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Lancashire Post Acute

287 School Street, Kilmarnock, VA 22482 · For profit - Limited Liability company · 120 certified beds · (804) 435-1684 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Feb 20261 immediate-jeopardy citation$40,290 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $40,290 in federal fines (most recent 2026-02-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
45 N Main St · (804) 435-0758 · Call to confirm hours
Pharmacy
308 N Main St · (804) 435-8818 · Call to confirm hours
Grocery
41 S Main St · (804) 577-4200 · Call to confirm hours
Park
150 N Main St · (804) 435-1552 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.3%14.9%15.4%typical
Long-stay residents who lose too much weight4.8%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.2%1.6%2.0%better
Long-stay residents with depressive symptoms23.3%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.6%3.3%typical
Long-stay residents whose ability to walk worsened12.5%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.0%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.0%95.3%typical
Long-stay residents with pressure ulcers1.4%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control19.2%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table27.3%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%73.6%79.4%better
Short-stay residents rehospitalized after admission13.2%22.3%22.6%better
Short-stay residents with an outpatient ER visit8.6%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days0.261.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.151.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.4%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.4%CMS range 46.3–67.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.3–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.8–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.62
LPN hours/ resident / day
1.37
Aide hours/ resident / day
2.55
Total nurse hours/ resident / day
0.25
RN hoursweekends
61.6%
Total nursing turnover
22.2%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 103.3 residents a day — about 86% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.55 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.14 hrs/resident/day on weekends vs 2.72 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.70 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-02-20)
10
at the previous standard inspection (2022-02-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 13 most serious are shown; the remaining 15 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2019-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation, the facility staff failed to A) remove known hazards (long cords) from a resident's private room after a suicide attempt by strangulation and during active verbalizations of suicidal ideation for one Resident (Resident #12) in a sample of 27 residents and; B) the facility staff failed to supervise and monitor Resident #12 after he expressed recurring thoughts of death that resulted in a suicide attempt resulting in psychosocial harm. On 01/23/2019 at 4:20 PM, immediate jeopardy was called. On 01/23/2019 at 5:00 PM, immediate jeopardy was abated and was lowered to a level 3 isolated due to the failure of staff to supervise and monitor Resident #12 prior to his suicide attempt on 04/20/2018. The findings include: Resident #12, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses include but not limited to bipolar disease, anxiety, depression, diabetes, hypertension, severe strokes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-02-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to implement interventions to aid in the prevention and decline of pressure ulcers for one resident (Resident (R) R110) out of four residents reviewed for pressure ulcers. The facility's failure to implement pressure ulcer prevention interventions resulted in multiple pressure ulcers after admission, including one stage 4 and one stage 3 pressure ulcer, along with three unstageable pressure ulcers and has the potential for other residents to develop pressure ulcers.Findings include: Review of R110's Face Sheet located under the Face Sheet tab of the EMR, revealed he was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, urinary incontinence, incontinence of feces, multi-system degeneration of the autonomic nervous system, osteoarthritis of hip, pain in right hip, and generalized muscle weakness. R110 discharged from the facility on 02/22/25.Review of R110's admission Minimum Data Set (MDS) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2019-01-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, Resident interview, staff interview, clinical record review, and facility documentation, the facility saff failed to develop and implement a comprehensive care plan after Resident verbalized suicidal ideations resulting in a suicide attempt on [DATE] for one Resident (Resident #12) in a sample size of 27 residents. This resulted in harm. The findings include: Resident #12, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses include but not limited to bipolar disease, anxiety, depression, diabetes, hypertension, severe strokes, hemiparesis, hemiplegia, and