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Emerson Health & Rehabilitation

N 1812 Wall Street, Spokane, WA 99205 · For profit - Corporation · 99 certified beds · (509) 328-6030 Medicare & Medicaid certified

Call the home — (509) 328-6030 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Mar 2024
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2659 N Ash St · (509) 462-4000 · Call to confirm hours
Pharmacy
3919 N Maple St · (509) 462-6571 · Call to confirm hours
Grocery
Safeway0.5 mi
2507 W Wellesley Ave · (509) 327-4593 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.5%14.2%15.4%worse
Long-stay residents who lose too much weight15.9%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%1.0%0.9%better
Long-stay residents with a urinary tract infection2.3%1.6%2.0%worse
Long-stay residents with depressive symptoms13.0%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.1%2.6%3.3%worse
Long-stay residents whose ability to walk worsened18.8%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication6.2%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%93.8%95.3%typical
Long-stay residents with pressure ulcers4.1%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control20.2%22.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.8%15.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine96.0%82.0%79.4%better
Short-stay residents rehospitalized after admission7.3%19.9%22.6%better
Short-stay residents with an outpatient ER visit18.5%13.4%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 80 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.5%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
54.2%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 54.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.5%CMS range 42.7–62.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 6.9–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting67.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.6–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.48
Aide hours/ resident / day
3.92
Total nurse hours/ resident / day
0.53
RN hoursweekends
50.0%
Total nursing turnover
36.4%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 85.3 residents a day — about 86% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 4.08 on weekdays — 14% thinner on weekends. RN hours go from 0.86 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-07-28)
14
at the previous standard inspection (2024-03-29)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · F2025-07-28 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Director of Nursing (DNS) did not serve as a charge nurse when the facility had an average daily occupancy over 60. This failure placed all residents at risk of lack of oversight for care provided, unmet care needs, and a diminished quality of life.Findings included . Review of the facility assessment dated [DATE] showed the facility's average daily census was 75-80. The assessment identified Staff B as the DNS. The staffing plan showed the facility required one DNS to meet the care requirements of the facility resident population during day-to-day operations and during emergencies. The contingency staffing plan showed the facility would utilize interdepartmental staff support from various departments to meet staffing needs in another department, as long as such support does not violate licensure/certification requirements. In an interview on 07/21/2025 at 8:30 AM, Staff A, Administrator, stated Staff B, DNS, was not working that morning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure gloves were changed and hand hygiene was completed when indicated during the lunch meal service, foods were served at the appropriate temperatures and food was labeled and dated as required. The facility further failed to maintain the required dish washing machine temperatures. These failures placed residents at risk for food-borne illnesses. Findings included .<Expired/undated food>During an observation on 07/21/2025 at 9:58 AM, the refrigerator on the Tucson Hall dining room revealed three frozen drinks. There was a name on one of the drinks, the other two drinks were not labeled and none of the drinks had dates of when they had been placed in the freezer. In an interview on 07/21/2025 at 12:24 PM, Staff N, Registered Nurse, stated the refrigerator in the dining room was for the residents. Staff N stated everything in the refrigerator should have had a name and date and it was important to put names and dates on items, so one knew who they belonged to and when to discard them, so they did not spoil.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure interventions developed to prevent the growth of waterborne bacteria or Legionella (a contagious bacteria that caused respiratory illness when water droplets or mist containing the bacteria were inhaled) as part of the Water Management Plan were monitored for completion as required. This failure placed residents and staff at risk of developing severe respiratory illness and unintended health consequences. Findings included.The undated facility Water Management Plan documented areas in the facility were identified that could encourage growth and spread of water borne bacteria or Legionella and included shower heads, sink aerators, dirty utility room hoppers (large basins where soiled linens or clothing were rinsed), tubs, and floor drains. Specific