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Amethyst Health of Brown Deer

7500 W Dean Rd, Milwaukee, WI 53223 · For profit - Corporation · 87 certified beds · (414) 371-7500 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609, F0610) — most recent Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)3 immediate-jeopardy citations$415,206 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (86) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $415,206 in federal fines (most recent 2026-02-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (66%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7929 N 76th St · (414) 376-8830 · Call to confirm hours
Pharmacy
Rite-Hite0.8 mi
8397 N 87th St · (414) 434-2360 · Call to confirm hours
Grocery
7225 W Marcia Rd · (414) 837-4314 · Call to confirm hours
Park
8501 N Servite Dr · (414) 352-7502 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.4%16.1%15.4%worse
Long-stay residents who lose too much weight3.7%5.1%5.4%better
Long-stay residents with a catheter left in their bladder3.3%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%2.7%2.0%better
Long-stay residents with depressive symptoms0.6%5.7%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.3%3.3%better
Long-stay residents whose ability to walk worsened14.3%18.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.9%16.9%18.9%better
Long-stay residents given the seasonal flu vaccine98.4%95.0%95.3%typical
Long-stay residents with pressure ulcers5.0%5.0%4.7%typical
Long-stay residents with worsening bladder/bowel control15.9%24.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table9.2%15.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine83.8%82.2%79.4%typical
Short-stay residents rehospitalized after admission36.5%23.1%22.6%worse
Short-stay residents with an outpatient ER visit13.3%15.5%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.31U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.12hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
1.15
LPN hours/ resident / day
2.81
Aide hours/ resident / day
4.51
Total nurse hours/ resident / day
0.31
RN hoursweekends
65.5%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 87 beds and averages 62.3 residents a day — about 72% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.81 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.10 hrs/resident/day on weekends vs 4.68 on weekdays — 12% thinner on weekends. RN hours go from 0.66 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 66% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

26
deficiencies at the latest standard inspection (2026-02-26)
10
at the previous standard inspection (2024-10-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

86 citations, most serious first. The 17 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-02-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents with pressure injuries received necessary treatment and services consistent with professional standards of practice to promote healing and prevent new pressure injuries from developing for 1 of 2 residents (R3) reviewed for pressure injuries.R3 was high risk for pressure injuries. R3 developed an unstageable sacral pressure injury (PI) which deteriorated to a stage 4 PI with eventual visible bone. The facility failed to correctly implement and/or enter treatment orders from the hospital and the wound MD and could not provide evidence an ordered CT scan was scheduled or completed. R3 was eventually admitted to the hospital and diagnosed with sepsis and sacral/coccygeal osteomyelitis with abscess requiring debridement and a partial coccygectomy (partial removal of tailbone.) Upon readmission, facility failed to follow wound MD treatment orders. R3 also developed an unstageable PI to the left buttock as well as deep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2026-02-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 1 of 1 resident (R3) received the necessary comprehensive assessment or care and treatment for indwelling catheter use. R3 was admitted to the facility on [DATE] with urinary incontinence and at some point, after the admission, the facility was unable to determine when, R3 received an indwelling catheter. There was no physician order for the indwelling catheter, no comprehensive assessment of the catheter and no comprehensive care plan directing the care and treatment of the catheter. On 5/31/25, R3 was discharged to the hospital for a change in condition and was diagnosed with septic shock secondary to UTI (urinary tract infection). The facility's failures contributed to R3 developing septic shock secondary to UTI due to an indwelling catheter. This created a finding of immediate jeopardy that began on 5/31/25. Surveyor notified Nursing Home Administrator (NHA) of the immediate jeopardy on 2/10/26 at 12:46 pm. The immediate jeopardy was removed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-03-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess resident's hydration status and supply sufficient fluid intake to maintain proper hydration and health for 1 (R1) of 3 residents reviewed. The facility's repeated and systemic failure to assess and address R1's hydration status and implement pertinent interventions based on such an assessment resulted in R1 being admitted to the Intensive Care Unit (ICU) for Hypernatremia, Acute Kidney Injury, and a Urinary Tract Infection. This created a finding of immediate jeopardy that began on 2/7/2025. Nursing Home Administrator (NHA)-A and Director of Nursing (DON)-B were notified of the immediate jeopardy on 3/05/25 at 10:14 AM. The immediate jeopardy was removed on 3/5/25. This deficient practice continues at a scope and severity of a D (potential for harm/isolated). Findings include: 1.) R1 was admitted on [DATE] with diagnoses that include Malignant Neoplasm of Posterior Wall of Bladder, Dysphagia following Cerebral Infarction, Alzheimer's Dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Uncorrected on revisit Based on observation, record review and staff interviews, the facility did not ensure they provided necessary treatment and services in accordance with standards of practice to 3 out of 4 ( R73, R85, R6) sampled residents reviewed for pressure injuries. * R73 was assessed to be at high risk for developing a pressure injury. A weekly skin check was not completed on 3/21/26. On 3/26/26 it was determined R73 developed a facility acquired stage 2 pressure injury to the back of the left thigh. Although the facility obtained a treatment order for the wound, there was no evidence that the treatment was performed daily, per order, from 3/26/26- 3/30/26. When the facility re-assessed R73's pressure injury to the back of the left thigh on 3/30/26, the wound was now unstageable and noted to have 100% necrotic tissue. * R85 was admitted to the facility on [DATE] with an unstageable pressure injury to the right heel. R85's discharge orders from the hospital for daily wound care were not transcribed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents at risk for pressure injuries received necessary treatment and services consistent with professional standards of practice to promote healing and prevent new pressure injuries from developing for 1 of 2 residents (R3) reviewed for pressure injuries.R3 is at risk for developing pressure injuries. On 1/17/26, facility staff found a left breast abscess that was not comprehensively assessed when identified. On 1/22/26, facility staff documented a new skin issue on R3's upper right gluteus. A treatment order was not placed for this new skin issue until 2/25/26. On 2/2/26, Wound MD-Q assessed R3's wounds for the first time. In an interview, Wound MD-Q stated that after this initial assessment, R3's left breast wound etiology was changed from abscess to pressure. In addition, on 2/2/26, Wound MD-Q found a new left trochanter hip wound and recommended treatment that was not put in place by facility staff until 2/25/26. Wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 2 (R11 and R34) of 3 residents reviewed for accidents received adequate supervision and assistance devices to prevent residents from sustaining continued falls. * On 8/23/24, R11 slipped out of his wheelchair while emptying his urinal and sustained a left hip fracture. R11 had falls on 6/30/24, 7/6/24, 7/16/24, 7/27/24, 8/13/24, 8/23/24, and 9/12/24. The facility did not complete a comprehensive assessment to determine a root cause for each fall, did not reassess interventions to determine if fall interventions were effective, did not complete accurate fall assessments after each fall. R11 experienced falls potentially related to episodes of orthostatic hypertension. The facility did not assess to determine if there was a pattern to the episodes to increase supervision or safety interventions to prevent falls or decrease the potential for injury from falls. * R34 was observed without floor mats. The plan of care indicated floor mats…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not provide quality of care according to professional standards of practice for 2 (R27 and R19) of 12 residents reviewed for quality of care. *The facility did not implement interventions for R19's toe wounds. R19 did not have a care plan addressing the wounds, nor was the care plan revised when the wounds worsened. The wound to R19's third toe became infected and would not heal. R19 ultimately required an above the knee amputation related to the unhealing wound to the third toe. *R27 was receiving hospice care and did not have a hospice care plan nor a physician's order for hospice. Findings include: 1.) R19 was admitted to the facility on [DATE] with diagnoses including: Peripheral Vascular Disease and Congestive Heart Failure. R19 had current diagnoses including: Hemiplegia and Hemiparesis Following Cerebral Infraction Affecting Left Non-Dominant Side and Acquired Absence of The Left Leg Above the Knee. R19's quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 4 (R9, R90, R81, and R28) out of 9 sampled residents were provided and administered medications based upon physician orders and standards of practice for ensuring accurate administration of ordered medications. *R9 did not receive Olanzapine 2.5 mg (milligrams) and Atorvastatin Calcium 40 mg at bedtime and Memantine 5 mg at 2000 (10:00 PM) on 4/7/26 and 4/28/26. R9's medication administration record (MAR) did not accurately detail why R9's medications were not administered on 4/5-4/6/26 when R9 was hospitalized . *R90 had multiple administrations of medications not documented as given during March and May of 2026. *R81 had multiple administrations of medications not documented as given during April and May of 2026. *R28 did not receive Gabapentin 400 mg (milligrams) and Baclofen 20 mg at 2000 (8:00 p.m.) and did not receive Tylenol 650 mg at 1800 (6:00 PM) on 4/8/26 and 4/27/26. Findings include: The facility's policy titled, Documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure a medication was administered with adequate monitoring for 1 (R91) of 1 sampled residents with parameters to hold medication based upon assessed blood pressures at time of medication administration.