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Washington Odd Fellows Home

534 Boyer Avenue, Walla Walla, WA 99362 · Non profit - Corporation · 53 certified beds · (509) 525-6463 Medicare & Medicaid certified

Call the home — (509) 525-6463 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607, F0609, F0610) — most recent Aug 2025Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$67,616 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $67,616 in federal fines (most recent 2024-07-23)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
350 Catherine St · (509) 525-0886 · Call to confirm hours
Pharmacy
4 W Main St · (509) 525-1010 · Call to confirm hours
Grocery
410 E Alder St · (509) 525-3331 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
29 S Palouse St · (509) 525-2516

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.0%14.2%15.4%typical
Long-stay residents who lose too much weight5.2%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.0%0.9%better
Long-stay residents with a urinary tract infection0.6%1.6%2.0%better
Long-stay residents with depressive symptoms88.7%17.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened14.4%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication5.7%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine98.2%93.8%95.3%typical
Long-stay residents with pressure ulcers3.3%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control30.7%22.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine60.5%82.0%79.4%worse
Short-stay residents rehospitalized after admission13.0%19.9%22.6%better
Short-stay residents with an outpatient ER visit16.4%13.4%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.781.331.67typical
Long-stay outpatient ER visits per 1,000 resident days2.471.521.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 129 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.0%U.S. median 51.5%
Got home and stayed home
8.8%U.S. median 10.7%
Went back to hospital
55.1%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 55.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 69 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.0%CMS range 50.8–62.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.8%CMS range 6.4–11.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.7–10.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.99
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.67
Aide hours/ resident / day
4.33
Total nurse hours/ resident / day
0.44
RN hoursweekends
58.6%
Total nursing turnover
46.2%
RN turnover

How full it usually is: this home is certified for 53 beds and averages 46.4 residents a day — about 88% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.33 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.99 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.67 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.71 on weekdays — 28% thinner on weekends — a notable drop. RN hours go from 1.21 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-08-08)
18
at the previous standard inspection (2024-07-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 13 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · G2024-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure treatment and care was provided in accordance with professional standards of practice and the comprehensive, person-centered care plan for 5 of 5 residents (Residents 54, 11, 38, 36, and 13) reviewed for quality of care, in the areas of constipation/urinary bladder assessment, fluid restrictions, and timely implementation of physician orders. Resident 54 experienced harm when they did not have a bowel movement for four days and did not have a timely urinary bladder assessment, that resulted in pain, constipation, a small bowel obstruction (a blockage in the intestines), and a urinary bladder infection that required hospitalization. These failed practices placed residents at risk for a delay in treatment and unmet care needs. Findings included . Review of the facility policy titled, Bowel Routine for Preventing Constipation, dated 09/23/2023, showed that scheduled medicines for bowel routine helps with regular bowel movements. Being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services to prevent the occurrence of an avoidable pressure ulcer (PU-injury to skin and underlying tissue resulting from prolonged pressure) and implement wound care and services timely to avoid worsening of a PU for 3 of 5 residents (Residents 48, 108, and 13) reviewed for PU's. Resident 48 experienced harm when the facility failed to follow physician orders to ensure healing of their avoidable Stage 4 PU (a full thickness tissue loss of tissue with exposed bone, tendon, or muscle) to their coccyx (tailbone) and obtain pain control measures during wound care. Resident 108 experienced harm when the facility failed to recognize and modify treatment of an unstageable PU (full thickness skin and tissue loss to which the extent of the tissue damage cannot be seen) on their left great toe and a Stage 2 PU [partial thickness skin loss with exposed dermis (the top inner layers of skin)] on their left heel.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the assessed level of supervision required to prevent avoidable accidents for 1 of 1 resident (Resident 54) reviewed for falls with injuries. Additionally, the facility failed to identify active smokers, and the level of supervision required to smoke safely, for 3 of 3 residents (Resident 214, 216, and 212) reviewed for smoking. Resident 54 experienced harm when they fell while using their front wheel walker with a right sided platform attachment (a support that attaches to the walker to support the forearm and shoulder) when walking to the bathroom unsupervised that resulted in a laceration above the right eyebrow and fractured right ribs. The failure to identify potential hazards and implement adequate supervision placed the residents at risk for falls, injury, and an unsafe living environment. Findings included . <Fall With Injury> Review of the policy titled Fall Prevention Program dated 09/05/2023, showed the facility was to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure professional standards of practice were followed when nursing staff failed to accurately document insulin (an injectable medication used to regulate blood sugar levels) administration for 1 of 3 residents (Resident 1) reviewed for medication administration. This failure placed the residents at risk for unstable blood sugars, duplicate administration of the medication, and adverse outcomes. Findings included. Review of the Lippincott Manual of Nursing Practice, 11th edition, copyright 2019, Chapter 2, showed professional nursing had standards of practice that set minimum levels of acceptable performance for which practitioners were accountable. Departure of standards of care included failure to make prompt, accurate entries in a medical record. Review of the medical record showed Resident 1 was admitted to the facility on [DATE] with diagnoses including breast and colon cancer, malnutrition, and diabetes (a group of diseases that result in too…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failure to ensure food was prepared and served for (1 of 1 kitchen) in accordance with professional