measures currently used to control the spread included:-flushing unused toilets weekly,-running water in unused sinks weekly,-Housekeeping was to clean shower heads with appropriate sanitizing agents,-Maintenance department was to flush basement floor drains…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-28 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure an effective system to deliver mail to the residents on the days mail was delivered. This failure placed the residents at risk for feelings of isolation, loneliness, anxiety, and depression. Findings included. In a resident group meeting on 07/22/2025 at 1:30 PM, a resident stated, I was told we don't get mail on Saturday because no one is at the front desk. Another resident stated, We don't have anybody here to let them in. Six of the six residents stated they did not get mail delivered to them on Saturdays.In an interview on 07/24/2025 at 11:50 AM, Staff S, Business Office Manager, stated, Mailman doesn't come on Saturday. I don't know why it's not delivered on Saturday.In a telephone interview on 07/24/2025 at 12:04 PM, a Collateral Contact (CC) from the Post Office that handled the facility mail stated, Mail is delivered on Saturdays unless the business is closed. The address of the facility was provided to the CC who confirmed, Mail is delivered there on Saturday.In an interview on 07/24/2025 in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-28 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the staff documented the information conveyed to the hospital at the time of 4 of 5 hospital transfers for 1 of 3 sampled residents (Resident 6) whose closed records were reviewed. Additionally, the staff failed to ensure bed hold notices were offered to Resident 6 or their representative in 4 of 5 hospital transfers and failed to notify the Office of the State Long-Term Care Ombudsman (an advocate for residents of nursing homes, adult family homes, and assisted living facilities who protect and promote the resident rights under federal and state law and regulations) of 5 of 5 hospital transfers. These failures placed the resident at risk for delayed services and a lack of knowledge regarding the right to a bed-hold while they were hospitalized , and detracted from the residents' rights being protected, the opportunity to explore other options, or provide them with support and advocacy during a potentially stressful and confusing time.Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-28 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the staff provided required splints and positioning devices and adequately followed up with resident refusals of Restorative Nursing Programs for 3 of 3 sampled residents (Residents 12, 13, and 71) reviewed for Limited Range of Motion (ROM, the full movement potential of a joint) and positioning. These failures placed the residents at risk for worsening contractures (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) and a diminished quality of life.Findings included.Review of the October 2024 Resident Assessment Instrument User Manual (a comprehensive guide used in nursing homes and other long-term care facilities to assess residents' needs and develop individualized care plans) showed, Restorative nursing program [RNP] refers to nursing interventions that promote the resident's ability to adapt and adjust to living as independently and safely as possible. Measurable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-28 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete annual staff performance reviews yearly as required and provide education based on the outcome of these reviews for 3 of 8 sampled staff (Staff AA, BB, and CC), reviewed for performance reviews. This failure placed residents at risk of receiving care from inadequately trained and/or under-qualified care staff, and a diminished quality of life.Findings included. <Staff AA>Review of Staff AA's, Nursing Assistant (NA), personnel file showed they were hired on 02/05/2016. No documentation of a performance evaluation was found on file. In an interview on 07/26/2025 at 1:58 PM, the yearly performance evaluation for Staff AA was requested from Staff A, Administrator. No documentation was provided. <Staff BB>Review of Staff BB's, NA, personnel file showed they were re-hired on 07/17/2020. No documentation of a performance evaluation was found on file. In an interview on 07/28/2025 at 8:32 AM, the yearly performance evaluation for Staff BB and Staff CC was requested from Staff B, Director of Nursing (DNS). None was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide information of potential risks and/or benefits of psychotropic (medications that affect behavior, mood, thoughts, or perception such as antidepressants) medications prior to their use for 1 of 5 sampled residents (Resident 31), reviewed for unnecessary medications. This failure placed residents and/or their representatives at risk of not being fully informed of the risks, benefits or alternative treatment options available before decisions were made regarding medications. Findings included. According to the 06/03/2025 admission assessment, Resident 31 admitted to the facility on [DATE] with diagnoses including depression and received antidepressant medication. Resident 31 was cognitively intact and able to clearly verbalize their needs. Review of the 05/28/2025 depression care plan