Terrell Healthcare Center
204 W Nash, Terrell, TX 75160 · For profit - Corporation · 94 certified beds · (972) 563-7668 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it’s on the federal Special Focus watch list for a persistent pattern of problems
- it has abuse, neglect, or exploitation citations (F0600, F0607, F0609, F0610) — most recent Mar 2025
- inspectors cited 10 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (93) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $339,046 in federal fines (most recent 2025-03-29)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | Not rated — CMS suppresses ratings for Special Focus Facilities |
| StaffingFrom payroll records (PBJ) | Not rated — CMS suppresses ratings for Special Focus Facilities |
| Quality measuresSelf-reported by the facility | Not rated — CMS suppresses ratings for Special Focus Facilities |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated — CMS suppresses ratings for Special Focus Facilities |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2025-07, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
CMS has published no overall rating for this home since 2025-07 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.5% | 15.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.3% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 2.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.4% | 0.0% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.2% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.5% | 14.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 31.2% | 18.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.7% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 14.1% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.0% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 88.9% | 88.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 19.4% | 25.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 11.8% | 12.3% | 12.0% | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 5.9–17.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 94 beds and averages 61.9 residents a day — about 66% occupied, or roughly 32 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.67 on weekdays — 14% thinner on weekends. RN hours go from 0.72 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
93 citations, most serious first. The 21 most serious are shown; the remaining 72 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-03-29 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the right of the residents to be free from abuse for 1 of 23 residents (Resident #45) reviewed for abuse. The facility failed to protect Resident #45 when an allegation of abuse occurred when RN A told Resident #45 to bang her head on the corner of the wall and maybe it would knock her brain out and she would kill herself on 03/20/2025. The facility failed to protect Resident #45 from abuse when RN A, RN D, and the DON demonstrated to Resident #45 how she should hit her head on the wall to injure herself. The facility failed to prevent abuse when RN A, RN D, the DON, MA C, and MA B laughed at Resident #45 for banging her head on the wall, while she was in emotional distress. The Abuse Coordinator failed to protect Resident #45 from abuse when he took her to MA C and asked Resident #45 if she had laughed at her. The Abuse Coordinator failed to protect Resident #45 from potential abuse when he took her to MA B and asked Resident #45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-03-29 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents, for 1 of 23 residents (Resident #45) reviewed for abuse. The facility failed to ensure Housekeeper E reported an allegation of abuse immediately to the Abuse Coordinator on 03/19/2025 due to fear of retaliation. The Abuse Coordinator failed to follow the facility's abuse policy when he did not report an allegation of abuse to HHSC within 2 hours and did not thoroughly investigate when Housekeeper E reported to him on 03/20/2025 that RN A told Resident #45 to bang her head on the corner of the wall and maybe it would knock her brain out and she would kill herself, RN A, RN D, and the DON demonstrated to Resident #45 how she should hit her head on the wall to injure herself, and RN A, RN D, the DON, MA C, and MA B laughed at Resident #45 for banging her head on the wall, while she was in emotional distress. The Abuse Coordinator failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-03-29 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source, and misappropriation of resident property were thoroughly investigated for 1 of 23 residents (Resident #45) reviewed for abuse. The facility failed to investigate/protect/correct when an allegation of abuse allegedly occurred when RN A told Resident #45 to bang her head on the corner of the wall and maybe it would knock her brain out and she would kill herself on 03/20/2025 and prevent potential abuse when RN A, RN D, and the DON demonstrated to Resident #45 how she should hit her head on the wall to injure herself. The facility failed to prevent potential abuse when RN A, RN D, the DON, MA C, and MA B laughed at Resident #45 for banging her head on the wall, while she was in emotional distress. The Abuse Coordinator failed to protect Resident #45 from potential abuse when he took her to MA C and asked Resident #45 if she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-03-29 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure each resident received the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 1 of 3 residents (Resident #45) reviewed for behavioral services. The facility failed to provide Resident #45 with additional psychiatric services until 3/24/25 when the surveyor Intervened. The facility failed to document Resident #45's behaviors on the EMAR accurately reflecting her behavioral status. The facility failed to review and revise Resident #45's care plan to implement interventions to prevent self-harm when Resident #45's behavior of hitting her head increased on 03/24/25. The facility failed to prevent on 3/24/25 Resident #45's three episodes of self-harm when she hit her head on the wall. The facility failed to prevent on 3/25/25 Resident #45's 4 episodes of self-harm when she hit her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-03-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source were reported immediately, but no later than 2 hours after the allegation was made, for 1 of 23 residents (Resident #45) reviewed for abuse and neglect reporting. The facility failed to ensure Housekeeper E reported an allegation of abuse immediately to the Abuse Coordinator on 03/19/2025 due to fear of retaliation. The Abuse Coordinator failed to identify and report an allegation of abuse to HHSC within 2 hours when Housekeeper E reported to him on 03/20/2025 that RN A told Resident #45 to bang her head on the corner of the wall and maybe it would knock her brain out and she would kill herself, RN A, RN D, and the DON demonstrated to Resident #45 how she should hit her head on the wall to injure herself, and RN A, RN D, the DON, MA C, and MA B laughed at Resident #45 for banging her head on the wall, while she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-03-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment was as free of accident hazards as is possible and each resident receives adequate supervision to prevent accidents for 1 of 8 residents (Resident #45) reviewed for accidents and hazards. The facility failed to ensure Resident #45 did not smoke a cigarette in the facility on 03/25/25 at 8:38 AM and did not implement measures to prevent another occurrence. The facility failed to ensure Resident #45 did not smoke a cigarette in the facility on 03/25/25 at 12:57 PM The facility failed to ensure Resident #45 was reassessed for smoking safety after she lit a cigarette inside the facility on 3/25/25 until after the second time she was found smoking inside the facility. The facility failed to notify the NP or the physician of Resident #45 smoking in the facility. The facility failed to in-service on prevention of unsafe smoking until after surveyor intervention on 03/25/25. The facility failed to prevent Resident #45 from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-03-20 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and document an effective discharge planning process that focused on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable readmissions for 1 (Resident #1) of 3 residents reviewed for discharges. The facility failed to ensure Resident #1 had a safe discharge leading to his hospitalization and threats of suicide on 03/08/24. An IJ was identified on 03/19/24. The IJ template was provided to the facility on [DATE] at 4:40 p.m. While the Immediate Jeopardy was removed on 03/20/24 at 5:39 pm, the facility remained out of compliance at a scope of isolated and a severity level of no actual harm that is not immediate jeopardy with potential for more than minimal harm because all staff had not been trained on proper discharge planning with the facility's continuation of in-servicing and monitoring the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-02-15 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the right of the residents to be free from abuse for 3 of 6 residents (Resident's #23, #43, and #56) reviewed for abuse. 1. The facility failed to protect Resident #56 from physical abuse from Resident #25 on 01/27/2024. Resident #56 stated he did not feel safe in the facility. 2. The facility failed to protect Resident #23 from Resident #25 after the occurrence of physical abuse on 04/11/2023. Resident #23 stated she did not feel safe in the facility. 3. The facility failed to protect Resident #43 from misappropriation from Resident #25 on 01/27/2024. 3a. The facility failed to ensure Resident #43 did not stay in the room with Resident #25 after Resident #25 took his money, and Resident #43 expressed desire to relocate due to feeling fearful of Resident #25. An Immediate Jeopardy (IJ) was identified on 02/12/2024 at 1:53 PM. While the IJ was removed on 02/14/2024 at 12:23 PM, the facility remained out of compliance at a scope of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-02-15 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents and establish policies and procedures to report and investigate such allegations, for 3 of 6 residents (Resident's #23, #43, and #56) reviewed for abuse. 1. The facility did not implement the policy by providing ongoing monitoring and interventions for Resident #25 when he had a history of physical aggression and taking others personal property. 2. The facility did not implement the policy to keep Resident's #23, #43, and #56 safe from further abuse. An Immediate Jeopardy (IJ) was identified on 02/12/2024 at 1:53 PM. While the IJ was removed on 02/14/2024 at 12:23 PM, the facility remained out of compliance at a scope of pattern and a severity of no actual harm with potential for more than minimal harm that is not immediate jeopardy due to the facility's need to complete in-service training and evaluate the effectiveness of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-02-15 · tag F0926 — failed to keep the home smoke-free / fire-safe — patternHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to follow their own established smoking policy for the 1 of 1 smoking area reviewed for smoking policies. 1. The facility failed to ensure Resident's #56 and Resident #16 were supervised and wore a smoking apron during the smoking times. 