* The facility did not assure R91's blood pressures were assessed and documented prior to administering Midodrine HCL to R91 as ordered by the physician. Findings include;R91's diagnosis includes orthostatic hypotension (sudden, excessive drop in blood pressure that occurs when rising from a sitting or lying position). R91 was discharged from the facility on 4/19/26.R91's orders include Midodrine HCI Tablet 10mg (milligrams) Give 1 tablet by mouth three times a day for orthostatic hypotension hold SBP (systolic blood pressure) greater than 150 with an order date of 3/23/26.Surveyor reviewed R91's March 2026 & April 2026 MAR (medication administration record) and noted these MARs include Midodrine HCI 10 mg with administration times of 0800 (8:00 a.m.), 1200 (12:00 p.m.) & 1600 (4:00 p.m.). Surveyor noted there is only a box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 3 (R81,R90, and R73) of 3 sampled residents were free from significant medication errors. * R81 had a missing dose of Apixaban (Eliquis) 5 mg on 5/7/26 at 8:00 PM. * R90 had 2 missing doses of Apixaban (Eliquis) 5 mg on 5/7/26 at 8:00 PM and on 3/9/26 at 8:00 AM. *R73 admitted to the facility on [DATE] with an order for Truvada Oral Tablet 200-300mg. Give 1 tablet via G-Tube one time a day . Multiple doses were marked as not administered between 2/25/26 and 3/9/2026 due to waiting for pharmacy. Findings Include: The facility's policy titled Administering Oral Medications dated 8/1/2025 and last revised on 3/1/2026 documented: . Verify that there is a physician's medication order for this procedure. Review the resident's care plan to assess for any special needs of the resident. Notify the supervisor if the resident refuses the procedure. The facility's policy titled Documentation of Medication Administration dated 2001 and last revised 4/2007…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not implement effective infection prevention measures to provide a safe, sanitary and comfortable environment and to prevent the development and transmission of communicable diseases and infections for 1 (R53) of 2 residents observed. *Certified Nursing Assistant (CNA)-F did not wear proper personal protective equipment (PPE) while performing peri care on R53 who was in Enhance Barrier Precautions (EBP). The facility's policy and procedure titled, Enhanced Barrier Precautions, implemented 3/25/2024, documents in part: Policy:It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms.3. Implementation of Enhanced Barrier Precautions.b. PPE for enhanced barrier precautions is only necessary when performing high-contact care activities.4. High-Contact resident care activities include.b. Bathing.e. Changing linensf. Changing briefs or assisting with toileting. On 5/20/2026, at 8:06AM, Surveyor observed CNA-F performing peri care and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Uncorrected on revisitBased on interview and record review, the facility did not ensure 1 (R88) of 9 sampled residents received treatment and care in accordance with physician/nurse practitioner orders.*R88's NP requested R88 have daily weight monitoring beginning 3/24/26, and the facility did not implement daily weight monitoring until 4/3/26. Findings include:R88 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes mellitus, chronic kidney disease, and chronic diastolic (congestive) heart failure (a chronic condition when the heart cannot pump blood efficiently leading to blood backing up and fluid buildup in the lungs, legs, and body). R88's admission MDS dated [DATE] documents a BIMS score of 15 indicating intact cognition. A progress note in R88's EHR dated 3/24/26 written by Nurse Practitioner (NP)-D documents chronic diastolic (congestive) heart failure - monitor daily weights . follow up: continue daily weight monitoring. Surveyor reviewed R88's EHR and located the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Uncorrected on revisitBased on interview and record review, the facility did not ensure 1 (R10) of 2 sampled residents with orders to reweigh related to fluxuations in weights.*R10's nurse practitioner (NP) requested R10 be reweighed on 4/9/26, and the facility did not follow up on this request. Findings include: R10 admitted to the facility on [DATE] with diagnoses including mild protein-calorie malnutrition. R10's quarterly Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 12 indicating moderately impaired cognition. Surveyor reviewed R10's electronic health record (EHR) and located the following weights:3/23/26 157.0 pounds4/5/26 157.0 pounds4/6/26 151.3 pounds A progress note dated 4/9/26 written by NP-D documents weight on 4/6/26 was 151.3 pounds, reweight is needed for accuracy . follow up: reweight for accuracy given significant weight decrease. Surveyor was unable to locate an updated weight in R10's EHR after R10's NP requested R10 be reweighed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents requiring respiratory care was provided with oxygen for 1 (R85) of 4 residents reviewed on oxygen. R85 had orders on admission for oxygen therapy 2 liters/minute at night. This order was not transcribed. R85 received oxygen without an active order for oxygen. The oxygen order that was obtained three days after admission did not specify the amount of oxygen to administer and R85 was not being monitored on an ongoing basis to determine the needs of oxygen. Findings include: The facility policy and procedure titled Oxygen Administration dated 8/1/2025 documents: Preparation: 1. Verify there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. 2. Review the resident's care plan to assess for any special needs of the resident. 3. Assemble the equipment and supplies as needed.Documentation: After completing the oxygen setup or adjustment, the following information should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-26 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility did not ensure the garbage and refuse were properly disposed in the outside garbage storage receptacles.This deficient practice has the potential to affect all 63 residing at the facility.Findings include:On 2/23/2026, at 9:15 AM, Surveyor went on a tour of the facility garbage area with dietary manager-M. Surveyor observed the following:- Two large dumpsters with lids open. Both dumpsters were full and both dumpsters had full garbage bags falling out and hanging out of both dumpsters. - Behind both dumpsters were piles of garbage that included large cans, open bags of garbage, Styrofoam cups, plastic lids, and straws. Surveyor was not able to see the ground behind the dumpsters due to the amount of garbage behind both dumpsters.- Gloves, and soiled briefs/depends were lying on the ground around the dumpster area not in an enclosed garbage bag.- [NAME] body towels and hand towels were lying on the ground between both dumpsters and several broken cardboard boxes were lying around both dumpsters.Surveyor asked Dietary Manager- M who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility's Quality Assessment and Assurance Committee did not meet at least quarterly to identify and evaluate quality issues through assessment and assurance activities. The deficient practice had the potential to affect all 63 residents in the facility.The Quality Assessment and Assurance (QAA) Committee did not meet on a quarterly basis to determine quality deficiencies within the facility and develop and implement plans of action to correct any deficiencies. The QAA Committee meeting was held on 9/30/25 and 2/13/26 and did not meet for Quarter 4 of 2025.Findings:On 2/26/26, at 12:46 PM, Surveyor asked Nursing Home Administrator (NHA)-A how often the QAA Committee meets. NHA-A stated the facility meets quarterly but they missed their last quarter (Quarter 4) 2025 QAA Committee meeting due to staff being out of the office. NHA-A stated the facility identified the facility was not compliant with the quarterly QAA Committee meetings on 1/26/26. NHA-A stated the facility has since met on 2/13/26 and 2/23/26 with plans to start meeting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not establish and maintain an infection prevention and control program based upon current standards of practice, designed to provide a safe environment and to help prevent the development and transmission of communicable diseases and infections. This deficient practice has the potential to affect all 63 residents. * Staff were observed not wearing appropriate personal protective equipment (PPE) while providing gastrostomy tube (g-tube) cares for R25 and R26. Staff were also observed not performing appropriate hand hygiene during medication pass with R25 and R26. * The facility's Water Management Plan (WMP) was not based on current standards of practice and did not: -Identify where control measures should be applied based on where Legionella could grow and spread -Include a process to confirm the WMP is being implemented and is effective. * Staff were observed not wearing appropriate personal protective equipment (PPE) while providing colostomy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · F2026-02-26 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure a designated Infection Preventionist works at least part time at the facility for the responsibility of the facility's Infection Prevention Control Program. Director of Nursing (DON)-B was designated as the facility's Infection Preventionist (IP) in addition to performing DON responsibilities and working on the Ventilator Unit as a floor nurse, which resulted in the inability to implement an effective Infection Prevention Control Program. Findings include: Surveyor reviewed the Facility assessment dated 10/2023, last reviewed 02/2026, which documents the facility as having one (1) full-time Director of Nursing and one (1) full-time Infection Preventionist. On 2/26/26, at 12:19 PM, Surveyor interviewed Director of Nursing (DON)-B who stated she dedicates Mondays to the Infection Prevention Program. DON-B stated she works two (2) days a week on the Ventilator Unit as a floor nurse and three (3) days a week as the DON. Surveyor expressed concerns with DON-B not having enough dedicated time to perform the IP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 7 (R6, R3, R55, R7, R36, R8, and R78) of 7 residents reviewed for transfers or discharges received the proper written notice of transfer, written bed hold policy with reserve bed payment identified and that proper notification was sent to the State Long-Term Care Ombudsman. *R6 was transferred to the hospital 10/25/25, 11/9/25, and 1/5/26. The facility was unable to locate a written notice of transfer or bed hold notice from 10/25/25 or 11/9/25 transfers to the hospital. The bed hold notice dated 1/5/26 did not list the bed payment rate. The facility did not notify the State Ombudsman of R6's hospitalizations. *R3 was transferred to the hospital on [DATE]. The bed hold notice dated 12/16/25 did not list the bed hold payment rate. The facility did not notify the State Ombudsman of R3's hospitalization. *R55 was transferred to the hospital on [DATE], 12/3/25, and 1/12/26. The bed hold notices dated 10/9/25, 12/3/25, and 1/12/26 did not list the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not complete and transmit entry tracking, Medicare 5 day, quarterly, or discharge assessments as required for 6 (R25, R28, R40, R44, R64, and R73) of 8 residents reviewed for Minimum Data Set (MDS) assessments and transmission.1.). R25's entry MDS dated [DATE] and quarterly MDS dated [DATE] were not transmitted.2.). R28's quarterly MDS dated [DATE] was not transmitted timely.3.). R40's quarterly MDS dated [DATE] was not transmitted timely. 4.). R44's modification to quarterly MDS dated [DATE] was not transmitted. 5.). R64's entry MDS dated [DATE] was not transmitted timely. 6.). R73's discharge MDS dated [DATE] was not transmitted timely. Findings include:The Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.19.1 dated October 2024, documents long-term care facilities participating in Medicare and Medicaid programs must meet the following conditions: Completion timing: -For all non-admission OBRA (Omnibus Budget…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in observation, interview, and record review, the facility did not ensure each resident received adequate supervision and assistance to prevent accidents for 3 (R56 R36, and R73) of 5 residents reviewed for falls and 1 (R39) of 1 resident reviewed for smoking. *R56 was observed walking without a 2 wheeled walker in the hallway. R56's care plan was not revised to indicate accurate transfer status for R56. *R36 had falls on 12/4/2025 and 1/27/2026 that were not thoroughly investigated. *R39 did not have a quarterly smoking assessments completed and R39's smoking care plan was not revised to indicate if R39 was to be supervised or unsupervised when smoking or if R39 was safe to hold onto own smoking materials. *R73 had a fall out of bed on 2/15/2026 that was not thoroughly investigated. Findings include: The facility policy titled Care Plan Goals, Objectives, Revisions dated 8/1/2025 documents: Purpose: Care plans shall incorporate goals and objectives that lead to the resident's/ patient's highest obtainable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure the storage of drugs and biologicals were stored in locked compartments and permit only authorized personnel to have access to the keys. 1 of 5 medication carts were observed to be unlocked and unattended in access to a public area of the facility. The deficient practice had the potential to affect 10 (vent unit) residents whose medications are stored in the medication cart. Findings include: The facility's policy titled Medication Labeling and Storage, dated 8/1/25, documents the following:The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe and sanitary manner.Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing medications and biologicals are locked when not in use, and trays or carts used to transport such items are not left unattended if open or otherwise potentially available to others. On 2/24/26, at 8:21 AM, Surveyor observed Licensed Practical Nurse (LPN)-R passing medications to residents on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure that food was stored, prepared and served under sanitary conditions in 3 of 3 unit refrigerators. On 2/24/26, at 12:35 PM, a refrigerator was observed to have multiple food and drink items opened and not dated. This deficient practice has the potential to affect 10 residents on the Vent Unit of the facility. On 2/26/26, at 8:39 AM, a refrigerator was observed to have multiple food and drink items opened and not dated. This deficient practice has the potential to affect 14 residents on the Rehabilitation (Rehab) Unit of the facility. The Rehab Unit refrigerator temperature log was noted to have the following missing dates 2/16/26, 2/18/26, 2/21/26, and 2/24/26. On 2/25/26, at 8:44 AM, a refrigerator was observed to have multiple food and drink items opened and not dated. This deficient practice has the potential to affect 34 residents on the North and [NAME] Unit of the facility. Findings include: The facility's policy titled Food Storage, dated 8/1/25, documents:Foods shall be received and stored in a manner that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 1 (R6) of 1 resident was assessed to self-administer medications. On 2/24/26, Surveyor observed Licensed Practical Nurse (LPN)-R set R6's medications down on R6's bedside table and exit the room. R6 did not have a self-administration assessment completed to identify if R6 was able to safely self-administer medications. Findings include:The facility policy titled Self Administer Medications with an effective date of 8/1/25 documents the following: . Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. As part of the evaluation comprehensive assessment, the interdisciplinary team (IDT) assesses each resident's cognitive and physical abilities to determine whether self-administering medications is safe and clinically appropriate for the resident. The IDT considers the following factors when determining whether…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure the medical record reflected the resident's accurate advanced directive wishes for 1 (R55) of 16 residents reviewed.*R55's Do Not Resuscitate form was signed on [DATE] and scanned into R55's medical record. On [DATE], at the start of Survey, R55's active MD order and Electronic Medical Record (EMR) dashboard documented R55 to have elected a full code status. Findings include: The facility policy with an effective date of [DATE], and titled, Cardiopulmonary Resuscitation and Automated external defibrillation, documents, in part: The purpose of this policy and procedure is to provide guidelines for the initiation of Cardiopulmonary Resuscitation (CPR) in victims of sudden cardiac arrest. Determine and record a code status for each resident in his or her [electronic medical record (EMR)], along with obtaining an order. The newest form will be kept in a binder at the nurse's station. When checking a resident for their code status, this binder will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents whose Medicare part A benefits ended, was provided with written beneficiary protection notifications for 1 (R83) of 3 residents sampled for beneficiary notifications. The facility did not provide R83 with a written Advanced Beneficiary Notice (ABN), which includes financial liability information and appeal rights, at the time Medicare Part A coverage ended. Findings include: Notice of Medicare Non-Coverage (NOMNC) (Form CMS 10123-NOMNC) is utilized to provide written notification to resident or resident representative that Medicare Part A coverage is ending in two or more days. The notification includes appeal rights and provides the third-party reviewer name and phone number to begin an immediate appeal. Advance Beneficiary Notice (ABN) (Form CMS-10055) is utilized to provide written notification to resident or resident representative of services Medicare A will no longer cover, an estimated cost of those services, and three options…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who have not used psychotropic drugs are not given these drugs unless the medication is necessary to treat a specific condition as diagnosed and documented in the clinical record and residents who use psychotropic drugs receive behavioral interventions in an effort to discontinue these drugs for 1 of 1 (R9) residents reviewed for psychotropic medications.R9 was hospitalized and re-admitted to the facility with an order for Zyprexa. The facility did not follow up as to why the medication was prescribed and there were no indications for use. R9 admitted to the facility on [DATE] and has diagnoses that include unspecified dementia, unspecified severity with psychotic disturbance, and depression.The facility policy titled Psychotropic Medication Use dated 8/1/25 documents (in part) .Residents will not receive medications that are not clinically indicated to treat a specific condition.1. A psychotropic medication is any medication that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure all alleged violations were reported immediately to the State Agency, but not later than 2 hours after the allegation is made if the events that caused the allegation involved abuse, for 1 of 2 Facility Reported Incidents (FRI) reviewed involving R6. On 2/9/26 at 11:00 PM, the Nursing Home Administrator (NHA)-A was made aware of an alleged instance of physical abuse involving R6 and Certified Nursing Assistant (CNA)-BB. NHA-A did not report the alleged incident to the State Agency until 2/10/26 at 6:16 AM. Findings include: The facility policy titled Abuse Prevention Program with effective date 1/23/26 and review date 1/23/26 documents: . As part of the resident abuse prevention, the facility's administration will: . protect our residents from abuse by anyone including, but not necessarily limited to facility staff . All covered individuals will receive annual written notification of their obligation to report reasonable suspicion of a crime…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure an alleged violation of abuse was thoroughly investigated for 1 of 2 Facility Reported Incidents (FRI) reviewed involving R6. On 2/9/26 at 11:00 PM, the Nursing Home Administrator (NHA)-A was made aware of an alleged instance of physical abuse involving R6 and CNA-BB. The investigation of the allegation of abuse did not include interviews with witnesses and staff the allegations were originally reported to.Findings include: The facility policy titled Abuse Prevention Program with effective date 1/23/26 and review date 1/23/26 documents: . As part of the resident abuse prevention, the facility's administration will: . protect our residents from abuse by anyone including, but not necessarily limited to facility staff . The individual conducting the investigation will, as a minimum: . interview the person(s) reporting the incident; . interview any witnesses to the incident; . interview staff members (on all shifts) who have had contact with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure Minimum Data Set (MDS) assessments were coded correctly for 2 (R3 and R5) of 16 residents reviewed for MDS accuracy. *R3's MDS for December 2025 was not coded accurately for receiving dialysis. *R5's quarterly MDS for December 2025 was not coded accurately for receiving an antiplatelet medication. Findings include: 1.) R5 was identified as being prescribed an anticoagulant (inhibits clotting factors reducing blood clot formation) medication on the MDS indicators. Surveyor reviewed R5's medications and noted R5 was not taking an anticoagulant medication. R5 was prescribed Plavix 75mg (milligrams) on 2/8/2018 to take daily. Surveyor noted Plavix is an antiplatelet (prevents blood cells sticking/clumping together) medication, not an anticoagulant. Surveyor reviewed R5's quarterly MDS dated [DATE]. Surveyor noted R5's MDS section N (Medications) documented 'YES for R5 taking an anticoagulant and documented NO for not taking and antiplatelet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not provide the necessary Activities of Daily Living (ADL) services for 1 (R55) of 16 residents who were dependent on staff to provide ADL care.R55 is dependent on staff for bathing and toileting. R55 did not receive showers as care planned. R55 was not checked and changed every 2 hours as care planned.Findings include:The facility policy with an effective date of 8/1/25 and titled, ADL support, documents, in part: . Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with hygiene (bathing, dressing, grooming and oral care) . elimination (toileting) . R55 was admitted to the facility on [DATE] and has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1 of 17 residents (R3) reviewed received treatment and care in accordance with professional standards of practice.