standards of safety. Facility kitchen staff did not wear facial hair restraints and beard restraints while serving residents food. This failure left residents at risk of food contamination and food-borne illness. Findings included . Observations on 08/06/2025 at 11:55 AM, food service of the noon meal began in the kitchen. Staff O, Dietary Supervisor, (DS), Staff P, Cook, Staff Q, Dietary Assistant, (DA), and Staff R, DA, were in the kitchen tray line while food was served. All staff identified had beards and long exposed facial hair over an inch long, and none wore facial hair/ beard restraints: During the same observations on 08/06/2025 at 11:55 AM, Staff O had a full beard and a moustache and walked around the steam table with uncovered food and the preparation area where desserts, sandwiches, and other foods were located. Staff P had served food from the steam table to residents' plates with an uncovered full beard. Additionally,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to review and validate the Preadmission Screening and Resident Reviews (PASARR, an assessment to ensure individuals with serious mental illness [SMI] or intellectual/developmental disabilities are not inappropriately placed in nursing homes for long term care) were correct on admission and had a required level two referral if residents had a positive level one PASARR for 4 of 7 residents (Residents 41, 1, 5, and 30) reviewed for PASARR. This failure placed the residents at risk for not receiving the care and services appropriate for their mental health needs. Findings included. Resident 41 Review of Residents 41's medical record showed the resident admitted to the facility on [DATE] with diagnoses to include anxiety (a feeling of worry, nervousness, or unease), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). Review of the comprehensive assessment dated [DATE], showed the resident's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision, revised care plan interventions for efficacy, and ensured care planned interventions were consistently followed to prevent avoidable repeated falls for 3 of 3 residents (Residents 51, 15, and 28) reviewed for falls. This failure placed the residents at risk for unsupervised self-transfers leading to falls, serious injury, and a decline in health status. Findings included . Review of the facility's undated policy titled Fall Prevention Program, showed residents would be assessed for fall risk upon admission and received care and services in accordance with their risk level (low, moderate, or high risk) to reduce the likelihood of falls. Interventions included increased frequency of rounds, accessible call lights, and scheduled toileting assistance. Resident 51 Review of the medical record showed the resident admitted to the facility on [DATE] with diagnoses including a bladder infection treated at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure visitation rights were protected for 1 of 2 residents (Resident 5) when their friend was restricted from talking to the resident without their knowledge. This failure placed the resident at risk of isolation, abandonment, and the ability to be independent regarding their own visitor choices. Findings included . Resident 5 Review of the resident's medical records showed they were admitted to the facility with diagnoses to include schizophrenia (a mental health condition where individuals experience periods of emotions ranging from joy to rage and hallucinations (false perceptions/or sensory experiences that are not real) or delusions (false beliefs that persist despite evidence that they are not real). Review of the 07/21/2025 comprehensive assessment showed Resident 5's cognition was moderately impaired and required staff supervision or touching assistance with most activities of daily living (ADLs). During an interview on 08/04/2025 at 4:02 PM, Resident 5 stated they enjoyed writing letters and would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents personal fund accounts were, A) deposited in an interest bearing account for 4 of 5 residents (Residents 25, 23, 8, and 28) reviewed for personal funds accounts, and B) made available to residents on the weekend for 2 of 5 residents (Residents 8 and 28) reviewed for personal funds. This failed practice caused residents not to receive or have access to monies owed to them. Findings included . Review of the facility's policy titled, Resident Personal Funds, dated 08/21/2023, showed the facility would deposit any resident's personal funds in excess of $100 ($50.00 for Medicaid residents) in an interest-bearing account. Review of the facility's undated guidelines titled, Trust Fund Petty Cash Instructions: (for when the business office is closed), showed, .residents must be allowed access to trust funds when the business office is closed. The nurse supervisor on duty will be responsible for maintaining the petty cash (a small amount of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement 4 of 8 components (identify, protect, report, and investigate) of their abuse/neglect policy/procedure after allegations of abuse were reported as a grievance (a formal complaint that highlights a violation of contract terms or policy) to the facility for 2 of 3 residents (Residents 8 and 41) reviewed for abuse/neglect. This failure placed the residents at risk for further abuse, fear, and unmet care and services. Findings included . Resident 41 Review of Residents 41's medical record showed the resident admitted to the facility on [DATE] with diagnoses to include anxiety (a feeling of worry, nervousness, or uneasiness), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). Review of the comprehensive assessment dated [DATE], showed the resident's cognition was moderately impaired, able to understand, and make their needs understood. During an interview on 08/05/2025 at 10:15 AM, Resident 41 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to ensure residents dependent on staff received consistent showers for 2 of 5 residents (Residents 6 and 41) reviewed for activities of daily living (ADLs) care provided for dependent residents. This failed practice placed the residents at risk for unmet care needs, impaired skin integrity, and embarrassment. Findings included . Resident 6Review of the medical record showed Resident 6 was admitted to the facility on [DATE] with diagnoses including dysfunction of the bladder, muscle weakness, and cervical spondylotic myelopathy (a condition where age-related wear and tear on the spine in the neck causes spinal cord compression). Review of the comprehensive assessment dated [DATE] showed the resident's cognition was intact and required assistance of two staff members for toileting hygiene, showering, and lower body dressing. Review of Resident 6's care plan dated 07/21/2025, showed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-08 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Trauma-Informed Care related to assessing trauma and identifying trigger-specific (a psychological stimulus that prompts recall of a previous traumatic event) interventions for residents with a history of trauma for 1 of 1 resident (Resident 41) reviewed for trauma informed care. Findings included . Review of the facility's undated policy titled, Trauma