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Landmark Care And Rehabilitation

710 North 39th Avenue, Yakima, WA 98902 · For profit - Corporation · 93 certified beds · (509) 248-4102 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Feb 2024Resident-funds citation (F0569)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation$277,867 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $277,867 in federal fines (most recent 2025-06-13)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
504 N 40th Ave · (509) 966-9480 · Call to confirm hours
Pharmacy
Walgreens0.6 mi
4001 Summitview Ave · (509) 972-2986 · Call to confirm hours
Grocery
3715 River Rd · (509) 452-2400 · Call to confirm hours
Park
3710 River Rd · (509) 575-6020 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.7%14.2%15.4%worse
Long-stay residents who lose too much weight9.9%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.7%1.0%0.9%worse
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms6.2%17.7%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.9%2.6%3.3%better
Long-stay residents whose ability to walk worsened38.7%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.0%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%93.8%95.3%typical
Long-stay residents with pressure ulcers10.9%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control30.7%22.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.1%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.9%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine93.5%82.0%79.4%better
Short-stay residents rehospitalized after admission21.3%19.9%22.6%typical
Short-stay residents with an outpatient ER visit12.7%13.4%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.661.331.67typical
Long-stay outpatient ER visits per 1,000 resident days1.781.521.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 313 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.6%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
73.2%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 73.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 149 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.6%CMS range 57.5–68.651.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 8.0–14.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge73.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge75.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 4.1–10.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.77
RN hours/ resident / day
0.45
LPN hours/ resident / day
2.76
Aide hours/ resident / day
3.98
Total nurse hours/ resident / day
0.66
RN hoursweekends
37.5%
Total nursing turnover
38.5%
RN turnover

How full it usually is: this home is certified for 93 beds and averages 78.0 residents a day — about 84% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.76 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.22 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.82 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-06-13)
24
at the previous standard inspection (2024-05-22)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

64 citations, most serious first. The 16 most serious are shown; the remaining 48 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the vital services needed for wound healing and treatment of serious infection by consistently providing dressing changes and initiating antibiotics timely for 3 of 3 residents (Resident's 1, 2 and 8) reviewed for pressure injuries (wounds over a bone caused by pressure). Resident 1 experienced harm when the Stage 4 pressure injury (a wound with full tissue loss and exposed bone, tendon and muscle) that was acquired at the facility worsened, they experienced pain and the osteomelitis (a high risk infection in the bone that can lead to full body system wide infection) was not treated timely. The facility's lack of ensuring residents received the treatment needed for healing placed residents at serious risk for worsening of pressure injuries, pain, infection and a significant decline in health status and was determined to be an emergent situation. On 03/07/2024 at 4:20 PM the facility was notified of an Immediate Jeopardy (IJ) at CFR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2025-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision, assess, monitor, and revise care plan interventions for efficacy, and ensure care planned interventions were consistently followed to prevent avoidable repeated falls for 4 of 5 residents (Residents 21,19, 41, and 29) reviewed for falls. Resident 21 who had 14 falls between 04/13/2025 and 05/23/2025, experienced harm when they had an unwitnessed fall, was found on the floor lying on their left side at the end of their bed, required transfer to the hospital, and was diagnosed with a fracture of the L1 vertebra (the first top bone in the lower back) and required a back brace that supports and stabilizes the spine. Resident 19 fell while unsupervised and experienced harm when they sustained a laceration on their forehead, required transfer to the emergency room (ER) and sutures. Resident 41 fell 17 times in the facility since admission, 12 unwitnessed, from either their wheelchair or bed, and experienced harm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to prevent the development of pressure injuries and to implement wound treatment measures consistently to avoid worsening of pressure injuries for 1 of 3 residents, (Resident 46) reviewed for pressure injuries. Resident 46 experienced harm when they developed a pressure related fluid filled blister to the left heel and a pressure injury to their right lateral malleolus (the bony prominence on the outside of the ankle joint) that had both slough and eschar present in the wound. These failures also placed the resident at risk for pain, infection, and other medical complications. Findings included . Review of the National Pressure Injury Advisory Panel (leading expert in pressure injuries/wounds), September 2016, defined pressure injury stages as follows: Stage 2 Pressure Injury is a partial thickness skin loss with exposed dermis (the top inner layers of skin) and may be present as an open ulcer with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services to prevent the occurrence of an avoidable pressure ulcer/pressure injury (PU/PI) and to implement wound treatments timely to avoid worsening of a PU/PI for 3 of 3 residents (Residents 20, 41, and 60), who had multiple co-morbidities with an increased risk for PU/PI, reviewed for PU/PI. Resident 20 experienced harm when they developed a Stage II PI (partial thickness skin loss with exposed top inner layers of skin) to their right buttock and an unstageable (a pressure injury that is a full thickness skin and tissue loss to which the extent of the tissue damage cannot be seen) wound to their left buttock, and expressed significant pain and discomfort. These failures placed the residents at risk for development or worsening of PU/PI, pain, infection, and a decreased quality of life. Findings included . Review of the National Pressure Injury Advisory Panel (leading expert in pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure goods and services were provided to avoid a decline in condition for 1 of 1 resident (Resident 1), reviewed for neglect. The facility did not follow through with a physician referral in a timely manner for a diagnostic test magnetic resonance imaging (MRI, an imaging examination to determine an extent of an injury) and a referral to a neurologist (a physician that specializes in the function and treatment of the neurological system). Resident 1 experienced harm when they had a decline in some of their fine motor skills, had increased pain, and anxiety. These failures placed other residents at risk for unmet care services. Findings included . <Resident 1> Review of Resident 1's medical record showed the resident was admitted to the facility on [DATE] with diagnoses to include type 2 diabetes (a long-term condition in which the body has a hard time controlling blood sugar and using it for energy), osteoarthritis (a type of arthritis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was adequately assessed/monitored after an unwitnessed fall which resulted in a lack of timely diagnosis/treatment for a major injury and the resident experiencing unnecessary pain for four days, before they were hospitalized for their right hip pain, for 1 of 3 residents (Resident 2), reviewed for falls. Resident 2 was harmed