The Rehab Center At Bristol
301 Village Circle, Bristol, VA 24201 · For profit - Limited Liability company · 90 certified beds · (276) 594-0032 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $10,358 in federal fines (most recent 2025-10-01)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.6% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 17.5% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.4% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 10.9% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.9% | 3.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 46.2% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 39.3% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 91.2% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.2% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.8% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.1% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 58.7% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 31.4% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.4% | 11.5% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 3.95 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.03 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 214 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.80 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.1%CMS range 49.7–61.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.5–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.2–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 79.4 residents a day — about 88% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.10 on weekdays — 14% thinner on weekends. RN hours go from 0.91 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.
- Actual harm · G2025-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility document and policy review, the facility failed to provide adequate supervision to prevent accidents for 1 (Resident #101) of 4 residents reviewed for falls. Specifically, the facility failed to provide the appropriate level of supervision for Resident #101 during bathing. The resident was left unsupported on a shower bench while a staff member stepped away to retrieve a towel. As a result, the resident fell from the shower chair and hit their head, causing a head injury that required hospitalization. Findings included:A facility policy titled Falls-Clinical Protocol, revised 03/2018, indicated, 1. The physician will help identify individuals with a history of falls and risk factors for falling. The policy also specified, 5. The staff will evaluate and document falls that occur while the individual is in the facility, for example, when and where they happen, any observations of the events, etc. [et cetera]. The policy also included a section titled, Cause Identification that specified, 1. For an individual who has fallen,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-01 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, facility document review, and interview, the facility failed to have evidence that allegations of abuse were thoroughly investigated for 4 (Residents #13, #92, #52, and #98) of 8 residents reviewed for abuse/neglect prohibition. The facility also failed to implement interventions to prevent further potential abuse/neglect while an investigation was in progress for 1 (Resident #98) of 8 residents reviewed for abuse/neglect prohibition.Findings included: A facility policy titled, “Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating,” revised September 2022, revealed, “All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported.” The policy further revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, facility document review, and interview, the facility failed to ensure an allegation of abuse was reported within two hours, which affected 1 (Resident #98) of 8 residents reviewed for abuse or neglect prohibition. Findings included: A facility policy titled, Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, revised 09/2022, revealed All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported. The policy revealed, 1. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be reported immediately to the administrator and to other officials according to state law. The policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, and interview, the facility failed to develop and implement a baseline care plan for 1 (Resident #97) of 21 sampled residents.Findings included:A facility policy titled, Care Plans - Baseline, revised 03/2022, revealed A baseline plan of care to meet the resident's immediate health and safety needs is developed for each resident within forty-eight (48) hours of admission. Resident #97's admission Record indicated the facility admitted the resident on 08/05/2025. According to the admission Record, the resident had a medical history that included diagnoses of noninfective gastroenteritis and colitis. The admission Record indicated the resident discharged home on [DATE]. A Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/11/2025, revealed Resident #97 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. The MDS indicated the resident was dependent on staff for all activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, record review, interview, and observation, the facility failed to develop and implement comprehensive person-centered care plans for 5 (Residents #2, #4, #7, #34, and #45) of 21 sampled residents. Specifically, the facility failed to develop care plans to address indwelling urinary catheters, intravenous (IV) catheters, or oxygen therapy.Findings included: A facility policy titled, Care Plans, Comprehensive Person-Centered, revised March 2022, indicated, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The policy revealed, 11. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. A facility policy titled, Oxygen Administration, revised October 2010, revealed, Preparation included, 2. Review the resident's care plan to assess for any special needs of the resident. 