Informed Care showed the facility would identify a resident's history of trauma, as well as cultural preferences. The facility would identify triggers which may re-traumatize residents with a history of trauma. Trigger specific interventions would identify ways to decrease the resident's exposure to triggers which re-traumatize the resident, as well as identify ways to decrease the effect of the trigger on the resident and the triggers would be added to the care plan. Resident 41 Review of Resident 41's medical record showed the resident was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement and ensure their system of records for controlled substances (categories of drugs, regulated and classified based on their potential for abuse, potential to cause physical or psychological dependence) disposition (the process of returning and/or destroying unused medications) and accurate reconciliation (a system of recordkeeping that ensures an accurate inventory of controlled substances received, administered or destroyed) was completed in sufficient detail to enable the accurate accounting with these types of medications for 1 of 2 medication carts reviewed and 1 of 1 narcotic (a type of medication for pain relief or sedation and is a category within controlled substances) destruction logbook reviewed for storage/disposition of controlled medications. This failure placed residents at risk for potential financial loss, uncontrolled pain, and possible drug diversion (the abuse of prescription drugs used for purposes other than intended by the prescriber). Findings included .During an interview on 08/06/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2025-08-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop/implement components of their infection prevention and control precautions regarding, A) Legionella (a bacteria that can cause a severe respiratory disease) testing protocols, identification of areas at risk and procedures for when control measures (actions or steps taken), adopted to reduce the potential growth/spread of pathogens (bacteria, virus or other microorganisms that can cause diseases) in water, were not met for 1 of 1 water management program (WMP) reviewed for infection control, and B) Nursing Staff hand hygiene and glove change for 1 of 3 residents (Resident 3) reviewed for infection control. The failure to implement the infection control components placed residents at an increased risk for exposure to cross contamination (harmful spread of diseases) and transmission of infectious diseases. Findings included . Review of the facility's policy titled, Legionella Management Program, dated 06/03/2025, showed the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a clean sanitary environment for 1 of 1 Kitchen floor area that had an uncleanable surface. This failed practice of an uncleanable surface could potentially placed staff and residents at risk of illness. Finding included . During an interview and concurrent observation on 08/04/2025 at 9:25 AM, Staff O, Dietary Supervisor, observed in the thresh hold entryway to the dry goods food storage room, the flooring had cracked, damaged and missing linoleum. Staff O stated the floor had been that way for some time and difficult to clean. An observation on 08/04/2025 at 9:35 AM, the tilt skillet/stove (commercial cooking equipment used to prepare large batches of food for grilling and braising), which stood three feet above some broken tiled floor. The tile floor, under the tilt skillet showed a four-foot by three-foot area of broken/loose tile with missing and loose grout (mortar poured between cervices to consolidate and seal areas) in between several individual tiles. The tiles were wet due to the steam produced from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure infection control interventions intended to prevent the spread of communicable disease during a COVID-19 (infectious disease by a new virus causing respiratory illness with symptoms including cough, fever, new or worsening malaise, headache, or new dizziness, nausea, vomiting, diarrhea, loss of taste or smell, and in severe cases difficulty breathing that could result in severe impairment or death) outbreak were consistently implemented for the use of: personal protective equipment (PPE) during COVID-19 testing for 3 of 3 staff (Staff G, J, and K); National Institute for Occupational Safety and Health (NIOSH) approved respiratory protective device (N95) fitted masks (a respirator mask used to achieve a very close facial fit and very efficient filtration of airborne particles) for 5 of 5 staff (Staff B, D, F, H, and I) when entering a COVID-19 positive resident room; and face shields for 4 of 4 staff (Staff F, G, H, and I), reviewed for infection control practices. Additionally, 2 of 2 staff (Staff J and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received dignified care and services related to the lack of 1) timely assistance with toileting needs for 1 of 2 residents (Resident 10) reviewed for embarrassment after an incontinent episode; 2) serving meals at the same time at their dining table for 4 of 22 residents (Residents 10, 11, 33, and 36) reviewed for dining; and 3) providing dignity and respect during the admission process for 2 of 2 residents (Residents 217 and 208) reviewed for admissions. These failures placed the residents at risk for not attaining their highest practicable level of well-being. Findings included . Review of the policy titled, Resident Rights, dated 03/14/2024, showed the resident had the right to a dignified existence, self-determination, and the right to be treated with respect and dignity. <Toileting Assistance> <Resident 10> Review of Resident 10's medical record showed they were admitted to the facility with a diagnosis of dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a Notice of Medicare Non-Coverage [(NOMNC) a notice that indicates when your care is set to end from a skilled nursing facility] as required for 1 of 3 residents (Resident 215) reviewed for beneficiary notification. Additionally, the facility failed to provide a Skilled Nursing Facility (SNF) Advance Beneficiary Notice [(ABN) a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare; beneficiaries may choose to continue services but may be financially liable] for 3 of 3 residents (Residents 215, 50, and 52) reviewed for SNF ABN requirements. These failures placed the residents at risk for the inability to make informed financial and care decisions related to their continued stay. Findings included . Review of a policy titled, Advance Beneficiary Notices, dated 09/14/2023, showed the facility would inform Medicare beneficiaries of their potential liability for payment upon admission or during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-23 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review [(PASARR) - a federally required form that is used to help ensure individuals receive appropriate mental health services after admission to a skilled nursing facility] was completed correctly for 4 of 6 residents (Residents 6, 11, 210 and 23) reviewed for PASARR accuracy. This failure placed the residents at risk for not receiving appropriate mental health services. Findings included . <Resident 6> Review of the medical record