Mirabella
116 Fairview Avenue N, Seattle, WA 98109 · Non profit - Corporation · 46 certified beds · (206) 254-1400 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $23,463 in federal fines (most recent 2026-04-29)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.4% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.3% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.5% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.9% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 10.5% | 2.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.6% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 0.0% | 12.4% | 18.9% | check this* — see note marked star below the table |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 32.3% | 22.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 0.0% | 15.1% | 17.1% | check this* — see note marked star below the table |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 17.3% | 19.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 19.0% | 13.4% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 114 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 72 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.63 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.7%CMS range 54.0–67.9 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.4–13.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 70.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.1–10.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 46 beds and averages 37.6 residents a day — about 82% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.38 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.51 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.85 hrs/resident/day on weekends vs 4.59 on weekdays — 16% thinner on weekends. RN hours go from 1.61 to 1.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 12 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · G2026-04-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a foam pressure offloading dressing was consistently applied and changed per physician order to prevent pressure injury/pressure ulcer (PI/PU - localized damage to the skin and/or underlying soft tissue usually over a bony prominence as a result of intense and/or prolonged pressure), and to consistently complete weekly skin assessments for 1 of 3 residents (Resident 1), reviewed for PI/PU. Resident 1 experienced harm when they developed an unstageable pressure ulcer (injury occurs when the extent of tissue damage is obscured when slough [dead tissue forms over a wound] or eschar [a thick, dry, leathery layer of dead tissue that forms over a deep wound] on their left heel that required debridement by a wound care specialist. This failure placed residents at risk for skin injury, adverse outcomes, infection, and a diminished quality of life.Findings included. Review of the facility policy titled, Pressure Injury and Prevention,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent avoidable accidents during mechanical lift transfers for 1 of 2 residents (Residents 1), reviewed for falls. Resident 1 experienced harm from an avoidable fall when left unsupervised on edge of their wheelchair after staff attempted applying a mechanical lift sling under the resident, subsequently falling out of their wheelchair and sustained a broken tibia (shin bone fracture) requiring a transfer to the emergency room (ER). This failure placed all residents at risk for avoidable falls, physical injuries, functional decline, and diminished quality of life. Findings included . Review of the facility's policy titled, Transfer/Lift Techniques, last revised in October 2023, showed, It is the policy of the Company [facility] to establish a policy to minimize, to the best of our ability, the potential for injury to residents and employees during transfers/lifting by appropriate assessment of assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pharmacy services were provided to meet the needs of 1 of 4 residents (Resident 1), reviewed for medication administration. The failure to administer and/or document medication administration in accordance with professional standards of practice placed the resident at risk of negative outcomes and a diminished quality of life.Findings included .Review of the facility's policy titled, Medication and Treatment Administration, dated January 2024, showed that medications would be administered as prescribed. The policy further showed that the Seven Rights of medication administration would be observed for right resident, right drug, right dose, right time, right route, right manufacturer/pharmacy recommendations, and right documentation.Resident 1 readmitted to the facility on [DATE] with diagnoses that included hiatal hernia (the upper part of the stomach [a muscular organ that digests food] bulges up into the chest through an opening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food items were handled appropriately in accordance with professional standards of food safety for 1 of 1 Freezer (Kitchenette Freezer), 2 of 2 seasoning shelves (Kitchenette Seasoning Shelf & Spices in Process Shelf on the 9th floor) and 1 of 1 dry storage room (Dry Storage Room on the 9th Floor), reviewed for food services. The failure to date and discard expired food items placed the residents at risk for food borne illness (caused by the ingestion of contaminated food or beverages), cross contamination, and a diminished quality of life. Findings included . Review of the facility's policy titled, General Food Storage Standards, dated November 2024, showed that food storage should incorporate specific standards and criteria to maintain a clean and safe environment for healthful delivery to the residents. The policy further showed, All potentially hazardous foods must be labeled with a date sticker as soon as the package is opened or the item is prepared. KITCHENETTE FREEZER A joint observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-27 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the daily nurse staffing form was accurately completed and posted with actual hours worked after the start of each shift for 4 of 4 days (06/24/2025, 06/25/2025, 06/26/2025 & 06/27/2025), reviewed for sufficient and competent staffing. This failure placed the residents and their representatives