contractures of right leg and right arm/hand. Resident's #12's most recent quarterly Minimum Data Set (MDS) had an Assessment Reference Date (ARD) of [DATE]. Resident #12 was coded with a Brief Interview of Mental Status (BIMS) score of 13 out of 15 indicative of intact cognition. Total severity score for mood was 15 out of possible 27 indicative of moderately severe depression. Psychotic behavior was coded as not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and review of the facility policy, the facility failed to ensure activities of daily living were provided for four residents (Residents (R)4, R18, R56, and R59) in a total sample of 32. The facility failed to provide showers per the shower schedule and resident preference for R4, R18, R56, and R59. This failure placed residents at risk for skin breakdown and a diminished quality of life.Findings include: 1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R4 was admitted to the facility on [DATE] with a diagnosis of a stroke. Review of the significant change assessment Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 12/09/25 revealed R4 had a Brief Interview of Mental Status (BIMS) score of 15 out of 15 which indicated R4 was cognitively intact and was dependent on staff for bathing. Review of the 04/12/21 Care Plan Report located in the Care Plan tab of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and facility policy review, the facility failed to ensure sufficient staffing to meet the needs of the 108 residents in the facility. Six residents (Resident (R) 46, R56, R4, R18, R59 and R110), five Certified Nursing Assistants (CNA5, CNA7, CNA8, CNA10 and CNA17) and the Staff Coordinator voiced concerns regarding sufficient staffing. The facility exhibited multiple failures related to a lack of sufficient staffing throughout the survey which has the potential to affect the residents quality of life. Findings include: 1.Review of the undated Facility Assessment provided by the facility indicated Staffing Guidelines: Our facility has created a base staffing pattern to ensure a sufficient number of qualified staff to meet the needs of our residents on a consistent basis. Our staffing pattern is further developed based on the assessed nursing care needs of our residents, acuity, and census. The base staffing pattern represents typical staffing based upon the average daily census of the facility. The facility adjusts staffing based…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy, the facility failed to perform hand hygiene between contact with residents while serving lunch trays for 28 of 108 residents in the facility and failed to remove gloves and perform hand hygiene prior to carrying bagged dirty linen in the hall. This failure had the potential to spread infection between residents.Findings include:During an observation on 02/17/26 from 12:29 PM until 1:28 PM, Certified Nurse Assistant (CNA) 4, CNA18, and the Assistant Director of Nursing (ADON)1 were serving lunch trays to residents. The staff assisted residents with sanitizing hand wipes prior to eating. The three staff members were observed touching residents while assisting them to sit down, distracting them until their tray was served to prevent the resident from touching another resident's tray, or touching the resident's arm or shoulder. During observation, the three staff members did not perform hand hygiene between contact with residents. While assisting a resident with eating, CNA2 was observed to brush her hair out of her face with her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide information and choices to one of one resident (Resident (R)13) family member (FM) that R13 was receiving psychiatric visits. This deficient practice has the potential to affect the resident's quality of life.Findings included.Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R13 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, atrial fibrillation and dementia.Review of the significant change Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 10/31/25 revealed a Brief Interview of Mental Status (BIMS) score of 99 which indicated R13 was severely impaired in cognition.Review of the psychiatric visits dated 01/27/26 and the 02/13/26 provided by the facility by the psychiatric Nurse Practitioner (NP) made no mention of consultation with FM13.Review of the Progress Notes in the EMR under the Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure residents were free from verbal abuse by staff for one resident (Resident (R) 59) in a total sample of 32. This failure placed residents at risk of being demeaned and lower self-esteem.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R59 was admitted to the facility on [DATE] with diagnoses that included cerebral palsy (a neurological disorder identified at birth), paraplegia (paralysis of two limbs), and malignant colon cancer.Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 11/14/25 revealed R59 had a Brief Interview of Mental Status (BIMS) of 15 out of 15 which indicated R59 was cognitive and was always incontinent of bowel.Review of the 05/16/25 Administrator Statement provided by the Administrator revealed, . On May 11, 2025, DON [director of nursing] received a report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility policy, the facility failed to thoroughly investigate an allegation of verbal abuse for one resident (Resident (R) 59) in a total sample of 32. This failure placed residents at risk of further abuse and a diminished quality of life.