2. The facility failed to ensure Resident #21 was supervised during the smoking times. 3. The facility failed to ensure Resident #5, and Resident #21 did not keep their smoking materials in their room. 4. The facility failed to ensure Resident #25 was re-assessed for smoking safety after he lit a cigarette in the building on 01/12/2024. 5. The facility failed to ensure cigarette butts were disposed of properly. An IJ was identified on 02/12/2024 at 1:53 PM. While the IJ was removed on 02/14/2024, the facility remained out of compliance at a scope of pattern and a severity level of no actual harm with the potential for more than minimal harm due to the facility's needed to complete in-service training and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-29 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pain management was provided to residents who required such services consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 23 residents (Resident #72) reviewed for pain management. 1. The facility did not ensure that effective pain management was provided to the resident. 2. The facility did not ensure RN S acknowledged Resident #72's pain when she was yelling, prior to, during and after wound care. 3. The facility did not ensure RN S evaluated Resident #72's pain during wound care. 4. The facility did not ensure RN S effectively managed Resident #72's pain prior to her receiving wound care. 5. The facility did not ensure RN S provided Resident #72 with any pain relief or pain interventions when the resident was yelling during wound care. These failures could place residents who received wound care, who had chronic pain conditions, who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-03 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to designate an Infection Preventionist that was qualified by education, training, experience, or certification, and who completed specialized training in infection prevention and control, for one of one facility. The facility did not designate a qualified Infection Control Preventionist.This failure could place residents at risk for cross contamination and infection.Findings included:During an interview on 04/03/26 at 2:27 PM the ADON stated she was the in charge of infection control but did not have the certificate to be the infection control preventionist. The ADON stated the MDS nurse had certification for infection control preventionist. The ADON stated she was working on her certification of being the Infection Control Preventionist.During an interview 04/03/26 at 11:33 AM the MDS nurse said she does have her Infection Preventionist certification, but she no longer oversees anything with infection control. During an interview on 04/03/26 at 4:26 PM the DON said the MDS nurse had her certification for infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-03 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had a right to personal privacy and confidentiality of medical records for 9 of 12 (Resident #19) residents reviewed for privacy and confidentiality.1.The facility failed to ensure LVN K logged out of her computer and protected Resident#19's Medication Administration Record. 2. The facility did not ensure residents had the right to promptly receive mail on Saturdays. This failure could place residents at risk for low self-esteem, loss of dignity, and decreased quality of life due to medication administration records being accessible to others.Findings included: 1.Record review of Resident #19's face sheet, dated 04/03/26, indicated a [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included wound infection, heart failure, stroke, and high blood pressure. Record review of Resident #19's quarterly MDS assessment, dated 03/30/26, indicated Resident #19 sometimes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate with the appropriate, State-designated authority, to ensure that individuals with a mental disorder, intellectual disability or a related condition received care and services in the most integrated setting appropriate to their needs for 4 of 6 residents (Resident #41, Resident # 25, Resident #11, and Resident #9) reviewed for PASRR. 1.The facility failed to coordinate with the appropriate state authority to ensure Resident #41 who had a mental disorder received a PASRR meeting (to see if she would qualify for other care and services) after she was positive on her PE on 01/12/26. 2. The facility failed to provide documentation of Resident #25's habilitation coordination and independent living skills services as requested in the PCSP Form.3.The facility failed to ensure the local authority was notified of Resident #11's Medicaid eligibility on 04/01/25 to ensure her PASRR services were started. 4. The facility did not ensure Resident #9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate treatment and service of care for 3 of 3 residents (Residents #8, #23, and #70) reviewed for indwelling catheter. 1. The facility failed to ensure Resident #8's foley catheter (tube inserted into bladder) was secured on 03/31/26. 2.The facility failed to ensure Resident #23 had his catheter secured on 03/31/26 and 04/01/26. 3.The facility failed to have an appropriate diagnosis or indication for the use of the indwelling catheter for Resident #70. These failures could place residents at risk for urinary tract infections and a decreased quality of life. Findings included: 1. Record review of Resident #8's face sheet, dated 04/03/26, reflected Resident #8 was a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses which included bladder neck obstruction (blockage at the base of the bladder that prevent it from opening properly) and retention of urine (inability to completely or partially empty the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure all drugs were stored in a locked compartment, only accessible by authorized personnel, and labeled and dated correctly for 1 medication room (hall 100) refrigerator for 2 of 2 residents (Resident #54 and Resident #39), 1 of 3 medications carts(hall 300) for 1 of 3 residents (Resident #5), and for 2 of 24 residents (Resident #16 and Resident#23) reviewed for medication storage.1.The facility failed to ensure Resident #54's Lorazepam (antianxiety medication) and Morphine (pain medication) were secured behind two locks2.The facility failed to ensure Resident #39's Morphine (pain medication) was secured behind two locks.3.The facility failed to ensure an insulin pen was dated when opened on the 300-hall medication cart.4.The facility failed to ensure wound cleanser was not left in Resident #16's room on 03/31/26. 5 The facility failed to ensure Resident #23 did not have triad hydrophilic wound paste, triple antibiotic and hydrocortisone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to provide food that was palatable, attractive, and at a safe and appetizing temperature for 8 of 8 confidential residents, and 1 of 1 meal was reviewed for palatability, attractiveness, and appetizing. The facility failed to provide food that was palatable and at an appetizing temperature for 8 confidential residents for lunch on 4/1/26. These failures could place residents at risk of decreased food intake, hunger, and unintended weight loss.Findings Included:In a Resident Council Meeting on 4/1/2026 at 10:00 am, 8 of 8 residents said the food was bland and served warm. During an observation on 4/1/26 at 12:48 pm the last food temperature was checked on the warming table, trays prepared, and service began at 12:52 pm. The test tray was prepared at 12:59pm. During an observation on 4/1/26 at 1:08pm the tray cart with the test tray left the kitchen preparation area, was checked by the nurses and went to hall 300. The test tray arrived to the conference room at 1:14pm. During a test tray interview with Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for food safety requirements. 1. The facility failed to ensure the grease in the fryer was fresh and free of burnt food particles floating in it. 2. The facility failed to ensure the bags of food in the refrigerator were used or disposed of by the expiration date according to facility policy. 3. The facility failed to ensure the juice nozzle had no black film inside per facility policy. 4. The facility failed to ensure employees in the kitchen wore hair nets according to facility policy.5. The facility failed to ensure employees in the kitchen wore beard guards according to facility policy. These failures could place residents at risk of foodborne illness and food contamination.Findings include: During the initial tour of the kitchen on 3/31/26 at 10:25 am, upon entry to the kitchen, the dietary manager was not wearing a hair net or a beard cover. [NAME] R was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident were treated with respect, dignity, and care in a manner and in an environment, that promotes maintenance or enhancement of her quality of life, for 1 of 6 residents reviewed for dignity issues (Resident #70).The facility failed to ensure they had a privacy bag for Resident #70's indwelling catheter.This failure could place residents at risk of feeling uncomfortable, increase anxiety and loss of dignity.Record review of Resident #70's face sheet, dated 04/03/26 indicated she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included, Chronic obstructive pulmonary disease also known as COPD (lung and airway diseases that restrict your breathing), diabetes ( a condition that happens when your blood sugar (glucose) is too high), and high blood pressure.Record review of Resident #70's medical records did not indicate a MDS assessment had been completed because it was not yet due.Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident had the right to be informed of and participate in his or her treatment for 1 of 6 residents (Resident #9) reviewed for consents. The facility failed to obtain informed consent from Resident #9 for the antipsychotic Zyprexa (Olanzapine) to be administered starting on 1/25/26. The facility's failure to obtain and document informed consent for antipsychotic medication places the resident at risk for unnecessary chemical restraint, adverse side effects, and violation of the resident's rights to make informed decisions regarding their care and treatment. Findings included: Record review of Resident #9's face sheet dated 4/3/26, reflected Resident #9 was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which major depressive disorder (a serious mood disorder involving one or more episodes of intense psychological depression or loss of interest or pleasure that lasts two or more weeks), and hallucinations (sensory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure the resident had a right to reasonable accommodations of resident needs for 1 of 8 residents (Resident #64) reviewed for accommodations of needs for call light availability. The facility failed to ensure Resident #64's call button was within reach.This failure could place residents at risk of a delay in assistance and decreased quality of life, self-worth, and dignity.Findings included:Record review of Resident #64's face sheet, dated 04/03/26 indicated Resident #64 was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included dementia (memory loss), depression (sadness), and muscle weakness.Record review of Resident #64's quarterly MDS, dated [DATE], reflected Resident #64 understood others and made herself understood. Resident #64's BIMS score was a 13, which reflected her cognition was intact. Resident #64 required total assistance with toileting, personal hygiene, transfer, and bathing, and maximal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 72 citations
