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Midtown Manor

125 South 900 West, Salt Lake City, UT 84104 · Government - County · 82 certified beds · (801) 363-6340 Medicare & Medicaid certified

Call the home — (801) 363-6340 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
288 N 1460 W · (801) 783-1829 · Call to confirm hours
Pharmacy
Rite Aid0.4 mi
150 N 900 W · (801) 521-3560 · Call to confirm hours
Grocery
56 S 900 W · (801) 355-9016 · Call to confirm hours
Park
9 N Chicago St · (801) 972-7800 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.3%11.3%15.4%worse
Long-stay residents who lose too much weight9.4%3.4%5.4%worse
Long-stay residents with a catheter left in their bladder5.4%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.8%2.0%better
Long-stay residents with depressive symptoms76.7%16.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.4%0.1%0.1%worse
Long-stay residents with falls causing major injury0.0%2.5%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened19.1%15.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication22.4%25.3%18.9%worse
Long-stay residents given the seasonal flu vaccine98.7%98.0%95.3%typical
Long-stay residents with pressure ulcers2.2%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control16.6%21.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table51.9%14.2%17.1%check this — see note marked dagger below the table
Long-stay hospitalizations per 1,000 resident days1.461.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.581.431.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.18U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

20
deficiencies at the latest standard inspection (2025-04-30)
7
at the previous standard inspection (2023-08-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Fcited before2025-04-30 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 14 out of 36 sampled residents, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, observations were made of staff not performing hand hygiene during meal service and dining assistance; hand hygiene was not performed during wound care and cross contamination of the wound bed was observed; Enhanced Barrier Precautions (EBP) were not implemented for any residents with wounds, indwelling urinary catheters, enteral feeding, or any other indwelling medical device; and the Personal Protective Equipment (PPE) cart was not sanitized prior to use and a cockroach was observed crawling on the PPE. Additionally, the infection prevention and control program did not have a system of surveillance to identify any possible communicable diseases, and tracking and trending of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-30 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure an effective pest control program so that the facility was free of pests and rodents. Specifically, an observation was made of a live cockroach in the facility and residents and staff reported that cockroaches were found in the resident rooms. Findings included: On 4/29/25 at 9:32 AM, an observation was made outside room [ROOM NUMBER]. Directly outside of room [ROOM NUMBER] and located between room [ROOM NUMBER] and 113 was a plastic Personal Protective Equipment (PPE) cart. The cart contained three drawers that were filled with reusable gowns. The State Surveyor (SS) observed a cockroach crawling across the top of the PPE cart and then into the top drawer. Certified Nursing Assistant (CNA) 9 was standing in the doorframe of room [ROOM NUMBER]. The SS called CNA 9 over to the PPE cart and opened the top drawer. The SS and CNA 9 observed the cockroach crawling on top of the reusable gowns. CNA 9 informed CNA 10, who was walking by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-30 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete transmitting annual and quarterly Minimum Data Set (MDS) assessments to the Centers for Medicare and Medicaid Services (CMS) for 4 out of 36 sampled residents. Specifically, resident's MDS assessments were not accepted by the facility after being exported. Resident identifiers: 32, 38, 62, and 71. Findings included: 1. Resident 71 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease, major depressive disorder, and post-traumatic stress disorder. An annual MDS assessment had an assessment reference date (ARD) of 3/22/25. The MDS assessment was exported on 3/28/25, but not accepted by the facility and not submitted to CMS. 2. Resident 62 was admitted to the facility on [DATE] with diagnoses which included cardiorespiratory condition, schizophrenia, and thyroid disorder. A quarterly MDS assessment had an ARD of 3/23/25, and was completed on 3/28/25. The MDS assessment was not accepted by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-30 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who used psychotropic drugs received behavioral interventions, unless clinically contraindicated, in an effort to discontinue those drugs. Specifically, for 3 out of 36 sampled residents, a resident taking an antidepressant for skin picking did not have behavior tracking for the medication and residents taking an antidepressant for insomnia did not have their hours of sleep tracked. Resident identifiers: 14, 41, and 55. Findings included: 1. Resident 55 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, paranoid schizophrenia. Resident 55's medical