showed Resident 6 was admitted to the facility on [DATE] with mental health diagnoses including, major depression and delusional disorder (a disorder that causes altered beliefs which are not reality). Review of the most recent comprehensive assessment dated [DATE] showed the resident was able to make their needs known and had mild cognitive impairment. Additional review showed Resident 6 had experienced mental health symptoms during the assessment period, including feelings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically related social services (SS) that met the needs of residents in the areas of Notice of Medicare Non-Coverage (NOMNC- a required notice to Medicare beneficiaries to inform them when their Medicare covered services were ending, and of their right to appeal) for 1 of 3 residents (Resident 215). The facility failed to provide Advanced Beneficiary Notices (ABN- a notice to Medicare beneficiaries informing them of the cost of continued Medicare covered services and services that may not be covered) for 3 of 3 residents (Residents 50, 52 and 215). In the area of Pre-admission Screening and Resident Review (PASARR, a required assessment prior to admission to a nursing facility to ensure mental illnesses are identified so appropriate treatments and resources are available) for 4 of 6 residents (Residents 6, 11, 210 and 43). Additionally, in the area of discharge planning for 2 of 3 residents (Residents 208 and 38). These identified failures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain cleanliness of the kitchen environment to ensure food was stored, prepared and served under sanitary conditions for 1 of 1 kitchen and I of 3 ice machines reviewed for food safety. These failures placed residents at risk for potential food borne illness. Findings included . During an observation and concurrent interview on 07/15/2024 at 8:56 AM, Staff Z, Dietary Manager, opened the janitors closet in the kitchen that contained a mop and bucket filled with chemicals (cleaning and disinfectants) were stored. Staff Z switched on the ventilation fan in the closet and showed the ventilation fan was not operational as it did not ventilate (no exhaust suction from the fan when a paper towel was placed against the vent) the room that had a chemical odor. Staff Z stated they were not aware the ventilation fan was not functioning properly. During an observation on 07/15/2024 at 9:15 AM, showed there were two mounted portable air conditioners (AC) on the upper wall with dirt (dark grime) and the AC vents located…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse/neglect was reported to the State Agency in the required 24-hour time frame, for 1 of 1 resident (Resident 28) reviewed for abuse/neglect. Resident 28 was found with significant bruising to their left hand and forearm. Failure to report abuse/neglect in a timely manner placed the resident at risk for additional abuse. Findings included . Review of the Nursing Home Guidelines, The Purple Book, sixth edition, Chapter 1 Facility Reporting Requirements, dated October 2015, showed the facility was required to report substantial injuries of unknown source within 24 hours. <Resident 28> Review of the Resident's 28 medical record showed the resident was admitted with diagnoses including dementia (disease which causes loss of memory, skills and functions), heart disease and depression. The 04/29/2024 comprehensive assessment showed the resident was dependent on one to two staff members for activities of daily living (ADLs) and mobility. The assessment also showed Resident 28 had difficulty recalling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to thoroughly investigate an allegation of abuse which resulted in a significant bruise of unknown origin for 1 of 1 resident (Resident 28) reviewed for abuse. This failure placed residents at risk for unidentified abuse, neglect, and unmet care needs. Findings included . Review of the policy titled, Abuse, Neglect and Exploitation, dated 09/05/2023, showed an immediate investigation was warranted when suspicion of abuse or reports of abuse occurred. The written procedures would include identifying and interviewing all involved persons, alleged victim, alleged perpetrator, witnesses, and others who might have had knowledge of the allegation. The policy also showed the facility would provide a complete thorough documentation of the investigation. <Resident 28> Review of the Resident 28's medical record showed the resident was admitted with diagnoses including dementia (disease which causes loss of memory, skills and functions), heart disease and rheumatica polymyalgia (inflammatory disease that causes muscle pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice to the resident and their representative of the facility's intention and justification for the discharge of 2 of 2 residents (Residents 39 and 55) reviewed for facility-initiated discharges. Additionally, the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long Term Care (LTC) Ombudsman (a person that advocates for residents in nursing homes). This failed practice disallowed the resident and/or their representative an opportunity to fully understand the rationale and resident rights associated with the discharge. This failure also placed the residents at risk for diminished protection, lack of access to an advocate that could inform them of their options and rights, and to ensure the resident advocacy agency was aware of the facility practices and activities related to a transfer or discharge. Findings included . Review of a policy titled, Transfer and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a written notice of bed-hold (holding or reserving a resident's bed while the resident was absent from the facility) at the time of hospital transfer for 2 of 2 residents (Residents 39 and 55) reviewed for hospital transfers. This failure placed residents at risk for lack of knowledge regarding their right to hold their bed and any monetary charges associated with the bed-hold while in the hospital. Findings included . Review of a policy titled, Transfer and Discharge (including AMA [against medical advice]), dated 02/05/2024, showed the facility would provide a notice of bed-hold policy to the resident and/or their representative upon transfer to the hospital. <Resident 39> Review of the medical record showed Resident 39 was re-admitted to the facility on [DATE] with diagnoses including clostridium difficile [(C-diff) a bacterium that causes an infection of the colon], kidney failure, and gastrointestinal hemorrhage (internal bleeding from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement an effective discharge planning process that addressed the resident's goals and needs and involved the resident and/or their representative and the interdisciplinary team [(IDT) a group of healthcare professionals from different disciplines to help residents receive the care they need] for 2 of 3 residents (Resident 208 and 38) reviewed for discharge planning process. The failure to develop and implement a plan consistent with the resident's needs and expressed discharge goals, placed the residents at risk for decreased self-worth and dissatisfaction with their living situation. Findings included . <Resident 208> Review of