- Potential for harm · D2026-04-03 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure assessments accurately reflected the resident status for 1 of 24 residents (Resident #48) reviewed for MDS assessment accuracy. The facility failed to code Resident #48's quarterly MDS dated [DATE] with the primary language of Spanish. This failure could place residents at risk of not receiving care and services to meet their needs. Findings include: Record review of Resident #48's face sheet, dated 04/03/26, reflected Resident #48 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis which included the progressive loss of cognitive function and brain tissue associated with aging. Record review of Resident #48's quarterly MDS assessment, dated 01/10/26, reflected Resident #48's preferred language was English and did not need/want an interpreter to communicate with a doctor or health care staff. Resident #48 made herself understood and understood others. Resident #48 had a BIMS score of 4, which reflected her cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0659 — isolatedProvide care by qualified persons according to each resident's written plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that the services provided or arranged by the facility, as outlined by the comprehensive care plan were provided by qualified persons in accordance with each resident's written plan of care for 1 of 6 residents sampled (Resident #23). The facility failed to ensure CNA B did not apply triad hydrophilic wound dressing paste (a medication cream to manage chronic wound, pressure ulcers, and dermal lesions) to bilateral buttocks of Resident #23 without qualifications to do so. This failure could place residents at risk for not receiving appropriate care and treatment outlined in their comprehensive care plan.Findings include:Record review of Resident #23's face sheet dated 04/01/26 indicated he was a [AGE] year-old male who re-admitted to the facility on [DATE] with the diagnoses which included major depressive disorder (a serious, common mental health condition characterized by low mood, loss of interest in activities, and low energy),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to ensure that a resident's abilities in activities of daily living do not diminish based on the comprehensive assessment and consistent with the resident's needs and choices for 2 of 2 residents (Residents #48 and #46) reviewed for activities of daily living. The facility failed to provide communication assistance to effectively communicate with staff for Residents #48 and #46. These failures could place residents at risk for declining and diminishing quality of life.Findings included: 1.Record review of Resident #48's face sheet, dated 04/03/26, reflected Resident #48 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis which included the progressive loss of cognitive function and brain tissue associated with aging. Record review of Resident #48's quarterly MDS assessment, dated 01/10/26, reflected Resident #48's preferred language was English and did not need/want an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide residents with limited range of motion appropriate treatment and services to increase range of motion and to prevent further decrease in range of motion for 1 of 10 residents (Resident #14) reviewed for range of motion. The facility did not ensure Resident #14 wore a left wrist roll (a device to prevent further decline in an extremity contracture) on 03/31/26, 04/01/26 and 04/02/26. This failure could place residents who had contractures at risk of not attaining/or maintaining their highest level of physical, mental, and psychosocial well-being.Findings include:Record review of Resident #14's face sheet, dated 04/03/26, reflected Resident #14 was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included cerebral palsy (a group of disorders that affects a person's ability to move and maintain balance and posture), traumatic brain of injury (damage to the brain from a hit, fall, or object) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for 2 of 3 residents (Resident #70 and Resident #47) reviewed for respiratory care.1.The facility failed to ensure Resident #70, and Resident #47 had a physician order for the use of oxygen.2.The facility failed to ensure Resident #47's oxygen concentrator filter was clean. 3.The facility failed to ensure Resident #47 had the use of oxygen included on her care plan. These failures could place residents who require respiratory care at risk for respiratory infections and exacerbation of respiratory disease.Findings included: 1.Record review of Resident #70's face sheet, dated 04/03/26 indicated she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included, Chronic obstructive pulmonary disease also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for 1 of 1 residents (Resident #9) reviewed for trauma-informed care. The facility failed to ensure Resident #9 had physician's orders for monitoring post-traumatic stress disorder behaviors The facility did not ensure Resident #9's care plan reflected a diagnosis of post-traumatic disorder and included interventions for post-traumatic stress disorder behaviors This failure could put residents at an increased risk for severe psychological distress due to re-traumatization. Findings Included:Record review of Resident #9's face sheet dated 4/3/26, reflected Resident #9 was a [AGE] year-old male admitted to the facility on [DATE] with diagnosis which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, dispensing, administering and reconciliation to determine that drug records were in order and that an account of all controlled drugs were maintained and periodically reconciled of all drugs and biologicals) for 1 of 1 storage area, and 1 of 2 medication rooms (hall 100) reviewed for pharmacy services.1.The facility failed to keep a record of receipt of controlled medications awaiting disposition to allow accurate and periodic reconciliation. 2.The facility failed to ensure staff counted narcotic medication in the refrigerator on hall 100 medication room which contained Lorazepam (antianxiety medication) and Morphine (pain medication).These failures could place residents at risk of drug diversion, or misappropriation of medication.Findings included:1.During an observation and interview on 04/02/26 at 02:44 PM, the following medications were observed in the controlled medication storage cabinet awaiting to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure laboratory services were obtained to meet the needs 2 of 24 residents (Residents #14 and #18) reviewed for laboratory services. 1. The facility did not obtain a physician's ordered Tegretol level (to measure the medication's level in the blood to ensure it is within a safe, therapeutic range) for Resident #14. 2. The facility did not obtain a physician's ordered Vitamin D level (to measure the level of vitamin D in the blood, identifying deficiencies that can cause bone weakness, soft bones (osteomalacia), or fractures) for Resident #18. These failures could place residents at risk of not receiving lab services as ordered and not managing medications at a therapeutic level. Findings included: 1. Record review of Resident #14's face sheet, dated 04/03/26, reflected Resident #14 was a [AGE] year-old male admitted to the facility on [DATE] with diagnosis which included unspecified convulsion (muscle contract and relax quickly and cause uncontrolled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident receives and the facility provides food that accommodates residents' food preferences for 1 of 24 residents (Resident #18) reviewed for food preferences and the accommodation of resident's meal choices. The facility did not honor Resident #18's preference for double vegetables. This failure could result in a decrease in resident choices, diminished interest in meals, and weight loss. Findings included: Record review of Resident #18's face sheet, dated 04/03/26, reflected Resident #18 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses which included Vitamin D deficiency (inadequate levels of Vitamin D) and unspecified severe protein-calorie malnutrition. Record review of Resident #18's quarterly MDS assessment, dated 03/20/26, reflected Resident #18 understood others, and made herself understood. Resident #18's BIMS score was 15, which indicated her cognition was intact. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure food was prepared in a form designed to meet individual needs and as prescribed by the physician for 1 of 24 residents (Resident #18) reviewed for therapeutic diets. The facility did not ensure Resident #18 was given double protein portion as ordered by the physician. This failure could place residents at risk for poor intake, weight loss, unmet nutritional needs, and a loss of dignity.Findings Included: Record review of Resident #18's face sheet, dated 04/03/26, reflected Resident #18 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses which included Vitamin D deficiency (inadequate levels of Vitamin D) and unspecified severe protein-calorie malnutrition. Record review of Resident #18's quarterly MDS assessment, dated 03/20/26, reflected Resident #18 understood others, and made herself understood. Resident #18's BIMS score was 15, which indicated her cognition was intact. Recor review of Resident #18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-03 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to collaborate with hospice representatives and coordinating long term care facility staff participation in the hospice care planning process for those residents receiving hospice services, and communicating with hospice representatives and other healthcare providers participating in the provision of care for the terminal illness, related conditions, and other conditions, to ensure quality of care for the patient and family for 1 of 2 resident (Resident #9) reviewed for hospice services. The facility failed to obtain and ensure Resident #9's most current Hospice Plan of Care/ Interdisciplinary Group Reports, Medication Report, and Physician Orders were part of the current clinical record. The facility failed to ensure Resident #9's hospice medication regimen paired with the facility's medication regimen. These deficient practices could place residents at risk of receiving inadequate end-of-life care due to a lack of documentation, coordination of care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 1 of 5 residents (Resident #18) reviewed for infection control.The facility did not ensure LVN O discarded dirty linen properly while providing wound care to Resident #18.This failure could place residents at risk for cross contamination and the spread of infection.Findings included: Record review of Resident #18's face sheet, dated 04/03/26, reflected Resident #18 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses which included non-pressure chronic ulcer (a slow healing, open sore caused by poor circulation) of unspecified part of unspecified lower leg with unspecified severity, non-pressure chronic ulcer of other part of right lower leg with fat layer exposed, and peripheral vascular disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure all drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and failed to ensure, in accordance with State and Federal