The Terraces At Skyline
715 9th Avenue, Seattle, WA 98104 · Non profit - Corporation · 34 certified beds · (206) 407-1700 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.0% | 14.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 12.5% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 7.2% | 1.0% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.8% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 6.5% | 17.7% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.0% | 2.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.1% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.5% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.2% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.5% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.3% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.0% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.8% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 98.7% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.0% | 19.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 15.2% | 13.4% | 12.0% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
69.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 174 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 69.5%CMS range 63.8–74.9 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 6.7–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 70.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 62.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.6%CMS range 3.1–8.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 34 beds and averages 28.2 residents a day — about 83% occupied, or roughly 6 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.39 hrs/resident/day on weekends vs 4.69 on weekdays — 7% thinner on weekends. RN hours go from 1.17 to 0.73 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
55 citations, most serious first. The 10 most serious are shown; the remaining 45 are one tap away and print in full.
- Potential for harm · Dcited before2026-05-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a shower chair was securely latched during bath assistance causing an avoidable fall for 1 of 3 residents (Resident 1), reviewed for accident hazard. This failure placed residents at risk for injury, adverse outcomes, and a diminished quality of life.Findings included.Review of the facility's policy titled, Fall Management, revised on 01/01/2026, showed preventative interventions included the identification of proper equipment used for resident care and identification of environmental factors that place residents at risk for falls.Review of the facility's policy titled, Accident and Hazards Prevention, revised on 01/01/2026, showed that the facility will identify, evaluate and mitigate environmental risks while ensuring residents receive appropriate supervision and assistive support in accordance with their assessed needs. It showed that hazards included malfunctioning equipment, and that Any staff member identifying a hazard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-07 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish a grievance policy that designated a Grievance Official (an individual responsible for overseeing the grievance process) for 2 of 2 floors (Seventh & Eighth Floor), reviewed for grievances. This failure placed residents and their representatives at risk of not having access to the required information regarding the Grievance Official, potentially hindering the facility's ability to investigate and resolve concerns effectively.Findings included .Review of the facility's policy titled, Grievances, revised on 01/01/2025, showed that Residents are welcome to approach staff members to express their complaints or recommendations.The social worker will meet residents as needed, and as requested by the nursing department, to discuss and address any complaints or recommendations residents may have.When a problem(s) occurs or becomes known, the person responsible for responding and correcting it should be notified.When grievances cannot be resolved or the person making a complaint does not feel comfortable speaking with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-07 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the required Registered Nurse (RN) coverage for 1 out of 30 days (08/03/2025), reviewed for staffing. This failure placed the residents at risk for inadequate assessments, delay in care services by an RN, unmet care needs, and a diminished quality of life.Findings included .Review of the facility's document titled, Daily Clinical Staff Posting, dated 08/03/2025 did not show documentation of RN coverage on 08/03/2025 for at least eight consecutive hours a day.In an interview and joint record review on 08/07/2025 at 11:43 AM, Staff E, Staffing Coordinator, stated they were responsible for the daily clinical staff posting. Staff E further stated they would schedule 16 hours of RN coverage a day. A joint record review of the clinical staff posting dated 08/03/2025 showed no RN coverage for 08/03/2025. Staff E further stated there was no RN coverage on 08/03/2025 and that there should have been.In an interview on 08/07/2025 at 12:30 PM, Staff A, Administrator, stated there should be at least eight consecutive hours a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure sanitizing solution test strips were not used after expiration date and failed to keep records of the sanitizing solution test log forms for 1 of 1 kitchen (Fourth Floor Main Kitchen), and failed to ensure food items were discarded after the use-by-date in accordance with professional standards for food safety for 1 of 3 storage rooms (Seventh Floor Storage Area), reviewed for food services. These failures placed the residents at risk for food borne illness [caused by the ingestion of contaminated food or beverages] and a diminished quality of life.Findings included .Review of the facility's policy titled, Test Strips for Sanitizing Solution, revised on 01/01/2025, showed that sanitizing solutions used in the facility would be tested daily and would use approved testing strips to verify correct concentration levels. The results would be documented and maintained for compliance with federal, state, and local regulations. The policy further showed that salinizing solution test logs would be retained for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-07 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure infections related to initiation of antibiotic (medicine that prevents or treats infections) practices were based on the Center for Disease Control and Prevention (CDC) approved criteria for 6 of 6 months (February 2025, March 2025, April 2025, May 2025, June 2025 & July 2025), reviewed for antibiotic stewardship program. This failure placed the residents at risk of receiving or not receiving necessary antibiotics, and a diminished quality of care.Findings included .Review of the facility's policy titled, Antibiotic Stewardship Program, revised on 01/22/2024, showed that the antibiotic stewardship program was to optimize the treatment of infections while reducing adverse events associated with antibiotic use. It showed that the facility