), decreased quality of life, hospitalization and decline in health). Findings include: Record review of Resident #1's face sheet undated revealed a 56- year-old-female admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnoses included hemiplegia and hemiparesis (muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$89,541 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $71,820 — penalty dated 2026-01-09
  • $17,721 — penalty dated 2025-04-10
  • Medicare payment denial — starting 2026-04-09 for 22 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
OAKBEND MEDICAL CENTEROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/31/2017
FREUDENBERGER, JOSEPHIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 06/19/2007
COUNCIL, JEFFIndividualCORPORATE OFFICERsince 01/01/2013
CRAYTON, TOMIndividualCORPORATE OFFICERsince 01/01/2013
DOUDS, ROBERTIndividualCORPORATE OFFICERsince 01/19/2016
HALEY, JEFFIndividualCORPORATE OFFICERsince 01/01/2012
MARTIN, MELISSAIndividualCORPORATE OFFICERsince 01/01/2015
MEFFORD, RUTHANNEIndividualCORPORATE OFFICERsince 01/01/2015
PETROSEWICZ, NORMAIndividualCORPORATE OFFICERsince 01/01/2013
POPATIA, AMIRALIIndividualCORPORATE OFFICERsince 01/01/2011
UTHMAN, EDWARDIndividualCORPORATE OFFICERsince 01/01/2008
ZERWAS, JOHNIndividualCORPORATE OFFICERsince 01/01/2013
WOODWIND LAKES NURSING & REHABILITATION, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2018

CMS files one row per role, so the 14 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.6M
Net patient revenuemost recent cost report
-7.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 78%Medicare 3%Other / private 18%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$236per resident / day
operating cost
$7,171per month
≈ monthly operating cost
$219per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675085. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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