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Arbor View Nursing & Rehabilitation

1213 Water St, Kerrville, TX 78028 · For profit - Limited Liability company · 179 certified beds · (830) 896-2411 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)4 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$154,617 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (77) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $154,617 in federal fines (most recent 2025-07-31)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (82%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1001 Water St Bldg A · (830) 896-3730 · Call to confirm hours
Pharmacy
1000 Main St · (830) 896-7440 · Call to confirm hours
Grocery
H-E-B0.4 mi
313 Sidney Baker St S · (830) 896-8030 · Call to confirm hours
Park
Dog Park0.3 mi
100 Park Ln · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.5%15.8%15.4%worse
Long-stay residents who lose too much weight3.0%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.8%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms4.5%2.4%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%3.3%3.3%typical
Long-stay residents whose ability to walk worsened4.3%14.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.1%18.0%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers0.5%3.8%4.7%better
Long-stay residents with worsening bladder/bowel control12.0%13.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%9.6%17.1%better
Short-stay residents who newly got an antipsychotic medication8.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine71.4%88.0%79.4%worse
Short-stay residents rehospitalized after admission24.0%25.7%22.6%typical
Short-stay residents with an outpatient ER visit13.3%12.3%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.192.171.67worse
Long-stay outpatient ER visits per 1,000 resident days3.862.061.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.9%U.S. median 10.7%
Went back to hospital
0.79U.S. median 0.31
Therapy hours / resident / day
0.30hours / resident / day
Physical therapy
0.33hours / resident / day
Occupational therapy
0.15hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.79 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.9%CMS range 8.3–17.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified80.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 5.0–15.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.94
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.39
Total nurse hours/ resident / day
0.22
RN hoursweekends
81.5%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 179 beds and averages 68.0 residents a day — about 38% occupied, or roughly 111 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.46 on weekdays — 7% thinner on weekends. RN hours go from 0.40 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 82% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2025-07-31)
17
at the previous standard inspection (2023-04-27)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

77 citations, most serious first. The 16 most serious are shown; the remaining 61 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-09-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure resident were free of significant medication errors for 1 of 7 (Resident #1) reviewed for pharmacy services. The facility failed to ensure Resident #1 was free of significant medication errors and received medication as prescribed by a physician on 8/29/2025. LVN A administered Resident #2's medications to Resident #1. This resulted in administration of two schedule IV-controlled substances: non prescribed medications: Temazepam 22.5 mg, Phenobarbital 129.6 mg, levothyroxine 75 mcg, Tamsulosin 0.4 mg, Levetiracetam 1250 mg, Oxcarbazepine 300 mg, Mirtazapine 7.5 mg, Risperdal 1 mg and prescribed Quetiapine (Seroquel) 800 mg which was a dose 32 times greater than prescribed for Resident #1. This medication error resulted in a change of condition, hospitalization and ICU stay for hypothermia, hypotension, and metabolic encephalopathy. The resident returned to the facility on 8/31/2025. This failure resulted in the identification of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-07-31 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's right to be free from abuse, neglect, misappropriation of resident property and exploitation for 7 of 7 residents (Residents #65, #19, #20, #44, #54, #23, and Unknown) reviewed for abuse. The facility failed to ensure Resident #65 was not injured after entering Resident #19's room on 6/23/2025, when Resident #19 had known aggressive behaviors related to other residents entering his room. The facility failed to ensure Resident #20 was protected from abuse after entering Resident #19's room on 7/5/2025. The facility failed to ensure Resident #44 was not injured after entering Resident #19's room on 7/5/2025. An IJ was identified on 7/24/2025 related to Resident #19 (items 1-3). The IJ template was provided to the facility on 7/24/2025 at 4:24 PM. While the IJ was removed on 7/26/2025 at 10:20 PM, the facility remained out of compliance at a scope of pattern and a severity level of potential for more than minimal harm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 2 of 3 residents (Residents #19 and #44) investigated for accidents. The facility failed to ensure Resident #19 received adequate supervision to prevent physical aggression towards other residents. The facility failed to ensure Resident #44's received adequate supervision to prevent falls with interventions to prevent further injury when the resident had falls at the facility on 05/12/2025, 05/19/2025, 05/23/2025, and on 07/23/2025 and unwitnessed injuries on 05/01/2025 and 07/05/2025. The falls on 05/12/2025 and 07/23/2025 both resulted in hip fractures. An Immediate Jeopardy was identified on 07/29/2025. The IJ template was provided to the facility on 7/29/2025 at 4:46 PM. While the IJ was removed on 7/31/2025, the facility remained out of compliance at a scope of pattern and a severity level of potential for more than minimal harm without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-01-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide comfortable and safe temperature levels maintained within a range of 71 to 81 degrees Fahrenheit for 7 of 7 residents (Resident #s 1, 2, 3, 5 on Hall 100 Male Secured Unit) and (Resident #s 4, 6, 7 - Hall 200) reviewed for environment. The facility presented with 2 non-functioning Heating Ventilation and Air Conditioning [HVAC] systems, which resulted in cold resident room interior temperatures (low 50s - 60s Fahrenheit) for residents living in 100 Hall (Male Secured Unit) and 200 Hall. Facility leadership was aware the HVAC systems were not adequately functioning since October 2023. An Immediate Jeopardy (IJ) situation was identified on 01/17/24. While the IJ was removed on 01/22/24, the facility remained out of compliance at a scope of pattern with the potential for more than minimal harm that was not immediate due to the facility's need to evaluate the effectiveness of the corrective systems. This failure placed residents at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and that each resident received adequate supervision and assistance devices to prevent accidents for 3 of 3 (Residents #6, 7, and 8) residents reviewed for accidents. 1. Resident #6 had one unauthorized, unchaperoned elopement event on 07/21/2023. 2. Resident #7 had one unauthorized, unchaperoned elopement event on 07/30/2023. 3. Resident #8 had one unauthorized, unchaperoned elopement event on 10/26/2023. The non-compliance was identified as past non-compliance IJ. The non-compliance began on 10/26/2023 and ended on 10/30/2023. The facility had corrected the noncompliance before survey began. This failure could place residents at risk for harm, injury, or death due to elopement. The findings included: 1. Record review of Resident #6's Face Sheet, dated 12/06/2023 revealed Resident #6 was a [AGE] year-old female, initially admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that each resident received adequate supervision and assistance devices to prevent accidents for 1 (Resident #1) of 4 residents reviewed for accidents. NA I failed to ask for assistance on 04/28/2024 when leaving Resident #1 unattended, that resulted in a fall with injury. This failure could place residents at risk of accidents and potential harm. Findings include: Record review of Resident #1's Resident Face Sheet, dated 05/07/2024, revealed a [AGE] year-old female who was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Parkinson's disease with dyskinesia (a disorder of the nervous system that affects movement, including tremors), Dementia (a general term for impaired ability to remember, think, or make decisions), Ataxic gait (impaired balance or coordination when walking), and age-related physical debility (weakness). Resident #1 was noted as on Hospice. Record review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident received adequate supervision and assistive devices to prevent injury for 1 of 4 residents reviewed for accidents. (Resident #3)The facility did not provide adequate supervision for smoking to Resident #3, who was assessed to not be a safe smoker. This failure could place residents who smoked at risk for injury from burns.Findings Included: Face sheet dated 06/17/2026 indicated Resident #3 was admitted on [DATE], with diagnoses of raynaud's syndrome with gangrene (blood vessels squeeze shut due to cold or stress), chronic obstructive pulmonary disease (lung disease making hard to breathe), hypertension (high blood pressure).Care plan review showed, . has been assessed to require supervision when smoking and .will not smoke without supervision.Smoking assessment, dated 4/20/2026, showed resident unable to hold cigarette safely, extinguish cigarette safely, use ashtray to extinguish a cigarette.Observation on 6/17/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures that assure for accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 of 7 residents (Resident #14) reviewed for medications and pharmacy services. The facility failed to ensure Resident #14 morning meds were disposed of appropriately when the resident refused the medications on 9/06/2025 by MA P. The facility failed to ensure Resident #1's hydrocodone was appropriately wasted and documented when it was removed from original container on 8/29/2025 by LVN A. These deficient practices could put residents at risk for medication errors. The findings included: Record review of Resident #14's face sheet, dated 9/06/2025 revealed an [AGE] year-old male admitted on [DATE] with diagnoses which included severe dementia, anxiety disorder, restlessness and agitation. Record review of Resident #14's modified quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-07 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #1) of 7 residents reviewed for medical records 1. The facility failed to ensure LVN A documented Resident #1s medication error, medications given, assessment, vitals, change of condition, contact with MD and RP, follow up orders, or transfer to the hospital by EMS on 8/29/2025. 