used Loeb Minimum Criteria [a set of clinical guidelines designed to help determine if a resident in long term care likely has an infection, even if the infection has not been confirmed by diagnostic testing - these criteria include specific signs and symptoms that, when present,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper storage, dating and labeling of respiratory equipment for 3 of 4 residents (Residents 1, 2 & 3), reviewed for respiratory care. These failures placed the residents at risk for respiratory infection, related complications, and a diminished quality of life.Findings Included . Review of the facility's policy titled, Oxygen Administration,” revised on 02/07/2024 showed, it is the policy of the facility to administer oxygen to the residents when insufficient oxygen is being carried by the blood to the tissues. Place nasal cannula (a flexible tubing that delivers oxygen through the nose) or mask in place with date written on label attached to tubing. The oxygen tubing should be changed every week with a new cannula or mask. RESIDENT 1Review of a face sheet printed on 08/07/2025 showed Resident 1 was admitted to the facility on [DATE] with diagnosis that included parainfluenza (a group of viruses that cause different types of lung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to dispose expired medication in accordance with current accepted professional standards for 1 of 1 medication refrigerator (8th Floor Medication Room Refrigerator), reviewed for medication storage and labeling. This failure placed the residents at risk for receiving compromised or ineffective medications, potential unsafe medication administration, and potential adverse side effects. Findings included .Review of the facility's policy titled, Medication Label, revised on [DATE], showed that nursing staff would ensure resident's medication was appropriately labeled according to pharmacy recommendation. Multi-dose vials that have been opened or accessed (e.g., needle punctured) were dated and discarded within 30 days unless the manufacturer specified a shorter or longer date for the open vial.A joint observation and interview on [DATE] at 2:08 PM with Staff M, Registered Nurse, showed the Eighth Floor Medication Room Refrigerator had one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a detailed written description of the facility's water system was included in their water management program and/or appropriate personnel were included in the water management team that assessed the potential growth of Legionella (a family of micro-organisms which are naturally found in water bodies), failed to ensure an outbreak (a sudden rise in the incidence of a disease or infection) was reported for 4 of 4 residents (Residents 6, 3, 1 & 22), and failed to ensure appropriate Personal Protective Equipment (PPE- equipment wore to minimize exposure to hazards that can cause serious illnesses) was used for 2 of 7 residents (Residents 7 & 3), reviewed for infection control. These failures placed the residents, visitors, and staff at an increased risk for infection and related complications.Findings included… Review of the facility's policy titled, “Legionella Water Management Program,” reviewed on 04/11/2024, showed that “as part of the infection prevention and control program, our facility has a water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a copy of the advance directive (a written document describing a resident's wishes for care if they became incapacitated such as a living will or Durable Power of Attorney [DPOA- a document delegating to an agent the authority to make health care decisions in case the individual delegating the authority subsequently becomes incapable to do so]) for health care was obtained from the resident/representatives who had an advance directive for 1 of 1 resident (Resident 11), reviewed for advance directive. This failure placed the resident and/or their representative at risk for losing their right to have their preferences honored regarding care Findings included .Review of the facility's policy titled, Advanced Directives, revised on 01/01/2025, showed that the facility will provide residents with information about advanced directives and will take necessary steps to follow resident's directive. The policy further showed that during the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure non-pharmacological (treating a health problem without using medications) interventions were in place for an antidepressant (medication used to treat depression -feeling loneliness and sadness) for 1 of 5 residents (Resident 3), reviewed for unnecessary medications. This failure placed the resident at risk for unidentified non-pharmacological interventions, unmet care needs, adverse side effects, and a diminished quality of life.Findings included .Review of Resident 3's physician orders showed an order for an antidepressant to treat depression that started on 07/24/2025.Review of Resident 3's health records (physician orders and care plan) printed on 08/05/2025 did not show documentation of non-pharmacological interventions associated with the use of an antidepressant. Review of the August 2025 Medication Administration Record (MAR) did not show Resident 3 had documentation of non-pharmacological interventions associated with the use of an antidepressant.In an interview on 08/07/2025 at 2:36 PM with Staff M,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · Dcited before2025-08-07 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS - an assessment tool) was completed for 1 of 2 residents (Resident 2), reviewed for significant change of condition. The failure to complete an SCSA within 14 days of a significant change of condition placed the resident at risk for delayed care planning, unmet care needs, and a diminished quality of life.Findings included .Review of the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1 dated October 2024, showed that an SCSA is a comprehensive assessment for a resident that must be completed when the Interdisciplinary Team determined that a resident meets the significant change guidelines for either major improvement or decline. The RAI manual showed, A significant change is a major decline or improvement in a resident's status that:Will not normally resolve…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 1 of 15 residents (Resident 28), reviewed for resident assessment. The failure to ensure resident assessment was completed accurately on the Minimum Data Set (MDS-an assessment tool) regarding discharge status placed the resident at risk for unidentified and/or unmet care needs, and a diminished quality of life.Findings included .According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated October 2024, showed, .an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record, physician, and family, guardian and/or other legally authorized representative, or significant other as appropriate or acceptable. It is important to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement a discharge care plan for 1 of 12 residents (Resident 15), reviewed for comprehensive care plan. This failure placed the resident at risk for unmet