Heritage Hall Tazewell

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 116 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 59.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 180 beds and averages 157.1 residents a day — about 87% occupied, or roughly 23 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.92 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.62 hrs/resident/day on weekends vs 3.04 on weekdays — 14% thinner on weekends. RN hours go from 0.33 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

21 citations, most serious first. The 11 most serious are shown; the remaining 10 are one tap away and print in full.

• Immediate jeopardy · K2025-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to: (a) ensure a resident identified as a smoker was assessed for capability and safety needs regarding smoking, (b) provide adequate monitoring and supervision of residents who smoke, ensure lighters, cigarettes, and/or electronic cigarettes (vapes) were stored in a manner to prevent misuse from other vulnerable residents and/or a fire hazard, and/or (c) ensure smoking safety precautions were in place for the resident's individual safety, as well as the safety of others for five (5) of 19 sampled residents (Resident #3, Resident #7, Resident #8, Resident #9, and Resident #10). The survey team informed the facility on 6/12/25 at 11:26 AM of the Immediate Jeopardy situation for Resident #3, Resident #7, Resident #8, and Resident #9. The scope and severity were originally cited at a Level IV, pattern. On 6/12/25 at 6:15 PM, the Immediate Jeopardy was abated and lowered to a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure residents receive treatment and care according to the medical provider orders for 2 of 19 sampled residents (Resident #3 and Resident #1). The findings included: 1. For Resident #3, the facility staff failed to provide Bacitracin ointment to burns on the face, nares, and right hand. Resident #3's diagnosis list indicated diagnoses, which included, but not limited to Schizoaffective Disorder Bipolar Type, Chronic Obstructive Pulmonary Disease, Asthma, and Generalized Muscle Weakness. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 4/18/25 assigned the resident a brief interview for mental status (BIMS) summary score of 12 out of 15 indicating the resident was moderately cognitively impaired. Resident #3 returned from the emergency department (ED) on 6/02/25 with a new medical provider order dated 6/02/25 for Bacitracin Ointment apply to face, nares, right hand topically every day and night shift for burns until…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview and clinical record review the facility staff failed to provide wound care as ordered to one of 19 residents in the survey sample, resident #1 (R1). The findings included: R1's minimum data set (MDS) assessment with an assessment reference date of 4/9/25 assigned the resident a brief interview for mental status score of 15/15 indicating intact cognition. On 6/10/25 at 2:15 PM this surveyor interviewed R1. They stated that the former wound nurse refused to take care of him and he had to, Chase different ones down to get my dressings changed. She said I supposedly said something dirty to her but that isn't true, she just doesn't like me. When asked if the wound is improving R1 stated, Oh yeah, it's much better than it was. R1 stated that it used to go up his leg and showed this surveyor a scar that ended at the back of the knee. The treatment administration record (TAR) was reviewed for the past year. Wound is chronic in nature. In June of 2024 the order read, Arterial ulcer…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-06-12 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure medical provider ordered medication was available for administration for 1 of 19 sampled residents (Resident #2). The findings included: For Resident #2, the facility staff failed to ensure the narcotic pain medication, Oxycontin was available for administration on six (6) separate occasions. Resident #2's diagnosis list indicated diagnoses, which included, but not limited to Hemiplegia and Hemiparesis following Cerebral Infarction, Generalized Muscle Weakness, Chronic Kidney Disease, Conversion Disorder with Seizures, Irritable Bowel Syndrome, and Constipation. The resident's most recent minimum data set (MDS) with an assessment reference date (ARD) of 5/29/25 assigned the resident a brief interview for mental status (BIMS) summary score of 15 out of 15 indicating the resident was cognitively intact. On 6/10/25 at 2:09 PM, surveyor spoke with Resident #2 who stated staff have previously let their scheduled pain medication run out. Resident #2's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0583 — failed to protect personal privacy — isolated
  Keep residents' personal and medical records private and confidential.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, staff interviews, and facility document review, the facility staff failed to ensure personal privacy related to written communications for one (1) of 35 sampled residents (Resident #132). The findings include: The facility staff opened Resident #132's mail prior to providing it to the resident. Resident #132's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/25/24, was signed as completed on 1/29/24. Resident #132 was assessed as able to make self understood and as able to understand others. Resident #132's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact and/or borderline cognition. Resident #132 was assessed as requiring assistance with bathing and dressing. On the afternoon of 3/5/24, Resident #132 reported their mail was being opened prior to being given to them. On 3/6/24 at 10:07 a.m., the facility's Social Worker (SW) reported two (2) items of mail addressed to Resident #132 had been opened and placed in the SW's mailbox to be given to Resident #132. The SW…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0636 — isolated
  Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview and clinical record review, the facility staff failed to complete an annual (comprehensive) Minimum Data Set (MDS) assessment within 12 months or 366 days of the previous annual assessment for 1 of 32 residents, Resident #51. The findings included: The facility staff failed to complete an annual MDS assessment within 12 months or 366 days of the previous annual assessment. Resident #51's diagnoses included, but were not limited to, atrial fibrillation, diabetes, and malignant neoplasm of bladder. Section C (cognitive patterns) of Resident #51's annual MDS assessment with an Assessment Reference Date (ARD) of 02/28/24 included a Brief Interview for Mental Status (BIMS) score of 15 out of a possible 15 points. Resident #51's clinical record included an annual MDS assessment with an ARD of 01/31/23. The next annual assessment included an ARD of 02/28/24. Indicating the facility staff did not complete an annual assessment within 12 months or 366 days of the previous annual assessment. On 03/06/24 at 4:46 p.m., during an end of the day meeting with the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0638 — isolated