1. An admission Record revealed the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, record review, observation, and interview, the facility failed to ensure respiratory care and services were provided in accordance with professional standards of practice for 2 (Resident #2 and Resident #49) of 5 residents reviewed for respiratory therapy. Specifically, the facility failed to change oxygen tubing weekly according to physician orders for Resident #2 or Resident #49.Findings included: A facility policy titled, Departmental (Respiratory Therapy) - Prevention of Infection, revised November 2011, revealed, 7. Change the oxygen cannulae [sic] [a flexible tubing used to deliver oxygen through the nostrils] and tubing every seven (7) days, or as needed. 1. An admission Record revealed the facility originally admitted Resident #2 on 09/12/2024 and most recently readmitted the resident on 06/25/2025. According to the admission Record, the resident had a medical history that included diagnoses of malignant neoplasm of the breast (breast cancer), and weakness. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, Centers for Disease Control and Prevention (CDC) guidance review, record review, observation, and interview, the facility failed to implement enhanced barrier precautions (EBP) for 1 (Resident #4) of 21 sampled residents. Specifically, the facility failed to post signage to communicate with staff about the need for EBP.Findings included: A facility policy titled, Policies and Practices-Infection Control, revised 10/2018, revealed, This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary and comfortable environment and to help prevent and manage transmission of disease and infections. The policy revealed, 2. The objectives of our infection control policies and practices are to, which included c. establish guidelines for implementing isolation precautions, including standard and transmission-based precautions. CDC guidance titled, Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to provide notice of rights and services prior to or upon admission for 1 of 6 residents, Resident #1. The findings include. The facility staff failed to provide Resident #1 with a notice of rights and services upon their admission to the facility or prior to admit. This paperwork was not provided to Resident #1 until 3 days after their admission to the facility. This was a closed record review. Resident #1's diagnoses included, but were not limited to, atrial fibrillation, traumatic brain injury, epilepsy, and anxiety disorder. Section C (cognitive patterns) of Resident #1's admission minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/22/24 included a brief interview for mental status (BIMS) score of 5. Per the MDS manual a score of 5=severe impairment in cognitive skills for daily decision making. Resident #1 had been admitted to the facility on a Friday. The clinical record included signed copies of Resident #1's admission paperwork to include, resident rights and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to notify the responsible party (RP) of a change in a residents antipsychotic medication for 1 of 6 residents in the survey sample, Resident #3. The findings include. The facility staff failed to notify the RP when Resident #3's antipsychotic medication Seroquel was discontinued. This was a closed record review. Resident #3's diagnoses included, but were not limited to, Alzheimer's disease, dementia, anemia, hypertension, anxiety, and restlessness and agitation. Section C (cognitive patterns) of Resident #3's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/17/23 included a brief interview for mental status (BIMS) score of 00. Per the MDS manual a score of 00=severe impairment in cognitive skills for daily decision making. Resident #3's comprehensive care plan included the focus areas at risk for falls potential side effects of psychotropic medications. Uses antipsychotic medications related to behaviors. Resident #3's clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review the facility staff failed to ensure the required documentation related to hospital transfer was included in the clinical record for 2 of 6 residents, Resident #2 and Resident #6. The findings included: 1. For Resident #2 the facility staff failed to document what paperwork was sent with resident, failed to document who was contacted at the emergency department, and failed to document name of facility being transferred to. Resident #2's clinical record listed diagnoses which included but not limited to acute and chronic respiratory failure with hypoxia, acute and chronic respiratory failure with hypercapnia, obstructive sleep apnea, and chronic obstructive pulmonary disease. Resident #2's most recent minimum data set with an assessment reference date of 10/14/24 assigned the resident a brief interview for mental status score of 14 out of 15 in section C, cognitive patterns. This indicates that the resident was cognitively intact. Resident #2's comprehensive care plan was reviewed and contained a plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to follow the providers orders for 2 of 6 residents in the survey sample, Resident #1 and #3. The findings include. 