laws, store all drugs and biologicals in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 2 of 4 medication carts (200 hall Nurse Medication Cart and 200 hall Medication Aide Medication Cart) reviewed for drugs and biologicals. The facility failed to ensure MA A properly stored a medication card of gabapentin 300 mg capsules, when she left it on top of the medication cart unattended on 03/04/2026. The facility failed to ensure LVN B properly stored a vial of insulin when she left the vial of insulin on top of the 200 hall Nurse Medication Cart and failed to secure the 200 hall Nurse Medication Cart, when she left the cart unlocked and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services, including procedures that assured the accurate acquiring, receiving, dispensing and administering of all drugs and biologicals, to meet the needs of each resident and determined that drug records were in order and that an account of all controlled drugs were maintained and periodically reconciled for 2 of 3 residents (Resident #2 and Resident #1) reviewed for pharmacy services. The facility failed to ensure MA A administered Resident #2's buspirone 5 mg (medication used to treat anxiety) as ordered by the physician. The facility failed to ensure Resident #1's sertraline 100 mg (medication used to treat depression) was removed from the medication cart after it was discontinued on 01/28/2026. These failures could place residents at risk of receiving medications that were not ordered and medication errors.Findings included: 1. Record review of a face sheet dated 03/05/2026 indicated Resident #2 was a [AGE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 1 of 3 residents (Resident #1) reviewed for infection control. The facility failed to ensure CNA D used the proper PPE for droplet precautions (face shield and face mask) while in Resident #1's room and removed it prior to exiting Resident #1's room on 03/04/2026. The facility failed to ensure MA A used the proper PPE for droplet precautions (face shield) when administering medications to Resident #1 and removed it prior to exiting Resident #1's room on 03/04/2026 and 03/05/2026. This failure could place residents at risk for cross contamination and the spread of infection. Findings included: Record review of a face sheet dated 03/05/3036 indicated Resident #1 was a [AGE] year-old female admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dialysis services were provided consistently with professional standards of practice for 1 of 2 residents reviewed for dialysis services. (Resident #7) The facility did not provide ongoing assessments after Resident #7's dialysis treatments and did not keep ongoing communication with the dialysis facility. This failure could place residents who received dialysis at risk for complications and not receiving proper care and treatment to meet their needs. Findings included: Record review of Resident #7's face sheet indicated he was a [AGE] year-old male who re-admitted to the facility on [DATE] with the diagnoses end stage renal disease (disease in which the kidneys almost lose all function),. Record review of Resident #7's quarterly MDS dated [DATE] indicated he was able to make himself understood and he understood others. The MDS also indicated he had BIMS score of 15 which meant he was cognitively intact. The MDS also indicated he was totally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the medication error rate was not five percent or greater. The facility had a medication error rate of 13.33%, based on 4 errors out of 30 opportunities, which involved 2 of 5 residents (Resident #50 and Resident #52) and 1 of 1 staff (MA F) reviewed for medication administration. 1. The facility failed to ensure MA F administered Resident #50's amantadine (medication used to treat stiffness, tremors, or uncontrolled movements), escitalopram (medication used to treat depression), and aripiprazole (medication used to treat mental illnesses) on 12/02/2025. 2. The facility failed to ensure MA F administered Resident #52's carvedilol (medication used to treat heart failure and high blood pressure) with meals as ordered by the physician on 12/02/2025. These failures could place residents at risk of not receiving the therapeutic effects of their medications, possible adverse reactions, and medication errors. Findings include: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure all drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and failed to ensure in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 3 of 6 residents (Resident #7, Resident #50 and Resident #52) reviewed for drugs and biologicals. 1. The facility failed to ensure Resident #50's medication labels for her famotidine, aripiprazole (medication used to treat mental illnesses), and amantadine (medication used to treat stiffness, tremors, or uncontrolled movements) matched her physician order. 2. The facility failed to ensure Resident #52's medication label for his tamsulosin (medication used to treat enlarged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to employ sufficient staff with appropriate competencies and skills to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment for 3 of 8 dietary staff (Cook N, [NAME] O, and Kitchen Aide P) reviewed for food and nutrition services. The facility failed to ensure dietary staff (Cook N, [NAME] O, and Kitchen Aide P) serving in the kitchen maintained a current Food Handler Certificate. This failure could place residents at risk of causing foodborne illnesses or infection. Findings include: Record review of [NAME] N's employee file indicated her date of hire was 08/05/2025, and her Texas Food Handler Certificate was issued 12/02/2025, after state surveyor intervention. [NAME] N had no other food handler certificate on file. Record review of [NAME] O's employee file indicated her date of hire was 04/25/2000, and her Texas Food Handler…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview [TF1] the facility failed to ensure each resident received and the facility provided food and drink that was palatable, attractive, and at a safe and appetizing temperature for 1 of 1 kitchen [TF2] meal (lunch) [TF3] and 3 of 22 residents (Resident #35, Resident #4, and Resident #40) reviewed for food and nutrition services. The facility failed to ensure dietary staff provided food that was palatable and had an appetizing temperature on 12/01/25 at lunch. This failure could place residents at risk of decreased food intake, hunger, and unwanted weight loss. Findings included: During an interview on 12/01/2025 at 11:38 AM, Resident #35 said the food was not very good, it tasted bad, and about half the time the food was cold. During an interview on 12/01/2025 at 11:51 AM, Resident #4 said the food did not taste good and the food was not warm enough. During an interview on 12/02/2025 at 11:06 AM, Resident #40 said she wished the food tasted better; she said it was bland. During an onservation on 12/02/2025 at 12:38 PM the last hall trays that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 4 residents (Resident #7, Resident #27 and Resident #45) reviewed for infection control. 1. The facility failed to ensure Resident #45 had proper signage for contact isolation precautions posted and her order specified the type of isolation precaution she required. 2. The facility failed to ensure CNA B and CNA L provided proper incontinent care to Resident #27 and failed to ensure CNA B performed hand hygiene during the incontinent care on 12/02/2025. 3. The facility failed to ensure CNA M and CNA L used the proper PPE (Gown and Gloves) while transferring Resident #7 with a mechanical lift on 12/1/2025. These failures could place residents at risk for cross contamination and the spread of infection.Findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, which includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental needs for 3 of 6 (Resident #2, Resident #55, and Resident #40) residents reviewed for care plans. 1. The facility failed to care plan for Resident #2's hydroxyzine (medication used to treat anxiety), which started on 08/01/25. 2. The facility failed to care plan the removal of Resident #55's supervised smoking to unsupervised smoking on 3/3/25. 3. The facility failed to care plan the removal of Resident #40's tracheostomy size 7.0 trach to size 6.0. This failure could affect residents by placing them at risk of not receiving appropriate interventions to meet their current needs.The findings included: 1.Record review of Resident #2's face sheet, dated 12/03/25, indicated Resident #2 was a [AGE] year-old male admitted to the facility on [DATE] and re-admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an ongoing program of activities in accordance with the comprehensive assessment to meet the interests and the physical, mental, and psychosocial well-being for 1 of 6 residents (Resident #10) reviewed for activities. The facility failed to ensure quarterly activity assessments were completed for Resident #10 and to provide activities to meet their low-functioning needs. This failure could place residents at risk for not having activities to meet their interests or needs and a decline in their physical, mental, and psychosocial well-being.Findings included:Record review of Resident #10's face sheet dated 12/03/2025 revealed a [AGE] year old male initially admitted [DATE] and re-admitted [DATE] with diagnoses which included cerebral palsy (a group of neurological disorders that appear in infancy or early childhood and permanently affect body movement and muscle coordination), unspecified convulsions (a medical event in which nerve cell activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for 1 of 2 (Resident #10) residents reviewed for range of motion. The facility failed to ensure Resident #10's wrist roll (medical device used to treat hand contractures, permanent tightening of the muscles, tendons, skin and surrounding tissues that cause stiffness, placed in the hands to help improve range of motion) was in place to his left hand. The facility failed to implement a medical device for Resident #10's left hand to help improve range of motion. The failures could place residents at increased risk for decrease in mobility and range of motion and contribute to worsening of contractures. Findings included: Record review of Resident #10's face sheet dated 12/03/2025 revealed a [AGE] year old male initially admitted [DATE] and re-admitted [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the residents' environment remained free of accident hazards for 1 of 22 residents (Resident #7) reviewed for accident hazards. The facility failed to ensure Resident #7's was transferred with the mechanical lift using 2 staff members throughout the entire transfer. This failure could place residents at risk for injuries. Findings included: Record review of Resident #7's face sheet indicated he was a [AGE] year-old male who re-admitted to the facility on [DATE] with the diagnoses end stage renal disease (disease in which the kidneys almost lose all function), chronic systolic heart failure (when the hearts main pumping chamber weakens and cannot pump enough oxygen-rich blood to the body), respiratory failure (inadequate gas exchange by the respiratory system), and bipolar disorder (brain disorder causing extreme shifts in mood, energy, activity levels, and focus). Record review of Resident #7's quarterly MDS dated [DATE] indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for 1 of 3 residents (Resident #40) reviewed for respiratory care. 1. The facility failed to have an extra tracheostomy in Resident #40's room. 2. The facility failed to ensure Resident #40's oxygen was set at 4 liters per nasal cannula as ordered on 12/01/25 and 12/02/25. These failures could place residents who receive respiratory care at risk of developing respiratory complications and a decreased quality of care. Findings included: Record review of Resident #40's face sheet, dated 12/03/25 indicated she was a [AGE] year-old female admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included Respiratory failure (a serious condition where the lungs can't adequately supply oxygen or remove carbon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing and administering of all drugs and biologicals, to meet the needs of each resident for 1 of 5 residents (Resident #50) reviewed for pharmacy services. The facility failed to ensure Resident #50's escitalopram oxalate 5 mg (medication used to treat depression) was removed from the medication cart after it was discontinued on 09/26/2025. This failure could place residents at risk of receiving medications that were not ordered and medication errors. Findings include: Record review of Resident #50's face sheet, dated 12/03/2025, indicated a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #50 had diagnoses which included schizophrenia (mental disorder characterized by delusions, hallucinations, disorganized thoughts, speech and behavior) and major depressive disorder (a serious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish polices in accordance with applicable Federal, State and local and regulations, regarding smoking, smoking areas, and smoking safety that also take into account nonsmoking residents for 2 of 4 residents (Resident #2 and Resident #55) reviewed for smoking. The facility failed to follow the policy on smoking by not completing a smoking screen assessment quarterly on Resident #2 and Resident #55. This failure could place residents at risk of unsafe smoking and injury.Findings included: Record review of Resident #2's face sheet, dated 12/03/25, indicated Resident #2 was a [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #2 had diagnoses which included dementia (a general term for a decline in mental ability that interferes with daily life, affecting memory, thinking, and problem-solving), diabetes (high blood sugar), and high blood pressure. Record review of Resident #2's quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-19 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to coordinate assessments with the PASRR program, including incorporating the recommendations from the PASRR evaluation report into a resident's care planning for 1 of 3 residents reviewed for PASRR assessments. (Resident #1) The facility did not provide and arrange for a specialized mattress for Resident #1 as recommended and agreed upon by the IDT on 6/10/25 within the time frame set by PASRR. This failure could place residents who are PASRR positive at risk of not receiving the necessary services/DME that would enhance their quality of life. Findings included:1. Record review of the face sheet dated 11/19/25 indicated Resident #1 re-admitted to the facility on [DATE] with diagnoses including muscle weakness, quadriplegia (paralysis of all four limbs and torso leading to an inability to move and often walk), muscle spasm, and abnormal posture. Record review of the MDS dated [DATE] indicated Resident #1 understood others and was understood by others. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0942 — isolatedEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the rights of the resident and responsibilities of the facility training was completed for 1 of 11 employees (LVN C) reviewed for training. The facility failed to ensure the rights of the resident and responsibilities of the facility training was completed by LVN C annually. This failure could affect residents and place them at risk of being uninformed due to lack of staff training. Findings include: Record review of the undated Mandatory Trainings list from July 2024 through July 2025 indicated the following staff had not received annual training on resident rights: LVN C, hire date 11/23/21 During an interview on 7/17/25 at 2:45 p.m. the Administrator said she expected staff to complete all mandatory training annually as required. The Administrator said the importance of staff completing mandatory training was to ensure they stayed up to date on any changes and got refreshed on the mandatory topics. Record review of the facility's In-Service Training, All Staff policy revised on September 2022 indicated, All staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0944 — isolatedConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Quality Assurance and Performance Improvement (QAPI) training that outlines and informs staff of the elements and goals of the facility's QAPI program was completed for 3 of 11 employees (RN A, CNA B, and LVN C) reviewed for training. The facility did not ensure QAPI annual training was completed by RN A, CNA B, and LVN C. This failure could place staff and residents at risk for not being aware of facility programs, implementation, and monitoring. Findings included: Record review of the undated Mandatory Trainings list from July 2024 through July 2025 indicated the following staff had not received annual training on QAPI: RN A, hire date 7/12/21 CNA B, hire date 7/9/10 LVN C, hire date 11/23/21 During an interview on 7/17/25 at 2:45 p.m. the Administrator said she expected staff to complete all mandatory training annually as required. The Administrator said the importance of staff completing mandatory training was to ensure they stayed up to date on any changes and got refreshed on the mandatory topics. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0946 — isolatedProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Compliance and Ethics training through an effective way to communicate the program's standards, policies, and procedures through a training program or in another practical manner which explains the requirements under the program was completed for 1 of 11 employees (RN A) reviewed for training. The facility did not ensure annual Compliance and Ethics training was completed by RN A. This failure could place staff and residents at risk for not being aware of facility programs, implementation, and monitoring. Findings included: Record review of the undated Mandatory Trainings list from July 2024 through July 2025 indicated the following staff had not received annual training on compliance and ethics: RN A, Hire Date 7/12/21 During an interview on 7/16/25 at 1:45 p.m. the Regional Nurse said the managing company had 29 buildings in Texas. During an interview on 7/17/25 at 2:45 p.m. the Administrator said she expected staff to complete all mandatory training annually as required. The Administrator said the importance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the facility's only kitchen. The facility did not ensure: 1. Food items were labeled and dated. 2. [NAME] PP removed her gloves prior to touching the refrigerator. 3. The juice machine spigot was free from a red/orange gooey substance where the juice was dispersed. 4. Fryer was free from debris. 5. The dome covers, and pureed plates were stacked with water pooled in between them. 6. Bleach noted on top of the corn meal bin. These failures could place residents at risk for foodborne illness. Findings included: During the initial tour observation and interview with the Dietary Manager on 03/24/25 beginning at 9:45 a.m., the following was revealed: 1. A bag of frozen popcorn shrimp that was identified by the Dietary Manager unlabeled and undated. 2. A bag of frozen hamburger patties that was identified by the Dietary Manager unlabeled and undated. 3. During an observation and interview on 03/24/25 at 9:54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 2 of 4 residents (Resident #23 and Resident #35) reviewed for treatment and services related to indwelling catheters. 1. The facility failed to ensure Resident #23's foley catheter was secured on 03/24/2025. 2. The facility failed to ensure Resident #35's foley catheter care was provided as ordered. This failure could place residents at risk for urinary tract infections and a decreased quality of life. Findings included: 1. Record review of a face sheet dated 03/26/2025 indicated Resident #23 was a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included unspecified dementia unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety (loss of memory, language, problem solving and other thinking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-29 · tag F0699 — patternProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents who were trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for 3 of 23 residents (Resident #68, Resident #127, Resident #45) reviewed for trauma-informed care. 1. The facility failed to ensure Resident #45 had a social history assessment completed upon admission to determine if she had any trauma or triggers. 2. The facility did not ensure Residents #68's and #127's care plans identified possible triggers when Residents #68 and #127 had a history of trauma. 3. The facility did not ensure trauma screenings were completed upon admission to the facility for Residents #68 and #127. These failures could put residents at an increased risk for severe psychological distress due to re-traumatization. The findings included:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that all drugs and biologicals used in the facility were labeled and stored in accordance with professional standards for 2 of 23 residents (Resident #43 and Resident #72) and 2 of 8 medication carts (200 hall Nurse Medication Cart and 300 hall Nurse Medication Cart) reviewed for drugs and biologicals. 1. The facility failed to ensure LVN F secured the 200 hall Nurse Medication Cart, when it was not in use on 03/25/2025. 2. The facility failed to ensure Resident #43's insulin was properly secured when RN R left it on top of the 300 hall Nurse's Mediation Cart on 03/25/25. 3. The facility failed to ensure RN secured the 300 hall Nurse Medication Cart, when she went in Resident #43's room to administer her insulin on 03/25/25. 4. The facility did not ensure Resident #72's wound care supplies were properly safe and secured. These failures could place residents at risk of not receiving drugs and biologicals as needed, medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 2 of 5 residents (Resident #23 and Resident #72) reviewed for infection control. 1. The facility failed to ensure CNA G followed enhanced barrier precautions, performed hand hygiene and proper glove changes while providing incontinent care to Resident #23 on 03/24/2025. 2. The facility did not ensure EBP were put in place for Resident #72. 