Seaside Hhc @ Atlantic Shore
1200 Atlantic Shores Drive, Virginia Beach, VA 23454 · For profit - Limited Liability company · 50 certified beds · (757) 716-2060 Medicare only — no Medicaid
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (20) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.9% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 11.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 7.9% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.2% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 25.0% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.8% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.1% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 31.4% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.8% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.0% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.4% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.83 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.14 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
69.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 370 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 164 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.09 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 69.9%CMS range 64.7–75.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 9.6–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 81.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.0%CMS range 2.9–8.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 50 beds and averages 38.5 residents a day — about 77% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.36 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.96 hrs/resident/day on weekends vs 4.72 on weekdays — 16% thinner on weekends. RN hours go from 0.73 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
20 citations, most serious first. The 10 most serious are shown; the remaining 10 are one tap away and print in full.
- Potential for harm · F2025-11-25 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview and staff interview, the facility staff failed to ensure previous survey results were posted in a place readily available to residents, families and visitors.The findings included:On 11/25/2025 at 1:00 p.m., a group interview was conducted with four alert and oriented residents. All four stated that they were not aware that they could see the results of the previous survey. They stated they did not know where the results were located. A large bulletin board was located in the entry hallway across from the receptionist's desk in the nursing center. There was a notice on the bottom of the bulletin board which stated Survey Results Located: ___________( Assisted Living and Nursing Home names redacted) Reception Desk and ______ (Nursing Home Name redacted) Nurses Station. Please inquire to see a copy of the results. Thank you.There was a silver 3 part letter organizer noted in front of a black binder. There were papers listed as Resident Comment Cards standing in the letter organizer and were obscuring the words on the front of the black…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and a clinical record review, the facility staff failed to review and revise the person-centered care plan for 1 of 21 residents (Resident #3) in the survey sample. The findings included: Resident #3 was initially admitted to the facility on [DATE] and readmitted on [DATE] after an acute care hospital stay. The resident's diagnoses included pneumonia, heart failure, and dementia. The admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 11/3/25, coded the resident as having completed the Brief Interview for Mental Status (BIMS) and scoring 7 out of a possible 15. This indicated that Resident #3's cognitive abilities for daily decision-making were severely impaired. A review of Resident #3's person-centered care plan revealed a problem dated 10/27/25, which stated the resident had congestive heart failure. The goal stated that the resident would be free of peripheral edema through the review date, 2/3/26. The interventions included: monitor/document and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and a clinical record review, the facility staff failed to implement customary routines, interests, preferences, and choices for 1 of 21 residents (Resident #3) who exhibited episodes of inappropriate behaviors during activities of daily living (ADL) in the survey sample. The findings included: Resident #3 was initially admitted to the facility on [DATE] and readmitted on [DATE] after an acute care hospital stay. The resident's diagnoses included dementia. The admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 11/3/25, coded the resident as having completed the Brief Interview for Mental Status (BIMS) and scoring 7 out of a possible 15. This indicated that Resident #3's cognitive abilities for daily decision-making were severely impaired.In section F0400. Interview for Daily Preferences: the resident was coded as stating that it was very important to choose his own bedtime, to have his family or a close friend involved in discussions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and facility document review, the facility staff failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles, to include the expiration date.Findings include:The facility staff failed to ensure medications and COVID-19 test kits were within expiration date for eleven (11) COVID-19 kits in the medication room and three (3) bottles of Lorazepam liquid (an anti-anxiety medication used to treat symptoms of anxiety) with open date on the box or bottle in the medication refrigerator.On 11/24/25, an Inspection of the Medication Room was completed which revealed ten (10) COVID-19 test kits ([NAME] brand) with expiration date 4/2025 and one (1) kit (iHealth brand) with expiration date 4/25/25 in the cabinets.On 11/24/25, an inspection of the Medication Room refrigerator was completed which revealed three (3) bottles of Lorazepam liquid: 1 bottle dispensed 7/2/25 - open, not dated upon opening 1 bottle dispensed 5/23/25 - open,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, record reviews, and facility document reviews, the facility staff failed to maintain an effective infection control program that included a comprehensive surveillance system and effective infection control practices to prevent communicable diseases or infections in the one (1) nursing unit.Findings included: 1. The facility lab tech failed to remove personal protective equipment appropriately upon exiting the resident room, and facility staff failed to follow the facility's policy for the surveillance and monitoring of infection control practices and monitoring of infectious disease trends. On 11/24/25, a female was observed exiting a resident's room wearing a white disposable gown. She was observed walking to the nurse's station, looking at documents on the nurse's desk, and then walking back down the hall while wearing the white disposable gown. An interview was conducted with the Director of Nursing, who was coming down the hall, regarding her expectations for staff when donning/doffing personal protective equipment (PPE). She responded,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, record review, and facility document review, the facility staff failed to establish an effective infection prevention and control program (IPCP) that included an antibiotic stewardship program with antibiotic use protocols and a system to monitor antibiotic use for facility residents.Findings include: The facility staff failed to consistently monitor the assessment of antibiotic use.On 11/24/25 at approximately 1:45 PM, an interview was conducted with RN-2 on the facility's antibiotic stewardship program, and she replied, I am not sure as I don't know what that is, (name of the Infection Control Nurse) handles all of that.On 11/24/25 at approximately 2:10 PM, an interview was conducted with LPN-1 on did the facility have an antibiotic stewardship program and she replied Well, I don't know. I don't know what that is?On 11/24/25 at approximately 2:20 PM, an interview was conducted with the Infection Preventionist (ADM-3) on the facility's Infection Prevention and Control Program (IPCP). According to her the facility had identified gaps in the facility's IPCP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-01-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of facility policy, the facility failed to ensure foods stored in the kitchen were labeled, dated when opened, sealed closed, and outdated food disposed. Also, employees failed to wash their hands when entering the kitchen and wear a hair covering. These failures had the potential to affect all 38 residents in the facility who ate food from the kitchen. Findings include: Review of the facility's policy titled, Food Labels, dated October 1997, documented . All prepared and leftover food intended for storage will be covered, labeled, and dated according to posted FDA guidelines and department standard. The day food item is opened or prepared is considered day one. Item is to be placed in proper refrigerator, freezer, or dry storage. 1. On 01/03/22 at 10:00 AM, the following observations were made with and verified by the Food and Beverage Director (FBD). The dry storage room contained one bag of brown rice with a use-by-date of 11/13/21, one bag of white rice with a use-by-date of 10/20/21, one bag of potato chips with a use-by-date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-06 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to provide Form CMS-10055 (Centers for Medicaid and Medicare Services) Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) to two of three residents (Residents (R) 16 and R22) reviewed for liability notices out of a total sample of 17 residents. The form should have included the type of service provided and the estimated cost to continue receiving the services. The failure to provide the SNFABN prevented the responsible party the ability to make an informed decision related to the cost of continued therapy services. Findings include: On 01/04/22 the facility provided the directions to complete the ABN printed from the Centers for Medicare and Medicaid Services (CMS) website. The directions stated, . Medicare inpatient hospitals and skilled nursing facilities (SNFs) use other approved notices for Part A items and services when notice is required to shift potential financial liability to the beneficiary . 1. Review of the electronic medical record (EMR) Profile tab revealed R16 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to develop and implement a comprehensive person-centered care plan to address functional limited range of motion (ROM) for one (Resident (R) 15) reviewed for mobility/positioning in a total sample of 17 residents. Findings include: Review of the facility's policy titled Care Plans, Comprehensive Person-Centered with a revision date of December 2016 directed A comprehensive, person-centered care plan that includes measurable objectives and timetables resident's physical, to meet the psychosocial and functional needs is developed and implemented for each resident .The Interdisciplinary Team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. Review of R15's Profile located…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview statements and policy review, the facility failed to ensure that two (Resident (R) 85 and R8) of three residents reviewed for pressure sores received necessary treatment and services to promote healing. R85 had a delay in treating and completing an assessment of a known pressure ulcer upon admission and R8 did not receive a physician ordered treatment for an existing pressure ulcer. Findings include: Review of the facility's policy titled, Pressure Ulcer Prevention and Management dated June 2021 directed that, Each resident's skin condition is assessed upon admission. The assessment is documented in the clinical record .The resident representative is notified of any new wound or worsening wound and this is documented in the clinical record .Every effort is to be made to complete the skin evaluation within two (2) hours of admission .Pressure ulcers are assessed to location, type, stage, size, shape, depth, size and depth of sinus track, surrounding tissue, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 10 citations
