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Avina of Milwaukee

9255 N 76th St, Milwaukee, WI 53223 · For profit - Corporation · 108 certified beds · (414) 355-9300 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation$90,921 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $90,921 in federal fines (most recent 2024-10-07)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (74%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
8901 N 76th St · (414) 354-0772 · Call to confirm hours
Pharmacy
6300 W Brown Deer Rd · (414) 410-2551 · Call to confirm hours
Grocery
8328 W Brown Deer Rd · (414) 716-5154 · Call to confirm hours
Park
9101 N Maura Ln · Typically dawn to dusk
Place of worship
9363 N 76th St · (414) 355-1120

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.2%16.1%15.4%typical
Long-stay residents who lose too much weight6.4%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.0%2.7%2.0%typical
Long-stay residents with depressive symptoms5.8%5.7%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.3%3.3%typical
Long-stay residents whose ability to walk worsened12.8%18.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.0%16.9%18.9%better
Long-stay residents given the seasonal flu vaccine96.7%95.0%95.3%typical
Long-stay residents with pressure ulcers6.9%5.0%4.7%worse
Long-stay residents with worsening bladder/bowel control23.5%24.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.2%15.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine59.7%82.2%79.4%worse
Short-stay residents rehospitalized after admission23.8%23.1%22.6%typical
Short-stay residents with an outpatient ER visit20.0%15.5%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 72 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.9%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
78.0%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 78.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.9%CMS range 43.8–63.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.5–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge78.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge70.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge85.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.4–14.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.78
RN hours/ resident / day
0.86
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.97
Total nurse hours/ resident / day
0.64
RN hoursweekends
74.0%
Total nursing turnover
70.8%
RN turnover

How full it usually is: this home is certified for 108 beds and averages 84.0 residents a day — about 78% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 4.24 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.83 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-03-12)
12
at the previous standard inspection (2024-10-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

80 citations, most serious first. The 15 most serious are shown; the remaining 65 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that based on the comprehensive assessment of a resident, residents (R4, R1, and R3) received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and residents' choices. *R4 admitted to the facility on [DATE] and was to have admission lab work completed on [DATE] to get a baseline and because his labs on [DATE] at the hospital had some significant results. The facility did not obtain this lab work until [DATE]. The after hours Nurse Practitioner (NP) was notified of the lab results on [DATE] and ordered a repeat a CBC (complete blood count) on [DATE]. On the afternoon of [DATE], R4 fell in the parking lot while working with therapy and complained of hip pain after he was brought to his room. R4 had a change in condition with lethargy and pallor and became unresponsive with agonal breathing. EMS transported R4 to 2 hospitals where he was hypotensive (low blood pressure) and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from neglect, including the failure to provide timely incontinence care by staff, resulted in the deprivation of necessary services, prolonged exposure to urine, compromised dignity, and caused mental anguish and emotional distress for 1 (R105) of 2 residents reviewed. *R105 informed Surveyor that 2 or 3 months ago, an unknown facility Certified Nursing Assistant (CNA), CNA-Q, left R105 in urine-soaked bed linens and incontinence brief. R105 went the entire day shift without incontinence cares despite R105 asking CNA-Q to change and clean R105. R105 tearfully informed Surveyor that this made R105 feel like garbage and useless and R105 felt like R105 had been physically abused. CNA-G informed Surveyor that when CNA-G went into R105's room on second shift that same day, CNA-G noted that R105's bed linens and incontinence brief were soaked with urine. CNA-G helped get R105 clean and dry. R105 informed CNA-G that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 2 (R96 & R19) of 6 sampled residents had adequate supervision to prevent accidents. *R96 had an unwitnessed fall on 10/19/25 and was diagnosed with a right hip fracture. R96 had care plan interventions to wear hip protectors and to be in high traffic areas in line of sight of nursing staff to prevent falls. The facility did not provide any evidence that these interventions were in place at the time of R96's fall on 10/19/25. The facility did not conduct thorough investigations of R96's falls on 9/22/25, 10/4/25, 10/18/25, and 10/19/25. *R19 is a smoker, the facility lacked ongoing smoking supervision and assessments. Findings include: The facility policy titled Fall Policy with implemented date 2/11/25 and reviewed/revised date 1/2/26 documents: .Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. an individualized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-10-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents at risk for pressure injuries received necessary treatment and services consistent with professional standards of practice to prevent the development of pressure injuries and to promote healing for 2 of 2 residents (R5 and R48) reviewed for pressure injuries. * On 4/16/2024, R5 was noted to have an area of concern that was not comprehensively assessed and R5's pressure injury care plan was not revised until two days later on 4/18/2024. The area was then staged as an unstageable wound to R5's sacrum. Surveyor made observations on 10/1/2024 and 10/2/2024 of R5's care plan not being followed. * R48's air mattress, which was in place to reduce pressure and prevent pressure injuries, was observed not working appropriately on 10/1/2024 and 10/2/2024 and staff were initialing each shift that R48's mattress was checked and functioning properly. Findings include: The facility policy entitled Pressure Injury Assessment/Treatment last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 3 of 4 residents reviewed (R38, R29, and R43) received adequate supervision and assistance, and that interventions were in place to prevent accidents. R38 sustained multiple falls resulting in injuries. A thorough investigation after every fall was not completed to determine root cause analysis. R38's care plan was not revised with recommended fall prevention interventions. R29 had a fall in their room on 9/24/24. Fall interventions were not in place at the time of the fall. R43's fall on 9/9/24 was not thoroughly investigated to determine the root cause. Findings include: The facility policy titled Falls Prevention dated revised, 7/2023, states (in part) .The intent of this policy is to provide and environment that is free from accident hazards, over which there is control, and provide supervision and intervention to residents to prevent avoidable accidents . II. Fall Risk Intervention. The Interdisciplinary Team shall identify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure the accurate and safe administration of medication for 1 (R68) of 7 residents reviewed for medication administration.*Surveyor observed Medication Technician (MT)-J deliver R68 an afternoon medication. MT-J left the medication on R68's bedside table and exited R68's room. R68 did not have a self-administration of medication assessment completed, did not have a physician's order to self-administer medication and did not have a care plan regarding self-administration of medication.Findings include:The facility's policy dated 1/1/26 and titled, Medication Administration, documents: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state as ordered by the physician and in accordance with professional standards of practice. Review [Medication Administration Record (MAR)] to identify medications to be administered. Remove medication from source. Administer medication as ordered in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 2 (R102 and R109) of 4 residents reviewed for grievances had their grievances resolved.*A grievance filed for R102 on 11/13/25 documents R102 was not provided incontinence cares on day shift of 11/12/25. There is no documentation that the grievance was investigated and that steps were taken to investigate the grievance, a statement as to whether the grievance was confirmed or not confirmed, any corrective action taken or to be taken by the facility as a result of the grievance, and the date the written decision was issued and/or communicated to the resident and/or representative filing the grievance.* A grievance filed for R109 on 3/31/26 documents R109 was served a lunch tray with a fly on it and was not receiving a salad with lunch. There is no documentation that the grievance was investigated and the steps were taken to investigate the grievance, a statement as to whether the grievance was confirmed or not confirmed, any corrective action taken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that all alleged violations involving abuse or neglect were reported to the Administrator and the State Agency within the required reporting timeframe for 2 (R105 and R108) of 2 residents reviewed with an allegation of abuse. *R105 informed Surveyor that 2 or 3 months ago, an unknown facility Certified Nursing Assistant (CNA), CNA-Q, left R105 in urine-soaked bed linens and incontinence brief. R105 went the entire day shift without incontinence cares despite R105 asking CNA-Q to change and clean R105. R105 tearfully informed Surveyor that this made R105 feel like garbage and useless and R105 felt like R105 had been physically abused. CNA-G informed Surveyor that when CNA-G went into R105's room on second shift that same day, CNA-G noted that R105's bed linens and incontinence brief were soaked with urine. CNA-G helped get R105 clean and dry. R105 informed CNA-G that R105 had not been changed since 3rd shift. CNA-G informed Surveyor that R105 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure all allegations of abuse or neglect were thoroughly investigated for 2 (R105 and R108) of 2 residents reviewed for an allegation of abuse. *R105 informed Surveyor of an allegation of neglect. R105 told Surveyor that after the incident occurred, R105 spoke to Certified Nursing Assistant (CNA)-G, Assistant Director of Nursing (ADON)-E and Social Worker (SW)-R of the allegation of neglect. This allegation was not immediately reported to Nursing Home Administrator (NHA)-A and an investigation into the allegation of neglect was not completed. *R108 reported to Surveyor an allegation of abuse that was not thoroughly investigated by facility staff. Findings include: The facility policy with a last reviewed date of 2/25/26 and titled, Abuse, Neglect and Exploitation, documents: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure that food was palatable, attractive and at a safe and appetizing temperature. This has the potential to affect 2 (R102 and R109) out of 5 residents receiving meals by the facility kitchen.