when they experienced unrelieved pain and distress after the fall on 02/08/2024, required hospitalization on 02/12/2024, and was diagnosed with a right femur (thigh bone) fracture. These failures placed all residents at an increased risk for delay in care, poor health outcomes, and a worsening of their medical condition. Findings included . Review of the facility policy titled, Fall Assessment and Management, dated 09/21/2022, showed that after a resident fall, the assigned nurse would complete an incident assessment/evaluation and place it in the resident medical records. Additionally, the assessment would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to investigate a staff altercation witnessed by 2 of 2 residents (Resident 1 and 2) reviewed for allegation of abuse. This failure placed residents at risk for unidentified emotional/psychological abuse and undermined their right to a safe environment free from the effects of staff misconduct. Finding included.Review of a facility policy titled, Abuse, revised 10/20/2022, showed residents had the right to be free from abuse, neglect, misappropriation or property, and exploitation. Abuse of residents, regardless of mental or physical condition, could cause mental anguish and designated staff would immediately review and investigate all allegations of abuse. Resident 1Review of the medical record showed Resident 1 was admitted with diagnoses including dementia (decline in thinking, memory and the ability to perform daily activities) and muscle weakness. Review of the 03/29/2026 comprehensive assessment showed Resident 1 required one staff member for mobility and had an impaired cognition. Resident 2Review of the medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-13 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call light systems were functioning at all times in 1 of 6 observed resident rooms (room [ROOM NUMBER]) reviewed for call lights. This deficient practice placed residents at risk for avoidable accidents and unmet care needs.Findings included.During an interview, on 01/13/2026 at 1:10 PM, a Resident Representative (RR) stated both call lights in room [ROOM NUMBER] were not working during their visit on 01/11/2025. The RR stated they attempted multiple times to activate the call lights in the room and verified the light above the resident room doorway in the hallway was not illuminated nor the red light at the call light plug in on the wall in the resident room.During a concurrent observation and interview, on 01/13/2026 at 1:45 PM, with Staff D, Nursing Assistant (NA), showed both call lights in room [ROOM NUMBER] were not consistently turned on when the buttons were pressed. Staff D stated the call light for the bed by the door…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-13 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure there were sufficient numbers of competent nursing staff to provide care and services for 16 of 16 residents (Residents 2, 5, 10, 19, 21, 23, 25, 27, 29, 33, 34, 39, 41, 43, 46, and 64)reviewed for Resident Rights, Resident Mobility, Activities of Daily Living (ADLs) for dependent residents, Quality of Care, Pressure Injuries, and Accident Prevention. Additionally, reports in the facility grievance logbook, resident council meeting interviews, and staff interviews provided evidence of insufficient staffing without resolution. This failed practice placed residents at risk of not having their needs met and potential negative outcomes to their physical and mental health. Findings included . <F-550 Resident Rights> The facility failed to provide an environment that enhanced and prompted a dignified lifestyle related to maintaining a prior level of bowel and bladder continence. <Resident 25> During an interview on 06/09/2025 at 2:02 PM, Resident 25 reported that, initially they were continent of bowel and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-13 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of potential abuse and/or neglect in a timely manner, for 3 of 5 sample residents (Residents 19, 21, and 29), reviewed for incidents of significant falls with injury. Failure to report an allegation of significant injuries due to unwitnessed falls to the State Survey Agency, as required. This deficient practice placed residents at risk of harm related to potential unrecognized abuse/neglect and disallowed the ability to recognize patterns of repeated incidents and injuries. Findings included . Review of the Washington State Department of Social and Health Services (DSHS) Nursing Home Guidelines 'The Purple Book', dated October 2015, showed Appendix D, titled Reporting Guidelines for Nursing Homes, listing substantial injuries of unknown sources and resident-to-resident altercations with physical abuse, as incidents that required reporting to the DSHS Hotline. An annotation to Appendix D showed that .repeated injuries, even when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-13 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure thorough investigations were completed for 5 of 5 residents (Residents 33, 19, 41, 21, and 29) reviewed for falls, skin impairments, and injuries of unknown source. Failure to initiate incident reports and conduct thorough investigations to identify root cause(s) and all contributing factors placed the residents at risk for unidentified abuse or neglect, unidentified corrective actions, risk for injury, and unmet care needs. Findings included . Review of the Washington State Department of Social and Health Services (DSHS) Nursing Home Guidelines 'The Purple Book', dated October 2015, showed Chapter 2, titled The Investigation Process, listed substantial injuries of unknown source as incidents that must be thoroughly investigated. Chapter 2 highlights that the key elements of any investigation were its prompt initiation and thoroughness. A comprehensive investigation aims to establish whether abuse or neglect occurred and how to prevent further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure care and services were provided in a respectful and dignified manner for1of 3 residents (Resident 25) reviewed for dignity. This failure placed residents at risk for being treated with a lack of dignity, respect and embarrassment. Findings included . Review of the 06/2023 Activities of Daily Living (ADLs) policy showed residents will be provided with care, treatment, and services to ensure their ADLs are maintained and do not diminish. Appropriate care and services will be provided for residents who are unable to carry out ADL's independently in accordance with the care plan including appropriate support with assistance with elimination (toileting). <Resident 25> Review of the medical record showed the resident admitted to the facility with diagnoses including stroke (when blood stops flowing to part of your brain) and right shoulder joint replacement. The 04/10/2025 comprehensive assessment showed Resident 2's cognition was intact and required staff assistance of one person for ADL's including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consents regarding the potential risks associated with the use of psychotropic medications (medications that alter thought processes) for 2 of 5 residents (Residents 33 and 64) reviewed for unnecessary medication. This failure placed the residents and/or the legal representatives at risk of not being fully informed about the medications prior to administration. Findings included . <Resident 33> Review of the electronic medical record showed Resident 33 was admitted to the facility on [DATE] with diagnoses including depression (a mental health condition where a person experiences persistent sadness, loss of interest in activities, and difficulty functioning in daily life), anxiety ( a feeling of worry, nervousness, or unease, typically about an event or something with an uncertain outcome) and insomnia ( when you have trouble falling asleep, stating asleep, or both, even when you have the chance to get enough rest). The comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the Pre-admission Screening and Resident Review, (PASARR) Level 1 were accurately completed upon or prior to admission and requirements for 1of 5 residents (Resident 41) reviewed for the PASARR process. This failure had the potential to place the resident at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs. Findings included . Review of the medical record showed the resident admitted to the facility on [DATE] with