2. The facility failed to upload Resident #1's hospital records from the 8/29/2025 hospital stay into the permanent medical record. 3. The facility failed to ensure LVN A documentation of medication administration accurately reflected any medications given on 8/29/2025. These failures placed residents at risk for delayed or inaccurate medical information which could result in a lack of continuity of care. The findings included:Record review of Resident #1's face sheet dated 9/03/2025 revealed a [AGE] year-old female admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-31 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews the facility failed to ensure the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week, for 1 of 1 facility's reviewed for nursing staffing. 1.The facility failed to have the services of an RN on 02/22/2025, 02/23/2025, 03/09/2025, 06/01/2025, and 06/14/2025. 2.The facility failed to have at least 8 consecutive hours of RN coverage on 03/22/2025, 03/23/2025, 04/19/2025, 04/20/2025, 05/02/2025, 05/03/2025, 05/04/2025, 05/12/2025, 05/13/2025, 05/17/2025, 05/31/2025, and 06/15/2025. These failures could have placed residents at risk of not having the critical skills of a RN. The findings were: Record review of the facility's census report for the date of 07/22/2025 revealed a census of 76 residents daily. 1.Record review of the facility's RN staff payroll hours for the period from 1/1/2025 through 6/27/2025 revealed no RN Services on the following dates: 02/22/2025 02/23/2025 03/09/2025 06/01/2025 06/14/2025 2.Further review reflected less than 8 hours of RN Services on the following dates: On 03/22/2025, there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for 3 of 3 beverage carts and 1 of 1 ice machines. 1. The facility failed to properly label beverage pitchers with the date of preparation and contents on 3 of 3 beverage carts during the dinner meal service on 7/25/2025. 2. In one of the freezers there was raw ground beef stacked on top of raw chicken drumsticks, which was stacked on top of pasta. 3. In the freezer in the dry storage area, there were 2 products that were undated and unlabeled. 4. The facility failed to keep the ice machine clean. 5. The facility failed to ensure there was a fan that was clean that was blowing towards the 3-compartment sink for cleaning dishes. 6. The facility failed to not store sanitizing buckets near food products. 7. The facility failed to not store personal beverages in the food preparation area. 8. Dietary Aide AP failed to take the temperature for milk for the 07/24/25 breakfast. These failures could lead to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-31 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility with more than 120 beds failed to employ a qualified social worker on a full-time basis, for 1 of 1 social services staff reviewed for qualifications of Social Worker. The facility, licensed for 179 beds, did not employ a full-time social worker. This failure could place residents at risk of social service and psychosocial needs not being met.The findings included: Record review of the facility's Daily Census Report, dated 07/22/2025, noted the facility had a total licensed bed capacity of 179. Record review of the Facility Summary Report from the Texas Unified Licensure Information Portal (TULIP) noted the facility had a total licensed capacity of 179 beds. During an interview on 07/23/2025 at 1:47 PM, the Administrator stated he believed the need for a social worker was based on census, not licensed beds. The Administrator stated there was a remote, as needed social worker, who did not work for the facility on a full-time basis. The Administrator stated he terminated the last social worker and the position had not been filled.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-31 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a resident environment that was free of pests for 1 of 1 facility reviewed for effective pest control. The facility failed to provide a resident environment that was free from pests, as flies, gnats, and a roach was observed in the facility. This failure could result in illness and/or psychosocial harm for residents living in areas with insects. The findings included: 1.Record review of Resident #80's admission record, dated 07/25/2025, reflected the resident was an [AGE] year-old, initially admitted [DATE] and with diagnoses to include depression. Record review of Resident #80's admission MDS assessment, dated 07/21/2025, revealed the resident's BIMS score was 10 out of 15, indicating moderate cognitive impairment. Interview and observation on 07/23/25 at 08:37 AM, Resident #80 had black flying beings around his breakfast meal tray. He revealed it did bother him that gnats were flying around him and sometimes it affected his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement written policies and procedures that: S483.12(b)(1) Prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property for 5 of 16 residents (Residents #5, #19, #23, #44, and #65) reviewed for abuse and neglect. 1.The facility did not make a report to local law enforcement or State Survey Agency (HHS) of an allegation on [DATE] when Resident #65 suffered a scalp laceration requiring 12 staples from a resident-to-resident altercation with Resident #19 on [DATE].2. The facility failed to report an unwitnessed fall resulting in a femur fracture for Resident #5 on [DATE].3. The facility failed to report an incident of witnessed abuse from Resident #23 on [DATE].4. The facility failed to report an incident in which Resident #44 sustained an injury of unknown source on [DATE]. These failures could place residents at risk for abuse/neglect and could lead to a diminished quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-31 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all allegations involving abuse, neglect, and misappropriation were reported immediately, but no later than 2 hours after the allegation was made to the State Survey Agency and law enforcement entities for 5 of 16 residents (Residents #5, #19, #23, #44, and #65) reviewed for abuse and neglect. The facility did not make a report to local law enforcement or State Survey Agency (HHS) of an allegation on [DATE] when Resident #65 suffered a scalp laceration requiring 12 staples from a resident-to-resident altercation with Resident #19 on [DATE].The facility failed to report an unwitnessed fall resulting in a femur fracture for Resident #5 on [DATE].The facility failed to report an incident of witnessed abuse from Resident #23 on [DATE].The facility failed to report an incident in which Resident #44 sustained an injury of unknown source on [DATE]. These failures could place residents at risk for abuse/neglect and could lead to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0729 — pattern
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure it received registry verification for 3 (CNA AB, NA G, NA AH) of 24 employees reviewed for registry verification prior to allowing an applicant to serve as a nurse aide in that: The facility failed to ensure CNA AB, NA G, NA AH had a current nurse aide certification while employed at the facility while actively providing care for residents. This failure could result in residents being provided care by staff who have not provided documentation of training and competency in providing care. The findings included: 1. Record review of Licensure worksheet for survey, completed by HR, reflected CNA AB reflected CNA had a hire date of [DATE] and her nurse aide certification expired on [DATE]. Record Review of Nurse Aide Registry, accessed [DATE] at 09:57 AM, for CNA AB reflected NAR status was expired on [DATE]. Record review of CNA AB's Time Clock History from [DATE] to [DATE] revealed CNA worked [DATE] and [DATE], clock in and clock out times not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 61 citations