showed Resident 31 used antidepressant medication and instructed staff to administer medication as ordered, monitor for adverse reactions to the medication, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a clean, sanitary, and homelike environment free of institutional odors for 1 of 4 sampled residents (Resident 31), reviewed for environment. This failure placed residents at risk of lack of dignity, unmet care needs, and diminished quality of life.Findings included. According to the 06/03/2025 admission assessment, Resident 31 was frequently incontinent of urine and required substantial staff assistance for toileting hygiene. The assessment further showed Resident 31 rejected care four to six days a week, but less than daily. Resident 31 was cognitively intact and able to clearly verbalize their needs. Review of the 05/27/2025 activity of daily living care plan showed Resident 31 was incontinent, a heavy wetter, wore incontinence briefs, and required extensive staff assistance for bathing, bed mobility, and toileting. Interventions instructed staff to check and change Resident 31 every 90-120 minutes and as needed. The care plan further showed Resident 31 often refused care such as brief changes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR, a screening that occurred prior to facility admission that determined if one met nursing home level of care and potentially required services for mental health needs once a resident. If one was expected to be at the facility less than 30 days, they were exempt. After 30 days, if still at the facility, a new referral and screening was required) was completed timely after an exempted hospital stay expired for 2 of 5 sampled residents (Residents 2 and 3) reviewed. This failure placed residents at risk for not receiving timely and necessary services to support their mental health care needs.Findings included.<Resident 3> A review of the record documented Resident 3 was admitted to the facility on [DATE] and had diagnoses that included end stage renal (kidney) disease and depression. The [DATE] PASRR documented Resident 3 had mood and anxiety disorders. Section III of the Screening form documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-07-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently provide shaving and nail care for 2 of 2 sampled residents (Residents 19 and13) reviewed for activities of daily living (ADLS). This failure placed the residents at risk for poor personal hygiene, unmet care needs, and a diminished quality of life.Findings included . <Resident 19> The 06/18/2025 quarterly assessment documented Resident 19 needed assistance from nursing staff to complete ADLS for personal hygiene such as shaving. In addition, the assessment showed Resident 19 had severe cognitive impairment and unclear speech. On 07/21/2025 at 9:14 AM, Resident 19 was observed standing in the hallway by the ward entrance doors. The resident’s face was clean and there was facial stubble present on the cheeks, chin and upper lip. Additional observations of Resident 19 with facial stubble were made on the following: 07/22/2025 at 9:02 AM, 07/23/2025 at 8:59 AM, 9:36 AM, and 11:52 AM, and on 07/24/2025 at 7:10 AM. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure care plan goals and interventions were developed and monitoring occurred for 2 of 2 sampled residents (Residents 11 and 22) reviewed for edema (swelling) management. This failure placed the residents at risk for worsening edema, unrecognized changes to their skin, and decreased quality of life. Findings included. <Resident 11> The 06/17/2025 Significant Change assessment documented Resident 11 had diagnoses that included lymphedema (swelling and fluid buildup caused by blockage in the lymphatic system, part of the immune and circulatory system) and osteomyelitis (infection of the bone). The resident was cognitively intact and made their needs known. The 03/11/2025 admission skin assessment documented Resident 11 had a surgical incision on their left heel and 4+ edema (a deep indentation of the skin that occurred when pressure was applied that required two to three minutes to fill back in once pressure was relieved) to both lower legs. The 03/11/2025 care plan documented Resident 11 had actual skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain oxygen saturations per provider orders and failed to ensure respiratory equipment was cleaned and maintained for 1 of 1 sampled residents (Resident 70), reviewed for respiratory care. This failure placed the resident at risk for illness and decreased quality of life. Findings included .The 05/12/2025 admission assessment documented Resident 70 had diagnoses that included respiratory and heart failure. The resident was cognitively intact and was dependent on supplemental oxygen.In an observation on 07/21/2025 at 11:09 AM, Resident 70 was lying in bed asleep and was wearing oxygen. The resident had a CPAP (continuous positive air pressure, a machine that delivered pressurized air through a mask worn during sleep) on a table near their bed. The CPAP had a few white spots inside of the mask. In an interview on 07/21/2025 at 1:09 PM, Resident 70 was lying in bed wearing oxygen. Resident 70 stated the facility had not cleaned their CPAP.No further observations were made of Resident 70 as they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the kitchen floor was maintained