Mountain View Nursing Home
1776 Elly Road, Aroda, VA 22709 · Non profit - Church related · 40 certified beds · (540) 948-6831 Medicaid only — no Medicare
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no harm-level citations in the current inspection record
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.0% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 5.4% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 1.7% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.9% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 3.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 10.3% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.6% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.0% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.5% | 14.2% | 17.1% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.23 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.34 | 1.48 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 40 beds and averages 38.6 residents a day — about 96% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.33 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.39 hrs/resident/day on weekends vs 4.97 on weekdays — 12% thinner on weekends. RN hours go from 1.02 to 0.63 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
14 citations, most serious first — scroll within the box to see all.
- Potential for harm · D2025-10-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interview, facility staff failed to maintain one of 40 resident rooms in homelike condition, resident room [ROOM NUMBER]. The findings include:Facility staff failed to repair a section of wall next to the resident's bed in room [ROOM NUMBER]. On 10/08/2025 at approximately 12:24 p.m. an observation of resident room [ROOM NUMBER] revealed the left side of the bed against the wall. Observation of the wall next to the bed revealed the covering of the sheetrock was torn away in an area approximately 12 inches high by 16 inches wide. On 10/08/2025 at approximately 2:40 p.m. an observation of resident room [ROOM NUMBER] revealed the left side of the bed against the wall. Observation of the wall next to the bed revealed the covering of the sheetrock was torn away in an area approximately 12 inches high by 16 inches wide. On 10/08/2025 at approximately 4:20 p.m. an observation of resident room [ROOM NUMBER] revealed the left side of the bed against the wall. Observation of the wall next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide complete respiratory services for one of 19 residents in the survey sample, Resident #33.The findings include: For Resident #33 (R33), the facility staff failed to clarify oxygen rate of administration for as needed orders.On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 8/22/2025, the resident was assessed as being cognitively intact. R33 was not assessed as using oxygen at the time of the assessment.On 10/8/2025 at 2:23 p.m., an interview was conducted with R33 in her room. R33 was observed sitting in a chair with an oxygen concentrator at the bedside containing a nasal cannula inside of a closed plastic bag. When asked about oxygen, R33 stated that she wore the oxygen at night sometimes when she felt that she needed it.Review of the physician orders documented in part,Oxygen via nasal cannula or mask at bedtime for comfort. Order Date:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-09 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, and clinical record review, the facility staff failed to obtain a physician ordered laboratory test for one of 19 residents in the survey sample, Resident #3.The findings include: For Resident #3 (R3), the facility staff failed to obtain a magnesium level ordered by the physician on 5/21/25. A review of R3's clinical record revealed a physician's order dated 5/21/25 for a magnesium level and other laboratory (lab) tests every six months in March and September. Further review of R3's clinical record revealed the other laboratory tests were obtained on 9/19/25 but the magnesium level was not obtained. On 10/9/25 at 3:01 p.m., an interview was conducted with ASM (administrative staff member) #2 (the director of nursing). ASM #2 stated physician orders for labs are entered into the computer system, listed in a book, and documented on a lab sheet. ASM #2 stated the other ordered labs for R3 were obtained in September 2025, but the magnesium level was missed. On 10/9/25 at 3:42 p.m. ASM #1 (the administrator) and ASM #2 were made aware of the above concern. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-02 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and facility document review it was determined that the facility staff failed to implement the comprehensive care plan for one of 14 residents in the survey sample, Resident #7. The findings include: For Resident #7 (R7), the facility staff failed to implement the comprehensive care plan to check functioning of a WanderGuard device (1) used to monitor the resident for elopement. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 5/1/2023, the resident was assessed as being moderately impaired for making daily decisions. Section E documented R7 displaying behaviors of rejection of care during the survey dates and not wandering during the assessment period. The comprehensive care plan for R7 documented in part, (Name of R7) is a potential elopement risk/wanderer AEB (as evidenced by) Disoriented to place d/t (due to) recent admission r/t (related to) aging and her disease process. Date Initiated: 04/25/2023. Created on: 04/25/2023. Revision on: 04/25/2023. Under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to follow professional standards of practice for medication administration, for two of 14 residents in the survey sample, Resident #7 and Resident #8. The findings include: 1. For Resident #7 (R7), the facility staff failed to clarify the dosing of an as needed order for the pain medication, Morphine Sulfate (1) oral solution. On the most recent MDS (minimum data set), an admission assessment with an ARD (Assessment Reference Date) of 5/1/2023, the resident was assessed as being moderately impaired for making daily decisions. Section J documented R7 receiving scheduled pain medications during the assessment period. The physician orders for R7 documented in part, Morphine Sulfate (Concentrate) Oral Solution 20 MG/ML (milligram per milliliter) (Morphine Sulfate) Give 1 dose orally every 4 hours as needed for moderate to severe pain rated 5-10 or if not taking po (by mouth) meds. Give 0.25ml or 0.50ml. Order Date: 07/04/2023. Start Date: 07/04/2023. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility document review it was determined that the facility staff failed to monitor the function of Wander Guards used for the prevention of elopements, for two of 14 residents in the survey sample, Resident #7 and Resident #8. The findings include: 1. For Resident #7 (R7), the facility staff failed to monitor the functioning of the WanderGuard device (1) used to monitor the resident for elopement. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 5/1/2023, the resident was assessed as being moderately impaired for making daily decisions. Section E documented R7 displaying behaviors of rejection of care during the survey dates and not wandering during the assessment period. The physician orders for R7 documented in part, Wander Guard Bracelet for Safety every day shift for Safety, prevention of elopement. Order Date: 04/18/2023. Start Date: 04/25/2023. Review of the eTAR's (electronic treatment administration records) for R7 from 6/1/2023 through 8/1/2023 documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-02 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to adequately monitor a resident prior to administering a medication, for one of 14 residents in the survey sample, Resident #8. The findings include: For Resident #8 (R8), the facility staff failed to assess the heart rate prior to administration of Digoxin (1). The physician orders for R8 documented in part, Digoxin Oral Tablet 125 MCG (microgram) (Digoxin) Give 1 tablet by mouth every day shift related to Left Ventricular Failure, Unspecified. Order Date: 04/04/2023. Start Date: 04/13/2023. Review of the eMAR (electronic medication administration record) dated 6/1/2023-6/30/2023 for R8 documented Digoxin Oral Tablet 125 MCG (Digoxin) Give 1 tablet by mouth every day shift related to Left Ventricular Failure, Unspecified. The eMAR revealed documentation that the Digoxin was administered to R8 each day but failed to evidence a heart rate assessment prior to administration. Review of the eMAR dated 7/1/2023-7/31/2023 for R8 revealed documentation that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to ensure the required QAPI (quality assurance and performance improvement) committee members attended the QAPI meeting for one of four quarterly meetings in 2022. The findings include: The facility staff failed to ensure the Director of Nursing attended the second quarter QAPI meeting on 7/25/22. A review of the 7/25/22 QAPI meeting sign-in sheet failed to reveal the signature of the Director of Nursing. On 8/2/23 at 8:31 a.m., an interview was conducted with ASM (administrative staff member) #1 (the administrator). ASM #1 stated QAPI meetings are held quarterly, and the Director of Nursing is supposed to attend. ASM #1 stated the former Director of Nursing did not attend the 7/25/22 QAPI meeting because he was on vacation. On 8/2/23 at 12:49 p.m., ASM #1 and ASM #2 (the director of nursing) were made aware of the above concern. The facility policy titled, Quality Assurance and Performance Improvement documented, 2. The QA (quality assurance) Committee shall be interdisciplinary and shall: a. Consist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility staff failed to store food in a safe and sanitary manner. The facility staff failed to dispose of expired food during an observation on 1/25/22 at 11:09 AM. The findings include: On 1/25/22 at 11:09 AM, an observation was conducted in the main kitchen. In the dry storage room, a 4.64 pound bag of dried milk was labeled opened 12/9/21, use by 1/9/22. A 49.6 ounce cornbread stuffing mix bag was labeled opened 10/15/21, use by 11/25/21. OSM (other staff member) #1, a dietary aide, was shown the two bags. When asked what the dates signified, OSM #1 stated, That means that they should be disposed of by those 'use by' dates. I will dispose of them now. OSM #3, the dietary manager, was informed of the expired items on 1/25/22 at 11:45 AM. A policy on food storage/expired food was requested on 1/26/22 at 3:20 PM. On 1/26/22 at 4:30 PM ASM (administrative staff member) #1, the administrator, was made aware of the above finding and stated, We do not have any policy regarding food storage or expired food. No