*On 1/17/26, facility staff found a right buttock abrasion that was not comprehensively assessed when found. On 1/22/26, facility staff documented a new skin issue on R3's upper right gluteus. A treatment order was not placed for this new skin issue until 2/25/26. On 2/2/26, Wound MD-Q assessed R3's wounds for the first time. Wound MD-Q could not assess R3's wounds weekly because R3 is out at an off-site dialysis center when wound rounds take place. Facility staff did not complete comprehensive weekly assessments when wound appointments were missed.Findings include:R3 was admitted to the facility on [DATE] with diagnoses that include Type 2 Diabetes (chronic condition characterized by insulin resistance and high blood sugar levels,) Paraplegia (a form of paralysis, the inability to voluntarily move or control the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility did not ensure that 1 (R7) of 2 residents reviewed for bladder incontinence received the appropriate care and services to help restore continence, prevent urinary tract infections, and receives appropriate treatment and services to restore continence to the extent possible.R7's urinary incontinence was not assessed and care plan interventions for care and treatment of R7's incontinence needs were not accurately documented. This is evidenced by:The facility's catheter care, urinary policy and procedure with a review date of 11/2025 documents:Catheter Evaluation1. Review and document the clinical indications for catheter use prior to inserting. 2. Nursing and the interdisciplinary team should assess and document the ongoing need for a catheter that is in place. Use a standardized tool for documenting clinical indications for catheter use.3. Remove the catheter as soon as it is no longer needed.ComplicationsObserve the resident for complications associated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 2Number of residents cited: 2Kristine Based on Concerns with weight loss and no interventions, inconsistent weightsBased on observation, interview, and record review the Facility did not ensure 2 (R33 and R9) of 2 residents received the necessary services for weight loss and acceptable nutrition. * R33 had a 5.14% weight loss in one month that was not desired. A comprehensive assessment was not completed regarding the weight loss. The physician and dietitian were not notified regarding R33's weight loss. R33's care plan was not updated, and interventions were not implemented. * R9's weights were inconsistent with documented weights indicating significant weight loss and/or gain. There is no evidence that the facility or Dietitian questioned the accuracy of the weights entered. No re-weights were completed, the physician was not notified, and no interventions were implemented. Findings include: The Facility policy entitled, Weight Assessment, dated 8/1/25, documents, Policy Statement:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 2 (R5 and R6) of 2 residents reviewed for post-traumatic stress disorder (PTSD) received trauma informed care in accordance with professional stands of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization. R5 and R6 were admitted to the facility with a diagnosis of PTSD. The facility did not complete a trauma assessment or develop a person-centered care plan identifying triggers, interventions, or monitoring for PTSD for R5 or R6. Findings include: The facility policy titled Trauma-Informed and Culturally Competent Care with revised date August 2022 documents: . Assessment involves an in-depth process of evaluating the presence of symptoms, their relationship to trauma, as well as the identification of triggers . Resident Care Planning . Develop individualized care plans that address past trauma in collaboration with the resident and family . Identify and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure the facility implemented monitoring or support of 1 (R6) of 2 sampled residents psychosocial well-being and ongoing safety after an allegation of abuse violation of abuse was made.On 2/24/26 R6 alleged Certified Nursing Assistant (CNA) BB was abusive to R6 during cares. R6 alleged the abuse was physical and verbal in its nature. R6 has a history of post traumatic stress disorder.Findings include:The facility policy titled Identifying Types of Abuse with revised date September 2022 documents: . Psychosocial outcomes . abuse may result in psychological, behavioral, or psychosocial outcomes including, but not limited to, the following: . fear of a person or place, of being left alone, of being in the dark, and/or disturbed sleep and nightmares; . extreme changes in behavior, including aggressive or disruptive behavior toward a specific person; . running away, withdrawal, isolating self, feelings of guilt and shame, depression, crying, talk of suicide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure the physician acted upon recommendations by the pharmacist for 1 (R33) of 5 residents reviewed with pharmacy recommendations.R33 had no documented physician response to pharmacist recommendations after medication regimen review on 1/26/26. Findings include:The facility policy titled Medication Regimen Review with effective date 8/1/25 documents: The consultant pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medication.The MRR involves a thorough review of the resident's medical record to prevent, identify, report and resolve medication related problems, medication errors and other irregularities, for example: . duplicative therapies or omissions of ordered medications . Within 24 hours of the MRR, the consultant pharmacist provides a written report to the attending physicians for each resident identified as having a non-life threatening medication irregularity. The report contains: . the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R72 and R57) of 5 residents were offered/administered the influenza vaccine.R72 was admitted to the facility on [DATE]. There is no documentation indicating R72 was offered or administered the influenza vaccine.Findings include:R72 was admitted to the facility on [DATE]. R72 is an [AGE] year old with diagnoses that include Type 2 Diabetes (chronic disorder where the body develops insulin resistance), Osteomyelitis (infection of the bone), colostomy (a surgical opening connecting part of the intestines to the outside of the body), anemia (decreased blood cells), quadriplegia (permanent partial or total loss of motor and sensory function in the legs and arms), and cognitive deficit (disruptions in mental processes).Surveyor reviewed R72's Electronic Medical Record (EMR) and was unable to locate whether R72 was offered, received, or declined the influenza immunization.On 2/26/26, at 12:19 PM, Surveyor interviewed Director of Nursing (DON)-B who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not provide a working call light system for 1(R3) of 16 sampled residents.*R3 informed Surveyor that R3's call light above R3's room door does not light up when R3 pushes the call light for help. R3 stated that the light has been like this since last week.Findings include:The facility policy with an effective date of 8/1/25 and titled, Answering Call Lights, documents: The purpose of this procedure is to ensure timely responses to the resident's requests and needs. Upon admission and periodically as needed, explain and demonstrate use of the call light to the resident. Be sure that the call light is plugged in and functioning at all times. Report all defective call lights to the nurse supervisor promptly .R3 was admitted to the facility on [DATE] with diagnosis that include Paraplegia (a form of paralysis. The inability to voluntarily move or control the lower parts of the body), Muscle weakness and End stage renal disease with dependence on renal dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-17 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the Facility did not have a full-time DON (Director of Nursing) from 7/22/25 to 10/19/25 and 11/25/25 to date.The facility failed to meet staffing requirements, resulting in the DON having to work as the Clinical Manager/Floor Nurse filling regularly scheduled shifts.This deficient practice had the potential to affect all 65 residents in the facility. Findings include:On 2/4/26 at 12:01 PM, Surveyor received Facility assessment from Nursing Home Administrator (NHA)-A. Surveyor reviewed the Facility Assessment, dated, developed October 2023 and reviewed, January 2026, documents, in part. This document is used to inform staffing decisions to ensure there are a significant number of staff with the appropriate competencies and skill sets necessary to care for its member needs as identified through resident assessments and plans of care. For instance, The Ventilator Unit, staff with a higher staff to member ratio due to increased care needs. Each member care unit is evaluated for need and staffing levels adjusted to meet those needs. Staffing needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a comprehensive person-centered care plan for 9 (R1, R3, R5, R6, R7, R8, R9, R11, R12) of 13 residents reviewed to meet a resident's medical, nursing and psychosocial needs that are identified in the comprehensive assessment. *R1 has Atrial Fibrillation (A-Fib) and receives anticoagulant therapy. R1 has history of Intracranial Hemorrhage and hypertension and receives Amlodipine, Carvedilol, Lisinopril, and Hydrochlorothiazide for hypertension. R1 does not have a comprehensive care plan that addresses anticoagulant or blood pressure management. R1's goals for altered neurological status and impaired physical mobility do not reflect appropriate goals. *R3 was assessed to be at risk for pressure injury. Facility staff did not document the start of a skin integrity/pressure injury care plan until 10 weeks after admission. When a skin integrity care plan was placed, it did not include interventions on how often R3 should be turned and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure sufficient nursing staff to meet resident care needs for residents residing in the ventilator unit. This has the potential to affect 11 ventilator residents and 2 residents with tracheostomies.On 2/5/26 the facility's ventilator unit was staffed with Respiratory therapist (RT)-DD, Licensed Practical Nurse (LPN)-BB and Certified Nursing Assistant (CNA)-J. Facility staff assigned to the vent unit work 12-hour shifts. Times of the shifts are 6:00 a.m. to 6:00 p.m. and 6:00 p.m. to 6:00 a.m. On 2/5/26 Surveyor conducted continuous observations on the ventilator unit starting at 8:36 a.m. and until 1:40 p.m. During this observation Surveyor did not observe R5 being provided with incontinence cares & repositioning until 12:31 p.m. at which time R5 incontinence product was saturated with urine and R5 had a bowel movement. R12 was not provided with incontinence cares & repositioning until 12:57 p.m. R7 was not provided with incontinence care & repositioning until 1:18 p.m. R7's incontinence product was saturated with urine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-17 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not ensure nursing staff working on the ventilator unit had the competency and skill set necessary to care for 13 (R3, R5, R6, R7, R8, R9, R10, R11, R12, R13, R14, R15, & R16) of 13 residents who utilize ventilators and/or tracheostomies.Findings include:The facility assessment reviewed February 2026 under the Education and Training section for Registered Nurse (RN), Licensed Practical Nurse (LPN) & Certified Nursing Assistant (CNA) for Competencies Obtained/Evaluated Education Provided documents *Annual Skills checks through Staff Development. *As needed training from vendor, professional group or other for new/unique skill sets required for member care.Surveyor reviewed the facility's daily nursing schedule from 1/11/26 to 2/9/26. The nursing staff on the ventilator unit work 12-hour shifts. Surveyor noted the following nursing staff worked the on the ventilator unit:Licensed Practical Nurse (LPN)-HH on 1/11/26 & 1/13/26.Certified Nursing Assistant (CNA)-K on 1/11/26, 1/15/26, 1/16/26, 1/19/26, 1/20/26, 1/21/26, 1/24/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 7 (R13, R10, R3, R6, R5, R12, & R7) of 7 residents.