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R59 was admitted to the facility on [DATE] with diagnoses that included cerebral palsy (a neurological disorder identified at birth), paraplegia (paralysis of two limbs), and malignant colon cancer.Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 11/14/25 revealed R59 had a Brief Interview of Mental Status (BIMS) of 15 out of 15 which indicated R59 was cognitive and was always incontinent of bowel.Review of the 05/16/25 Administrator Statement provided by the Administrator revealed, . On May 11, 2025, DON [director of nursing]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to electronically transmit the Minimum Data Set (MDS) assessment withing 14 days of completing the assessment for two residents (Residents (R)89 and R117) in a total sample of 32. This failure placed residents at risk of unmet health needs.Findings include:1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R89 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, chronic kidney disease, and heart disease.Review of the quarterly MDS located in the MDS tab of the EMR with an assessment reference date (ARD) of 10/26/25 revealed that the MDS was 15 days overdue for transmission to the Center for Medicare and Medicaid Services (CMS).During an interview on 02/19/26 at 11:34 AM, the MDS Coordinator (MDSC) confirmed that the assessment was overdue for transmission to CMS.2. Review of the admission Record located in the Profile tab of the EMR revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and facility policy review, the facility failed to refer two residents (Resident (R)8 and R97) in a sample of 31 for Level II Pre admission Screening and Resident Review (PASARR) evaluation and determination after each was identified with a new diagnosis of mental illness. This failure created the potential for a lack of specialized and rehabilitation services to benefit the residents.Findings include:1.Review of R8's admission Record located under the profile tab of the electronic medical record (EMR) indicated an admission date of 12/11/19 with diagnoses of dementia (added 10/16/23), cognitive communication deficit (added 10/16/23), bipolar disease (added 03/21/25), major depressive disorder (added 10/16/23), and schizophrenia (added 10/16/23).Review of R8's Screening for Mental Illness, Mental Retardation/Intellectual Disability, or Related Conditions provided by the facility with a screening date of 12/06/19 indicated R8 did not have a current serious mental illness.Review of R8's quarterly Minimum Data Set (MDS) found under the MDS tab of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure the Fall Care Plan was updated to include interventions related to a fractured wrist for one resident (Resident (R) 20) in a total sample of 32. This failure placed residents at risk for increased complications.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R20 was admitted to the facility diabetes and congestive heart failure.Review of the annual Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 12/06/25 revealed R89 had a Brief Interview of Mental Status (BIMS) score of 11 out of 15 which indicated R89 was moderately impaired in cognition, had a fall history and had one non-injury fall since the previous MDS.Review of the Nursing Note located in the Notes tab of the EMR revealed, .On 01/06/26 resident attempting to transfer from wheelchair to bed, lost her balance resident found lying on floor yelling out saying my wrist hurts. Not able to do complete ROM [range of motion]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide care and services for one resident (Resident (R) 20) in a total sample of 31. The facility failed to monitor a fractured right wrist for increased swelling and bruising for R20. This failure placed the residents at risk of medical complications.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R20 was readmitted to the facility on [DATE] with a diagnosis of a right closed fractured wrist.Review of the significant change Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 02/12/26 revealed R20 had a Brief Interview of Mental Status (BIMS) score of nine out of 15 which indicated R20 was moderately impaired in cognition, had a fall history, and one major injury fall since the previous MDS.Review of a Nursing Note located in the Notes tab of the EMR revealed, On 01/06/26 resident attempting to transfer from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · D2026-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure an active physician order for oxygen administration for one resident (Resident (R) 9) reviewed for oxygen administration of 31sample residents. This failure had the potential for the residents to receive increased oxygen causing hyperoxia (cells, tissues and organs are exposed to an excess supply of oxygen).Findings include:Review of R9's admission Record located in the Profile tab of the electronic medical record (EMR) revealed admitted on [DATE] with diagnosis