Berry Hill Nursing Home
621 Berry Hill Road, South Boston, VA 24592 · For profit - Corporation · 120 certified beds · (434) 572-8901 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.8% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 18.7% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.4% | 15.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 19.6% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.5% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.4% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.4% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 97.2% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 43.3% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 30.2% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.93 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.36 | 1.48 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 95 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.5%CMS range 42.9–61.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.0–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.8%CMS range 5.9–13.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.06 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 45.9 residents a day — about 38% occupied, or roughly 74 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.63 on weekdays — 10% thinner on weekends. RN hours go from 0.76 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.
- Potential for harm · E2024-08-22 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility documentation review, the facility staff failed to implement the abuse policy with regards to the pre-screening of employees for 15 employees in a survey sample of 25 employee records reviewed. The findings included: For fifteen employees, the facility staff failed to obtain a sworn statement, criminal background within 30 days of employment and conduct verification with the board of nursing for nursing staff prior to allowing staff to work. On 8/21/24, a sample of twenty-five employees who had been hired within the last two years was identified and their employee files were requested. On 8/21/24, a review of the employee files was conducted and revealed the following. Three employees, a licensed practical nurse (LPN #4) and two certified nursing assistants (CNA #2 and CNA #7) did not have signed sworn statements on file. LPN #4 had no sworn statement in the file and CNA #2 and #7 had a sworn statement that was not signed by the employees. One employee, who was a licensed practical nurse (LPN #4), was hired 6/23/23. The criminal background check…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility documentation review, the facility staff failed to store food in accordance with professional standards for food service safety in the main kitchen and the nourishment refrigerators on two of two nursing units. The findings included: 1. In the main kitchen, the facility staff failed to store food in a manner to prevent contamination and to label items to indicate when they were opened and when they were to be used by. On 8/20/24 at 10:40 a.m., observations were conducted in the main kitchen with the dietary manager accompanying the surveyor. In the dry storage area, there was a bag of graham cracker crumbs that the bag was folded over and secured with a binder clip, used to secure a stack of papers. There was no date to indicate when they were opened or when they were to be used by. The dietary manager stated that she expects all items to be secured and closed properly, labeled when opened and when to be used by for safety reasons and to keep items fresh. In the stand-alone freezer there was a bag of breaded patties that the dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to complete an accurate minimum data set (MDS) for three of twenty-one residents in the survey sample (Residents #3, #5 and #21). The findings include: 1. Section L. of Resident #3's significant change MDS dated [DATE] did not accurately reflect the resident's oral/dental status. Resident #3 (R3) was admitted to the facility with diagnoses that included atrial fibrillation, gastroesophageal reflux disease, diabetes, osteoporosis, psychosis with delusions, depression and dementia. The MDS dated [DATE] assessed R3 with moderately impaired cognitive skills. On 8/20/24 at 2:30 p.m., R3 was observed. During conversation with R3, the resident's lower, front teeth were observed missing. The lower, front teeth were broken and/or decayed at the gum with the dark/black tooth fragments visible. R3's clinical record documented a denture consultation dated 5/14/24. This consultation documented R3 had dental caries,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record reviews, the facility staff failed to complete the pre-admission screening and resident review (PASARR) for three out of 21 residents in the survey, Resident #17 (R17), Resident #21 (R21) and Resident #46 (R46). The findings included: 1. The facility staff failed to complete a PASARR on R46, who had a diagnosis of schizoaffective disorder and anxiety disorder. On 8/20/24 at 3:00 p.m. a clinical record review was conducted of R46's chart. There was no evidence of a PASARR being completed prior to R46's admission on [DATE]. On 8/21/24 at 9:00 a.m. an interview was conducted with the social worker. She reviewed R46's chart and stated, he doesn't have one in his chart. On 8/21/24 at 11:09 a.m. the social worker presented a PASARR for R46 that was completed on 8/21/24. The social worker was interviewed and stated, I filled out one today because the resident did not have one from admission on [DATE]. On 8/21/24 at approximately 4:10 p.m. an end of day meeting was held with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and clinical record review, the facility failed to develop a care plan for one of twenty one residents. Resident #39 (R39) did not have a care