care needs and a diminished quality of life.Findings included .The facility's policy titled, Policy and Procedure - Resident Comprehensive Assessment and Care Plan, dated 10/25/2017, showed the care plan is person centered and involves the interdisciplinary team. The policy further showed that the care plan will identify all the residents' needs according to the comprehensive assessment, care plan decisions will be documented, and it would be completed within seven days of completion of the comprehensive assessment.Review of a face sheet printed on 08/07/2025 showed Resident 15 was admitted to the facility on [DATE].Review of a comprehensive care plan printed on 08/04/2025, showed Resident 15 had no care plan for discharge planning.In an interview on 08/07/2025 at 12:26 PM, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Activities of Daily Living (ADL) assistance were consistently provided for 1 of 2 residents (Resident 2), reviewed for ADLs. The failure to provide a resident who was dependent on staff for assistance with personal hygiene and nourishment placed the resident at risk for aspiration (food and/or liquid enters the lungs instead of the stomach) and associated complications, poor hygiene, decreased self-esteem, and a diminished quality of life.Findings included .Review of the facility's policy titled, ADLs Policy, revised on 01/01/2025, showed that the purpose of the policy was to assist resident in achieving maximum function and to improve quality of life.PERSONAL HYGIENEReview of a face sheet printed on 08/05/2025, showed Resident 2 readmitted to the facility on [DATE] with diagnosis that included pneumonitis (lung infection) due to inhalation of food and vomit, dysphagia (difficulty swallowing) and rheumatoid arthritis (disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow a therapeutic diet and to provide education to the resident's representative regarding the risks of not following the therapeutic diet for 1 of 1 resident (Resident 2), reviewed for nutrition. This failure placed the resident at risk of unmet care needs, medical complications, and a diminished quality of life.Findings included .Review of a face sheet printed on 08/05/2025, showed Resident 2 readmitted to the facility on [DATE] with diagnosis that included pneumonitis (lung infection) due to aspiration (food or liquid enter the lungs instead of the stomach) of food and vomit, and dysphagia (difficulty swallowing).Record review of a physician order dated 07/25/2025 showed Resident 2 was prescribed a diet of minced and moist texture (a diet that consists of foods that are finely chopped and are moist enough to hold together easily) and mildly thick consistency (liquids that are slightly thicker than regular liquids).Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure disinfectants (cleaning products containing chemicals that kill germs) were stored properly for 1 of 1 room (room [ROOM NUMBER]), reviewed for accident hazards. This failure placed the residents at risk for potential ingestion and/or exposure to cleaning chemicals and potential negative outcomes.Findings included .Review of the facility's policy titled, Storage of Chemicals, revised on 01/01/2025, showed All chemicals, including cleaning supplies, disinfectants, and hazardous substances, must be stored in a secure, labeled, and well-ventilated area to prevent unauthorized access by residents, staff or visitors.The purpose of this policy is to ensure the safe and compliant storage of chemicals within the nursing facility to prevent accidental poisoning, exposure.Review of a face sheet showed Resident 3 readmitted to the facility to room [ROOM NUMBER] on 04/29/2025.An observation on 08/04/2025 at 10:46 AM showed a metal canister with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Medication Regimen Review (MRR - a comprehensive assessment of resident's medications, performed by a pharmacist [a qualified professional to provide expert advice on medication management, safety, and regulatory compliance] to identify and address potential problems) was completed for 1 of 5 residents (Resident 20), reviewed for unnecessary medications. This failure placed the resident at risk of receiving unnecessary medications and a diminished quality of life.Review of the facility's policy titled, Medication Regimen Review, revised on 07/01/2024, showed, Recommendations are acted upon and documented by the facility staff and or the prescriber.Review of the facility provided MRR showed Resident 20 had recommendations dated on 04/11/2025 to change administration times for gabapentin (medication to treat restless leg syndrome [a condition that causes irresistible urge to move the legs]) and magnesium (supplement) to be spaced two hours apart due to the efficacy of gabapentin may be decreased resulting in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff was provided education about COVID-19 (a viral illness that causes fever, difficulty breathing or possibly death) vaccination, including risks, benefits, potential side effects, document if the vaccine was accepted and/or refused in employee record for 1 of 1 staff (Staff O), reviewed for COVID-19 immunizations. This failure placed staff and residents at risk of and exposure to illness from COVID-19.Findings included .Review of the facility's policy titled, COVID-19 Prevention, Response and Reporting, reviewed on 02/07/2025, showed that the facility would offer resources and counseling to healthcare personnel, residents and visitors on the importance of receiving the COVID-19 vaccine and staying up to date with all recommended COVID-19 vaccine doses.Review of the staff list showed Staff O, Certified Nursing Assistant, was hired on 06/11/2010.In an interview on 08/06/2025 at 2:43 PM, Staff O stated they refused the COVID-19 vaccine booster and was informed of the risks and benefits last year and signed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bed rails (bed enablers) were properly secured and maintained for safety for 2 of 2 residents (Residents 9 & 29), reviewed for accident hazards. This failure placed the residents at risk for injury and/or entrapment.Findings included .Review of the facility's policy titled, Bed Rail, revised on 01/01/2025, showed that the facility would ensure the safe and appropriate use of bed rails in compliance with federal and state regulations, minimize risk of injury, and protect resident rights. It further showed that nursing staff would inspect rails each shift for secure attachment and defects, check resident's positioning and skin integrity, and monitor for signs of distress, agitation, or injury.RESIDENT 9Review of the activities of daily living care plan initiated on 11/30/2020, showed Resident 9 used bilateral (both) grab bars/enablers to maximize independence with turning and repositioning in bed dated 07/23/2024.Observations on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure incident of unexpected death was investigated timely for 1 of 2 residents (Resident 1), reviewed for abuse/neglect investigations. This failure placed the residents at risk for repeated incidents, unidentified abuse/neglect, and a diminished quality of life. Findings