at risk of not being fully informed of current staffing levels, potentially affecting their understanding of staff availability and care delivery. Findings Included . Review of the facility's policy titled, Postings - Required for SNF [Skilled Nursing Facility], dated March 2025, showed, It is the policy of the Company to post information according to state specific and federal guidelines for Skilled nursing. The policy further showed that the facility would post the total number and actual hours worked of direct care staff per shift. Multiple observations of the posted daily nurse staffing form showed the planned actual hours, and did not show the actual hours worked on the following dates and times: - On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP-precaution to protect residents from Multidrug-Resistant Organism [a germ that is resistant to medications that treat infections]) practices were followed for 1 of 5 residents (Resident 137), and failed to disinfect/sanitize medical equipment between resident use for 2 of 3 staff (Staff E & Saff F), reviewed for infection control. These failures placed the residents, staff, and visitors at an increased risk of infection and related complications. Findings included . Review of the facility's policy titled, Enhanced Barrier Precautions, revised on 02/20/2025, showed, EBP refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. It further showed that high-contact care activities included dressing, bathing, transferring, providing hygiene, changing linens, changing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY RESIDENT 20 Review of a face sheet printed on 06/27/2025 showed that Resident 20 was admitted to the facility on [DATE]. Review of Resident 20's EHR on 06/26/2025 showed there was no copy of an Advance Directive or documentation that the resident was asked for or offered assistance in completing one. In an interview on 06/26/2025 at 3:32 PM, Resident 20 stated that they had a copy of their Advance Directive at home, and that the facility staff did not request a copy. A joint record review and interview on 06/26/2025 at 3:48 PM with Staff C, showed that there was no documentation in the EHR that an Advance Directive was requested, offered, or obtained. Staff C stated that it should have been requested during admission. In an interview and joint record review on 06/27/2025 at 10:49 AM, Staff B, Director of Nursing, stated that staff should have asked Resident 20 and/or their representative for an Advance Directive during admission. If one exists, a copy should be in their EHR. If a resident did not have it, Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure timely reporting of an injury of unknown source to the State Agency for 1 of 1 resident (Resident 15), reviewed for abuse/neglect reporting. This failure placed the resident at risk for potential unidentified and ongoing abuse and lack of protection from abuse. Findings included . Review of the facility's policy titled, Abuse and incident reporting, dated in May 2024, showed, The facility will ensure that all alleged violations involving abuse neglect exploitation or mistreatment including injury of unknown origin and misappropriation of resident property are reporting [reported] appropriately and timely in accordance with the federal and state requirements. Review of a face sheet printed on 06/27/2025, showed Resident 15 was readmitted to the facility on [DATE] with diagnosis that included dementia (memory loss). Review of a quarterly Minimum Data Set (an assessment tool) dated 05/01/2025, showed Resident 15 had severe cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 1 of 3 residents (Resident 36), reviewed for closed records. The failure to ensure resident assessments were completed accurately on the Minimum Data Set (MDS-an assessment tool) regarding discharge status placed the resident at risk for unidentified and/or unmet care needs, and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated in October 2024, showed, .an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record, physician, and family, guardian and/or other legally authorized representative, or significant other as appropriate or acceptable. It is important to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Level II Preadmission Screening and Resident Review (PASARR-an assessment used to identify people referred to nursing facilities with Serious Mental Illness [SMI], Intellectual Disabilities [ID]; or Related Conditions are not inappropriately placed in nursing homes for long-term care) referral was made for 1 of 5 residents (Resident 23), reviewed for PASARR screening. This failure placed the resident at risk of not receiving the care and services appropriate for their needs. Findings included . Review of the facility's policy titled, PASRR - Preadmission Screening and Resident Review, dated January 2025, showed that it was the policy of the facility to abide by the federal requirement for PASARR to ensure that individuals are not inappropriately placed in nursing facilities for long term care. The policy further showed, A resident who has or is suspected to have MI or ID/ developmental disability or related conditions may not be admitted to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to facilitate quarterly care conferences or care plan meetings for 1 of 13 residents (Resident 6), reviewed for care planning. This failure placed the residents at risk for unidentified and unmet care needs, and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning, revised in November 2025, showed, Care planning and implementation of care will involve the resident and/or resident's legal representative, resident's attending physician and interdisciplinary team including licensed nurse, certified nursing assistant and food service staff. Review of a face sheet printed on 06/27/2025 showed that Resident 6 admitted to the facility on [DATE]. In an interview on 06/24/2025 at 3:09 PM, Resident 6 stated that they had not attended a care conference or care plan meeting. Review of Resident 6's Electronic Health Records (EHR) did not show documentation that they had a care conference and/or care plan meeting that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper labeling and storage of respiratory equipment were followed for 1 of 3 