record was reviewed on 4/28/25. A physician's order dated 8/12/21, documented traZODone HCl [hydrochloride] Tablet 50 MG [milligrams] Give 1 tablet by mouth at bedtime for Sleep related to PARANOID SCHIZOPHRENIA. A physician's order dated 4/28/23, documented clomiPRAMINE HCl Oral Capsule 50 MG Give 1 capsule by mouth at bedtime related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-30 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 3 out of 36 sampled residents, the facility did not ensure that the antibiotic stewardship program included antibiotics use protocols and a system to monitor antibiotic use. Specifically, a resident was prescribed an antibiotic to treat an infection and the organism was resistant to that antibiotic, and two residents were prescribed antibiotics to treat an infection without a culture and sensitivity report to indicate if the antibiotic was susceptible to the organism. Resident identifiers: 1, 33, and 64. Findings included: On 4/30/25 at 11:46 AM, an interview was conducted with the Infection Preventionist (IP). The IP provided the infection control tracking and trending log from January 2024 through March 2025. The IP stated that he had been in charge of the tracking and trending log but it was not all there or complete. The tracking and trending logs were reviewed for February and March 2025. 1. Resident 64 was admitted to the facility on [DATE] with diagnoses which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, for 1 out of 36 sampled residents, that the facility did not ensure that residents were treated with respect and dignity and cared for in a manner that promoted the maintenance or enhancement of their quality of life, recognizing each resident's individuality. Specifically, a staff member was observed standing next to a seated resident while assisting them with dining. Resident identifier: 70. Findings included: Resident 70 was admitted to the facility on [DATE] with diagnoses which consisted of dementia, cataracts, type II diabetes mellitus, and Parkinsonism. On 4/27/25 at 12:13 PM, an observation was made of the lunch meal service in the assisted dining room. Resident 70 was seated at the dining table with his meal tray in front of him. Certified Nurse Assistant (CNA) 1 was observed to assist resident 70 with dining. CNA 1 stood next the the resident while feeding him bites of his food. The CNA did not sit down next to the resident while providing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 1 out of 36 sampled residents, that the facility did not ensure that the resident had the right to communicate with individuals and entities within and external to the facility with reasonable access to a telephone, including the right to privacy of such communications. Specifically, a resident on the secure unit was not provided access to a private area to make phone calls. Findings included: Resident 47 was admitted to the facility on [DATE], and re-admitted on [DATE] with diagnoses that included dementia with behavioral disturbance, morbid obesity, avoidant personality disorder, chronic kidney disease, and schizoaffective disorder. On 4/27/25 at 2:30 PM, an observation of resident 47 was made sitting on a chair in the hallway talking on the phone. There were other residents and staff in the hallway. A staff member came and stood by resident 47. Resident 47 looked up at the staff member and stated, do you mind I am talking to my mom. The staff member left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 2 out of 36 sampled residents, the facility did not ensure that all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegation was made to the Administrator of the facility, the State Survey Agency (SSA), and adult protective services (APS); report to law enforcement any reasonable suspicion of a crime; and report the results of the investigation to the SSA within 5 working days of the incident. Specifically, the facility did not report an allegation of abuse to APS or law enforcement and the facility final investigation results were not submitted to the SSA. Resident identifiers: 61 and 79. Findings included: Resident 79 was admitted to the facility on [DATE] with diagnoses which consisted of unspecified symptoms and signs involving cognitive functions and awareness, surgical aftercare following surgery on the nervous system, chronic pain, and insomnia. The resident was discharged from the facility on 8/15/24. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 2 out of 36 sampled residents, in response to allegations of abuse the facility did not have evidence that all alleged violation were thoroughly investigated. Specifically, the facility did not have evidence that an incident of physical abuse between two residents was thoroughly investigated. Resident identifiers: 61 and 79. Findings included: Resident 79 was admitted to the facility on [DATE] with diagnoses which consisted of unspecified symptoms and signs involving cognitive functions and awareness, surgical aftercare following surgery on the nervous system, chronic pain, and insomnia. The resident was discharged from the facility on 8/15/24. Resident 61 was admitted to the facility on [DATE] with diagnoses which consisted of chronic respiratory failure, spinal stenosis, post-traumatic stress disorder, major depressive disorder, bipolar disorder, and anxiety disorder. The