  Assure that each resident’s assessment is updated at least once every 3 months.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview and clinical record review the facility staff failed to complete a quarterly Minimum Data Set (MDS) assessment within 3 months or 92 days of the previous quarterly MDS assessment for 1 of 32 Residents, Resident #18. The findings included: The facility staff failed to complete a quarterly MDS assessment within 3 months or 92 days of the previous quarterly assessment. Resident #18's diagnoses included, but were not limited to, diabetes, anxiety, and hypertension. Section C (cognitive patterns) of Resident #18's quarterly MDS assessment with an Assessment Reference Date (ARD) of 10/13/23 included a Brief Interview for Mental Status (BIMS) score of 12 out of possible 15 points. A review of Resident #18's clinical record revealed that the facility staff completed a quarterly MDS assessment on 10/13/23. As of 03/06/24 the facility staff had not completed any further MDS assessments. On 03/06/24 at 4:46 p.m., during an end of the day meeting with the Administrator, Director of Nursing, Regional Director of Clinical Services, and Nurse Consultant. the issue with the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0641 — isolated
  Ensure each resident receives an accurate assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interviews, facility document review, and clinical record review, the facility staff failed to accurately document the completion dates of resident interview sections of Minimum Data Set (MDS) assessments for two (2) of 35 residents (Resident #120 and Resident #132). The findings include: 1. The facility staff failed to ensure Resident #120's MDS assessments were documented in a manner that accurately reflected the facility staff members assessment of the resident. Resident #120's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 2/8/24, was signed as completed on 2/13/24. Resident #120 was assessed as able to make self understood and as able to understand others. Resident #120's Brief Interview for Mental Status (BIMS) summary score was documented as a 5 out of 15; this indicated severe cognitive impairment. Resident #120 was assessed as requiring assistance with oral hygiene, toileting hygiene, bathing, and dressing. Resident #120's MDS assessment with an ARD of 2/8/24 indicated multiple parts of the MDS was completed after the ARD. Staff…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0655 — isolated
  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on clinical record review and facility document review, the facility staff failed to ensure the baseline care plan included dietary orders for 1 of 32 residents in the survey sample, Resident #152. This was a closed record review. The findings included: For Resident #152, the facility staff failed to include dietary orders on the resident's baseline care plan. Resident #152's diagnosis list indicated diagnoses, which included, but not limited to Metabolic Encephalopathy, Pneumonia, Non-ST Elevation Myocardial Infarction, Persistent Atrial Fibrillation, Heart Failure, Type 2 Diabetes Mellitus, Chronic Kidney Disease, and Adult Failure to Thrive. A minimum data set (MDS) with an assessment reference date (ARD) of 12/25/23 coded the resident as being severely impaired in cognitive skills for daily decision making with short-term and long-term memory problems. Resident #152's closed clinical record included a Baseline Care Plan dated 12/22/23 and a Baseline Care Plan Summary dated 12/22/23, neither document included diet orders or dietary instructions. The medical provider orders…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0657 — failed to keep the care plan current — isolated
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews, clinical record review, and facility document review, the facility staff failed to include the resident in their care plan meeting for one (1) of 35 sampled residents (Resident #132). The findings include: The facility staff failed to include Resident #132 as part of the interdisciplinary team for the development of the resident's care plan. Resident #132's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/25/24, was signed as completed on 1/29/24. Resident #132 was assessed as able to make self understood and as able to understand others. Resident #132's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact and/or borderline cognition. Resident #132 was assessed as requiring assistance with bathing and dressing. On 3/6/24 at 1:43 p.m., the facility's Social Worker (SW) reported residents who are their own responsible party (RP) are provided a letter with instructions to schedule involvement in the Interdisciplinary Team (IDT) care plan meeting. On 3/6/24 at 1:50 p.m., the SW…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-08 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #152, the facility staff failed to complete a nursing assessment, address code status, or obtain a weight following admission to the facility. Facility staff also documented the administration of medications on [DATE] and [DATE] on 19 separate occasions after the resident was discharged to the hospital. This was a closed record review. Resident #152's diagnosis list indicated diagnoses, which included, but not limited to Metabolic Encephalopathy, Pneumonia, Non-ST Elevation Myocardial Infarction, Persistent Atrial Fibrillation, Heart Failure, Type 2 Diabetes Mellitus, Chronic Kidney Disease, and Adult Failure to Thrive. A minimum data set (MDS) with an assessment reference date (ARD) of [DATE] coded the resident as being severely impaired in cognitive skills for daily decision making with short-term and long-term memory problems. According to Resident #152's demographic face sheet, the resident was admitted to the facility on [DATE] from an acute care hospital. Surveyor reviewed the resident's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$78,553 in federal fines across 1 penalty.

• $78,553 — penalty dated 2025-06-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA