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Colville Tribal Convalescent C

1 Convalescent Center Blvd, Nespelem, WA 99155 · Government - Federal · 44 certified beds · (509) 634-2878 Medicare & Medicaid certified

Call the home — (509) 634-2878 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Mar 20231 actual-harm citation$8,173 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (19) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,173 in federal fines (most recent 2024-02-21)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
212 W Main Ave · (509) 647-5321 · Call to confirm hours
Pharmacy
19 Lakes St · (509) 634-2900 · Call to confirm hours
Grocery
3 Lakes Ave · (509) 634-2701 · Call to confirm hours
Park
1008 Crest Dr · (509) 633-9441 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.5%14.2%15.4%typical
Long-stay residents who lose too much weight2.3%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.0%0.9%better
Long-stay residents with a urinary tract infection5.2%1.6%2.0%worse
Long-stay residents with depressive symptoms0.0%17.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.7%2.6%3.3%better
Long-stay residents whose ability to walk worsened10.9%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.9%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%93.8%95.3%typical
Long-stay residents with pressure ulcers9.2%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control23.2%22.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table25.0%15.1%17.1%worse
Long-stay hospitalizations per 1,000 resident days1.161.331.67better
Long-stay outpatient ER visits per 1,000 resident days1.701.521.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

0.93
RN hours/ resident / day
0.67
LPN hours/ resident / day
3.12
Aide hours/ resident / day
4.71
Total nurse hours/ resident / day
0.83
RN hoursweekends
61.0%
Total nursing turnover
37.5%
RN turnover

How full it usually is: this home is certified for 44 beds and averages 32.7 residents a day — about 74% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.93 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.12 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.22 hrs/resident/day on weekends vs 4.90 on weekdays — 14% thinner on weekends. RN hours go from 0.97 to 0.83 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-04-03)
4
at the previous standard inspection (2024-04-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

19 citations, most serious first. The 11 most serious are shown; the remaining 8 are one tap away and print in full.