  • Potential for harm · Ecited before2025-07-31 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from significant medication errors for 2 of 2 residents (Residents #8 and #20) reviewed for unnecessary medications. The facility failed to ensure Resident #8 received a hypertension medication based on the physician's order for the specific medication. The facility failed to ensure Resident #20 received a hypertension medication based on the physician's order for parameters for the specific medication (metoprolol). These failures could result in unintended side effects or residents not receiving the intended therapeutic effects of the medication regimen. The findings included: 1.Record review of Resident #8's face sheet, dated 7/23/2025, reflected a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included essential hypertension (high blood pressure) and hypertensive heart disease without heart failure. Record review of Resident #8's quarterly MDS, submitted 7/22/2025, reflected a BIMS score of 09,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store all drugs and biologicals in locked compartments under proper temperature controls for 2 of 4 medication carts (200 hall medication cart and 300 hall treatment cart) reviewed for medication storage. The facility failed to ensure 2 medications requiring refrigeration (promethazine suppositories and Latanoprost eye drops) were stored in the refrigerator. The facility failed to ensure the 300 hall medication cart was locked when not in use. These failures could lead to residents not receiving the intended therapeutic effects of medication or unintended access to medications and ingestion. The findings were: 1. In an observation of the 200-hall medication cart on 7/24/2025 at 11:35 AM, the medication Latanoprost 0.0005% ophthalmic solution was observed in a drawer. The medication was labeled with a blue sticker that indicated refrigeration was required for storage. A second medication, promethazine 25mg suppositories, was also observed being stored in a drawer with a blue label indicating refrigeration was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 1 (Resident #69) out of 8 residents reviewed for environmental concerns. Resident #69's window blind was broken, and it could not cover the window fully. This failure could place residents at risk of a diminished quality of life due to exposure to an environment that is unpleasant, unsanitary, and unsafe. The findings were: Record review of Resident #69's admission record, dated 07/31/2025, revealed the resident was a [AGE] year-old, initially admitted [DATE] and re-admitted to the facility on [DATE] with diagnoses to include insomnia (a common sleep disorder that can make it hard to fall asleep or stay asleep), major depressive disorder, and generalized anxiety disorder. Record review of Resident #69's quarterly MDS assessment, dated 07/17/2025, revealed the resident's BIMS score was 09 out of 15, indicating moderate cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure each resident's drug regimen must be free from unnecessary drugs without adequate indications for its use for 1 of 3 Resident (Resident #46) whose records were reviewed for unnecessary medications. Resident #46 had an order for a psychotropic medication (Buspirone HCl) without adequate indications for its use. This failure could place residents at risk for adverse drug consequences and receiving unnecessary medications. The findings included: Record review of Resident #46's admission Record, dated 07/25/2025, reflected a [AGE] year-old resident initially admitted on [DATE] with diagnoses which included alcoholic cirrhosis of liver with ascites (advanced scarring of the liver caused by excessive alcohol use) and hepatitis C (an infection caused by a virus that attacks the liver and leads to inflammation). Record review of Resident #46's Quarterly MDS, dated [DATE], reflected Resident #46 had a BIMS score of 7, indicating severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to, in response to allegations of abuse or neglect, have evidence that all allegations are thoroughly investigated and to report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken, for 2 of 5 residents (Residents #23 and #44) investigated for abuse and neglect. The facility failed to investigate an incident of witnessed abuse from Resident #23 on 5/25/25.The facility failed to investigate an incident in which Resident #44 sustained an injury of unknown source on 7/23/25. These failures could lead to abuse and/or neglect of residents and decreased quality of life. The findings included: 1. Record review of Resident #23's face sheet, dated 7/22/2025, reflected a [AGE] year-old female…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure assessments accurately reflected the residents' status for 2 of 18 residents (Residents #19, #46) reviewed for assessments. The facility failed to ensure Resident #19's MDS accurately reflected the known diagnosis of PTSD.The facility failed to ensure Resident #46's MDS assessment accurately reflected the known diagnoses of depression and anxiety. These failures could place residents at risk of improper or incorrect care and services as necessary for their physical, mental, and psychosocial well-being. The findings included:1.Record review of Resident #19's face sheet, dated 7/22/2025, reflected a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included anxiety disorder (excessive worry), vascular dementia (a progressive disorder that impairs thought processes, such as memory, reasoning, and decision making), and post-traumatic stress disorder (a mental health condition resulting from the experience of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1of 16 Residents (Resident #70) reviewed for comprehensive person-centered care plans. The facility failed to revise Resident #70's comprehensive care plan to reflect the resident's ADL self-care performance. This failure placed all residents at risk of not receiving the care and services to maintain their highest practicable physical, mental, and psychosocial well-being.The findings were: Record review of Resident #70's quarterly MDS assessment, dated 05/25/2025, reflected resident had a BIMS score of 04 out of 15, indicating severely impaired cognition. It reflected Resident #70 needed supervision for eating, partial/moderate assistance for oral hygiene, partial/moderate assistance for toileting hygiene, substantial/maximal assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 8 residents (Resident #79) reviewed for personal hygiene. Resident #79 received 1 shower from the time of his admission on [DATE] to 07/24/2025. This failure could place residents who require assistance from staff for personal hygiene at risk of not receiving care and services contributing to overall poor hygiene, risk of experiencing a diminished quality of life, and possible skin infections. The findings included: Record review of Resident #79's admission Record, dated 07/24/2025, reflected a [AGE] year-old resident with an initial admission date of 07/12/2025. No diagnoses were listed on Resident #79's admission Record. Record review of Resident #79's Comprehensive Person-Centered Care Plan, dated 07/24/2025, reflected no interventions or focus areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that respiratory care was provided in accordance with professional standards of practice, the comprehensive care plan, or the residents' goals and preferences for one of one resident reviewed (Resident #69) reviewed for respiratory care. RT P failed to listen to all lobes in Resident #69's lungs prior to the administration of a respiratory medication (albuterol inhaler). This failure placed residents at risk of improper assessment, inaccurate identification of concerns with the respiratory system, and hospitalization. Findings included: Record review of Resident #69's admission Record, dated 7/25/25 reflected a [AGE] year-old female with an original admission date of 06/20/2024 and a current admission date of 11/01/2024. Record review of Resident #69's Diagnosis Report, dated 07/25/2025 reflected diagnoses including other specified interstitial pulmonary disease and unspecified systolic (congestive) heart failure. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices that are complete and accurately documented for 2 of 6 residents (Residents #44 and #79) reviewed for clinical documentation and medical records accuracy. 1.The facility failed to ensure Resident #44's skin assessment accurately reflected staples to the resident's forehead 3 days after they were placed. 2.The Electronic Health Record for Resident #79 did not reflect any medical diagnoses. This failure could place residents at risk for incomplete or inaccurate clinical records, which could lead to miscommunication, a delay in services, or a potential decline in the resident's health. The findings included: 1.Record review of Resident #79's admission Record, dated 07/24/2025, reflected a [AGE] year-old resident with an initial admission date of 07/12/2025. No diagnoses were listed on Resident #79's admission Record. Record review of Resident #79's Comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure they established and maintained an infection prevention program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 out of 6 (Residents #46 and #33), reviewed for infection control, in that: 1.LVN N put a pill back in Resident #46's pill cup after it fell into her bare hand and gave them to the resident. 2.CNA O cleaned/wiped Resident #33's penis towards the urinary opening (from dirty to clean) during peri care. These failures placed residents at risk of transmission of communicable diseases and infections, a decline in overall health, and hospitalization. Findings included: 1.Record review of Resident #46's admission Record dated 07/25/2025 reflected a [AGE] year-old female with an admission date of 04/14/2025. Record review of Resident #46's Diagnosis Report dated 07/25/2025 reflected diagnoses including alcoholic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-12 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents had suitable, nourishing meals and snacks outside of scheduled meal service times for 3 of 4 residents (Resident #1, Resident #3, and Resident #5) reviewed for snacks. The facility failed to ensure Resident #1, Resident #3, and Resident #5 were offered snacks at bedtime as prescribed by the physician. This failure could affect residents who received meals/snacks served from the facility's only kitchen by placing residents at risk for, unplanned weight loss, and inadequate nutrition status. The findings included: 1. Record review of Resident #1's face sheet dated 6/11/25 revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included muscle wasting and atrophy (loss of muscle mass), diabetes with ketoacidosis (condition characterized by high blood glucose levels and elevated levels of ketones in the blood or urine), adult failure to thrive, and limitation of activities due to disability.