included . Review of the Nursing Home Guidelines, The Purple Book, Sixth Edition, dated October 2015, showed, A thorough investigation is a systematic collection and review of evidence/information that describes and explains an event or a series of events. It seeks to determine if abuse, neglect, abandonment personal and/or financial exploitation or misappropriation of resident property occurred, and how to prevent further occurrences . All incidents require thorough investigation and reporting, as necessary, according to state and federal regulations . The facility must immediately begin the investigation in order to collect accurate data related to the incident. Any delay in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-23 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that direct care staffing information was submitted timely to the Centers for Medicare and Medicaid Services (CMS), for 1 of 1 quarter (Quarter 4) for the fiscal year 2023 (which included October 2023 through December 2023), reviewed for Payroll Based Journal (PBJ- mandatory reporting of staffing information based on payroll data) submission. This failure caused the CMS to have inaccurate data related to nursing home staffing levels and had the potential to impact resident care and services. Findings included . A review of the facility's policy titled, PBJ, revised on 07/01/2024, showed it is the policy of this facility to electronically submit timely to CMS complete and accurate direct care staffing information, including information for agency and contract staff, based on payroll and other verifiable and auditable data in a uniform format according to specifications established by CMS. In an interview on 08/21/2024 at 1:32 PM, Staff J, Staffing/Central Supply Coordinator stated that they prepared the PBJ report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a homelike dining environment was provided during 2 of 3 dining observations to 6 of 8 residents (Residents 3, 8, 235, 19, 14 & 13). The failure to ensure licensed nurses refrained from administration of medications during resident meals placed the residents at risk for diminished quality of life. Findings included . A review of the facility's policy titled, Medication Administration, revised on 04/11/2024, showed that medications were administered by licensed nurses as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. EIGHTH FLOOR DINING ROOM RESIDENT 3 Observation on 08/19/2024 at 8:35 AM, Staff F, Licensed Practical Nurse (LPN), was observed assisting Resident 3 with their oral medications in the dining room during the breakfast meal. RESIDENT 8 Observation on 08/19/2024 at 8:42 AM, Staff F was observed giving Resident 8 their oral medications in the dining room. On 08/21/2024 at 11:26 AM, Staff F stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the required Registered Nurse (RN) coverage for 6 of 92 days (10/07/2023, 10/08/2023, 10/15/2023, 10/21/2023, 10/22/2023 & 11/04/2023), reviewed for sufficient and competent nurse staffing. This failure placed the residents at risk for inadequate assessments, delay in care services by an RN, unmet care needs, and a diminished quality of life. Findings included . A review of the facility's policy titled, Staffing Requirement, revised on 04/01/2024, showed that the facility will ensure the staffing sufficient of accurate direct care staffing information, including information for agency and contract staff, based on payroll and other verifiable data in a uniform format according to specifications. The policy also showed that the standard minimum staffing will significantly reduce the risk of unsafe and low-quality care for residents. Total direct nursing care to residents of at least 0.55 hours per resident per day of care must be provided by RNs. A review of the facility's form titled, Daily Nursing Staff Posting,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to appropriately label/store medications/biologicals (diverse group of medicines made from natural sources) and/or medical supplies for 2 of 2 medication rooms (Seventh Floor and Eighth Floor Medication Rooms), reviewed for medication storage. This failure placed the residents at risk for receiving compromised and ineffective medications and medical supplies. Findings included . Review of the facility's policy titled, Medication Label, revised on 04/11/2024, showed that nursing would ensure resident's medication was appropriately labeled according to pharmacy recommendation. Multi-dose vials that have been opened or accessed (e.g., needle punctured) are dated and discarded within 30 days unless the manufacturer specifies a shorter or longer date for the open vial. SEVENTH FLOOR MEDICATION ROOM A joint observation and interview on 08/20/2024 at 1:13 PM with Staff C, Resident Care Manager (RCM), showed the Seventh Floor Medication Room's refrigerator had one multidose vial of tuberculin (purified protein…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure expired food items were discarded after the expiration date or use by date and failed to have a working thermometer in accordance with professional standards for food safety for 1 of 5 refrigerators (Kitchen Walk-In Refrigerator). These failures placed the residents at risk for foodborne illness (caused by the ingestion of contaminated food or beverages). Findings included . A review of the facility's policy titled, Food Safety Requirement, revised on 12/01/2023, showed that Food service safety refers to handling, preparing, and storing food in ways that prevent foodborne illness. The policy showed that expired food would be removed immediately. The policy further showed practices to maintain safe refrigerated storage included monitoring food temperatures and functioning of the refrigeration equipment daily and at routine intervals during all hours of operation and labeling, dating, and monitoring food, including, but not limited to leftovers, so it is used by its use-by date. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure hand hygiene practices were followed during meal tray pass for 1 of 4 staff (Staff L), reviewed for infection control. In addition, the facility failed to follow infection control practices for 3 of 10 residents (Residents 6, 235 & 18), reviewed for medication administration. These failures placed the residents, visitors, and staff at an increased risk for infection and related complications. Findings included . A review of the facility's policy titled, Handwashing Policy, revised on 04/11/2024, showed hand hygiene was indicated, immediately before touching a resident .after touching a resident .after touching the resident's environment. HAND HYGIENE DURING MEAL TRAY PASS Observation on 08/19/2024 at 8:53 AM, showed Staff L, Certified Nursing Assistant, set up the meal tray for the resident in room [ROOM NUMBER] and left the room without performing hand hygiene. Staff L then touched the meal cart, removed a meal tray, entered room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure informed consent for an antidepressant (medication used to treat depression) was completed before administration for 1 of 5 residents (Resident 4), reviewed for unnecessary