and torn linoleum was repaired when indicated. This failure placed staff at risk of potentially avoidable accidents, and infection control issues because the floor was not a cleanable surface.Findings included .In an observation of the kitchen on 07/21/2025 at 8:52 AM, the floor in the dishwashing area had a large area of the floor where the linoleum was torn off and missing, which created a possible tripping hazard for staff. The area was approximately 4 feet by 4 feet and had exposed wood which was not a cleanable surface. On 07/28/2025 at 1:23 PM, the floor in the dishwashing area was observed with Staff O, Dietary Manager. Staff O agreed the area was an infection control issue and a safety hazard and stated it was on their wish list to have it replaced. In an interview on 07/28/2025 at 1:51 PM, Staff B, Director of Nursing, stated they did not go past the yellow line in the kitchen (an area at the entrance of the kitchen where the staff entered to request items) so they were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-29 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to consistently monitor tolerance to dialysis (procedure to remove fluid and waste from the body when the kidneys stop working properly) treatments and collaborate care with the dialysis center for 1 of 2 sampled residents (Resident 51), reviewed for dialysis care. These failures placed residents at risk of unrecognized complications, unmet care needs and diminished quality of life. Findings included . Review of the Long Term Care Facility Outpatient Dialysis Services Coordination Agreement, between the facility and the dialysis center dated 04/05/2021, documented the facility should provide the dialysis center with an interchange of information useful and/or necessary for the care of the dialysis resident. The agreement further documented there should be documentation of collaboration of care and communication between the long-term care facility and the dialysis center. According to the 12/19/2023 quarterly assessment, Resident 51 had a diagnosis of end…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-29 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to timely transcribe provider orders and administer medications as intended by the provider for 1 of 6 sampled residents (Resident 34), reviewed for unnecessary medications. Specifically, Resident 34 was routinely administered pain medication when the provider intended to change the prescription to as needed. This failure placed residents at risk of adverse side effects, unnecessary medications, and diminished quality of life. Findings included . According to the 03/18/2024 quarterly assessment, Resident 34 had frequent mild pain that did not affect their activities of daily living. Resident 34 was cognitively intact and able to make their needs known. Review of the 12/16/2021 care plan instructed staff to offer nonpharmacological pain interventions such as repositioning, diversional activities, food, toileting, music, and a quiet environment. The care plan also instructed staff to monitor frequency of pain and medication effectiveness. Review of provider orders in the medical record showed an active 03/15/2023 Hydrocodone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to accommodate a resident's desire for a larger television that they could better visualize for 1 of 3 sampled residents (Resident 47) reviewed for environment. This failure placed the resident at risk of being unable to participate in their preferred activities and decreased quality of life. Findings included . A 01/15/2024 quarterly assessment documented Resident 47 had diagnoses including Parkinson's disease (nerve cell damage in the brain that causes stiffness, tremors, and difficult movement.) Resident 47 was cognitively intact, and it was very important for them to be able to listen to music and do their favorite activities. The 10/10/2023 Activities care plan documented Resident 47 enjoyed current events including the news on TV (television), music, assorted Westerns, talk shows, and comedy series with their personal room and recreational rooms as the preferred setting. The activity staff were to have 1 to 1 visits in the resident's room, help in selecting TV programs and music channels in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a clean, comfortable, homelike environment for 1 of 2 sampled residents (Resident 48), reviewed for environment. This failure placed residents at risk for possible illness from unclean equipment, a lack of dignity, and a decreased quality of life. Findings included . Resident 48 had diagnoses, including Vascular Dementia (problems with reasoning, planning, judgment, memory, and other thought processes caused by brain damage from impaired blood flow to the brain). A 02/28/2024 quarterly assessment documented Resident 48 was severely cognitively impaired and did not walk, making the wheelchair (w/c) their only method of mobility. Review of a 03/27/2024 cleaning assistive device task documented Resident 48 was to have their w/c cleaned once a week on Sundays but there was no documentation found within the last 30 days. During an observation on 03/24/2024 at 03:02 PM, Resident 48 was sitting in their w/c in the dining room requesting a cup of coffee. An observation was made of Resident 48's w/c; the black…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure incidents of