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that are complete and accurately documented for 3 of 3 residents (Residents #1, #3 and #5) reviewed for accuracy of medical records: 1. The facility failed to ensure Resident #1's prescribed high protein snack order was documented on the TAR as ordered by the physician. 2. The facility failed to ensure Resident #3's prescribed health shake snack order was documented on the TAR as ordered by the physician. 3. The facility failed to ensure Resident #5s prescribed snack order and health shake was documented on the TAR as ordered by the physician. These failures could affect residents whose records are maintained by the facility and could place the residents at risk for errors in care and treatment. The findings included: 1. Record review of Resident #1's face sheet dated 6/11/25 revealed a [AGE] year-old male admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 1 of 3 residents reviewed for dignity. The facility failed to ensure Medication Aide A did not enter Resident #1's room in the 300 unit without knocking. This failure could place residents at risk for diminished quality of life, loss of dignity and self-worth. The findings included: Record review of Resident #1's face sheet dated 6/11/25 revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included depression, muscle wasting and atrophy (loss of muscle mass), and limitation of activities due to disability. Record review of Resident #1's most recent quarterly MDS assessment dated [DATE] revealed the resident was moderately cognitively impaired for daily decision-making skills. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as was possible for 1 of 10 residents (Resident #2) reviewed for accidents and hazards: The facility failed to ensure Resident #2 did not have disposable razors in his room. This failure could place residents at risk of harm or injury and contribute to avoidable accidents and a decline in health. The findings included: Record review of Resident #2's face sheet dated 6/11/25 revealed a [AGE] year old male admitted to the facility on [DATE] with diagnoses that included anxiety disorder (mental health condition characterized by excessive, persistent worry or fear that is difficult to control and interferes with daily life), lack of coordination, difficulty in walking, dementia (general term for a decline in cognitive function that interferes with a person's daily life and activities), and post-traumatic stress disorder (mental health condition that can develop after a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employ staff with the appropriate competencies and skill sets to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care, and the number, acuity, and diagnoses of the facility's resident population in accordance with the facility assessment required for 1 of 1 facility reviewed for qualified dietary staff. 1. The facility failed to ensure the DM had the appropriate certification, education, or qualifications to serve as the Director of Food and Nutrition Services. These deficient practices could place the residents who consume food prepared from the kitchen at risk of food borne illness and not receiving adequate nutrition. The findings included: 1. During an interview on 6/11/25 at 1:14 p.m., the Administrator stated he had hired the DM but was not forthcoming about the DM's required qualifications. During an interview on 6/11/25 at 4:26 p.m., The DM stated she was hired as the Dietary Manager, 2 ½ maybe 3 weeks ago and had experience as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to employ sufficient staff with the appropriate competencies, skills set and accreditations to carry out the functions of the food and nutrition service department for 1 of 10 kitchen staff (Dietary Aide E) reviewed for qualified dietary staff. The facility failed to ensure the Dietary Aide E met the requirements for food handling by obtaining a current and valid Food Handler's Certificate. This failure could place residents at risk of not having their nutritional needs met and placing them at risk for food born illnesses. The findings included: During an interview on 6/11/25 at 6:33 p.m., Dietary Aide E stated he had worked in the facility for the past 6 months and initially worked as a housekeeper. Dietary Aide E stated he currently worked as the cook in the facility kitchen and did not have his Texas Food Handler's certification because he had not had time to complete the course. Dietary Aide E stated, they (the facility) were just looking for staff to work the kitchen. Dietary Aide E stated he had worked in commercial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records that were complete and accurately documented for 2 (Resident #1 and Resident #2) of 20 residents reviewed for clinical records, in that: 1. Resident #1's psychiatric provider notes included diagnoses not listed on the facility's list of diagnoses for the resident. 2. Resident #2's psychiatric provider notes included diagnoses not listed on the facility's list of diagnoses for the resident. These deficient practices could result in in errors in care and treatment. The findings were: 1. Record review of Resident #1's facesheet, dated 02/27/2025, revealed the resident was admitted to the facility on [DATE] with diagnoses including: Alzheimer's disease, Cerebral Infarction and Vascular Dementia Unspecified Severity Without Behavioral Disturbance. Record review of Resident #1's annual MDS, dated [DATE], revealed a BIMS score of 07 which indicated severe cognitive impairment. Record review of Resident #1's care plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-12 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents' right to personal privacy and confidentiality of his or her personal and medical records for 3 of 3 (Resident #1, #2 and #3) residents reviewed for privacy and confidentiality, in that: The facility failed to prevent LVN A from having access and reviewing electronic medical records for Resident #1, #2, and #3's on [DATE] after she was removed from working from the facility on [DATE]. These failures placed residents at risk for having personal medical information disclosed and placed them at risk for misuse of the information. The findings included: Record review of Resident #1's face sheet (undated) revealed an admission date of [DATE] and readmission date of [DATE] with diagnosis which included: unspecified dementia, epilepsy, and hallucinations. Record review of Resident #2's face sheet (undated) revealed an admission date of [DATE] and a readmission date of [DATE] and a discharge date of [DATE] (expired) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure each resident had a right to a dignified existence in a manner and in an environment that promotes enhancement of his or her quality of life, recognizing each resident's individuality for 1 of 4 Residents (Resident #1) reviewed for dignity, in that: The facility failed to ensure a visitor, not related to Resident #1, did not record, and publish a video to social media, that could be taken out of context and in a manner than was distressing for family. This deficient practice could affect dependent residents and their families and contribute to feelings of shame and loss of dignity. The findings included: Record review of Resident #1's face sheet (undated) revealed an admission date of 3/25/2020 and readmission date of 3/14/2023 with diagnosis which included: unspecified dementia, epilepsy, and hallucinations. Record review of Resident #1's quarterly MDS dated 8/12/2024 revealed a BIMS SCORE that could not be assessed because the resident was unable to complete the interview. The assessment indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen observed for food service sanitation, in that: The kitchen was dirty and un-sanitary. This failure could place residents who eat meals from the kitchen at risk for spread of infections, food contamination, and food borne illness. The findings were: Observation on 3/12/24 from 2:30 PM to 3:00 PM of the kitchen revealed there was grease, dirt and debris under the two refrigerators. There was grease, dirt and debris under the ice chest. In the pantry foods were stored of the floor and in sealed containers. There was mice droppings on the floor near a wall adjacent to the pantry. Observations on 3/13/24 at 10:00 AM and 3/14/24 at 9:00 AM revealed the kitchen was closed for cleaning and sanitation. The facility ordered catered meals for the residents both days, 3/13/24 and 3/14/24. During an interview on 3/12/24 at 3:01 PM, the FSS stated that she was hired three weeks ago and had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to dispose of garbage and refuse properly for 2 of 3 dumpsters, in that: The drain plug was missing from Dumpsters #1 and #2. This failure could place residents at risk for exposure to germs and diseases carried by vermin and rodents. The finding were: Observation on 3/13/24 at 11:30 AM with the Maintenance Director of the dumpster site revealed 2 out of 3 dumpsters were missing plugs. The dumpster lids were closed. The bottom of the dumpsters had no holes or metal rot. Only one dumpster had one garbage bag. All three dumpsters dumpster had been empty that morning. There were no pests, vermin and/or animals around the dumpster site. During an interview on 3/13/24 at 11:31 AM, the Maintenance Director stated he was hired three weeks ago and had not checked on the dumpster plugs. The Maintenance Director stated that the plugs were necessary so that liquids formed inside the dumpsters did not drip into the environment attracting pests, vermin and/or animals. The Maintenance Director stated that checking on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain an effective pest control program to keep the facility free of pests for 1 of 1 kitchen in that: Mice and rats were seen in the facility's kitchen in the past. This deficiency practice could affect residents who receive meals from the