medications. This failure placed the resident and/or their representative at risk of not being fully informed of the risks and benefits before making decisions about medications before administration. Findings included . A review of the facility's policy titled, Psychotropic Drug Use, revised on 04/01/2024, showed that residents and/or their responsible parties will be asked to make an informed choice concerning the use of a psychoactive (mind altering) drug and for an informed choice to be made, potential negative outcomes (risks) and benefits for the drug use would be explained. A review of Resident 4's face sheet printed on 08/20/2024 showed that Resident 4 was readmitted to the facility on [DATE]. A review of a physician's order dated 03/19/2024 showed Resident 4 had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents were evaluated and assessed, and/or a physician order was obtained for safe administration of medication for 2 of 2 residents (Residents 235 & 20), reviewed for self-medication administration. This failure placed the residents at risk for inaccurate and unsafe medication administration, adverse side effects, medical complications, and a diminished quality of life. Findings included . A review of the facility's policy titled, Self-Administration of Medications, revised on 07/01/2024, showed that the facility would provide each resident with the opportunity to self-administer medications if the resident chooses. Self-administration of medications is listed as one of the rights, the resident is given the opportunity and may choose to do so if the interdisciplinary team determines the resident is safe to self-administer. An assessment of the resident's capabilities to self-administer is performed by the IDT…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written transfer/discharge notice to the resident and/or their representative for 1 of 1 resident (Resident 12), reviewed for hospitalization. This failure placed the resident and/or their representative at risk for not having an opportunity to make informed decisions about transfers/discharges. Findings included . A review of the facility's policy titled, Transfer/Return, revised on 04/14/2024, showed that before facility-initiated transfer, the resident would be notified in writing the reasons for transfer in a language and manner they can understand. The policy also showed that the notice would contain the reasons for transfers and be documented in the resident's record by the facility and the physician. A review of the discharge Minimum Data Set (MDS-an assessment tool) dated 05/28/2024 showed that Resident 12 was discharged to the hospital. A review of the admission MDS dated [DATE] showed that Resident 12 was readmitted back to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure bed hold (the opportunity to reserve a resident's current occupied bed while out of the facility to ensure their room was available when ready to return) notice was offered for 1 of 1 resident (Resident 12), reviewed for hospitalization. This failure placed the resident or their representative at risk for lack of knowledge regarding the right to hold their bed while in the hospital. Findings included . A review of the facility's policy titled, Bed Hold, revised on 01/22/2024, showed that It is the policy of this community to provide written information to the resident and/or the resident representative regarding bed hold policies prior to transferring a resident to the hospital or the resident goes on therapeutic leave. A review of the discharge Minimum Data Set (MDS-an assessment tool) dated 05/28/2024 showed Resident 12 discharged to the hospital. A review of the admission MDS dated [DATE] showed Resident 12 was readmitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS- an assessment tool) was completed timely for 1 of 1 resident (Resident 9), reviewed for significant change in condition. The failure to complete a SCSA within 14 days placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.18.11, dated October 2023, showed that a significant change is a major decline or improvement in a resident's status that: 1. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, the decline is not considered 'self-limiting,' 2. Impacts more than one area of the resident's health status; and 3. Requires interdisciplinary [involving two or more different subjects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident-centered care and treatment were provided in accordance with professional standards of practice when the facility failed to ensure consistent communication and collaboration of care occurred between the facility and hospice care for 1 of 1 resident (Resident 9), reviewed for hospice services. This failure placed the resident at risk of not receiving necessary comfort care services, unmet care needs, and a diminished quality of life. Findings included . A review of the facility's policy titled, Nursing Services-Hospice, revised on 02/13/2024, showed that the facility will ensure all documentation of hospice visit[s] are complete according to the state and federal regulations. A review of the face sheet printed on 08/27/2024 showed Resident 9 admitted to the facility on [DATE]. A review of the Electronic Health Record (EHR) showed Resident 9 was admitted to hospice care on 09/22/2023. A review of Resident 9's clinical health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly assess and stage a pressure ulcer (localized damage to the skin and underlying tissue from prolonged pressure, friction, or shear, causing pain) at onset and weekly and maintain clear and accurate wound documentation for a pressure ulcer for 1 of 1 resident (Resident 9), reviewed for pressure ulcer. This failure placed the resident at risk for deterioration of their pressure ulcer and a diminished quality of life. Findings included . A review of the facility's policy titled, Pressure Ulcers and Skin Breakdown, revised on 04/11/2024, showed, The nurse shall describe and document/report the following: Full assessment of pressure sore [ulcer] including location, stage. A review of the face sheet printed on 08/27/2024 showed Resident 9 admitted to the facility on [DATE]. A review of the skin integrity care plan revised on 07/10/2024, showed Resident 9 had a left heel wound. A review of the mobility care plan revised on 08/20/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain, label/date, and properly store oxygen tubing/supplies and nasal cannula (flexible tubing that sits inside the nose and delivers oxygen) for 2 of 2 residents (Residents 23 & 20), reviewed for respiratory care. This failure placed the residents at risk for unmet care needs, respiratory infections, and related complications. Findings included . A review of the facility's policy titled, Oxygen Administration, revised on 02/07/2024, showed that the facility administers oxygen to the resident when insufficient oxygen is being carried by the blood to the tissues. The policy showed that the facility would assess the need for oxygen, obtain an order from a physician if needed longer than 24 hours, write the date on prepackaged humidifier bottles and discard the bottle after 7 days or when