Health Care Center Lucy Corr
6800 Lucy Corr Blvd, Chesterfield, VA 23832 · Non profit - Corporation · 216 certified beds · (804) 748-1511 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.9% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 10.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.4% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.0% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.8% | 15.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 27.7% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 76.1% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.2% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.5% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.1% | 14.2% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 40.6% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.4% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.6% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.84 | 1.52 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.43 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 398 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 254 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.8%CMS range 55.2–65.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.1%CMS range 7.1–11.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 65.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 89.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.5%CMS range 6.7–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 216 beds and averages 197.6 residents a day — about 91% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.67 hrs/resident/day on weekends vs 4.24 on weekdays — 13% thinner on weekends. RN hours go from 0.75 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 10 most serious are shown; the remaining 38 are one tap away and print in full.
- Potential for harm · Ecited before2023-02-07 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Resident interviews, facility staff interviews and facility documentation review, the facility staff failed to permit the Resident Council to meet without a staff member being present which had the potential to affect Residents who attend resident council. The findings included: The facility staff attended Resident Council meetings without the approval of the group. On 1/31/23, Surveyor D met with the Resident Council President obtained permission to review the Resident Council meeting minutes. On 2/2/23 at 10:30 AM, the facility Administrator provided Surveyor D the Resident Council meeting minutes which were reviewed. This review revealed that during each meeting held, facility staff were in attendance. The minutes from the September 30, 2022, meeting read, .Questions asked about follow up of a secretary position [Resident # name redacted] asked if she could hold two positions . During the meeting held October 20, 2022, the following notation was made in the minutes, [Activities Director name redacted] followed up about the conversation from last meeting about secretary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident Interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide services to maintain personal hygiene for 2 Residents (#222, and #375) in a survey sample of 73 Residents. The Findings included: 1. For Resident #222, the bed ridden and incontinent Resident did not receive bathing nor personal hygiene care on multiple days. Resident #222 had an admission minimum data set assessment dated [DATE] which coded the Resident with a Brief Interview of Mental Status score of 1 indicating severe cognitive impairment. The Resident was incontinent of bladder and bowel, and was totally dependent on staff for transferring, toileting, hygiene and bathing. The Resident's closed record ADL Care sheets documented by certified nursing assistants (CNA's) for Activities of Daily Living care were reviewed on 2-2-23. No ADL (activities of daily living) hygiene care was documented as being provided for the Resident on the following days and shifts. 7a.m. to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one Resident (R)141 out of one reviewed for advanced directives was provided written information of the right to accept or refuse medical or surgical treatment and formulate an advance directive. Findings include: On [DATE] at 3:30 PM the facility's policy and procedure was requested regarding Advanced Directives. None was provided by the time of the exit. Review of R141's admission Minimum Data Set (MDS) located in the resident's EMR under the RAI tab with an Assessment Reference Date (ARD) of [DATE], revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated R141 was cognitively intact. Review of R141's clinical record showed no documentation that the facility provided written information to the resident regarding the right to accept or refuse medical or surgical treatment and/or formulate an advance directive. During an interview with R141 on [DATE] at 11:00 AM the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility documentation review and clinical record review, the facility staff failed to ensure written acknowledgement of the Notice of Medicare Non Coverage for two Residents (Resident # 81 and # 123) in a survey sample of 3 Residents reviewed for Beneficiary Notices. The findings included: 1. For Resident # 81, the facility staff failed to have the NOMNC (Notice of Medicare Non Coverage) form signed by the Resident and/or the Resident Representative. A copy of the form was not acknowledged by the beneficiary or beneficiary's representative. Review of the clinical record was conducted on 2/3/2023 and 2/6/2023. Review of the Beneficiary notices revealed the notice stated Skilled Nursing Services would end on 1/16/2023. The form was not signed by Resident or representative. There was documentation in the Additional information section of verbal notification to the beneficiary representative on 1/13/2023 at 4:50 p.m. The bottom of the notice form was not signed or dated in the section that had the statement: Please sign below that you received and understood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-07 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility documentation review and clinical record review, the facility staff failed to provide ensure that the appropriate information regarding a transfer was communicated to the receiving health care institution or provider for one Resident (Resident # 8) in a survey sample of 73 Residents. The findings included: For Resident # 8, the facility staff failed to document that the reason for the transfer to the hospital was communicated with the hospital staff. Review of the clinical record was conducted 2/3/2023 and 2/6/2023. Review of the Progress Notes revealed Resident # 8 was sent to the hospital on 3/16/2022 due to a change in condition related to involuntary muscle movement and confusion. Review revealed no documentation of the information provided to the receiving hospital. On 2/6/2023 at 12:24 p.m., an interview was conducted with LPN (Licensed Practical Nurse) H, the Unit Manager, who stated when a resident is transferred to the hospital, we print a facesheet, transfer sheet, x-rays, labs, medication list and bed hold to send. When asked where the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to provide Notice to the Ombudsman of discharge for one Resident (Resident # 8) in a survey sample of 73 Residents. The findings included: For Resident # 8, the facility staff failed to notify the ombudsman of transfer to the hospital. Resident # 8 was sent to the hospital on 3/16/2022 due to a change in condition related to involuntary muscle movement and confusion. Resident # 8 was readmitted to the facility on [DATE]. On 2/6/2023 at 12:51 p.m., an interview was conducted with the Social Worker (Employee G) who stated she did not notify the Ombudsman. Employee G stated she was unsure of who notified the Ombudsman. On 2/6/2023 at 12:53 p.m., an interview was conducted with the Business Office Manager (Employee K) who stated she did not notify the Ombudsman of the transfer to the hospital. Employee K stated she would check to see if she could find out who would notify the Ombudsman. During the end of day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-07 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to provide the bed hold policy to the resident and resident representative for one Resident (Resident # 8) in a survey sample of 73 Residents. The findings included: For Resident # 8, the facility staff failed to provide the resident and/or resident representative with the bed hold policy at the time of transfer to the hospital. Resident # 8 was sent to the hospital on 3/16/2022 due to a change in condition related to involuntary muscle movement and confusion. Resident # 8 was readmitted to the facility on [DATE]. Review of the clinical record was conducted 2/3/2023 and 2/6/2023. Review of the Nursing Notes, Social Services Notes, and Physician Progress notes revealed no evidence that Resident # 8 or the resident representative was made aware of the facility's bed hold policy. On 2/6/2023 at 12:24 p.m., an interview was conducted with LPN (Licensed Practical Nurse) H, the Unit Manager, who stated when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure care plan measures were developed and implemented to prevent skin injury during care for one Resident (Resident #222) in a survey sample of 73 Residents. The findings included: For Resident #222, the facility staff failed to develop a care plan for effective measures to prevent and intervene in skin injuries. Resident #222 had an admission minimum data set assessment dated [DATE] which coded the Resident with a Brief Interview of Mental Status score of 1 indicating severe cognitive impairment. Progress notes, skin evaluation sheets, physician's orders, and Treatment Administration Records (TAR) were reviewed and revealed the following chronology of events; 3-31-21 - On admission Left elbow & Left posterior knee skin tears treated and healed 4-5-23. No further skin tears nor skin problems were documented as having occurred in the clinical records until a room change on 4-21-21 at 2:52 P.m…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to ensure a discharge summary was written for one Residents (# 171) in a survey sample of 73 Residents. The findings included: 1. For Resident # 171, the facility staff failed to document a Discharge Summary. Resident # 171 discharged on 12/12/2022 to an Independent Living apartment on the facility's campus . Review of the clinical record was conducted on 2/6/2023. An interview was conducted on 02/6/2023 at 12:24 p.m. with LPN (Licensed Practical Nurse) H who stated notes should be written in PCC (Point Click Care) in the Progress Notes about discharges. LPN H reviewed the Progress Notes and stated she did not see the information about Resident # 171. On 2/6/2023 at 12:51 p.m., an interview was conducted with the Social Worker (Employee G) who stated she did remember the resident but could not find the information in the clinical record. Employee G stated Resident # 171 chose to move back to the Independent Living apartment on the facility's campus. Employee G stated she would check with the Business…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to prevent, and treat timely, a stage 2 pressure ulcer prior to development for one Resident (Resident #222) in a survey sample of 73 residents. The findings included: For Resident #222, the facility staff failed to identify (prior to the development of a stage 2) a pressure ulcer, and failed to treat for 5 further days after identification was documented in the care plan. Resident #222 had a minimum data set assessment dated [DATE] which coded the Resident with a Brief Interview of Mental Status score of 1 indicating severe cognitive impairment. The Resident was incontinent of bladder and bowel. Resident #222's care plan was reviewed and revealed that the Resident was incontinent of bladder and bowel and wore incontinence disposable briefs. The Resident could not feed herself, nor turn and reposition without extensive help from staff. The Resident was to have daily skin inspections, and baths 2 times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · D2023-02-07 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interview, staff interview, the facility failed to ensure routine dental services were offered to one of one Resident (R)26 reviewed for dental services. Findings include: Review of R26's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/03/23 indicated that R26 had a Brief Interview for Mental Status (BIMS) of 14 out of 15, indicating the resident was cognitively intact. During an interview on 02/02/23 at 10:10 AM, R26 stated that she knew she needed dental work or dentures but was unsure if she could get an appointment