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Southampton Memorial Hosp

100 Fairview Dr, Franklin, VA 23851 · Non profit - Church related · 129 certified beds · (757) 569-6287 Medicare & Medicaid certified

Call the home — (757) 569-6287 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Oct 2018Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (19) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
102 Fairview Dr · (757) 304-9852 · Call to confirm hours
Pharmacy
Rite Aid1.3 mi
1031 Armory Dr · (757) 562-7415 · Call to confirm hours
Grocery
351 N College Dr · (757) 562-3557 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.3%14.9%15.4%better
Long-stay residents who lose too much weight10.7%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.9%1.6%2.0%better
Long-stay residents with depressive symptoms1.3%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.0%3.6%3.3%worse
Long-stay residents whose ability to walk worsened14.3%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication33.0%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine97.7%94.0%95.3%typical
Long-stay residents with pressure ulcers1.9%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control23.3%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication2.0%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine51.6%73.6%79.4%worse
Short-stay residents rehospitalized after admission26.7%22.3%22.6%worse
Short-stay residents with an outpatient ER visit9.3%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.901.521.67worse
Long-stay outpatient ER visits per 1,000 resident days2.301.481.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 133 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.3%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
65.2%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 65.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.3%CMS range 49.8–64.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.3–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge71.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.5–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.681.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.19
RN hours/ resident / day
0.47
LPN hours/ resident / day
2.35
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
0.80
RN hoursweekends
31.6%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 129 beds and averages 87.5 residents a day — about 68% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.19 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.40 hrs/resident/day on weekends vs 4.25 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.34 to 0.80 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2023-09-22)
8
at the previous standard inspection (2020-02-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

19 citations, most serious first. The 10 most serious are shown; the remaining 9 are one tap away and print in full.

  • Potential for harm · Ecited before2023-09-22 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews and clinical record review, the facility staff failed to provide personal care to include showers for 2 out of 38 residents (Resident #12 and #47) who were unable to independently carry out activities of daily living (ADL) care. The findings included: 1. Resident #12 was admitted to the facility on [DATE]. Diagnosis for included but not limited to dementia with behavioral disturbances and Type II diabetes. Resident #12's Minimum Data Set (an assessment protocol) a quarterly with an Assessment Reference Date (ARD) of 06/15/23 coded the resident's Brief Interview for Mental Status (BIMS) score 10 of a possible 15 with moderate cognitive impairment for daily decision-making. In section G (Physical functioning) the MDS coded Resident #12 required total dependence of one with transfer, dressing toilet use and bathing, extensive assistance of one with bed mobility, eating and personal hygiene for ADL care. Resident #12's comprehensive care plan with a revision date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, and a clinical record review, the facility staff failed to revise the Person-Centered care plan as the Resident's condition changed for 1 of 38 residents (Resident 26), in the survey sample. The findings included: Resident #26 was originally admitted to the facility 2/9/22 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included heart failure, deep vein thrombosis, schizophrenia, and intellectual disability. The significant change Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 7/22/23 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 8 out of a possible 15. This indicated Resident #26's cognitive abilities for daily decision making were moderately impaired. In section G (Physical functioning) the resident was coded as requiring total care of one person with locomotion on unit, personal hygiene, bathing, dressing, and toileting, extensive assistance of two people with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0775 — isolated
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to file clinical laboratory reports in the resident's clinical record and did not ensure laboratory reports contained the name and address of the testing laboratory. This affected one of 5 residents (Resident (R) 43) reviewed for unnecessary medication reviews. Findings include: Review of the diagnosis tab in R43's electronic medical record (EMR) revealed her diagnosis included atrial fibrillation (an irregular heartbeat that can lead to blood clots in the heart). Review of Physician's Orders under the Orders tab of the paper medical record revealed R43 had a physician's order for Eliquis (an anticoagulant medication used to prevent blood clots) 5 milligrams (MG) twice a day. Review of the medication and treatments section of the paper medical record revealed the resident had a pharmacy report titled Southampton Memorial Hospital Department of Pharmacy Consultant Pharmacist Report Therapeutic suggestions dated 06/28/23. In the report the