- Potential for harm · D2022-01-06 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, review of the staffing records, and facility policy review, the facility failed to ensure the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week for one of the 67 days reviewed (12/26/21). Findings include: Review of the facility policy titled Staffing, dated 04/07, indicated, .facility maintains adequate staffing on each shift to ensure that our resident's needs and services are met. Licensed registered nursing and licensed nursing staff are available to provide and monitor the delivery of resident care services .Staffing includes an RN onsite at least eight consecutive hours a day, seven days a week . Review of the facility-provided Staffing Records, dated 11/01/21 through 01/06/22, revealed the records disclosed the names, titles, and hours worked for each staff person on the unit. Continued review of the staffing records revealed that an RN was present for one hours and not in the facility for eight consecutive hours on 12/26/21. Interview on 01/05/22 at 1:00 PM with the Assistant Administrator of Assisted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-06 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of posted staffing information, the facility failed to ensure that staffing information included hours for all types of licensed nursing staff on duty, documented the current census, and was readily available to residents and visitors daily. Findings include: On 01/03/22 at 2:51 PM, observation was made of the posted daily staffing. The daily staffing post included all shifts and coverage hours for Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA). It also included the resident census. The posting did not contain coverage hours for Registered Nurses (RNs) or the resident census. Interview with the Interim Director of Nursing (IDON) at the time of observation revealed that he did not know why RNs were not included on the daily staff posting. He stated, an RN was on duty. Observations on 01/04/22 at 9:30 AM, 11:12 AM, 1:34 PM, and 4:05 PM revealed the daily staffing information was not posted. On 01/05/22 at 8:15 AM, the daily staffing information was posted and included RN hours. The resident census was not included.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure face coverings were worn by all those who entered the facility to include vendors that made deliveries to the kitchen. On 1/6/22 at 11:45 AM observation of the lunch tray line was conducted with the Registered Dietician (RD) present. An outside bread vendor entered the kitchen without a mask, walked past the tray line and went into the storage room. The RD was asked why the vendor did not have on a mask to which the vendor had no response. The RD asked the vendor to put on a mask and he walked by the tray line and went into an office to obtain a mask. Interview on 1/6/22 at 11:53 AM with the vendor revealed that he always came through the back delivery door to enter the kitchen. He said he had never been asked to wear a mask. During an interview on 1/6/22 at 3:13 PM the Nurse Consultant stated that masks were required by everyone entering the building.
- Potential for harm · D2022-01-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, facility policy review, and review of guidance from the Centers for Disease Control and Prevention (CDC), the facility failed to offer and administer the pneumococcal vaccination in a manner consistent with CDC recommendations and professional standards. The failure affected three of five residents (Resident (R) 8, R15, and R17) reviewed for immunizations. Findings include: Review of the facility's policy titled, Pneumococcal Vaccine, with a revision date of October 2019, revealed, 1. Prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine series within thirty (30) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated .2. Assessments of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission if not conducted prior to admission .7. Administration of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-01-28 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility staff failed to ensure that individual plan of care summary was sent with 3 of 22 Residents in the survey sample upon transfer to the hospital, Resident #22, #19, and #88. 1. The facility staff failed to ensure that Resident #22's plan of care summary was sent upon transfer to the hospital on 1/27/19. 2. Facility staff failed to send Resident #19's care plan summary when discharged to the hospital. 3. The facility staff failed to ensure Resident #88 plan of care summary was sent upon transfer to the hospital on 6/23/18 and 6/30/18. The findings included: 1. Resident #22 was a [AGE] year old admitted to the facility on [DATE] with diagnoses to include but not limited to Diabetes Mellitus, Congestive Heart Failure, and Peripheral Vascular Disease. The most recent comprehensive Minimum Data Set (MDS) assessment was a 60 day with an assessment reference date (ARD) of 1/10/19. Resident #22's Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-01-28 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility staff failed to ensure that a written notice of the Bed-Hold Policy was sent with 3 of 22 Residents in the survey sample upon transfer to the hospital, Resident #22, #19 and #88. 1. The facility staff failed to ensure that Resident #22 received a written notice of the Bed-Hold Policy upon transfer to the hospital on 1/27/19. 