Roman Eagle Rehabilitation And Health Care Center
2526 North Main Street, Danville, VA 24540 · Non profit - Corporation · 312 certified beds · (434) 836-9510 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0602), cited Nov 2018
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (2/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.4% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.0% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.4% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 3.8% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.2% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.4% | 3.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 24.3% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 22.3% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.5% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.6% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.8% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 5.1% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.8% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.6% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 22.1% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.58 | 1.52 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 3.13 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 469 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 70.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 165 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.1%CMS range 50.2–58.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.6%CMS range 6.6–10.2 | 10.7% | Oct 2022–Sep 2024 | better than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 67.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 63.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 41.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.8%CMS range 7.3–13.2 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 312 beds and averages 217.5 residents a day — about 70% occupied, or roughly 94 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.84 hrs/resident/day on weekends vs 4.27 on weekdays — 10% thinner on weekends. RN hours go from 0.76 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 10 most serious are shown; the remaining 19 are one tap away and print in full.
- Potential for harm · E2023-03-08 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and document review, the facility staff failed to ensure two (2) common bathrooms were equipped with a call system. These two (2) bathrooms were located near the lobby area of the facility; one had a sign reading MEN and the other had a sign reading WOMEN. The findings include: On 3/6/23 at 3:10 p.m., it was observed that a common bathroom with a sign reading MEN was not equipped with a call system. This bathroom was unlocked and accessible to residents, staff, and visitors. This bathroom was able to be locked from the inside. On 3/6/23 at 4:19 p.m., it was observed that a common bathroom with a sign reading WOMEN was not equipped with a call system. This bathroom was unlocked and accessible to residents, staff, and visitors. This bathroom was able to be locked from the inside. On 3/7/23 at 4:49 p.m., the survey team met with the facility's Administrator, Assistant Administrator, DON, and Quality Assurance Coordinator (QAC). The two (2) common bathrooms, which were not equipped with a call system, was discussed. The two (2) bathrooms had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and during a medication pass and pour the facility staff failed to follow professional standards of practice for the administration of medications. The findings included: During a medication pass and pour observation, the facility staff crushed medications and administered together for 2 of 6 Residents, Resident #140, and Resident #77 Surveyor observed licensed practical nurse (LPN) #2 on 03/07/23 during a medication pass and pour at 8:20 am. LPN #2 prepared medications (4 medications) for Resident #140, crushing all medications together, placing in ice cream and administering together. LPN #2 them prepared medications (7 medications) for Resident #7, crushing all medications together, placing in ice cream and administering together. Surveyor requested and was provided with a facility policy entitled Medication Administration, which read in part C.Crushed medications must be given one at a time, oral or via peg tube. Surveyor spoke with staff development coordinator (SDC) and director of nursing (DON) on 03/07/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, facility document review and during a medication pass and pour the facility staff failed to ensure 1 of 38 residents was free from significant medication errors, Resident #140. The findings included: For Resident #140 the facility staff crushed and administered the non-crushable medication potassium chloride (KCl). Resident #140's face sheet listed diagnoses including but not limited to hypokalemia, hypertension, and anxiety. Resident #140's most recent minimum data set with an assessment reference date of 01/25/23 assigned the resident a brief interview for mental status score of 11 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Surveyor observed licensed practical nurse (LPN) #2 administer medications to Resident #140 during a medication pass and pour on 03/07/23 at 8:20 am. LPN #2 