residents (Resident 237), reviewed for respiratory care. This failure placed the resident at risk for respiratory infections, related complications, and diminished quality of life. Findings included . Review of the facility's policy titled, Oxygen/Respiratory therapy & [and] safety, dated January 2025 showed, Oxygen/respiratory equipment tubing/cannula [a flexible tubing that delivers oxygen]/mask and plastic container bag will be changed at least weekly and anytime as needed. Oxygen/respiratory equipment tubing/cannula/mask and bag will be dated and initiated each time it is changed. When oxygen/respiratory equipment is not in use, place the tubing/cannula/mask into the bag to keep clean and prevent contamination. Review of a face sheet printed on 06/27/2025 showed Resident 237 was admitted to the facility on [DATE] with diagnosis that included acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · Dcited before2025-06-27 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure assessment and care plan were in place for side rail use, and/or inform the resident and/or their representative the risks and benefits prior to side rail use/installation for 1 of 4 residents (Resident 9), reviewed for side rails. This failure placed a resident at risk for entrapment, injury, and a diminished quality of life. Findings included . Review of the facility policy titled: Side Rail Assessment, revised in April 2024 showed that individual side rail assessments will be performed on a regular basis and the side rail evaluation would include data collection analysis and determination of potential alternatives to side rail usage. The policy showed that when the side rails are deemed necessary and appropriate, the facility will provide education to the residents or residents' representatives pertaining to the risk and benefits of side rail use. The policy further showed that it is the policy of the facility to review the risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Medication Regimen Review (MRR- a comprehensive assessment of resident's medications, performed by a pharmacist [a qualified professional to provide expert advice on medication management, safety, and regulatory compliance] to identify and address potential problems) was completed for 1 of 5 residents (Resident 1), reviewed for unnecessary medications. This failure placed the resident at risk of receiving unnecessary medications and a diminished quality of life. Findings included . Review of the facility's policy titled, Drug Regimen Review, Report & [and] Act on Irregularity, dated February 2024 showed, The Consultant Pharmacist will review the drug regimen, including medical records of each resident, at least once a month and will report any irregularities to the Attending Physician, Director of Nursing and Medical Director. Review of Resident 1's May 2025 MRR dated 05/21/2025 showed a pharmacist recommendation to discontinue melatonin (a medication/supplement to help with sleep) due to potential side effects. It…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were properly labeled with open date in accordance with current accepted professional standards for 1 of 2 medication carts (Health Center 2 [HC 2]), reviewed for medication storage and labeling. This failure placed the residents at risk for receiving compromised or ineffective medications, unsafe medication administration, and potential adverse side effects. Findings included . Review of the facility's policy titled, Medication Storage and Accounting, dated February 2025, stated that all medications must be labeled in compliance with regulations. Labels must include the resident's name, prescribing physician, drug name/strength/quantity, date filled, prescription number, issuing pharmacy, instructions, and expiration date. During a joint observation and interview on 06/26/2025 at 8:29 AM with Staff K, Registered Nurse, showed the HC 2 medication cart had following medications: - One opened box with four Lidocaine (medication to treat pain) patches labeled for Resident 13 with no open or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bed controls were in a safe operating condition for 1 of 4 residents (Resident 6), reviewed for environment. This failure placed the resident at risk for injury and a decreased quality of life. Findings included . Review of the facility's policy titled, Preventative Maintenance, dated in March 2024, showed, they practice preventive maintenance in order to minimize down time of equipment and machinery and maximize resident comfort. Preventive maintenance ensures that all equipment is operating at optimal efficiency. Staff is trained to monitor for early detection of malfunction to prevent further breakdown. Review of a face sheet printed on 06/27/2025 showed Resident 6 admitted to the facility on [DATE]. In an interview and observation on 06/24/2025 at 8:14 AM, Resident 6 stated that they were worried about their bed control. Observation showed that Resident 6's bed remote control wiring was exposed at the base of the bed control.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a thorough investigation for 1 of 2 residents (Resident 1), reviewed for abuse and/or neglect investigations. This failure placed the residents at risk for repeated incidents, unidentified abuse and/or neglect, and a diminished quality of life. Findings included . Review of the Nursing Home Guidelines, The Purple Book, Sixth Edition, dated October 2015, showed, A thorough investigation is a systematic collection and review of evidence/information that describes and explains an event or a series of events. It seeks to determine if abuse, neglect, abandonment personal and/or financial exploitation or misappropriation of resident property occurred, and how to prevent further occurrences . All incidents require thorough investigation and reporting, as necessary, according to state and federal regulations. All such investigations attempt to determine if such injury or allegation of injury results from abuse or neglect. Review of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-14 · tag F0729 — isolatedVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain registry verification to ensure staff met competency evaluation requirements before allowing to serve as a nurse aide for 2 of 3 staff (Staff F and Staff