plan developed for oxygen therapy. The Findings Include: Diagnoses for R39 included; Congestive heart failure, and shortness of breath. The most current MDS (minimum data set) was an annual assessment with an ARD (assessment reference date) of 7/30/2024. R39 was assessed with a cognitive score of 6 indicating moderately cognitively intact. On 8/20/24 at 11:37 a.m. R39 was observed using oxygen at 2 liters per minute (LPM). R 39 was unable to verbalized the reason for the oxygen. R39's clinical record was reviewed, an order for oxygen continuously at 2 LPM was documented but did not indicate a start date. R39's care plan was then reviewed and did not evidence a care plan for oxygen therapy. On 8/21/24 at 11:48 a.m. registered nurse (RN #1, MDS coordinator) was interviewed regarding a missing care plan for oxygen. RN #1 said she would review the clinical record and find out. On 8/21/24 at 1:30 p.m. RN #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
2. The facility staff failed to revise R61's care plan when her code status changed from do not resuscitate (DNR) to a full code. On 8/20/24 at approximately 2:00 p.m. a clinical record review was performed. R61's care plan had her as a DNR. R61 had a physician's order in her chart dated 10/23/23 for DNR code status. On 3/4/24 there was a physician's order in the chart for being a full code status. There was no evidence of a DDNR (durable do not resuscitate) signed by R61 in the clinical record. On 8/21/24 at 9:00 a.m. an interview was conducted with R61 about her code status. R61 stated, I want to be a full code, I want CPR. On 8/21/24 at 10:03 a.m. an interview was conducted with LPN#6 (LPN6). LPN6 was asked how she would know a resident's code status and she stated, I go by the paper on the MAR [ medication administration record] for the code status. It's at the front of every resident. On 8/21/24 at 10:05 an observation was made of the sheets in front of the residents MAR that had residents code status. R61's code status was a full code on the sheet. On 8/21/24 a clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to follow professional standards of care during medication administration on one of two units (unit two). The findings include: During a medication pass observation, the medication Breo Ellipta was administered with no prompt or instruction for the resident to rinse after administration as recommended by the manufacturer and per a physician's order. A medication pass observation was conducted on 8/21/24 at 8:05 a.m. with licensed practical nurse (LPN) #3 administering medications to Resident #20 (R20). Among the medications administered was Breo Ellipta 100 mcg - 25 mcg. LPN #3 activated the Breo Ellipta inhaler device and instructed Resident #20 to inhale the medication. After R20 inhaled the medication, the resident did not rinse her mouth. LPN #3 provided no prompt or instruction to the resident to rinse after the administration of the medication. R20's clinical record documented a physician's order dated 7/19/21 for Breo Ellipta inhaler 100-25 mcg (micrograms),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to develop a discharge plan of care and recapitulation of the residents stay for one resident (resident #43- R43) in a survey sample of 3 discharged residents reviewed. The findings included: For R43, the facility staff failed to prepare a post-discharge plan of care with instructions and failed to prepare a discharge summary and recapitulation of stay that included the required information. On 8/21/24, a closed clinical record review was performed of R43's chart. This review revealed that R43 discharged from the facility on 8/10/24. According to a nursing progress note written on 8/10/24 at 1:09 p.m., it read, Writer went over medication list and upcoming appointments with RR [resident representative]. No distress noted upon discharge. Treatment to leg was done before resident discharged from the facility. According to a nursing progress note dated 8/2/24, regarding the leg it read, . one open area to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to implement a physician's order for one of twenty-one residents in the survey sample (Resident #5). The findings include: A physician's order for as needed Orajel topical gel was not added to Resident #5's medication administration record (MAR) so that nurses were aware to offer/administer the medicine if needed for tooth/gum pain. Resident #5 (R5) was admitted to the facility with diagnoses that included multiple sclerosis, hypertension, diabetes, depression, osteopenia, neurogenic bladder and cognitive communication deficit. The MDS dated [DATE] assessed R5 as cognitively intact. On 8/20/24 at 2:22 p.m., R5 was interviewed about quality care in the facility. During this interview, R5 stated she had a tooth on the lower, right side that hurt when she chewed or put pressure on it. R5 stated she was on pain medication and received Tylenol as needed for the sore tooth. R5's clinical record documented a physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, resident interview and clinical record review the facility staff failed to provide a physician's ordered supplement for Resident #64 (R64), one resident out of 21 residents in the survey. The findings included: The facility staff failed to provide a nutritional supplement on R64's lunch meal tray. On 8/20/24 at 12:00 p.m. an observation was made of the lunchtime meal. R64's lunch tray was observed and there was no boost on the tray. On 8/20/24 at 12:05 an interview was conducted with R64. R64 stated, my daughter will bring me in some boost sometimes, but I don't get one on my trays here. On 8/21/24 at 11:40 a.m. an observation was made of R64's lunchtime meal. There was no nutritional supplement on R64's tray. R64 shook her head and stated, not one today either. On 8/21/24 at 11:45 an interview was conducted with CNA#5 (CNA5). CNA5 was in R64's room and verified that there was no nutritional supplement on the lunch tray. CNA5 stated, it should be on it every day and it is on the meal ticket. On 08/21/24 at 3:15 p.m. an interview with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · Dcited before2024-08-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to accurately label three medications out of 41 opportunities during the medication pass and pour observations. 