diagnoses including Parkinson's Disease (neurodegenerative disease with brain deterioration that affects body movements by slowing movements and causes tremors and balance issues), depression and anxiety. The 05/10/2025 comprehensive assessment showed the resident was cognitively impaired but able to make their needs known. Review of a PASARR Level 1(Preadmission Screening and Resident Review) dated 01/29/2025 was incorrect in designation of Resident 41 diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 3 of 5 residents (Residents 2, 25, and 10), reviewed for activities of daily living (ADLs), received adequate grooming, transferring assistance and nail care according to the residents' care plans. This failure placed the residents at risk for unmet care needs. Findings included . <Resident 2> Review of the medical record showed the resident admitted to the facility with diagnoses including stroke (when blood stops flowing to part of your brain), muscle weakness and chronic kidney disease (where your kidneys are damaged and they cannot filter blood as well as they should) and diabetes (a disease where your body has trouble regulating blood sugar levels). The 04/10/2025 comprehensive assessment showed Resident 2's cognition was intact and required set- up and supervision with personal hygiene. Review of Resident 2's care plan, dated 02/16/2024, showed that the resident had an ADL self-care performance deficit and required set-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-13 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff responsible for providing cardiopulmonary resuscitation (CPR - an emergency procedure consisting of chest compressions combined with giving breaths of air) had current CPR certification for 1 of 5 licensed nursing staff (Staff S) reviewed for CPR certification status. This failure had the potential risk of the facility having a lack of staff who were properly trained in CPR readily available to respond in an emergency. Findings included . Record review of the facility's policy titled, Cardiopulmonary Resuscitation (CPR) Policy, dated 06/2023, showed personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and or basic life support (BLS), including defibrillation (the use of an electric current to stop any irregular and dangerous activity in the heart muscles), for victims of sudden cardiac arrest (when the heart stops beating suddenly). The facility policy further guided licensed staff to initiate CPR/BLS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · Dcited before2025-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care, services and documentation that addressed skin integrity issues were provided in accordance with professional standards of practice for 2 of 3 residents (Residents 33 and 27), reviewed for quality of care. This failure placed the residents at risk for unmet care needs and negative health outcomes. Findings included . <Resident 33> Review of the electronic medical record showed Resident 33 was admitted to the facility on [DATE] with diagnoses including a fracture to the right wrist, end stage renal disease (ESRD) with dialysis three times a week, diabetes, depression and heart disease. The comprehensive assessment dated [DATE] showed Resident 33 required moderate assistance of one to two caregivers for activities of daily living (ADLs) and was cognitively intact. During an observation and interview with Resident 33 on 06/10/2025 at 9:10 AM, showed them lying on their back in bed. A skin tear was noted on the top of their right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure 3 of 6 sampled residents (Residents 19, 27, and 10) reviewed in a Restorative Nursing Program (RNP) for positioning, range of motion (ROM), and hand splinting, received consistent services to prevent further decrease in range of motion and hand contracture (a permanent tightening of the muscles, tendons, skin and nearby tissues that causes the joints to shorten and become very stiff) through use of consistently following documented care plans and providing services to identified residents. This failure of not following the restorative care plans on a consistent basis increased the residents at risk of being unable to maintain their current level of functioning. Findings included . A review of the 11/15/2023 Restorative Nursing Plan policy showed residents will receive restorative nursing care as needed to promote safety and independence. Restorative nursing care consists of nursing interventions .goals and objectives are resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents who were trauma survivors received trauma-informed care in accordance with professional standards of practice by not assessing or monitoring past experiences of Post Traumatic Stress Disorder [(PTSD) an anxiety disorder (develops in some people who have experienced a shocking, scary, or dangerous event) for 1of 2 residents (Resident 64) reviewed for mood and behavior. This failure placed the resident at risk for unidentified triggers, re-traumatization, and a decreased quality of life. Findings included . During an observation and interview with Resident 64 on 06/10/2025 at 9:24 AM, showed them sitting in their wheelchair at the sink in their room combing their hair. A bandage was placed on the stump of Resident 64's lower left leg, which they stated was due for a dressing change that day. Resident 46 stated they were feeling depressed due to their recent amputation and still did not understand what had happened to cause the amputation. They stated the stump wound was not healing well,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-13 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and maintain a current hospice (a type of care that focuses on comfort and quality of life for people who were terminally ill or near the end of their life) care plan in collaboration with contracted hospice services, that identified the provider responsible for performing each or any specific services/functions for 2 of 3 sampled residents (Residents 21 and 43) reviewed for hospice services. This failure placed residents at risk for not receiving necessary care and services. Findings included . Review of a policy titled Hospice, dated 03/2024, showed each resident's care plan would include both the most recent hospice car plan and the facility's care plan to attain or maintain the resident's highest practicable physical, mental, and psychosocial wellbeing. <Resident 21> Review of the medical record showed the resident admitted to the facility with diagnoses including end stage renal disease (when your kidneys have permanently stopped working). The 05/16/2025 comprehensive assessment showed Resident 21's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-13 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident funds were transferred to the Resident's Representative (RR) within 30 days of death, for 1 of 2 discharged residents (Resident 120) reviewed for conveyance of funds to the RR after death of Resident. This failure placed the RR at risk for loss of funds. Findings included . <Resident 120> Review of the medical record showed the resident was readmitted to the facility on [DATE] from the hospital on private pay hospice care. The resident passed away on 11/09/2024. The RR was asked to pay a full month of room and board at the facility which was $11,800.00. During an interview on 06/09/2025 at 11:35 AM, Staff GG, Business Office Manager, stated they had a conversation with the RR on 11/08/2024 and stated the money would be refunded the money that was not used for Resident 120's care. Review of the06/10/2025 Transaction Report for November 1, 2024, through June 30, 2025, showed the RR was owed a $11,800.00 refund. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan within 48 hours of admission that documented resident specific goals, physician orders, treatment plans and social services needs for 5 of 5 residents (Residents 1, 2, 3, 4 and 5) reviewed for baseline care plan. This failure place residents at risk of not receiving necessary care and services and continuity of care. Findings included . <Resident 1> Review of the medical record showed Resident 1 was admitted to the facility on [DATE] with diagnoses including paralytic syndrome (loss of muscle function/feeling), bleeding around the brain and chronic pain. The 01/15/2025 comprehensive assessment showed Resident 1 required maximal assistance of one to two staff for activities of daily living (ADLs) and was able to make their needs known. Review of Resident 1's admission nursing assessment dated [DATE], showed they had identified a sacral (relating to the sacrum [a triangular shaped bone at the base of the spine, forming the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's right to privacy, security, and confidentiality when a staff member relayed confidential information to a visiting family member for 1 of 1 resident (Resident 2) reviewed for personal privacy/confidentiality of records. This failed practice placed residents at risk for the loss of confidentiality and privacy and the right to have their preferences honored. Findings included . <Resident 2> Review of the resident's medical record showed the resident admitted to the facility on [DATE] with diagnoses to include an infection in their digestive system. The 06/21/2024 comprehensive assessment showed the resident's cognition was intact. During an interview on 08/23/2024 at 12:25 PM, the Resident's Representative (RR) stated Resident 2 discharged from the facility to the hospital on [DATE]. The RR stated Resident 2 had a urine infection that had gone into their blood stream and required hospitalization. The RR stated the infection had made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received care and services according to standards of practice when they failed to timely implement their grievance process for 3 of 3 residents (Residents 3, 4, and 5) reviewed for grievances. This failed practice placed residents at risk for unmet care needs. Findings included . Review of a policy titled Grievances/Concerns dated 09/26/2022, showed the Grievance Officer (GO) was responsible for ensuring the grievance process was followed through with from beginning to completion. Once the grievance was resolved by the department manager assigned to the grievance and the resident was provided a follow-up, the department manager was to provide a written report of the findings to the Administrator and the GO within five working days. <Resident 3> Review of the resident's medical record showed the resident admitted with diagnoses to include a fracture of their left knee and muscle weakness. The 07/05/2024 comprehensive assessment showed the resident's cognition was intact. Review of a written grievance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to report suspected allegations of abuse and/or neglect to the State Agency for 1 of 1 resident (Resident 1) reviewed for abuse/neglect. This failed practice placed the residents at risk for unidentified and ongoing abuse and/or neglect. Findings included . <Resident 1> Review of the resident's medical record showed the resident admitted to the facility with diagnoses to include dementia (a group of diseases and conditions that affect your thinking, memory, reasoning, personality, mood and behavior), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and anxiety (a feeling of worry, nervousness, or unease). The 05/21/2024 comprehensive assessment showed Resident 1's cognition was severely impaired. During an interview on 08/23/2024 at 12:25 PM, a collateral contact (CC) discussed an allegation of abuse involving a resident, later identified to be Resident 1 and the alleged perpetrator (AP) Staff C, Occupational Therapist (OT, a specialist that performs a treatment that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to conduct a thorough investigation into an allegation of abuse and did not protect the resident from further potential abuse when the Alleged Perpetrator (AP) was not removed for 1 of 1 resident (Resident1) reviewed for abuse. This failed practice placed residents at risk for unidentified abuse, unmet emotional needs, and the continued exposure to abuse and/or neglect. Findings included . <Resident 1> Review of the resident's medical record showed the resident admitted to the facility with diagnoses to include dementia (a group of diseases and conditions that affect your thinking, memory, reasoning, personality, mood and behavior). The 05/21/2024 comprehensive assessment showed the resident's cognition was severely impaired. During an interview on 08/23/2024 at 12:25 PM, the Collateral Contact (CC) reported an allegation to the facility involving Staff C, Occupational Therapist (OT, a specialist that performs a treatment that helps people improve their ability to perform daily tasks) and Resident 1, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document in the medical record any discussions regarding Advanced Directives (AD), including incorporation into the care planning process, for 2 of 3 residents (Residents 1 and 2) reviewed for AD. This failure placed the residents at risk of losing their right to have their preferences/decisions followed regarding end-of-life care. Findings included . Review of the facility policy titled Advance Directives, dated 10/29/2023, showed the facility would help residents, who did not have an AD in place, to establish one, and nursing staff would document the resident's decision to accept or decline assistance in the medical record. <Resident 1> Review of the medical record showed Resident 1 admitted to the facility on [DATE] with diagnoses of surgical after care for abscess and injury to urinary bladder, muscle weakness, and mild cognitive impairment. Review of the comprehensive assessment, dated 06/25/2024, showed Resident 1 required the assistance of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-22 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there were sufficient numbers of competent nursing staff to provide care and services for 14 of 14 residents (Residents 54, 10, 5, 28, 55, 25, 41, 20, 60, 59, 2, 3, 26, and 276) as evidenced by failures related to Resident Rights, Resident Mobility, Activities of Daily Living (ADLs), Quality of Care, Urinary Catheters, Pressure Injuries, Accident Prevention, Infection Control Practices, and Competent Staff. Additionally, reports in the facility grievance logbook, resident council meeting interviews, and staff interviews provided evidence of insufficient staff. These failures placed residents at risk of not having their needs met and potential negative outcomes to their physical and mental health. Findings included . <F-550 Resident Rights> The facility failed to provide an environment that enhanced and prompted a dignified lifestyle. <Resident 54> On 05/20/2024 at 9:30 AM Resident 54 stated they had not had a shower on Saturday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a Notice of Medicare Non-Coverage [(NOMNC) a notice that indicates when your care is set to end from a skilled nursing facility] as required for 3 of 3 residents (Resident 280, 281, and 67) reviewed for beneficiary notification. Additionally, the facility failed to provide a Skilled Nursing Facility (SNF) Advance Beneficiary Notice [(ABN) a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare; beneficiaries may choose to continue services but may be financially liable] for 1 of 1 resident (Resident 67) reviewed for ABN requirements. These failures placed the residents at risk for the inability to make informed financial and care decisions related to their continued stay. Findings included . Review of a policy titled, Issuing a Notice of Medicare Non-Coverage (NOMNC) and Advance Beneficiary Notice of Non-Coverage (ABN), dated 10/29/2023, showed a NOMNC would be issued two calendar days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement comprehensive resident-centered care plans consistent with the residents identified care needs for 2 of 6 residents (Resident's 4, and 60) reviewed for accuracy of care plans. This failure placed residents at risk for not receiving appropriate goods and services consistent with their identified care needs. Findings included . <Resident 4> Review of the medical record showed Resident 4 was admitted to the facility on [DATE] with diagnoses including heart failure, obstructive sleep apnea (a sleep disorder that keeps you from breathing normally while you sleep), diabetes (a group of diseases that result in too much sugar in the blood), and end stage renal disease (the last stage of kidney disease where the kidneys can no longer support the body's needs). The 05/03/2024 comprehensive assessment showed Resident 4 required supervision/minimal assistance of one staff member for dressing and oral hygiene and was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-22 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary care and services to ensure