1. For Resident #1, the facility nursing staff failed to transcribe an order for the seizure medication Lamictal onto the residents admission paperwork from the discharge instructions from the admitting hospital. This was a closed record review. Resident #1's diagnoses included, but were not limited to, epilepsy, atrial fibrillation, traumatic brain injury and anxiety disorder. Section C (cognitive patterns) of Resident #1's admission minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/22/24 included a brief interview for mental status (BIMS) score of 5. Per the MDS manual a score of 5=severe impairment in cognitive skills for daily decision making. Resident #1's comprehensive care plan included the focus area has a seizure disorder. Interventions included, give seizure medication as ordered. Resident #1's hospital discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · Dcited before2025-02-25 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to provide evidence that they had obtained a provider ordered laboratory test for 1 of 6 residents, Resident #1. The findings include. The facility staff failed to provide evidence that they had obtained the provider ordered laboratory test urinalysis (UA). This was a closed record review. Resident #1's diagnoses included, but were not limited to, atrial fibrillation, traumatic brain injury, epilepsy, and anxiety disorder. Section C (cognitive patterns) of Resident #1's admission minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/22/24 included a brief interview for mental status (BIMS) score of 5. Per the MDS manual a score of 5=severe impairment in cognitive skills for daily decision making. Section GG (functional abilities) was coded to indicate a toilet transfer was not attempted with this resident due to medical conditions or safety concerns. Section H (bladder/bowel) was coded to indicate this resident was always incontinent of urine. Resident #1's comprehensive care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, the facility staff failed to provide activities of daily living (ADL) care to one of six residents in the survey sample, resident # 5. This was a closed record review. The findings included: For resident # 5, the facility staff failed to provide scheduled bathing assistance for October 2022 through January of 2023. Resident # 5's diagnoses included but were not limited to, end stage renal disease, chronic obstructive pulmonary disease, Alzheimer's disease, muscle weakness, difficulty walking, need for assistance with personal care. Resident # 5's minimum data set (MDS) assessment with an assessment reference date of 2/17/23 assigned the resident a brief interview for mental status (BIMS) score of 00 indicating severe cognitive impairment. Resident # 5 was coded as being dependent for bathing with assistance of one staff member. Resident # 5 's comprehensive person-centered care plan had a problem statement with an effective date of 11/4/22 that read, Resident's ability to perform ADL's has declined R/T…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide respiratory care consistent with the comprehensive person-centered care plan for one of six residents in the survey sample. The findings included: For resident # 1, the facility staff failed to administer oxygen as ordered by the physician and according to the residents comprehensive person-centered care plan. Resident # 1's diagnoses included but were not limited to, acute and chronic respiratory failure with hypoxia, obstructive sleep apnea, chronic obstructive pulmonary disease (COPD), morbid obesity, right heart failure unspecified, essential hypertension, pulmonary hypertension. Resident # 1's most recent minimum data set (MDS) assessment assigned the resident a brief interview for mental status score of 15 indicating intact cognition. This surveyor observed the resident in their room on 3/25/23 at 11:52 AM and noted they were on oxygen via a nasal cannula. When asked how much oxygen they required they stated, I'm on 3 liters. Surveyor noted that the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, family interview, and facility document review the facility staff to ensure a clean, comfortable, homelike environment for 1 of 2 floors, and one of 19 residents, Resident #36. The findings included: 1. For the 2nd floor of the facility, the facility staff failed to ensure a clean environment. Throughout the course of the survey, the surveyor observed a pervasive odor of urine in the hallway of the second floor. The surveyor also observed debris in the floor, and inside the handrails. These observations were addressed with the maintenance director and housekeeping district manager on 10/26/22 at 11:10 am during a waking tour of the 2nd floor of the facility. Surveyor asked the housekeeping district manager how often the handrails were cleaned, and housekeeping district manager stated one time per week. Surveyor asked how many housekeepers were assigned to each floor and housekeeping district manager stated one on each floor. Surveyor asked how often each resident room is cleaned and housekeeping district manager stated each room should be cleaned daily.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-26 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to maintain an infection prevention and control program to include an antibiotic stewardship program. The findings included: The facility staff failed to safeguard and maintain documentation regarding the facility antibiotic stewardship program. On 10/26/22 at 12:39 pm, surveyor met with the administrator and director of nursing (DON) regarding the facility infection prevention and control program. The DON began employment with the facility on 6/27/22 and the administrator began on 9/20/22. The DON stated the previous assistant director of nursing (ADON), who also served as the Infection Preventionist, had the facility antibiotic stewardship documentation on their computer and current staff have been unable to retrieve this information following their departure from the facility. The administrator stated an FRI (Facility Reported Incident) was completed and submitted. Administrator provided a copy of an FRI dated 10/05/22 which stated in part The ADON/Infection Control, (name omitted) sent out an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-26 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to provide copies of notice of resident transfers and discharges to a representative of the Office of the State Long-Term Care Ombudsman. The findings included: The facility staff failed to provide evidence of notification of resident transfers and discharges to the Office of the State Long-Term Care Ombudsman. On 10/26/22 at approximately 12:00 pm, surveyor spoke with the administrator who stated they were unable to locate documentation of notice of resident transfers and discharges being sent to the ombudsman's