prepared Resident #140's medications, including a 20 mEq (milliequivalent) KCl tablet, crushing all medications together, placing them all together in ice cream and then administering them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and during a medication pass and pour the facility staff failed to ensure medications were stored in a secure manner for 1 of 9 medication carts. The findings included: Facility staff failed to secure medications during a medication pass and pour. Surveyor observed licensed practical nurse (LPN) #2 on 03/07/23 during a medication pass and pour. LPN #2 removed a medication bin from the medication cart, placed it on top of the medication cart and prepared resident's medication. After preparing medication, LPN #2 entered resident's room, leaving the medication bin on top of the medication cart, and leaving cart unlocked. Upon returning to the cart, LPN #2 replaced the bin in the cart. Surveyor asked LPN #2 if they normally left the bin on top of the cart, and LPN #2 stated they did not and Can you tell I'm a little nervous? Surveyor requested and was provided with a facility policy entitled Medication Administration which read in part, 4. Other A. Security of cart and med room/privacy-Medicine refrigerator, cabinets, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to maintain a complete and accurate clinical record for 2 of 38 residents, Resident #389 and #110. The findings included: 1. For Resident #389, the facility nursing staff failed to accurately document in the clinical record for the medication Xanax. Resident #389's diagnoses included, but were not limited to, generalized anxiety disorder and major depressive disorder. There was no completed minimum data set (MDS) assessment for this resident. Resident #389's clinical record included an order for Xanax 0.5 mg by mouth three times a day for generalized anxiety disorder. The administration times on the medication administration record were documented as 8:00 a.m., 2:00 p.m., and 8:00 p.m. On 03/03/23 5:28 p.m., Registered Nurse (RN) #2 documented Xanax scheduled for 03/03/23 at 2:00 p.m. not available. 03/07/23 11:37 a.m., RN #2 stated they took over the hall this resident resided on at 2:45 p.m. and did not give any Xanax to this resident as the medication was scheduled at 2:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and during a medication pass and pour the facility staff failed to follow established infection control guidelines. The findings included: For one of 9 medication carts, the facility staff left ice cream and ginger ale open/uncovered on top of medication cart. Medication cart was soiled. On 03/07/23, during a medication pass and pour observation, surveyor observed an opened, uncovered cup of ice cream on top of the medication cart. Surveyor also observed an opened bottle of ginger ale, used pill crusher cups, and a white powder-like substance on top of the medication cart. Surveyor requested and was provided with a facility policy entitled Medication Administration which read in part,2. Technique I. CART PROPERLY CLEANED-Cart surfaces and medication containers kept clean. Spills wiped immediately and the cart cleaned before and after the med pass. 4. Other E. Infection Control/Aseptic Technique-Juice/applesauce covered? The concern of facility staff not following infection control guidelines was discussed with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, clinical record review, facility document review, and during a medication pass and pour observation, it was determined the facility staff failed to provide services to meet professional standards of practice for one (1) of four (4) residents observed during the Medication Administration Facility Task, (Resident #119). The findings included: A facility staff member, LPN (licensed practical nurse) #21, documented they had provided Resident #119 with two (2) medications that had not been administered. Resident #119's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 10/18/21, was documented as completed on 11/1/21. Resident #119 was coded as being able to make them self understood and as able to understand others. Resident #119's Brief Interview for Mental Status (BIMS) summary score was coded as 12 out of 15 (this indicated intact/borderline cognition). Resident #119 was coded as requiring limited assistance with bed mobility, transfers, eating, and personal hygiene. Resident #119's diagnoses included, but were not limited to:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, clinical record review, facility document review, and during a medication pass and pour observation, it was determined the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) errors in 27 opportunities for a medication error rate of 7.41%. These medication errors affected Resident #119. The findings included: LPN (licensed practical nurse) #21 failed to administer Resident #119's ordered SALINE 0.65% NASAL SPRAY (this nasal spray was ordered by a medical provider due to allergies). LPN #21 attempted to administer an incorrect dose of Betaseron injection to Resident #119. (Betaseron is a medication used to treat multiple sclerosis (MS).) Resident #119's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 10/18/21, was documented as completed on 11/1/21. Resident #119 was assessed as being able to make themself understood and as able to understand others. Resident #119's Brief Interview for Mental Status (BIMS) summary score was a 12 out of 15 (this indicated intact/borderline cognition).