3. The facility did not ensure RN S performed hand hygiene while providing wound care to Resident #72. These failures could place residents at risk for cross contamination and the spread of infection. Findings included: 1. Record review of a face sheet dated 03/26/2025 indicated Resident #23 was a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 1 of 23 residents (Resident #18) reviewed for reasonable accommodations. The facility failed to ensure Resident #18's call light was within reach while in bed. This failure could place residents at risk for a delay in assistance and a decreased quality of life. Findings include: Record review of a face sheet dated 03/29/2025 indicated Resident #18 was an [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included unspecified dementia unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety (loss of memory, language, problem solving and other thinking abilities that were severe enough to interfere with daily life without behaviors). Record review of the Comprehensive MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the right to formulate an advanced directive was provided for 1 of 23 residents (Resident #72) reviewed for advanced directives. The facility did not ensure Resident #72 had documentation of their advanced directive on file in their records. This failure could place residents at risk of not receiving care and services to meet their needs. Findings included: Record review of Resident #72's face sheet, dated 03/28/25, reflected Resident #72 was a [AGE] year-old female, admitted to the facility on [DATE] with a diagnosis which included metabolic encephalopathy (a condition where the brain does not receive enough nutrients or oxygen to function properly). Record review of Resident #72's physician order summary report, dated 03/24/25, indicated an active physician's order for code status: DNR with an order date 02/24/25. Record review of Resident #72's admission MDS, dated [DATE], reflected Resident #72 usually made herself understood, usually…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure residents had the right to a clean, comfortable, and homelike environment for 2 of 4 residents (Resident #5 and Resident #17) reviewed for resident rights. The facility failed to ensure Resident #5's and Resident #17's bathroom had running hot water, did not have a loose faucet and the toilet tank was not leaking. This failure could place residents at risk for an uncomfortable, unhomelike environment, and a diminished quality of life. Findings included: 1. Record review of Resident #5's face sheet dated 03/25/25, indicated a [AGE] year-old female who admitted to the facility on [DATE]. Resident #5 had diagnoses which included peripheral vascular disease (condition in which narrowed blood vessels reduce blood flow to the limbs), muscle weakness, diabetes (group of diseases that affect how the body uses blood sugar), and hypertensive heart disease (a condition where high blood pressure damages the heart muscle over time). Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to refer residents for PASRR screening and evaluation with mental health disorders for level II PASRR review for 1 of 6 residents (Resident #26) reviewed for PASRR. The facility did not ensure Resident #26 was referred to the state-designated authority for PASRR evaluation when readmitted to the facility on [DATE] with a positive PL1 within 7 days of notification. This failure placed residents at risk of not receiving adequate services or care related to mental illnesses. Findings included: Record review of Resident #26's face sheet, dated 03/28/25, reflected Resident #26 was a [AGE] year-old male, readmitted to the facility on [DATE] with diagnoses which included paranoid schizophrenia (mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness, and social interactions that involves paranoia) and delusional disorders (believes things that could not possibly be true). Record review of Resident #26's annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure completion of a discharge summary including a recapitulation of the resident's stay, and final status at discharge for 1 of 3 residents (Resident #76) reviewed for discharge summary. The facility failed to ensure Resident #76's discharge summary was accurately completed. This failure could place residents at risk of not having complete records after permanent discharge from the facility. Findings included: Record review of Resident #76 face sheet dated 03/29/25, indicated a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included metabolic encephalopathy (alteration in consciousness caused due to brain dysfunction), muscle weakness, chronic kidney disease (longstanding disease of the kidneys leading to renal failure), and essential hypertension (high blood pressure). Record review of Resident #76's discharge MDS assessment dated [DATE], indicated it was a planned discharge with a discharge date of 01/19/25.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain grooming and personal hygiene for 1 of 2 residents reviewed for ADLs. (Resident #35) 1. The facility failed to ensure Resident #35's nails were trimmed and cleaned. This failure could place residents at risk of not receiving services/care, decreased quality of life, and decreased self-esteem. Findings included: Record review of Resident #35's face sheet dated 03/26/25, indicated a [AGE] year-old male who readmitted to the facility on [DATE] with diagnoses which included sepsis (a life-threatening complication of an infection), diabetes (a group of diseases that result in too much sugar in the blood), chronic respiratory failure with hypoxia (condition where the lungs are unable to adequately exchange oxygen and carbon dioxide, leading to low oxygen levels in the blood), and benign prostatic hyperplasia (prostate gland…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents maintained acceptable parameters of nutritional status for 1 of 5 residents reviewed for unplanned weight loss. (Resident #2) The facility failed to ensure a weight variance was addressed and documented to ensure management of weight loss for Resident #2. This failure could place residents at risk for undetectable weight loss, malnutrition, and poor quality of life. Findings included: Record review of Resident #2's face sheet dated 03/28/25 indicated she re-admitted to the facility on [DATE] with the diagnoses convulsions, chronic obstructive pulmonary disease, high blood pressure, and diabetes mellitus. Record review of Resident #2's quarterly MDS dated [DATE] indicated she could usually make herself understood and usually understood others and she had a BIMS score of 3 which meant she had severely impaired cognition. The MDS also indicated she was totally dependent with eating and received 51% or more of her calories from a feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-29 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation , interview and record review, the facility failed to ensure parenteral fluids were administered consistent with professional standards of practice for 1 of 2 residents (Resident #35) reviewed for parenteral fluids. The facility failed to ensure the dressing on Resident #35's midline (a thin, flexible tube inserted into a vein in the upper arm, used for short-term intravenous therapies and blood sampling) was changed weekly. These failures could affect residents by placing them at risk for infections. Findings included: Record review of Resident #35's face sheet dated 03/26/25, indicated a [AGE] year-old male who readmitted to the facility on [DATE] with diagnoses which included sepsis (a life-threatening complication of an infection), diabetes (a group of diseases that result in too much sugar in the blood), chronic respiratory failure with hypoxia (condition where the lungs are unable to adequately exchange oxygen and carbon dioxide, leading to low oxygen levels in the blood), and benign…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents who require dialysis services receive such services consistent with professional standards of practice for 1 of 2 resident reviewed for dialysis services. (Resident #20) The facility did not provide ongoing assessments before and after Resident #20's dialysis treatments and did not keep ongoing communication with the dialysis facility. This failure could place residents who received dialysis at risk for complications and not receiving proper care and treatment to meet their needs. Findings included: Record review of Resident #20's face sheet dated 03/29/25 indicated she re-admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses of schizophrenia (mental disorder characterized by hallucinations, delusions, disorganized thinking and behaviors), bipolar disorder (mental illness characterized by periods of depression and periods of elevated moods), high blood pressure, chronic kidney disease (disease of the kidneys that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure residents who use psychotropic drugs receive gradual dose reductions, unless clinically contraindicated, to discontinue these psychotropic drugs for 2 of 23 (Residents #26 and #7) reviewed for unnecessary medications. 1. The facility did not ensure a clinical rationale for declination of a GDR was documented by the physician for Resident #26 on 02/26/25. 2. The facility failed to ensure an attempt for a gradual dose reduction or clinical rationale was performed for the medication Trazadone 150mg tab every night, originally ordered on 06/04/24 for Resident #7 when the pharmacist provided a recommendation on 02/26/25. These failures could place residents at risk of receiving unnecessary psychotropic medications with possible medication side effects, adverse consequences, decreased quality of life and dependence on unnecessary medications. Findings included: 1. Record review of Resident #26's face sheet, dated 03/28/25, reflected Resident #26 was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record reviews, the facility failed provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service for 2 out of 7 dietary staff. The facility did not ensure [NAME] N and Dietary Aide X had a current food handler permit. This failure could place residents who consumed food prepared from the kitchen at-risk of foodborne illness or nutritional deficiencies. Findings included: Review of the food handler's certificates of completion provided by the facility on 03/24/25 at 9:50 a.m , reflected the following: Dietary Aide X had a food handler certificate that expired on 03/10/23. During an interview on 03/29/25 at 7:54 a.m., Dietary Aide X stated she was not aware her food handler permit was expired. Dietary Aide X stated she thought it had to be renewed every 5 years. Dietary Aide X stated this failure could potentially put residents at risk for food borne illness and cross contamination. During an interview on 03/29/25 at 8:04 a.m., [NAME] N stated she was responsible for ensuring her food handler…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-29 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accommodate residents' food allergies for 1 of 23 residents (Resident #64) reviewed for food allergies. The facility failed to honor Resident #64's food allergy to peaches. This failure could result in allergic reactions, a decrease in resident choices, diminished interest in meals, and weight loss. Findings included: Record review of a face sheet dated 03/26/2025 indicated Resident #64 was a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included heart failure (chronic, progressive condition in which the heart muscle is unable to pump enough blood to meet the body's needs for blood and oxygen). Record review of the Quarterly MDS assessment dated [DATE] indicated Resident #64 was understood by others and understood others. The MDS assessment indicated Resident #64 had a BIMS score of 15, which indicated her cognition was intact. The MDS assessment indicated Resident #64 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medical record was complete and accurately documented for 3 of 23 residents (Residents #51, #26) reviewed for resident records 1. The facility failed to ensure Resident #51's care plan was updated and revised to reflect her smoking status. 