residents dependent on staff received consistent showers for 5 of 11 residents (Residents 5, 28, 54, 55, and 10) reviewed for activities of daily living (ADLs). The failure to receive adequate showering and grooming care according to the residents' care plan placed the residents at risk for unmet care needs, impaired skin integrity, and embarrassment. Findings included . Review of a facility policy titled, Activities of Daily Living (ADLs), dated 06/2023, showed residents would be provided with care, treatment, and services as appropriate to maintain or improve their ability to carry out ADLs. In addition, the policy showed residents that were unable to carry out ADLs independently would receive the necessary services to maintain good nutrition, grooming, personal care, and oral hygiene. <Resident 5> Review of the medical record showed Resident 5 was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 4 residents (Resident's 7 and 26), reviewed for unnecessary medications, had adequate monitoring and assessment for the use of psychotropic medications (medications that alter brain activity of mental functioning and behavior). The facility did not ensure as needed psychotropic medications had stop dates as required or consistently perform assessments for abnormal voluntary movement (AIMS) testing with the use of antipsychotic medications [a class psychotropic medication that has a high risk for serious adverse side effects (ASE)]. Additionally, the facility failed to conduct quarterly Interdisciplinary Team [(IDT) a group of healthcare professionals that bring together knowledge from different health care disciplines to help people receive the care they need] reviews to ensure the psychotropic medications were appropriate or if a gradual dose reduction (GDR) could be attempted. These failures placed residents at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure enhanced barrier precautions [(EBPs) an approach to the use of personal protective equipment (PPE) to reduce transmission of Multidrug-Resistant Organisms (MDROs) between residents in skilled nursing facilities] were implemented for 7 of 7 Residents (2, 3, 20, 26, 41, 60, and 276) reviewed for infection control practices. The failure to identify, provide appropriate signage, and educate residents and staff on the need for EBPs placed all residents at risk for exposure, transmission of MDRO's, and serious medical complications. Findings included . According to the Centers for Medicare and Medicaid Services document titled Enhanced Barrier Precautions in Nursing Homes, dated 03/20/2024, showed EBPs were used along with standard precautions and expanded the use of PPE to donning (put on) of gown and gloves during high-contact resident care activities that provided opportunities for transmission of Centers for Disease Control and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain resident care equipment in a fully functional manner, for 3 of 3 mechanical lifts (Lift's 1, 2, and 3) reviewed for safety. This failure placed residents who were dependent for transfers at risk for injuries and potential harm. Findings included . <Lift 1> Observation on 05/17/2024 at 10:15 AM showed Lift 1 stored outside of the South Hall Dining Room. On the arm of the lift was a red emergency manual safety feature for lowering the mechanical lift arm in the event it malfunctioned. The emergency feature was loose, stripped and was no longer working. The motor box located at the base of the lift was broken with wires hanging down. It was also noted that the remote control did not match the make and model of the lift. <Lift 2> During an observation on 05/17/2024 at 10:30 AM showed Lift 2 stored on the South hall outside of room [ROOM NUMBER]. Lift 2 was observed to have the same red emergency feature for the manual lowering the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that promoted resident respect and dignity for 3 of 3 residents (Residents 54, 10, and 5) reviewed for dignity. The failure to shower residents on a regular basis placed the residents at risk for distress, embarrassment, and an undignified existence. Findings included . Review of the facility admission agreement titled, Welcome to Landmark Care and Rehabilitation, dated 07/12/2021, showed the facility must promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality. <Resident 54> Review of the resident's medical record showed they were admitted to the facility on [DATE] with diagnoses to include Polymyalgia Rheumatica (an inflammatory disease causing inflammation, muscle pain, and stiffness around the shoulders and hips), osteoarthritis (a type of arthritis that occurs when tissue at the ends of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice to the resident and their representative of the facility's intention and justification for the discharge of 4 of 4 residents (Resident 50, 4, Unidentified Resident 1, and Unidentified Resident 2) reviewed for facility-initiated discharges. Additionally, the facility failed to send a legible copy of the notice of transfer or discharge to the representative of the Office of the State Long Term Care (LTC) Ombudsman (a person that advocates for residents in nursing homes). This failed practice disallowed the resident and/or their representative an opportunity to fully understand the rationale and resident rights associated with the discharge. This failure also placed the resident at risk for diminished protection, lack of access to an advocate that could inform them of their options and rights, and to ensure the resident advocacy agency was aware of the facility practices and activities related to a transfer or discharge. Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a written notice of bed hold (holding or reserving a resident's bed while the resident was absent from the facility) at the time of hospital transfer for 1 of 2 residents (Resident 50) reviewed for hospital transfers. This failure placed the resident at risk for lack of knowledge regarding their right to hold their bed and any monetary charges associated with the bed hold while in the hospital. Findings included . Review of the policy titled, Bed Hold Policy Notification 2024, updated 01/11/2024, showed residents were able to retain their bed when they were discharged to the hospital or on a therapeutic leave. The resident and/or their representative must sign and return the Bed Hold Policy Notification 2024 form to the business within 24 hours of receipt of the form if they chose to retain their bed. <Resident 50> Review of the medical record showed Resident 50 was admitted to the facility on [DATE], readmission on [DATE], with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy and completion of a Preadmission Screening and Resident Review (PASARR) for 2 of 7 residents (Residents 10 and 36) reviewed for PASARR Level 1. This failed practice placed the residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet mental health care needs. Findings included . <Resident 10> Review of the medical record showed Resident 10 was admitted to the facility on [DATE] with diagnoses including dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), Post Traumatic Stress Disorder [(PTSD) an anxiety disorder that develops in some people who have experienced a shocking, scary, or dangerous event], and heart failure. The 05/24/2024 comprehensive assessment showed Resident 10 required substantial/maximal assistance of one staff member for activities of daily living; dependent on one to two staff members for toileting,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and provide to the resident and/or resident representative, a baseline care plan within 48 hours of admission that documented resident specific initial goals, physician orders, and treatment plans for 2 of 2 newly admitted residents (Residents 20 and 59) reviewed for baseline careplans. This failure placed the residents at risk of not receiving continuity of care and resident centered care needs. Findings included . Per the F-655 Federal requirement effective date 11/28/2017: The facility must provide the resident and their representative with a summary of the baseline care plan that includes but is not limited to: (i) The initial goals of the resident. (ii) A summary of the resident's medications and dietary instructions. (iii) Any services and treatments to be administered by the facility and personnel acting on behalf of the facility. (iv) Any updated information based on the details of the