Merkel Nursing Center
1704 N. 1st, Merkel, TX 79536 · For profit - Limited Liability company · 65 certified beds · (325) 928-5673 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $318,060 in federal fines (most recent 2026-02-16)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (71%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.3% | 15.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.6% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 10.3% | 0.8% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 10.3% | 2.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.6% | 3.3% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.3% | 14.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 14.1% | 18.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 14.8% | 3.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.4% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.8% | 9.6% | 17.1% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.59 | 2.17 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.69 | 2.06 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 65 beds and averages 18.7 residents a day — about 29% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.52 hrs/resident/day on weekends vs 3.69 on weekdays — 32% thinner on weekends — a notable drop. RN hours go from 0.69 to 0.67 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 71% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 15 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · K2026-02-16 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 5 of 20 (Resident #1, Resident #2, Resident #3, Resident #5, and Resident #16) residents reviewed for neglect. 1. The facility failed to ensure 34 of 84 shifts were staffed with at least two nurse aides, per the facility assessment, between the dates of 1/1/26 and 2/11/26. 2. The facility failed to ensure effective training was provided to staff based on resident care requirements and needs. Staff employees designated as Nurse Aide (NA) were aides that had not completed the Nurse Aide Training and Competency Evaluation Program and passed the required written and skills test, required to be a certified nurse aide. 3. The facility failed to ensure there was a sufficient number of qualified and trained staff, needed to meet the needs of Resident #1. Resident #1 was dropped from a mechanical lift transfer on 01/26/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2026-02-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents for of 11 residents 20 (Resident #1, Resident #2, and Resident #3) reviewed for falls. 1. The facility failed to ensure Resident #1 was transferred with a mechanical lift by 2 staff, required when using a mechanical lift, which resulted in a distal femur fracture requiring surgical intervention 01/26/2026. 2. The facility failed to ensure Resident #5 had appropriate interventions and adequate staffing to prevent falls which resulted in multiple rib fractures and hospitalization on 01/15/2026. 3. The facility failed to ensure Resident #3 had appropriate interventions and adequate staffing to prevent a fall on 01/31/2026. An Immediate Jeopardy (IJ) situation was identified on 02/13/2026. While the IJ was removed on 02/16/2026, the facility remained out of compliance at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2026-02-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial wellbeing sufficient numbers of licensed nurses and nurse aides for 34 of 84 shifts reviewed for nurse staffing and 4 of 28 (Resident #2, Resident #3, Resident # 5 and Resident #16) residents reviewed for sufficient staffing. The facility failed to ensure 34 of 84 shifts were staffed with at least two direct care staff, per the facility assessment, between the dates of 1/1/26 and 2/11/2026 (1/02/26 6:00PM -6:00AM; 1/06/26 6:00PM -6:00 AM; 1/08/26 6:00PM -6:00 AM; 1/10/26 6:00AM -6:00PM; 1/11/26 6:00AM -6:00 PM; 1/15/26 6:00AM -6:00 PM; 1/16/26 6:00PM -6:00 AM; 1/17/26 6:00PM -6:00AM; 1/18/26 6:00PM -6:00AM; 1/19/26 6:00AM -6:00 PM; 1/21/26 6:00PM -6:00 AM; 1/22/26 6:00PM -6:00 AM; 1/26/26 6:00AM -6:00 PM;1/26/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2026-02-16 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that nurse aides were able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care for 9 (NA-A, NA-C, NA-F, NA-G, NA-H, NA-J, NA-L, NA-M, and NA- P) of 9 NA's reviewed for competency and training and 1 of 8 (Resident #1) residents reviewed for mechanical lift.The facility failed to ensure NA-A did not transfer Resident #1 with a mechanical lift without the assistance of a CNA or nurse, which resulted in Resident #1 receiving a distal femur fracture.The facility failed to ensure nurse aides were trained on how to use a mechanical lift for NA-A, NA-C, NA-F, NA-G, NA-H, NA-J, NA-L, NA-M, and NA- P. An Immediate Jeopardy (IJ) situation was identified on 02/13/2026. While the IJ was removed on 02/16/2026, the facility remained out of compliance at a scope of a pattern with the potential for more than minimal harm, due to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment remained as free of accident hazards as possible and each resident received adequate supervision to prevent accidents for 2 of 24 residents (Resident #1 and Resident #2) whose records were reviewed for quality of care. 1. The facility failed to ensure Resident #1 was supervised to prevent the ingesting of chemical. 2. The facility failed to ensure Resident #2 received adequate supervision to prevent the resident from leaving the facility. An Intermediate Jeopardy (IJ) was identified on 08/14/2025. The IJ template was provided to the facility on [DATE] at 5:00 p.m. While the IJ was removed on 08/20/2025, the facility remained out of compliance at a scope of pattern with the potential for more than minimal harm due to the facility's need to evaluate the effectiveness of the corrective systems. These failures could place residents at risk of pain, mental anguish, emotional distress, diminished quality of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-16 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to designate a registered nurse to serve as the director of nursing on a full-time basis for 1 of 1 facility reviewed for full-time DON.The facility failed to ensure there was a full-time (worked 40 or more hours a week) DON in 9 of 11 (week 12/14/2025 - 12/20/2025, week 12/21/2025 - 12/27/2025, week 12/28/2025 - 01/03/2026, week 01/04/2026 - 01/10/2026, week 01/11/2026 - 01/17/2026, week 01/18/2026 - 01/24/2026, week 01/25/2026 - 01/31/2026, week 02/01/2026 - 02/07/2026, and week 02/08/2026 - 02/14/2026) weeks reviewed. This failure could affect all residents in the facility by leaving residents and staff without supervisory coverage for nursing care and services.Findings included:Record review of the DON clock-in / clock-out reports for December 2025 to February, 14th 2026, revealed no evidence of 40 hours of DON coverage for: week 12/14/2025 - 12/20/2025, week 12/21/2025 - 12/27/2025, week 12/28/2025 - 01/03/2026, week 01/04/2026 - 01/10/2026, week 01/11/2026 - 01/17/2026, week 01/18/2026 - 01/24/2026, week 01/25/2026 -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-16 · tag F0728 — failed to protect against nurse-aide misconduct — widespreadEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to not use any individual working in the facility as a nurse aide for more than 4 months on a full-time basis unless that individual is competent to provide nursing and nursing related services and that individual has completed a training and competency evaluation program, or a competency evaluation program approved by the state or had been deemed or determined competent as provided in S483.150(a) and (b) for 8 of 11 (NA-A, NA-C, NA-F, NA-G, NA-H, NA-J, NA-L, and NA-P) Nurse Aides. The facility failed to ensure NA-A, NA-C, NA-F, NA-G, NA-H, NA-J, and NA-L were certified within the required time frame.This failure could place residents at risk for receiving care from an individual whose skill level was not known. Findings include:Review of the facility's employee files revealed: NA-A had a hire date of 9/25/2025 and worked full time until she was termed on 1/28/2026. NA-C had a hire date of 11/19/2024 and worked full time. NA-F had a hire date of 2/28/2025 and worked full time. NA-G had a hire date of 3/29/2024 and worked