resident was discharged from the facility on 4/20/25. On 8/13/24 at 8:09 PM, the facility initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 out of 36 sampled residents, the facility did not ensure that the transfer was documented in the resident's medical record and that the appropriate information was communicated to the receiving provider. Specifically, the documentation did not include contact information of the practitioner responsible for the care of the resident; resident representative contact information; Advanced Directive information; all special instructions or precautions for ongoing care; comprehensive care plan goals; a copy of the discharge summary; and all other necessary information to ensure a safe and effective transition of care. Resident identifier: 6. Findings included: Resident 6 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease, carrier Methicillin Resistant Staphylococcus Aureus, dysphagia, hypertension, anxiety disorder, schizoaffective disorder bipolar type, post-traumatic stress disorder, lactose intolerant,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2025-04-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 out of 36 sampled residents, the facility did not develop and implement a baseline care plan for each resident that included instructions needed to provide effective and person-centered care of the resident to meet professional standards of quality care within 48 hours of a resident's admission. Specifically, a resident was admitted to the facility and his baseline care plan was not developed until 10 days after his admission. Resident identifier: 70. Findings included: Resident 70 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included dementia with psychotic disturbance, carrier or suspected carrier of methicillin resistant staphylococcus aureus, type 2 diabetes, Parkinsonism, Post Traumatic Stress Disorder, and pain. Resident 70's medical record was reviewed on 4/27/25 through 4/30/25. An admission screening dated 1/31/25, revealed resident 70 was oriented to person only upon admission, had normal gait, was confused, had a flat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 out of 36 sampled residents, the facility did not develop and implement a comprehensive person-centered care plan that included measurable objectives and timeframes to meet the resident's medical, nursing, and mental and psychosocial needs. Specifically, a care plan was not developed for the treatment, monitoring, and assessment of a resident's arteriovenous fistula (AVF). Resident identifier: 32. Findings included: Resident 32 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included chronic kidney disease, hypertension, and AVF. Resident 32's medical record was reviewed. Resident 32's physician orders revealed the following: a. On 2/4/25, an order was initiated for check blood was flowing through the fistula properly (thrill) every day and night shift. b. On 2/4/25, an order was initiated for no lifting more than 5 pounds for 12 weeks. c. On 2/4/25, an order was initiated for Do not use Lt. [left] Arm for I.V. [intravenous]/I.M…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 2 out of 36 sampled residents, the facility did not ensure that the services provided met professional standards of practice. Specifically, two residents did not have their tube feed formula bag labeled with the formula name, the administration route, rate, and duration, and the initials of who prepared, hung and checked the enteral formula against the order. Resident identifiers: 14 and 54. Findings included: 1. Resident 14 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which consisted of gastrostomy status, dysphagia, folate and iron deficiency anemia, severe protein-calorie malnutrition, stage 2 pressure ulcer, congestive heart failure, ischemic cardiomyopathy, and dementia. On 4/27/25 at 9:26 AM, an observation was made of resident 14's Tube Feed (TF) infusing. A bag of Isosource 1.5 calorie was infusing at a rate of 45 milliliter/hour (ml/hr) and the water flush was infusing at a rate of 50 ml/hr. The formula bag…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 2 out of 36 sampled residents, the facility did not ensure that each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident sustained multiple falls without continued attempts at interventions to prevent additional falls and a cognitively impaired resident had access to cleaning chemicals. Resident identifiers: 37 and 76. Findings included: 1. Resident 37 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included chronic respiratory failure with hypoxia, obstructive sleep apnea, heart disease, and anxiety disorder. Resident 37's medical record was reviewed between 4/27/25 and 4/30/25. A quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed resident 37 had a Brief Interview for Mental Status (BIMS) score of 8 suggesting moderate cognitive impairment. It also revealed that resident 37 required supervision for most self care activities, was dependent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 1 out of 36 sampled residents, the facility did not ensure that the resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feedings including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, and metabolic abnormalities. Specifically, a resident was observed lying flat during an enteral