* Staff did not wear appropriate PPE (personal protective equipment) when administering R13's medication via the feeding tube and providing personal cares on 2/5/26. R13 is on EBP (enhanced barrier precautions).*Staff did not wear appropriate PPE when suctioning R10 and during therapy on 2/5/26. R10 is on EBP.*Staff did not wear appropriate PPE when repositioning R3 on 2/5/26. R3 is on EBP and contact isolation.*There is no EBP sign posted outside R6's room and staff did not wear appropriate PPE when transferring R6 from the Broda chair into bed on 2/5/26. *Staff did not wear appropriate PPE (personal protective equipment) when providing incontinent cares for R5, R12, & R7. R5, R12, & R7 are on EBP (enhanced barrier precautions).Findings include:The facility's policy titled, Enhanced Barrier Precautions and dated 3/25/24 under policy documents It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure a baseline care plan was developed and implemented within 48 hours of a resident's admission for 1 (R1) of 1 resident. R1's baseline Activities of Daily Living (ADL) care plan was not completed within the required 48 hours timeframe. The facility did not provide evidence that the baseline care plan was reviewed with R1. Findings include: R1 was admitted to the facility on [DATE]. R1 was hospitalized [DATE] - 1/9/26 due to left cerebellar intracranial hemorrhage (a critical life-threatening medical emergency involving bleeding inside the skull which can rapidly destroy brain cells by causing pressure and oxygen deprivation). R1's diagnoses include intracranial hemorrhage, dysphagia (difficulty swallowing), morbid obesity, atrial fibrillation (irregular heart rate), heart disease, transient ischemic attack (TIA) (temporary blockage of blood flow to the brain), and cognitive impairment (decline in mental abilities). R1's admission Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R2) of 1 received the necessary care and treatment for a venous wound. On 1/10/25, the nurses note document R2 developed a wound to the left heel. There is no comprehensive assessment or treatment order for the left heel wound until 1/12/26. There was no baseline care plan related to skin integrity until 1/12/26.Findings include:The facility's Skin Tears-Abrasions and Minor Breaks, Care of policy dated 10/2025 documents:Documentation:Record the following information in the resident's medical record:1. Complete in house investigation of causation2. Generate non pressure form3. Document physician and family notification, and resident education (if completed) in medical record.4. How the resident tolerated the procedure5. Any problems or resident complaints related to the procedure.6. Any complications related to the abrasion (e.g. pain, redness, drainage, swelling, bleeding, decreased movement)7. If the resident refused the treatment, the reason…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility did not ensure 1 (R5) of 3 residents who are fed by enteral means receives the appropriate treatment and services to prevent complications of enteral feeding.During personal care observations on 2/5/25 R5's head of the bed was lowered flat while the tube feeding continued to be running.Findings include:On 2/9/26 Surveyor requested the facility's Tube Feeding policy. On 2/10/26 Regional Nurse-D informed Surveyor she can't locate a Tube Feeding policy and provided an audit form. The facility's Tube Feeding Audit Form not dated under Criteria documents, Head of bed elevated to 30-45 degrees during feedin [sic] (feeding).R5's diagnoses includes anoxic brain damage (brain is deprived of oxygen leading to cell death), dysphagia (difficulty swallowing), chronic respiratory failure (long term condition where the lungs cannot adequately exchange oxygen and carbon dioxide), quadriplegia (paralysis of all four limbs), and pneumonitis (inflammation of the alveoli or air sacs in the lungs) due to inhalation of food and vomit.R5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R1) of 2 residents reviewed for medications were provided pharmaceutical services to meet the needs of the resident. R1 was admitted to the facility on [DATE] and did not receive multiple scheduled medications in January 2026 and February 2026, did not receive as needed (PRN) Hydralazine as ordered for elevated blood pressure (BP), and did not receive multiple scheduled BP checks in January 2026 and February 2026. Findings include: The facility's policy titled Medication Orders, dated 8/2/22, last reviewed 10/21/25, documents:The purpose of this procedure is to establish uniform guidelines in the receiving and recording of medication orders.A current list of orders must be maintained in the clinical record of each resident.Orders must be written and maintained in chronological order.Physician Orders/Progress Notes must be signed and dated every thirty (30) days.Recording Orders:Medication Orders - When recording orders for medication, specify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure therapy services were provided in a timely manner for 2 (R1 and R2) of 2 residents reviewed for therapy services. *R1 was admitted to the facility on [DATE] for rehabilitation after hospitalization for intracranial hemorrhage requiring Physical Therapy (PT). R1 did not start PT until 1/12/26. *R2 was admitted on [DATE] for rehabilitation. R2 did not receive physical therapy services until 1/8/26. R2 was discharged to the hospital on 1/12/26 and received only 2 physical therapy sessions. Findings include: The facility's policy titled Therapy Services, that is not dated, documents the following: Facility will schedule and conduct therapy evaluations and services in accordance with the resident's treatment plan and Medicare guidelines. The therapist shall interview the resident and consult with the attending physician as to the type of treatment to be administered. Therapy is scheduled in coordination with nursing service and is documented in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure residents with non-pressure wounds received treatment and care in accordance with professional standards of practice for 1 (R6) of 1 residents with a non-pressure wound; and based on interview and record review the facility did not thoroughly complete neurological checks in accordance with professional standards of practice for 1 (R4) of 2 residents reviewed for unwitnessed falls.*R6 has a diagnosis of diabetes and a care plan intervention to inspect feet daily for open areas, sores, pressure areas, blisters, edema or redness. Facility did not provide documentation that daily foot checks were being completed. R6 developed a right heel diabetic wound on 9/22/25. R6's wound MD ordered a treatment that was not put in place by facility staff. Facility staff did not document any additional wound assessments and did not document the completion of wound care after 9/22/25. On 10/9/25, Surveyor observed R6's right heel and noted R6's heel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure the necessary care and services to provide respiratory care for 1 (R6) of 2 Residents receiving oxygen care. *R6's tracheotomy tube was removed on 2/12/25. After removal, R6 was placed on oxygen (O2) via nasal cannula. R6 did not have a physician order for oxygen. R6's care plan was not updated to document the specifics related to R6 receiving O2 via nasal cannula. Findings include: The undated facility policy titled, Oxygen Administration documents, in part: The purpose of this procedure is to provide guidelines for safe oxygen administration. Preparation- Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. R6 was admitted to the facility on [DATE] with diagnosis that include: acute respiratory failure with hypoxia, chronic respiratory failure, chronic obstructive pulmonary disease (COPD), asthma, and tracheostomy. R6's Quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not develop, implement, and maintain an effective training program for all facility and contracted staff consistent with their expected roles and based on the facility assessment for 8 of 8 facility staff. * Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, Registered Dietitian (RD)-L and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not have documentation that they completed the required training. This practice had the potential to affect all 59 Residents in the facility. Findings include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation 1. All staff are required to participate in regular in-service education. 2. For the purposes of this policy, staff means all new and existing personnel, individuals providing services under contractual agreement, and volunteers. 3. The primary objective of the in-service training is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 6 of 6 direct staff chosen at random received effective communication training. * Registered Nurse (RN)-I, Registered Dietitian (RD)-L, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive effective communication training. This practice had the potential to affect all 59 Residents in the facility. Findings Include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation .1. All staff are required to participate in regular in-service education. 2. For the purposes of this policy, staff means all new and existing personnel, individuals providing services under contractual agreement, and volunteers. 3. The primary objective of the in-service training is to ensure that staff are able to interact in a manner that enhances the Resident's quality of life and quality of care and can demonstrate competency in the topic areas of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 8 of 8 facility staff chosen at random received either abuse prevention, activities that constitute abuse, procedures for reporting abuse and/or dementia management training. * Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive behavioral health training. In addition, contracted employee, Registered Dietitian (RD)-L did not receive abuse prevention, activities that constitute abuse, procedures for reporting abuse and dementia management training. *DA-J has no documentation that DA-J received abuse prevention, activities that constitute abuse, procedures for reporting abuse and dementia management training. *HK-K has no documentation that HK-K received abuse prevention, activities that constitute abuse, procedures for reporting abuse and dementia management training. *RN-I has no documentation that RN-I received abuse prevention, activities that constitute abuse, and procedures for reporting abuse. *RD-L has no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 8 of 8 facility staff chosen at random received QAPI training. Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive QAPI training. In addition, contracted employee, Registered Dietitian (RD)-L did not receive QAPI training. This practice had the potential to affect all 59 Residents in the facility. The facility did not provide staff with the required annual QAPI training which included the elements and goals of QAPI for 5 CNAs, CNA-M, CNA-N, CNA-O, CNA-P, CNA-Q, DA-J, HK-K, RN-I, and RD-L. Findings Include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement .All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation .1. All staff are required to participate in regular in-service education. 2. For the purposes of this policy, staff means all new and existing personnel, individuals providing services under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0945 — failed to train staff on abuse prevention — widespread