further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to review and revise a comprehensive care plan for 2 of 19 residents in the survey sample; Residents #5 and #34. The findings include: 1. For Resident #5, the facility staff failed to review and revise the comprehensive care plan for the use of an opioid medication regarding the monitoring of related side effects and adverse reactions. Resident #5 was admitted to the facility on [DATE] and had the diagnoses of, but not limited to, insomnia, chronic kidney disease, rectal cancer, anxiety, depression, diabetes, high blood pressure, heart attack, atrial fibrillation, pacemaker, congestive heart failure, and hypothyroidism. The most recent MDS (Minimum Data Set) was a quarterly assessment with an ARD (Assessment Reference Date) of 1/9/22. The resident was coded as cognitively intact in ability to make daily life decisions. The resident was coded as requiring extensive assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review it was determined that the facility staff failed to follow physician's orders for 1 of 19 residents in the survey sample, Resident #20. The facility staff failed to obtain a monthly weight in September 2021 for Resident #20. The findings include: Resident #20 was admitted to the facility on [DATE] and had the diagnoses of, but not limited to, hypothyroidism, epilepsy, depression, diabetes, high blood pressure, atrial fibrillation, and Alzheimer's disease. The most recent MDS (Minimum Data Set) was a quarterly assessment with an ARD (Assessment Reference Date) of 11/10/21. The resident was coded as being severely cognitively impaired in ability to make daily life decisions. The resident was coded as requiring total care for all areas of activities of daily living. A review of the clinical record revealed a physician's order dated 3/1/20 for Obtain weight monthly and as needed. A review of the weights documented in the clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-27 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility QAPI (quality assurance and performance improvement) committee failed to meet in two of four quarters in 2021. The facility QAPI committee failed to meet in the third and fourth quarters of 2021. The findings include: A review of QAPI committee meeting sign in sheets revealed meetings for the first and second quarters of 2021. The review failed to include sign in sheets for the third and fourth quarters of 2021. On 1/27/22 at 9:38 a.m., ASM (administrative staff member) #1, the administrator, was interviewed. He stated the QAPI committee includes him, the directors of personnel and discipleship, the director of nursing, the assistant director of nursing, the MDS (minimum data set) coordinator, the CNA (certified nursing assistant) supervisor, activities director, social services director, housekeeping supervisor, maintenance supervisor, dietary manager, occupational health nurse, consultant pharmacist, and medical director. He stated ordinarily the QAPI committee meets four times a year, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-08-02 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to post complete nurse staffing information for two of two days reviewed. The findings include: The facility staff failed to post the total number of RNs (registered nurses), LPNs (licensed practical nurses) and CNAs (certified nursing assistants) directly responsible for resident care per shift on 8/1/23 and 8/2/23. A review of the nurse staffing information postings for 8/1/23 and 8/2/23 failed to reveal documentation of the total number of RNs, LPNs and CNAs directly responsible for resident care per shift (the postings only documented hours worked). On 8/2/23 at 10:14 a.m., an interview was conducted with OSM (other staff member) #1 (administrative assistant). OSM #1 stated the nurse staffing information postings document the census and the amount of RN, LPN and CNA hours worked for each shift. OSM #1 stated she was not aware that the total number of RNs, LPNs and CNAs for each shift should be documented on the postings. On 8/2/23 at 12:49 p.m., ASM (administrative staff member) #1 (the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2022-01-27 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined that the facility failed to post nursing staffing hours as required. The facility's staff posting for the past 30 days did not contain the required hour amounts of nursing staff. The findings include: On 1/25/21 at 1:08 p.m., the facility's staff posting was observed on the table near the nurse desk. The posting contained the facility census, vertical columns for the dates for all seven days in the week, the listing for registered and licensed practical nurses, and for nursing assistants. The posting contained horizontal rows containing the actual number of each of these staff members working on each shift. The posting did not contain the number of hours worked on each shift by each type of nursing staff member. On 1/25/21 at 4:55 p.m., ASM (administrative staff member) #1, the administrator, was asked to review the staff posting for all elements required by the regulation. On 1/26/21 at 11:26 a.m., ASM #1 stated he had identified several elements that the current staffing posting did not contain:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in VA
CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 49E050. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.