tube feed infusion. Resident identifier: 54. Findings included: Resident 54 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of anoxic brain damage, gastrostomy status, Parkinsonism, aphasia, dysphagia, and severe protein-calorie malnutrition. On 4/28/25 at 7:40 AM, an observation was made of resident 54's tube feed (TF) infusing. Resident 54 was lying flat in bed on the left lateral side. The head of the bed was not elevated. A bag of Isosource 1.5 calorie was infusing at a rate of 72 milliliters per hour (ml/hr) with 200 milliliters (ml)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for 2 out of 36 sampled residents, the facility did not ensure that residents who needed respiratory care were provided such care, consistent with professional standards of practice. Specifically, residents oxygen tubing was not properly labeled. Resident identifiers: 33 and 37. Findings included: 1. Resident 33 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, type 2 diabetes, anxiety disorder, major depressive disorder, and sleep apnea. On 4/27/25 at 9:48 AM, an interview was conducted with resident 33. During the interview resident 33 was asked about his use of oxygen. Resident 33 stated he had just started using the oxygen the day before. An observation was made of the concentrator in resident 33's room. There was no labeling on the tubing or the concentrator. Resident 33's medical record was reviewed on 4/27/25 through 4/30/25. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure that the individual working in the facility as a nurse aide was not employed for more than 4 months unless that individual had completed a training and competency evaluation program approved by the State and had been deemed competent to provide nursing related services. Additionally, the facility may not use a temporary, per diem, or any other than a permanent employee who does not meet the competency evaluation program. Specifically, a staff member who did not complete the nurse aide competency evaluation program within 4 months continued to provide nursing related services to residents. Staff identifier: Nurse Assistant (NA) 1. Findings included: On 4/28/25, the facility provided a current employee contact list with job title and date of hire. The list did not contain information for NA 1. On 4/29/25 at approximately 3:45 PM, an interview was conducted with the Administrator (ADM). The ADM provided the telephone number for NA 1. The ADM stated that NA 1 worked as needed and had initially been hired as a dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that each residents drug regimen was free from unnecessary drugs. Specifically, for 2 out of 36 sampled residents, a resident taking an anticoagulant medication did not have adequate monitoring and a resident taking a vasodilator for high blood pressure did not have that medication held per the physician's ordered parameters. Resident identifiers: 7 and 41. Findings included: 1. Resident 41 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, diastolic congestive heart failure, chronic atrial fibrillation, essential hypertension, and venous insufficiency. Resident 41's medical record was reviewed on 4/28/25. A care plan Focus initiated on 4/2/24, documented that resident 41 was on anticoagulant therapy related to atrial fibrillation. The interventions initiated included, but were not limited to, a. Administer anticoagulant medications as ordered by the physician. Monitor for side effects and effectiveness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 out of 36 sampled residents, the facility did not provide or obtain laboratory services only when ordered by a physician. Specifically, a lab was obtained for a Valproic acid level without a physician order. Resident identifier: 14. Findings included: Resident 14 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included chronic obstructive pulmonary disease, insomnia, dementia, post-traumatic stress disorder, major depressive disorder, and alcohol abuse. A physician order dated 2/20/25, documented, Valproic Acid Oral Solution 250 MG [milligram]/5ML [milliliter] (Valproate Sodium) Give 15 ml by mouth two times a day related to UNSPECIFIED DEMENTIA, UNSPECIFIED SEVERITY, WITH OTHER BEHAVIORAL DISTURBANCE. On 12/18/24, resident 14 had a laboratory result obtained for a Valproic Acid level. No documentation could be found for a physician order for the lab. On 4/28/25 at 1:06 PM, an interview was conducted with the Charge Nurse (CN). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 2 out of 36 sampled residents, the facility did not maintain medical records on residents that were complete, accurately documented, readily accessible, and systematically organized. Specifically, a resident had omissions on the Medication Administration Record (MAR) and a resident had medication documented as administered when it was not. Resident identifiers: 14 and 79. Findings included: 1. Resident 14 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included chronic obstructive pulmonary disease, folate deficiency and iron deficiency anemia, benign prostatic hyperplasia, hypothyroidism, chronic pain, insomnia, dementia, post-traumatic stress disorder, major depressive disorder, and alcohol abuse. Resident 14's medical record was reviewed. Resident 14's physician orders revealed the following: a. Levothyroxine Sodium Oral Tablet 25 micrograms (mcg), give 25 mcg by mouth one time a day. The order was initiated on 2/21/25. b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 out of 36 sampled residents, the facility did not ensure that residents were free from abuse. Specifically, a resident with a history of aggressive behavior,who required supervision, struck another resident. Resident identifiers: 18 and 33. Findings included: An entity 358 incident report was submitted to the State Survey Agency on 5/15/24. The report revealed that a smoking aid was taking resident 33 out to assist him to smoke. The smoking aid turned to open the door and resident 33 struck resident 18. The incident happened in the Foyer of the nursing home at approximately 5:35 PM. No serious bodily injury was reported. The report stated that resident 33 had a history of aggressive behaviors and required supervision. The report stated both residents were redirected, with resident 33 being redirected to his room. Resident 33's legal guardian was at the facility at the time of the incident and was informed. Law enforcement and Adult Protective Services were notified. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility did not store, prepare, distribute and serve food in accordance with professional standards for food safety. Specifically, the facility did not date several items in the freezer and stored ground meat for greater than 7 days was located in the kitchen refrigerator. Findings Include: On 8/27/23 at 8:24 AM, an initial walk through of the kitchen was conducted. Inside the walk in fridge there was ground beef dated 8/19/23. Inside the freezer, there were several bags of frozen broccoli, hash brown cakes, and diced breakfast potatoes that had not been dated. A few of the diced breakfast potatoes bags had been opened and closed again and were not dated. On 8/28/23 at 12:09 PM, an interview was conducted with the Dietary Manager (DM). The DM stated that food should not be in the fridge for more than 7 days. When asked why there were undated items in the freezer, the DM stated that the cardboard boxes that food items came in had the expiration date listed and that if kitchen staff opened a bag of frozen food, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-30 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined that the facility failed to ensure that the Quality Assessment and Assurance (QAA) Committee developed and implemented systematic analysis and action to ensure that improvements were effective and sustained to prevent adverse events. Specifically, the facility was found to be in non-compliance for some of the same deficiencies that were identified during last years recertification survey. Resident identifier 20 and 133. Findings included: 1. Based on observation, interview, and record review, it was determined for 2 of 32 sampled residents that the facility failed to ensure the resident's environment remained as free from accident hazards as much as possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, the facility did not provide adequate supervision to prevent a resident from obtaining a cigarette burn while smoking. This deficient practice was identified at a HARM level. Additionally, another resident left the locked facility without the consent or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-30 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that for 3 of 32 sampled residents, that the facility did not ensure that each resident received an accurate assessment, reflective of the resident's status at the time of the assessment. Specifically, the facility submitted three Minimum Data Set [MDS] assessments with incorrect resident medical documentation. Resident Identifiers: 16, 17, and 58. Findings included: 1. Resident 58 was originally admitted [DATE], readmitted [DATE], with diagnoses including: unspecified dementia unspecified severity with other behavioral disturbance, obstructive sleep apnea (adult) (pediatric), secondary polycythemia, morbid (severe) obesity due to excess calories, benign prostatic hyperplasia without lower urinary tract symptoms, other pulmonary embolism without acute cor pulmonale, tremor unspecified, chronic kidney disease stage 3 unspecified, secondary hyperparathyroidism of renal origin, proteinuria unspecified, obstructive and reflux uropathy unspecified,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 out of 32 sampled residents, that the facility did not ensure that the resident had the right to self-determination through support of the resident choice. Specifically, a resident requested to have an additional cigarette during the scheduled smoke time and the resident was ignored. Resident identifier: 18. Findings included: Resident 18 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included dislocation of the left hip, dementia, adult failure to thrive, presence of left artificial hip joint, hepatitis C, insomnia, palpitations, chronic pain, hypothyroidism, major depressive disorder, hypertension, gout, anemia, cardiac arrhythmia, and hyperlipidemia. On 8/27/23 at 10:56 AM, an interview was conducted with resident 18. Resident 18 stated that the facility had designated smoke break times. Resident 18 stated that the facility kept her lighter and cigarettes. Resident 18 stated that she does not go…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, it