kitchen and could place them at risk of contracting food borne illnesses. The noncompliance was identified as PNC(past noncompliance). The noncompliance began on 12/29/23 and ended on 2/12/24. The facility had corrected the noncompliance before the survey began. The findings included: Observation on 3/12/24 from 2:30 PM to 3:00 PM of the kitchen revealed there were 13 dried mouse droppings near the pantry area underneath a metal cabinet. Two sticky mouse traps were present on the floor near the pantry. There was a live mouse trap in the ceiling of the kitchen near the ceiling leading to the pantry. As the Maintenance Director removed the ceiling tile near the pantry, five dried vermin droppings fell on a kitchen counter top. There were no fresh droppings in the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-03-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews a facility must coordinate assessments with the pre-admission screening and resident review (PASARR) program under Medicaid in subpart C of this part to the maximum extent practicable to avoid duplicative testing and effort. Coordination includes, Incorporating the recommendations from the PASARR level II determination and the PASARR evaluation report into a resident's assessment, care planning, and transitions of care for 1 of 1 (Resident #1) resident with PASARR recommendations in that: Resident #1 NFSS for therapy services was not submitted timely. The Failures could affect residents with PASSR services and could result in residents not receiving the PASSR recommended services. The findings included: Record review of Resident #1's admission record dated 3/7/2024 was admitted on [DATE], re-admitted on [DATE] with diagnoses of Quadriplegic Cerebral Palsy, Schizophrenia, Severe intellectual disabilities, and Muscle Weakness. Record review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-22 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours to the administrator of the facility and to other officials (including to the State Survey Agency) in accordance with State law through established procedures for 7 of 7 residents (Resident #'s 1-7) reviewed for neglect, in that: Resident #'s 1-7 were occupying rooms in 100 Hall (Male Secured Unit) and 200 Hall without functioning HVAC/Heating Systems which resulted in these residents being subjected to enduring cold temperatures during cold winter weather. The facility did not report this to the state agency. This deficiency placed residents at risk for harm by a diminished quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-22 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and interviews, the facility failed to maintain essential equipment in safe operating condition for 2 of 2 HVAC Heating Units reviewed for safe operating equipment: 1. The HVAC Heating Unit for Hall 100 (Male Secured Unit) was not functioning during cold winter weather 2. The HVAC Heating Unit for Hall 200 was not functioning during cold winter weather This failure placed residents at risk for harm by a diminished quality of life, specifically, sleep deprivation and cold-related injuries (hypothermia). The findings included: Observation on 01/17/24 at 2:15 PM, when entering the facility, revealed it was noticeably cold and residents/staff were still wearing winter clothing (jackets/gloves/scarfs/ski caps) while in the building. Record review of website: Past Weather in [city] Texas, USA - Yesterday or Further Back (timeanddate.com) of the air temperatures for [city], Texas revealed the following air temperatures and corresponding dates for the city this facility was located:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-21 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to utilize the services of a registered nurse for at least eight consecutive hours per day, seven days per week for 73 days out of 110 (9/1/23 - 9/13/23, 9/19/23 - 9/23/23, 9/27/23 - 10/6/23, 10/10/2023 - 10/12/23, 10/21/23 - 10/30/2023, 11/2/23 - 11/5/23, 11/9/2023 - 11/12/23, 11/17/23 - 11/19/2023, and 11/23/23 - 12/10/23) reviewed for nursing services, in that: The facility did have a registered nurse for at least eight consecutive hours per day, seven days per week on the following dates: 9/1/23 - 9/13/23, 9/19/23 - 9/23/23, 9/27/23 - 10/6/23, 10/10/2023 - 10/12/23, 10/21/23 - 10/30/2023, 11/2/23 - 11/5/23, 11/9/2023 - 11/12/23, 11/17/23 - 11/19/2023, and 11/23/23 - 12/10/23. This deficient practice could place residents at risk of not receiving adequate care. The findings included: Record review of the facility's Daily Nursing Staffing Sheets revealed the following: 9/1/23: 1 RN for the A.M. shift, 0 RNs for the P.M. shift, and 0 RNs for the overnight shift. 9/2/23 - 9/3/23: 0 RN for the A.M. shift, 0 RNs for the P.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nurses had the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, for 2 out of 9 LVNS (LVN G and LVN H) reviewed for the administration of medications via and caring for a central line. As of 12/08/2023, 2 LVNs (LVN G and LVN H) operated outside their scope of practice by administering medications via Resident #1's PICC. These failures could place residents at risk for adverse outcomes to resident care and/or services and may also include the potential for physical and psychosocial harm. Findings included: Record review of Resident #1's Face Sheet, dated 12/08/23, revealed the resident was admitted on [DATE] with the following diagnosis: Acute hematogenous osteomyelitis (infection in the bone caused by bacteria), left tibia (anterior bone of the lower leg) and fibula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to determine that drug records were in order and that an account of all controlled substances was maintained and periodically reconciled for 4 out of 4 (Resident #13, Resident #14, Resident #15, and Resident #16) resident records reviewed in that: The facility failed to ensure the administration and count of controlled substances were reconciled. This deficient practice could affect residents whose records were maintained by the facility and place them at risk for drug diversion. The findings included: Resident #13 Record review of Resident #13's face sheet dated 12/06/2023 revealed the resident was re-admitted on [DATE] with diagnoses that included: Pain and Fibromyalgia (condition defined by widespread pain). Record review of Resident #13's MDS assessment, dated 10/25/2023, revealed the resident had a BIMS score of 9 (suggesting moderate impairment). Record review of Resident #13's care plan dated 7/18/22, revealed Resident is at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure all drugs and biologicals were stored in locked compartments in 3 medication carts of 6 medication carts (Nurse's Cart 300-hallway, Treatment Cart 300-hallway, and Treatment Cart 200-hallway) reviewed for medication storage, in that: The facility failed to ensure the Nurse's Cart 300-hallway, Treatment Cart 300-hallway, and Treatment Cart 200-hallway were locked when left unattended in the hallway. This deficient practice could place residents at risk of medication misuse or drug diversion. The findings included: During an observation on 12/06/2023 at 2:02 p.m., the nurse's medication cart on the 300-hallway was unlocked and unattended. There were ambulatory residents in the immediate vicinity and there were no nurses at the nurses' station. CMA B arrived at 2:03 p.m., she locked the cart. During an observation on 12/08/23 at 7:16 a.m., the nurse's medication cart on the 300-hallway was unlocked and unattended. 2 CNAs were at the nurses' station, there were no nurses and there were ambulatory residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the required abuse training for all employees for 3 of 3 abuse incidents reviewed for abuse training, in that: The facility failed to address allegations of abuse for Resident #s 4, 5, and 3 by in servicing all staff on abuse definition and reporting. This failure could place residents at risk of abuse, humiliation, intimidation, fear, shame, agitation, and decreased quality of life. Findings included: 1. Record review of Resident #5's Face Sheet, dated 12/08/2023 revealed Resident #5 was an [AGE] year-old male, initially admitted to the facility on [DATE] with diagnoses of dementia (a general term for impaired ability to remember, think, or make decisions), Alzheimer's disease (a progressive disease that affects memory and other important mental functions), and muscle wasting and atrophy (shrinking of muscle or nerve tissue). Record review of Resident #5's MDs, assessment date 09/21/2022 revealed Resident #5 had a BIMS score of 05 and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that each resident had the right to be free from abuse for 3 of 3 (Resident #3, Resident #4, Resident #5) residents reviewed for abuse. 1. The facility failed to address allegations of abuse for Resident #4 and Resident #5 by in servicing all staff on abuse definition and reporting. 2. Resident #3 was verbally and mentally abused by LVN J. This failure could place residents at risk of abuse, humiliation, intimidation, fear, shame, agitation, and decreased quality of life. Findings included: 1a. Record review of Resident #5's Face Sheet, dated 12/08/2023 revealed Resident #5 was an [AGE] year-old male, initially admitted to the facility on [DATE] with diagnoses of dementia (a general term for impaired ability to remember, think, or make decisions), Alzheimer's disease (a progressive disease that affects memory and other important mental functions), and muscle wasting and atrophy (shrinking of muscle or nerve tissue). Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-27 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were informed before, or at the time of admission, and periodically during the resident's stay, of services available in the facility and of charges for those services, including any charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 3 of 3 (Resident #57, #66, and #138) residents reviewed for Medicare/Medicaid services. 