office. The administrator stated they were reaching out to the ombudsman to find out when the facility last provided resident transfer and discharge information. Surveyor requested and received the facility policy entitled Notice Requirements before Transfer/Discharge which read in part: 1. Before the facility transfers or discharges a resident, the facility will: b. Notify the resident and, if known, a family member or the resident's representative(s) of the transfer or discharge and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, family interview, staff interview, and clinical record review, the facility staff failed to provide activities of daily living (ADL) care for 3 of 18 Residents, Resident #52, #36, and #252. The findings include: 1. Resident #52's toenails were observed to be long, thick, and jagged. Resident #52 was unable to cut/trim their toenails. Resident #52's diagnoses included but were not limited to, Alzheimer's disease and need for assistance with personal care. Section C (cognitive patterns) of Resident #52's annual minimum data set (MDS) assessment with an assessment reference date (ARD) of 08/22/22 included a brief interview for mental status (BIMS) score of 10 out of a possible 15 points. Resident #52's comprehensive care plan included the problem area Activity of Daily Living. Approaches included, but were not limited to, provide assistance for completion of ADL tasks. 10/24/22 3:20 p.m., Resident #52 was observed ambulating in room. Resident #52 was observed with open toed shoes and their toenails were observed to be long, thick, and jagged.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-26 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review the facility staff failed to follow-up on pharmacist recommendations for 2 of 19 residents, Resident #36 and Resident #47 and failed to complete pharmacy reviews for 1 of 19 residents, Resident #44. The findings included: 1. For Resident #36 the facility staff failed to follow-up on pharmacist recommendations. Resident #36's face sheet listed diagnoses which included, but not limited to Autistic disorder, liver disease, anxiety, hypertension, hypothyroidism, disorder of urea cycle metabolism, and age-related osteoporosis. Resident #36's most recent quarterly minimum data set with an assessment reference date of 08/16/22 assigned the resident a brief interview for mental status score of 9 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. Resident #36's comprehensive care plan was reviewed and contained care plans for Resident has liver disease, Resident has hypothyroidism and Resident is prescribed anticoagulant therapy d/t (due to) hx (history) of DVT (deep venous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, facility document review, and during a medication pass and pour observation the facility staff failed to ensure a medication error rate of less than 5%. There were 3 errors in 32 opportunities for a medication error rate of 9.38%. These medication errors affected Resident #55. The findings include: During a medication pass and pour observation the facility staff failed to ensure a medication error rate of less than 5%. The medication error rate was 9.38%. LPN #2 did not administer Resident #55's Aspercreme, Colace, or Magnesium Hydroxide. 10/25/22 beginning at approximately 7:38 a.m., the surveyor observed Licensed Practical Nurse (LPN/agency nurse) #2 prepare and administer Resident #55's morning medications. LPN #2 was observed to pick up a bottle of Magnesium Hydroxide from the cart and state it did not have the residents name on it and they would have to find out the facility procedure. LPN #2 placed the medication back into the medication cart. Resident #55's diagnoses included, but were not limited to, pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to dispose of expired specimen tubes in 1 of 2 medication rooms (floor 2) and failed to ensure medication(s) were secure on 1 of 2 floors (floor 1). The findings include: The facility staff failed to dispose of expired specimen tubes and left the keys to the medication cart on top of the medication cart and out of view. [DATE] 4:25 p.m., the surveyor checked the medication room on floor 2 with Licensed Practical Nurse (LPN) #1. The cabinet in this medication room included 2 opened containers of purple top blood specimen tubes with an expiration date of [DATE] and 1 bag (17) of white top tubes used for urine collection with an expiration date of [DATE]. [DATE], LPN #1 stated they had spoken with the unit manager and they would be disposing of the expired specimen tubes. [DATE] 8:05 a.m., during a medication pass and pour observation with LPN #2 (agency nurse). LPN #2 was observed to leave their medication cart keys on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record the facility staff failed to obtain a physician ordered laboratory test for 1 of 19, Resident #36. The findings included: For Resident #36 the facility staff failed to obtain physician ordered laboratory blood tests. Resident #36's face sheet listed diagnoses which included, but not limited to Autistic disorder, liver disease, anxiety, hypertension, hypothyroidism, disorder of urea cycle metabolism, and age-related osteoporosis. Resident #36's most recent quarterly minimum data set with an assessment reference date of 08/16/22 assigned the resident a brief interview for mental status score of 9 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. Resident #36's comprehensive care plan was reviewed and contained care plans for Resident has liver disease, Resident has hypothyroidism and Resident is prescribed anticoagulant therapy d/t (due to) hx (history) of DVT (deep venous thrombosis [blood clot]) Interventions for these care plans included Monitor lab work as ordered. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility document review, the facility staff failed to ensure food was stored under safe and sanitary conditions in 2 of 2 unit nourishment rooms. The findings include: The facility staff failed to ensure resident food was appropriately stored/labeled. The following information was found in a facility polity titled Food: Safe Handling for Foods from Visitors (with a revised date of July 2019): - Residents will be assisted in properly storing and safely consuming food brought into the facility for residents by visitors. - When food items are intended for later consumption, the responsible facility staff member will: . Ensure that foods are in a sealed container to prevent cross contamination . Label foods with the resident's name and the current date. - Refrigerator/freezers for storage of foods brought in by visitors will be properly maintained and: . Daily monitoring for refrigerated storage duration and discard of any food items that have been stored for (greater than or equal to) 7 days. (Storage of frozen foods and shelf stable items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, clinical record review, and facility document review, the facility staff failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the transmission of communicable diseases and/or infections, including COVID-19, for 2 of 19 residents in the survey sample, Resident #153 and Resident #55. The findings included: 1. On 10/24/22 and 10/25/22, the surveyor noted a sign on the door leading into Resident #153's room which included the statement WARM ROOM - DROPLET PRECAUTIONS. This sign indicated anyone entering this room was required to use the following personal protective equipment (PPE): mask, face shield, gown, and gloves. h On 10/24/22 at 3:17 p.m., the surveyor observed licensed practical nurse (LPN) #4 and certified nurse aide (CNA) #2 in Resident #153 without using a gown or eye protection. The surveyor interviewed LPN #4 and CNA #2 when they exited the room. Both LPN #4 and CNA #2 stated they should have worn a gown but indicated they were not required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to offer and provide the resident and/or resident representative education regarding the benefits and potential side effects of the pneumonia vaccine for 1 of 5 sampled residents (Resident #97) reviewed for immunizations. The findings included: For Resident #97, the facility staff failed to offer the pneumonia vaccine and provide education regarding the benefits and potential side effects of the vaccine. Resident #97's diagnosis list indicated diagnoses, which included, but not limited to Metabolic Encephalopathy, Chronic Respiratory Failure with Hypoxia, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, Chronic Kidney Disease Stage 3b, and Chronic Diastolic Heart Failure. The admission minimum data set (MDS) with an assessment reference date (ARD) of 9/21/22 assigned the resident a brief interview for mental status (BIMS) summary score of 9 out of 15 indicating the resident was moderately cognitively impaired. Surveyor reviewed Resident #97's clinical record and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-05-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure medications were available to be administered to 3 of 5 residents in the survey sample (Resident #1, #3 and #4). The findings included: 1. The facility staff failed to ensure medications were available to be administrated to Resident #1. Resident #1 was admitted to the facility on [DATE] with the following diagnoses of, but not limited to heart failure, high blood pressure, paraplegia, low potassium levels, Ankylosing spondylitis and osteoarthritis. On the MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 2/4/19, the resident was coded as having a BIMS (Brief Interview for Mental Status) score of 11 out of a possible score of 15. Resident #1 was also coded as requiring extensive assistance of 1-2 staff members for dressing and personal hygiene and being totally dependent on 1-2 staff members for bathing. During the clinical record review for Resident #1 on 5/10/19, the surveyor noted on the MAR (Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-05-10 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and clinical record review, the facility staff failed to ensure the medication error rate was less than 5% on 1 of 2 units in the nursing facility. (Unit 2, second floor) The medication error rate was noted to be 8.69%, which included 2 medication errors out of 23 opportunities for errors. The findings included: The facility staff failed to ensure the medication error rate was less than 5% on Unit 2, second floor. The medication error rate was noted to be 8.69%, which included 2 medication errors out of 23 opportunities for errors. Resident #4 and Resident #1 were the residents in which the nurse made the errors on. On 5/9 and 5/10/19, the surveyor performed the facility task for medication administration observation. On 5/10/19 at 8 am, the surveyor observed LPN (licensed practical nurse) #2 administrated Symbicort inhaler to Resident #4. LPN #2 gave the resident water after the use of the inhaler and the resident swallowed the water. LPN #2 did not give instructions to the resident not to swallow the water that she was being given nor did she have another cup…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-05-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to follow infection control guidelines for 2 of 3 residents during the medication administration observation (Resident #1 and #2). The findings included: 1. The facility staff failed to follow infection control guidelines concerning the cleaning of a stethoscope during the medication administration observation for Resident #1. Resident #1 was admitted to the facility on [DATE] with the following diagnoses of, but not limited to heart failure, high blood pressure, paraplegia, low potassium levels, Ankylosing spondylitis and osteoarthritis. On the MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 2/4/19, the resident was coded as having a BIMS (Brief Interview for Mental Status) score of 11 out of a possible score of 15. Resident #1 was also coded as requiring extensive assistance of 1-2 staff members for dressing and personal hygiene and