was determined for 1 of 32 sampled residents that the facility failed to ensure that each resident received adequate supervision. Specifically, the facility did not provide adequate supervision to prevent a resident from eloping from the secured facility without the consent or knowledge of the facility. Resident identifiers: 133. Findings included: Resident 133 was admitted to the facility on [DATE] with diagnoses which included intracranial injury with loss of consciousness, neuralgia and neuritis, mild neurocognitive disorder, dysphagia, post traumatic seizures, aphasia, nontraumatic subarachnoid hemorrhage, hyperlipidemia, and constipation. Resident 133 was discharged from the facility on 3/18/23. On 3/13/23, resident 133's Hospital discharge paperwork documented that the resident was found down by his family member on 1/7/23. Upon admission to the hospital resident 133 was noted to have a post middle cerebral artery (MCA) stroke and a posterior cerebral artery (PCA)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined that the facility did not store all drugs and biological's in locked compartments and permit only authorized personnel to have access. Specifically, observations were made of the medication cart left unlocked and unattended with medication on top during a medication administration observation. Resident identifier 6, 46, and 48. Finding included: On 8/29/23 at 7:58 AM, an observation was made of Registered Nurse (RN) 1 during the morning medication administration on the locked secure unit. RN 1 was observed to leave the medication cart unlocked and unattended in the hallway while he entered resident 46's room to administer medication. A bottle of lubricant tears eye drops were left on top of the medication cart. Resident 6 was standing next to the medication cart in the hallway and resident 48 was wandering up and down the hallway while RN 1 was away from the unlocked medication cart. An immediate interview was conducted with RN 1 upon exit of resident 46's room. RN 1 stated that he should lock the medication cart and make sure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 32 sampled residents, that the facility did not ensure that each resident received the food and drink that accommodates the resident allergies, intolerance's, and preferences Specifically, a resident reported that he was lactose intolerant, had requested Lactaid milk, and was still receiving regular cows milk. Resident 29. Findings included: Resident 29 was admitted to the facility on [DATE] with diagnoses which included acquired absence of left leg below knee, dermatitis, osteomyelitis, non-pressure ulcer of right foot, benign prostatic hyperplasia, type II diabetes mellitus, restless leg syndrome, anemia, hypertension, and schizophrenia. On 8/27/23 at 10:18 AM, an interview was conducted with resident 29. Resident 29 stated that he was lactose intolerant. Resident 29 stated that he had requested Lactaid and had not been receiving it. Resident 29 stated that he was still getting regular milk. On 10/12/22, resident 29's physician ordered a reduced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-10-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the facility failed to eliminate the risk of physical contaminates during food preparation. Findings include: On 10/27/2021 at 1:04 PM, an observation was made in the kitchen. It was observed that a shelf directly above the main food preparation table had what appeared to be white paint that was chipped and peeling. On 11/1/2021 at 8:34 AM, an interview was conducted with the dietary manager (DM). The DM stated that she was aware of the shelf that has paint chipping off of it above the food preparation table. The DM stated that she knew that the shelf needed to be fixed to eliminate the risk of paint chips falling on the food. A review of the Maintenance Log revealed that the kitchen shelf above the food preparation table was not scheduled to be fixed.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-28 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 3 of 38 sample residents, that the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. Specifically, staff were standing over a resident to feed him, and two residents who were seated together were provided meals at different times. Resident identifiers: 33, 60, and 66. Findings include: 1. Resident 33 was admitted to the facility on [DATE] with diagnoses that included frontotemporal dementia with behavioral disturbance, insomnia, mood disorder, obesity, and B12 deficiency anemia. On 10/25/21 at 12:28 PM, resident 33 was observed to be sitting on a chair in an assisted dining room. Resident 33 was not seated at the table where the other residents were seated. A certified nursing assistant (CNA) 2 was observed feeding resident 33 while standing next to him.