full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-16 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record reviews, the facility failed to establish an infection prevention and control program that included an antibiotic stewardship program that included antibiotic use protocols and a system to monitor antibiotic use for 3 of 3 months reviewed for antibiotic stewardship.The facility failed to maintain a system to monitor antibiotic use during the months of December 2025, January 2026 and February 2026.These failures placed residents at risk of adverse outcomes associated with the inappropriate use of antibiotics.Findings included:Record review of the facility infection tracking log revealed no evidence of an infection tracking log for antibiotic stewardship program for the months of December 2025, January 2026 and February 2026. During an interview on 02/09/2026 at 5:45 p.m., the ADON said she had performed IP tasks such as tracking infection prior to the previous DON being hired into the facility. The ADON stated she was not currently responsible for the tracking/trending of infections, but she had previously had a binder with all the residents who received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-16 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to have a designated Infection Preventionist who worked at least part-time at the facility and had completed specialized training in infection prevention and control for 1 of 1 facility reviewed for infection control.The facility failed to have a designated Infection Preventionist (IP) who worked at least part-time in the months of December 2025, January 2026 and February 2026.This failure could affect residents by placing them at risk of infection spread by the facility not appropriately recognizing and responding to communicable diseases and infections. Findings included:Record review of IP certificate dated 01/14/2026 reflected the DON had completed the course for Nursing Home Infection Preventionist Training. During an interview on 02/09/2026 at 5:45 p.m., the ADON said she had performed IP tasks such as tracking infection prior to the previous DON being hired into the facility. She stated the previous DON's last day was December 12, 2025. She stated she made sure that the new DON had completed training on infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-04 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's QAPI committee failed to implement an appropriate action plan to address identified quality deficiencies for 1 of 1 facility.The QAPI committee failed to implement the corrective actions outlined on the Plan of Correction, dated 8/29/2024, for deficient practice F695, F909, F941, F944, F949.This failure could place residents at risk for substandard quality of care due to the failure of the facility to take action on an identified problem affecting resident safety, respiratory treatment, and employee training. Findings included:Record review of a CMS 2567, dated 7/31/2025, reflected that based on observations, interviews, and record review, a deficient practice was cited at F695 (Respiratory/Tracheostomy Care and Suctioning) during the 7/31/2024 SSA recertification survey. Observations, interviews, and records reflected that the facility failed to have oxygen in use signs outside of resident's rooms that utilized oxygen. Record review of the facility's 9/5/2024 Plan of Correction which was submitted in response to the 7/31/2024 SSA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who needed respiratory care were provided with such care consistent with professional standards of practice for 4 of 14 residents (Resident #2, Resident #3, Resident #7 and Resident #11) reviewed for oxygen therapy. The facility failed to provide Oxygen (O2) in use sign on resident doorways for Resident #2, Resident #3, Resident #7 and Resident #11. This failure could place residents who use oxygen at risk of injury from fire.Findings included: Record review of Resident #2's electronic face sheet, dated 12.04.2025, revealed the resident was a [AGE] year-old female admitted 12.21.2022 with diagnoses including heart failure, emphysema (chronic lung disease), tobacco use, type II diabetes mellitus. Record review of Resident #2's Quarterly MDS assessment, dated 09.04.2025, revealed Resident # 2 had a BIMS score of 09, meaning moderate cognitive impairment and received oxygen therapy. Record review of Resident #2's Care Plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to collaborate with hospice representatives and coordinate the hospice care planning process for each resident receiving hospice services, to ensure quality of care for the resident, ensuring communication with the hospice medical director, the resident's attending physician and others participating in the provision of care for 3 (Resident #3, Resident #10, and Resident #24) of 3 residents reviewed for hospice services. The facility failed to maintain required hospice forms and documentation, that included the hospice plan of care and certificate of terminal illness to ensure Resident #3, Resident #10, and Resident #24 received adequate end-of-life care. The facility failed to have hospice care plans for Resident #3, Resident #10 and Resident #24.The facility failed to have Individual Election, Cancelation or Update forms for Resident #3, Resident #10 and Resident #24. The facility failed to have Physician Certification of Terminal Illness form for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct regular inspections and maintenance of resident bed frames, mattresses, and bed rails, to identify areas of potential entrapment hazards for 4 (Resident #2, Resident #3, Resident #7, and Resident #9) of 14 residents reviewed for physical environment. The facility failed to conduct regular inspections of resident side rails, bed frames and mattresses to identify entrapment risks for Resident #2, Resident #3, Resident #7, and Resident #9. This failure could place residents at risk of injury resulting from equipment malfunction, entrapment, or falls. Findings included: Record review of Resident #2's electronic face sheet, dated 12/3/2025, reflected she was a [AGE] year-old female admitted [DATE] with diagnoses including history of falling and dementia.Record review of Resident #2's quarterly MDS, dated [DATE], reflected a BIMS score of 9 which indicated she had moderate cognitive impairment. Further review of the MDS reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 5 of 16 (ADMN, DON, DM, Maint.D, and NA G) staff reviewed training requirements. The facility failed to implement and maintain a training program that ensured the DON, DM, Maint.D, and NA G received required HIV training upon hire. The facility failed to implement and maintain a training program that ensured the ADMN received required HIV annual training. These failures could place residents at risk of being cared for by staff insufficiently trained on the mode of HIV transmission, HIV prevention, behaviors related to substance abuse, precautions, rights of an infected individual and behaviors associated with HIV transmission. Findings included:Record review of personnel record for the ADMN reflected a hire date of 8/17/2021. Further review of personnel record provided by the AIT reflected no evidence he completed required annual HIV training for the previous 12 months.Record review of personnel record for the DON reflected a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 6 of 16 (the DON, the DM, RN C, LVN E, NA G, and NA H) staff reviewed for training on effective communication. The facility failed to ensure communication training was provided to DON, DM, RN C, LVN E, NA G, and NA H upon hire. This failure could place residents at risk of not understanding their total health status and not effectively being provided notice of rights and services both orally and in writing in a manner that the resident understands. Findings were:Record review of the personnel record for the DON reflected a hire date of 7/1/2025. Further review of the personnel record provided by the AIT reflected the DON had no evidence that she had completed required effective communication training upon hire or while working at the facility.Record review of the personnel records for the DM reflected a hire date of 10/20/2025. Further review of the personnel record provided by