G), reviewed for nursing aide registry. This failure placed the residents at risk for potential abuse, neglect and unmet care needs. Findings included . Review of the facility's policy titled, Abuse and Incident Reporting - SNF [Skilled Nursing Facility] [NAME], last revised in June 2024, showed, Before new employees are permitted to work with residents, references provided by the prospective employee will be verified as well as board registrations and certifications. The facility will not employ or otherwise engage individuals who have been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law. This applies to all employees .The facility will not employ or otherwise engage an individual who: 1. Has a finding entered into the State Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement abuse and neglect policies and procedures to protect residents from misappropriation of property during the investigation of allegation for 1 of 3 residents (Resident 1), reviewed for abuse investigation. This failure placed the resident at risk for unidentified misappropriation/exploitation and lack of protection from abuse. Findings included . Review of the facility's policy titled, Abuse and Incident Reporting, approved in June 2024, showed that a prompt and thorough investigation is the process used to determine what happened and the nurse supervisor or designee would immediately begin the investigation upon notification of an incident and/or alleged abuse. The policy further showed if a staff member is identified as allegedly/possibly involved in suspected abuse, they must be removed from all residents care pending further investigation in order to do all to protect the resident/other residents from further abuse. Review of the quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegation of misappropriation of property was reported timely to the State Agency for 1 of 3 residents (Residents 1), reviewed for abuse allegation. This failure placed the residents at risk for potential unidentified misappropriation/exploitation and lack of protection from abuse. Findings included . Review of the facility's policy titled, Abuse and Incident Reporting, approved in June 2024 showed, it was the policy of the company to protect the rights, safety and wellbeing of each resident ( regardless of physical or mental condition), for whom we provide care and treatment against any and all forms of physical, verbal, sexual and mental abuse and from neglect, exploitation, financial abuse (including misappropriation of property), use of photographs or recording in any manner that would demean or humiliate a resident, abandonment, or any treatment that would result in physical harm, pain or mental suffering. The policy further showed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely initiate and/or thoroughly investigate allegation of misappropriation of property for 1 of 3 residents (Resident 1), reviewed for abuse investigation. This failure placed the residents at risk for potential unidentified misappropriation and lack of protection from abuse. Findings included . Review of the facility's policy titled, Abuse and Incident Reporting, approved in June 2024 showed, it was the policy of the company to protect the rights, safety and wellbeing of each resident ( regardless of physical or mental condition), for whom we provide care and treatment against any and all forms of physical, verbal, sexual and mental abuse and from neglect, exploitation, financial abuse (including misappropriation of property), use of photographs or recording in any manner that would demean or humiliate a resident, abandonment, or any treatment that would result in physical harm, pain or mental suffering. The policy further showed that a prompt and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 4 of 5 residents (Residents 20, 12, 10, & 21), had a completed and an accurate Preadmission Screening Resident Review (PASRR) (an assessment used to identify people referred to nursing facilities with Serious Mental Illness (SMI), intellectual disabilities; or related conditions are not inappropriately placed in nursing homes for long term care) on admission. This failure placed these residents at risk for unmet care needs, unmet mental needs, and a decreased quality of life. Findings included . Record review of the facility's policy titled, PASSR-Preadmission Screening and Resident Review policy, dated October 2023, showed that the company will abide by the federal requirement for PASRR to ensure that individuals are not inappropriately placed in nursing facilities for long term care. This policy showed PASRR required that (1) all applicants to a Medicaid-certified nursing facility be evaluated for mental illness and/or intellectual disability;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop person-centered comprehensive care plans for 5 of 11 residents (Residents 230, 4, 19, 21, & 20) whose care plans were reviewed. The facility's failure to develop individualized, comprehensive care plans left residents at risk for unmet care needs. Findings included . Review of the facility's policy titled, Care Planning, revised in October 2023, showed that within 21 days of admission and/or 7 days after the completion of the comprehensive assessment the interdisciplinary team including the resident and/or responsible party would develop a comprehensive care plan. RESIDENT 230 Review of the physician's order, dated 05/29/2024, showed Resident 230 had an order of oxygen (O2) at two liters (unit of measurement) per minute via nasal cannula (flexible tubing that sits inside the nostrils and delivers O2 as needed for shortness of breath. Review of Resident 230's June 2024 Medication Administration Record (MAR) showed Resident 230 was using O2 since…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure necessary respiratory care and services were provided in accordance with professional standards of practice for 3 of 3 residents (Residents 5, 19, & 230), reviewed for respiratory care. Specifically, oxygen (O2) equipment was not maintained to include care of O2 tubing and nasal cannula (flexible tubing that sits inside the nostrils and delivers O2) and did not have signage for when oxygen was in use. This failure had the potential to affect the resident's respiratory status, including respiratory