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 8 of 8 facility staff chosen at random received infection control training. Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive infection control training. In addition, contracted employee, Registered Dietitian (RD)-L did not receive infection control training. The facility did not provide staff with the required annual infection control training which included standards, policies, and procedures of the facility's infection control program for 5 CNAs, CNA-M, CNA-N, CNA-O, CNA-P, CNA-Q, DA-J, HK-K, RN-I, and RD-L. This practice had the potential to affect all 59 residents in the facility. Findings Include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation .1. All staff are required to participate in regular in-service education. 2. For the purposes of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0946 — widespread
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 8 of 8 facility staff chosen at random received compliance and ethics training. Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive compliance and ethics training. In addition, contracted employee, Registered Dietitian (RD)-L did not receive compliance and ethics training. The facility did not provide staff with the required compliance and ethics training which included standards, policies, and procedures of the facility's compliance and ethics for 5 CNAs, CNA-M, CNA-N, CNA-O, CNA-P, CNA-Q, DA-J, HK-K, RN-I, and RD-L. This practice had the potential to affect all 59 residents in the facility. Findings Include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation .1. All staff are required to participate in regular in-service education. 2. For the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-17 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure that 5 of 5 CNAs (Certified Nursing Assistants)(CNA) reviewed completed the required annual 12 hours of educational training hours. CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive annual 12 hours of educational training. This had the potential to affect all 59 residents who reside in the facility. Findings include: The facility's Facility Assessment last reviewed July 2024 documents: Staff training/education and competencies A competency approach is used to determine the knowledge and skills required among staff and contracted employees. .on-going monitoring of staff care and work conducted to ensure Residents are able to maintain or attain their highest practicable physical, functional, mental and psychosocial well-being and meet current professional standards of practice . .Competencies Obtained/Evaluated Education Provided for CNAs -Annual skills checks through staff development -As needed training from vendor, professional group or other for new/unique skill sets required for member care -Minimum of 12 credit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-17 · tag F0949 — failed to train staff on dementia and abuse — pattern
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure 8 of 8 facility staff chosen at random received behavioral health training. Dietary Aide (DA)-J, Housekeeper (HK)-K, Registered Nurse (RN)-I, and Certified Nursing Assistants (CNA) CNA-M, CNA-N, CNA-O, CNA-P and CNA-Q did not receive behavioral health training. In addition, contracted employee, Registered Dietitian (RD)-L did not receive behavioral health training. The facility did not provide staff with the required behavioral health training for 5 CNAs, CNA-M, CNA-N, CNA-O, CNA-P, CNA-Q, DA-J, HK-K, RN-I, and RD-L This practice had the potential to affect all residents with a psychiatric diagnosis and/or that have the potential to experience behavioral health issues in the facility. Findings Include: The facility's In-Service Training, All Staff revised August 2022 documents: Policy Statement All staff must participate in initial orientation and annual in-service training. Policy Interpretation and Implementation .1. All staff are required to participate in regular in-service education. 2. For the purposes of this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1 (R4) of 4 residents reviewed at risk for the development of pressure injuries receives care, consistent with professional standards of practice, to prevent pressure ulcers. * R4 was observed to have heels resting directly on the mattress and not wearing heel boots to offload pressure per R4's plan of care. Findings include: 1.) R4 was readmitted to the facility on [DATE] with a diagnosis that included Acute Respiratory Failure, Tracheostomy Status, Encephalopathy and Anoxic Brain Damage. R4's Annual MDS (Minimum Data Set) dated 12/29/24 documents short and long term memory problems for R4. Section G documents that R4 is dependent on facility staff for all mobility and self-care needs. Section M (Pressure Injuries) documents that R4 is at risk for the development of pressure ulcers/injuries. R4's Pressure Ulcer/Injury CAA (Care Area Assessment) dated 12/29/24, documents under the Care Plan Considerations section, At risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1(R4) of 1 residents with with limited mobility received appropriate services, equipment, and assistance to maintain or improve mobility with the maximum practicable independence unless a reduction in mobility is demonstrably unavoidable. * R4 was observed not to have on splints on either hand to prevent further contractures and maintain mobility. Findings include: 1.) R4 was readmitted to the facility on [DATE] with a diagnosis that included Acute Respiratory Failure, Tracheostomy Status, Encephalopathy and Anoxic Brain Damage. R4's Annual MDS (Minimum Data Set) dated 12/29/24 documents short and long term memory problems for R4. Section G documents that R4 is dependent on facility staff for all mobility and self-care needs. R4's Therapy to Recommendation form dated 9/5/24 documents, Patient to wear carrot splint on LUE (left upper extremity), resting hand splint (soft) on RUE (right upper extremity). Monitor skin integrity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1(R4) of 1 residents reviewed received adequate supervision and assistance devices to prevent accidents. * R4's call light was not observed not to be in reach and R4's room door was observed closed despite R4's plan of care documenting that R4's room door had to remain open to ensure R4's safety and supervision. Findings include: 1.) R4 was readmitted to the facility on [DATE] with a diagnosis that included Acute Respiratory Failure, Tracheostomy Status, Encephalopathy and Anoxic Brain Damage. R4's Annual MDS (Minimum Data Set) dated 12/29/24 documents short and long term memory problems for R4. Section G documents that R4 is dependent on facility staff for all mobility and self-care needs. R4's Falls CAA (Care Area Assessment) dated 12/29/24, documents under the Care Plan Considerations section, Has fall risks and requires monitoring and preventative measures. R4's Therapy to Recommendation form dated 9/5/24 documents, Patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1 (R4) of 1 residents reviewed that are fed by enteral means receives the appropriate treatment and services to restore, if possible, oral eating skills and to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers. * R4 was observed to recieve enteral feeding with the head of the bed at less than 30 degrees. Findings include: 1.) R4 was readmitted to the facility on [DATE] with a diagnosis that included Acute Respiratory Failure, Tracheostomy Status, Encephalopathy and Anoxic Brain Damage. R4's Annual MDS (Minimum Data Set) dated 12/29/24 documents short and long term memory problems for R4. Section G documents that R4 is dependent on facility staff for all mobility and self-care needs. R4's Feeding Tube CAA (Care Area Assessment) dated 12/29/24, documents under the Care Plan Considerations section, Ongoing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-30 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not implement an effective infection control program. This was observed in the facility laundry and preventative outbreak measures. This had the potential to effect the 61 residents currently in the facility. * The facility's soiled laundry area did not have handwashing/hand hygiene accessibility for staff after handling soiled linens. * The facility did not have a process to track staffs' N95 mask fit testing. There was not a system to identify what staff were fit tested to work with residents requiring staff to wear N95 mask PPE (Personal Protective Equipment). Findings include: 1.) On 10 /28/24, at 1:48 PM, Surveyor observed the Laundry Services with (Housekeeping Supervisor) HS-H and (Laundry Aide) LA-I. Surveyor observed the soiled linen area did not have accessible handwashing. There was a non-working, residential size, washing machine in front of the utility tub sink. There were no hand soap products, no hand drying towels, and a utility hose attached to the spigot. HS-H and LA-I stated they wash their hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.) R38 was admitted to the facility on [DATE] with diagnosis that include Schizoaffective Disorder, Bipolar Disorder, Dependence on Respirator [Ventilator], Status. R38's Quarterly MDS (minimum data set) assessment dated [DATE] documents: Functional Limitation in Range of Motion: Impairment of both sides of the upper and lower extremity; contractures of the bilateral hands; uses a wheelchair with total assistance from staff for mobility; requires total assist with all cares from staff; Requires 2 assist and mechanical lift for transfers; hearing is adequate. R38 is unable to perform a BIMS (Brief interview for Mental Status) and has been documented by the facility as rarely understood and rarely understands. On 10/29/24, at 10:20 AM, Surveyor completed a record review and noted R38 was being followed by psychiatric services related to the use of Zyprexa. R38 is documented to be prescribed Zyprexa for Schizoaffective Disorder and Bipolar Disorder with behaviors. R38's mood and behavior plan of care initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not accurately complete the PASARR (Preadmission Screening and Resident Review) Level I for residents with a possible serious mental disorder on admission to the referring agency to complete the PASARR Level II for 1 (R27) of 5 residents reviewed for PASARR completion. *R27 had a PASARR Level I completed on admission that did not indicate the use of an antipsychotic medication. A PASARR Level II was not triggered or completed. Findings include: The facility policy and procedure entitled PASARR Guideline dated 11/28/2023 documents: PROCEDURE: 1. admission and readmission: a. The facility will participate in or complete the Level I screen for all potential admissions regardless of payer source to determine if the individual meets the criterion for mental disorder (SMI/SMD), intellectual disability (ID) or related condition. b. Based upon the Level I screen, if an individual is determined to meet the above criterion, the facility will not admit an individual,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a comprehensive person-centered care plan for each resident for 1 (R46) of 17 sampled residents. *R46 did not have a Care Plan for the use of quetiapine, an antipsychotic medication, when it was initiated. Findings include: The facility policy and procedure entitled Psychotropic medication, use of dated 5/1/2023 documents: PROCEDURE: . 