the medical record showed Resident 208 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a series of brain dysfunction caused by illness), high blood pressure, and depression. Resident 208 was able to make their needs known. Record review of the Discharge Planning Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure 2 of 2 residents (Residents 11 and 10) reviewed for dependence with activities of daily living received care and services to meet their elimination needs. Residents 11 and 10 had specific care directives for toileting programs and did not receive timely assistance as required. This failure placed the residents at risk for incontinence unmet care care needs. Findings included . <Resident 11> Review of Resident 11's medical record showed the resident was admitted with diagnoses including dementia (a brain disease that causes memory loss with poor judgement) and type 2 diabetes (a chronic disease which results in a build up of too much sugar in the blood). Review of the most recent comprehensive assessment dated [DATE] showed the resident had severe cognitive impairment and was on a timed toileting program (a specific program to provide scheduled times to provide assistance to help remain continent of bowel and bladder). Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide services and assistive devices to maintain vision abilities for 1 of 1 resident (Resident 23) reviewed for vision. The failure to provide vision care and assistive devices placed the resident at risk for worsening vision. Findings included . <Resident 23> Review of Resident 23's medical record showed they were admitted to the facility on [DATE] with diagnoses including stroke and depression. The 06/14/2024 comprehensive assessment showed Resident 23 was dependent on two staff members for activities of daily living (ADLs) and had moderately impaired vision and cognition. During and observation and interview on 07/15/2024 at 10:42 AM, Resident 23 was lying in their bed with the lights off and curtains closed. Resident 23 stated they used to wear glasses and their eyes hurt and would like to see an eye doctor. During an interview on 07/17/2024 at 9:46 AM, Resident 23 stated they were unsure why they could not have any eyeglasses.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who were trauma survivors received culturally competent, trauma-informed care and services in accordance with professional standards of practice for 1 of 1 resident (Resident 23) reviewed for mood and behavior. This failed practice placed residents at risk for unidentified triggers, re-traumatization and unmet care needs. Findings included . <Resident 23> Review of the medical record showed Resident 23 was admitted to the facility on [DATE] with diagnoses including stroke, depression, psychoactive substance abuse (an intense focus or addition to use mind-altering chemical substance such as alcohol, tobacco and/or illicit drugs that alters mood, perceptions, consciousness and cognition), and severe dementia with mood disturbance (a progressive disease that causes memory loss, confusion, sadness, anxiety, and delusions). The 6/14/2024 admission assessment showed Resident 23 was dependent on two staff members for activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Staff AA, Licensed Practice Nurse (LPN), had the specific competencies and skill sets, which included documented demonstration, necessary to safely and efficiently perform care for residents' needs for intravenous [(IV) a soft, flexible tube placed inside a vein, usually in the hand or arm] medication administration for 1 of 2 residents (Resident 208) through a Peripherally Inserted Central Catheter [(PICC) - a thin, soft tube that is inserted into a vein in the arm, leg, or neck for long-term administration of antibiotics, medications, nutrition, and blood draws] line. This failure placed residents at risk for adverse outcomes related to medication administration and unmet care needs. Findings included . Review of the policy, Medication Administration, dated 02/14/2024, showed medications were administered by licensed nurses, who were legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice. <Resident 208> Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 2 of 2 medication storage rooms (East Hall and [NAME] Hall) was free from expired medications. This failed practice placed the residents at risk for receiving expired medication and/or experiencing compromised or ineffective medications. Findings included . Review of the policy titled, Medication Administration, dated 02/14/2024, showed staff were to identify medication expiration dates and notify the nurse manager. During a concurrent observation and interview on 07/18/2024 at 9:29 AM, the [NAME] Hall medication storage room refrigerator contained four COVID-19 [an infectious disease causing respiratory illness with symptoms including cough, fever, new or worsening malaise (a general feeling of discomfort/uneasiness), headache, dizziness, nausea, vomiting, diarrhea, loss of taste or smell, and in severe cases, difficulty breathing that could result in severe impairment or death] vaccinations that had expired on 04/07/2024. Staff N,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and review of records, the facility failed to thoroughly investigate an allegation of potential neglect and unwitnessed falls which resulted in substantial injuries to 3 of 3 residents (Residents 2, 3, and 4) reviewed for incidents and accidents. Failure to conduct thorough investigations to identify a root cause placed residents at risk for unidentified neglect, lack of corrective action and/or recurrent falls with injury. Findings included . Review of the facility policy, titled Use of Gait Belt, undated, showed gait belts were to be utilized for all residents that could not independently ambulate or transfer for the purpose of safety. <Resident 2> Review of the medical record showed Resident 2 was admitted to the facility on [DATE] with diagnoses which included stroke with right sided weakness, aphasia (language disorder that affected ability to communicate) and osteoporosis (bone disease resulting in a decrease in bone strength which could increase the risk of fractures).