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to ensure a narcotic medication (Lorazepam/Ativan) was stored in a locked permanently affixed compartment on one of 7 units, East unit. The findings included: The medication refrigerator on the East unit included a narcotic box that was not permanently affixed. This narcotic box included 3 vials of the narcotic Lorazepam (Ativan). Per the website https://www.dea.gov/drug-information/drug-scheduling .Schedule IV drugs, substances, or chemicals are defined as drugs with a low potential for abuse and low risk of dependence. Some examples of Schedule IV drugs are .Ativan . 11/30/21 12:30 p.m., the surveyor and RN (registered nurse) #2 checked the refrigerator on the East unit. RN #2 unlocked the refrigerator, pulled a locked brown metal tackle box from the refrigerator, and placed it on the counter in the medication room. RN #2 identified this box as containing the narcotic Lorazepam. The label attached to this box read, Lorazepam 2mg/ml. 12/01/21 9:52 a.m., in an interview with pharmacist #1, they stated they were just…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinica record for one of 37 residents in the survey sample, Residents #77. A [DATE] physician order for Resident #77 documented, NO CPR. Review of Resident #77's DDNR (durable do not resuscitate) order form from the Virginia Department of Health revealed the facility staff failed to ensure the form was complete. Section 2 had been left blank. The findings included: Resident #77's clinical record included the diagnoses of unspecified dementia, hypertensive heart disease, and major depressive disorder. Section C (cognitive patterns) of Resident #77's admission MDS (minimum data set) assessment with an (ARD) assessment reference date of [DATE] was coded [DATE] to indicate the resident had problems with long and short term memory and was severely impaired in cognitive skills for daily decision making. Resident #77's clinical record included a physicians order dated [DATE] that read, NO CPR. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · F2018-11-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety. The findings included: The facility staff failed to ensure that 4 male facility staff members hair was secured while working in the facility kitchen. On 10/31/18 at 11:25 am, the surveyor observed a facility maintenance employee working on electrical outlet in the facility kitchen. The surveyor observed that the maintenance employee's hair and facial hair was not secured with a hair net or beard guard. The surveyor also observed Dietary Staff # 1 and Dietary Staff # 2 wearing beard guards, however, their mustaches were uncovered. Dietary Staff # 3 was observed to have a mustache and was not wearing a beard guard to keep facial hair contained. On 10/31/18 at 11:50 am, the surveyor spoke with the dietary services manager about the males in the kitchen hair not being properly secured. The dietary services manager agreed that the facility maintenance employee and dietary staff # 1. # 2, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-11-02 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to protect a resident's right to be free from misappropriation of resident property and/or exploitation on 7 of 8 nursing units in the facility. (East Wing, Mid-East, South Wing, Rehab, South Terrace, Garden Terrace and North Terrace Nursing Units) 1. The facility staff misappropriated 12 resident's (Resident #161,Resident #19, Resident #90, Resident #91, Resident #111, Resident #152, Resident #163, Resident #205, Resident #238, Resident #253, Resident #257 and Resident #344) narcotics when the nursing staff on East Wing, Mid-East, South Wing and the Rehab nursing units used prescription dispensed medications for 16 residents ( Resident #18, Resident #19, Resident # 145, Resident #170, Resident #171, Resident #185, Resident #238, Resident # 345, Resident #346, Resident #347, Resident #348, Resident #349, Resident #350, Resident #351, Resident #352, Resident #544 and Resident #545) without gaining their permission to use their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-11-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. The findings included: The facility staff failed to document the distribution of Norco on the narcotic sign off sheet for Resident # 545. Resident # 545 was a [AGE] year-old female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to: chronic pain syndrome, type 2 diabetes mellitus, hypothyroidism, and diabetic neuropathy. The clinical record for Resident # 585 was reviewed on 10/31/18 at 9:14 am. During the time of the survey, there was no completed MDS assessment for Resident # 585. The plan of care for Resident # 585 was reviewed and revised on 10/24/18. The facility staff documented a focus area for Resident # 585 as, Resident # 585 has chronic pain. Interventions included but were not limited to: Administer pain medication as needed. Resident # 585 had current orders that were initiated by the physician on 10/25/18 for Norco 7.5-325 mg (milligram) tablet-give one tab (tablet) po (by mouth) tid (three times daily) PRN (as needed) x 10 days for pain. On 10/31/18 at 