comprehensive care plan, as necessary. <Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the ongoing review, coordination of care conferences, and revisions to care plans were implemented for 4 of 4 residents (Resident 28, 35, 54 and 55) reviewed for care planning. This failure placed the residents at risk for unmet care needs and decreased quality of life. Findings including . <Resident 28> Review of the resident's medical records showed they were admitted to the facility on [DATE] with diagnoses including Alzheimer's disease (a brain disorder that slowly destroys memory), anxiety (a feeling of worry, nervousness, or unease), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The comprehensive assessment dated [DATE] showed Resident 28 required maximal assistance for activities of daily living (ADLs) and had moderate cognitive impairment. Review of Resident 28's medical record showed the last quarterly care conference held was dated 04/20/2023, and showed the resident, their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide goods and services that met professional standards of care for 1 of 1 resident (Resident 41) reviewed for quality of care. Resident 41 had referrals for follow up with specialized physicians (a group of physicians who focus on specific illnesses or diseases) related to their complicated medical condition. The facility failed to follow through with the referrals which placed the resident at risk for a decline in their health status. Findings included . <Resident 41> Review of Resident 41's medical record showed they were admitted to the facility on [DATE] with diagnoses including Paget's disease (a disease that disrupts the replacement of old bone tissue with new bone tissue), Type 2 Diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) and a Stage 4 sacral pressure injury (a deep wound at the tail bone that involves muscle, tendon and exposed bone). The resident had an additional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY on 5/14/2024, 0505/15/2024, Based on observation, interview, and record review, the facility failed to provide services to prevent a potential reduction in range of motion for 2 of 2 residents (Residents 55 and 25) reviewed for range of motion and/or use of splints. This failure placed the residents at risk for decreased mobility and loss of independence. Findings included . <Resident 55> Review of Resident 55's medical records showed they were admitted to the facility on [DATE] with diagnoses including left side hemiplegia (the loss of the ability to move in part of the body), muscle weakness, and a need or assistance with personal care. Review of Resident 55's comprehensive assessment dated [DATE], showed the resident had moderate cognitive impairment. During a concurrent observation and interview on 05/14/2024 at 11:31 AM, Resident 55 had a brace on their left hand, the resident stated that they wore the brace daily. Review of the resident's care plan dated 04/22/2024, showed no updates to the care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate staff supervision during dining for 2 of 2 residents (Residents 20 and 59), and to provide a safe, functional environment for 5 of 5 shower rooms (South Hall shower room [ROOM NUMBER], shower room [ROOM NUMBER], North Hall shower room [ROOM NUMBER], shower room [ROOM NUMBER], and shower room [ROOM NUMBER]) reviewed for accidents. These failures placed the residents at risk of choking episodes, aspiration (when food or liquid enters the airways or lungs), access to toxic (a substance that can be poisonous or cause adverse health effects) chemicals, and dissatisfaction with their shower experiences. Findings included . <Dining Supervision> <Resident 20> Review of the medical record showed Resident 20 was admitted to the facility on [DATE] with diagnoses including pneumonia (a lung infection), dysphagia (difficulty swallowing), pleural effusion, (a buildup of fluid between the tissues that line the lungs and the chest), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate justification for the placement of a urinary catheter (a flexible tube inserted into the bladder through the urethra to allow urine to drain from the bladder for collection) for 1 of 1 resident (Resident 54) reviewed for placement of a urinary catheter. Additionally, the facility failed to ensure the appropriate care and use of a urinary catheter for 1 of 1 resident (Resident 3) by positioning the catheter drainage bag below the level of the bladder to prevent infection during a transfer with the mechanical lift. This failure placed the residents at risk for urinary tract infections (UTIs) and serious medical complications. Findings included . Review of the Centers for Disease Control and Prevention Guidelines titled, Prevention of Catheter-Associated Urinary Tract Infections 2009, dated 06/06/2019, showed the Proper Techniques for Urinary Catheter Maintenance, included the catheter drainage bag must be kept below the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with accepted standards of practice for 1 of 1 resident (Resident 2) reviewed for respiratory care and treatment. This deficient practice placed the resident at an increased risk of respiratory and tracheostomy (a surgical procedure that creates an opening in the neck into the windpipe to help a person breathe.) status complications, including infection and injury. Findings included . Review of an undated facility policy titled, Laryngectomy/Tracheostomy Stoma Care stated the purpose of this procedure is to guide Laryngectomy/Tracheostomy care and the cleaning of reusable cannulas, which did not apply to Resident 2. <Resident 2> Review of the medical record showed Resident 2 was admitted to the facility on [DATE] with diagnoses including a total laryngectomy in 2016 (removal of the larynx, the part of the throat containing the vocal cords), tracheostomy care with a permanent laryngectomy stoma (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dialysis services were consistent with professional standards of practice for 1 of 1 resident (Resident 4) reviewed for dialysis services. The failure to monitor Resident 4's condition before and after dialysis treatments, complete a comprehensive care plan, adhere to a fluid restriction, provide ongoing communication, and collaboration with the dialysis facility, ensure a current written agreement was in effect between the facility and the dialysis facility, and ensure policies and procedures were developed and implemented placed the resident at risk for complications and adverse medical conditions. Findings included . <Resident 4> Review of the medical record showed Resident 4 was admitted to the facility on [DATE] with diagnoses including heart failure, diabetes (a group of diseases that result in too much sugar in the blood), and end stage renal disease (the last stage of kidney disease where the kidneys can no longer support the body's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents who were trauma survivors received trauma-informed care in accordance with professional standards of practice by not assessing, monitoring, or treating past experiences of Post Traumatic Stress Disorder [(PTSD) an anxiety disorder that develops in some people who have experienced a shocking, scary, or dangerous event] for 1 of 2 residents (Resident 10) reviewed for mood and behavior. This failure placed the resident at risk for unidentified triggers and re-traumatization. Findings included . Review of an undated policy titled, Trauma Informed Care Purpose, showed the trauma informed assessment would identify a history of trauma or interpersonal violence, when possible. <Resident 10> Review of the medical record showed Resident 10 was admitted to the facility on [DATE] with a diagnosis of PTSD. The 05/24/2024 comprehensive assessment showed Resident 10 required substantial/maximal assistance of one staff member for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed nurses had the specific competencies and skill sets, which included documented demonstration, necessary to safely and efficiently perform care for residents' needs in the area of Peripherally Inserted Central Catheter [(PICC) - a thin, soft tube that is inserted into a vein in the arm, leg, or neck for long-term administration of antibiotics, medications, nutrition, and blood draws] line for 2 of 2 nursing staff (Staff Q and R) reviewed for staff competencies. This failure placed residents at risk for adverse outcomes related to