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents had the ability to exercise self-determination related to aspects of life in the facility that were significant to the resident, including the frequency of bathing for 2 of 4 residents (Resident 5 and 6) reviewed for choices. The failure to allow residents to choose how often to bathe placed the residents at risk for hygiene concerns, decreased self-worth and powerlessness. Findings included . Review of the facility's undated policy titled, Resident Rights, showed the resident had the right to a dignified existence and self-determination .the right to make choices about aspects of their life that were significant to the resident including schedules for care. <Resident 5> Review of Resident 5's medical record showed they were admitted to the facility on [DATE] with diagnoses including stroke, depression, and anxiety. The 02/19/2024 comprehensive assessment showed Resident 5 was dependent on one to two staff for bathing and had an intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure an allegation of neglect was reported to the State Agency as required for 1 of 3 residents (Resident 2) reviewed for neglect. Failure to report allegations of neglect placed residents at risk for further neglect. Findings included . Review of the Nursing Home Guidelines titled, The Purple Book, dated October 2015, showed the facility must ensure that all alleged violations involving mistreatment, neglect, or abuse are reported immediately to the Administrator of the facility and to other officials in accordance with State law .including to the State survey and certification agency. <Resident 2> Review of the medical record showed Resident 2 was admitted to the facility on [DATE] with diagnoses which included stroke with right sided weakness, aphasia (language disorder that affected ability to communicate) and osteoporosis (bone disease resulting in a decrease in bone strength which could increase the risk of fractures). Review of Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow and/or clarify physician orders for 1 of 4 residents (Resident 1) reviewed for services provided met professional standards of practice. This failure placed the resident at risk for negative health outcomes and unmet care needs. Findings included . <Resident 1> Review of Resident 1's medical record showed they were admitted to the facility on [DATE] with diagnoses including cellulitis (a bacterial skin infection that caused pain, redness and swelling) and heart failure. The medical record also showed Resident 1 had an intact cognition. Review of Resident 1's hospital discharge orders dated 04/10/2024, showed the resident had a medication order change to increase furosemide (medication to help the body lose fluid) from 40 milligrams (mg-unit of measure) to 80 mg every morning and an additional 40 mg at 1:00 PM for seven days. During an interview on 04/16/2024 at 5:35 PM, Resident 1 stated they went to the hospital on [DATE] for shortness of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-05 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to have the State Reporting Log (method used by facilities to report incidents of possible abuse, neglect, abandonment, mistreatment, injuries of unknown source, evacuation, disasters/major outbreaks, unexpected death/suicide, personal and/or financial exploitation, or misappropriation of resident property in nursing homes) accessible to State investigators upon their request. This failed practice placed all residents at risk for unidentified abuse and neglect. Findings included . Review of the Nursing Home Guidelines, The Purple Book, dated October 2015, showed the facility must maintain a state Reporting Log. The log must be retained in the facility and readily accessible at all times to state licensing and certification staff, and others according to their authority. On 03/05/2024 at 10:05 AM the state investigator informed Staff A, Director of Nursing, the need to visualize the facility Reporting Log as part of conducting their investigation. On 03/05/2024 at 12:54 PM Staff A stated Staff B, Assistant Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-14 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to make a comprehensive assessment of each resident's functional capacity for 4 of 4 residents (Residents 269, 271, 219, and 220) reviewed for comprehensive assessments and timing. This failure placed the residents at risk of not having comprehensive care, not having appropriate services provided, and placed the residents at risk of their needs and preferences not being identified and care-planned for implementation. Findings included . Review of the State Operations Manual, Appendix PP, last revised February 2023 (F636) 483.20 Resident Assessment, showed the facility must conduct initially and periodically a comprehensive, accurate standardized reproducible assessment of each resident's needs, strengths, goals, life history and preferences using the resident assessment instrument (RAI) specified by the Center of Medicare and Medicaid Services (CMS). The RAI consists of three basic components: the Minimum Data Set (MDS) version 3.0, the Care Area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-14 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan within 48 hours of admission that documented resident specific initial goals and treatment plans for 3 of 3 newly admitted residents (Residents 269, 271, and 219) to ensure continuity of care upon admission. The failure to develop baseline care-plans that meet all the requirements placed the residents at risk of unmet care needs, a delay in care and services and a diminished quality of life. Findings included . Review of the State Operations Manual, Appendix PP, last revised February 2023 (F655) §483.21 Baseline Care Plans, showed they are required to address, at a minimum, the following: Initial goals based on admission orders, physician orders, dietary orders, therapy services, social services and PASARR recommendations, if applicable. The facility must provide the resident and their representative with a written summary of the baseline care plan and be in a language and conveyed in a manner the resident and or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-14 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive person-centered care plans (CP), in a timely manner, to address anticoagulant (a high-risk, blood thinning medication) and psychotropic (a drug taken to exert an effect on the chemical makeup of the brain and nervous system) medication use for 3 of 7 residents (Resident 169, 219, and 220) reviewed for care planning. This failure placed residents at risk for unrecognized adverse side effects (ASE), unmet psychosocial well-being and care needs, and a decreased quality of life. Findings included . Review of the facility's 02/24/2023 policy, titled Care Plans, Comprehensive Person-Centered showed the CP should be developed within seven days of the completed comprehensive assessment, and no more than 21 days after admission. The policy further showed the CP should identify services that were to be maintained to achieve the highest, practicable physical, mental, and psychosocial well-being. <Resident 169>…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed ensure care plans (CP) were reviewed and revised to identify the changing needs for 3 of 7 residents (Residents 63, 21, and 34) reviewed for care plans. Areas of change were identified as psychotropic medication (a drug taken to exert an effect on the chemical makeup of the brain and nervous system) use, hospice services, and discharge planning. This failed practice put residents at risk for unidentified/unmet care needs, and a decreased quality of life. Findings included . <Resident 63> Review of Resident 63's electronic health record (EHR) showed the resident admitted to the facility on [DATE] with diagnoses that did not include Insomnia (a sleep disorder). Review of the comprehensive assessment dated [DATE] showed the resident had moderately impaired cognition and no diagnosis of Insomnia had been identified. Review of the resident's September 2023 Electronic Medication Administration Record (EMAR) showed an order that began on 07/26/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post the location of the survey results and