7. Residents who use psychotropic drugs shall also receive non-pharmacological interventions to facilitate reduction or discontinuation of the psychotropic drugs. R46 was admitted to the facility on [DATE] with diagnoses of anoxic brain damage, acute respiratory failure with dependence on a respirator, encephalopathy, and congestive heart failure. R46's admission Minimum Data Set (MDS) assessment dated [DATE] documented R46 was severely cognitively impaired per staff assessment and unable to verbalize to answer questions. R46 had a tracheostomy and was ventilator dependent requiring suctioning and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R 14) of 2 Residents reviewed for pain management, received pain management consistent with professional standards of practice. *R14 had multiple observations of expressive pain with no effective pain relief, PRN medications available for 4 days until brought forward by Surveyor. Findings include: The Facility's policy titled, Pain-Clinical Protocol revised March 2018. . Assessment and recognition: 1. The physician and staff will identify individuals who have pain or who are at risk for having pain. 5. The staff and physician will evaluate how pain is affecting mood, activities of daily living, sleep, and the resident's quality of life, as well as how pain may be contributing to complications such as gait disturbances, social isolation, and falls. Treatment and Management: 1. With input from the resident to the extent possible, the physician and staff will establish goals of pain treatment, for example, freedom from pain with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not act upon the pharmacy medication regimen review reports when received. This was observed with 1 (R34) of 5 resident medication reviews. * R34's monthly pharmacy reviews noted an irregularity reported on 6/19/24, 7/29/24 and 10/29/24 (same concerns from previous month's readmission review 9/23/24). There was not documentation the identified irregularities were acted upon by the attending physician. Findings include: The facility's policy and procedure Medication Regimen Reviews dated May 2019, documents: . 12.) The attending physician documents in the medical record that the irregularity has been reviewed and what (if any) action was taken to address it. R34's medical record was reviewed for monthly pharmacy medication reviews. R34 was admitted to the facility on [DATE] with a trach and gastronomy tube. R34 does not take anything by mouth. -R34's pharmacy review dated 6/19/24 documents an irregularity report was generated. This was for Lipid Panel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents who receive psychotropic medications received behavioral interventions and medication side effect monitoring for 2 (R46 and R27) of 5 residents reviewed for unnecessary medications. *R46 did not have documentation of monitoring for side effects of the antidepressant, antianxiety, and antipsychotic medications. R46 did not have a diagnosis for the use of quetiapine on the medication consent form, and an Abnormal Involuntary Movement Scale (AIMS) test was not completed every six months. Behavior monitoring was not documented with individualized behaviors R46 exhibits. *R27 did not have monitoring of side effects for the use of antidepressant and antipsychotic medications. Findings include: The facility policy and procedure titled Psychotropic medication, use of dated 5/1/2023 documents: POLICY: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure the medication error rate was not 5 percent or greater. 2 (R14 and R31) of 4 residents observed during medication pass were affected. The medication error rate was 5.26 percent, 2 errors out of 38 opportunities. Findings include: 1.) R14 had an order for Vitamin D 5,000 units once daily. On 10/29/2024, at 7:44 AM, Medication Technician (MT)-J administered Vitamin D 50,000 units. In an interview on 10/29/2024, at 8:40 AM, Surveyor asked MT-J to show the stock medication bottle of Vitamin D to Surveyor to verify what dose of Vitamin D was administered. MT-J stated MT-J just saw that MT-J should have given 5,000 units of Vitamin D and MT-J gave 50,000 units. MT-J provided the bottle of Vitamin D with 5,000 units and 50,000 units and agreed MT-J had administered the wrong dose. MT-J stated the doctor would be notified and R14 would be placed on the 24-hour board for monitoring of any side effects. 2.) R31 had an order for Lantus glargine (insulin) 34 units twice daily. On 10/29/2024, at 8:06 AM, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-30 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review, the facility's governing body failed to fulfill the responsibilities of the governing body to include establishing an implementing policies and procedures regarding the operations of the facility. This has the potential to affect all 56 residents present in the facility at the time of the survey. The facility's governing body did not ensure contracted vendors were reimbursed and paid in accordance with established contracts or billed amounts causing the facility's fiscal accounts to be in arrears. This has created the likelihood where good and services necessary to maintain operations of the facility along with care and treatment of the residents may be impacted by the failures of the governing body. Findings include: Policy Number: CP 1.1.0 A Rev. Date 7/2019, documents in part: Governing Body Duties and Responsibilities: A. Policies and Procedures: The Governing Body is legally responsible for establishing and implementing policies regarding the management and operation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not maintain an infection prevention and control program according to professional standards of practice having the potential to affect all 37 residents residing in the facility at the time of the survey. *The facility did not have a comprehensive water management program including text and/or diagram detailing the facility's water system. The water management plan did not identify control measures the facility would take related to areas that could potentially house Legionella or other waterborne bacteria. Findings include: Facility policy entitled, Legionella Water Management Program, revised 09/2022 documented, .3) The purposes of the water management program are to identify areas in the water system where Legionella bacteria can grow, and to reduce the risk of Legionnaire's disease .5) The water management program includes the following elements: .b) A detailed description and diagram of the water system in the facility, including the following: 1) Receiving 2) Cold water distribution 3) Heating 4) Hot Water distribution 5)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the Facility did not ensure 1 (R7) of 12 Resident's physician was consulted with regarding medication parameters for a resident. R7 receives Humalog on a sliding scale three times a day with instructions if R7's blood sugar is above 450 to receive 12 units of Humalog and call MD (medical doctor). On 9/2/23 R7's blood sugar was 455. R7 received Humalog 12 units but there is no evidence R7's physician was consulted with. Findings include: R7's physician orders with an order date of 6/22/23 documents Humalog Solution Cartridge 100 unit/ml (milliliter) (Insulin Lispro) per sliding scale Inject subcutaneously three times a day for DM (diabetes mellitus) note: if accu check reading is < (less than) 70 repeat accu check in 15 min. (minutes) if it remains low call MD. if > (greater than) 70 follow sliding scale. R7's September 2023 MAR (medication administration record) documents Humalog Solution Cartridge 100 unit/ml (Insulin Lispro) Inject as per sliding scale: if 70-90 = (equals) 2; 91-130=4; 131-150=5; 151-200=6; 201-250=7; 251-300=8; 301-400=10;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure 1 (R241) of 1 Residents discharged to the community received a completed discharge summary. R241 was discharged on 8/8/23. The discharge summary information which includes a recapitulation of R241's stay documents the summary is in progress and has not been completed. Findings include: R241 was admitted to the facility on [DATE] and discharged on 8/8/23. Diagnoses includes hypertension, diabetes mellitus, status post lumbar fusion, scoliosis of lumbar region, and fibromyalagia. The nurses note dated 7/21/23 documents Resident arrived to facility transported via ambulance and 2 EMT (emergency medical technician) assist. Resident is alert and orient (orientated) x (times) 4. Skin is warm and dry. Lungs cta (clear to auscultation) bilateral. Bowel sounds active x4. Resident transferred off gurney with assist of 2 and wheeled walker. She also ambulated to the bathroom with staff assist of 1. Resident had spinal fusion with 10 staples intact to lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not ensure 1 (R17) of 12 Residents reviewed received required assistance with their ADL's (activities daily living). R17 did not receive incontinence cares according to his plan of care and was observed with two incontinence briefs on. Findings include: R17's diagnoses includes diabetes mellitus, cerebral infarction, metabolic encephalopathy, spinal stenosis, and quadriplegia. The ADL (Activities Daily Living) Self care deficit care plan initiated 4/14/22 & revised 8/16/23 includes interventions of: * Transfers: Mechanical lift Hoyer. Initiated 4/14/22 & revised 2/15/23. * Bowel Movement: Incontinent, wears briefs. Initiated 4/14/22 & revised 2/15/23 * Toileting: assist one to two, apply barrier cream with incontinence care. Initiated 4/14/22 & revised 2/15/23. * Voiding: incontinent, wears briefs. Initiated 4/14/22 & revised 2/15/23. The falls care plan initiated 4/26/22 & revised 6/12/23 includes an intervention of *Toileting: I prefer to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that the residents received care consistent with professional standards of practice to prevent pressure injuries and residents did not receive necessary treatment and services, consistent with professional standards of practice to promote healing and prevent new pressure injuries from developing for 2 (R26 and R26) of 4 residents reviewed for pressure injuries. * R26 