infections and related complications and the potential to create a hazardous environment. Findings included . Review of the facility's policy titled, Oxygen/Respiratory Therapy and Safety, revised in January 2020, showed, The resident's room will have a sign signifying when oxygen is in use. The policy showed, Oxygen/respiratory equipment tubing/cannula/mask and plastic container bag will be changed at least weekly and anytime as needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the medication room refrigerator temperature logs in 1 of 3 medication room refrigerators (Medicine Refrigerator) reviewed for medication storage and labeling. This failure placed the residents at risk for receiving compromised or ineffective medications. Findings included . Review of the facility's policy titled, Medication Storage in the Facility, revised on 01/01/2023, showed medications requiring refrigeration were kept in a refrigerator at temperatures between 36 Fahrenheit (F- a temperature scale)- 46 F with a thermometer to allow temperature monitoring. It further showed the facility should maintain a temperature log in the storage area to record temperatures at least once a day. Joint observation on 06/26/2024 at 3:25 PM with Staff B, Director of Nursing, showed that there were three refrigerators (medicine refrigerator, intravenous [within a vein] refrigerator and food refrigerator) in the medication storage room. The medicine refrigerator had one pneumococcal (helps protect against some…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep the kitchen refrigerator and storage free of expired food and staff failed to demonstrate handwashing while preparing lunch for all residents. These failures placed all residents at risk for a food borne illness by potentially serving expired food products and cross contamination from poor hand hygiene during food preparation. Findings included . Review of the facility's General Food Storage Standards, dated January 2023, showed the food storage should incorporate specific standards and criteria to maintain a clean and safe environment for healthful delivery to the residents. The procedure included that any food items that reached their expiration date would be discarded. Review of the facility's Hand Hygiene policy, dated 02/21/2022, showed that the facility considered hand hygiene the primary means to prevent the spread of infections. The policy showed all personnel should be trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare-associated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility's water management program included a flow diagram to assess or monitor the potential growth of legionella (a water-borne bacteria that can cause pneumonia [a lung infection]) or other waterborne pathogens (an organism that can cause disease), and to review infection prevention and control policy (IPCP) at least annually. Additionally, the facility failed to ensure proper hand hygiene practices were followed during room tray and activity flyer delivery for 2 of 6 staff (Staff H & I) and failed to put isolation precautions for Aerosolizing Generating Procedure (AGP-a medical procedure that produce minute particles that become suspended in the air) for 1 of 2 residents (Resident 4), reviewed for infection control. These failures placed the residents at risk for facility acquired or healthcare-associated infections and related complications. Findings included . LEGIONELLA WATER MANAGEMENT PROGRAM In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure informed consent for psychotropic medication (a drug that affects behavior, mood, thoughts, or perception) was completed prior to administration for 2 of 5 residents (Residents 15 & 20), reviewed for unnecessary medications. This failure placed the residents and/or their representatives at risk of not being fully informed of the risks and benefits before making decisions about medications prior to administration. Findings included . Review of the facility's policy titled, Psychotropic Medication Management, revised in November 2021, showed that the resident/resident representative would be informed of the medication order, indication for use, and the right to refuse. The policy further showed that resident would be informed of the risk versus benefits of the medication to be administered. RESIDENT 15 Review of the physician's order dated 03/09/2024 showed Resident 15 had an order for a medication for anxiety. Review of the March 2024 to June…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an advance directive (a written instruction, such as a living will or Durable Power of Attorney [DPOA] for health care) was obtained from the resident and/or their representative and ensure a copy was readily available in the medical records for 2 of 3 residents (Residents 4 & 21), reviewed for advance directives. This failure placed the resident and/or their representative at risk for losing their right to have their preferences honored to receive care according to their choice. Findings included . Review of the facility's policy titled, Advance Directives, revised in March 2024, showed, If the resident or legal representative has executed one or more advance directive(s), these documents are obtained, incorporated and consistently maintained in the same section of the resident's health information record readily retrievable. RESIDENT 4 Review of the admission Minimum Data Set (MDS-an assessment tool) dated 04/17/2024, showed Resident 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to issue Notification of Medicare Non-Coverage (NOMNC- a required form notifying the resident that their skilled services coverage was ending and would no longer be covered by their Medicare A benefits) at least two calendar days before the Medicare coverage ended for 1 of 3 residents (Resident 331), reviewed for beneficiary notification. This failure placed the resident and/or their representative at risk for not being fully informed and losing their right to an appeals process. Findings included . Review of the facility's policy titled, Medicare and Medicare Advantage Notices for Skilled Nursing Facilities, revised in February 2023, showed, It is the policy of the Company that notices for skilled nursing facilities are delivered to residents according to Medicare and Medicare Advantage