9:14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-11-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure routine physician ordered medications were available for administration on 7 of 8 nursing unit in the nursing facility. (South Wing, East Wing, Mid-East Wing, Rehab Wing, South Terrace, Garden Terrace and North Terrace) 1. The facility staff failed to ensure routine physician ordered medications were available for administration and not having to borrow from other resident's in the facility that involved a 27 residents. (Resident #161,Resident #19, Resident # 90, Resident #91, Resident #111, Resident #152, Resident #163, Resident #205, Resident #238, Resident #253, Resident #257, Resident #344, Resident #18, Resident # 145, Resident #170, Resident #171, Resident #185, Resident # 345, Resident #346, Resident #347, Resident #348, Resident #349, Resident #350, Resident #351, Resident #352, Resident #544 and Resident #545) The pharmacist failed to reconcile narcotic sheets with the above documented residents and failed to keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-11-02 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record reviews, the facility staff failed to identify discrepancies on the narcotic sheets involving residents on 7 of 8 nursing units in the facility. (South Wing, East Wing, Mid-East Wing, Rehab Wing, South Terrace, Garden Terrace and North Terrace) 1. The staff pharmacist failed to identify discrepancies on the monthly drug regimen review for the residents on South Wing, East Wing, Mid-East Wing and the Rehab Wing. Resident #161 was admitted to the facility on [DATE] with the following diagnoses of, but not limited to high blood pressure, diabetes, Alzheimer's Disease, stroke, anxiety and depression. On the quarterly MDS (Minimum Data Set) with ARD (Assessment Reference Date) of 9/11/18 coded the resident as having a BIMS (Brief Interview for Mental Status) score of 15 out of a possible score of 15. Resident #161 was also coded as requiring extensive assistance of 1 staff member for dressing and personal hygiene and totally dependent on 1 staff member for bathing. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-11-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to store and date medications when opened on 5 of the 7 units. The findings included: 1. The facility staff failed to date medications when opened and failed to remove expired medications from the medication refrigerators on South Terrace and Garden Terrace for 4 residents (Resident #106, Resident #18, Resident #280, and Resident #136). (a) The surveyor observed the medication refrigerator on South Terrace with licensed practical nurse #2 on 10/30/18 at 4:09 p.m. In the refrigerator was Novolog insulin flex pen for Resident #106. The Novolog flex pen had been opened 9/27/18 and the expiration date was 10/25/18. The surveyor asked L.P.N. #2 what the protocol was for insulins that had expired. L.P.N. #2 stated the pharmacy needed to be called so a new flex pen could be used. Resident #106's clinical record was reviewed 10/30/18 through 11/2/18. Resident #106 was admitted to the facility 9/6/14 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to ensure the dignity of 3 of 39 residents was maintained (Resident #18, Resident #285, and Resident #55). The findings included: 1. The wound care registered nurse #1 signed the tape after the tape had been applied to Resident #18's dressings on both legs. Resident #18 was admitted to the facility 11/12/14 with diagnoses, that included but not limited to peripheral vascular disease, cellulitis, chronic venous hypertension with ulcer of left lower extremity, major depressive disorder, obesity, type 2 diabetes mellitus, hypertension, hypothyroidism, and edema. Resident #18's annual minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/16/18 assessed the resident with a BIMS (brief interview for mental status) as 15/15. Resident #18's current comprehensive care plan dated 2/4/18 identified the resident to be at risk for skin breakdown per Braden scale-13. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, facility staff failed to provide for the resident's right to choose activities and associates within the community for 1 of 39 residents in the survey sample (Resident #263). Resident #263 was admitted to the facility on [DATE]. Diagnoses included hypertension, obstructive uropathy, cerebrovascular accident, non-Alzheimer's dementia, hemiparesis, depression, spinal stenosis, chronic ischemic heart disease, generalized edema, chronic pain syndrome, tobacco use, neuralgia and neuritis. On the quarterly minimum data set assessment with assessment reference date 10/4/2018, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis, and with verbal behavior directed toward others on 1-3 of the 7 days prior to the assessment. The resident required extensive assistance of two staff for bed mobility and transfers and was totally dependent for locomotion on and off the nursing unit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review the facility staff failed to ensure a complete and accurate DDNR (Durable Do Not Resuscitate) for 4 of 39 residents in the survey sample (Residents #14, #72, #55 and #209). The findings included: 1. For resident #14, facility staff failed to obtain a written advance directive prior to initiating a no cardiopulmonary resuscitation