being totally dependent on 1-2 staff members for bathing. During the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-10 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and new employee file review, the facility staff failed to obtain a criminal background check on 1 of 25 newly hired employees of the facility (Employee #20). The findings included: The surveyor performed a review of the newly hired employees on 5/10/19 and it was noted that Employee # 20 had been hired as the administrator for the facility on 9/10/18. The criminal background check was not completed until 10/24/18, which was 44 days after the hire date. The surveyor notified the administrator of the above documented findings on 5/10/19 at 1 pm. The administrator stated, I was hired back in September but the building was not opened until February. I was being paid out of a different account then in October. I was switched to being paid from this facility. The surveyor requested to speak to the corporate human resource staff to clarify this. At 1:30 pm, the surveyor spoke to the corporate human resource employee that stated that Employee #20 had been hired on 9/10/18 as the role of administrator for the Bristol building. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to follow physician's orders for administration of a blood pressure medication for 1 of 5 residents in the survey sample (Resident #3). The findings included: The facility staff failed to obtain a blood pressure to determine if the blood pressure medication should be given to Resident #3 as ordered by the physician. Resident #3 was admitted to the facility on [DATE] with the following diagnoses of, but not limited to high blood pressure, dementia, Alzheimer's disease, anemia, adult failure to survive and major depressive disorder. On the admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 2/7/19, the resident was coded as having short term and long term memory problem, and being moderately impaired in daily decision making. Resident #3 was also coded as requiring extensive assistance of 1-2 staff members for dressing, personal hygiene and being totally dependent on 1 staff member for bathing. During the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to have narcotic box in the medication refrigerator permanently affixed for 1 of 2 units in the nursing facility (Unit 2 on second floor). The findings included: The facility staff failed to have a permanently affixed narcotic box in the medication refrigerator on Unit 2, which is on the second floor of the nursing facility. On 5/9/19, the surveyor observed that in the medication refrigerator located on Unit 2, second floor of the facility, did not have a permanently affixed narcotic box. This box would be where narcotics that needed to be refrigerated would be stored. Unit Manager #2 was with the surveyor when the above finding was noted. Unit manager #2 stated, I will bring this to the director of nursing's attention. At approximately 10:20 am, the director of nursing (DON) came to the surveyor and stated, We knew we needed one but because we didn't have any narcotics at the present time to be stored in the refrigerator it was not put into place. We had a backup plan for the time that this would be needed to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-10 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to date spices after they have been opened in the facility kitchen. The findings included: The surveyor went into the facility's kitchen and conducted an initial tour on 5/9/19 at 11 am. At this time, the surveyor noted that the following spices had not been dated after they were opened: Ground Mustard 15 oz. (ounce) container Ground Cinnamon 18 oz. container The surveyor asked the dietary manager when these opened spices should be discarded. The dietary manager stated, I have a list in my office that is from the manufactory and I go by those recommendations. The surveyor asked how would kitchen staff know when these spices were opened so staff would know when to discard the spice if the recommendation stated it should be discarded 6 months after it had been opened. The dietary manager stated, The containers should have a date written on it when it was opened. The surveyor asked if there were any dates on these 2 spice containers. The dietary manager stated, No, but I can write it on them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for 1 of 5 residents in the survey sample (Resident #5). The findings included: The facility staff failed to ensure a complete and accurate clinical record in regards to the post monitoring documentation of a fall for Resident #5, which occurred on 2/19/19. Resident #5 was admitted to the facility on [DATE]. Diagnoses included but were not limited to dementia with behaviors, palliative care and kidney disease. On the admission, MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 2/18/19 coded the resident as having a BIMS (Brief Interview for Mental Status) score of 4 out of a possible score of 15. Resident #5 was also coded as requiring extensive assistance of 1-2 staff members for dressing and personal hygiene and being totally dependent on 1 staff member for bathing. During the clinical record review on 5/10/19, the surveyor noted that Resident #5 had a fall on 2/19/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$10,358 in federal fines across 1 penalty.
- $10,358 — penalty dated 2025-10-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GIBERSTIEN, BARUCH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 02/01/2022 |
| ABRAHAM D SCHWARTZ | Organization | ADP OF THE SNF | — | since 02/01/2022 |
| BRISTOL VA REALTY LLC | Organization | ADP OF THE SNF | — | since 02/01/2022 |
| WALKER & ASSOCIATES PC | Organization | ADP OF THE SNF | — | since 02/01/2022 |
| GOAD, BRADLEY | Individual | ADP OF THE SNF | — | since 05/02/2025 |
| MARTIN, LORI | Individual | ADP OF THE SNF | — | since 09/20/2022 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495425. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.