plan guidelines. Review of the undated Centers for Medicare and Medicaid Services online form titled, Form instructions for the notice of Medicare Non-Coverage (NOMNC) CMS-10123, showed, The NOMNC must be delivered at least two calendar days…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a written transfer/discharge notice to the residents/representatives and to the Office of the State Long-Term Care Ombudsman (an advocacy group for residents in a nursing home) for 2 of 3 residents (Residents 230 & 10), reviewed for hospitalization. These failures placed the residents at risk for not having an opportunity to make informed decision about transfers/discharges. Findings included . Review of the facility's policy titled, Discharge/Transfer, revised in November 2017, showed that the transfer/discharge notice would be issued as soon as practicable when an immediate transfer or discharge is required by the resident's urgent medical condition. The policy further showed that the copy of discharge notice must be sent to the State office of Long-Term Care Ombudsman. RESIDENT 230 Review of the nursing progress note dated 06/14/2024 showed that Resident 230 was sent to the hospital for further evaluation. Review of the Electronic Health Record (EHR) did not show documentation that a written notice of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure bed hold (the opportunity to pay for the bed the resident currently occupied while out of the facility in order to ensure their bed/room was available when they are ready to return) notices were offered to residents who were hospitalized for 2 of 3 residents (Residents 230 & 10), reviewed for hospitalization. The failure to offer bed holds placed residents at risk for unwanted, avoidable room changes upon readmission, and frustration. Findings included . Review of the facility's policy titled, Bed Hold, revised on January 2020, showed before a nursing facility transferred a resident to a hospital or allows a resident to go on therapeutic leave, the nursing facility must provide written information to the resident and a family member or legal representative that specifies the duration of the bed hold policy under the State plan, if any during which the resident is permitted to return and resume residence in the nursing facility and the bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 1 of 3 residents (Resident 28) reviewed for hospitalization. The failure to ensure accurate assessment regarding discharge status resulted in inaccurate information in the resident's clinical record and placed the resident at risk for unidentified care needs. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019, showed: Accuracy of Assessment means that the appropriate, qualified health professionals correctly document the resident's medical, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate RAI (i.e., comprehensive, quarterly, annual, significant change in status). Review of Resident 28's electronic health record showed a nursing progress note dated 06/07/2024 that showed, This resident was cleared .to go home safely.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate treatment and services related to gastrostomy tube (G-tube - a medical device used to provide nutrients through a tube directly into the stomach) were followed for 1 of 1 resident (Resident 21), reviewed for tube feeding management. The failure to check for G-tube placement by visual inspection of aspirated stomach content prior to medication administration placed the resident at risk for medical complications and a diminished quality of life. Findings included . Review of the facility's policy titled, Enteral [tube placed in the stomach to provide nutrition and medications] Tube Feeding and Medication Administration, dated November 2022, showed that medication administration would include checking placement prior to administration. It further showed that placement would be checked before each feeding and before each medication administration or intermittently as ordered. Review of the quarterly minimum data set (an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct routine maintenance to ensure side rails were safe to use for 1 of 6 residents (Resident 4) reviewed for accident hazards. This failure placed the residents at risk for injury and/or entrapment. Findings included . Review of the facility's policy titled, Side Rail Assessment, revised in August 2022, showed, The Maintenance department will conduct regular inspection of all the bed frames, mattresses, and side rails as part of their regular maintenance program to identify areas of possible entrapment. Review of the admission minimum data set (an assessment tool) dated 04/17/2024, showed Resident 4 admitted to the facility on [DATE]. Review of the mobility care plan revised on 04/30/2024 showed Resident 4 was one person limited to extensive assist for bed mobility and transfers. In a joint observation and interview on 06/25/2024 at 11:52 AM with Resident 4, showed Resident 4's bed with the right-side rail in the raised position.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure foods stored in 2 of 3 freezers were labeled/dated with use by date and food products discarded on or before the use by date. These failures placed the residents at risk for food borne illnesses (an illness caused by the ingestion of contaminated food or beverages) and a diminished quality of life. Findings included . Review of the facility provided policy titled, General Storage Standards - Dining revised in August 2022, showed that Frozen items should be wrapped or in commercial cartons, dated and labeled. All potentially hazardous foods must be labeled with a date sticker as soon as the package is opened, or the item is prepared. Only such items that have a date sticker less than seven days old will remain on our shelves for consumption by the residents. TENTH FLOOR KITCHEN Observation and interview on 03/15/2023 at 9:10 AM with Staff G, Chef de Cuisine, showed the tenth-floor kitchen refrigerator had a clear plastic container with crushed ginger in it that was labeled ginger with a sticker discard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services in a manner that maintained and promoted dignity while dining for 2 of 3 Residents (Residents 18 & 24) and failed to