with a dentist. She revealed she had been at the facility for two years and has not had seen a dentist. Review of R26's Face Sheet located in the electronic medical record (EMR) under the Profile tab, revealed an admission date in February 2021. During an interview on 02/03/23 at 2:00 PM with the Social Services Director, Staff D, who is responsible for arranging resident dental appointments, with the in house free dental clinic stated, We do not automatically get everyone a dental appointment, unless their family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-07 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility documentation review, the facility staff failed to ensure Committee Members were present for QAPI meetings for 4 of 4 QAPI meetings. The Findings included: For the QAPI meetings, the facility staff failed to ensure core members were present for each meeting. On 02/06/23 at 2:56 p.m., Meeting with DON and Administrator- Administrator stated the QAA, QAPI meets quarterly, The dates of the meetings in the past year were 11/15/2022, 8/31/2022, 5/18/2022 and 2/9/2022. Those in attendance were: 11/15/2022- The Administrator, Director of Nursing, Medical Director and 3 LPNs. (the Infection Preventionist was not present) 8/31/2022- The Administrator, Director of Nursing, Medical Director and 1 LPN. (the Infection Preventionist was not present and 1 other facility staff was not present) 5/18/2022- There were no signatures. All names were printed in the same penmanship. There were 3 listed on the top section as Healthcare Center Advisory Members on Web-ex. The bottom section listed 6 printed names including the Administrator, Director of Nursing, Chief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview, and facility documentation review the facility staff failed to provide a dignified dining experience in 1 of 6 dining rooms (involving multiple residents) and for two Residents (Resident #29, Resident #82) in a survey sample of 60 Residents. 1. The facility staff failed to serve meals to all residents at the same table, at the same time, in 1 of 6 dining rooms. 2. For Resident #29, the facility staff stood over resident while feeding and after feeding the resident three bites, left to go assist a different resident . 3. For Resident #82, the facility staff failed to serve meals at the same time as her table mates. The findings included: 1. The facility staff failed to serve meals to all residents at the same table, at the same time in 1 of 6 dining rooms. On 4/28/19 at 6:00pm during observation of the meal in the Midlothian dining room it was observed that there were 7 tables in the dining room and 26 residents were present, for the meal. The first plate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, clinical record review, and facility documentation review, the facility staff failed to develop comprehensive, resident-centered care plans for 6 residents (Resident #146, Resident #14, #105, #180, #49, and #192) in a sample of 60 residents. 1. For Resident #146, the facility staff failed to complete a comprehensive care plan for bathing & foley catheter care. 2. For Resident #14, the facility staff failed to complete a comprehensive care plan for contracture care. 3. For Resident #105, the facility staff identified the resident was at high risk for falls on 2/15/19 and failed to develop a comprehensive careplan to include interventions to prevent falls until 3/21/19. 4. For Resident #180 the facility failed to adequately identify specific inappropriate behavior being care planned in order to monitor measure and evaluate for effectiveness. 5. For Resident # 49 the facility failed to address Oxygen use in her care plan. 6. For Resident #192, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, facility documentation review, and clinical record review, the facility staff failed to provide adequate ADL (activities of daily living) care for four residents (Resident #146, #14, #86, and Resident #51) in the survey sample of 60 Residents. 1. For Resident #146, the facility staff failed to provide adequate fingernail and incontinence care. 2. For Resident #14, the facility staff failed to provide adequate nail care, and skin care. 3. For Resident #86, the facility staff failed to provide assistance with eating. 4. For Resident #51, the facility staff failed to provide timely assistance with ADL's (Activities of Daily Living) and in accordance with plan of care. The Findings included: 1. For Resident #146, the facility staff failed to provide adequate fingernail and incontinence care. Resident #146 was admitted to the facility on [DATE]. Diagnoses included; Congestive heart failure, urine retention, foley catheter, dysphagia, atrial fibrillation, muscle weakness, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. For Resident #251, the facility failed to ensure that she was free of a malfunctioning wheelchair - related accident hazard. Resident #251 was an [AGE] year old who was admitted to the facility on [DATE]. Resident #251's diagnoses included Anxiety Disorder, Dementia, Chronic Obstructive Pulmonary Disease, Osteoarthritis, Gout, Heart Failure, and Age-related Nuclear Cataract - Bilateral. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 3/1/19 was reviewed. Resident #251 was coded as having a Brief Interview of Mental Status Score of 9, indicating moderately impaired cognition. Resident #251 was also coded as having impaired vision. In addition, she was coded as being independent in locomotion with a wheelchair. On 4/28/19 at approximately 4:00 P.M., an interview was conducted with Resident #251 at the nurse's station. Resident #251 stated, my wheelchair is shaky I may fall out, it's not safe. It rubs against the wheel. She noted that it was difficult to propel the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review the facility staff failed to ensure four Resident's (Resident #84, Resident #28, Resident #452, and Resident #113) received oxygen as ordered, in a survey sample of 60 Residents 1. For Resident #84, the facility staff failed to ensure that physician ordered continuous oxygen was administered in accordance with the plan of care. 2. For Resident #28, the facility staff failed to provide continuous oxygen treatment as ordered by the physician. 3. For Resident #452, the facility staff failed to ensure she received continuous oxygen therapy. 