1. The medication Provera administered to Resident #11 (R11) during a medication pass observation was not labeled with a dosage. 2. Phenytoin sodium extended release 100 mg administered to Resident #8 (R8), and Atenolol/Chlorthalidone 50-25 mg administered to Resident #20 (R20) were not labeled with a dosage and had incomplete medication name. The findings include: 1. The medication Provera administered to Resident #11 (R11) during a medication pass observation was not labeled with a dosage. A medication pass observation was conducted on 8/21/24 at 7:58 a.m., with licensed practical nurse (LPN #1) administering medications to Resident #11. Among the medications administered was Provera. Observation of the multi-medication pill pack did not evidence a dosage for the Provera. LPN #1 also reviewed the pill packet and agreed there was no indication of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide dental services for two of twenty-one residents in the survey sample (Residents #5 and #21). The findings include: 1. Resident #5, with a physician's order for dental services, had not been referred or seen by a dentist. Resident #5 (R5) was admitted to the facility with diagnoses that included multiple sclerosis, hypertension, diabetes, depression, osteopenia, neurogenic bladder and cognitive communication deficit. The MDS dated [DATE] assessed R5 as cognitively intact. On 8/20/24 at 2:22 p.m., R5 was interviewed about quality of care in the facility. R5 was observed at this time with multiple missing teeth and visible teeth with broken edges and dark areas. R5 stated she had a tooth on the lower, right side that hurt when she chewed or put pressure on it. R5 stated she had taken medication for the tooth but had not seen a dentist. R5's clinical record documented the resident was seen by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to provide a physician ordered therapeutic diet for one resident (Resident #35-R35) in a survey sample of 21 residents. The findings included: For R35, who had experienced significant weight loss, the physician ordered the resident to receive double portions at meals, which were not provided as ordered. On 8/20/24-8/21/24, a clinical record review was conducted of R35's chart. This review revealed that R35 had an active physician order that read, Regular diet, Pureed texture, Honey consistency double portions, EMP [enriched meal program]. A review of R35's weights was conducted and noted that on 7/3/24 R35 weighed 120.2 pounds. On 8/14/24, R35 weighed 113 pounds, which was a 7.2-pound weight loss in one month. According to R35's care plan with a revision date of 5/24/24, a focus area read, State of nourishment; less than body requirement characterized by weight loss . One of the associated interventions for this care plan focus area read, Diet is regular double…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to provide an accurate clinical record for one of twenty-one residents in the survey sample (Resident #49). The findings include: Resident #49's plan of care listed the resident as a DNR (do not resuscitate) and the care plan interventions regarding advance directives documented a requirement for cardiopulmonary resuscitation. Resident #49 (R49) was admitted to the facility with diagnoses that included cancer, atrial fibrillation, deep vein thrombosis, hypertension and schizoaffective mood disorder. The minimum data set (MDS) dated [DATE] assessed R49 with severely impaired cognitive skills. R49's clinical record documented a current do not resuscitate (DNR) order. R49's plan of care (revised [DATE]) listed under the Focus column that the resident was on hospice and had a DNR order. Interventions to honor the resident's advance directives documented, CPR (cardio-pulmonary resuscitation): Full Code. On [DATE] at 2:00 p.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-12-16 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on group interview, staff interview, and facility document review, the facility staff failed to ensure mail delivery to residents. Findings include: On 12/15/21 beginning at 3:00 p.m. a group interview was conducted with eleven cognitive residents (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11). The group was asked about mail delivery in the facility, and if mail was received on Saturdays and also received unopened. The group responded No. Resident # 11 stated We haven't gotten any mail since the activity director left over a month ago. You know, it's close to Christmas, and we don't even know if we have gotten cards or anything. On 12/15/21 at approximately 4:30 p.m. the administrator was asked about the mail delivery, and for a policy. The administrator stated she would look for a policy, and was not aware residents were not having mail delivered. The policy for mail delivery in the facility stated Mail: Residents have the right to send and promptly receive mail that is unopened and have access to stationary, postage, and writing implements. Mail will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-12-16 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide effective administration in a manner to maintain the highest practicable well-being of each resident. The facility staff failed to employ staff in the following key positions: activities director and infection control preventionist; and failed to have a restorative program in place. The findings include: An onsite survey was conducted from 12/14/2021 through 12/16/2021. During the survey deficient practice was identified in the areas of residents rights and activities including F550, F565, F576, F679, and F680 which were related to the facility not employing an activities director since 11/5/2021. The survey revealed deficient practice in the area of infection control including F880, F881, F882, F883, and F887 which were related to the facility not employing an infection control preventionist since 09/08/2021. The survey revealed deficient practice in the area of quality of care including F688, related to the facility not having a restorative program in place. 1. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-12-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to follow infection control policies for hand hygiene during a medication pass observation, failed to provide an ongoing program of infection surveillance, and failed to follow infection protocols for PPE (personal protective equipment) use for one of seventeen residents in the survey sample, Resident #34. The findings include: 1. A medication pass observation was conducted on 12/14/21 at 4:32 p.m. with licensed practical nurse (LPN #2) administering medications to three residents. LPN #2 prepared medications and administered them to Resident #15. Oral medications were administered in addition to nasal spray, Advair diskus aerosol inhaler, and eye drops. LPN #2 handled and disposed of the resident's medication and drinking cup after the resident touched the cups to her mouth. LPN #2 put on gloves prior to administering the eye drops. LPN #2 removed the gloves, left the room and discarded items in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-12-16 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to implement an antibiotic stewardship program for the facility. The findings include: There was no staff person designated as the infection preventionist during the current survey. On 12/15/21 at 2:00 p.m., the administrator stated the facility had not had a designated/qualified infection preventionist since 9/8/21. The administrator stated the registered nurse staff development coordinator (RN #1) would assist with review of the infection control program. The infection control program was reviewed on 12/16/21 and revealed no evidence of an antibiotic stewardship program. Infection tracking information was missing for January 2021 and February 2021. Three infections were listed on a tracking sheet for March 2021 but there was nothing documented regarding antibiotic use. Infection data from April 2021 through November 2021 included no individual infection reports indicating the date, resident name, diagnoses/contributing factors, nature of infection, date of onset, infectious organism, treatments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-12-16 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to designate a qualified infection preventionist for the facility. The findings include: On 12/15/21 at 2:00 p.m., the administrator was interviewed about the facility's designated infection preventionist. The administrator stated they currently had no staff person qualified and/or trained to be the infection preventionist. The administrator stated the previous infection preventionist was out of leave during August 2021, resigned and did not work after 9/8/21. The administrator stated they had not had an infection preventionist since 9/8/21. On 12/15/21 at 2:52 p.m., the regional nurse consultant (administration staff #3) was interviewed about an infection preventionist for the facility. The nurse consultant stated the regional vice president was actively working to fill vacancies in the facility. On 12/16/21 at 10:16 a.m., the director of nursing (DON) was interviewed about an infection preventionist. The DON stated no person was currently assigned as the infection preventionist but the quality…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, group interview, staff interview and clinical record review, the facility staff failed to promote resident rights by confining residents to their rooms and not allowing communal activities for three of 17 residents in the survey sample. For over two weeks residents in the facility, including Resident #36, #158 and #37 were not allowed out of their rooms and had communal dining and activities canceled. The findings include: 1. Resident #36 was admitted to facility on 11/18/16 with a re-admission on [DATE]. Diagnoses for Resident #36 included schizoaffective disorder, bipolar disorder, depression, hypertension, osteoporosis, anxiety, chronic kidney disease and peripheral neuropathy. The minimum data set (MDS) dated [DATE] assessed Resident #36 with moderately impaired cognitive skills. On 12/14/21 at 11:43 a.m., Resident #36 was interviewed about quality of life in the facility. Resident #36 stated, I'm tired of this room. Resident #36 stated she was no longer allowed out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0563 — failed to protect the right to visitors — patternHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, family interview, and facility document review, the facility staff failed to allow visitors for one of 17 residents, Resident #38. Findings were: Resident #38 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Arthropathy, dementia, prostatic hyperplasia, hypertension, syncope and collapse. His admission MDS (minimum data set) with an ARD (assessment reference date) of 11/10/2021 assessed him as severely impaired with a cognitive summary score of 07. Initial tour of the facility was conducted on 12/14/2021 at approximately 10:45 a.m. There were no visitors observed in the facility. All the residents were observed in their rooms. A meal observation was conducted on 12/14/2021 at approximately 12:30 p.m. on the 300 