remove mechanical lift (Hoyer lift - a device used to assist with transfers and support mobility) slings from underneath the residents for 3 of 3 residents (Resident 13, 18 & 24) reviewed for dining. The failure to provide a dignified experience during dining placed the residents at risk of diminished self-worth and over-all well-being. Findings included . STANDING OVER WHILE ASSISTING RESIDENTS WITH MEALS RESIDENT 18 Resident 18 admitted to the facility on [DATE]. Review of the Activities of Daily Living (ADL) care plan dated 07/20/2021, showed that Resident 18 had severe cognitive/communication deficits (nonverbal) and required total assist with eating. On 03/15/2023 at 12:11 PM, Staff I, Certified Nursing Assistant (CNA), was standing over while assisting Resident 18 with eating in the dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-22 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to inform the resident and/or their designated representatives before administering psychotropic (mind altering) medications for 2 of 7 residents (Residents 16 & 18) reviewed for unnecessary medications. In addition, the facility failed to inform the residents and/or their representatives before the use of reclining wheelchair and bed/chair alarms for 2 of 2 residents (Resident 18 & 23) reviewed for assistive devices. These failures placed the residents and/or their representatives at risk of not being fully informed of the risks and benefits before making decisions about their medications and the appropriate use of assistive devices. Findings included . Review of the facility policy titled, Psychotropic Medication Management, reviewed in November 2022, showed that the resident/resident representative will be informed of the medication order, indication for use, and the right to refuse. The resident will be informed of the risk versus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the failed to conduct a timely significant change in status Minimum Data Set (MDS) assessment for 2 out of 3 residents (Residents 18 & 21) reviewed for significant change in status assessment. The failure to complete a significant change in status assessment within 14 days placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) dated October 2019, under Section 5.2 Timeliness Criteria, showed Significant Change in Status Assessment must be completed no later than 14 days from the Assessment Reference Date or ARD (A2300) and no later than 14 days from the determination date of the significant change in status. A significant change means a major decline in status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions, that has an impact on more than one area of the resident(s)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 3 of 15 residents (Residents 22,16, and 31) reviewed for Minimum Data Set (MDS) assessment. The failure to ensure accurate assessments regarding alarms and diagnosis placed the residents at risks for unidentified or unmet care needs and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019: Accuracy of Assessment means that the appropriate, qualified health professionals correctly document the resident's medical, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate RAI (i.e., comprehensive, quarterly, annual, significant change in status). The Observation Period (also known as the Look-back period) is the time-period over which the resident's condition or status is captured by the MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan and/or provide written summary of the baseline care plan to the residents and/or their representatives within 48 hours of admission for 3 of 3 residents (Residents 182, 10 and 332) reviewed for baseline care plans. This failure placed newly admitted residents at risk of not receiving necessary care and services, not being informed of their initial plan for delivery of care and services, and a decreased quality of life. Findings included . The facility policy titled Baseline Care Plan revised in January 2020 showed that a written summary of the baseline care plan in the language the resident/resident representative understand will be provided to the resident/resident representative. The policy also showed that the medical record will show that a written summary of the baseline care plan was given to the resident/resident representative. RESIDENT 182 Resident 182 admitted to the facility on [DATE]. Review of the clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan (CP) for 3 of 15 residents (Residents 23, 18 and 22) reviewed for comprehensive CPs. The failure to develop CPs for residents' eating preference, use of tilt-in-space wheelchair (a type of wheelchair that can lower the seated person's head and raises their feet at the same time) and bed rails placed residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Care Plan: Comprehensive dated February 2023, showed It is the policy of the company to have a comprehensive and individualized person-centered care plan in place for every resident . The comprehensive care plan will address . choices/preferences, needs . and will include person-centered interventions . RESIDENT 23 Resident 23 admitted to the facility on [DATE] with diagnosis that included dementia (symptoms affecting memory, thinking and social abilities). Review of Resident 23's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident-centered care and treatment were provided in accordance with professional standards of practice when facility staff failed to follow physician bowel medication orders for 1 of 3 residents (Resident 14) reviewed for constipation. This failure placed the resident at risk for discomfort or bowel impaction and a diminished quality of care. Findings included . Review of the policy titled, Bowel Care Management, revised on 02/2023 stated, The Charge Nurse will review all resident's bowel monitoring records/reports/dashboard alerts or the 24-hour report daily .Any resident that has gone three days without a bowel movement recorded will be added to the Bowel Care List. The Bowel Care List will be given the following bowel care interventions or as ordered by physician: a. Evening shift (third day of following no bowel movement [BM] for three days)-Milk of Magnesia (MOM) will be given. b. If no BM by morning on day four- A suppository