potential abuse, such as misappropriation of personal property, were identified as such and reported to the State Survey Agency as required, for 1 of 6 sampled residents (Resident 30) reviewed for abuse. Failure to report allegations/incidents of abuse placed the resident at risk for additional abuse. Findings included . Review of the facility Abuse, Neglect, Mistreatment and Misappropriation of Resident Property Policy, last revised 09/21/2022, documented the policy of the facility was their residents had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy further showed, All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (hereafter referred to as abuse) would be promptly reported to local, state, and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. Per the 02/26/2024 quarterly assessment, Resident 30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a significant change assessment was completed timely when a resident had several areas of decline for 1 of 21 sampled residents (Resident 8) reviewed for declines in activities of daily living (ADLs). This failure placed residents at risk for unrecognized and unmet changes in care needs. Findings included . Per review of the record, Resident 8 was admitted from the hospital on [DATE] with diagnoses including dementia and adult failure to thrive. Review of the Minimum Data Set (MDS), a comprehensive assessment completed on 11/22/2023 documented Resident 8 was moderately impaired cognitively, required set up or clean up assistance for eating, substantial/maximum assistance for dressing their upper body, and completing personal hygiene, partial/moderate assistance when changing from a lying position to a sitting position and weighed 193 pounds (lbs.). In the Assessments area of the record, an interdisciplinary team (IDT) note completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review(PASARR) [an assessment used to identify people referred to nursing facilities with mental illness, intellectual disabilities, or related conditions], was completed for 1 of 5 sampled residents (Resident 48), reviewed for PASARR services. This failure placed the residents at risk for inappropriate placement, and/or not receiving timely and necessary services to meet mental health care needs. Findings included . According to the 02/28/2024 quarterly assessment, Resident 48 was admitted on [DATE] with diagnoses which included dementia and received psychotropic medication (medications that affect the mind, emotions, and behavior). Review of Resident 48s's Level I PASARR showed it was completed and signed by Staff E, Social Services, on 08/28/2023, 5 days after the resident's admission to the facility, and not prior to admission as required. In an interview on 03/29/2024 at 9:09 AM, Staff E stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 1 sampled resident (Resident 48) reviewed for activities of daily living, received assistance with eating and consuming fluids. These failures placed the resident at risk for weight loss, dehydration, and diminished quality of life. Findings included . According to Resident 48's quarterly assessment dated [DATE], Resident 48 had diagnoses including dementia and anxiety. Resident 48 was able to feed themselves after setup assistance. Resident 48's care plan dated 06/21/2023, documented Resident 48 required up to extensive assistance with eating. On 03/14/2024, an order was received to ensure Resident 48's cup was filled with ice water and placed at their side with and in between meals. During an observation on 03/25/2024 at 12:05 PM, Resident 48 took a large bite of cauliflower, was fidgety, held onto meal card holder for at least five minutes before taking another bite of food. At 12:09 PM, Resident 48 had food that had spilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to consistently monitor and provide bowel care timely for 2 of 2 sampled residents (Resident 48 and 268), reviewed for constipation. This failure placed the residents at risk for medical complications and unmet care needs. Findings included . Review of the facility's undated bowel management program instructed nursing staff to administer Milk of Magnesia or other laxative as ordered on the third day of a resident not having a bowel movement (BM), if not effective, a suppository would be given the following day, and if that was ineffective an enema would be given. Nursing staff was required to do an abdominal assessment on any resident that had received bowel medications. <Resident 48> Per the 02/28/2024 quarterly assessment, Resident 48 was unable to make decisions regarding cares, and needed assistance from staff for activities of daily living, such as toileting. Review of the care plan dated 06/21/2023 documented the resident was at risk for constipation and had interventions which instructed nursing staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident that had significant weight loss was reassessed by the Registered Dietician (RD) timely for 1 of 6 sampled residents (Resident 268) reviewed for nutrition. This failure placed residents at risk for further undesired weight loss, and a decline in their health. Findings included . According to an admission assessment completed on 03/06/2024, Resident 268 had diagnoses including chronic obstructive pulmonary disease (COPD, a group of lung diseases that block airflow and make it difficult to breathe) and post-traumatic