PICC lines and unmet care needs. Findings included . Review of the [NAME] Manual of Nursing Practice, 11th edition, Unit 1, Chapter 6, titled, Intravenous[(IV) a needle inserted directly into a vein to deliver liquids to the blood stream) Therapy; Standards of Care Guidelines, dated 2024, showed the resident should be monitored frequently for signs of infiltration (the accidental leakage of IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure mental and psychosocial health needs were identified and met for 1 of 1 resident (Resident 10) reviewed for behavioral health. Failure to identify and utilize person-centered interventions placed the resident at risk for unmet care needs. Findings included . <Resident 10> Review of the medical record showed Resident 10 was admitted to the facility on [DATE] with diagnoses including Post Traumatic Stress Disorder [(PTSD) an anxiety disorder that develops in some people who have experienced a shocking, scary, or dangerous event] and depression. The 05/24/2024 comprehensive assessment showed Resident 10 required substantial/maximal assistance of one staff member for activities of daily living; dependent on one to two staff members for toileting, showering, and dressing. The assessment also showed the resident was cognitively intact. Additional review of the comprehensive assessment showed Resident 10 expressed little interest/pleasure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's physician order of heparin (a substance that slows the formation of blood clots) was not implemented as observed during the medication administration observation, resulting in a significant medication error for 1 of 3 residents (Resident 276) was free from significant medication errors. This failure placed the resident at risk for adverse complications from the significant medication error and an unmet care needs. Findings including . Review of the policy titled, Administering Medications, dated June 2023, showed that all medications would be passed according to physician orders and medication guidelines. The licensed nurse were to follow general guidelines for safe and accurate medication administration. Review of the Nursing 2023 Drug Handbook, 43rd edition, page 29, showed heparin had the following adverse reactions; commonly caused bleeding and could cause hypersensitivity or hemorrhage. Contraindicated in patients…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and/or their resident representatives (RR) provided an informed consent (the process in which a health care staff educates a resident and/or their RR about the risks, benefits, and alternatives treatment of a given procedure, intervention, or medication therapy and obtains the resident consent), in advance of implementing psychotropic (a type of drug [like antidepressants, anti-anxiety, and antipsychotics] that affects brain activities associated with mental processes and behaviors) medications for 2 of 3 residents (Residents 3 and 4) reviewed for psychotropic medications. This failure placed the resident and/or their RR at risk of not being fully informed, a lack of knowledge regarding the risks/benefits of psychotropic medications and prevented them from exercising their right to participate in treatment options. Finding included . Review of the facility's policy titled, Antipsychotic and Psychotropic Medication Use, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-12 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to implement an effective Quality Assurance Performance Improvement (QAPI) program that identified or corrected deficiencies related to the facility's skin program that did not meet professional standards for pressure injury care for 3 of 3 residents (Resident's 1, 2 and 8) reviewed for pressure injuries. This failure resulted in an emergent situation and placed other residents at risk to receive poor quality of care. Findings included . Refer to CFR 483.2 (b)(1) F 686 Treatment/Services to Prevent/Heal Pressure Ulcers During an interview on 03/12/2024 at 10:20 AM, Staff A, Administrator stated their QAPI process had not identified or corrected the deficient practice related to management and treatment of pressure injuries that resulted in resident harm. Reference WAC 388-97-1760(1)(2)

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure they did not employ staff with negative disqualifying crimes for 1 of 5 staff sampled, (Staff E) with a negative disqualifying finding on a background check for work with vulnerable adults. This failure placed residents at risk for possible abuse. Findings included . Record review of [NAME] Administrative Code (WAC) 388-97-1820 (1) showed (1) The nursing home must not employ directly or by contract, or accept as a volunteer or student, any individual: (a) Who has a criminal conviction or pending charge for a crime, which is automatically disqualifying under chapter 388-113 WAC; (b) Who has one or more of the following disqualifying negative actions. Record review of current Staff E's, Nursing Assistant (NA), personnel file showed they were hired on 03/27/2023 and had a background check dated 03/23/2023 which disqualified them from working with vulnerable adults. Review of the Residential Care Services (RCS) Character, Competence, and Suitability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely identify and initiate medical treatment for a pressure ulcer (PU, localized damage to the skin and underlying soft tissue usually over a bony prominence. The injury can present as intact skin or an open ulcer and may be painful) present on admission for 1 of 3 residents (Resident 2) reviewed for pressure ulcers. This failure placed the resident at risk for worsening of the wound, increased discomfort, and a diminished quality of life. Findings included . Review of The National Pressure Ulcer Advisory Panel (NPUAP) April 2016, showed Pressure Ulcer Stages as follows: - Stage 2 pressure ulcer is partial-thickness skin loss with exposed dermis. The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. Fat and deeper tissues are not visible. These injuries commonly result from pressure and an adverse microclimate such as moisture associated skin damage (MASD, a term used to describe skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to identify a pressure ulcer (PU, localized damage to the skin and underlying soft tissue usually over a bony prominence. The injury can present as intact skin or an open ulcer and may be painful) present on admission, consistently document, and provide an off-loading mattress for 1 of 3 residents (Resident 3) reviewed for pressure ulcers. These failures placed residents at potential risk for development and/or worsening of pressure ulcers. Findings included . Review of The National Pressure Ulcer Advisory Panel (NPUAP) April 2016, showed Pressure Ulcer Stages as follows: - Stage 2 pressure ulcer is partial-thickness skin loss with exposed dermis. The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. Fat and deeper tissues are not visible. These injuries commonly result from pressure and an adverse microclimate such as moisture associated skin damage (MASD, a term used to describe skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-12 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the conveyance of the trust funds and a final accounting of the trust funds for two of two residents (12 and 15) reviewed for final accounting of the trust funds, were returned within thirty days of discharge. This failure placed the residents and /or their representatives at increased risk for financial loss. Findings included . Review of the facility policy titled [Corporation] Trust Policy revised on [DATE], showed that all trust balances must be refunded to the resident within 14 days of discharge and 30 days of death. Resident 12. Review of the medical record showed that the resident was admitted to the facility on [DATE]. Diagnosis including high blood pressure, Atrial fibrillation ( an irregular, often rapid heart rate). The most recent quarterly assessment, dated [DATE], showed the resident was cognitively intact and required extensive assistance of two staff members for activities of daily living (ADLs), except for eating. The [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly investigate neglect for one of two residents (38) reviewed for abuse and/or neglect. This failure prevented the facility from identifying the extent and nature of the occurrence and placed the resident at risk for