the AIT reflected the DM had no evidence that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · E2025-12-04 · tag F0942 — patternEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 4 of 16 (the DM, LVN E, NA G, and NA H) staff reviewed for training on resident's rights. The facility failed to ensure that the DM, LVN E, NA G, and NA H were educated on the rights of the resident, and the responsibilities of the facility to properly care for its residents upon hire.This failure could place residents at risk of their rights not being honored by uninformed staff.The findings were:Record review of the personnel records for the DM reflected a hire date of 10/20/2025. Further review of personnel record provided by the AIT reflected the DM had no evidence that she had completed required resident rights training upon hire or while working at the facility.Record review of the personnel records for LVN E reflected a hire date of 6/20/2025. Further review of the personnel record provided by the AIT reflected LVN E had no evidence that she had completed required resident rights training upon hire or while working at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 3 of 16 (the DM, RN C, and NA G) staff reviewed for training on abuse, neglect, and exploitation and training for dementia management. The facility failed to ensure that NA G was educated on abuse, neglect and exploitation & dementia management upon hireThe facility failed to ensure that the DM and RN C were educated on dementia management upon hire. These failures could place residents at risk of being abused, neglected, or exploited by uniformed staff and could delay the facility's investigation of abuse, neglect, or exploitation. Findings were:Record review of the personnel records for NA G reflected a hire date of 11/6/2025. Further review of the personnel record provided by the AIT reflected NA G had no evidence that she had completed neither the abuse, neglect, and exploitation training nor the dementia management training upon hire or while working at the facility.Record review of the personnel records for the DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 5 of 16 (the DON, the DM, RN C, LVN E, and NA G) staff reviewed for training on QAPI. The facility failed to ensure that the DON, the DM, RN C, LVN E, and NA G were educated on the facility's QAPI program upon hire. This failure could place residents at risk of their quality of care not being improved upon when a known issue had occurred from staff not being informed on the goals and various elements of the QAPI program. Findings were:Record review of personnel record for the DON reflected a hire date of 7/1/2025. Further review of the personnel record provided by the AIT reflected the DON had no evidence that she had completed QAPI training upon hire or while working at the facility.Record review of the personnel records for the DM reflected a hire date of 10/20/2025. Further review of the personnel record provided by the AIT reflected the DM had no evidence that she had completed QAPI training upon hire or while working at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0945 — failed to train staff on abuse prevention — patternInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 4 of 16 (the DON, the DM, LVN E, and NA G) staff reviewed for training on infection control. The facility failed to ensure that the DON, the DM, LVN E, and NA G were educated on infection control upon hire. This failure could place residents at risk of contracting facility acquired infections from staff not being informed on proper infection prevention and control practices when performing resident care activities that pertain to that staff member's role.Findings were:Record review of personnel record for the DON reflected a hire date of 7/1/2025. Further review of the personnel record provided by the AIT reflected the DON had no evidence that she had completed infection control training upon hire or while working at the facility.Record review of the personnel records for the DM reflected a hire date of 10/20/2025. Further review of the personnel record provided by the AIT reflected the DM had no evidence that she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff for 3 of 16 (the DON, the DM, and NA G) staff reviewed for training on behavioral health. The facility failed to ensure that the DON, the DM, and NA G were educated on behavioral health upon hire. This failure could place residents diagnosed with a mental, psychosocial, or substance use disorder at risk of not receiving the care specific to their individual needs.Findings were:Record review of personnel record for the DON reflected a hire date of 7/1/2025. Further review of the personnel record provided by the AIT reflected the DON had no evidence that she had completed behavioral health training upon hire or while working at the facility.Record review of the personnel records for the DM reflected a hire date of 10/20/2025. Further review of the personnel record provided by the AIT reflected the DM had no evidence that she had completed behavioral health training upon hire or while working at the facility.Record review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records on each resident, in accordance with accepted professional standards and practices, that were complete and accurate for 1 (Resident #7) of 12 residents reviewed for resident records.The facility failed to ensure Resident #7's physician order and face sheet matched Resident #7's care plan for DNR.This failure could place residents at risk of having CPR when they or their representatives have requested no CPR treatment.Findings included: Record review of Resident #7's electronic face sheet, dated [DATE], reflected she was a [AGE] year-old female admitted on [DATE] and readmitted on [DATE] with diagnoses including dementia (losing your memory and other thinking skills so much that it gets in the way of your daily life). Further review of face sheet reflected Resident #7was a Full Code status, meaning she would receive CPR if her heart stopped beating, or she stopped breathing. Record review of Resident #7's annual MDS, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 3 (NA G) staff reviewed for infection control. The facility failed to ensure NA G performed proper peri-care (incontinent care) for Resident #22. This failure could place residents at risk of infections from incontinent care. Findings included: Review of Resident #22's face sheet, dated 12/04/2025, revealed a [AGE] year-old female admitted on [DATE]. Resident #22's medical diagnoses included vascular dementia (impaired blood flow to the brain), insomnia (unable to sleep), local infection of the skin and generalized anxiety disorder. Record review of Resident #22's Annual MDS, dated [DATE], revealed in Section C - C0500, a BIMS score of 01 indicating the resident was severely cognitively impaired and unable to complete the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-22 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ sufficient staff with the appropriate competencies, and skills set to carry out the functions of the food and nutrition service for 1 of 1 Dietary Manager (DM) reviewed for qualified dietary staff. The facility failed to ensure the facility had a certified DM from July 21, 2025, until August 20, 2025. This failure could place residents at risk of not having their nutritional needs met and placed them at risk for food born illnesses.Findings included: Record review of the employee files revealed no evidence of a dietary manager. During an interview on 08/18/2025 at 11:30 AM DA R stated the facility currently did not have a DM. DA R stated that on July 21, 2025, the DM called in sick, and they had not heard anything else from the DM. DA R stated the facility had not hired another DM. During an interview on 08/18/2025 at 12:00 PM the Administrator in Training F stated the previous DM had left without putting in notice. Administrator in Training F stated she had been trying to hire a new DM but had not been able to hire…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-22 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain and maintain the highest practicable physical, mental, and psychosocial well-being for 3 (Resident #1, Resident #2, Resident #3) of 24 residents. 