failed to ensure survey results were accessible to residents for 5 of 7 residents (Resident 48, 24, 22, 55, and 52) who attended resident council meeting on 09/11/2023. This failure prevented residents, family members and visitors from exercising their right to review and access past survey results and the facility's plans of correction to evaluate the quality of care provided by the facility. Findings included . An observation on 09/08/2023 at 11:11AM around the facility showed no signs directing residents, staff, and/or visitors to the location of the survey results and plan of corrections. During an observation on 09/08/2023 at 11:13 AM, a blue binder labeled Survey Book was located in between other white binders, next to the computers behind the east hall nurse's station. The binder contained information on previous surveys, complaint results, and plan of corrections. During the resident council meeting on 09/11/2023 at 10:00 AM, Residents 48, 24, 22 and 55…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide or have processes in place to assist with the development of Advanced Directives (AD) for 3 of 6 residents (Residents 60, 22, and 219) reviewed for Advanced Directives. This failure placed the residents at risk for not having the opportunity to make their healthcare preferences and/or decisions known. Findings included . Record review of the facility's admission packet did not show information for residents and/or their representatives on how to formulate an AD. <Resident 60> Review of Resident 60's electronic health record (EHR) showed the resident was admitted to the facility on [DATE] with a diagnosis of a stroke and left sided weakness. The most recent assessment dated [DATE] showed the resident had no cognitive impairment and required extensive assistance for transfers, bedmobility and personal hygiene. Continued review of Resident 60's EHR showed that the resident did not have an AD formulated. Additionally, there was no documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to comprehensively assess and monitor the need for a physical restraint (any physical, mechanical device or equipment that limits a residents freedom of movement) by applying bolsters under the mattress elevating the bed to prevent the resident from getting out of bed, for 1 of 1 resident (Resident 26) reviewed for physical restraints. Additionally, the facility did not obtain a consent or identify the need for the restraint to ensure the least restrictive intervention was utilized. This failure placed the resident at risk for injuries and a diminished quality of life. Findings included . <Resident 26> Review of Resident 26's electronic health record (EHR) showed they had a diagnosis of dementia (an ongoing disease which causes a decline in mental functioning). The most recent comprehensive assessment dated [DATE] showed the resident was cognitively impaired and required extensive assistance from staff for transfers and bed mobility. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change in status assessment for 2 of 2 residents (Residents 21 and 30) reviewed for comprehensive assessments. Failure to complete significant change of status care assessments placed the residents at risk for not receiving the care and services they required. Findings included . Review of the State Operations Manual, Appendix PP, last revised February 2023 (F637) §483.20 (b) (2) (ii) Significant change in Status Assessment, (SCSA) shows a SCSA Minimum Data Set (MDS) is required within 14 days after a facility determines or should have determined that there was a significant change in a resident's physical or mental condition. (a significant change means a major decline or improvement in the resident's status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions, that has an impact on more than one area of the resident's health status and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure 1 of 3 residents (Resident 6), reviewed for pressure injuries, received necessary care and services consistent with professional standards of practice to prevent a pressure injury from developing or worsening. The facility did not follow Resident 6's care plan interventions for positioning which placed the resident at risk to develop new pressure injuries or delay healing and worsening of their current pressure injuries. Findings included . The National Pressure Injury Advisory Panel (PAP-an organization that sets professional standards for prevention and healing of pressure injuries) defines pressure injuries as injuries to the skin caused by unrelieved pressure to the area . with four stages of pressure injuries to include . *Stage I: The skin is red or discolored, but is still intact *Stage II: Partial thickness loss, the top layer of the skin is open creating a shallow sore *Stage III: Full thickness skin loss, skin is broken and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately supervise and initiate interventions for an exit seeking resident for 1 of 1 resident (Resident 49) reviewed for accidents. The failure to identify preventative measures resulted in the resident getting outside of the building and placed the resident at risk for re-elopement, accidents/hazards, and a decreased quality of life. Findings included . Review of the facility's 03/24/2023 policy, titled Elopements and Wandering Residents showed the facility monitored and managed residents at risk by identifying and assessing the risks, evaluating and analyzing the risks and hazards and then implementing/monitoring interventions to reduce hazards and risks, and modifying the interventions as needed. The policy further showed the elopement definition to be .when a resident leaves the premises or a safe area without authorization and/or necessary supervision to do so . Review of the State Operations Manual (SOM), Appendix PP, last revised 02/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 2 residents (Resident 22 and 63) reviewed for respiratory care and treatment, received appropriate oxygen services consistent with professional standards of practice. Failure of the facility to ensure oxygen delivery was provided according to physician orders, monitored respiratory status, and maintained oxygen equipment, placed residents at risk of unmet needs, discomfort, and secondary medical complications. Findings included . Review of the facility's 03/24/2023 policy, titled Oxygen Concentrators and Canisters showed as follows; concentrator maintenance was provided by the vendor; oxygen start-up was managed by the admitting nurse, Assistant Director of Nursing (ADON), or designee at the time of admission in conjunction with provider orders . The policy further showed that humidification may be used if ordered by the physician. <Resident 22> Review of Resident 22's electronic health record (EHR) showed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor for adverse side effects (ASEs), initiate interventions, or identify adequate indications of use for anticoagulant (a high-risk, blood thinning medication) medications for 2 of 3 residents (Resident 63 and 64) reviewed for anticoagulants. Residents 63 and 64 did not have monitoring, or interventions. Resident 63 did not have an adequate indication of use. This failed practice caused the potential