chronic obstructive pulmonary disease, end stage renal disease and Type 2 Diabetes. Review of R9's significant change Minimum Data Set (MDS) located under the MDS tab of the EMR with an Assessment Reference Date (ARD) of 12/12/25, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R1 was cognitively intact. Review of R9's Care Plan located under the Care Plan tab of the EMR dated 10/06/20 and revised on 01/08/26 revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to provide documentation, when declined, that indicated that the resident and/or representative was provided education of the risks/benefits of the influenza and pneumonia vaccines for three of five residents (Residents (R)2, R19, and R20) reviewed for influenza and pneumonia vaccinations in a total sample of 31. This failure placed the residents or representatives of not knowing what the risk/benefits were of the influenza and pneumococcal vaccines before declining the vaccine.Findings included:1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R2 was admitted to the facility on [DATE] with diagnosis that included Alzheimer's disease and dementia.Review of the annual Minimum Data Set (MDS) located in the MDS tab of the EMR with an assessment reference date (ARD) of 11/08/25 revealed R2 had a Brief Interview of Mental Status (BIMS) score of 99 which indicated R2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-03 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Staff interview and facility documentation review, the facility staff failed to complete a skilled nursing facility (SNF) Advanced Beneficiary Notice (ABN) for two residents, (Resident #32, and #53), in a sample of 3 ABN resident reviews. 1. For Resident #32, no SNF/ABN was signed prior to discharge from skilled services. 2. For Resident #53, no SNF/ABN was signed prior to discharge from skilled services. The findings included: 1. Resident #32 was initially admitted to the skilled nursing facility on [DATE]. The last Medicare covered day for the Resident's most recent stay was 9-3-2021. The Resident's benefit days had not been exhausted, however, the Resident had reached a plateau, and the facility felt that she no longer required skilled nursing care and that level of care was discontinued without the Resident signing a notice of the change. 2. Resident #53 was initially admitted to the skilled nursing facility on [DATE]. The last Medicare covered day for the Resident's most recent stay was 1-30-2022.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility documentation review, the facility staff failed to properly store narcotic medications in one of two medication rooms. The findings included: On [DATE] at 11:58 AM, a review of the medication storage located in the Chesapeake unit medication room, was conducted with LPN B present. During this review, it was observed that the medication room was located behind the nursing station and was an open room. The room had a pocket door which when opened retracted into the wall. This door was observed open throughout the survey conducted [DATE]-[DATE]. LPN B unlocked the medication refrigerator which revealed a black box attached to the fridge with a silver colored, cord/wire. The black box was noted to be unlocked and able to be opened without the use of a key/combination or other mechanism. The box contained the following medications: 1. Lorazepam/Ativan (a benzodiazepine medication), 2 mg/ml injection. Three, 1 ml, multi-dose vials were noted. 2. Lorazepam injection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and facility documentation review, the facility staff failed to maintain a safe and homelike environment for 2 Residents (Residents #6 and #31), in a survey sample of 38 Residents. For Residents #6 and #31, the facility staff failed to repair a sink cabinet located within the Resident's room, to maintain a safe and homelike environment. The findings included: On 02/01/22 at 04:21 PM, an observation was made in the room of Residents #6 and #31, which revealed the sink cabinet side support, dislodged from underneath the sink and pulled away on the side. On 2/3/22 at 9:01 AM, Resident #31 was observed ambulating in the room. The sink was still noted to be in need of repair as noted above. On 2/3/22 at approximately 9:05 AM, CNA G accompanied Surveyor C to the room of Residents #6 and #31. CNA G reported that she was unaware of how the long the sink wall had been dislodged from under the sink. CNA G said, I never noticed it. On 2/3/22 at 9:13 AM, RN D/the Assistant Director of Nursing (ADON) entered the room of Residents #6 and #31. RN D said I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and facility documentation, the facility staff failed to develop and implement an accurate and complete comprehensive care plan for 1 Resident (#46) in a survey sample of 38 Residents. The findings included: For Resident # 46 the facility failed to include right hand contractures and the wearing of a soft splint on the care plan. On 2/1/21 at approximately 2:30 PM an observation was made of Resident # 46 lying in bed, asleep, her right hand was visibly contracted, and a splint fastened with the Velcro strap around the bed rail at the head of the bed and not on the resident. On 2/2/22 at approximately 2:30 PM another