will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper care of suction machine (a medical device used to remove mucus/saliva secretions/blood obstruction from a person's airway) including the suction tubing and suction tip (Yankauer) for 1 of 1 resident (Resident 12) and failed to cover the Continuous Positive Airway Pressure (CPAP - a therapy that pumps air into the lungs through the nose or nose and mouth that keeps the airway open) tubing and mask when not in use and label the distilled water (a type of purified water) used for CPAP for 1 of 1 resident (Resident 21). These failures placed the residents at risk for respiratory infections and related complications. Findings included . Review of the facility policy titled, Suctioning revised in February 2022 showed After completing a single episode of suctioning, wrap the suction catheter around a gloved hand . Discard both into a designated trash receptacle . clean suction collection canister . the suction connecting tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-22 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a bed rail was placed on a resident's bed with resident knowledge, consent, education, assessment, and care plan developed to meet the needs of 1 of 4 residents (Resident 10) reviewed for bed rail use. This failure placed the resident at risk for entrapment, injury, and a diminished quality of life. Findings included . Review of the facility policy titled: Side Rail [bed rail] Assessment last revised in August 2022 showed that individual side rail assessments will be performed on a regular basis. The side rail evaluation will include data collection analysis and determination of potential alternatives to side rail usage. When the side rails are deemed necessary and appropriate, the facility will provide education to the resident or resident's representative pertaining to the risk and benefits of side rail use. The policy also showed that it is the policy of the facility to obtain informed consent, obtain physician order, and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 6 residents (Resident 14) reviewed for unnecessary medications were free from unnecessary use of antibiotic ointment. This failure placed the resident at risk for receiving unnecessary medication and a diminished quality of life. Findings included . Review of the facility policy titled, Antibiotic Stewardship, revised and/or approved on 04/2022 stated, Monitoring will include (but not limited to): . Monitor antibiotic use . Monitoring of inappropriate use of Antibiotics. Examples may include .Prescribing course of antibacterial therapy that are no longer necessary. Resident 14 admitted to the facility on [DATE] with care needs including an ingrown nail to right great toe. Review of the October 2022 to March 2023 Treatment Administration Record (TAR) showed a treatment for the Right great toe wound that included the following: 1. Clean area with wound cleanser. 2. Apply topical antibiotic. 3. Skin Prep to periwound (surrounding skin) 4.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Gradual Dose Reduction (GDRs) for the use of psychotropic (mind altering) medications were followed for 1 of 6 residents (Resident 12) reviewed for unnecessary medications. The failure to attempt a GDR for the administration of psychotropic medications placed the resident at risk to receive unnecessary medications and/or experience adverse side effects. Findings included . Review of the facility policy titled, Psychotropic Medication Management revised on June 2021, showed that Residents who use psychotropic drugs receive GDR . first year after admission or initiation: GDR or tapering in two separate quarters with at least one month in between unless clinically contraindicated, after first year: GDR annually unless clinically contraindicated. Resident 12 admitted to the facility on [DATE] with diagnoses that included Alzheimer's (problems with memory, thinking and behavior) and major depressive disorder with severe psychotic symptoms (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-06-27 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility assessment (document describing resident population and needs to determine staff and other resources necessary to competently care for residents) was updated to include and consider specific staffing needs for each resident unit/each shift and plans to maximize direct care staff recruitment and retention. This failure placed the residents at risk for unmet care needs. Findings included . Review of the facility's policy titled, Facility assessment, dated in October 2023, showed that the facility must address the factors as identified in the State Operations Manual Appendix PP - Guidance to Surveyors for Long Term Care Facilities to enable the facility to thoroughly assess their resident population and resources that are needed to provide the care the residents need. A review of the Facility Assessment, dated January 2025 did not show documentation of specific staffing needs for each resident unit in the facility and staffing needs for each shift. It further showed that they did not have documentation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$23,463 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $15,185 — penalty dated 2026-04-29
- $8,278 — penalty dated 2025-05-14
- Medicare payment denial — starting 2025-09-27 for 12 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BURNSIDE, LEE | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 10/01/2024 |
| ZASLAVSKY, OLEG | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 01/01/2024 |
| CANDALLA, ALEX | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/21/2026 |
| PACIFIC RETIREMENT SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/04/2005 |
| FANG, AARON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| FULLER, ELISE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/17/2025 |
| KIERNAN, JANET | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/16/2023 |
| SABATINI, ANTHONY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/20/2024 |
CMS files one row per role, so the 17 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.9M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505520. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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