stress disorder (PTSD, a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event). Resident 268 was severely cognitively impaired and could feed self. A review of the weights showed the following for Resident 268: -03/09/2024 131.2 pounds (lbs.) -03/20/2024 126.8 lbs. The 03/11/2024 Nutritional Risk assessment documented resident's spouse stated Resident 268 weighed approximately 169 lbs. a year ago and had decreased to 140 lbs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure dietary staff had the proper qualifications. Failure to ensure the dietary manager had the proper certification placed all residents at risk for receiving dietary services from staff without the required competencies. Findings included In an interview on 03/28/2024 at 12:28 PM, Staff D, Dietary Manager, stated they were in the process of getting certified as a dietary manager in Washington State. She stated they were currently enrolled in the course and needed to take the examination. On 03/29/2024 at 2:28 PM, Staff A, Administrator, confirmed the Dietary Manager for the facility was not certified as a dietary manager. Reference (WAC) 388-97-1160 (1)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dietary staff had the required training for 2 dietary staff (S,T). This failed practice had the potential risk for unsafe food handling practices and placed all residents at risk for developing foodborne illness. Findings included . A review of the dietary cards showed no Washington State Food Workers card for Staff S and Staff T. Staff S had a certificate dated 05/14/2021 that expired on 05/14/2024, Staff T had a certificate dated 06/01/2022 that expired on 06/01/2025 from Food Handler Solutions for completing the food handler's course. Review of Food Handler Solutions website, foodhandlersolutions.com/[NAME]-food-handler-card/ showed, the Food Handler Solutions Program is currently not approved in the state of [NAME]. This program is only intended to be used for personal development and preparation for the state provided training. During an interview on 03/29/2024 at 12:17 PM, Staff D, Dietary manager, stated they were unaware of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety. Failure to ensure expired foods were discarded for 1 of 3 refrigerators and 1 of 1 dry storage areas, and failure to cover food that was stored in 1 of 1 refrigerators. These failures placed residents served from the kitchen at risk for consuming expired food and food-borne illnesses. Findings included . During an initial tour of the kitchen on 03/24/2024 at 10:25 AM, the pantry revealed four boxes of corn starch that had expired on 03/23/2024 and eight boxes of apple juice that had expired on 03/14/2024. The refrigerator in the kitchen contained a container of soup that was uncovered without a date, and a pan of pork cutlets, partially covered without a date. In an interview on 03/24/2024 at 10:48 AM, Staff D, Dietary Manager, stated the dry storage area is checked twice weekly and expired food was discarded at that time. Staff D acknowledged the corn starch and apple juice was expired and should have been discarded. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review the facility failed to perform hand hygiene when indicated during meal service in 1 of 3 dining rooms (Meadowood) and 1 of 3 halls (Tuscan Trail), observed during meal service. These failures placed residents at risk for transmission of communicable diseases and/or healthcare associated diseases, and diminished quality of life. Findings included . Review of the facility's undated policy titled, Handwashing/Hand Hygiene, documented staff should follow handwashing/hand hygiene procedures to prevent the spread of infections to others. The policy instructed staff to perform hand hygiene before and after contact with residents, after contact with resident's intact skin, after contact with objects in the immediate vicinity of a resident, after removing gloves, before and after handling food, and before and after assisting a resident with meals. The policy further documented the use of gloves did not replace hand hygiene. The website CDC.gov - in which CDC refers to Centers for Disease Control and Prevention- with regard to hand hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff possessed appropriate competencies and skills to administer medications for 1 of 3 sample residents (Resident 1), reviewed for medication administration. This failure placed residents at risk for adverse medication outcomes and potential medication errors. Findings included . Per the Washington State Department of Health website: https://doh.wa.gov/licenses-permits-and-certificates/professions-new-renew-or-update/pharmacy-professions/who-can-prescribe-and-administer-prescriptions-[NAME]-state, a Certified Nursing Assistant (CNA) may administer medications in community-based care settings or in-home care settings under nurse delegation. The document showed a CNA may administer medications in a nursing home with a medication assistant endorsement. Review of a facility assessment dated [DATE] showed Resident 1 had diagnoses which included Diabetes and kidney disease. The resident was impaired with decision making. Review of the Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-28 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a qualified Registered Dietician (Staff E) completed nutritional assessments and