unidentified neglect. Findings included . Record review of the facility's 09/12/2022 policy titled, Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, showed the facility would identify and assess all possible incidents of abuse .Investigate and report any allegations of abuse within timeframes as required by federal requirements .Protect residents during abuse investigations. The policy further showed .Signs of Actual Physical Neglect .Improper use or administration of medication Resident 38. Review of the resident's admission record showed the resident admitted to the facility on [DATE] with diagnoses to include a chronic lung disease, respiratory failure, and anxiety (the sense of uneasiness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-Admissions Screening and Resident Review (PASARR) assessment was accurately completed upon or prior to admission to the facility or updated during a change in condition for three of six residents (8,16, and 21) reviewed for PASARR. This failure placed residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health (MH) and/or developmentally disability (DD) care needs. Findings included . Resident 8. Review of the resident's medical record showed the resident admitted to the facility on [DATE] with diagnoses to include dementia (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), Post Traumatic Stress Disorder (PTSD, a mental health condition that's triggered by a terrifying event by either experiencing it or witnessing it), depression (a mood disorder that causes a persistent feeling of sadness and loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to maintain effective communication, hearing, and vision methods to carry out the activities of daily living for one of three residents (8), reviewed for communication and sensory. This failed practice put the resident at risk for unmet care needs, decreased independence, and a decreased quality of life. Findings included . Resident 8. Review of the resident's admission record showed the resident admitted to the facility on [DATE] with diagnoses to include legally blind, unsteady on their feet, and the need for assistance with personal care. The comprehensive assessment, dated 02/03/02023, showed the resident had moderate cognitive impairment, adequate hearing with the use of hearing aids, and highly impaired vision. The assessment further showed the resident required one person assistance for moving from location to location in their wheelchair (w/c) while in their room. A concurrent observation and interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two of two residents (55 and 17) reviewed for accidents, were free from hot liquid spills. The residents were served hot beverages without placing lids on the cups which resulted in spills and put them at risk for burns. Additionally, Resident 55 did not have their skin assessed after the incident which placed them at further risk for unidentified injury and pain. Findings included . Resident 55. Review of the resident's electronic medical record showed the resident had diagnoses including dementia, cognitive communication disorder and muscle weakness. The most recent assessment, dated 03/23/2023, showed the resident had severe cognitive impairment and required assistance from staff for eating and other activities of daily living (ADLs). Review of the care plan, dated 12/29/2022, did not identify any risks related to serving the resident a hot beverage. Additionally, there was no assessment to identify if the resident was safe to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-12 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident who was a trauma survivor received culturally competent, trauma-informed care in accordance with professional standards of practice for one of two residents (8) reviewed for trauma-informed care. This failure placed the resident at risk for unidentified triggers, re-traumatization, and a decreased quality of life. Findings included . Resident 8. Review of the resident's medical record showed the resident admitted to the facility on [DATE] with diagnoses to include lung disease, and Post Traumatic Stress Disorder (PTSD, a mental health condition that's triggered by a terrifying event by either experiencing it or witnessing it). The comprehensive assessment dated [DATE] showed the resident had moderately impaired cognition. Review of the resident's Trauma Screening assessment, dated 10/20/2022, showed the resident suffered from trauma while the served in military service. The resident stated they were in a war zone and would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure staff followed Washington State law for the disposition (the process of destroying unused medications) of Controlled Substance/Schedule Drugs (categories of drugs regulated by the U.S. government and classified based on their potential for abuse, potential to cause dependence and their accepted medical use) for two of three medication carts (North Cart 2 and South Cart 1) reviewed for destruction of controlled medications, by not having the controlled medications destroyed by two of the following individuals: A licensed pharmacist, the director of nursing or a registered nurse designee, and a registered nurse employee of the facility. Findings Included . Review of the facility's policy titled, Disposal of Medications and Medication-Related Supplies, revised January 2018, showed direction for the facility staff to destroy controlled medications ot in the presence of [two licensed nurses] and the disposal was documented on the accountability record/book. Review of the Individual Patient's Narcotics Record Book 5, for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a medication error rate was less than 5 percent (%). During the medication administration observation task. Staff L, Medication Assistant Certified-Endorsed (MAC-E) made two medication errors, an error rate of 6.45%. This failure placed residents at risk for not receiving medications according to the physician orders and a diminished quality of life. Findings included . Review of facility policy titled Preparation and General Guidelines-Medication Administration, revised December 2019, showed that crushing tablets may require a physician's order. Orders to crush medications should not be applied to medications which, if crushed, present a risk to the resident. Such as long-acting or enteric-coated dosage forms should not be crushed . Review of the Nursing 2023 Drug Handbook, Showed that before crushing a drug, always check with the pharmacist and established references, such as the Institute for Safe Medical Practices (ISMP's) list…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-12 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and, record review the facility failed to serve meals that were at an appetizing temperature and palatable for 3 of 7 residents (4, 25, and 10) reviewed for meal satisfaction. Failure to serve food at the proper temperature, placed all residents at risk for decreased nutritional intake and food borne illness. Findings included . Resident 4. Review of the resident's medical record showed the resident had diagnoses including atrial fibrillation (a disorder in the hearts normal rhythm) and muscle weakness. Review of the most recent comprehensive assessment, dated 01/18/2023, showed the resident was cognitively intact and required extensive assistance for activities of daily living, except ate independently after it was set up. During an observation and interview on 04/05/2023 at 12:49 PM, Resident 4 was in bed with their lunch tray on the over bed table. The resident stated, I did not like the lunch, so I decided to ask for something else. The resident's lunch consisted of a bowl of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$277,867 in federal fines across 3 penalties.

  • $145,165 — penalty dated 2025-06-13
  • $90,229 — penalty dated 2024-05-22
  • $42,473 — penalty dated 2024-02-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.8M
Net patient revenuemost recent cost report
+6.4%
Operating marginrevenue minus expenses
$2.0M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 23%Other / private 25%

This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$405per resident / day
operating cost
$12,308per month
≈ monthly operating cost
$433per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505086. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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