order. Resident #14 was admitted to the facility on [DATE]. Diagnoses included anemia, heart failure, hypertension, peripheral vascular disease, atrial fibrillation, edema, arthropathy, and gastroesophageal reflux. On the quarterly minimum data set assessment with assessment reference date [DATE], the resident scored 9/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis. The resident exhibited behavioral symptoms not directed toward others on 4-6 of the 7 days prior to the assessment. During clinical record review on [DATE], the surveyor noted a physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to provide privacy for 1 of 39 residents during wound care (Resident #18). The findings included: Privacy was not provided during Resident #18's wound care on 10/31/18 by the wound care registered nurse and the restorative certified nursing assistant #1. Resident #18 was admitted to the facility 11/12/14 with diagnoses, that included but not limited to peripheral vascular disease, cellulitis, chronic venous hypertension with ulcer of left lower extremity, major depressive disorder, obesity, type 2 diabetes mellitus, hypertension, hypothyroidism, and edema. Resident #18's annual minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/16/18 assessed the resident with a BIMS (brief interview for mental status) as 15/15. Resident #18's current comprehensive care plan dated 2/4/18 identified the resident to be at risk for skin breakdown per Braden scale-13. Interventions included to perform wound care as ordered. Resident #18's physician orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to provide clean privacy curtains in 2 of 39 residents rooms (Resident #18 and Resident #192). The findings included: 1. The facility staff failed to ensure the privacy curtains in Resident #18's room were clean. Resident #18 was admitted to the facility 11/12/14 with diagnoses, that included but not limited to peripheral vascular disease, cellulitis, chronic venous hypertension with ulcer of left lower extremity, major depressive disorder, obesity, type 2 diabetes mellitus, hypertension, hypothyroidism, and edema. Resident #18's annual minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/16/18 assessed the resident with a BIMS (brief interview for mental status) as 15/15. Resident #18's current comprehensive care plan dated 2/4/18 identified the resident to be at risk for skin breakdown per Braden scale-13. Interventions included to perform wound care as ordered. Resident #18's physician orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, facility staff failed to provide care for the resident's right to choose activities and associates within the community for 1 of 39 residents in the survey sample (Resident #263). Resident #263 was admitted to the facility on [DATE]. Diagnoses included hypertension, obstructive uropathy, cerebrovascular accident, non-Alzheimer's dementia, hemiparesis, depression, spinal stenosis, chronic ischemic heart disease, generalized edema, chronic pain syndrome, tobacco use, neuralgia and neuritis. On the quarterly minimum data set assessment with assessment reference date 10/4/2018, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis, and with verbal behavior directed toward others on 1-3 of the 7 days prior to the assessment. The resident required extensive assistance of two staff for bed mobility and transfers and was totally dependent for locomotion on and off the nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, and staff interview, facility staff failed to develop a person center care plan to assist the resident in participating in his preferred social activity for 1of 39 residents in the survey sample (Resident #263). Resident #263 was admitted to the facility on [DATE]. Diagnoses included hypertension, obstructive uropathy, cerebrovascular accident, non-Alzheimer's dementia, hemiparesis, depression, spinal stenosis, chronic ischemic heart disease, generalized edema, chronic pain syndrome, tobacco use, neuralgia and neuritis. On the quarterly minimum data set assessment with assessment reference date 10/4/2018, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis, and with verbal behavior directed toward others on 1-3 of the 7 days prior to the assessment. The resident required extensive assistance of two staff for bed mobility and transfers and was totally dependent for locomotion on and off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, and staff interview, facility staff failed to revise the care plan to accommodate the resident in participating in his preferred social activity for 1 out of 39 residents in the survey sample (Resident #263). Resident #263 was admitted to the facility on [DATE]. Diagnoses included hypertension, obstructive uropathy, cerebrovascular accident, non-Alzheimer's dementia, hemiparesis, depression, spinal stenosis, chronic ischemic heart disease, generalized edema, chronic pain syndrome, tobacco use, neuralgia and neuritis. On the quarterly minimum data set assessment with assessment reference date 10/4/2018, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis, and with verbal behavior directed toward others on 1-3 of the 7 days prior to the assessment. The resident required extensive assistance of two staff for bed mobility and transfers and was totally dependent for locomotion on and