4. For Resident #113, the facility staff failed to ensure that physician ordered continuous oxygen was administered in accordance with the plan of care. The findings included: 1. For Resident #84, the facility staff failed to ensure that physician ordered continuous oxygen was administered in accordance with the plan of care. Resident #84 was admitted to the facility on [DATE].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident interview, staff interview, facility documentation and clinical record review the facility staff failed to ensure sufficient staff for adequate care. 1. The facility staff failed to provide sufficient staff to answer calls bells in a timely manner. 2. The facility staff failed to provide sufficient staff to feed Residents in timely manner. 3. For Resident #146, the facility failed to provide sufficient staff to maintain bathing and hygiene cleanliness. The findings include: 1. The facility staff failed to provide sufficient staff to answer calls bells in a timely manner. On 04/29/2019 at approximately 10:55 AM, Surveyor E interviewed Resident #174. When asked if staff overall answers call bell promptly, Resident #174 stated It takes a long time to get any help and From 3-11 is a problem. Resident #174 stated that in the evenings, he needs help getting transferred into bed, getting his bed clothes on, and getting off the toilet. On 4/29/19 at 10:40 A.M., Surveyor A conducted a private group…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation review, the facility staff failed to properly store medication and the facility staff failed to provide a separately locked, permanently affixed compartments for storage of controlled drugs in three of five medication rooms. 1. Fluticasone for Resident #81 and Humalog for Resident #170 were sitting out on top of Medication Cart #1 on the Midlothian unit unsupervised. 2. In three of five medication rooms the facility staff failed to provide a separately locked, permanently affixed compartment for storage of refrigerated controlled drugs. The findings included: 1. Fluticasone for Resident #81 and Humalog for Resident #170 were sitting out on top of Medication Cart #1 on the Midlothian unit unsupervised. On 04/29/2019 at 10:42 AM, this surveyor and Surveyor C observed a bottle of fluticasone and a vial of Humalog insulin on the top of Cart 1 unsupervised. The cart was up against the wall in the hall of the Midlothian unit near resident rooms. Within one minute of this observation, LPN J approached the med cart. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility staff failed to assign staff with appropriate skill set to effectively carry out the functions of food and nutrition services. The facility staff assigned a dietary aide to the 3-compartment sink before he received the training and competencies to do so. The findings included: On 04/29/2019 at approximately 10:15 AM, this surveyor requested to observe a check of the three compartment sink. Employee D was washing pots at the first sink. There were three pots in the three compartment sink. Employee H walked up to the three compartment sink and removed the pots and returned them to the first compartment. When asked why he removed the pots from the third compartment, he stated, Because they had soap on them. It was noted at that time that Employee H also drained all the solution out of the three compartment sink and began to refill it. When this surveyor asked why he emptied the sink when we were going there to test it, he stated, Sorry about that. When asked who was responsible for preparing the three compartment sink, he stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation, the facility staff failed to follow proper sanitation practices facility-wide and failed to serve food with proper sanitation practices and at proper holding temperature in one of six dining rooms. 1. A facility staff member held a pen and the thermometer in her gloved hand simultaneously while temping the pureed eggs, the pureed sausage, and the sausage gravy. The pen hovered over the food and touched the edges of the food container at times during the temping process. 2. According to the facility's sanitizer solution log, the three compartment sink was not tested for three days in April to ensure the pots were effectively sanitized and chemical contamination was avoided. 3. The facility staff failed to perform proper hand washing prior to meal service. 4. The facility staff failed to serve food in a sanitary manner in the Midlothian dining room. 5. The facility staff failed to label and date food stored in the fridge in the Midlothian kitchenette. The findings included: 1. A facility staff member held a pen and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-30 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain accurate and readily accessible medical records for four residents (Resident #198, Resident #179, Resident #452, Resident #105) in a sample size of 60 residents. 1. For Resident #198, the social worker did not document social services notes in the clinical record but kept notes in a soft file in her office. 2. For Resident #179, the social worker did not document social services notes in the clinical record but kept notes in a soft file in her office. There are inconsistencies in the bowel and bladder status documentation and the bowel and bladder elimination record is incomplete. 3. For Resident #452, there was no physician's order for oxygen but the Medication Administration Record listed oxygen at 2 liters per minute continuous and the sign-off as administered was incomplete. 4. For Resident #105, the facility staff failed to accurately code a Morse Fall Scale/Risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility documentation review, and clinical record review, the facility staff failed to assess if a resident was safe to self administer medications for one Resident (Resident #149), in a survey sample of 60 Residents. For Resident #149, the facility staff failed to assess if the resident was safe to self administer prescription medications kept at the bedside. The findings included: Resident #149, was admitted to the facility on [DATE]. Resident #149 diagnoses included, but were not limited to: paroxysmal atrial fibrillation, malignant neoplasm of prostate, secondary malignant neoplasm of bone, hypertension anxiety disorder, and hearing loss. Resident #149's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 4/1/19, was coded as a quarterly assessment. Resident #149 was coded as not being able to be assessed for a BIMS (brief interview for mental status) and staff indicated the resident was severely cognitively impaired. Resident #149 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #251, the facility staff failed to accommodate her need for an appropriate wheelchair. Resident #251 was an [AGE] year old who was admitted to the facility on [DATE]. Resident #251's diagnoses included Anxiety Disorder, Dementia, Chronic Obstructive Pulmonary Disease, Osteoarthritis, Gout, Heart Failure, and Age-related Nuclear Cataract - Bilateral. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 3/1/19 was reviewed. Resident #251 was coded as having a Brief Interview of Mental Status Score of 9, indicating moderately impaired cognition. Resident #251 was also coded as having impaired vision. In addition, she was coded as being independent in locomotion with a wheelchair. On 4/28/19 at approximately 4:00 P.M., an interview was conducted with Resident #251 at the nurse's station. Resident #251 stated, my wheelchair is shaky I may fall out, it's not safe. It rubs against the wheel. She noted that it was difficult to propel the wheelchair. She stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation review, the facility staff failed to ensure residents' right to privacy during a Resident Group Interview. The facility Social Worker (Employee K) interrupted a private meeting and violated the residents right to privacy by walking into and throughout the meeting room uninvited. The Findings included: On 4/29/19 at 10:40 A.M., a private group interview was being conducted. There were two doors that led into the very large double room. Do not Disturb Resident Council Meeting in Progress signs were taped on the outside of both doors to ensure residents' privacy. Seven residents were in attendance and were actively participating. They majority of them voiced concerns about consistent shortages of staff, and stated that call bell response times sometimes took between 30 to 60 minutes. Suddenly, the social worker interrupted the resident group interview by entering the room without knocking on the door. She walked across the large room and looked around at all of the residents. In the meantime, another resident entered the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to notify the physician and responsible party that medications were available for administration for one Resident (Resident # 128) in a survey sample of 60 residents. For Resident #128, the facility staff failed to notify the physician and responsible party of several medications that were unavailable for administration including, but not limited to: the breathing treatment medication Acetylcysteine Solution 20%, the thyroid medication- Levothyroxine 50 micrograms and the mood disorder medication, Depakote 250 milligrams. The findings included: Resident #128, a [AGE] year old male , was admitted to the facility on [DATE]. Diagnoses included but were not limited to: respiratory failure, hypertension, insomnia, dry eye syndrome, cerebral palsy, major depressive disorder, hypertension and diabetes. The most current Minimum Data Set assessment was a Significant Change assessment with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and staff interview the facility failed to ensure a clean comfortable homelike environment for Residents in the Memory Care Unit, and Resident's # 146, and #14 in a survey sample of 60 Residents. 1. For the memory care Unit the facility staff was checking blood pressures and administering medications during breakfast meal. 2. Resident #146's room smelled strongly of urine and the floors were coated with a sticky dirty film. 3. Resident #14's room smelled strongly of urine and the floors were coated with a sticky dirty film The findings include: 1. For the memory care Unit the facility staff was checking blood pressures and administering medications during breakfast meal. On 4/29/19 at 8:00 AM the following observations were made at breakfast. At 8:35 AM while breakfast was going on observed LPN E was obtaining vital signs from a Resident who had a tray in front of them. At 8:35 AM LPN G was administering medications to a Resident with a tray in front of them. On 4/29/19 at 8:45 AM an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident Representative interview, staff interview, facility documentation review and clinical record review, the facility staff failed to ensure that appropriate information was communicated to the hospital for one Resident (Resident #105) in a survey sample of 60 Residents. For Resident #105, the facility staff failed to provide the receiving facility with a list of the resident's current medications at the time of transfer to the hospital. The findings included: Resident #105 was initially admitted to the facility on [DATE], with a readmission date of 4/24/19. Resident #105's diagnoses included but were not limited to: heart failure, atrial fibrillation, hypertension, chronic obstructive pulmonary disease, and chronic pain syndrome. Resident #105's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 2/22/19 was coded as an admission assessment. Resident #105 was coded as having a BIMS (brief interview for mental status) score of 8, which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to provide the bed hold policy to the resident and resident representative for one Resident (Resident #105) in a survey sample of 60 Residents. For Resident #105, the facility staff failed to provide the resident and resident representative with the bed hold policy at the time of transfer to the hospital. The findings included: Resident #105 was initially admitted to the facility on [DATE], with a readmission date of 4/24/19. Resident #105's diagnoses included but were not limited to: heart failure, atrial fibrillation, hypertension, chronic obstructive pulmonary disease, and chronic pain syndrome. Resident #105's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 2/22/19 was coded as an admission assessment. Resident #105 was coded as having a BIMS (brief interview for mental status) score of 8, which indicated moderate cognitive impairment. Resident #105…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation and clinical record review the facility failed to ensure Residents had (Pre admission Screening and Resident Review) PASARR Level II screening prior for 1 Resident (#97) in a survey sample of 60 Residents. 