  • Actual harm · G2024-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide two staff supervision required for transfers for 1 of 3 sampled residents (Resident 1), reviewed for accidents. Resident 1 experienced harm when they sustained a painful inoperatable right femur (thigh bone) fracture after a staff assisted fall. This failure placed residents at risk of potentially avoidable accidents, injuries, and diminished quality of life. Findings included . Review of the undated facility policy titled, Fall Prevention Protocol, showed the facility would minimize risk for injury from preventable falls by assessing residents for fall risk and care planning safety interventions. According to the 12/06/2023 quarterly assessment, Resident 1 had diagnoses including stroke with hemiplegia (paralysis that affects one side of the body) and hemiparesis (weakness affecting one side of the body) affecting the right dominant side, and right arm contracture (fixed tightening of muscle, tendons, ligaments, or skin that prevents normal movement). The assessment further showed Resident 1 was dependent on staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure meals were served at palatable temperatures during 1 meal service observed. This failure put residents at risk of decreased enjoyment of their meals, and possible reduced dietary intake. Findings included . According to [NAME] Administrative Code [PHONE NUMBER]0, time/temperature control for safety of food, hot and cold holding (FDA Food Code 3-501.16), food must be maintained: At 135°F (57°C) or above, or at 41°F (5°C) or less. In an observation on 04/03/2025 at 11:46 AM of the lunch meal service, the temperatures (in degrees Fahrenheit) were as follows: Pureed (when food is turned into a paste) carrots = 129.5 °F Pureed goulash = 129.3 °F Mixed berries = 48.3 °F Milk = 50.1°F These temperatures did not meet the requirements that hot food must be 140 °F or greater and cold foods must be less than 41 °F or less, when served. On 04/03/2025 at 12:04 PM, the food was placed on a cart and was ready to be served to the residents. Staff G, Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety. Specifically, expired foods were not discarded for 1 of 2 refrigerators, 1 of 1 dry storage areas, and food items in the refrigerator and freezer were not dated when opened. These failures placed residents at risk for foodborne illnesses. Findings included . During an initial tour of the kitchen on 03/31/2025 at 8:41 AM, the dry storage area revealed a can of bean sprouts that expired on 06/09/2024, eight packages of nonfat dry milk that expired on 05/01/2022, six boxes of corn starch that expired on 02/17/2024 and a box of couscous that expired on 09/05/2020. The refrigerator in the main kitchen contained a bag of salmon with a use by date of 03/27/2025, a bag of brown wilted lettuce that had no date, four containers of grape juice that expired 02/22/2025, four half sandwiches and an opened bag of whipped topping that had no dates. The freezer contained opened bags of French fries, corn dogs, broccoli, and dinner rolls that had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure infection control practices were followed during 1 of 1 meal services and 1 of 2 medication administration observations to include removal of gloves and performing hand hygiene (HH) when indicated and failed to sanitize a mechanical lift between resident transfers. Additionally, staff did not follow Enhanced Barrier Precautions when indicated for 2 of 3 sampled residents (Residents 13 and 21), reviewed for isolation precautions. These failures placed the residents at risk for the spread of infections, illnesses and unintended health consequences. Findings included . Review of the facility's undated policy titled, Hand Hygiene Guideline in Health Care Setting showed hand hygiene could be performed by washing hands with soap and water or using alcohol-based hand rub (ABHR) to reduce the number of microorganisms on the hands in order to prevent transmission of healthcare associated pathogens from one patient to another. The policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the call light (a device used to request help as needed) was accessible for 1 of 3 sampled residents (Resident 18), reviewed for environment. This failure placed the resident at risk for unmet needs, potentailly avoidable accidents, and diminished quality of life. Findings included . The 03/12/2025 quarterly assessment documented Resident 18 had diagnoses including Parkinson's disease (a disorder of the central nervous system that affects movement), arthritis and depression. In an observation and interview on 03/31/2025 at 10:12 AM, Resident 18 was lying in bed. Resident 18 stated they spilled their water and were wet. When asked if they had put their call light on for help, Resident 18 stated no. The resident tried to find their call light and could not find it. The surveyor attempted to hand Resident 18 the call light but it was stuck behind the bed. In an observation on 04/02/2025 at 9:16 AM, Resident 18 was sitting in their wheelchair. Resident 18 stated they wanted to lay down and reached for their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure medications were given as ordered for 1 of 6 sampled residents (Resident 13), reviewed for medication administration. This failure placed residents at risk for adverse health consequences and diminished quality of life when doses of medications were omitted. Findings included . <Resident 13> The 01/29/2025 quarterly assessment documented Resident 13 had diagnoses including diabetes, high blood pressure and end stage kidney disease, and had severe cognitive impairments. A review of active orders documented Resident 13 was to receive the following medications: -10/03/2024 Velphoro 500 milligrams (mg) with meals to help maintain calcium levels in the blood. -10/03/2024 Lispro insulin 5 units with meals, hold if blood sugar was less than 100 for diabetes. -01/29/2025 Semglee insulin 100 units daily when Lantus was used up for diabetes. -04/02/2024 Norvasc 5 mg daily for high blood pressure. A review of the March 2025 medication administration record (MAR) revealed omitted entries (blank spaces) for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure expired medications were removed from inventory in 1 of 2 medication carts in use, and failed to ensure the temperature of the medication room was monitored in the facility medication room. These failures placed residents at risk of receiving medications that were expired or not properly stored. Findings included . <Expired Medications> During an observation of the medication cart on the 300 Unit on 04/03/2025 at 7:43 AM with Staff E, Licensed Practical Nurse, the following medications were found to be expired: -1 blisterpack sleeve of rosuvastatin calcium, expiration date 03/31/2025 for Resident 25, and -2 boxes of Debrox 6.5% ear wax removal solution, expiration 03/20/2025 for Residents 