sterile water was gone, place nasal cannula(prongs) or mask in place with a date written on a label attached to tubing, and that oxygen tubing should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate and/or thoroughly investigate incidents for 3 of 3 residents (Residents 1, 2 & 3), reviewed for incident investigations. The failure to initiate and conduct thorough investigations placed the residents at risk for unidentified abuse/neglect, repeated incidents, and a decreased quality of life. Findings included . Review of the facility's policy titled, Policy and Procedure Abuse/Neglect, revised on 01/22/2024, showed that all suspected, alleged, or actual cases of resident abuse, including injuries of unknown origin, shall be thoroughly investigated, and reported according to State and Federal regulations . As soon as a report of alleged or suspected abuse/neglect is received, an investigation shall begin to rule out or identify abuse/neglect . The investigation will be completed within five days. RESIDENT 1 Resident 1 admitted to the facility on [DATE]. Review of Resident 1's progress note dated 01/06/2024, showed Resident 1 was found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-01 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the daily nurse staffing form was accurately posted and updated with actual hours worked for each shift for 30 out of 30 days reviewed for sufficient and competent staffing. This failure placed the residents, the residents' representatives, and visitors at risk of not being fully informed of the current staffing levels and census information. Findings included . Observations on 04/25/2023 at 2:22 PM, 04/26/2023 at 8:14 AM and 2:44 PM, 04/27/2023 at 2:21 PM and 4:30 PM, and 04/28/2023 at 2:36 PM, showed the facility's daily nursing staffing form located on the wall on the 7th floor by the nurse's station did not display the total actual nursing staff hours worked for previous shifts. Observations on 04/25/2023 at 2:30 PM, 04/26/2023 at 2:46 PM, 04/27/2023 at 2:26 PM, and 04/28/2023 at 9:29 AM, showed the facility's daily nursing staffing form located on the wall on the 8th floor by the nurse's station did not display the total actual nursing staff hours worked for previous shifts. Review of the daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-01 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 4 of 6 residents (Residents 18, 11, 12 and 22) reviewed for Minimum Data Set (MDS) assessment. The failure to ensure accurate assessments regarding hospice, antipsychotic medication, pressure ulcers, dental and injections placed the residents at risk for unidentified or unmet care needs and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019, showed: Accuracy of Assessment means that the appropriate, qualified health professionals correctly document the resident's medical, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate RAI (i.e., comprehensive, quarterly, annual, significant change in status). The Observation Period (also known as the Look-back period) is the time-period over which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-01 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure baseline care plans were developed within 48 hours of admission to ensure continuity of care and/or to ensure a summary/copy of the baseline care plan was provided to the residents and/or their representatives for 7 of 9 residents (Residents 12, 79, 378, 379, 128, 329 & 330) reviewed for baseline care plan. This failure resulted in the residents not being informed of their initial plan for delivery of care services and placed the residents at risk for unmet care needs. Findings included . Review of the facility's policy titled, Baseline Care Plan dated 10/25/2017, showed A baseline care plan will be developed for all newly admitted residents within 48 hours of admission. The policy also showed the facility will provide the resident and their representative a summary of the baseline care plan. RESIDENT 12 Resident 12 admitted to the facility on [DATE]. Review of the Electronic Health Record (EHR) showed no documentation that a summary of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-01 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan (CP) for 5 of 8 residents (Residents 11, 18, 3,12 and 22) reviewed for comprehensive CPs. The failure to develop CPs for residents' limited range of motion, medication, siderails, air mattresses, activities of daily Living (ADL) and pain, placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . The facility's policy titled, Policy and Procedure - Resident Comprehensive Assessment and Care Plan, dated 10/25/2017, showed the CP is person centered and involves the interdisciplinary team. The policy also showed that the CPs will identify all the residents' needs according to the comprehensive assessment, and it would be completed within 7 days of completion of the comprehensive assessment. RESIDENT 11 Resident 11 admitted to the facility on [DATE] with diagnoses that included Cerebral Vascular Accident (a stroke) and Hemiplegia (one-sided muscle paralysis or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure foods stored in the refrigerator and kitchen storage were labeled/dated when opened, and discard food products on or before the use by date in 1 of 3 refrigerators (main kitchen walk-in refrigerator) and 1 of 1 kitchen dry storage. These failures placed the residents at risk for developing food borne illness (caused by ingestion of contaminated food or beverages). Findings included . Review of the facility's policy and procedure titled, Food Storage, revised on 03/09/2020, showed all food products should be inspected for safety and quality, dated upon receipt, and when opened and/or prepared. The policy directs staff to discard any expired or outdated food products. MAIN KITCHEN WALK-IN REFRIGERATOR On 04/25/2023 at 8:48 AM, joint observation of the main kitchen walk-in refrigerator with Staff N, Dining Services Manager, showed the following: - A container of full paneer cheese, labeled with use by date of 04/01/2023. - A half full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure hand hygiene was performed between glove change for 1 of 1 resident (Resident 12) reviewed for wound care, and 1 of 6 residents (Resident 328) reviewed for medication pass. In addition, the facility failed to ensure components of an effective infection control program to include: Provide an on-going analysis of the infection surveillance data and review the surveillance data in their Quality Assurance Performance Improvement (QAPI), provide documentation to support that education was provided to staff about COVID-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing and could result in impairment or death), and ensure the soiled linen room, the sink in the soiled linen room to perform hand hygiene, and the red biohazard bin to place biohazard materials, were accessible to staff were implemented to provide a safe and sanitary environment to help prevent the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-01 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop and implement an antibiotic stewardship program (ASP) to promote appropriate use of antibiotics, failed to obtain/analyze and make antibiotic resistance patterns based on laboratory data and/or use of an antibiogram (antibiogram-a set of information usually in the form of a table reviewing the proportion of individual bacterial pathogens sensitive to different antimicrobial agents or medicine), failed to provide feedback to prescribing providers on their antibiotic use and compliance with the ASP, and failed to share ongoing analysis of surveillance data with the infection control committee. These failures placed the residents at risk for potential adverse outcomes associated with the inappropriate/unnecessary use of antibiotics, and an increased risk for multi-drug resistant organisms (MDRO-germs that are resistant to antibiotics). Findings included . The facility policy titled, Antibiotic Stewardship Program, dated 10/25/2017, showed that the facility was to maintain an ASP that promotes the appropriate use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a copy of the Advance Directive (AD) was obtained from the residents/representatives who have an AD in place and ensure a copy was readily available in the medical records for 2 of 6 residents (Residents 22 and 6) reviewed for advance directives. This failure placed the residents at risk of losing their right to have their preferences and choices honored regarding emergent and end-of-life care situations. Findings included . An advance directive is a written instruction, such as a living will (LW) or durable power of attorney (DPOA), relating to the provision of health care when an individual is incapacitated. Review of the facility's policy titled, Policy and Procedure Advanced Directives, dated 10/25/2017, showed that a resident's AD will be documented in the clinical record and the care plan. RESIDENT 22 Resident 22 admitted to the facility on [DATE]. Resident 22's clinical records did not show a copy of AD document in their physical or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Notice of Medicare (national health program) Non-Coverage (NOMNC) was issued at least two calendar days before Medicare services ended and/or inform residents of their potential liability for payment for 1 of 6 sampled residents (Resident 178) reviewed for liability notice and coverage. This failure placed the resident and/or their representative at risk for not having adequate information to make financial decisions related to continued stay in the facility. Findings included . NOMNC, Form CMS-10123, is given by the facility to Medicare beneficiaries (residents) before the end of a Medicare covered Part A stay or when all of Part B therapies are ending to inform the beneficiary, they may have to pay for any services the Medicare provider (facility) as determined that Medicare probably will not pay for. Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN), Form CMS-10055, is issued by the facility if the beneficiary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegations of abuse were reported to the State Agency (SA) within the required timeframe for 2 of 3 residents (Residents 11 & 78) reviewed for abuse. This failure placed the residents at risk for further abuse and lack of protection due to unrecognized abuse/neglect. Findings included . According to the Nursing Home Guidelines, The Purple Book, dated October 2015 (sixth edition), For the purposes of reporting abuse .neglect .a nursing home employee (or other mandated reporter) is required to make a report if he or she had reasonable cause to believe the incident occurred. Examples of reasonable cause may include the individual observed the incident or heard the victim state it happened; or the individual heard about an incident from a permissive reporter who had direct knowledge of the incident; and Immediate telephone reporting was required when there was reasonable cause to believe abuse, neglect . had occurred . Federal law requires the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify allegations of abuse and ensure investigations were initiated and/or thoroughly investigated for 2 of 3 residents (Residents 11 and 78) reviewed for abuse investigation. This failure placed the residents at risk for repeated incidents, unidentified abuse, and inappropriate corrective actions. Finding included . The facility's policy titled, Policy and Procedure Abuse/neglect, dated 10/25/2017, showed, It is the policy of the facility that all suspected, alleged, or actual cases of resident abuse, including injuries of unknown origin, shall be thoroughly and completely investigated, and reported according to State and Federal regulations. RESIDENT 11 Resident 11 admitted to the facility on [DATE]. Review of the quarterly Minimum Data Set (MDS - an assessment tool) dated 03/17/2023, showed Resident 11 had impaired cognition and required extensive assistance with activities of daily living. On 04/27/2023 at 3:32 PM, Resident 11's Representative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a timely significant change in status Minimum Data Set (MDS) assessment for 1 out of 2 residents (Resident 18) reviewed for significant change in status assessment. The failure to complete a significant change in status assessment within 14 days placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) dated October 2019, under Section 5.2 Timeliness Criteria, showed Significant Change in Status Assessment must be completed no later than 14 days from the Assessment Reference Date or ARD (A2300) and no later than 14 days from the determination date of the significant change in status. A significant change means a major decline in status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions, that has an impact on more than one area of the resident(s)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and transmit resident assessment data to the Centers for Medicare & Medicaid Services (CMS) within the required timeframes for 1 of 3 residents (Resident 4) reviewed for timeliness in completing and transmitting discharge tracking records. This failure placed the resident at risk of unmet care needs and a diminished quality of life. Findings included . According to the Resident Assessment Instrument (RAI)/Minimum Data Set (MDS) Manual, Discharge MDS assessments must be completed no later than 14 days after the Assessment Reference Date (ARD) (A2300), and it must be submitted/transmitted within 14 days of the MDS completion date (Z0500B + 14 days) to the database as required. RESIDENT 45 Resident 45 admitted to the facility on [DATE]. Review of a progress note dated 01/17/2023 showed Resident 45 was discharged to home. Review of Resident 45's MDS assessments showed no discharge MDS was done. On 04/27/2023 at 10:53 AM, Staff B, Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents with limited range of motion (ROM) received appropriate treatment and services to increase ROM and/or to prevent further decrease in ROM for 2 of 3 residents (Residents 6 and 11) reviewed for ROM services. The failure to consistently assess, develop, implement, and/or revise individualized care plan interventions related to ROM placed the residents at risk for decline in