unit of the facility. All residents were observed dining in their rooms, no residents were observed in the dining room. One of the staff members who was passing out trays was asked why all the residents were eating in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on group interview and staff interview, the facility staff failed to respond to identified concerns of the residents in the facility. Facility staff stated they were not made aware of concerns. Findings include: On 12/15/21 at 8:18 a.m., accompanied by licensed practical nurse (LPN) #3, the residents' shower room was inspected. The shower stall had dried feces on the floor not far from the drain. The floor and protective molding around the base of the shower were covered with black grime. Black stains were scattered on the wall grout from the handrails down to the floor. LPN #3 was interviewed at this time about the dirty shower stall. LPN #3 stated the aides were supposed to clean the shower after each use. On 12/15/21 at 3:00 p.m. a meeting with the resident council was conducted with eleven cognitive residents in attendance (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11). Council minutes were reviewed prior to the meeting, which identified recurring issues from August 2021 through October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, group interview and staff interview, the facility staff failed to provide a clean shower environment on one of one nursing units. The residents' shower room was dirty with feces and grime. The resident council documented complaints about the dirty shower room since August 2021. The findings include: Review of resident council meeting minutes dated 8/13/21 revealed residents complained that the shower room was filthy and not routinely cleaned after use. The minutes documented linens were left in the floor and thrown into cabinets. Council minutes dated 10/26/21 documented ongoing concerns that the shower room remained dirty with soiled linen and dirty floors. On 12/14/21 at 3:00 p.m., an interview was conducted with eleven cognitively intact residents that routinely participated in the resident council (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11). Residents during the group meeting stated the shower room was dirty and had been so for months. The residents stated they had expressed concerns during council meetings and there had been no response or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, group interview, and staff interview, the facility staff failed to provide an ongoing activity program in the facility as identified by eleven cognitively intact residents (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11) during the group interview; and also failed to ensure resident specific activities for two of 17 residents, # 36 and # 158. Findings include: 1. An interview with the Resident Council was conducted in the facility 12/15/21 beginning at 3:00 p.m. with 11 cognitive residents (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11). The residents were asked if the group met monthly, and if facility staff helped to arrange those meetings. The resident council president, Resident # 158 stated The activity director left 11/5/21. There has been no group meetings, or any activities, since she left. I did bingo a couple of weeks after she left, but I don't want to do that .some of us have been wanting to go outside and sit, but that hasn't happened either. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, group interview, and resident interview the facility staff failed to employ a qualified activity professional for the facility. Findings include: The survey team entered the facility 12/14/21 at 10:45 a.m. During the initial tour, several cognitive residents stated there were no activities in the facility and the activity director had left. A resident council interview was conducted 12/15/21 beginning at 3:00 p.m. with eleven cognitively intact residents (Residents # 18, 5, 24, 30, 22, 32, 36, 49, 31, 158, and 11). The resident group voiced several issues about no activities in the facility, and also stated that since the activity director had left November 5th, 2021, no activities were being provided. During an interview 12/15/21 beginning at 4:30 p.m. with the administrator and corporate nurse consultant, the administrator confirmed the resident's concerns. She stated Yes, the activity director resigned 11/5/21. We did hire a replacement, but after being here 2 hours, they left and did not return. We currently are advertising, but have not had much…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-16 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to follow physician orders for one of 17 residents, Resident #38. Resident #38 did not have physician ordered compression stockings applied. Findings were: Resident #38 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Arthropathy, dementia, prostatic hyperplasia, hypertension, syncope and collapse. His admission MDS (minimum data set) with an ARD (assessment reference date) of 11/10/2021 assessed him as severely impaired with a cognitive summary score of 07. The clinical record was reviewed on 12/15/2021 at approximately 9:30 a.m. The physician order section contained the following order: 11/03/2021 Measure and apply compression stockings-apply every morning and remove at bedtime. At approximately 10:15 a.m. on 12/15/2021, Resident #38 was observed sitting in a chair in his room. He was asked if he was wearing compression stockings on his legs. He pulled up his pants legs and stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review the facility staff failed to provide restorative nursing to one of 17 residents in the survey sample, Resident #34. Resident #34 was care planned to receive restorative care for ambulation and active range of motion exercises six to seven days per