off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, facility staff failed to provide for the resident's right to choose activities or provide alternatives to preferred activities for 1 of 39 residents in the survey sample (Resident #263). Resident #263 was admitted to the facility on [DATE]. Diagnoses included hypertension, obstructive uropathy, cerebrovascular accident, non-Alzheimer's dementia, hemiparesis, depression, spinal stenosis, chronic ischemic heart disease, generalized edema, chronic pain syndrome, tobacco use, neuralgia and neuritis. On the quarterly minimum data set assessment with assessment reference date 10/4/2018, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium or psychosis, and with verbal behavior directed toward others on 1-3 of the 7 days prior to the assessment. The resident required extensive assistance of two staff for bed mobility and transfers and was totally dependent for locomotion on and off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and clinical record review, the facility staff failed to provide treatment to prevent pressure ulcers for 1 of 39 residents (Resident #106). The findings included: The facility staff failed to float Resident #106's heels with air boots while in bed prn (as needed). The clinical record of Resident #106 was reviewed 10/30/18 through 11/2/18. Resident #106 was admitted to the facility 9/6/14 with diagnoses that included but not limited to end stage renal disease, chronic kidney disease (stage 4), hypertension, seizures, atrial fibrillation, cerebrovascular disease, gastro-esophageal reflux disease, gout, anemia, urine retention, dysphagia, benign prostate hyperplasia, hypokalemia, thrombocytopenia, gastrostomy status, chronic obstructive pulmonary disease, type 2 diabetes mellitus, and hyperlipidemia. Resident #106's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 8/27/18 assessed the resident with a brief interview for mental status (BIMS) as 00. Resident #106 was determined to be at risk for pressure ulcers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to provide services to prevent urinary tract infections for 2 of 39 Residents in the survey sample, Resident # 213 and Resident # 235. The findings included: 1. The facility staff failed to ensure that Resident # 213 had the correct size Foley catheter per physician's orders. Resident # 213 was a [AGE] year-old-female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to: neuromuscular dysfunction of bladder, heart failure, retention of urine, and chronic pain. The clinical record for Resident # 213 was reviewed on 10/31/18 at 3:57 pm. The most recent MDS assessment (minimum data set) was a 30-day scheduled assessment with an ARD (assessment reference date) of 10/15/18. Section C of the MDS assesses cognitive patterns. In Section C0500, the facility staff documented that Resident # 213 had a BIMS score (brief interview for mental status) of 15 out of 15, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and clinical record review, the facility staff failed to administer oxygen as ordered by the physician and failed to maintain nebulizer equipment for 2 of 39 residents in the survey sample (Resident #55 and Resident #108). 1. The facility staff failed to administer oxygen as ordered by the physician for Resident #55. Resident #55 was readmitted to the facility on [DATE] with the following diagnoses of, but not limited to atrial fibrillation, coronary heart failure, peripheral vascular disease, dementia, depression and left below the knee amputation. On the significant change MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 8/4/18 the resident was coded as having a BIMS (Brief Interview for Mental Status) score of 8 out of a possible score of 15. Resident #55 was also coded as requiring extensive assistance of 1 staff member for dressing and personal hygiene and being totally dependent on 1 staff member for bathing. During the initial tour of the facility on 10/30/18 at 1:15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility document review and staff interview, the facility staff failed to follow infection control guidelines during the wound observation for 2 of 39 residents in the survey sample and during the medication administration observation (Resident #55, Resident #285). 1. The facility staff failed to follow infection control guidelines during the wound care observation for Resident #55. Resident #55 was readmitted to the facility on [DATE] with the following diagnoses of, but not limited to atrial fibrillation, coronary heart failure, peripheral vascular disease, dementia, depression and left below the knee amputation. On the significant change MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 8/4/18 the resident was coded as having a BIMS (Brief Interview for Mental Status) score of 8 out of a possible score of 15. Resident #55 was also coded as requiring extensive assistance of 1 staff member for dressing and personal hygiene and being totally dependent on 1 staff member for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SETLIFF, DAN | Individual | W-2 MANAGING EMPLOYEE | since 01/01/2010 |
| MOORE, PEGGY | Individual | CORPORATE OFFICER | since 02/28/2008 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495015. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-03-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.