*R102 was served peaches that appeared to be moldy and had a fly on R102's meal.*R109 filed a grievance documenting R109 received a lunch tray with a fly on it.Findings Include:The facility's undated Food Storage policy and procedure documents: Policy: Sufficient storage facilities will be provided to keep foods safe, wholesome, and appetizing. 1.) R102 was admitted to the facility on [DATE] with diagnoses of Unspecified Protein-Calorie Malnutrition, Severe (deficiency of both protein and energy), Hypoglycemia (blood sugar drops below normal levels), Adult Failure to Thrive(decline in overall health in older adults), Hypothyroidism (underactive thyroid), Thrombocytopenia(low number of platelets in the blood), Gastro-Esophageal Reflux Disease(stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure food was stored, prepared and served in a sanitary manner in accordance with professional standards for food safety requirements. *Dietary staff was observed with no a hair net or beard/mustache guard in food preparation areas. *Observations of no labeling, dating or use by date for opened food items located in the cooler and freezer. *An ice scoop was observed resting inside of the ice bucket touching the ice on the third-floor dining area. This deficient practice has the potential to affect residents residing on the third floor of the facility who receive ice in their water. This deficient practice has the potential to affect 87 out of 88 residents whom receive food from the main kitchen in the facility. Findings include: The Facility Policy titled, Nutrition Care, updated 11/06/25, documents: 4.3 Label and Dating. Policy: All RTE (Ready to Eat) and TCS (Time/Temperature Control for Safety) foods stored greater than 24 hours must be labeled and date-marked per FDA (Federal Drug Administration) Food Code 3-501.17 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure the medical record contained signed advanced directive election forms for 4 (R4, R8, R60, and R82) of 18 residents reviewed. R4's medical record showed no evidence of being offered the option to formulate an advance directive. R8's medical record showed no evidence of being offered the option to formulate an advance directive. R60's medical record showed no evidence of being offered the option to formulate an advance directive. R82's medical record showed no evidence of being offered the option to formulate an advance directive. Findings include: The Facility Policy titled Communication of Code Status implemented [DATE] documents (in part): Policy:It is the policy of this facility to adhere to residents' rights to formulate advance directives. In accordance to these rights, this facility will implement procedures to communicate a resident's code status to those individuals who need to know this information. Policy Explanation and Compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not consistently provide or offer a substantial evening snack to residents within a timeframe greater than 14 hours between evening supper meal and breakfast. *R67 is not offered a substantial snack routinely between meals as care planned which created a gap of more than 14 hours between the supper and breakfast meals. *The facility failed to provide a nourishing snack at bedtime to residents between the dinner meal and breakfast the following day. This resulted in a 14.5 hour time-lapse in meals for second floor residents and a 15.5 hour time-lapse in meals for third floor residents. This deficient practice has the potential to affect 87 out of the 88 residents residing at the facility. Findings include: The State Operating Manual documents, 483.60(f)(2)There must be no more than 14 hours between a substantial evening meal and breakfast the following day, except when a nourishing snack is served at bedtime, up to 16 hours may elapse between a substantial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview and record review, the facility did not ensure 1 Resident (R45) in a sample of 18 residents received activities offered based upon assessment of individual preferences and interests.R45 was observed sitting in the dining room with no activities being offered to R45 during that time other than music playing in the background. Interviews indicate R45 has interest in music and preferences for activities and routines based on history that were not assessed or care planned for R45.Findings include: R45 was admitted to the facility on [DATE] with diagnoses of dementia, anxiety, peripheral vascular disease, and type 2 diabetes. The quarterly Minimum Data Set (MDS) dated [DATE] documents R45 is severely cognitively impaired. R45's admission MDS with an assessment reference date of 9/23/25 includes as part of the assessment under section F0500 interview for daily activity preferences: having books, newspapers and magazines to read, listening to music R45 likes, being around animals and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure 1 (R12) of 1 residents at risk for diabetic wounds received the necessary services to prevent diabetic wounds. R12 was admitted to the facility on [DATE]. On 1/22/26 diabetic wounds were identified to R12's bilateral heels. There are no documented interventions that were in place to prevent diabetic wounds from developing despite R12 having a diagnosis of diabetes type 2. Findings include:The facility's Skin Integrity-Foot Care dated 2/2/26 documents: 2. Assessment of Riskb. The comprehensive assessment process will be utilized for identifying additional risk factors or conditions that increase risk for impaired skin integrity of the foot. Examples include, but are not limited to: diabetes, peripheral vascular disease, peripheral arterial disease, venous insufficiency, peripheral neuropathy and lack of sensation in feet.3. Interventions for Prevention and to Promote Healinga. Interventions will be based on specific factors identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 65 citations