week. The facility did not have a restorative program in place. Findings were: Resident #34 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: dementia, urine retention, with foley catheter heart failure with pacemaker, and most recently with ESBL (extended spectrum beta-lactamase) in his urine requiring IV antibiotics for fourteen days (beginning 12/08/2021) with the implementation of contact precautions. Resident #34's most recent MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 11/05/2021. He was assessed as cognitively intact with a summary score of 15. The care plan for Resident #34 was reviewed on 12/14/2021 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview and staff interview, the facility staff failed to develop and implement a policy regarding food storage for food brought or delivered for residents. Four expired half-pint containers of Pet whole milk were observed in Resident #18's refrigerator located in her room and one expired 25 ounce bottle of Ocean Spray Cran-Apple juice and one expired 4.5 ounce bag of organic coconut bite chucks were observed in the nourishment refrigerator on Unit #1. The findings include: Resident #18 originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included, multiple sclerosis, hypertension, depression, dysphasia, type 2 diabetes, right hand/elbow contracture and right side hemiplegia/hemiparesis. The most recent minimum data set (MDS) dated [DATE] assessed Resident #18 as cognitively intact for daily decision making with a score of 15 out of 15. On 12/15/2021 at 9:15 a.m., Resident #18 was interviewed regarding the quality of life and quality of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-16 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to ensure a complete and accurate record for one of 17 residents in the survey sample, Resident #4. Findings include: a. Resident #4 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included hypothyroidism, chronic pain, chronic obstructive pulmonary disease, psychotic disorder, neuromuscular bladder, acquired absence of left leg above knee, depression, anxiety, congestive heart failure, hyperlipidemia, and non-pressure chronic right calf ulcer. The most recent minimum data set (MDS) dated [DATE] was a quarterly assessment and assessed Resident #15 as cognitively intact for daily decision making with a score of 15 out of 15. On 12/14/2021 Resident #4 was interviewed regarding her quality of life and quality of care since admission to the facility. Resident #4 stated she had resided at the facility for approximately two and half years and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-16 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to implement protocols and provide accurate documentation of influenza and pneumonoccocal immunizations for three of five residents reviewed for vaccination compliance, Resident #25, #26, and #48. Resident #25, not immunized for pneumonia prior to admission, had no evidence the pneumonoccocal vaccine was offered, administered and/or refused. Resident #26 had conflicting documentation of her pneumonoccocal immunization status. Resident #48 had incomplete documentation concerning the influenza vaccine and no evidence the pneumonoccocal was offered and/or refused. The findings include: During the review of five residents for compliance with the facility's immunization protocols, three residents were identified with issues related to the administration of pneumonoccocal vaccine and incomplete documentation concerning vaccines. Resident #25's clinical record documented an admission assessment dated [DATE] stating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to notify the physician that compression stockings were not available for one of 17 residents, Resident #38. Findings were: Resident #38 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Arthropathy, dementia, prostatic hyperplasia, hypertension, syncope and collapse. His admission MDS (minimum data set) with an ARD (assessment reference date) of 11/10/2021 assessed him as severely impaired with a cognitive summary score of 07. The clinical record was reviewed on 12/15/2021 at approximately 9:30 a.m. The physician order section contained the following order: 11/03/2021 Measure and apply compression stockings-apply every morning and remove at bedtime. At approximately 10:15 a.m. on 12/15/2021, Resident #38 was observed sitting in a chair in his room. He was asked if he was wearing compression stockings on his legs. He pulled up his pants legs and stated, You want to see my socks? He was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to review and revise the comprehensive plan of care for one of seventeen residents in the survey sample, Resident #55. Resident #55's plan of care was not revised with individualized goals and interventions regarding recreational activities. The findings include: Resident #55 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, schizophrenia, hypertension, osteoarthritis, neuralgia, major depressive syndrome, hypothyroidism, dysphasia, dementia, history of COVID-19 and chronic pain syndrome. The minimum data set (MDS) dated [DATE] assessed Resident #55 with short and long-term memory problems and severely impaired cognitive skills. The annual MDS dated [DATE] documented the resident was unable to respond to activity preference interview questions. Staff assessed the resident's preferences as bed bath, family involvement and listening to music. Resident #55's clinical record documented an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a medication pass observation, staff interview and clinical record review, the facility staff failed to ensure a medication error rate of less than 5 percent. Three medication errors were observed out of 34 opportunities resulting in an 8.8% error rate. The findings include: 1. A medication pass observation