observation was made of Resident #46 who was in bed resting eyes closed. The splint was not on the resident but instead was fastened around the rail at the head of the bed. A review of the MAR and TAR revealed no set time for donning and doffing the splint. A review of the notes written by Occupational Therapy revealed the following note written by Employee L (Occupational Therapy Assistant) Pt will be fitted for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and facility documentation, the facility staff failed to implement measures to prevent further decrease range of motion for 1 Resident (#46) in a survey sample of 38 Residents. The findings included: For Resident # 46 the facility failed to implement the donning and doffing of soft splint by nursing staff. On 2/1/21 at approximately 2:30 PM an observation was made of Resident # 46 lying in bed, asleep, her right hand was visibly contracted, and a splint fastened with the Velcro strap around the bed rail at the head of the bed and not on the resident. On 2/2/22 at approximately 2:30 PM another observation was made of Resident #46 who was in bed resting eyes closed. The splint was not on the resident but instead was fastened around the rail at the head of the bed. A review of the MAR and TAR revealed no set time for donning and doffing the splint. A review of the notes written by Occupational Therapy revealed the following note written by Employee L (Occupational Therapy Assistant) Pt will be fitted for appropriate resting hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility documentation review, the facility staff failed to maintain one mechanical lift in a safe operational manner, in a sample of 4 mechanical lifts observed. The facility staff failed to ensure the sling bar safety latches were present on one mechanical lift. The findings included: On 02/01/22 at 02:31 PM, Surveyor C observed the mechanical lift (Viking lift) in the storage room, plugged in and charging. The lift bar was observed to be missing the clips on both side of the bar, which the lift sling attach to. A sticker was observed on the lift that indicated an electrical safety test/inspection date of 4/28/21. Two other lifts were observed in the storage room also available for facility staff to use. All lifts within the facility were observed and the Viking lift noted above was the only one noted to not have the safety clips. On 2/2/22 at 5:16 PM, the mechanical Viking lift was observed in the storage room, plugged in and charging, available for use. The safety clips were not in place on the lift bar/they were missing. Two other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed for 1 resident (Resident #30) in the survey sample of 36 residents, to ensure that the Registered Dietician's recommendation was submitted to the attending physician. The findings include: The facility staff failed to ensure that the dietary recommendation dated 12/14/21, to reduce Boost Oral liquid from twice daily to once daily, was submitted to the physician. Resident #30's diet wasn't changed until the 2/2/22. On 2/1/22 at approximately 1:50 P.M., an observation of Resident #30 was conducted. Resident #30 was clean, dressed appropriately, and well-groomed. On 2/1/22, a review was conducted of Resident #30's clinical record, revealing a Nutritional Assessment by a Registered Dietician dated 12/14/21. According to the report, Resident #30 had reached his optimal weight range. An excerpt read, Recommend decrease Boost supplements to once/day with goal of maintaining current weight. Resident #30 had not yet had a significant weight gain since December, 2021.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-03 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide assistance for recommended dental services for one Resident (Resident #1) in a survey sample of 38 Residents. The findings included: On 2/1/22, in the afternoon, Resident #1 was interviewed. During the interview, Resident #1 indicated he had some dental issues. On 2/2/22, a review of the clinical record for Resident #1 was conducted. This review revealed the following: 1. A consultation dated 8/20/21. This consult noted diagnosis as, unrestorable dentition. Recommendations: Full mouth extractions. 2. A Nurse Practitioner (NP) progress note dated 12/28/21. The NP note read, .Pt [patient] c/o [complained of] sore anterior maxillary gums and sensation of swelling. Hx [history] of caries and missing teeth apparently awaiting a full mouth extraction, placed on amoxicillin 250 TID [three times daily] completed 12/16 with relief. F/up [follow-up] tooth pain, broken/sharp teeth irritating tongue; mouth ulcerations treated. Reporting dentist appointment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to adhere to soiled linen protocol for 1 resident (Resident #20) and failed to adhere to infection control guidelines in accordance with The Centers for Disease Control and Prevention (CDC) for 1 Residents (Resident #35) and in a sample size of 37 Residents. The findings included: 1. For Resident #20 the facility staff placed soiled linens on the floor of the Residents room and they remained there for a minimum of 35 minutes. On 2/1/22 at approximately 1:00 PM an observation was made of Resident #20 laying in bed watching