2. The facility did not ensure Resident #26's catheter care was documented. 3. The facility did not ensure Resident #72's wound care was documented. These failures could place the resident at risk for not receiving appropriate care due to incomplete/inaccurate information being documented. Findings include: 1. Record review of Resident #51's face sheet, dated 03/28/25, reflected Resident #51 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses which included acute and chronic respiratory failure with hypoxia (absence of oxygen). Record review of Resident #51's admission MDS, dated [DATE], reflected Resident #51's made herself understood and understood others.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-20 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a discharge summary that included but was not limited to, (i) A recapitulation of the resident's stay that includes, but was not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results; (ii) A final summary of the resident's status; (iii) Reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter) for 3 of 5 residents (Residents #1, #2 and #3) reviewed for discharge summaries. The facility failed to write an order for discharge, complete a discharge summary, and a reconciliation of medications for Resident #1 when he was discharged on 03/08/24. The facility failed to write an order for discharge and complete a discharge summary for Resident #2 and Resident #3. These failures could place residents at risk for a lack of continued care and services. Findings included: Record review of Resident #1's face sheet,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a representative of the Office of the State Long-Term Care Ombudsman, for 1 of 3 residents (Resident #1) reviewed for discharge. The facility initiated a 30-day discharge for Resident #1 on 03/06/24 and did not notify the State Long-Term Care Ombudsman by phone or in writing. This failure could place residents at risk of improper discharge planning and diminished quality of life. Findings included: Record review of Resident #1's face sheet, dated 03/20/24, indicated Resident #1 was a [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #1 had diagnoses which included Schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), Depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), stroke, and high blood pressure. The resident was discharged on 03/08/24. Record review of Resident #1's quarterly MDS assessment, dated 02/05/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to treat each resident with respect and dignity and provide care in a manner that promoted maintenance or enhancement of his or her quality of life for 2 of 21 residents (Resident #36 and Resident #46) reviewed for resident rights. 1. The facility did not ensure Resident #36's catheter drainage bag was in a privacy bag. 2. The facility did not ensure CNA T waited for a response from Resident #46 after knocking on his door, before entering his room. These failures could place residents at an increased risk of embarrassment and a diminished quality of life. The findings included: 1. Record review of the face sheet, dated 02/15/2024, revealed Resident #36 was an [AGE] year-old male who admitted to the facility on [DATE] with diagnoses of unspecified systolic (congestive) heart failure (occurs when your left ventricle in the heart can't pump blood efficiently) and flaccid hemiplegia affecting left nondominant side (neurological condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents had the right to send and receive mail, and to receive letters, packages, and other materials delivered to the facility for the resident through the means other than a postal service for 5 of 5 confidential residents reviewed for weekend mail delivery. The facility failed to ensure residents received their mail on the weekend. This failure could place residents at risk for not receiving mail in a timely manner that could result in a decline in resident's psychosocial well-being and quality of life. Findings included: During a confidential group interview 5 residents stated mail was not distributed on Saturdays. They stated mail did not get delivered until Monday by the Activity Director. During an interview on 02/14/2024 at 2:48 p.m., the Supervisor at the postal office stated mail was delivered on Saturdays. During an interview on 02/14/2024 at 3:12 p.m., the BOM stated COTA HH was responsible for distributing the mail on Saturdays to residents. The BOM stated there were times someone would place the mail…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean, and comfortable environment for 1 of 4 halls (100-hall) and 3 of 4 residents (Resident #38, Resident #3, and Resident #51) reviewed for a homelike environment. 1. The facility failed to ensure the 100-hall was free of offensive odors. The facility failed to ensure Resident #38's wall and door frame were repaired. The facility failed to maintain comfortable sound levels for Resident #38. 2. The facility failed to replace Resident #3's mattress. 3. The facility did not ensure Resident #51's privacy curtain was cleaned. These failures could place residents at risk for an uncomfortable, unhomelike environment, and a diminished quality of life. Findings included: 1. Record review of a face sheet dated 02/15/2024 indicated Resident #38 was a [AGE] year-old female initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included type 1 diabetes mellitus without complications (chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure prompt efforts were made to resolve grievances for 4 of 21 residents (Resident #4, Resident #5, Resident #38, and Resident #54) reviewed for grievances. 1. The facility failed to act upon Resident #54's grievance regarding his motorized wheelchair not functioning. 2. The facility did not ensure a grievance was filed for Resident #4's pair of large men's black sweatpants and 1 blue shirt with embroidery when they were not returned from the laundry. 3. The facility did not ensure a grievance was filed for Resident #38's 2 blue shirts and 6 blankets when they were not returned from the laundry 4.The facility failed to resolve Resident #5's grievance. Resident #5 reported $100 dollars missing since September 25, 2023. Resident #5 filed a grievance but was never notified of the outcome. These failures could place residents at risk for grievances not being addressed or resolved promptly. Findings included: 1. Record review of a face sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure all drugs were stored in a locked compartment, only accessible by authorized personnel for 3 of 3 resident (Residents #212, #19 and #30) reviewed for pharmacy services and 5 of 6 (100, 200, and 300 Hall) medication carts reviewed for storage of medications. 1. Three disposable medicine cups of pills were stored at bedside of Resident #212. 2. Treatment Medication Cart for Hall 200 was left unlocked, unsecured, and unattended near the nurse station. 3.RN OO failed to ensure the medication cart was locked when medication cart was left unattended on 2/12/24. 4.The facility did not ensure LVN F locked the treatment cart on 200 Hall, while providing treatment care. 5.The facility did not ensure RN O locked the medication cart on 100 Hall, while administering medication. 6. The facility did not ensure RN E locked the treatment cart on 100 Hall, while administering medication. 7. The facility did not ensure Resident #19's Methocarbamol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure the facility assessment was reviewed and updated as necessary, and at least annually for 1 of 1 facility. 1. The facility did not update the facility assessment to include Resident #19's tracheostomy (surgically created hole in the windpipe that provides an alternative airway for breathing) and bariatric status. 2. The facility did not update the facility assessment to include Resident #53 who was receiving IV antibiotics. 3. The facility did not update the facility assessment to include Resident #8, #13 and #30's G-tube (tube inserted through the wall of the abdomen directly into the stomach). These failures could affect residents by not having the necessary resources to ensure appropriate care is provided. Findings included: Record review of the facility assessment dated [DATE] did not address tracheostomy, bariatric status, IV antibiotics and G-tube. 1. Record review of a face sheet, dated 02/15/2024, indicated Resident #19 was a [AGE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 4 of 5 residents (Resident #19, Resdient #55, Resident #30, and Resident #50) and 6 of 8 staff (CNA U, CNA BB, Laundry Aide SS, RN O, LVN P, and LVN F) in the facility reviewed for infection control practices and transmission-based precautions. 1. The facility failed to ensure CNA U and CNA BB performed hand hygiene after removing their gloves while providing incontinent care to Resident #19. The facility failed to ensure CNA BB did not transport linens unbagged. The facility failed to ensure Laundry Aide SS kept the clean laundry cart covered when delivering clothes. 2. The facility did not ensure LVN F kept an open, draining wound off the sheets and pillow, changed her gloves and performed hand hygiene, and kept her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure each resident was informed before, or at the time of admission, and periodically during the residents stay, of services available in the facility and of charges for those services, which included charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 1 of 2 residents (Resident #111) reviewed for Medicare/Medicaid coverage. The facility failed to ensure Resident #111 was given a NOMNC (is a notice that indicates when your care is set to end from a home health agency, skilled nursing facility, comprehensive outpatient rehabilitation facility, or hospice) when discharged from skilled services prior to his covered days being exhausted. This failure could place residents at risk for not being aware of changes to provided services. Findings included: Record review of a face sheet, dated 02/15/2024, indicated Resident #111 was a [AGE] year-old male, admitted to the facility on [DATE] with a diagnosis which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident who was unable to carry out activities of daily living, received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 21 residents (Residents #19) reviewed for ADL care. The facility failed to ensure Resident #19 was provided thorough bed baths. This failure could place residents at risk of not receiving services or care, decreased quality of life, and decreased self-esteem. Findings included: Record review of a face sheet dated 02/15/2024 indicated Resident #19 was a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included acute on chronic respiratory failure (a condition where a patient who had chronic respiratory failure experiences a sudden worsening of their breathing), morbid severe obesity with alveolar hypoventilation (condition in which severely overweight people fail to breathe rapidly or deeply enough,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an ongoing program of activities in accordance with the comprehensive assessment to meet the interests and the physical, mental, and psychosocial well-being for 2 of 21 residents (Resident #8 and Resident #19) reviewed for activities. The facility failed to ensure quarterly activity assessments were