2. The facility staff failed to provide Resident #19 and/or Resident Representative a written Bed Hold Notice upon transfer to the hospital on [DATE]. 3. The facility staff failed to provide Resident #88 or resident representative with a written notice of the bed hold policy upon transfer to the hospital on 6/23/18 and 6/30/18. The findings included: 1. Resident #22 was a [AGE] year old admitted to the facility on [DATE] with diagnoses to include but not limited to *Diabetes Mellitus, *Congestive Heart Failure, and * Peripheral Vascular Disease. The most recent comprehensive Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-01-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and facility document review, the facility staff failed to store and label food in accordance with food service safety guidelines. The findings included: On 1/24/19 at approximately 2:30 P.M. on the way to the main kitchen staff members were observed in the Seaside Grill kitchen area with the refrigerator open. The Seaside Grill is the main dining room for the facility residents. The area has a kitchenette with 2 refrigerators. The first refrigerator had 4 doors on it. The Director of Health Care Food Services was also in the kitchenette. The refrigerator was inspected with the following observations noted: 1. 2 full chocolate cheese cakes covered but not labeled with date. 2. Half a chicken salad sandwich on a plate wrapped but not labeled with date. 3. 1 small fruit cup covered but not labeled with date. The Director of Health Care Food Services was asked about the unlabeled items and stated, These came over today from the kitchen and would be served tonight. Surveyor asked if they should be labeled when they were prepared and if so why. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and in the course of a complaint investigation, the facility staff failed to provide reasonable care for the protection of residents' property from loss for 1 of 22 residents (Resident #88) in the survey sample. The facility staff disposed of Resident #88's cards that had sentimental value. The findings included: Resident #88 was originally admitted to the facility on [DATE]. Diagnoses for Resident #88 included but not limited to Urinary Tract Infection and Altered Mental Status. The current Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/2/18 coded Resident #88 with 13 out of possible 15 score for Brief Interview for Mental Status (BIMS) which indicated no cognitive impairment. Based on a complaint investigation, the complainant alleged facility staff threw away Resident #88's most sentimental valuables when he did not return to the facility. An interview was conducted on 1/28/19 at approximately 1:30 P.M. with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and in the course of a complaint investigation, the facility staff failed to provide appropriate indwelling Foley catheter care for 1 of 22 residents (Resident #88) in the survey sample. 1. The facility staff failed to provide appropriate indwelling Foley catheter care for Resident #88 daily for 5 days in June 2018. The findings included: Resident #88 was originally admitted to the facility on [DATE]. Diagnosis for Resident #88 included but not limited to Urinary Tract Infection and Altered Mental Status. Resident #88 no longer resided in the facility. The most recent Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/2/18 coded Resident #88 with 13 out of possible 15 score for Brief Interview for Mental Status (BIMS) indicating minimal cognitive impairment. Based on a complaint, the complainant alleged facility staff did not provide catheter hygiene. The review of resident's Physician Orders and Care Plan revealed the following: Perform…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observation of 2 medication carts and 1 medication room; the facility staff failed to dispose of medications on a discharged Resident # 191. The facility staff failed to dispose of an expired controlled medication (Fentanyl patch) and unidentified medications for Resident #191. The findings include: Resident # 191 was admitted to the facility [DATE] from an acute care facility with diagnoses that included but not limited to Diabetes mellitus, hyperlipidemia, and chronic pain. Resident # 191 admission assessment with an assessment reference date (ARD) of [DATE] coded the resident as being able to complete the Brief Interview of Mental Status (BIMS). On [DATE] at approximately 11:27 AM an inspection was being conducted in the medication room. There was a locked box located on the wall in the medication room, consisting of two locks. Licensed Practical Nurse # 4 was asked what was inside of the box and she stated that she didn't know but thought it might be empty. She then stated that the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MAUGERI, JENNIFER | Individual | CONTRACTED MANAGING EMPLOYEE; CORPORATE OFFICER | since 06/15/2020 |
| DAMMEYER, ELIZABETH | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | since 01/05/2021 |
| CICCHESE, MICHAEL | Individual | CORPORATE DIRECTOR | since 11/20/2019 |
| KELSEY, DONNA | Individual | CORPORATE DIRECTOR | since 11/20/2019 |
| KNAPP, KEITH | Individual | CORPORATE DIRECTOR | since 11/20/2019 |
| MCGRAW, MIKE | Individual | CORPORATE DIRECTOR | since 11/18/2021 |
| QUARLES, RICHARD | Individual | CORPORATE DIRECTOR | since 11/20/2019 |
| RAWDEN, ROGER | Individual | CORPORATE DIRECTOR | since 11/18/2021 |
| SULLIVAN, MELISSA | Individual | CORPORATE DIRECTOR | since 11/20/2019 |
| ATLANTIC SHORES COOPERATIVE ASSOCIATION INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 08/29/2022 |
| LIFE CARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2020 |
CMS files one row per role, so the 13 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
What families pay in VA
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Virginia Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.