1. For Resident #97 the facility staff failed to obtain the required Level II screening done based on results of Level I. The Findings Include: Resident #97 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Parkinson's disease, Type II Diabetes, Major Depressive Disorder, Restless Leg Syndrome, Sleep Apnea, and Reflux, Osteoarthritis. According to the admission Record the Resident was diagnosed with Dementia on 12/16/18 and Psychosis on 1/9/18 (a year after admission). According Resident's # 97's most recent (Minimum Data Set) MDS screening coded as a quarterly the Resident has a (Brief Interview of Mental Status) BIMS score of 12 indicating moderately impaired cognition. On 4/29/19 during clinical record review it was discovered that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation and clinical record review the facility failed to ensure Residents had (Pre admission Screening and Resident Review) PASARR for 1 Resident (#169) in a survey sample of 60 Residents. For Resident #169 the facility staff failed to ensure a PASARR was obtained prior to admission. The findings include: Resident #169, a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Dementia, Diabetes type 2, Delusional Disorder, Glaucoma, Hypertension, and Neuropathy. The Resident's most recent (Minimum Data Set) MDS screening was coded as a Quarterly Review with an (Assessment Reference Date) ARD of 4/3/19 coded the Resident as having a (Brief Interview of Mental Status) BIMS Score of 3 indicating severe cognitive impairment. On 4/30/19 during clinical record review it was noted that Resident #169 had a PASARR with the date of 4/12/19 and the Resident was admitted to the facility on [DATE]. On 4/30/19 at 5:10 in an interview with the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed for two residents (Resident #113 and Resident #179) of 60 sampled residents to meet professional standards of quality. 1. For Resident #113, the facility staff failed to administer the correct physician ordered dose of oxygen. 2. For Resident #179, the facility staff failed to identify, assess, or treat a potential bowel elimination problem according to professional standards. The Findings included: 1. For Resident #113, the facility staff failed to administer the correct physician ordered dose of oxygen. Resident #113 was an [AGE] year old who was admitted to the facility on [DATE]. Resident #113's diagnoses included Congestive Heart Failure, Hypertension, Chronic Kidney Disease, Anxiety Disorder, Dyspnea (shortness of breath), and Cardiomyopathy (enlarged heart). The Minimum Data Set, which was an Annual Assessment with an Assessment Reference Date of 3/17/19 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to provide quality of care to 3 Residents (Resident #94, Resident #113, and Resident #179) in a survey sample of 60 Residents. 1. For Resident #94, the facility staff failed to apply adaptive devices as ordered by the physician. 2. For Resident #113, the facility staff failed to ensure that physician ordered continuous oxygen was available prior to transport from her room to the dining room. 3. For Resident #179, the facility staff failed to identify, assess, or treat a potential bowel elimination problem. The Findings included: 1. For Resident #94, the facility staff failed to apply adaptive devices as ordered by the physician. Resident #94, an [AGE] year old female who was admitted to the facility on [DATE] with diagnoses to include but not limited to high blood pressure, diabetes, right-sided paralysis following a stroke, and dementia. Resident #94's most recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility document review, and staff interview, the facility staff failed to provide services to prevent a decline in ROM (range of motion), and to increase range or motion, or prevent further decrease in ROM for one resident (Resident #14) in a survey sample of 60 Residents. For Resident #14, who was not admitted with contractures, the facility staff failed to provide ongoing assessment, services, equipment, and assistance, to maintain Range of Motion, or to prevent a further decline in ROM. The findings included: Resident #14, was originally admitted to the facility on [DATE]. The Resident was discharged and for this stay was readmitted for a medicaid stay on 7-1-15, according to the most recent (4-19-19) MDS (minimum data set) assessment prepared by the facility. Resident #14 was diagnosed on [DATE] with contracture, unspecified hand during stay in the facility. Other diagnoses for Resident #14 included but were not limited to: Arthritis, dementia, psychosis,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to prevent a Significant Weight Loss for 2 (Resident #192 and #65) of 60 residents and maintain fluids for 1 (Resident #11) of 60 residents. 1. The facility staff failed to prevent a Significant Weight Loss of 10.59% within 34 days. In addition, the facility staff failed to recognize, evaluate and address Resident #192's nutritional needs in a timely manner. 2. For Resident # 65 the facility failed to prevent wt. loss of 10.5% in two months. 3. For Resident #11 the facility staff failed to provide fluids in the amounts ordered by physician. The Findings included: 1. The facility staff failed to prevent a Significant Weight Loss of 10.59% within 34 days. In addition, the facility staff failed to recognize, evaluate and address Resident #192's nutritional needs in a timely manner. Resident #192 was a [AGE] year old who was admitted to the facility on [DATE]. Resident #192's diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, Resident interview and clinical record and facility documentation the facility staff failed to ensure Resident are provided adequate behavioral health services for 1 Residents (#180) in a survey sample of 60 Residents. For Resident # 180 the facility failed to provide adequate behavioral health services to prevent or manage behaviors exhibited by Resident #180. The findings included: Resident # 180 is an [AGE] year old man who was admitted to the facility on [DATE] with diagnoses of but not limited to Parkinson's disease, Hypertension, and Dementia without behavioral disturbance, Anxiety Disorder, Major Depressive Disorder, and unspecified Psychosis not due to a substance or known physiological condition. On 4/29/19 during a clinical record review the following was discovered in the Progress Notes: 11/5/18 at 2:40 AM -Behavior Note At about 0215 Resident from room [redacted] approached this writer and said Resident from room [redacted] was in her room trying to get into bed with her and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, facility documentation and clinical record review the facility staff failed address psychosocial concerns for 1 Resident (#194) in a survey sample of 60 Residents. For Resident #194 the facility staff failed to provide adequate behavioral health services after a traumatic experience, leaving Resident #194 feeling unsafe at night. The findings include: Resident #194 a [AGE] year old woman was admitted to the facility on [DATE] with diagnoses of but not limited to Dementia without behavioral disturbance, Anxiety disorder, (Chronic Kidney Disease) CKD stage III, Major Depressive Disorder, Type II Diabetes, and Glaucoma. The Resident's most recent (Minimum Data Set) MDS coded as a quarterly assessment, coded the Resident as having a (Brief Interview of Mental Status) BIMS score of 11 indicating moderate cognitive impairment. On 4/30/19 during clinical record review for another Resident the following was found in the nurse's note: 11/5/18 at 2:40 AM -Behavior Note At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to ensure medications were available for administration for one Resident (Resident # 128) in a survey sample of 60 residents. For Resident #128, several medications were unavailable for administration including, but not limited to: the breathing treatment medication Acetylcysteine Solution 20%, the thyroid medication- Levothyroxine 50 micrograms and the mood disorder medication, Depakote 250 milligrams. The findings included: Resident #128, a [AGE] year old male , was admitted to the facility on [DATE]. Diagnoses included but were not limited to: respiratory failure, hypertension, insomnia, dry eye syndrome, cerebral palsy, major depressive disorder, hypertension and diabetes. The most current Minimum Data Set assessment was a Significant Change assessment with an assessment reference date of 3/27/19. Resident #128 was coded with a Brief Interview of Mental Status score of 15 indicating no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility documentation review the facility staff failed to provide a nourishing, well-balanced diet for three Residents (Resident #108, Resident #140, Resident #105) in a survey sample of 60 Residents. 1. For Resident #108, the facility staff ran out of food and failed to provide a well-balanced meal. 2. For Resident #140, the facility staff ran out of food and failed to provide a well-balanced meal. 3. For Resident #105, the facility staff ran out of food and failed to provide a well-balanced meal. The findings included: 1. For Resident #108, the facility staff ran out of food and failed to provide a well-balanced meal. Resident #108's diagnoses included but were not limited to: hypertension, Gastro-esophageal reflux disease, arthritis, anxiety and depression. Resident #108 was admitted to the facility on [DATE]. Resident #108's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 3/20/19, was coded as an annual assessment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-30 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to provide food that accommodated resident needs for one resident (Resident #451) in a sample size of 60 residents. The facility staff served eggs to Resident #451 and she had an egg allergy. The findings included: Resident #451, an [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses included but not limited to fracture left distal humerus, osteoporosis, hypertension, vitamin D deficiency, hyperlipidemia, and gastroesophageal reflux disease. Resident #451 was admitted to the facility on [DATE] and therefore a Minimum Data Set assessment was not yet initiated. On 04/29/2019 at 9:15 AM, Resident #451 was observed sitting up in her wheelchair, dressed, and eating breakfast. When asked if she had any concerns, Resident #451 stated that she had to send the tray back this morning because the facility served her eggs for breakfast and she has an allergy to eggs. Resident #451 stated, If…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-03-16 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record, the facility staff failed to ensure 5 residents (Residents # 106, 115, 175, 30, and 95) were assessed (Level I) (1) or referred for Level II (2) PASARR (Preadmission Screening and Resident Review) after development of mental disorders. 1. For Resident # 106, the facility staff failed to ensure that a PASARR II was obtained after the development of mental disorders. 2. Resident #115's PASARR was not dated. 3. Resident #175 did not receive a PASARR (preadmission screening and resident review) on admission. 4. Resident #30 did not have a Level I PASARR on admission. 5. For Resident #95, the facility staff failed to ensure that a PASARR II was obtained after the development of mental disorders. The findings included: 1. For Resident # 106, the facility staff failed to ensure that a PASARR II was obtained after the development of mental disorders. Resident # 106 was admitted to the facility originally in 2005 and readmitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-03-16 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed for 8 residents (Resident #176, #55, #149, #193, #115, #8, #175, #93) of the survey sample of 37 to ensure a PASARR screening was conducted prior to admission to the nursing facility. 1. For Resident #176, the Preadmission Screening and Resident Review (PASARR) was not completed prior to admission to the facility. 2. For Resident #55, the Preadmission Screening and Resident Review (PASARR) was not completed prior to admission to the facility. 3. For Resident #149, the Preadmission Screening and Resident Review (PASARR) was not completed prior to admission to the facility. 4. For Resident #193, the Preadmission Screening and Resident Review (PASARR) was not completed prior to admission to the facility. 5. Resident #115 was not referred for a Level II PASARR when diagnosed with bipolar disorder. 6. Resident #8 was not referred to for a Level II PASARR when diagnosed with paranoia. 7. Resident #175 was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-16 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed for 2 residents (#151, #95) in the sample size of 37 residents to provide facility sponsored individualized activities. 1. For Resident #151, the facility staff failed to provide individual activities. 2. For Resident #95, the facility staff failed to provide individual activities. The Findings included: 1. Resident #151 was a [AGE] year old who was admitted to the facility on [DATE]. Resident #151's diagnoses included Psychosis, Anxiety Disorder, and Dementia. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 2/14/18, coded Resident #151 as having a Brief Interview of Mental Status Score of 3. This score is indicative of severely impaired cognition. On 3/14/17 a review was conducted of Resident #151's clinical record. The care plan read, 3/22/17. The resident sometimes interrupts group activities by yelling out, asking for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review the facility staff failed for 1 resident (Resident #189) of 37 residents in the survey sample to ensure appropriate services were provided to prevent urinary tract infections. 1. Resident #189's catheter drainage bag and tubing were observed on the floor while resident was sleeping in bed. The findings included: Resident #189, an [AGE] year old, was admitted to the facility on [DATE]. Her diagnoses included urine retention, anxiety, dementia, depression, diabetes, dysphagia, and hyperlipidemia. The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 3/2/18. Resident #189 had a Brief Interview of Mental Status score of 12 indicating moderate cognitive impairment. She required extensive assistance with activities of daily living. She was coded to have an indwelling catheter. Resident #189 had a physician order dated 3/14/18 for the catheter Foley catheter #16F with 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, clinical record review, the facility staff failed to to administer oxygen in a manner to prevent the spread of infection for one Resident (Resident # 15). For Resident # 15, on 03/13/18 the oxygen tubing was not dated as to when it had been changed. The findings included: 1. Resident # 15 was an [AGE] year old female admitted to the facility on [DATE] with the diagnoses of, but not limited to: Chronic Embolism, Major Depressive Disorder, Breast Cancer, COPD (Chronic Obstructive Pulmonary Disorder), Atherosclerotic Heart Disease, Chronic A-Fib (atrial fibrillation), IBS (Irritable Bowel Syndrome), Anxiety Disorder, Insomnia. The most recent Minimum Data Set (MDS) was an admission Assessment with an Assessment Reference Date (ARD) of 12/11/2017. The MDS coded Resident #15 with a BIMS (Brief Interview for Mental Status) of 14/15 indicating resident is cognitively intact. Resident # 15 requires extensive physical assist of one staff person with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed for 1 resident (Resident #103 ) of 37 residents in the survey sample to ensure medications were available for administration. For Resident #103, the breathing treatment medication Acetylcysteine Solution 20% was unavailable for administration. The findings included: Resident #103, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included respiratory failure, hypertension, insomnia, dry eye syndrome, cerebral palsy, and diabetes. The most current Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 1/23/18. Resident #103 was coded with a Brief Interview of Mental Status score of 15 indicating no cognitive impairment. He required extensive assistance with activities of daily living. The following nursing notes were documented in the clinical record: 1/20/18 at 2:46 p.m. Pharmacy called and will send ASAP (as soon as possible). RP (responsible party) and MD (doctor) aware. 1/21/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed for 1 resident (Resident # 151) in the survey sample of 37 residents, to review and renew a PRN (as needed) order for psychotropic medication every 14 days. The facility staff failed to review and renew a PRN order for Ativan for approximately 7 months. During that time, the order was never limited to 14 days duration. The Findings included: Resident #151 was a [AGE] year old who was admitted to the facility on [DATE]. Resident #151's diagnoses included Psychosis, Anxiety Disorder, and Dementia. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 2/14/18, coded Resident #151 as having a Brief Interview of Mental Status Score of 3. This score is indicative of severely impaired cognition. On 3/14/17 a review was conducted of Resident #151's clinical record. The care plan read, 3/22/17. The resident sometimes interrupts group activities by yelling out,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-02-07 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, Resident interviews, staff interview, and facility documentation review, the facility staff failed to have posted the list of names, addresses and telephone number of all pertinent State agencies and advocacy groups affecting Residents on all 5 nursing units. The findings included: For Residents residing on all 5 nursing units, the facility failed to post in a manner accessible to Residents, a list of names, addresses, and telephone numbers of all pertinent State Agencies and advocacy groups. On 2/2/23 at 11 AM, during a Resident Council meeting, the 13 of the 14 Residents verbalized they did not know where the posting of required agencies was located. Several Residents who resided on the 2nd floor of the facility reported that it was not posted on their floor. On 2/2/23 at approximately 12:30 PM, Surveyor D toured the entire facility to include the upstairs 400 and 500 units, to include the activities room, dining rooms, communication boards and hallways. It was noted that there were no posting of state agencies and advocacy groups. The tour continued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CHESTERFIELD COUNTY HEALTH CENTER COMMISSION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 07/01/1993 |
| BRIGGS, JENAE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/15/2026 |
| CUNNINGHAM, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/26/2024 |
| SIDDIQUI, MOHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/08/2025 |
| PARKWAY FINANCIAL AND ACCOUNTING SERVICES LLC | Organization | ADP OF THE SNF | — | since 01/10/2024 |
CMS files one row per role, so the 11 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495079. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-02-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.