TV. On the floor beside his bed were a pile of visibly soiled linens including a top and bottom sheet and a green bed pad. On 2/1/22 at approximately 1:35 PM a second observation was made with the linens still on the floor. At this time, RN C was in the hall and was asked about the linen being left on the floor in the Resident's room. She stated that they should not be leaving linens on the floor and she would find the CNA for that Resident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-03 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide COVID-19 immunization for 1 resident, Resident #6, in a survey sample of 5 residents reviewed for COVID-19 immunization. The findings included: The facility staff failed to provide COVID-19 immunization for Resident #6. On 2/2/22, clinical record review was performed for Resident #6 and revealed no documentation of COVID-19 immunization. Resident #6 was admitted to the facility on [DATE]. A facility Resident Vaccine Report was requested and received from the Infection Preventionist (IP). This document revealed Resident #6 had received the first dose of the Moderna vaccine on 3/29/21 prior to admission to the facility. An interview was conducted with the IP who confirmed Resident #6 was not fully vaccinated for COVID-19 at the time of admission to the facility. The IP stated the reason Resident #6 was not offered a COVID-19 vaccine was an oversight that was discovered on 1/13/22 during a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-25 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, clinical record review, and facility documentation, the facility staff failed to notify the ombudsman of transfer to a hospital for one Resident (Resident #12) in a sample size of 27 residents. The findings include: Resident #12, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses include but not limited to bipolar disease, anxiety, depression, diabetes, hypertension, severe strokes, hemiparesis, hemiplegia, and contractures of right leg and right arm/hand. Resident's #12's most recent quarterly Minimum Data Set (MDS) had an Assessment Reference Date (ARD) of 10/30/2018. Resident #12 was coded with a Brief Interview of Mental Status (BIMS) score of 13 out of 15 indicative of intact cognition. A nurse's note on 04/20/2018 at 07:52 AM documented that the Resident was sent to the hospital. On 01/25/2019 at 4:05 PM, the Administrator stated the ombudsman was not notified when Resident #12 was transferred to the hospital on [DATE]. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-25 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, clinical record review, and facility documentation, the facility staff failed to ensure a Level II PASARR was completed for one Resident (Resident #12) in a sample size of 27 residents. The findings include: Resident #12, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses include but not limited to bipolar disease, anxiety, depression, diabetes, hypertension, severe strokes, hemiparesis, hemiplegia, and contractures of right leg and right arm/hand. Resident's #12's most recent quarterly Minimum Data Set (MDS) had an Assessment Reference Date (ARD) of 10/30/2018. Resident #12 was coded with a Brief Interview of Mental Status (BIMS) score of 13 out of 15 indicative of intact cognition. Total severity score for mood was 15 out of possible 27 indicative of moderately severe depression. Psychotic behavior was coded as not occurring. Behavioral symptoms such as scratching self was coded as occurring 1 to 3 days. Psychotherapy by any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-25 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, Resident interview, staff interview, clinical record review, and facility documentation, the facility staff failed to obtain a PASARR Level 2 after Resident #12 verbalized suicidal ideation and resulting in a suicide attempt on [DATE] for one Resident (Resident #12) in a sample size of 27 residents. The findings include: Resident #12, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses include but not limited to bipolar disease, anxiety, depression, diabetes, hypertension, severe strokes, hemiparesis, hemiplegia, and contractures of right leg and right arm/hand. Resident's #12's most recent quarterly Minimum Data Set (MDS) had an Assessment Reference Date (ARD) of [DATE]. Resident #12 was coded with a Brief Interview of Mental Status (BIMS) score of 13 out of 15 indicative of intact cognition. Total severity score for mood was 15 out of possible 27 indicative of moderately severe depression. Psychotic behavior was coded as not occurring. Behavioral symptoms such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$40,290 in federal fines across 1 penalty.

  • $40,290 — penalty dated 2026-02-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.0M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$1.3M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 5%Other / private 21%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$253per resident / day
operating cost
$7,678per month
≈ monthly operating cost
$259per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495345. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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