4 and 12. Staff E replaced the rosuvastatin with a new sleeve available in the overflow drawer and the Debrox drops were discarded. Staff E stated nurses were to check medication expiration dates prior to giving the medications. They stated the Debrox drops and rosuvastatin were given on the night shift at bedtime so Staff E had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident personal refrigerators were maintained in a clean manner, without expired foods and at the appropriate temperatures for 1 of 3 sampled residents (Resident 18), reviewed for a homelike environment. In addition, the facility failed to maintain a freezer in the dining room in a clean manner. This failure placed the residents at risk of eating spoiled foods and having an unclean environment. Findings included . During an observation and interview on 03/31/2025 at 10:42 AM, Resident 18 was lying in bed. They had a personal refrigerator that had a container in the freezer. The container had a frozen hamburger with ice crystals inside. The resident stated it had been in there a month or more. The freezer was filled with ice crystals. Subsequent observations of the freezer with ice crystals and the frozen hamburger were made on 04/01/2025 at 11:33 AM, 04/02/2025 at 8:58 AM and 04/03/2025 at 9:13 AM. In an interview on 04/03/2025 at 8:48 AM, Staff E, Licensed Practical Nurse, stated the nurses and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-16 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review failed to ensure submission of the Payroll Based Journal (PBJ) per the Centers of Medicare and Medicaid (CMS) requirement for 1 of 1 Fiscal Year (FY) Quarter (Q4 2023 [July 1 through September 30, 2023]), reviewed for PBJ submission. This failure constituted Past Non-Compliance (the facility was not in compliance at the time the situation occurred; however, there was sufficient evidence that the facility corrected the non-compliance after it was identified). The facility implemented and completed a plan of correction which was verified by surveyors. The plan of correction included installation of a computer program that provided secure authenticated access for remote and mobile users, request and granted access to the CMS reporting system, staff education regarding CMS PBJ data submissions, and review of PBJ submission quarterly reports to ensure solutions were sustained. Findings included . Review of the CMS Electronic Staffing Data Submission Payroll-Based…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-04-30 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a discharge summary that included a physician recapitulation/summary of the resident's stay, as required, for 2 of 3 sampled residents (31, 82) reviewed for discharge. This failure placed the resident at risk for having an incomplete medical record. Findings included . <Resident 31> According to an admission assessment, dated 03/11/2024, Resident 31 was cognitively intact and had diagnoses which included anxiety and a psychotic disorder (mental disorder that caused abnormal thinking and perceptions) with hallucinations (hearing and seeing things that were not there). Per the medical record, Resident 31 was discharged from the facility on 03/20/2024. A Transition of Care/Discharge summary form, signed by the resident on the date of discharge, included instructions for them to follow up with the behavioral health clinic. The area for the Recapitulation of Stay (summary of the care and treatment the resident received at the facility) was blank. A physician summary of care was not found elsewhere in the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-30 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the Food Service Manager had the required credentials. This failure placed all residents at risk for receiving dietary services from staff without the required competencies. Findings included . During an interview on 04/30/2024 at 10:17 AM, Staff C, Food Services Manager, stated that they did not have a kitchen manager certification. During an interview on 04/30/2024 at 12:41 PM, Staff A, Administrator, stated that the facility had a Registered Dietician employed that worked closely with Staff C, and came into the facility at least every three months. They further stated that Staff C had not done the education to become certified as a food manager. During an interview on 04/30/2024 at 1:39 PM, Staff A acknowledged that Staff C did not have the required certification to meet the regulation. Reference (WAC) 388-97-1160 (1)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 8 citations
  • Potential for harm · Dcited before2024-04-30 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. Specifically, glove changes and hand hygiene was not done appropriately, contaminated gloves were set on a clean food prep counter during meal preparation and the sanitizing bucket solution was not monitored, as required. Additionally, meat sandwiches in the dining room refrigerator were not labeled with a made or discard by date. These failures placed residents at risk for consuming contaminated foods and food-borne illness. Findings included . <Hand Hygiene/glove changes during meal preparation on 04/24/2024> At 8:10 AM and 8:14 AM, Staff E, Cook, was observed touching/adjusting their shirt with their gloved hands. Staff E then continued to plate the food without changing their gloves. At 8:18 AM, Staff E opened the refrigerator, removed an item, then continued to plate the food without changing their gloves. At 8:19 AM, Staff E pushed up their eyeglasses with their gloved hand and did not change their gloves before they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facilty failed to ensure submission of the Payroll Based Journal (PBJ) per the Centers of Medicare and Medicaid (CMS) requirement for 1 of 1 Fiscal Year (FY) Quarter (Q1 2024 [October 1 through December 31 2023]), reviewed for PBJ submission. This failed practice resulted in CMS to have inaccurate data related to nursing home staffing levels which had the potential to impact the care and services provided to all the residents in the facility. Findings included . Review of the CMS Electronic Staffing Data Submission Payroll-Based Journal Long-Term Care Facility Policy Manual, Version 2.6, June 2022, showed on page 6, 1.4 Methods of Submission, as entering data manually electronically in the CMS system, or by uploading the data directly from an automated payroll or time attendance system. Review of the CMS PBJ Staffing Data Report for FY Q1 2024 showed no data was submitted for the referenced quarter. Review of documents provided to the state agency survey team on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-03 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to acquire and administer the correct medication formulation for 1 of 3 sample residents (3), observed during medication administration. This failure placed the resident at risk for adverse side effects