failed to ensure the Registered Diet Technician (Staff G), received proper supervision in accordance with professional standards related to the care of 3 of 7 sample residents (19, 31, 57), reviewed for nutrition. This failure placed the residents at risk of receiving nutritional care and services from staff without the required competencies and skills, possible weight loss, and a deterioration in their nutritional status. Findings included . The Academy of Nutrition and Dietetics: Revised 2017 Scope of Practice for the Registered Dietician Nutritionist. Journal of the Academy of Nutrition and Dietetics,118(1), p141-165 documented the registered dietitian nutritionist (RDN) develops and oversees the system for delivery of nutrition care activities, often with the input of others, including the nutrition and dietetic technicians, registered (NDTR). The RDN is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-02-28 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a vegetarian diet menu was in place, recipes were followed, and the high calorie high protein diet parameters were followed in accordance with established national guidelines. This deficient practice placed residents receiving food from the kitchen at risk of a diet lacking variety and adequate nutrient intake. Findings included . Review of the facility's policy titled Diet Orders (undated), showed, The regular diet is based on the Basic 4 Food Groups or Food Guide Pyramid to provide variety and assure adequate nutrient intake. All foods are allowed. Inclusion of the Dietary Guidelines for Americans for meal planning is encouraged to promote optimum health. Review of the policy High Cal Hi Protein (undated), showed, Interventions can include: -8 ounce whole milk at meals; -6 ounce fortified cereal at breakfast (add butter and 1 scoop beneprotein [commercial protein powder]); -4 ounces fortified mashed potatoes at lunch and/or dinner (add butter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop comprehensive person-centered care plans, to address a resident with a suprapubic catheter (a surgically created connection between the urinary bladder and the skin used to drain urine), and a resident receiving oxygen, for 2 of 20 sample residents (43, 220), whose care plans were reviewed. This failure placed the residents at risk for unmet needs. Findings included: Resident 43 According to Resident 43's admission assessment dated [DATE], the resident had a foley catheter (a flexible tubing inserted into the bladder to drain urine into a bag), and had diagnoses which included neurogenic bladder (a condition in which there is a lack of bladder control due to a brain, spinal cord or nerve problem). Review of the resident's medical record showed they had a suprapubic catheter (see above definition)placed on 02/13/2023. Review of Resident 43's care plan dated 12/02/2022, and last revised on 02/15/2023, showed they had a care plan for alteration in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-28 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the food was palatable, attractive, and served at a safe and appetizing temperature for 6 of 6 sample residents (11,19, 31, 51, 522, 523), reviewed for food. This failure caused residents dissatisfaction with their meals and placed them at risk for reduced food intake and possible weight loss. Findings included . The undated Temperatures facility policy documented hot foods will be served at the appropriate hot temperature of 160 degrees Fahrenheit (F) or hotter. The policy also showed a designated food service worker will do quality management checks to identify if a temperature problem is occurring. The undated Preparation and Service of Food facility policy documented frequently observed food service violations included vegetables not being seasoned, foods not being tasted prior to being served, and when food was refused, appropriate substitutes of similar nutritive value will be offered. Review of the 12/28/2022 Resident Council meeting minutes showed residents reported the food was coming up cold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to monitor and report a low oxygen saturation reading to the provider for 1 of 4 sample residents (220), reviewed for oxygen use. This failure placed the resident at risk for potential deterioration in their medical condition and unmet care needs. Findings included . A quarterly Minimum Data Set assessment - a federally mandated clinical assessment of the resident - completed on 12/07/2022 showed Resident 220 had diagnoses including chronic obstructive pulmonary disease (COPD - a constriction of the airways causing difficulty breathing). The assessment also showed the resident was cognitively intact and required supplemental oxygen (extra oxygen administered from a tank or machine). Review of the 03/03/2022 provider orders for Resident 220 showed supplemental oxygen was to be given at 2 liters per minute (oxygen delivered into the nostrils through soft tubing, typically at a rate between one and 10 liters per minute), nursing staff were to monitor oxygen saturation (the amount of oxygen present in the blood), and to change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care-planned restorative interventions for 1 of 3 sample residents (31), reviewed for restorative services (interventions developed to promote the resident's ability to achieve and maintain optimal