for residents to receive unnecessary medications, experience unidentified symptoms and risks, and a decreased quality of life. Findings included . Review of the facility policy, titled High Risk Medications-Anticoagulants, dated 02/24/2023 showed the resident's plan of care should alert staff to monitor for risks and adverse side effects and include interventions as follows; Bleeding and hemorrhage; decreased blood pressure or blood work; blood clots; limit blood draws and injections if possible and make them aware of the need to apply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate monitoring and follow up with residents receiving psychoactive medications (medications that alter brain function related to perception, mood and behavior) for 3 of 5 residents (Resident 26, 22 and 49) reviewed for unnecessary medications. The facility failed to provide adequate monitoring for adverse side effects (ASE's) for changes in psychoactive medications for Resident 26. Additionally, the facility failed to have physician documented rationale for antianxiety medications used beyond 14 days for Resident 22 and 49. These failures put the residents at risk for adverse outcomes related to the use of psychoactive medications. Findings included . Review of the facility policy titled Psychoactive Medication and Antipsychotic Medication dated 02/24/2023 showed . The Director of Nurses will hold a weekly Psychotropic meeting . The team will monitor: a. Proper charting and documentation is in the resident's medical record. b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish an effective communication process to ensure hospice services were delivered for 1 of 1 resident (Resident 220) reviewed for hospice services. This failure placed the resident at risk for diminished end of life care, hospice management and overall quality of care. Findings included . Review of the facility's policy Coordination of Hospice Services dated 06/06/2023 showed when a resident chooses to receive hospice care and services, the facility will coordinate and provide care in cooperation with hospice staff to promote the resident's highest practicable physical, mental, and psychosocial well-being. Review of the facility Hospice agreement titled Hospice Services Facility Agreement, dated 06/06/2023, showed If hospice care is furnished in the facility through an agreement, the facility will ensure that the hospice services meet professional standards and principles that apply to individuals providing services in the facility and to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-08-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the nursing staff posting was posted daily and/or reflected the actual nursing staff hours worked during 4 of 5 days (08/04/2025 through 08/07/2025) of the survey period. This failed practice prevented residents, family members, and visitors from knowing the facility's actual number of available nursing staff. Findings included . Observations on 08/04/2025 at 11:40 AM, 08/05/2025 at 8:44 AM, and 3:31 PM, and 08/06/2025 at 8:50 AM, showed inaccurate postings for actual nursing staff hours worked. On 08/07/2025 at 10:02 AM, the nursing staff posting across from the nurses' station showed it was dated 08/03/2025 (four days prior) and did not show any actual adjustments or changes to the nursing staff hours posted. During an interview on 08/07/2025 at 12:20 PM, Staff S, Nursing Assistant (NA), stated they were responsible for the daily staff posting. Staff S stated they were off on 08/04/2025 and 08/06/2025, and that the second lead NA was responsible for the posting on the weekends. Staff S stated if any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-08 · tag F0572 — pattern
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to periodically inform residents of their rights after residents were admitted to the facility for 7 of 10 residents (Residents 2, 5, 8, 10, 16, 28, and 31) and 1 of 1 Resident's Representative (RR, Resident 19) reviewed for resident rights. This failure placed residents at risk of not being informed of their rights and/or to make informed decisions regarding their rights. Findings included. During a Resident Council meeting on 08/06/2025 at 2:30 PM, Resident 19's RR stated they would be asked to leave the room while staff cared for Resident 19. The RR stated they never asked Resident 19 if that's what they wanted or if that was okay. The RR stated they had not had Resident Rights reviewed with them since admission, nor did they know where they could access them or find them. Residents 2, 5, 8, 10, 16, 28, and 31 were all in attendance at the Resident Council meeting and all agreed with Resident 19's RR. Review of the resident council meeting minutes for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-08 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the required contact information to resident advocacy resources (ombudsman, State Agency (SA), Aging and Long Term Care), or how to file a complaint with the SA for 7 of 11 residents (Residents 2, 5, 8, 10, 16, 28, and 31) and 1 of 1 Resident Representative (RR, Resident 19) reviewed for required notices and contact information. This failure placed the residents at risk of abuse, neglect, and not having resources available to them. Findings included. During a resident council meeting on 08/06/2025 at 2:37 PM, Resident 8 stated they had wanted to get in contact with the ombudsman regarding some concerns they had but did not know where to find that information. Residents 2, 5, 10, 16, 28, and 31 and Resident 19's RR all agreed. The Residents also did not know how to file a complaint with the SA, nor did they know that was an option. During an interview on 08/06/2025 at 3:19 PM, Staff W, Activities Director, stated they did not know where the information for the resident advocacy resources was posted.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$67,616 in federal fines across 1 penalty.

  • $67,616 — penalty dated 2024-07-23

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
WASHINGTON ODD FELLOWS HOMEOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 11/05/2009
WILLIAMS, BILLIEIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/31/2023
DELONY, DAVEIndividualCORPORATE OFFICERsince 07/01/2018
DELONY, LAURELIndividualCORPORATE OFFICERsince 07/01/2018
GARCIA, CATHYIndividualCORPORATE OFFICERsince 07/01/2024
HANSON, RONIndividualCORPORATE OFFICERsince 07/01/2015
PURCELL, STEVENIndividualCORPORATE OFFICERsince 07/01/2014
REITAN, C.IndividualCORPORATE OFFICERsince 07/01/2014
RIVERA, MIGUELIndividualCORPORATE OFFICERsince 09/01/2022
F&M HEALTHCARE, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/23/2026
BARTHOLOMEW, JEANETTEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/21/2026
SEKERAMAYI, FLOYDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.8M
Net patient revenuemost recent cost report
-19.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 27%Medicare 5%Other / private 68%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$309per resident / day
operating cost
$9,383per month
≈ monthly operating cost
$257per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505421. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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