and diminished quality of life. Findings included . According to the 01/04/2023 annual assessment, Resident 3 had diagnoses including major depressive disorder and borderline personality disorder (a mental illness that severely impacts a person's ability to regulate their emotions). Review of Resident 3's physician orders showed an order dated 08/31/2022 for Depakote Extended Release (ER) [a formulation where medication is slowly delivered over a 24-hour period, typically administered once daily], for borderline personality disorder. On 03/01/2023 at 7:40 AM during medication administration observation, Staff D, Licensed Practical Nurse (LPN), administered Depakote Delayed Release (DR) [a formulation where medication has a special coating that prevents the drug from dissolving too early, typically administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety. Failure to label perishable foods with the opened on dates or discard dates, having expired foods, or monitoring refrigerator tempuratures placed all residents at risk for food-borne illness. Findings included . On 02/27/2023 at 9:15 AM, during a tour of the kitchen with Staff J, Cook, the following observations of the walk-in refrigerator were made: 1. A closed gallon ziplock baggie contained a large piece of raw meat, with 02/23 handwritten in black marker on the bag. The baggie was not labeled with the type of meat, nor did the date specify if it the date was when the food was opened or the discard date. it was unclear if the date meant February 23, 2023 or February 2023. 2. An unlabeled, undated, lidded plastic container of sliced, cooked meat. 3. Undated and partially-used containers of soy sauce, [NAME] BBQ sauce, Hawaiian Punch, and milk. 4. Undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-03 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure four of five sample residents (24, 13, 20, 3), reviewed for unnecessary medications, were informed of the potential risks associated with the use of psychotropic/psychoactive medications (medications that can affect the mind, emotions, and behaviors). Failure to include the Black Box warnings issued by the FDA (Food and Drug Administration), related to drugs that carried specific health risks and/or more serious or life-threatening adverse effects, resulted in the residents and/or their representative not being fully informed of the potential risks and benefits of taking the medications. Findings included Resident 24 Per the 02/13/2023 quarterly assessment, Resident 24 had diagnosis which included anxiety and depression, and had received psychotropic medications daily. The February 2023 Medication Administration Record (MAR) showed on 10/21/2021, the resident was prescribed Risperidone (a medication used to treat anxiety), and on 05/24/2022, Effexor was prescribed to treat the depression. Review of Resident 24's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-03 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to investigate concerns (grievances) expressed by residents, and to provide follow-up with residents timely for 5 out of 7 resident council members (8, 7, 20, 3, 18), reviewed for grievances. In addition, the facility failed to establish a grievance policy with all the required components. These failures placed the residents at risk of having unresolved grievances and a diminished quality of life. Findings included . Review of the December 2022 through February 2023 Resident Council Meeting minutes showed resident council members had repeated concerns of rooms not being cleaned, beds not being made, and laundry not being picked up. Review of the Resident Grievance Log dated 08/26/2019 through 12/14/2022 showed no entries were made after 12/14/2022, and the log did not include any concerns expressed during resident council meetings. Review of the facility's undated grievance policies stated that residents were encouraged to discuss their grievances at resident council meetings and social services would fill out the Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify a resident's report of missing items as an allegation of misappropriation of resident property for 1 of 2 sample residents (20), reviewed for missing property. This failure resulted in the allegation not being investigated or reported to the State Agency as required, and placed the resident at risk for further misappropriation and potential abuse. Findings included . According to a 12/14/2022 comprehensive assessment, Resident 20 was cognitively intact and made decisions regarding their care. During an interview on 02/27/2023 at 12:46 PM, Resident 20 stated they were missing two blankets and a green sweater in the last couple of months. They further stated that staff had looked all over, but could not find the items, and the resident was concerned that they had been stolen. The resident further stated they treasured the blankets so much, and they were probably worth 100 to 120 dollars. A review of the facility's Accident and Incident log, Grievance Log and Missing Property logs from December, 2022 to March 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-03 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility requested that residents and/or their representatives waived their right to hold the facility responsible for losses of personal property, which was a resident right, for one of two sample residents (20), investigated for missing property. This failure disallowed residents from obtaining reimbursement from the facility. Findings included . Review of the admission Packet showed a Miscellaneous Authorization Form. The second item on the form showed a Release from Responsibility for Valuables, which stated that the facility will not be responsible for the loss or damage to any money, jewelry, glasses, documents, hearing aides, furs or other articles of unusual value. A review of Resident 20's record showed the Miscellaneous Authorization Form, with the release from responsibility for valuables, was signed on 03/02/2022. During an interview on 02/27/2023 at 12:46 PM, Resident 20 stated they were missing two blankets and a green sweater in the last couple of months. During an interview on 03/02/2023 at 8:17 AM, Staff F, Social Services,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,173 in federal fines across 1 penalty.

  • $8,173 — penalty dated 2024-02-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
CONFEDERATED TRIBES OF THE COLVILLE RESERVATIONOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 11/05/1981
ERICKSON, JARRED-MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
MOORE, CASEYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
HUTTON, SALLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
LEWIS, LORENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 12 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505412. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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