physical, mental, and psychosocial functioning). This failure placed the resident at risk for a decline in mobility and a decreased quality of life. Findings included . The July 2022 Facility Assessment documented that services offered were based on resident needs. Services regarding mobility and fall prevention included transfers, ambulation, restorative nursing, contracture prevention, and supporting resident independence in doing as much of these activities by themselves. Resident 31 had diagnoses including Myoclonic Epilepsy with Ragged Red Fibers (MERRF syndrome, an incurable genetic mutation that causes symptoms of uncontrolled jerking movements, seizures, weakness, dementia, and progressive stiffness.) A Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement nutritional interventions as per the care plan, or provide the resident with a requested food in a timely manner, for 1 of 3 sample residents (19), reviewed for nutritional status. This failure resulted in the resident losing a significant amount of weight in a short period of time. Findings included . Review of the facility's undated policy titled Weight Assessment and Intervention showed care planning for weight loss or impaired nutrition would be a multidisciplinary effort and would include the physician, nursing staff, the dietitian, the consultant pharmacist, and the resident or resident's legal surrogate. Resident 19 was admitted on [DATE] and had diagnoses including adult failure to thrive and diabetes. A 02/02/2023 Minimum Data Set (MDS) assessment - a federally mandated clinical assessment of the resident - showed the resident had moderately impaired cognition, required set-up help and supervision for eating, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 1 of 5 sample residents (57), reviewed for unnecessary medication, was free from significant medication errors. Failure to follow the physician's orders for monitoring and administering insulin (a medication used to treat diabetes, a medical condition resulting in the body being unable to produce enough insulin), and contacting the provider when the blood sugar was over 450, placed the resident at risk for health complications. Findings included . Review of the Medication Administration Records (MAR's) and progress notes for 01/01/2023 through 02/23/2023 showed Resident 57 had an order dated 10/08/2023 to give 8 units of Lispro insulin (a short-acting form of the medication) for blood sugars greater than 400 (a level between and 90 and 140 would be considered normal) as needed, to treat diabetes. Per the January 2023 Medication Administration Record (MAR), the resident's blood sugar was documented above 400 on five occasions: 01/05/2023 (527), 01/20/2023 (412), 01/22/2023 (496, 468), and on 01/26/2023 (553). The 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to discard undated, opened vials of long-acting and short-acting insulin, and expired vials of two other types of insulin. In addition, the following medications were expired: over-the-counter pain relieving patches, an over-the-counter acid reducer, vitamin B-12 and iron, for 1 of 4 medication carts reviewed (Tuscan hallway). This failure placed the residents at risk for receiving discharged resident's medications and compromised or ineffective medications. Findings included . On 02/24/2023 at 8:22 AM, an observation was made of medication cart #1 (Tuscan hallway) with Staff J, Licensed Practical Nurse (LPN). A partially used vial of long-acting insulin was observed in the top drawer of the medication cart. The insulin vial was labeled with Resident 27's name. The vial was undated, and had been opened and used. A partially used vial of a short-acting insulin was observed in the top drawer of the medication cart. The insulin vial was labeled with a discharged resident's name. Staff J stated that they were not sure when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food that accommodated food preferences for 1 of 6 sample residents (31), reviewed for preferences. This failure placed the resident at risk for decreased dietary intake and decreased quality of life. Findings included . A 01/30/2023 quarterly Minimum Data Set (MDS) assessment - a federally mandated clinical assessment of the resident - showed Resident 31 had diagnoses including Myoclonic Epilepsy with Ragged Red Fibers (MERRF Syndrome, a progressive illness that causes symptoms of uncontrolled jerking movements, seizures, dementia, heartbeat irregularities and others). The assessment also showed the resident was cognitively intact, weighed 160 pounds (lbs.), and required set-up help with their meals. The 04/25/2022 comprehensive care plan showed the resident was at nutritional risk related to their diagnosis of MERRF Syndrome, and staff were to provide a general diet of regular consistency and thin liquids, and were to monitor meals and weights per policy. An admission progress note dated 04/26/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
-9.7%
Operating marginrevenue minus expenses
$1.5M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 9%Other / private 22%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$437per resident / day
operating cost
$13,284per month
≈ monthly operating cost
$398per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505441. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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