did not have a comprehensive assessment and measurements of wounds upon readmission from the hospital. *R27 was observed with heels not being offloaded and offloading heels intervention was not included in R27's care plan. Findings include: The facility policy entitled Pressure Injury Risk Assessment revised March 2020 states: The purpose if this procedure is to provide guidelines for the structured assessment and identification of residents at risk of developing new pressure injuries or worsening of existing pressure injuries. General Guidelines 1. The purpose of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure that residents received proper foot care and treatment, in accordance with professional standards of practice, including to prevent complications from the resident's medical condition(s) and assisting the resident in making necessary appointments with qualified healthcare providers such as podiatrists for 1 of 1 (R12) residents reviewed for foot care. Findings include: R12 admitted to the facility on [DATE] and has diagnoses that include: Chronic Respiratory Failure with hypoxia, Chronic Obstructive Pulmonary Disease, anoxic brain damage, unspecified severe protein-calorie malnutrition, Epilepsy, Diastolic (Congestive) Heart Failure, Anxiety Disorder, tracheostomy status, dependence on respirator (ventilator), major depressive disorder, gastrostomy and malignant neoplasm of prostate. The facility policy titled Foot Care (revised October 2022) documents (in part) . .Policy statement: Residents receive appropriate care and treatment in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not provide 2 (R17, R12) of 5 Residents reviewed for falls and 1 (R17) of 2 Residents reviewed with thickened liquids the supervision and assistance to prevent accidents. * R17's falls on 3/15/23, 4/13/23, & 6/4/23 were not thoroughly investigated to help prevent further falls. On 9/11/23 R17 received nectar thick juice. R17's physician orders document honey thick consistency. * R12's fall was not thoroughly investigated and the root cause was not determined to help prevent further falls. Findings include: 1.) R17's diagnoses includes diabetes mellitus, dysphagia, cerebral infarction, metabolic encephalopathy, spinal stenosis, and quadriplegia. The quarterly MDS (minimum data set) with an assessment reference date of 7/29/23 has a BIMS (brief interview mental status) score of 9 which indicates moderate cognitive impairment. R17 is assessed as requiring extensive assistance with two plus person physical assist for bed mobility & toilet use, is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review the facility did not ensure 2 of 2 residents (R244 and R7) reviewed for Dialysis received Dialysis care in accordance with professional standards of practice. *R244 did not have physician's orders for dialysis and the staff were not assessing R244's fistula site on a regular basis. *R7 did not have a physician's order for dialysis and the staff were not assessing R7's dialysis access site on a regular basis. Findings include: 1.) R244 was admitted to the facility on [DATE] with diagnoses including end stage renal failure on hemodialysis. R244's admission Minimum Data Set Assessment was still in progress at the time of this survey due to R244 being hospitalized from [DATE] to 09/04/23. R244's care plan, dated 08/31/23, documented, The resident receives dialysis [sic] hemodialysis R/T (related to) end stage renal dialysis. [name of dialysis center and address], and had interventions including, Monitor Dialysis site Left AVF (Arteriovenous Fistula) for s/s (signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the Facility did not ensure each Resident's drug regimen was free from unnecessary drugs for 1 (R7) of 5 Residents reviewed. * R7's Midodrine HCl 10 mg three times a day was not consistently held for systolic blood pressure above 110. Findings include: R7's physician orders include with an order date of 6/22/23 Midodrine HCI Oral Tablet 10 mg (milligrams) (Midodrine HCI) Give 10 mg by mouth three times a day for hypotension. Take 1 tablet by mouth three times daily. * Hold for systolic blood pressure above 110. Surveyor reviewed R7's August 2023 MAR (medication administration record) and noted for Midodrine HCI 10 mg the following: On 8/4/23 at 1600 (4:00 p.m.) R7's blood pressure is documented as 128/90. R7's Midodrine HCI 10 mg was administered and should have been held. On 8/5/23 at 0800 (8:00 a.m.) R7's blood pressure is documented as 123/76. R7's Midodrine HCI 10 mg was administered and should have been held. On 8/5/23 at 1200 (12:00 p.m.) R7's blood pressure is documented as 123/76. R7's Midodrine HCI 10 mg was administered and should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not ensure there was a medication error rate below 5 percent. There were 5 medication errors in 34 opportunities which resulted in a medication error rate of 14.71%. Medication errors were identified for R6, R8 & R12. * R6's Mucinex Allergy Tablet was not available to be administered & Artificial Tears Lubricant was not dated when opened. * R8's Colace 100 mg and Cyancobalamin (Vitamin B12) not available. * R12 was administered Guaifenesin liquid versus Guaifenesin oral tablet 100 mg as ordered. Findings include: 1.) On [DATE] at 7:30 a.m. Surveyor observed LPN (Licensed Practical Nurse)-F prepare R6's medication which included Buspirone HCI 10 mg (milligram) one tablet, Divalproex Sodium ER (extended release) 500 mg one tablet, Multivitamin one tablet, Clear Lax 17 grams with water and Artificial Tears lubricant eye drops. At 7:36 a.m. Surveyor inquired if this was all of R6's medication. LPN-F informed Surveyor she has to see if Mucinex…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the Facility did not ensure medications were disposed of when expired and dated when opened in 2 of 2 medication carts and 1 of 1 medication rooms affecting R37 & R21. * R37's Semglee insulin vial was not dated when opened & used. * R21's Lantus pen was not dated when open & used and a dose of Hydralazine HCI 25 mg was expired on [DATE]. * Stock Bisacodyl 5 mg was expired 7/23 in the [NAME] medication cart. * Two white pills were not in a container and were laying in a drawer to the left of the white refrigerator in the north/west medication room. Findings include: 1.) On [DATE] at 7:58 a.m. Surveyor observed in the third drawer on the right side in the Vent unit's medication cart Semglee 100 units/ml (milliliters) insulin vial which was opened & used and not dated for R37. On [DATE] at 8:01 a.m. Surveyor asked RN (Registered Nurse)-J if Resident's insulin should be dated when opened. RN-J replied yes. Surveyor showed RN-J R37's Semglee insulin vial which was opened & used and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the Facility did not promptly refer a Resident to a oral surgeon for 1 (R7) of 1 Residents reviewed for dental services. The [Name of Dental Company] dentist, who examines Residents in the Facility, on 6/9/23 documents Facility staff needs to set up oral surgery appointment. This appointment was not set up until 9/11/23. Findings include: R7's quarterly MDS (minimum data set) with an assessment reference date of 7/8/23 has a BIMS (brief interview mental status) score of 15 which indicates cognitively intact. R7 is assessed as being independent with set up help only and for personal hygiene which includes bushing teeth is assessed as requiring extensive assistance with two plus person physical assist. The dental consult dated 6/9/23 under treatment notes documents Reviewed Medical History; Exam done in patient's room; Instructed patient on daily oral care; Patient has plaque and calculus buildup and would benefit from a cleaning every 3 months; Recommend fluoride varnish due to patient's moderate risk for caries; Patient is afebrile and covid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2026-02-17 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility did not ensure the Staffing Data Daily postings were displayed or were accurate to the actual staffing of the facility. This has the potential to affect all 65 of 65 residents currently residing in the facility.*The Facility did not have the Staffing Data Daily posting on 2/4/26 and it was not posted prior to 8:44 AM on 2/9/26.* The Facility does not display the Staffing Data Daily postings on weekends.*The Facility does not maintain copies of the Staffing Data Daily postings.*The Facility does not have the required information documented on the Staffing Data Daily postings. Findings include:On 2/4/26 at 8:45 AM, Surveyor observed no Staffing Data Daily postings at the front desk or anywhere within the Facility. On 2/4/26 at 10:30 PM, Surveyor interviewed Nursing Home Administrator (NHA)-A. Surveyor asked NHA-A where the Staffing Data Daily postings are located and NHA-A stated, there is not one posted for today, 2/4/26 as the Scheduler is not here today. Surveyor asked NHA-A where the staffing data daily posting is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-10-30 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility did not maintain accurate nurse data information. This has the potential to affect all 61 residents currently residing in the facility. * The facility Nurse Staff Posting form does not document actual staff hours, and updates with each shift, and maintained for 18 months. Findings include: The facility policy entitled Staffing, Sufficient and Competent Nursing, dated August 2022, States: Policy Interpretation and Implementation: Competent staff: . 6. Direct care daily staffing numbers (the number of nursing personal responsible for providing direct care to residents) are posted in the facility for every shift. On 10/29/2024, at 12:29 PM, Surveyor reviewed the nurse staff postings along with the working schedules for the days of April 1st, 2024, to June 28th, 2024. The staff schedules did not correlate with the nurse staff posting forms. The nurse staff schedules showed call-ins and no-shows and the staff postings were not correct with the number of staff working at the facility reflecting the call-ins and no-shows. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$415,206 in federal fines across 4 penalties. 3 Medicare payment denials on record.

  • $138,450 — penalty dated 2026-02-17
  • $176,345 — penalty dated 2025-03-17
  • $16,346 — penalty dated 2024-10-30
  • $84,065 — penalty dated 2023-09-13
  • Medicare payment denial — starting 2026-03-18 for 71 days
  • Medicare payment denial — starting 2024-12-07 for 10 days
  • Medicare payment denial — starting 2023-10-13 for 27 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
AMETHYST HEALTH OF BROWN DEER LLCOrganizationDIRECT OWNERSHIP INTERESTsince 07/01/2025
BERNATH, HERSHEYIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
PATRICK, JENSENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
SIDHU, SARFRAZIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2015
VELORAH HEALTH MANAGEMENT LLCOrganizationADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in WI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.

Typical monthly cost in Wisconsin
$10,646/mo
Nursing home (semi-private)
$12,319/mo
Nursing home (private)
$6,540/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525498. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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