1. Resident #1 ingested harmful chemicals and was hospitalized on [DATE].2. Resident #2 left the facility unaccompanied and without facility knowledge on 07/04/2025.3. Resident #3 reported an allegation of abuse and the facility administration failed to follow internal policies.4. The facility's administrative personnel did not ensure the facility was administered by a full-time licensed administrator who was knowledgeable of regulations, facility policies, and procedures.5. The facility's administrative personnel did not ensure the Administrator In Training was being provided oversight. These failures placed residents at risk of physical and psychological harm due to lack of oversight by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-22 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to conduct and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies for 1 of 1 facility. The facility failed in conducting the facility assessment to ensure involvement from nursing home leadership and management, including but not limited to, a member of the governing body, the medical director, an administrator, and the director of nursing. This failure could place residents at risk of their needs going unmet and result in a lack of services provided by the facility to competently care for all residents.Findings included: In an interview on 8/15/25 at 1:29 pm, Administrator-in-Training F did not know what a facility assessment was, and Owner D stated she could not locate it. The Administrator-in-Training F stated she began working for the facility in January 2025. In an interview on 8/15/25 at 6:50 pm, Administrator-in-Training F stated what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-22 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to implement written policies and procedures that prohibit and prevent abuse, neglect, exploitation of residents and misappropriation of resident property for 2 of 5 employees (Administrator Q and ADON E) reviewed for employability.The facility failed to follow written policy of completion of criminal history check and an initial EMR/NAR check for ADON E prior to offering employment.The facility failed to follow written policy of annual EMR verification was completed for Administrator Q. These findings placed residents at risk of receiving care by someone that was unemployable.The findings included:Record review of ADON E's employee file revealed a hire date of 06/08/2025 and no evidence of criminal history or an EMR/NAR check were completed prior to offering employment. Record review of Administrator Q's employee filed revealed a hire date of 09/17/2021 and no evidence of annual EMR check completed. During an interview on 08/20/2025 at 10:30 AM, Administrator Q stated his expectation was criminal history and EMR checks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-22 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegations involve abuse or result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency) in accordance with State law through established procedures for 2 (Resident #1, Resident #2) of 24 residents reviewed for allegations of neglect. 1. The facility failed to report when Resident #1 ingested harmful chemicals and was hospitalized on [DATE] to the State Survey Agency. 2. The facility failed to report when Resident #2 left the facility unaccompanied on 07/04/25 to the State Survey Agency and to the police. These failures could affect the residents in a decrease in physical health, injuries, additional hospitalizations, or death. Findings included: A record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-22 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report the results of all investigations to administrator and to other officials in accordance to State law, including to the State Survey agency, within 5 working days after the incident, and if the alleged violation is verified appropriate corrective action must be taken for 3 of 3 incidents reviewed. The facility failed to ensure the Administrator followed the facility's abuse/neglect policy, by not submitting the results of all investigations to the State Survey agency, within five (5) working days after the incident was reported, for: 1. The self-reported incident that involved Resident #9 when she suffered a mildly displaced fracture of the ankle on 07/23/2025.2. The self-reported incident that involved Resident #8 when she suffered a fall that required stitches to her left forehead on 07/08/2025. 3. The self-reported incident that involved Resident #3 when she suffered alleged abuse from a nurse at the facility 04/28/2025. These failures could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 6 residents (Resident #1) reviewed for infection control practices. CNA A and Nursing Aid B failed to perform proper hand hygiene and change gloves while providing incontinence care to Resident #1. This failure could place residents at risk for the spread of infection. The findings include: Record review of Resident #1's admission Record, dated 12/13/2024, revealed a [AGE] year-old female with an admission date of 03/02/2018. Resident #1 had a primary diagnosis which included Vascular Dementia (problems with reasoning, planning, judgment, memory, and other thought processes caused by brain damage from impaired blood flow to your brain). Record review of Resident #1's Quarterly MDS, dated [DATE], revealed she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-17 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviews, the facility failed to immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is a significant change in the resident's physical, mental, or psychosocial status for 1 (Resident #10) of 3 residents reviewed for change of condition. The facility failed to notify Resident #10's physician after Resident #10's change in condition did not improve after she returned from the hospital. This failure could place residents at risk of not having their change of condition communicated to their physician, delay of treatment, and a decline in the residents' health and well-being. The findings include: Record review of Resident #10's Facesheet, dated 10/15/2024, revealed Resident #10 was a [AGE] year-old female, with an admission date into the facility of 06/11/2024. Diagnoses included Hypothyroidism (underactive thyroid), Depression (mood disorder that can affect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviews, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment and describes services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 3 (Resident #6, Resident #7, and Resident #10) of 7 residents reviewed for care plan accuracy, in that: Resident #6 and Resident #7 did not have a care plan that addressed smoking, and for Resident #10, the facility failed to develop a comprehensive care plan as required. This failure could place residents at risk of receiving care that is substandard, unable to meet their needs, or cause injury or harm. The findings included: Resident #6 Record review of Resident #6's Facesheet, dated 10/10/2024, revealed Resident #6 was a [AGE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviews, the facility failed to maintain medical records on each resident that are complete and accurately documented, in accordance with accepted professional standards and practices for 3 (Resident #5, Resident #6, and Resident #7) of 3 residents reviewed for smoking assessments. The facility failed to completely and accurately document quarterly smoking assessments for Resident #5, Resident #6, and Resident #7 per facility smoking policy. This failure could place residents at risk of having incomplete and inaccurate records, which could lead to miscommunication and interruption of services. The findings included: Resident #5 Record review of Resident #5 Facesheet, dated 10/09/2024, revealed Resident #5 was a [AGE] year-old female, with an admission date into the facility of 12/17/2014. Diagnoses included Unspecified Dementia (chronic condition that causes a gradual decline in cognitive abilities, such as thinking, remembering, and reasoning), Unspecified Severity, without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-17 · tag F0926 — failed to keep the home smoke-free / fire-safe — patternHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and records reviews, the facility failed to implement and follow their own established smoking policy for 