completed for Resident #8 and Resident #19 to provide activities to meet their interests. This failure could place residents at risk for not having activities to meet their interests or needs and a decline in their physical, mental, and psychosocial well-being. Findings included: 1. Record review of a face sheet dated 02/15/2024 indicated Resident #8 was a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included cerebral palsy (a group of neurological disorders that appear in infancy or early childhood and permanently affect body movement and muscle coordination), unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0680 — isolatedEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the activities program was directed by a qualified professional who was a qualified therapeutic recreation specialist or an activities professional who completed a training course approved by the State for 1 of 1 facility reviewed for Activity Director qualifications. The facility did not ensure the Activity Director was qualified to serve as the director of the activities program. This failure could place residents at risk of not receiving a program of activities that meets their assessed activity needs. Findings include: Record review of a Personnel File Review Sheet, undated, revealed a staff member listed as Activity Director with a hire date 08/16/2013. Record review of the Activity Director's employee file revealed no documentation of certification or CEU's as an Activity Director. Record review of a sheet titled MEPAP APC dated 02/12/2024 indicted the Activity Director enrolled in a course on 01/10/2024. During an interview on 02/12/2024 at 4:11 p.m., the Activity Director stated she had been the activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that licensed staff were able to demonstrate the specific competencies and skill sets necessary to care for resident's needs for 1 of 1 licensed staff (RN O) reviewed for nursing competencies. The facility failed to ensure RN O was competent in providing tracheostomy (small surgical opening that is made through the front of the neck into the windpipe, or trachea) care to Resident #19 when she did not check Resident #19's oxygen saturation or lung sounds. This failure could potentially affect residents by placing them at an increased and unnecessary risk of exposure to staff who lack the appropriate skills and competencies to provide safe care and minimize infections. Findings included: Record review of a face sheet dated 02/15/2024 indicated Resident #19 was a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included acute on chronic respiratory failure (a condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed provide pharmaceutical services, which included procedures that assured the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of each resident for 1 of 1 resident (Resident #38) reviewed for pharmacy services. The facility did not ensure RN E administered Resident #38's Novolog (insulin aspart) FlexTouch (insulin medication) according to the manufacturer's instructions. This failure could place the resident at risk of medical complications and not receiving the therapeutic effects of their medications. Findings included: Record review of a face sheet, dated 02/15/2024, indicated Resident #38 was a [AGE] year-old female, readmitted to the facility on [DATE] with a diagnosis which included Type 1 Diabetes Mellitus without complications (lifelong condition where the pancreas makes little or no insulin, which leads to high blood sugar levels). Record review of the physician order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the facility's only kitchen. The facility did not ensure: 1. 6 sheet pans were free from encrusted black colored grease buildup coating the outside and the inside of the cooking surface. 2. the steam pans and plate domes were stacked with water pooled in between them. These failures could place residents at risk for foodborne illness. Findings included: During the initial tour an observation was done with [NAME] X on 02/11/2024 beginning at 9:40 a.m., the following was revealed: 1. 6 sheet pans stacked on top of each other on the dish rack had an encrusted black colored grease buildup on the outside and the inside of the cooking surface. 2. The steam table pans, and plate domes were stacked and remained wet with water pooled in between. Record review of the sanitation checklist completed by Dietician MM dated 01/03/2024 indicated she had found steam table pans and sheet pans stacked wet. An attempted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, clean, and comfortable environment for 2 of 5 shower rooms reviewed. (Hall 200 and Hall 300) The facility failed to ensure Hall 200 and Hall 300 shower rooms were free from missing or cracked tiles, and slime-like green, brown, and black material on the grout. These failures could place the residents at risk for a diminished quality of life and a diminished clean well-kept environment. Findings included: Record review of a face sheet dated 11/29/23 indicated Resident #5 was a [AGE] year-old female who was admitted on [DATE] and re-admitted on [DATE] with the diagnoses of Chronic pulmonary obstructive disease {COPD} (a group of diseases that cause airflow blockage and breathing-related problems), hypertension (high blood pressure), and Diabetes Mellitus (a group of diseases that affect how the body uses blood sugar (glucose). Record review of Resident 5's quarterly MDS assessment, dated 10/25/23, indicated Resident #5 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to incorporate the recommendations from the PASRR Level II determination and the PASRR evaluation report into a resident's assessment, care planning, and transitions of care for one out of one resident (Resident #3) reviewed for PASRR. The facility failed to submit the NFSS forms timely for Resident #3 to the Texas Medicaid and Healthcare Partnership (TMHP) Long Term Care Portal. These failures could place residents identified at a Level II for PASRR Evaluation at risk for their specialized services not being provided in a timely manner. Findings included: Record review of a face sheet dated 10/03/3033 revealed Resident #3 was a [AGE] year-old female who admitted to the facility on [DATE] with the diagnosis of Bipolar (a mental health condition that causes extreme mood swings that include emotional highs (mania or hypomania) and lows (depression)), Parkinson's (disease is a progressive disorder that affects the nervous system and the parts of the body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry our activities of daily living receives necessary services to maintain grooming and personal hygiene were provided for 1 of 3 residents reviewed for ADLs (Residents #1). The facility failed to ensure Resident #1 received his baths. This failure could place resident at risk of not receiving services/care, decreased quality of life, and decreased self-esteem. Findings Included: Record review of Resident #1's face sheet, dated 11/29/23, indicated Resident #1 was a [AGE] year-old male, admitted to the facility on [DATE], with a diagnosis of respiratory failure (difficulty with breathing, type 2 diabetes (blood sugar disorder) and congestive heart failure (the heart does not pump blood like it should). Record review of the Quarterly MDS dated [DATE] indicated Resident #1 made himself understood and had the ability to understand others. The MDS indicated Resident #1 had a BIMS score of 15 indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the environment was free of accidents and hazards for 1 of 4 shower rooms reviewed (Hall 300). The facility failed to ensure the shower chair in the Hall 300 shower room was not torn/ripped. The facility failed to ensure Hall 300 shower room was free from hazardous liquid. This failure could place residents at risk for injuries and falls. Findings Included: During an observation on 11/28/23 at 11:20 a.m., revealed the hall 300 shower room door was opened and unlocked with several opened bottles of shampoo sitting on the floor. During an observation and interview on 11/28/23 at 11:25 a.m., RN K said the shampoo bottles should not be left in the shower room unattended. RN K removed the shampoo bottles and said a confused resident could have drunk the shampoo because the shower room door did not lock. During an observation and interview on 11/28/23 at 12:00 p.m., revealed CNA A took a torn/ripped mesh back of the shower chair into the hall 300 shower room. She said she had just completed a shower. She said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-04 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to assist residents in obtaining routine and emergency dental services to meet the needs of 1 of 2 (Resident #1) residents reviewed for dental services. The facility failed to ensure Resident #1 received dental services when he had pain and a broken tooth. These failures could place residents at risk of not receiving needed dental care and a decreased quality of life. The findings included: Record review of Resident #1's face sheet, dated 11/29/23, indicated Resident #1 was a [AGE] year-old male, admitted to the facility on [DATE], with a diagnosis of respiratory failure (difficulty with breathing, type 2 diabetes (blood sugar disorder) and congestive heart failure (the heart does not pump blood like it should). Record review of the Quarterly MDS dated [DATE] indicated Resident #1 made himself understood and had the ability to understand others. The MDS indicated Resident #1 had a BIMS score of 15 indicating intact cognition. The MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 62 residents (Resident #6 and Resident #4) reviewed for infection control. 1. The facility failed to ensure CNA M's mask was properly worn and sealed to face while providing patient care to Resident #6. 2. The facility failed to ensure CNA C performed hand hygiene and changed her gloves while providing incontinent care to Resident #4. Findings included: 1. Record review of Resident #6's face sheet, dated 11/29/2023, indicated Resident #6 was a [AGE] year-old male, originally admitted to the facility on [DATE] with diagnoses which included heart failure (chronic, progressive condition in which the heart muscle is unable to pump enough blood to meet the body's needs for blood and oxygen), severe sepsis with septic shock…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$339,046 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $91,910 — penalty dated 2025-03-29
- $103,109 — penalty dated 2024-03-20
- $144,027 — penalty dated 2024-02-15
- Medicare payment denial — starting 2024-04-19 for 4 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EASTLAND MEMORIAL HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2018 |
| NEXION HEALTH AT TERRELL, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 04/01/2018 |
| WRIGHT, LABAN | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 11/10/2021 |
| FALLON, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2018 |
| KIRLEY, FRANCIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2018 |
| LEE, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2018 |
| OSWALD, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/22/2022 |
| PIERCE, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/16/2021 |
| RINER, MEERA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2018 |
CMS files one row per role, so the 11 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675879. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.