was conducted on 12/14/21 at 4:32 p.m. with licensed practical nurse (LPN #2) administering medications to Resident #15. Among the medications administered were Flonase nasal spray 50 micrograms and Advair 500/50 aerosol. LPN #2 handed the resident the bottle of Flonase spray and two sprays were applied to each nostril. There was no instruction from LPN #2 prior to or during the administration of the Flonase. LPN #2 activated the dose of Advair with the inhaler device and the resident inhaled the dose. The resident did not rinse her mouth after the administration of the Advair. There was no prompting or instruction from LPN #2 to rinse and spit after the Advair administration. Resident #15's clinical record documented a physician's order dated 9/22/21 for Advair Diskus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, clinical record review and complaint investigation, the facility staff failed to ensure a safe bed environment for one of 20 residents in the sample (Resident #87) and failed to ensure two resident accessible restrooms had a call system for safety. The findings include: 1. Resident #87 was admitted to the facility on [DATE] and discharged from the facility on 6/5/19. Diagnoses for Resident #87 included cerebral palsy, schizophrenia, anxiety disorder, intellectual disabilities, autistic disorder and dysphagia. The minimum data set (MDS) dated [DATE] assessed Resident #87 as non-verbal with short and long-term memory problems and severely impaired cognitive skills. A facility reported incident form dated 6/4/19 documented, Resident's sister + guardian reported on 6/3/19 that when she visited the resident on 6/1/19, she found him with a belt around torso, close to his neck. She also found belt around his legs. Resident was in bed at the time. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation, the facility staff failed to ensure expired medications were not readily available for distribution on 2 medication carts on unit two. Two bottles of Major Aspirin EC (enteric coated) - Analgesic, 325 (milligrams), 100 tablets had an expiration date of 12/18 (December 2018). Findings include: On 01/07/2020 at 4:00 p.m., an inspection of the medication carts was conducted with the registered nurse (RN #1) on unit two. Two bottles of Major Aspirin EC- Analgesic, 325 mg, 100 tablets were observed with an expiration date of 12/18 (December 2018). RN #1 was interviewed regarding who was responsible for checking dates on the medication carts. RN #1 stated all nurses who worked the medication carts were responsible for checking the dates. On 01/07/2020 at 4:09 p.m., the director of nursing (DON) was asked for a policy on medication storage and expiration of medications. The DON stated the expectation was for each nurse who worked the medication cart to check the expiration dates. A review of the policy Medication Expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to employee a qualified dietary manager. The dietary manager working since 2017 without a full-time registered dietitian, had no education and/or certifications for safe food service management. The findings include: As part of the kitchen inspection tasks, the qualifications of the facility's dietary manager were requested from the administrator on 1/8/20. On 1/8/20 at 1:55 p.m., the administrator stated the dietary manager was not certified. The administrator stated the dietary manager was hired as the kitchen manager on 10/23/17 and took the class for dietary certification and a food safety class but did not pass either class. The administrator stated she started work at the facility permanently in October 2019 and the dietary manager was taking the certification class at that time. The administrator stated she did not realize the manager did not pass and had no certifications about food safety. On 1/8/20 at 2:10 p.m., the administrator was interviewed again about any further qualifications of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to store and distribute food in a sanitary manner. The temperature of pureed beef stored/served from the kitchen's steam table was held at an unsafe temperature. The dishwasher was operated with wash/rinse temperatures below the manufacturer's recommended and/or minimum temperature and the sanitizer concentration above the recommended range. The findings include: a) On 1/7/20 at 12:00 p.m., the meal service from the main kitchen's steam table was observed, accompanied by the dietary manager (other staff #3). The dietary manager checked the temperature of each hot food item on the steam table. The temperature of the pureed beef was measured at 120 degrees (F). The dietary manager stated the temperature was low but did not remove the pureed beef from the steam table. On 1/7/20 at 12:30 p.m., the dietary manager was interviewed about the pureed beef held on the steam table at 120 degrees. The dietary manager stated she did not think there was enough left in the container so she did not remove…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to ensure proper operation of the facility's only dishwasher. The dishwasher wash/rinse temperatures were below the recommended range and the sanitizer concentration was higher than recommended. The findings include: On 1/7/20 at 12:33 p.m., accompanied by the dietary manager, the chemical low temperature dishwasher was observed for two wash/rinse cycles. The outer surfaces of the dishwasher were covered with heavy, white, scaly residue. The temperature gauge on the first run was observed at 104 degrees (F) and the second run was at 118 degrees (F). The dietary manager was interviewed at this time about the expected temperatures and stated the wash/rinse was supposed to be 140 degrees. The dietary manager also tested the chlorine sanitizer concentration with a test strip. The test strip was dark purple indicating 200 parts per million (ppm). The dietary manager stated the temperature gauge hardly moves when they wash dishes. The dietary manager stated their dishwasher vendor service was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate minimum data set (MDS) for one of 20 residents in the survey sample. Resident #73's significant change MDS dated [DATE] included no assessment regarding preferences for customary routines and activities. The findings include: Resident #73 was admitted to the facility on [DATE] with diagnoses that included metastatic prostate cancer, anemia, anxiety, high blood pressure, arthritis and history of pathological rib fractures. The MDS dated [DATE] assessed Resident #73 with severely impaired cognitive skills. Resident #73's clinical record documented a MDS assessment for a significant change in status dated 12/12/19. All categories in section F for assessment of the resident's preferred routines and activities were incomplete. The resident interview questions were marked with dashes and the staff assessment (section F0700) was blank. On 1/8/20 at 1:25 p.m., the registered nurse MDS coordinator (RN #3) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and complaint investigation, the facility staff inaccurately completed a preadmission screening and resident review (PASARR) after admission for one of twenty residents in the survey sample. Resident #87's PASARR was completed five days after his admission and failed to include a diagnosis of a serious mental illness (schizophrenia). The findings include: Resident #87 was admitted to the facility on [DATE] and discharged from the facility on 6/5/19. Diagnoses for Resident #87 included cerebral palsy, schizophrenia, anxiety disorder, intellectual disabilities, autistic disorder and dysphagia. The minimum data set (MDS) dated [DATE] assessed Resident #87 as non-verbal with short and long-term memory problems and severely impaired cognitive skills. Resident #87's clinical record documented admission records indicating diagnoses of schizophrenia, anxiety disorder, intellectual disabilities and autism. These diagnoses were documented on the resident's face sheet and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide nail care for one of 20 residents in the survey sample. Resident #73 was observed with long, dirty, jagged finger and toenails. The findings include: Resident #73 was admitted to the facility on [DATE] with diagnoses that included metastatic prostate cancer, anemia, anxiety, high blood pressure, arthritis and history of pathological rib fractures. The MDS dated [DATE] assessed Resident #73 with severely impaired cognitive skills. This MDS documented the resident was totally dependent upon one person for hygiene. On 1/7/20 at 2:30 p.m., Resident #73 was observed in bed with his feet elevated on a pillow. The resident's fingernails were long and jagged. The left thumbnail had a V shaped cut in the center of the nail. A black substance was under the nails on the left hand. The resident's toenails were long and rough, extending beyond the end of his toes. On 1/8/20 at 9:00 a.m., Resident #73's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed for two of 20 residents in the survey sample, Residents # 33 and 83, to ensure the residents did not have a PRN (as needed) psychotropic medication ordered for greater then 14 days, and without a stop date specified. Both Resident # 33 and 83 had a PRN order for Ativan that did not have a stop date. The findings include: 1. Resident # 33 in the survey sample was admitted to the facility on [DATE] with diagnoses that included renal insufficiency, gastroesophageal reflux disease, hypertension, diabetes mellitus, hyperlipidemia, cerebrovascular accident, anxiety disorder, depression, bipolar disorder, and schizophrenia. According to the most recent Minimum Data Set (MDS), an Annual with an Assessment Reference Date (ARD) of 11/5/19, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 14 out of 15. Resident # 33 had a medication order, dated 11/20/19, for Ativan Injectable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2021-12-16 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to post daily nurse staffing in a visible area in the facility readily accessible to residents and visitors. The findings include: On 12/15/2021 at approximately 10:15 a.m. the facility was observed for where nurse staffing was posted. The facility was operating one nursing unit only. No nurse staffing was observed posted anywhere around the nurse's station or in a visible area for the residents and/or visitors to see. Staff members were observed sitting at the nurse's station. LPN (Licensed practical nurse) #1 was asked if staffing was posted anywhere. She pointed to a clipboard laying on the desk and stated, That's where it is. A piece of paper on the clipboard listed room numbers and which CNA (certified nursing assistant) and which nurse was assigned to each one. No other information was listed. LPN #1 stated, We used to do that, but we don't do it anymore. The above information was discussed with the administrator at approximately 4:00 p.m., on 12/15/2021. She stated, The staff told me we don't need to do that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GEORGE CARROLTON STEVENS FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | 100% | since 01/01/1977 |
| STEVENS, MARK | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 01/01/1977 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | since 03/05/2018 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2011 |
| CLAIBORNE, C JASON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/22/2022 |
| DANNER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/22/2022 |
CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $402K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495318. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.