1 of 1 smoking area reviewed for smoking. The facility failed to follow their policy on smoking on 10/09/2024 when a red, labeled, self-enclosed, covered smoking receptacle in the designated smoking area was observed to contain plastic trash items and was lined with a clear, plastic trashcan liner. This failure could place residents at risk of injury, burns, and an unsafe smoking environment. The findings included: During an observation on 10/09/2024 at 9:45 a.m., the designated outside smoking area had a red, metal container, approximately four (4) feet tall, that had a round cover over the top. A silver side panel pushed inwards to allow cigarettes to be put inside. The metal container was labeled, Flammable Ash Only. When the panel was pushed inwards, a Cheez-it package, and an aluminum soda can were observed. When the lid and outside covering of the container was removed, the container was observed to be lined with a clear, plastic trash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviews, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for 1 (Resident #10) of 3 residents reviewed for baseline care plans. The facility failed to ensure Resident #10 had a baseline care plan developed within 48-hours after admission with goals, services, and interventions. This failure could place newly admitted residents at risk of not receiving the care and services needed to promote good health and continuity of services. The findings included: Record review of Resident #10's Facesheet, dated 10/15/2024, revealed Resident #10 was a [AGE] year-old female, with an admission date of 06/11/2024. Diagnoses included Hypothyroidism (underactive thyroid), Depression (mood disorder that can affect how a person feels, thinks, and behaves), Insomnia (trouble falling asleep), and Essential hypertension…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviews, the facility failed to ensure that the comprehensive care plans were reviewed and revised by the interdisciplinary team after each assessment for 1 (Resident #3) of 3 residents reviewed for care plan revision. Resident #3's comprehensive care plan was not reviewed or revised after Resident #3 fell and sustained a lower, left leg fracture. This failure could place residents at risk for inadequate care. The findings included: Record review of Resident #3's Facesheet, dated 10/10/2024, revealed Resident #3 was an [AGE] year-old female, with an admission date into the facility of 05/30/2024. Diagnoses included Unspecified Dementia (chronic condition that causes a gradual decline in cognitive abilities, such as thinking, remembering, and reasoning) and Unspecified Severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety). Record review of Resident #3's Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-31 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain a quality assessment and assurance committee consisting at a minimum the required committee members for 7 of 7 meetings reviewed for QAPI. The facility did not ensure the MD, or a representative attended QAPI meetings in August 2023, October 2023, November 2023, December 2023, April 2024, May 2024, and June 2024. This failure could place residents at risk for quality deficiencies being unidentified, no appropriate plans of action developed and implemented, and no appropriate guidance developed. Findings included: Record review of sign in sheets for QAPI meetings in October 2023, November 2023, April 2024, May 2024, and June 2024 revealed no evidence that the MD attended QAPI meeting. During an interview on 07/30/2024 at 10:45a.m., the ADMN stated he was missing MD's signature on some of the QAPI meeting sign in sheets. He stated the MD does not attend the meetings in person or by phone and the ADMN would take the sign in sheets to MDs office after the meeting for signature. He stated he would go over the meeting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-31 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat residents with respect, dignity, and care for each resident in a manner that promotes maintenance or enhancement of his or her quality of life for 2 of 15 residents (Resident # 6 and Resident #18) reviewed for dignity. The facility failed to ensure staff treated Resident #6 and # 18 with dignity while assisting residents with their lunch meal. This failure could place residents at risk of a diminished quality of life and lead to loss of self-esteem, isolation, and weight loss. The findings included: Record review Resident #6's electronic face sheet dated 07/31/2024 revealed: a [AGE] year-old female admitted on [DATE] with the following diagnosies: Pressure Ulcer of right buttock stage II, Pressure ulcer of right heel stage III, chronic kidney disease stage 4 (severe stage of kidney damage), Chronic Pain, Essential Hypertension (high blood pressure), Unspecified Dementia, Encephalopathy (brain disease that alters brain function)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to develop and implement a comprehensive person- centered care plan based on assessed needs with measurable objectives that have the ability to be evaluated or quantified to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 4 of 15 residents (Resident #16, #17, #19, #24) reviewed for comprehensive person-centered care plans. The facility failed to ensure Resident #16's Care plan incorporated Code status and PASRR status. The facility failed to ensure Resident #17's Care Plan incorporated measurable objectives or interventions for Tracheostomy Care or Feeding Tube. The facility failed to ensure Resident #19's Care plan incorporated interventions for falls. The facility failed to ensure Resident #24's Care Plan was updated after use of Bactrim (antibiotic) and UTI was resolved. This failure could place the residents at risk for decreased quality of life and not having their needs met. The findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an environment that was as free from accident hazards as was possible for 2 of 3 (Back Hall and Front Hall) halls reviewed for accident hazards . The facility failed to ensure shampoo, wound cleanser, nail polish remover, shaving cream, disinfectant spray, and perineal and skin cleanser were locked in the Back Hall Shower room and not accessible to residents. The facility failed to ensure perineal and skin cleanser were locked in the Back Hall bathroom room and not accessible to residents. The facility failed to ensure bottle of shampoo was locked in the front hall bathroom and not accessible to the residents. These failures could place residents at risk of injury due to hazardous chemicals. Findings include: During an observation on [DATE] at 9:56 AM, the Back Hall Shower room door was propped open with a 1-gallon bottle of shampoo, there was a half of a 1-gallon bottle of perineal and skin cleanser, and cabinet that was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents who needed respiratory care were provided respiratory care consistent with professional standards of practice for 3 of 14 resident (Resident #2, Resident #14, and Resident #235's) reviewed for oxygen administration. The facility failed to ensure an Oxygen in Use sign was posted on the outside of Resident #2, Resident #14, and Resident #235's door. These deficient practices could place residents who received oxygen and treatments at risk of respiratory infection. The findings include: Record review of Resident # 2's face sheet dated 07/31/2024 revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included cerebral palsy (group of disorders that affect movement, muscle tone, balance, and posture), paraplegia (paralysis of all or part of your trunk, legs, and pelvic organs), muscle wasting and atrophy (loss or thinning of your muscle tissue), and muscle weakness. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure 3 (NA B, NA C, and NA D) of 10 Nurses' Aides were not working in the facility longer than four months without being enrolled in or having completed an approved training course. The facility failed to ensure NA B, NA C, and NA D were certified within the required time frame. This failure place residents at risk for receiving care from an individual whose skill level was not known. Findings include: Review of facilities employee files revealed: -NA B had a hire date of 1/30/2024 and worked full time, -NA C had a hire date of 9/15/2023 and worked full time, and -NA D had a hire date of 3/15/2024 and worked full time. During an interview on 07/31/2024 at 10:18 a.m., NA B stated he had been working at the facility since January. He stated that he had never been certified and was not attending training courses . During an interview on 07/31/2024 at 2:47 p.m., the DON stated that her expectation would be for the facility to have certified nurse assistants. She stated there had been no certified applicants and had only been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-31 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the menu was followed for 1 of 2 (Residents #235) residents who received a pureed meal reviewed during 2 of 2 lunch meals. The facility failed to ensure Resident #235, who received a pureed diet, was provided the food according to the menu, including a role on 07/29/2024 and mashed potatoes on 07/30/2024. This failure could place residents that eat food from the kitchen at risk of poor intake, chemical imbalance and/or weight loss. Findings included: Record review of Resident #235's face sheet dated 07/17/2024 revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included atherosclerotic heart disease (heart disease that effects blood flow by clogged arteries that could cause chest pain, shortness of breath, fatigue and confusion among other symptoms), and anxiety. Record review of Resident #235's entry MDS dated [DATE] did not reveal cognitive assessment documented. Record review of Resident #235's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to properly store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed. The facility failed to ensure that resident food was discarded when past expiration date. The facility failed to ensure ice scoops were stored covered. The facility failed to ensure items in refrigerator where food was stored were cleaned. The facility failed to ensure dinnerware was in good condition, without chips. These failures could place residents that eat out of the kitchen at risk for food borne illnesses. The findings included: During an observation on 07/29/24 at 9:45 AM of the kitchen revealed: 1. Two ice scoops were uncovered laying on the counter next to the ice machine. 2. An unopened bottle of buttermilk dated 7/16/24 in the refrigerator. 3. A tub contained 4 unopened bottles of wine, one bottle had spilled in the bucket, and there was a black substance in bottom of tub. 4. A chipped plate and chipped coffee cup were observed being served to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for infection control procedures for 1 of 1 ice scoop reviewed for infection control. The facility failed to follow their Infection Control policy regarding CDC guidelines of performing hand hygiene when assisting residents with meals and one ice scoop laying on a counter in the kitchen not covered and one ice scoop laying on a cart uncovered at the nurses' station. This failure could place residents at risk of the spread of infections. Findings included: During an observation on 07/29/2024 at 09:45 AM, Ice scoop was laying on the counter in the kitchen not covered. During an observation on 07/29/2024 at 09:45 AM one ice scoop was laying on a cart beside ice chest at nurses' station. Ice scoop was not covered. During an interview on 07/29/2024 at 09:45 AM The DM stated the ice scoop…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-31 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to conduct regular inspections of all bed frames and bed rails as part of a regular maintenance program to identify areas of possible entrapment for 4 of 4 (Residents #2, #20, #30 and #235) residents reviewed for bed rails. The facility failed to assess bed rails for risk of entrapment for Residents #2, #20, #30 and #235's beds. This failure could place residents who have bed rails at risk for injury related to poor maintenance of the bed rails. The findings included: Resident #2 Record review of Resident # 2's face sheet dated 07/31/2024 revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included cerebral palsy (group of disorders that affect movement, muscle tone, balance, and posture), paraplegia (paralysis of all or part of your trunk, legs, and pelvic organs), muscle wasting and atrophy (loss or thinning of your muscle tissue), and muscle weakness. Record review of Resident #2's quarterly MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide services with reasonable accommodation of needs for 1 (Resident #19) of 15 residents reviewed for resident call system. The facility failed to provide a working communication system on 07/29/2024 that was easily at reach and that would allow Resident #19 the ability to safely call for staff for assistance. This failure could place residents at risk of not having a means of directly contacting caregivers in an emergency or when they need support for daily living. The findings included: Record review of Resident #19's face sheet dated 07/31/2024, revealed: an [AGE] year-old-male admitted on [DATE], with the following diagnosis blindness to the right and left eye, pulmonary embolism, Type 2 Diabetes, and dizziness. Record review of Resident #19's Annual MDS dated [DATE] revealed: Section B- Hearing, Speech, and Vision revealed Resident #19's vision was severely impaired (no vision or sees only light); Section C- Cognitive Patterns…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement written policies and procedures to prohibit and prevent abuse and neglect for 1 of 1 staff (NA B) reviewed for Resident Abuse . The facility failed to suspend staff named as AP or remove staff named as AP from direct care position during resident abuse investigation . This deficient practice could place residents at risk for abuse and neglect. The findings were: Record review of the Resident #20's face sheet dated 07/31/2024 revealed she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses to include: hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (right sided weakness following stroke) and vascular dementia (memory deficit from blood flow issues). Record review of Resident #20's annual MDS dated [DATE] revealed: BIMS score of 07 which indicated severe cognitive impairment. Further review of the MDS Section E - Behavior revealed no hallucinations or delusions and did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure that residents receive care, consistent with professional standards of practice, to prevent pressure ulcers and do not develop pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable and prevent new ulcers from developing for 1 of 13 (Resident #20) residents reviewed for pressure ulcers. The facility failed to perform weekly skin assessments for Resident #20 who was assessed as being at risk for skin breakdown. These failures could place residents at risk of developing pressure ulcers, infections and worsening of wounds from delay in treatment. Findings include: Record review of the Resident #20's face sheet dated 07/31/2024 revealed she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses to include: hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (right sided weakness following stroke), stage 2 pressure ulcer of other site (red…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain mechanical and electrical equipment in a safe operating condition for 7 (Resident #1, #2, #3, #4, #5, #6, and #7) of 7 rooms affected by mechanical failure. 