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-28 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility did not create a clean, safe and homelike environment. Specifically, the facility had holes in the ceilings, damaged walls and damaged or destroyed mini blinds in multiple resident rooms. Findings include: On 10/25/21 at 10:48 AM, it was observed that there were holes in the walls of the following areas: a. Large hole in the ceiling of Director of Nursing Office b. Several small holes in residents room particularly in the New Directions areas On 10/25/21 at 10:48 AM, it was observed that mini blinds in many of the rooms were damaged and inoperable. Observations made on 10/25/21 and 10/28/21, revealed that room [ROOM NUMBER] had wires that were torn out of the cable cover against the south wall that were spooled on the floor next to the mattress. On 10/26/21 at 12:35 PM, an interview with the Maintenance Director (MD) was conducted. MD stated that he was working on painting and repairing walls. On 10/27/21 at 9:50 AM, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 60 was initially admitted to the facility of 12/27/13 and readmitted on [DATE] with diagnoses that included schizoaffective disorder, malignant neoplasm of esophagus, unspecified dementia, and epilepsy. Resident 60's electronic medical record review was completed on 11/1/21. A quarterly minimum data set (MDS) assessment was completed with an assessment reference date (ARD) of 10/23/21. The quarterly MDS assessment was signed by the Director of Nursing on 10/26/21. The quarterly MDS assessment was submitted on 10/26/21 which was 3 days past the ARD date. On 10/27/21 at 8:30 AM, an interview was conducted with the Assistant Director of Nursing (ADON). The ADON stated that she was in charge of updating the MDS for resident 60. The ADON stated that she knew resident 60's MDS was not up to date. Based on Interview and record review the facility did not assess a resident using the quarterly review instrument specified by the State and approved by CMS not less frequently than once every 3 months.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 2 of 38 sample residents, it was determined that the facility did not keep, maintain and follow residents care plans. Specifically, the facility did not update and/or follow residents care plans for safety issues. Resident identifiers: 63 and 71. Findings include: 1. Resident 63 was admitted on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD), mood disorder, hyperlipidemia, osteoarthritis, anemia, cataract, prostatic hyperplasia, constipation, dementia, hepatitis C, traumatic subdural hemorrhage and alcohol dependence. On 10/25/21 at 9:18 AM, an interview was attempted with Resident 63. Resident was confused and only oriented to self. Resident 63 was mostly non-verbal. Resident 63 was observed with bruising under his left eye. No safety measures were observed in resident 63's area. On 10/26/21 at 8:56 AM, a review of the provided matrix indicated that resident has fallen within the past 90 days. Nurses notes which were dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan within 7 days after completion of the comprehensive assessment for 1 of 38 residents. Resident identifier: 278. Findings include: Resident 278 was admitted to the facility on [DATE] with diagnoses that included dementia, insomnia, muscle weakness, bipolar disorder, and cognitive communication deficit. Resident 278's medical record was reviewed on 10/28/21. Resident 278's assessment reference date (ARD) for the comprehensive care plan was 10/19/2021. It was revealed that the comprehensive care plan was completed on 10/26/21, which was 7 days past the ARD date. On 10/27/21 at 8:30 AM, an interview was conducted with the Assistant Director of Nursing (ADON). The ADON stated that she was in charge of updating the MDS (Minimum Data Set) for resident 278. The ADON stated that she knew the MDS's were not up to date.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined the facility did not ensure that each resident received adequate supervision and services to prevent accidents for 1 of 38 sample residents. Specifically, a resident was not provided adequate supervision to prevent elopement from the facility. Resident identifier: 59. Findings include: Resident 59 was admitted to the facility on [DATE] with diagnoses that included paranoid schizophrenia, anxiety disorder, metabolic syndrome, and unspecified symptoms and signs involving cognitive functions and awareness. On 10/25/21 at 2:20 PM, resident 59 stated that he spent a year trying to get discharged from the facility. Resident 59 stated that he has family in Idaho, and he really wanted to leave the facility. Resident 59 stated that he had difficulty using the phone. Resident 59 stated that he felt like a prisoner of war, and was yelled at for walking around a lot. On 11/1/21, a record review was completed for resident 59. On 8/4/21 at 8:00 PM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined for 1 of 38 sample residents that the facility did not ensure that a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of the enteral feeding. Specifically, a staff member did not check gastric residual volume and did not check the placement of the feeding tube prior to initiating a tube feed. Resident Identifier: 71 Findings include: Resident 71 was admitted to the facility on [DATE] with diagnoses that included unspecified convulsions, diaphragmatic hernia, gastro-esophageal reflux disease, and mood disorder. On 10/27/21 at 2:00 PM, an observation of resident 71's tube feed initiation was conducted. The Licensed Practical Nurse (LPN) 1 was observed initiating resident 71's tube feed without checking the feeding tube placement and without checking for gastric residual content. On 10/27/21 at 2:15 PM, an interview with LPN 1 was conducted. LPN 1 stated we usually check for