  • Potential for harm · Dcited before2026-03-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R43) of 6 residents had necessary interventions to monitor weight.R43's physician order dated 1/27/26 documents that R43 is to be weighed Monday, Wednesday and Friday for two weeks and then weekly thereafter. R43's medical record reveals R43 has a documented weight on 1/21/26, 2/2/26 and 2/3/26. Weights were not obtained per physician orders.Findings include:R43 was admitted to the facility on [DATE] with diagnoses of dementia, congestive heart failure, chronic obstructive pulmonary disease and cardiomyopathy. R43 was discharged home during the survey on 3/11/25.R43's admission Minimum Data Set (MDS) dated [DATE] documents that R43 is cognitively intact, needs maximum assistance with toileting and moderate assistance with dressing.R43's care plan for potential for altered nutritional status related to diagnoses/history of cardiomyopathy, adult failure to thrive, congestive heart failure (CHF), cardiovascular accident (CVA), chronic obstructive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who require dialysis receive such services, consistent with professional standards of practice, including the ongoing communication with the dialysis center before and after dialysis treatments, for 1 (R82) of 2 residents reviewed for dialysis. R82 has a physician order for dialysis on Monday, Wednesday and Friday. Communication between the facility and the dialysis center was not being shared with each dialysis visit.Findings include:The Facility Policy titled Hemodialysis implemented 1/31/2026 documents: Policy- This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving hemodialysis.Purpose:The facility will assure that each resident receives care and services for the provision of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility did not ensure its medication error rate was not 5 percent or greater. The medication error rate was 14.81%.Findings include:The facility policy titled Medication Administration dated 1/1/26 documents: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection.10. Ensure that the six rights of medication administration are followed:a. Right residentb. Right drugc. Right dosaged. Right routee. Right timef. Right documentationOn 3/10/26 at 7:45 AM, Surveyor observed Medication Technician (MT)-H prepare medications for R7. While preparing the medications, MT-H stated he did not have a 6 mg (milligram) tablet of Austedo and went to talk to nurse. After talking to the nurse, MT-H reported the medication cannot be broken in half because it is not scored, and pharmacy would deliver the medication this afternoon.Surveyor verified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not ensure that drugs and biologicals used in the facility were stored under proper temperature controls, were labeled in accordance with currently accepted professional principles, and include the expiration date when applicable for 1 of 2 medication rooms and 2 of 6 medication carts observed.Insulin was not dated when opened and/or was expired and the medication refrigerator temperature was above the recommended temperature.Findings include:The facility policy titled Storage of Medication Requiring Refrigeration dated [DATE] documents (in part): It is the policy of this facility to assure proper and safe storage of medications requiring refrigeration and to prevent the potential alteration of medication by exposure to improper temperature controls.2. The facility will ensure that all drugs and biologicals used will be labeled in accordance with professional standards, including expiration dates (when applicable).3. The facility will ensure that all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that a resident continued to receive specialized rehabilitative services for 1(R67) of 1 residents reviewed for rehabilitation services.R67 was discharged from Occupational Therapy services on 3/3/26 when goals were not met and R67 was cooperative in participation.Findings include:R67 was admitted to the facility on [DATE] with diagnoses that include hemiplegia (severe or complete paralysis of one side of the body) and hemiparesis (neurological condition characterized by mild to moderate weakness or reduced control of one side of the body) following a cerebral infarction (stroke) affecting the left non-dominant side, chronic obstructive pulmonary disease, mild protein-calorie malnutrition, heart failure and vascular dementia.R67's Minimum Data Set (MDS) assessment, dated 3/28/25, documents R67 has a Brief Interview for Mental Status (BIMS) of 3, indicating severe cognitive impairment. The MDS documents the following assessments: R67 has no upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure a resident's hospice notes were readily available for communication and collaboration of care in accordance with professional standards of practice for 1 (R60) of 2 residents reviewed for hospice services.