1. The facility failed to repair heating to resident's room to properly maintain safe and comfortable temperature for residents in their rooms. This failure could place residents at risk of cold room temperatures. Findings included: In an observation and interview on 12/13/23 at 1:40 pm, Resident #1 stated the facility informed him that the heating unit for his room was out and the facility offered for him to relocate to another room in the facility that had heating. Resident #1 stated he thought the room temperature was fine and declined to move. An observation of the room temperature at time of survey was comfortable at 74 degrees. In an observation and interview on 12/13/23 at 1:55 pm, Resident #2 stated she was informed of the problem with the heating and the facility offered to move her to another room. Resident #2 stated she was fine and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate residents needs and preferences and accommodation of needs, for 2 (Resident #2, Resident #5) of 5 residents reviewed for dignity. The facility failed to ensure Resident #2 and Resident #5 call lights were within reach. This failure could place residents at risk of a diminished quality of life and lead to a loss of self-esteem and isolation. Findings included: Review of Resident #2's face sheet dated 06/08/2023 revealed a [AGE] year-old female admitted on [DATE] with following diagnosis: Dementia, Anxiety disorder, Major Depressive disorder, Psychotic Disorder with Delusions and Alzheimer's. Review of Resident #2's MDS dated [DATE] revealed: Section C -Cognitive Patterns BIMS score of 00, which indicated she had severe cognitive impairment). Section F: Functional Status revealed Resident #2 required extensive assistance with transfers and when out of bed did not ambulate on her on was in wheelchair. Review of Resident #2's most…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-08 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to manage the personal funds of the residents deposited with the facility for 2 (Residents #16 and Resident #29) of 12 residents reviewed with trust funds. The facility failed to ensure Residents #16 and Resident #29 had ready access to their personal funds on the weekends or if the BOM was not available. This failure could place residents whose funds are managed by the facility of not receiving funds deposited with the facility and not having their rights and preferences honored. Findings included: 1. Record review of electronic face sheet indicated Resident #16 was a [AGE] year-old female initially admitted to the facility on [DATE] with diagnoses which included urinary tract infection, muscle weakness, and anemia (low blood level). Record review of the Quarterly MDS assessment dated [DATE] indicated Resident #16 had a BIMS score of 07, which indicated her cognition was moderately impaired. During an interview on 06/08/2023 at 3:49 PM, Resident #16…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-08 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the physician signed and dated all orders for 3 of 12 residents (Residents #14, #24, and #88) reviewed for complete and accurate medical records. The facility failed to obtain orders for bed rails for Residents #14, #24, and #88. This failure placed resident at risk for not receiving the appropriate physician ordered care. Findings Included: Record Review of the Resident #14's Face Sheet dated 06/08/2023, revealed she was a 91 yr. old Female, admitted to the facility on [DATE], with a diagnoses of Congestive heart Failure, open wounds, and skin conditions. Record Review of Resident #14's MDS, dated [DATE], Section C revealed a BIMS score of 09 (moderately impaired). Record Review of Resident #14's undated Care Plan, revealed, SIDE RAILS: (half rails) up for safety during care provision, to assist with bed mobility. Observe for injury or entrapment related to side rail use. Reposition (every 2 hours) and as necessary to avoid iinjury. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure the use of the services of a registered nurse for at least 8 consecutive hours a day, seven days a week for one of one facility. The facility failed to provide evidence that a Registered Nurse (RN) worked 8 consecutive hours a day, seven days a week for 7 days of the FY 1 Quarter out of 4 Quarters. (11/05/2022, 11/06/2022, 11/12/2022, 11/13/2022, 12/03/2022, 12/04/2022, and 12/17/202) This failure placed the residents at risk for altered physical, mental, and psychological well-being due to decisions that would have required an RN to make in the management of the residents' healthcare needs and in managing and monitoring the direct care staff. Findings included: Record Review of facility's PBJ RN coverage report for FY Quarter #1 of 4 revealed: Days with no RN coverage: 11/05/2022, 11/06/2022, 11/12/2022, 11/13/2022, 12/03/2022, 12/04/2022, and 12/17/2022 In an interview on 06/08/2023 at 6:00 PM, the Admn stated her expectation was an RN to 8 hours a day 7 days week. She stated it was the Admn's responsibility to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to store medications in a locked compartment for 1 of 2 (Medication Cart 1) reviewed for medication storage. The facility failed to keep medication cart 1 secured when not in use, leaving resident medication in a locked compartment when not being immediately used. The failure placed residents at risk of adverse actions caused by inadvertent medication consumption as well as drug diversion. Findings included: During an observation on 06/05/2023 at3:04 PM, the medication cart 1 was unlocked by RN-Q being left in the hallway facing outward toward the open hallway, while administering medications in a resident's room. During an interview on 06/05/2023 at 3:05 PM, RN-Q stated she was the nurse in charge with the cart being hers. She stated the cart contained OTC drugs, heart disease medication, BP medications, diabetes medications, ALZ medications, with narcotics being left under one lock and not two which she knew was in the facility policy. During an interview on 06/05/2023 at 03:25 PMRN-Q stated the negative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to properly store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed. The facility failed to ensure that staff utilized proper personal hygiene practices. The facility failed to ensure foods were sealed and/or labeled properly in refrigerators and dry storage. These failures could place residents that eat out of the kitchen at risk for food borne illnesses. Findings included: Observation on 06/05/2023 between 10:00 AM and 11:15 AM revealed: Refrigerator 1. One opened bag of grated cheese with out an open date. 2. One opened package of brown sugar not sealed, exposed to air. 3. One opened package of ham without an open date. 4. One opened package of turkey without an open date. 5. One opened package of sliced cheese without an open date. Cook R was cutting pie without gloved hands and had whipped topping on his hands. During an interview on 06/05/2023 at 2:30 PM the DM stated her expectation was that staff wear gloves while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain a quality assessment and assurance committee consisting at a minimum the required committee members for 8 of 8 meetings (May 2022, July 2022, August 2022, September 2022, October 2022, December 2022, February 2023, and April 2023) reviewed for QAPI. The facility did not ensure the MD, or a representative attended QAPI meetings in May 2022, July 2022, August 2022, September 2022, October 2022, December 2022, February 2023, and April 2023. The facility did not ensure the DON, or a representative attended QAPI meetings in July 2022, August 2022, and February 2023. This failure could place residents at risk for quality deficiencies being unidentified, no appropriate plans of action developed and implemented, and no appropriate guidance developed. Findings include: Record review of the facility's QAPI Committee sign-in-sheets for May 2022, July 2022, August 2022, September 2022, October 2022, December 2022, February 2023, and April 2023 indicated the MD or a representative did not sign in for the meetings. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 3 (RN-Q) staff observed during medication administration. RN-Q placed her fingers inside the medication cup and the crushed the medication sleeve while preparing medication and without performing hand hygiene while administering medication. RN-Q did not sanitize the glucometer before or after use on a resident. RN-Q did not place lancet in the sharps box after use it on a resident. These failures placed residents of the facility at risk of infections from medication administration. Findings included: In an observation on 06/05/2023 at 3:30 PM of medication administration with RN-Q, she touched the inside of the medication cup with her bare hand touching the medication. After administering medication to the resident, RN-Q did not perform hand hygiene before continuing to prepare other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-08-22 · tag F0844 — widespreadFollow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to provide written notice to the State Agency responsible for licensing the facility at the time of change, for a change in the facility's administrator for 1 of 1 facility.The facility failed to notify the State Agency of a change in AdministrationThis failure could result in the lack of knowledge and inability to connect with the appropriate leadership of the facility.Findings included:Review of the Texas Unified Licensure Information Portal (TULIP) accessed on 08/15/2025 at TULIP HOME | Salesforce revealed the administrator of the facility was Owner D.In an interview on 8/15/25 at 1:24pm Administrator Q introduced himself as the administrator to the facility.In an interview on 8/15/25 at 3:33pm, Owner D stated she was the owner, and her family member was the Administrator, and family member B was the Administrator-in-Training. The owner stated she had not yet changed the Administrators name yet from herself to family member in TULIP and was not sure if she should do that yet.In an interview on 8/17/25 at 5:23 pm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-07-31 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure had the had the right to send and receive mail, and to receive letters, packages and other materials delivered to the facility for the resident through the means other than a postal service for 11 of 11 confidential resident group meeting reviewed for resident rights. The facility failed to ensure residents received mail on the weekend. This failure could affect residents by placing them at risk of not receiving mail in a timely manner that could result in residents experiencing diminished psychosocial well-being and quality of life. The findings included: During a confidential group interview on 07/30/2024 at 9:50 AM, the confidential residents stated they did not receive their mail on the weekend, because the OM did not work and she was the one who picked up the mail. During an interview on 7/31/2024 at 3:19 PM, the OM stated residents did not received mail on the weekends. The OM stated she was the only one who had a key to the post office box and would get mail Monday thru Friday . Record review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-07-31 · tag F0680 — widespreadEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have a provide an activities program directed by a qualified professional for 1 of 1 activity directors (AD) reviewed for qualifications. The facility failed to ensure the AD was a qualified therapeutic recreation specialist or an activities professional that met state licensing requirements. This failure could place residents at risk for reduced quality of life due to lack of activities that were individualized to match the skills, abilities, and interests/preferences of each resident. The findings included: Review of the AD's employee file revealed the AD took the position on June 6, 2024, and no evidence of certification or training as a qualified therapeutic recreation specialist or an activities professional that met state licensing requirements. During an interview on 07/31/2024 at 10:40 a.m., the AD stated she did not have her Activity Director certification. She stated she had been working for the facility for about two months and had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-07-31 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview and record review, the facility failed to ensure staffing information was posted in a prominent place readily accessible to residents and visitors for 3 of 7 days reviewed for nursing services and postings (7/29/24, 7/30/24, and 7/31/24) The facility failed to ensure daily staffing information was posted in a prominent place on 07/29/2024, 07/30/2024, and 07/31/2024 This failure could place residents, their families, and visitors at risk of not having access to information regarding staffing and facility census. Findings include: During an observation of postings in the facility on 07/29/2024 at 09:40 AM no daily nursing staffing posted at nurses' station or any other place in the facility . During an interview on 07/29/2024 at 03:01 PM, the DON stated staff had schedules on their phones that show all staff scheduled for that day. The DON stated if the public or families wanted to know what staff were working, they could ask a staff member and be told who was working. The DON stated daily staffing is not posted anywhere in the facility. The DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-31 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to implement and maintain an effective communications training program for all new and existing staff for 3 of 9 (DON, NA B, NA D) direct care staff personnel files reviewed for training. The facility failed to train for Communications for the DON, NA B, and NA D during new hire orientation. These failures placed residents at risk for unmet needs due to untrained staff. Findings included: Record review of Personnel Files revealed: 1. DON hire date 06/25/2024 - had no communications training. 2. NA B hire date 01/30/2024 - had no communications training. 3. NA D hire date 03/15/2024 - had no communications training. During an interview on 07/30/2024 at 4:23 p.m., the OM stated she was not working at the time that new employees were onboarded and did not know why trainings were not performed. During an interview on 07/30/2024 at 4:43 p.m., the ADMN stated he expected for staff to have training on communications during onboarding process. He stated the facility needed an OM and had hired one during the times that these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-31 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to maintain a training program to ensure staff were trained for 3 of 16 (DON, NA B, NA D) reviewed for Quality Assurance and Performance Improvement (QAPI) training. The facility failed to ensure the DON, NA B, and NA D were trained for QAPI upon hire. This failure placed residents at risk of at receiving care from incompetent/untrained staff. Findings included: Record review of Personnel Files revealed: 1. DON hire date 06/25/2024 - had no QAPI training. 2. NA B hire date 01/30/2024 - had no QAPI training. 3. NA D hire date 03/15/2024 - had no QAPI training. During an interview on 07/30/2024 at 4:23 p.m., the OM stated she was not working at the time that new employees were onboarded and did not know why trainings were not performed. During an interview on 07/30/2024 at 4:43 p.m., the ADMN stated he expected for staff to have training on communications during onboarding process. He stated the facility needed an OM and had hired one during the times that these employees were hired. He stated the OM that was hired had their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-31 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to maintain a training program to ensure staff were trained for 2 of 16 (DON, and NA D) reviewed for behavioral health training. The facility failed to ensure the DON, and NA D upon hire were trained for Behavioral Health or an assessment tool to behavioral health. This failure could place residents at risk at receiving care from of incompetent/untrained staff. Findings included: Record review of Personnel Files revealed: 1. DON hire date 06/25/2024 - had no behavioral health training. 2. NA D hire date 03/15/2024 - had no behavioral health training. During an interview on 07/30/2024 at 4:23 p.m., the OM stated she was not working at the time that new employees were onboarded and did not know why trainings were not performed. During an interview on 07/30/2024 at 4:43 p.m., the ADMN stated he expected for staff to have training on communications during onboarding process. He stated the facility needed an OM and had hired one during the times that these employees were hired. He stated the OM that was hired had their own ideas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$318,060 in federal fines across 2 penalties.
- $137,108 — penalty dated 2026-02-16
- $180,952 — penalty dated 2025-08-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ALEXANDER, RAINEY | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2022 |
| STROH PROPERTIES LP | Organization | ADP OF THE SNF | since 01/01/2022 |
| ALEXANDER, JOE | Individual | ADP OF THE SNF | since 01/01/2022 |
| MARTINEZ IRIZARRY, AXEL | Individual | ADP OF THE SNF | since 01/01/2025 |
| STROH, CLARENCE | Individual | ADP OF THE SNF | since 01/01/2022 |
CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 676053. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.