pharmacist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-02-12 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review it was determined that facility staff failed to ensure that a copy of an advance directive was accessible on the chart for 1 resident (Resident #53); and failed to offer resources to formulate an advance directive for 1 resident and/or representative of 38 residents in the survey sample, (Resident #25); and the facility staff failed to have an Advance Directive policy/procedure. The findings included: 1. Resident #53 was originally admitted to the facility on [DATE], discharged to the hospital on [DATE] and readmitted to the facility on [DATE]. Diagnoses for Resident #53 included but are not limited to, Dependence on Renal Dialysis and Ischemic Cardiomyopathy. Resident #53's Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 12/19/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 11 indicating moderate cognitive impairment. On 2/11/2020 a copy of Resident #53's Advance Directive was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-02-12 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review it was determined that facility staff failed to send care plan goals for 4 residents (Resident #33, #53, #64 & #24) of 38 residents in the survey sample when discharged to the hospital. The findings included: 1. Resident #33 was originally admitted to the facility on [DATE], discharged to the hospital on [DATE] and readmitted to the facility on [DATE]. Diagnosis for Resident #33 included but are not limited to, Dementia and Right Hip Fracture. Resident #33's Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 12/03/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 06 indicating severe cognitive impairment. In addition, the Minimum Data Set coded Resident #33 as requiring extensive assistance of 1 for bed mobility and eating, extensive assistance of 2 for transfer and total dependence of 1 for dressing, toilet use, personal hygiene and bathing. On 2/11/2020 at approximately 3:00 p.m., review of Resident #33's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview and clinical record review the facility staff failed to provide reasonable accommodation for 1 of 38 residents in the survey sample, Resident #250. The facility failed to ensure the resident had access to the call bell system. The findings included: Resident #250 was admitted to the facility on [DATE] with diagnoses to include but not limited to unspecified dementia without behavioral disturbance. The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 1/9/20 coded the resident as scoring a 7 out of a possible 15 on the Brief Interview for Mental Status, indicating the resident had severely impaired decision making skills. The resident required limited assistance with one staff physical assist with transfers, walking in room and corridor, and extensive assistance of one staff physical assist for locomotion on the unit. The resident normally used a wheelchair for mobility. The Fall Risk Assessment conducted on 1/7/20 identified the resident scored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and individual interviews the facility staff failed to accurately assess one resident (Resident #67) in the survey sample of 38 residents for tobacco use. The findings included: Resident #67 was admitted to the facility with diagnoses which included, hypertension, peripheral vascular disease, neurogenic bladder, paraplegia and diabetes mellitus. A review of an Minimum Data Set (MDS) dated [DATE] assessed this resident in the area of Cognitive Patterns - Brief Interview for Mental Status (BIMS) as a (14). In the area of Functional Status (Activities of Daily Living) this resident was assessed as 3/2 for bed mobility requiring a one person physical assist. In the area of Transfer this resident was assessed as a 4/3 requiring a two person physical assist. In the area of Other Health Conditions- Current Tobacco Use this resident was assessed as not using tobacco. A Care Plan last up dated 10/13/19 indicated: Habitual - Cigarette Smoker date initiated 11/30/17. Goal- while residing in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, Resident and staff interviews, the facility failed to provide advanced notice of the Care Plan Conference for one resident, Resident #54, out of 38 residents in the survey sample. The findings included: Resident #54 was admitted to the facility on [DATE] with admitting diagnoses including, but not limited to, muscle weakness, essential hypertension, morbid obesity, major depressive disorder, anxiety disorder. Resident #54's most recent MDS (Minimum Data Set) was an Annual Assessment with an ARD (Assessment Review Date) of 12/19/2019. Resident #54 was coded as moderately impaired in cognitive functioning, scoring a 10 out of 15 on the BIMS (Brief Interview for Mental Status) exam, where, Resident #54 recalled 3 words, the correct month and day of the week. Resident #54 missed recall of the current year by 2-5 years. On 2/11/2020 at approximately 9:45 a.m., Resident #54 was asked about expression of food preferences during Care Plan meetings. Resident #54 responded, What is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility staff failed to provide activities of daily living for 1 of 38 residents in the survey sample, by failing to provide set up assistance to maintain good oral hygiene for Resident #50. The findings included: Resident #50 was admitted to the facility on [DATE] with a re-admission date of 11/26/19 with diagnoses to include, but not limited to chronic obstructive pulmonary disease and type 2 diabetes. The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 12/12/19 coded the resident as scoring a 15 out of a possible 15 on the Brief Interview for Mental Status, indicating the resident's cognition was intact. The resident was coded as requiring extensive assistance of one person physical assist with personal hygiene to include brushing teeth. The person centered plan of care focus area identified ADL (activities of daily living) self-care performance deficit related to multiple medical problems initiated on 10/15/18. One of the goals was that the resident would have bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations during the medication storage task, staff interviews, and clinical record review the facility's staff failed to ensure medication labels were comprised of federally required information for 1 of 38 residents (Resident #67), in the survey sample. The findings included: Resident #67 was originally admitted to the facility 09/29/09 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included stroke, paraplegia and diabetes. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/2/20 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #67's cognitive abilities for daily decision making were intact. During the medication storage task, an insulin pen was observed in a regular clear plastic bag with a hand written label attached to it. The name of the drug was hand written on the label but not the net quantity, dosage form/strength, the amount to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · Dcited before2020-02-12 · tag F0775 — isolated
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review the facility staff failed to ensure laboratory reports were filed in the resident's clinical record for 1 of 38 residents (Resident #11), in the survey sample. The findings included: Resident #11 was originally admitted to the facility 8/8/19 and had never been discharged from the facility. The current diagnoses included malnutrition and anemia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/14/19 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicated Resident #11's cognitive abilities for daily decision making were moderately impaired. Review of the the clinical record revealed an order dated 1/28/20 for a pre-albumin, complete blood count and comprehensive metabolic panel to be obtained on 1/29/20 for diagnoses of anemia and poor nutrition. Further review of the clinical record in the laboratory reports section didn't reveal the 1/29/20 results therefore Licensed Practical Nurse (LPN) #6 was asked for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to implement abuse prevention policies regarding reporting an injury of unknown origin to the state agency. Resident #34, with severely impaired cognitive skills and total dependence upon staff for transfers and care, was diagnosed with a distal fibula fracture of unknown origin. This fracture of unknown origin was not reported to the state survey agency or other local agencies as required by facility's policy for abuse investigation/reporting. The findings include: Resident #34 was admitted to the facility on [DATE] with diagnoses that included high blood pressure, vitamin deficiency, osteoarthritis, restless leg syndrome and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #34 with short and long-term memory problems and severely impaired cognitive skills. MDS assessments dated 5/10/18 ad 8/2/18 listed Resident #34 as totally dependent on two people for transfers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to ensure an injury of unknown origin was reported to the state survey agency and adult protective services. Resident #34, with severely impaired cognitive skills and total dependence upon staff for transfers and care, was diagnosed with a distal fibula fracture of unknown origin. This fracture of unknown origin was not reported to the state survey agency or local adult protective services. The findings include: Resident #34 was admitted to the facility on [DATE] with diagnoses that included high blood pressure, vitamin deficiency, osteoarthritis, restless leg syndrome and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #34 with short and long-term memory problems and severely impaired cognitive skills. MDS assessments dated 5/10/18 ad 8/2/18 listed Resident #34 as totally dependent on two people for transfers and total dependence of one person for eating, dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to ensure an accurate MDS (minimum data set) for one of 22 residents in the survey sample, Resident # 94. Resident # 94's most recent MDS assessment coded the receipt Pneumococcal vaccine incorrectly. Findings include: Resident # 94 was admitted to the facility 5/15/13 with a readmission date of 8/9/18. Diagnoses for Resident # 19 included, but were not limited to: anemia, high blood pressure, and dementia. The most recent minimum data set (MDS) was a quarterly review dated 9/27/18. Resident # 94 was coded with severe cognitive impairment with a total summary score of 04 out of 15. On 10/17/18 at approximately 2:30 p.m. during review of the clinical record, the above MDS assessment was reviewed. Section O-0300 Pneumococcal Vaccine A. Is the resident's pneumococcal vaccine up to date? was coded Yes at number 1. Further review of the clinical record failed to reveal any documentation the resident had received the vaccine. Per CMS's RAI Version 3.0 Manual CH 3 Section CH 3: MDS Items [O] : Pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to ensure proper wheelchair positioning for one of 22 residents in the survey sample. Resident #94 was observed seated in a wheelchair without footrests with her feet not reaching the floor. The findings include: Resident #94 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #94 included dementia, pneumonia, gastrointestinal bleed, anemia and high blood pressure. The minimum data set (MDS) dated [DATE] assessed Resident #34 with severely impaired cognitive skills. This MDS listed the resident used a wheelchair for mobility with the extensive assistance of one person. On 10/16/18 at 9:49 a.m., Resident #94 was observed seated in her wheelchair in her room. The wheelchair had no footrests and the resident's feet were dangling, not reaching the floor. The resident's toes were pointed downward and were approximately 2 inches from the floor. The resident was observed in her wheelchair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility document review, and staff interview, the facility staff failed to ensure one of 22 residents in the survey sample were free from unnecessary medication. There was no physician documented rationale for the continued use of, or for not completing a gradual dose reduction of Lorazepam and Sertraline. The findings include: Resident #78 was admitted to the facility on [DATE] with diagnoses including hypertension, dementia, anxiety and depression. The most recent minimum data set (MDS) dated [DATE] assessed Resident #78 as severely cognitive impaired, having long term and short term memory loss. Resident #78's clinical record was reviewed on 10/17/18 at 3:15 p.m. A pharmacy recommendation dated 7/30/18 documented the following: Resident's current medication regimen includes Sertraline 100 mg (milligrams) daily and Lorazepam 0.5 mg (milligrams) bid (twice a day). Please consider a Gradual Dose Reduction to Sertraline 50 mg (milligrams) daily and Lorazepam 0.25 mg (milligrams)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication pass and pour observation, staff interview, and clinical record review, facility staff failed to ensure a medication error rate less than five percent. There were three errors out of 31 opportunities resulting in a medication error rate of 9.68%. 1. Resident #69 received her morning dose of Metformin (Glucophage) after eating breakfast and not per physician order. 2. Resident #12 was not administered Flonase and Miralax as ordered by the physician. Findings included: 1. Resident #69 was admitted to the facility 03/07/2011 with diagnoses of, but not limited to: Bronchitis, CVA (cerebrovascular accident), Diabetes, and Osteoarthritis. The most recent MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 09/06/2018. Resident #69 was assessed as moderately impaired in her cognitive status with a total cognitive score of nine out of 15. During the medication pass and pour observation on 10/17/2018 at 9:29 a.m., Resident #69 was administered Metformin 500 mg (milligrams) by mouth by LPN #1 (licensed practical nurse). Resident #69…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medication pass and pour observation, and staff interview, facility staff failed to ensure medications were stored in a locked area on one of five units, [NAME] Unit. Facility staff failed to ensure the medication cart was locked on the [NAME] Unit. Findings included: During the medication pass and pour observation on 10/17/2018 at 9:00 a.m., LPN #1 (licensed practical nurse) stated to this surveyor, I just want you to know I have to lift the top of the medication cart to unlock it. LPN #1 was observed to lift the top of the cart and push a release button to unlock the medication cart at least five times. The medication cart was noted to have a large lock that required a key to open. However, the lock did not work properly and maintenance had shown the nurses how to bypass the lock by pushing the lock release button under the top cover. LPN #1 was able to lock the cart using a lever on the side, but had to lift the top of the cart to push the lock release button. The only key used was to open the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to correctly assess and document the pneumococcal vaccine status for one of 5 records reviewed: Resident # 94. Resident # 94's clinical record had no documentation of consent or refusal of the Pneumococcal vaccine. Findings include: Resident # 94 was admitted to the facility 5/15/13 with a readmission date of 8/9/18. Diagnoses for Resident # 19 included, but were not limited to: anemia, high blood pressure, and dementia. The most recent minimum data set (MDS) was a quarterly review dated 9/27/18. Resident # 94 was coded with severe cognitive impairment with a total summary score of 04 out of 15. On 10/17/18 at approximately 2:30 p.m. during review of the clinical record, no information regarding the resident's pneumococcal vaccination status could be obtained. On 10/17/18 at 4:20 p.m. RN (registered nurse) # 4, who was in charge of the immunization program for the facility, was asked for assistance in locating the information. RN # 4 stated She refused [the vaccine] in 2014; I'm not sure if the vaccine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
BON SECOURS HAMPTON ROADS HEALTH SYSTEM INCOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2020
BON SECOURS MERCY HEALTH INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2020
HAJIMOMENIAN, AMIRIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; ADP OF THE SNFsince 01/01/2025
BEALE, TERESAIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2022
CANNADY, DAVIDIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2023
DAVIS-HAGENS, PATRICIAIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 10/18/2021
FAIRCHILD, CHARLETTEIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2020
GERARDO, EDWARDIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2023
GLYNN, DAWNIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2024
HAYNES, JONATHANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 01/01/2020
JEFFERSON, JOYIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2025
KIRK, ANNIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2025
MCCRAY, COREYIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2024
ROMERO, CYNTHIAIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2020
RUSSELL, DEBORAHIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2023
RUTLEDGE, CAROLYNIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2023
SUBER, DIANEIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2023
YANOFCHICK, BRIANIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2020
ZAWOLOKA, ALEXIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2025
STARCHER, JOHNIndividualADP OF THE SNFsince 01/01/2025

CMS files one row per role, so the 41 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495157. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-09-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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