*Hospice visit notes were not updated or ready available in R60's medical record or in R60's hospice binder until Surveyor requested the information.Findings include:The facility's policy and procedure titled, Coordination of Hospice Services, implemented 1/31/26, documents: Policy: When a resident chooses to receive hospice care and services, the facility will coordinate and provide care in cooperation with hospice staff in order to promote the resident's highest practicable physical, mental, and psychosocial well-being.Policy Explanation and Compliance Guidelines:4. The facility will communicate with hospice and identify, communicate, follow and document all interventions put into place by hospice and the facility.5. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to reduce the development and transmission of communicable diseases and infections for 2 (R4 & R7) of 2 residents reviewed during medication pass. *Medication Technician (MT)-H was observed dropping a medication cup onto floor, picking it up then using the same medication cup, and placing R7's medications into MT-H's bare hand when administering R7's medications.*Registered Nurse (RN)-F did not wear a gown when administering R4's medication through a gastrostomy tube. Findings include:The facility policy titled Enhanced Barrier Precautions dated 1/1/26 documents:It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms.Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDRO) that employs targeted gown and gloves use during high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-03 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 3 (R1, R5, & R3) of 4 residents had the right to participate in the development and implementation of their person-centered plan of care. R1, R5, & R3 did not have evidence of quarterly care plan meetings and facility staff did not know when their last quarterly care conference meetings occurred. Findings include: The facility's policy dated 1/5/25 and titled, Care Plan Conference Meeting documents: The facility will conduct a care plan review/conference at least quarterly, and as needed, that is interdisciplinary, provides an in-depth review of the resident's plan of care, and provides an opportunity for resident and family discussions/input. R1 was admitted to the facility on [DATE] with diagnoses which include radiculopathy cervical region (nerve roots in the cervical spine are compressed or irritated causing neck pain, weakness, numbness, and radiating pain in the arms or hands), adult failure to thrive (state of decline that is multifactorial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not report 1 (R1) of 1 incident reviewed to the State survey agency and Nursing Home Administrator during the required timeframe.On 1/1/26, Registered Nurse (RN)-G's nurses note documents R1 had complaints regarding the two-night Certified Nursing Assistants (CNAs) who performed ADL (activities daily living) cares for him. RN-G attempted to resolve it but R1 said he wanted it reported. On 2/2/26, R1 informed Surveyor he didn't want to be changed but staff said they had to and R1 alleged his wrists were held down when the staff members provided cares. R1's allegation of potential abuse was not reported to the State agency and Nursing Home Administrator.Findings include:The facility's policy titled, Abuse, Neglect and Exploitation and last reviewed/revised 11/5/25 under section VII. Reporting/Response documents A. The facility will have written procedures that include: 1. Reporting all alleged violations to the Administrator, State agency, adult protective services and to all other required agencies (e.g., law enforcement when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not have evidence that all alleged violations of mistreatment were thoroughly investigated for 1 (R1) of 1 resident.On 1/1/26, Registered Nurse (RN)-G's nurses note documents R1 had complaints regarding the two-night Certified Nursing Assistants (CNAs) who performed ADL (activities daily living) cares for him. RN-G attempted to resolve it but R1 said he wanted it reported. On 2/2/26, R1 informed Surveyor he didn't want to be changed but staff said they had to and R1 alleges his wrists were held down. The facility did not thoroughly investigate R1's allegation as R1 was not interviewed, CNA-K & CNA-D were not interviewed, and a statement was not received from RN-G. The facility did not interview any residents to see if there were any concerns regarding care provided to them.Findings include:The facility's policy titled, Abuse, Neglect and Exploitation and last reviewed/revised 11/5/25 under section V. Investigation of Alleged Abuse, Neglect, and Exploitation documents A. An immediate investigation is warranted when suspicion of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure a person-centered baseline care plan was developed and implemented containing the minimum of required healthcare necessary to care for a resident within a resident's admission for 1 (R4) of 1 Resident reviewed for new admissions.*A person-centered baseline care plan was not developed with interventions necessary to care for R4 upon admission to the facility on 1/6/26.Findings include:The facility's Baseline Care Plan implemented 1/5/25 documents:Policy: The facility will develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care.Policy Explanation and Compliance Guidelines:1. The baseline care plan will:a. Be developed within 48 hours of a resident's admission.b. Include the minimum healthcare information necessary to properly care for a resident including, but not limited to:i. Initial goals based…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not complete neurological checks in accordance with policy and procedure for 1 (R4) of 3 residents reviewed for unwitnessed falls.