functional ability and a diminished quality of life. Findings included . The facility's policy titled, Policy and Procedure - Restorative Nursing Program dated 2017, showed the purpose of Restorative Nursing Program (RNP) was to assess resident's needs for restorative care in mobility, Activities of Daily Living (ADL) and toileting. To create an environment which allows the residents to actively maintain or increase independence in mobility, ADLs, and toileting. RESIDENT 6 Resident 6 admitted to the facility on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure necessary respiratory care and services were provided in accordance with professional standards of practice about the use and proper care of Continuous Positive Airway Pressure (CPAP - a therapy that pumps air into the lungs through the nose and mouth that keeps the airway open) for 1 of 1 resident (Resident 329) reviewed for respiratory care. In addition, the facility failed to ensure a physician's order for use of O2 was accurate and/or followed according to resident's needs. These failures placed the resident at risk for respiratory infections and related complications. Findings included . Review of the facility document titled, CPAP Procedure revised in November 2022, showed that each part of the CPAP including any tubing will be labeled with the date it was opened, and changed per manufacturer's instruction. Resident 329 admitted to the facility on [DATE] with diagnosis to include dependence on supplemental oxygen. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess, obtain physician orders, provide risks/benefits of use, and develop care plans to meet the needs of 2 of 3 residents (Residents 18 and 3) for whom siderails devices were reviewed. This failed practice placed the residents at risk for injury. Findings included . A review of the facility provided policy titled, Policy and Procedure-Restraint and Device, dated 10/25/2017, showed the facility considered quarter siderails to be restraints/devices. It also showed, all residents have a Restraint/Device Assessment .completed prior to initiating any restraint/device .A physician's order is obtained for the use of any device that meets the definition of a restraint .The care plan identifies the type of restraint/device, when to be used .risks/benefits to use and interventions to decrease these specific risks. RESIDENT 18 Resident 18 admitted to the facility on [DATE] with diagnoses that included dementia (memory loss) and Parkinson's (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0729 — isolatedVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to obtain registry verification to ensure staff met competency evaluation requirements before allowing to serve as a nurse aide for 1 of 3 staff (Staff M) reviewed for nursing aide registry. The facility's failure to receive registry verification that the individual had met competency evaluation requirements placed the residents at risk for abuse and unmet care needs. Findings included . Staff M was hired on 02/14/2022 as a Certified Nursing Assistant. Review of Staff M's employee record did not include documentation from the nurse aide registry. On 05/01/2023 at 2:15 PM, Staff A, Health Services Director (HR), stated that new staff completed on-boarding with Human Resources, which included background checks and the nurse aide registry. Staff A stated that Staff M did not have a nurse aid registry and that HR had been looking for it. Reference: (WAC) 388-97-1660(3)(c) .
- Potential for harm · Dcited before2023-05-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were labeled and dated for 1 of 2 medication storage rooms (7th floor medication room) reviewed for medication storage. This failure placed the residents at risk for receiving compromised and/or ineffective medications. Findings included . Review of the facility policy titled, Medication Storage, dated 04/12/2023, showed that the facility will follow the manufacturer's recommendations for proper medication storage. Review of the manufacturer package instructions for Lorazepam (an antianxiety medication) Oral Concentrate showed that an opened bottle should be discarded after 90 days. 7th FLOOR MEDICATION STORAGE ROOM On 04/26/2023 at 1:53 PM, during a joint observation and interview with Staff C, Resident Care Coordinator, showed two bottles of Lorazepam 2 milligrams/milliliters/30 ml bottle concentrate. Both bottles of the Lorazepam did not have an open date and/or no information on the bottle when they were first use or opened. Staff C stated the bottles of Lorazepam were opened and used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and resident representatives were provided education about COVID-19 vaccination, including risks, benefits, potential side effects, document if the vaccine was accepted and/or refused in the medical record, and document as to why the vaccine was refused for 1 of 5 residents (Resident 330) reviewed for COVID-19 immunizations. This failure denied the resident and/or their representative of the right to make informed decisions. Findings included . COVID-19 is an infectious disease by a virus causing respiratory illness with symptoms including cough, fever, new or worsening malaise, headache, or new dizziness, nausea, vomiting, diarrhea, loss of taste or smell, and in severe cases difficulty breathing that could result in severe impairment or death. Resident 330 admitted to the facility on [DATE]. Review of Resident 330's medical record showed no documentation to support that risks and benefits and/or education were provided to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure Certified Nursing Assistants (CNAs) had the required abuse and neglect and/or dementia management training annually for 1 of 3 staff (Staff W). This failure placed residents at risk for potential negative outcomes and unmet care needs. Findings included . Staff W was hired on 12/29/2017 as a CNA. Review of the facility's employee record showed Staff W received abuse and neglect training dated 02/27/2018. Further review of the employee record showed Staff W did not have documentation to support Staff received the dementia management training. On 05/01/2023 at 11:43 AM, Staff B, Director of Nursing, stated staff had missing training documentation, and if the training record was not provided, then the education was not completed. Staff B also stated that staff attended Skills Day training at hire and annually, and that the dementia management training was not part of their Skills Day training, but it would be included moving forward. Reference: (WAC) 388-97-1680 (2)(b) .
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PRESBYTERIAN RETIREMENT COMMUNITIES NORTHWEST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/12/1966 |
| HIRCHE, TORSTEN | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 03/31/2014 |
| BENNETT, JAMES | Individual | CORPORATE DIRECTOR | — | since 04/01/2014 |
| JAMES, HEATHER | Individual | CORPORATE DIRECTOR | — | since 10/16/2009 |
| MCNAMARA, KEVIN | Individual | CORPORATE DIRECTOR | — | since 09/03/2013 |
CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505469. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.