1. Resident #57 was not given a Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) when discharged from skilled services prior to her covered days being exhausted. 2. Resident #66 was not given a Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) when discharged from skilled services prior to her covered days being exhausted. 3. Resident #138 was not given a Skilled Nursing Facility Notice of Medicare Non-Coverage (NOMNC) when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: 1. There were two reach-in freezers in the conference room that did not have temperature tracking logs and one freezer did not have a thermometer. 2. There was an opened 5 lb. container of cottage cheese that was past its use by date in the walk-in cooler. 3. There were two boxes of pasta and one box of thickened water on the floor in the dry storage room. 4. [NAME] B had facial hair and was not wearing a facial hair restraint while engaged in food preparation. These failures could place residents who received meals and/or snacks from the kitchen at risk for food borne illness. The findings included: 1. Observation on 04/23/2023 at 10:10 a.m. revealed there were two reach-in chest freezers in the facility's conference room. Neither freezer had a temperature log attached to it or on the wall indicating that the temperatures of the freezers had been recorded daily. Freezer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-27 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to dispose of garbage and refuse properly for 2 of 3 dumpsters (Dumpster #1 and Dumpster #2), in that: Dumpsters #1 and #2 did not have drain plugs for 4 of 4 days, and Dumpster #2 had trash pulled through the drain hole. This could place residents at risk for exposure to germs and diseases carried by vermin and rodents. The findings were: Observation on 4/25/2023 at 1:48 p.m. with [NAME] K revealed there were three Dumpsters, all blue in color, behind the facility. Dumpsters #1 and #2 did not have drain plugs. Observation on 04/25/2023 at 1:50 p.m. revealed Dumpster #2 had a torn trash bag and rag that were pulled from inside the dumpster through the drain hole to the ground outside the Dumpster. The rag was rusted in color and the trash bag was extended approximately 2' outside the dumpster. There was trash inside the trash bag and there were numerous pill bugs (aka roly poly) crawling underneath the trash bag. Interview on 4/25/2023 at 1:51 p.m. with [NAME] K revealed she observed that Dumpster #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to treat each resident with respect, dignity, and care for each resident in a manner and in an environment that promotes or maintains their quality of life for 1 of 7 residents (Resident #289) reviewed for dignity in that: Resident #289 was observed in their resident room wearing nothing but a disposable brief. The door to the resident's room was open, and the privacy curtain in front of the resident's bed was open. These failures could affect residents by contributing to poor self-esteem and decreased self-worth. The findings included: Record Review of Resident #289's Face Sheet reflected the resident was a [AGE] year-old male on hospice admitted to the facility on [DATE] with diagnosis that include alcoholic cirrhosis of the liver (chronic liver damage that causes liver failure), Hepatic encephalopathy (loss of brain function due to the liver not removing toxins from the blood), and osteoporosis (condition in which bones become weak and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences involving the call light; in 1 of 81 residents reviewed for call light , Resident # 288 . Resident #288 had no access to his call light, as he was lying in bed, and the call light was on the floor. This deficient practice could affect 15 residents who used call lights for assistance in maintaining and/or achieving independent functioning, dignity, and well-being. Findings included: Review of Resident # 288's electronic face sheet dated 4/23/23 revealed a [AGE] year-old male admitted on [DATE] with a diagnosis of [Acute Respiratory Distress] when fluid builds up in the tiny, elastic air sacs in the lungs. [Muscle Weakness] Lack of muscle strength. [ Essential Hypertension] abnormally high blood pressure that's not the result of a medical condition. Review of Resident 288's admission MDS dated [DATE] revealed BIMS left blank, indicating resident # 288 could not complete the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the assessment accurately reflected the resident's status for 2 of 38 residents (Residents #8, #57) whose assessments were reviewed, in that: 1. Resident #8's Annual MDS dated [DATE] incorrectly documented the resident was on an anticoagulant. 2. Resident #57 Quarterly MDS did not have depression listed under active diagnoses. This failure could place residents at-risk for inadequate care due to inaccurate assessments. 1. Review of Resident #8's face sheet dated 4/24/2023 revealed the resident was admitted to the facility on [DATE] and had diagnoses that included vascular dementia (problems with reasoning, judgement, memory and other thought processes caused by brain damage from impaired blood flow to the brain) with behavioral disturbance, mild protein-calorie malnutrition (inadequate of food as a source of protein, calories, and other essential nutrients occurring in the absence of significant inflammation, injury or another condition),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and time frames to meet a resident's mental, nursing, and psychosocial needs that were identified in the comprehensive assessment, for 2 of 38 Residents (Resident #55 and #57) reviewed for care plans, in that: 1. The facility failed to fully develop a comprehensive person-centered care plan that was specific for Resident #55 to address hospice information, details of hospice care provided and coordination of services. 2. The facility failed to fully develop a comprehensive person-centered care plan that was specific for Resident #57 to address the resident's diagnosis of depression and use of psychotropic medications. These failures could place residents at risk for not getting their medical, physical, and psychosocial needs met and not being provided with the necessary care or services and having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive care plan, the physicians' orders, and the residents' choices for 1 of 7 residents (Resident #7) reviewed for quality of care in that: The facility failed to provide Resident #7 with adequate and timely wound care to treat a wound to the resident's stomach. This failure could place residents at risk for not receiving appropriate care and treatment resulting in infection, delayed healing, and diminished quality of life. The findings included: Record Review of Resident #7's face sheet, dated 4/25/2023, reflected Resident #7 was a [AGE] year-old female admitted on [DATE] with diagnosis including Chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe), Morbid obesity (excessive body fat that increases the risk of health problems), rash, and cellulitis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received proper treatment and assistive devices to maintain hearing abilities for that 1 of 7 residents (Resident #14) reviewed for hearing in that: The facility failed to ensure Resident #14 received appropriate services to assess for maintaining or improving hearing abilities. This failure could affect residents by placing them at risk for unmet needs and diminished quality of life. The findings included: Record review of Resident #14's face sheet dated 4/26/2023 reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnosis that included Type 2 diabetes (chronic condition that affects the way the body processes sugar), post-traumatic stress disorder, and dementia (thinking and social symptoms that interfere with daily functioning). Record review of Resident #14 MDS dated [DATE] states Resident #14 can hear with minimal difficulty. Record review of Resident #14's Care Plan with a problem start date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure incontinent bladder residents received appropriate treatment and services to prevent urinary tract infections and restore continence to the extent possible for 2 out of 36 residents reviewed reviewed for indwelling catheters , (Resident # 12 and 41) The facility failed to ensure Resident # 12 and Resident # 41 indwelling catheter was attached to prevent pulling or tugging to the urethra. These failures could place residents at risk for discomfort, urethral trauma (injury to the duct in which urine is transported out of the body from the bladder), and urinary tract infections. Findings included: 1.Record review of Resident's # 12 face sheet dated 4/23/23 revealed an [AGE] year-old male admitted to the facility on [DATE] and readmitted on [DATE] with the diagnosis of [Dysphagia] Difficulty swallowing. [Dementia] impaired ability to remember, think, or make decisions that interfere with everyday activities. [Hypothyroidism] when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure residents who use psychotropic drugs, PRN orders for psychotropic drugs are limited to 14 days for 1 of 20 Residents , Resident (# 41) reviewed for unnecessary psychotropic medications. The Facility failed to address as needed order for Alprazolam that exceeded the 14-day limit for as-needed psychotropic medications. This deficient practice could affect 1 resident who receives Alprazolam in the facility and put them at risk for adverse consequences such as impairment or decline in an individual's mental or physical condition or functional or psychosocial status. The findings were: Record review of Resident 41's face sheet dated 4/23/2023 revealed that a [AGE] year-old male was admitted on [DATE] and readmitted on [DATE] with a diagnosis of [paraplegia], impairment in motor or sensory function of the lower extremities. [Dysphagia] taking more time and effort to move food or liquid from your mouth to your stomach. [ Muscle wasting]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents are free of any significant medication errors and that accepted professional standards and principles which apply to administration were followed for 2 (Resident #288 and Resident # 4) of 15 Residents observed and reviewed for medication administration in that: 1. Resident # 288's medications were in a medicine cup in the top drawer of the medication cart. 2. Resident #4's medications were in the medicine cup in the top drawer of the medication cart. This deficient practice could affect residents who receive medications, resulting in needed medications not being taken and documented as taken. The findings were: 1.Review of Resident # 288's electronic face sheet dated 4/23/23 revealed he was admitted on [DATE] with a diagnosis of [Acute Respiratory Distress] when fluid builds up in the tiny, elastic air sacs in the lungs. [Muscle Weakness] Lack of muscle strength. [ Essential Hypertension] abnormally high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to assist residents in obtaining routine dental care for 1 of 7 residents (Resident #14) reviewed for dental services in that: The facility failed to assist Resident #14 in obtaining dental services after assessments indicated the resident had mouth or facial pain, discomfort, or difficulty with chewing. These failures could lead to pain, and dental/gum problems. The findings included: Record review of Resident #14's face sheet dated 4/26/2023 reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnosis that included Type 2 diabetes (chronic condition that affects the way the body processes sugar), post-traumatic stress disorder, and dementia (thinking and social symptoms that interfere with daily functioning). Record review of Resident #14's MDS assessment dated [DATE] indicated Resident #14 had mouth or facial pain, discomfort, or difficulty with chewing. Record review of Resident #14's MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to maintain medical records on each resident that are complete and accurately documented for 3 of 38 (Residents #55, #57, and #289) residents reviewed for complete and accurate medication administration records, in that: 1. Resident #55 had an order to be in isolation however she came off isolation over 2 months ago. 2. The facility documented Resident #289s admission note in Resident #57's electronic health record. These failures could place residents at risk for not receiving care and services necessary to achieve and maintain desired health outcomes and honor their advance directive preferences. The findings included: 1. Review of Resident #55's face sheet dated 4/24/2023 revealed the resident was admitted to the facility on [DATE] and had diagnoses that included vascular dementia (problems with reasoning, judgement, memory and other thought processes caused by brain damage from impaired blood flow to the brain) with behavioral disturbance, mild…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of infections for 1 of 7 staff (LVN D) reviewed for infection control, in that: LVN D did not sanitizer the scissors prior to cutting medical tape during wound care for Resident #7. LVN D did not change gloves, or sanitize her hands after touching her face mask, and continued wound care for Resident #7. These deficient practices could place residents who receive wound care at-risk for infections. The findings included: During an observation on 04/26/23 at 3:47 p.m. LVN D prepared wound care supplies to treat Resident #7's abdominal skin fold wound. LVN D put on clean gloves, cleaned the bedside table, removed the gloves, placed several bottles of sterile water on the table, placed calcium alginate pads on the table, removed scissors from the cart, did not sanitize the scissors, and placed them on table. LVN D then removed her gloves sanitized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements: An antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use for 1 of 1 facility reviewed for antibiotic stewardship program, in that: The facility did not perform antibiotic stewardship for 4 consecutive months (October, November, December 2022, and January 2023. This deficient practice placed residents at risk for infections and ineffective antibiotic therapies. The findings: During an interview on 4/24/2023 at 1:33 p.m., ADON stated she was the facility's Infection preventionist starting February 2023. During an interview on 4/24/2023 at 1:45 p.m. with ADON stated she could not produce any documentation for the infection control or antibiotic stewardship surveillance and tracking for October, November, December 2022, and January 2023. ADON only provided antibiotic stewartship survelance for Febuary , March and April 2023 . During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an effective pest control program so the facility was free of pests for 1 of 124 residents (Resident #25), in that: There were gnats too numerous to count flying around Resident #25's head and body, and also gnats too numerous to count on the resident's mattress, pillows, water pitcher, bed frame, light fixture, and cord attached to the light fixture. This deficient practice could lead to the spread of diseases and have an adverse effect on the resident's mental health. The findings included: Record review of Resident #25's face sheet revealed the resident was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (disrupted blood flow to the brain which can cause parts of the brain to die off); aphasia (loss of ability to understand or express speech, caused by brain damage); gastroesophageal reflux disease (when stomach acid repeatedly flows back into the tube connecting the mouth and stomach),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access, for 1 of 1 Resident (#72) reviewed for medication storage, in that: RN H left Resident #72's medication unattended and unsecured at Resident #72's bedside. This deficient practice placed residents at risk for not receiving therapeutic effects of the medications as prescribed. The findings are: A record review of Resident #72's face sheet revealed an admission date of 9/15/2021 with diagnoses which included seizures, anxiety disorder, and paranoid schizophrenia [severe type, and a form of psychosis, paranoid schizophrenia is characterized by delusions and sometimes hallucinations]. A record review of Resident #72's Brief Interview for Mental Status score revealed 06 severe cognitive impairment. A record review of Resident #72's care plan, dated 1/26/2022, revealed, revealed, Death and dying issues related to terminal condition, as evidenced by: Hospice services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-10 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to ensure the menu was followed for 1 of 1 kitchen reviewed for menus in that: The facility failed to ensure protion sizes were served according to the menu and recipe: 1. Residents who received a pureed diet were served ½ cup portion of Pureed Spaghetti with Pureed Meat Sauce instead of a 1 cup portion at the noon meal; and 2. Residents who received a regular diet were served one ½ cup portion of Caesar Salad instead of two ½ cup portions at the noon meal. These deficient practices could place residents at risk of dissatisfaction, poor meal intake, and/or unwanted weight loss. The findings were: Record review of the Diet Spreadsheet for Fall Winter 2021-2022 Extensions for Day 10 Tuesday revealed at the noon meal: 1. Residents who received a pureed diet were to receive two #8 scoops (two ½ cup portions to equal 1 cup) of Pureed Spaghetti with Pureed Italian Meat Sauce, and 2. Residents who received a regular diet were to receive two 4-ounce measuring utensil to equal 1 cup serving of Caesar Salad. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: 1. Employee A did not have a beard guard on to cover his facial hair during food preparation. 2. The handles of measuring utensils stored in the sugar, flour and rice bins touched the products stored in the bins instead of in an upright position. 3. Two and ½ cases of canned food (peaches, mashed potatoes, and sliced carrots) were stored on the floor in the dry storage room instead of 6 off the floor. These deficient practices could place all residents who received meals/snacks from the kitchen at risk for food borne illness. The findings were: 1. Observation on 1/23/22 at 9:08 a.m. revealed Employee A was standing by the 3-compartment sink washing pots and pans. Employee A had a beard about ¼-3/8 long and did not have a beard guard/restraint on. Employee A stated he was assisting in the kitchen because the dietary manager and several other dietary employees were out sick.