placement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined for 1 of 38 sample residents that the facility did not prepare food in a form designed to meet individual needs. Specifically, a resident with physician orders for thickened liquids was provided thin liquids. Resident identifier: 18. Findings include: Resident 18 was admitted to the facility on [DATE] with diagnoses that included Huntington's disease, traumatic brain injury, PTSD, depression, and dysphagia. On 10/27/21 at 7:25 AM, resident 18's breakfast was brought to resident 18 by a certified nursing assistant (CNA) 1. Breakfast was observed to include pureed entres and thin drinks. At 7:30 AM, CNA 1 was observed feeding resident 18 breakfast. Resident 18 was not observed attempting to assist with eating, but did eat breakfast when CNA 1 fed him. CNA 1 was observed providing resident 18 with drinks through a stray, including orange juice, water, and chocolate milk. CNA 1 stated that resident 18 was provided thin liquids, but if he coughed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined for 1 of 38 sample residents that the facility did not maintain medical records on each resident that were complete and accurately documented. Specifically, speech therapy assessments and documentation regarding a resident's difficulty swallowing were not included in the resident's medical record. Resident identifier: 18. Findings include: Resident 18 was admitted to the facility on [DATE] with diagnoses that included Huntington's disease, traumatic brain injury, PTSD, depression, and dysphagia. On 10/27/21 at 7:25 AM, resident 18's breakfast was brought to resident 18 by a certified nursing assistant (CNA) 1. Breakfast was observed to include pureed entrees and thin drinks. At 7:30 AM, CNA 1 was observed feeding resident 18 breakfast. Resident 18 was not observed attempting to assist with eating, but did eat breakfast when CNA 1 fed him. CNA 1 was observed providing resident 18 with drinks through a stray, including orange juice, water, and chocolate milk.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, facility staff were not wearing personal protective equipment appropriately, staff were not washing their hands between residents when providing care, and uncovered food was transported to resident rooms. Findings include: 1. On 10/25/21 between 12:02 PM and 12:11 PM, a food cart was observed parked in the middle of the hall and CNAs were transporting lunch food trays to multiple resident rooms. The dish with the main course and beverages on the trays were observed covered. However, small blueberry pies were observed uncovered during transport to resident rooms that included room [ROOM NUMBER], 104, 108 and 115. 2. On 10/25/21 through 11/1/21 it was observed multiple times that some staff members were not wearing appropraite Personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0924 — isolated
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility did not maintain handrails in hallways to ensure that handrails were secure. Specifically, the facility had loose handrails in the facility that were not secure to prevent a fall if utilized. Findings include: On 10/27/21 at 9:23 AM, it was observed that there were loose hand rails in the hallways in the following locations: a. Across the hall from the Director of Nursing's office. b. Across the hall from the Day Room. c. Next to the nurse's station. The Maintenance Log was reviewed and revealed that handrails were not on the list of items to be fixed in the facility. On 10/26/21 at 9:50 an interview with the Maintenance Director (MD). The MD stated that he was unaware of loose handrails. He stated that the plan was to replace the handrails when he replaced the floors and painted the walls in the coming months.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2021-10-28 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility did not have the nurse staffing information posted. The facility must post the following information on a daily basis: Facility name, the current date, the total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift: Registered Nurses, Licensed practical nurses, Certified Nurse aides, and resident census. The facility must post the nurse staffing data on a daily basis at the beginning of each shift and maintain the posted daily nurse staffing data for a minimum of 18 months. Additionally, the information must be displayed in a prominent place readily accessible to residents and visitors. Findings include: On 10/25/21 at 8:30 AM, during the initial tour of the facility, the nurse staff posting was unable to be located. A white board was observed outside the Director of Nursing's (DON) office. The board contained prefilled areas for nursing staff (RNs, LPNs). The board was observed to not be filled out. On 10/28/21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
ADAMS & ADAMS ENTERPRISES INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 06/05/2024
ADAMS, ROBERTIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/05/2024
BARTON, MICHELLEIndividualCORPORATE OFFICERsince 06/05/2024
WORKMAN, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/22/2026

CMS files one row per role, so the 9 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465124. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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