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to maintain an infection prevention and control program designed to provide a safe and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 4 halls (100 hall) in that: 1. Men's unit (hot zone)- CNA K and LVN L not wearing eye protection in the hot zone hall. a. CNA K walked from the hot zone to the cold zone to use the bathroom, without taking off her N95 mask. b. LVN L pushed the lunch cart from the hot zone to the cold zone, a door was separating the zones. Observation of lunch cart had 10 trays and 10 plate tops that were not sanitized. c. LVN L pushed the hydration cart with 3 tall plastic coffee pitchers, 3 1-gallon clear containers on 1st shelf, the 2nd shelf had a container with sugar, and the 3rd shelf had a metal wide container with ice and 3 resident plastic pitchers were not sanitized. This hydration cart was pushed from the hot zone to the cold zone. 2. Women's unit-LVN I was not wearing a N96 mask or eye protection when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegations of abuse were reported immediately, but not later than 2 hours after the allegation was made, or if the events that caused the allegation did not involve abuse or result in bodily injury not later than 24 hours, to the State Agency for 2 of 7 residents (#26 and #84) reviewed for abuse in that: The facility did not report to the State Survey Agency that Resident #26 reported she was going to give Resident #84 a blow job (oral stimulation of his penis) when the residents were found alone in the TV area. This deficient practice could place residents at risk for not having all allegations of abuse and neglect reported to the State Survey Agency in a timely manner. The findings were: Record review of Resident #26's face sheet dated 1/26/2022 revealed she was [AGE] years old, admitted to the facility on [DATE] and had diagnoses that included anoxic brain injury (complete lack of oxygen to the brain, resulting in death of brain cells), type…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program under Medicaid in subpart C of this part to the maximum extent practicable to avoid duplicative testing and effort for 1 of 1 Resident (Resident #38) reviewed for coordination with the State Agency, in that; The facility did not submit the Nursing Facility Specialized Services (NFSS) form to the State Agency. This deficient practice placed the resident at risk for not receiving specialized services provided by the State Agency. The findings include: A record review of Resident #38's face sheet, dated 1/24/2022, revealed an admission date of 4/14/2021, with diagnoses which included moderate intellectual disabilities, cognitive communication deficit, and major depressive disorder. A record review of Resident #38's Brief interview for Mental Status (BIMS) score, dated 1/24/2022, revealed 03, severe intellectual disability. A record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility to provide a safe and comfortable environment for residents, staff in 1 of 2 (women's unit) shower rooms in the 100 hall in that: In the Women's unit shower room, in the 100 hall, there was a tall plastic 3 shelf storage bin which contained 7.5 fluid ounces of peri-fresh spray, tray of razors 15 count, 3 24 fluid ounce body wash bottles, and a 16 ounce zinc oxide ointment container. Resident #58 was observed walking back and forth on the hall, but not in the shower room. The Findings were: Record review of Resident #58's face sheet dated 1/26/2022 revealed she was admitted on [DATE] with diagnoses of anxiety disorder, vascular dementia with behavioral disturbance, cognitive communication deficit, major depressive disorder and weakness. Record review of Resident #58's Quarterly MDS dated [DATE] in Section C-Cognitive Patterns revealed she had a BIMs of 5/15, severely cognitively impaired. Observation on 1/23/22 at 9:46 a.m. with CAN J, in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-10 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to provide quality laboratory services to meet the needs of its residents, for 1 of 1 glucometer reviewed for calibration, in that: The facility did not record the serial number of the glucometer being calibrated, the calibration solutions were not labeled with the opened date, and the glucometer was not calibrated daily. These deficient practices placed residents at risk for their blood sugar levels not being accurately assessed. The findings included An observation on 1/26/2022 at 4:22 pm of the facility's 100-hall glucometer [a device for measuring the concentration of glucose in the blood, typically using a small drop of blood placed on a disposable test strip, where a chemical reaction with glucose alters the electrical conductivity of the strip] revealed the facility utilized the [brand name] glucometer with the serial number (21)K008119H2721. A record review of the facility's Glucose Monitoring Quality Control Record for January 2022, revealed no serial number recorded for the glucometer being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employ staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition services for 1 of 1 dietary manager reviewed for qualified dietary staff. The facility failed to employ a certified dietary manager as required. This failure could place residents who consumed food prepared by staff in the kitchen at increased risk of food borne illness and not receiving adequate nutrition. Findings included: Record review of the policy titled Food Services Manager, revised 12/2008, revealed The Food Services Manager is a qualified supervisor licensed by this state and is knowledgeable and trained in food procurement, storage, handling, preparation, and delivery. Record Review of an undated list of employees revealed Employee F was the Dietary Manager. Record review of the Dietary Manager's employee file revealed he was hired on 1/10/2022 as the Dietary Manager. Record review of the Dietary Manager's undated Employment Application revealed he did not have any certification or degrees. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-10 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain the required minimum of 12 hours annual in-service records for 2 of 2 CNAs (CNA C and CNA D) records reviewed for staff training. The facility failed to provide CNAs C and D with 12 hours in-service training per year. This failure could affect the residents by allowing them to be care for by untrained staff. Findings included: Record review of the following CNA's Individual Education Record (annual log of in-service hours) revealed the following: CNA C had a hire date of 7/18/2018 and had only completed 2 hours of annual training. CNA D had a hire date of 7/10/2020 and had only completed 2 hours of annual training. In an interview on 1/26/22 at 3:35 p.m., the Administrator revealed in-service training was conducted monthly. The Administrator stated the previous Human Resource employee would log employees in-service training on the Individual Education Record, but her employment ended in June 2021 and the Administrator has not had a chance to train the new Human Resource employee to record the in-services. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-02-10 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the daily nurse staffing data was posted in a prominent place readily accessible to residents and visitors for 1 of 1 facility reviewed for staff posting for 2 of 4 days, in that: The facility failed to post the nursing staffing information daily at the start of the shift. This failure could place residents at risk of not having access to information regarding staffing data and facility census. The findings were: Observation on 1/23/22 at 8:51 a.m. of the Daily Nurse Staffing posting in a clear acrylic holder across from the 300/400 Hall nurse's station revealed it was dated 1/21/22. In an interview on 1/23/22 at 11:46 a.m. with LVN B, after she looked at the Daily Nurse Staffing posting, confirmed the posting was dated 1/21/22 and was for all the shifts. Observation on 1/25/22 at 8:25 a.m. of the Daily Nurse Staffing posting in a clear acrylic holder across from the 300/400 Hall nurse's station revealed it was dated 1/24/22. In an interview on 1/25/22 at 9:57 a.m. with the Administrator revealed she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-02-10 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to dispose of garbage and refuse properly for 3 of 3 dumpsters for 3 of 4 days, in that: All 3 dumpsters (Dumpster #1, #2 and #3) did not have drain plugs for 3 of 3 days; and Dumpster #3 had lids ajar with trash bags bulging out for 2 of 3 days. This deficient practice could place residents at risk for exposure to germs and diseases carried by vermin and rodents. The finding included: Interview on 1/23/22 at 9:28 a.m. with the Maintenance Director revealed the facility had a problem with racoons getting into the dumpsters, leaving the lids open, removing the drain plugs with their paws and pulling the plastic bags out through the drain plug. The Maintenance Director reported he replaced the dumpster drain plugs numerous times because of the racoons removing them. Observation on 1/23/22 at 9:31 a.m. of the three dumpsters used for the disposal of trash revealed Dumpster #1 (the dumpster closest to the wooden shed) had the drain plug missing with plastic pulled through the drain hole sticking out about six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$154,617 in federal fines across 5 penalties. 1 Medicare payment denial on record.

  • $91,293 — penalty dated 2025-07-31
  • $11,389 — penalty dated 2024-06-14
  • $14,814 — penalty dated 2024-05-07
  • $15,593 — penalty dated 2023-12-21
  • $21,528 — penalty dated 2023-12-21
  • Medicare payment denial — starting 2025-09-02 for 6 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
GUADALUPE COUNTY HOSPITAL BOARDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 11/01/2022
COLVIN, JIMIndividualCORPORATE DIRECTORsince 07/05/2023
HUMPHREY, RONALDIndividualCORPORATE DIRECTORsince 03/01/2022
MAJOR, DOLORESIndividualCORPORATE DIRECTORsince 03/01/2025
RAMIREZ, LOUISIndividualCORPORATE DIRECTORsince 03/01/2021
REYES, JAMESIndividualCORPORATE DIRECTORsince 04/05/2022
SCHNURIGER, JEANNEIndividualCORPORATE DIRECTORsince 03/01/2015
VORDENBAUM, ERICIndividualCORPORATE DIRECTORsince 03/01/2007
GANN, KODYIndividualCORPORATE OFFICERsince 12/21/2020
HAYNES, ROBERTIndividualCORPORATE OFFICERsince 12/29/2003
KERRVILLE NURSING OPERATIONS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2022
RIVERSIDE SNF OPERATIONS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
RAMOS, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
CHAMBERLAIN, JEFFIndividualADP OF THE SNFsince 10/01/2024
GIVENS, LAURAIndividualADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 19 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
+8.6%
Operating marginrevenue minus expenses
$1
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 7%Other / private 16%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1 paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$205per resident / day
operating cost
$6,224per month
≈ monthly operating cost
$224per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 455724. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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