*R4 sustained two unwitnessed falls on 1/7/26. Facility staff did not complete neurological checks in accordance with the facility's policy and procedure.Findings include:The facility's Neurological Assessment policy and procedure effective 5/19/22 documents:Policy: Residents will have a neurological assessment completed when they experience a head injury or a change in condition that deems it necessary or per physician order.Procedure:1.Neurological assessments will be completed upon a physician's order, when indicated for a change of resident's condition, after all head injuries and when nursing judgment deems necessary.Exception: If a resident is sent to the hospital and a head injury is ruled out using diagnostic testing consider discontinuing neuro check monitoring.2.Observe, assess and document the resident's level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure each resident received adequate supervision and assistance to prevent accidents for 2 (R4 and R2) of 3 residents reviewed for falls. *On 1/7/26, R4 had two unwitnessed falls on 1/7/26 and one witnessed fall on 1/8/26. The facility did not thoroughly investigate the falls and did not establish a root/cause analysis. *On 1/27/26, R2 had an unwitnessed fall, and the facility did not thoroughly investigate the falls and did not establish a root/cause analysis. Findings include: The facility's Fall Policy last reviewed 1/2/26 documents: Policy: Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. Policy Explanation and Compliance Guidelines: 1.The facility utilizes a risk assessment tool for determining a resident's fall risk. 2.A risk assessment will be completed upon admission, quarterly, or when a significant change is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-08 · tag F0909 — failed to maintain a comfortable temperature — widespread
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of the Food and Drug Administration (FDA) guidelines, and review of Manufacturer's Instructions for Use (MIFU), the facility failed to document inspections and maintenance per the MIFU recommendations of bed frames and bed rails, if present, for any of the 77 resident beds and did not perform FDA entrapment risk measurements for any of the 36 residents the facility identified as having bed rails, mobility bars, or assist bars. These failures created the potential for bed malfunctions and or resident injury.Findings include:Observations of the facility on 01/05/26 revealed resident beds with assist/mobility bars.During an interview on 01/06/26 at 3:37 PM, regarding bed inspections, in response to a complaint regarding dysfunctional or broken beds, the Nursing Home Administrator stated, I don't believe we have any [bed inspections]. Bed MIFUs and an inspection policy were requested. During a follow up interview on 01/07/26 at 3:35 PM, the Nursing Home Administrator stated there was no policy regarding bed inspections. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and policy review, the facility failed to maintain and serve food at safe temperatures. This failure created the potential for foodborne illness and compromised nutritional safety for five cognitively impaired residents who were able to self-propel to the activities room/dining area, as well as residents receiving meal trays in their room.Findings include:1. Review of R7's admission Record from the electronic medical record (EMR) Profile tab showed an admission date of 01/07/25, readmission on [DATE], with medical diagnoses that included severe protein-calorie malnutrition, spinal stenosis, history of cerebral infarction (stroke), chronic obstructive pulmonary disease (COPD), poly-osteoarthritis, and anxiety disorder.Review of R7's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/17/25 from the MDS tab of the EMR revealed a Brief Interview for Mental Status (BIMS) score of 15 out of a possible 15, indicative of being cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to provide meal set-up assistance for one (Resident (R) 17) of three residents reviewed for activities of daily living (ADLs) out of a total sample of 17 residents. This failure could negatively impact residents' psychosocial wellbeing and overall quality of life and may contribute to unintended weight loss.Findings include:Review of R17's admission Record, located under the Profile tab of the electronic medical record (EMR), indicated he was admitted to the facility on [DATE] with diagnoses including cerebral infarction (stroke), parkinsonism (condition causing movement problems), hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) affecting left non-dominant side.Review of R17's quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of 12/15/25 and located in the MDS tab of the EMR, revealed he had a Brief Interview for Mental Status (BIMS) score of 11 out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to administer a prescribed medication to stabilize post-meal blood glucose as ordered for one resident (Resident (R) 5) of 17 sample residents reviewed. This failure had the potential to impair carbohydrate absorption and increase the risk of hypoglycemia (low blood sugar).Findings include:Review of R5's admission Record from the electronic medical record (EMR) Profile tab revealed a facility admission date of 10/17/25, with a readmission date of 10/31/25, with diagnoses that included hypoglycemia and diabetes.Review of R5's EMR Orders tab revealed an order for acarbose 25 milligrams (mg) by mouth before meals related to hypoglycemia and type two diabetes with diabetic chronic kidney disease, dated 11/20/25, and scheduled for 7:30 AM, 11:30 AM, and 4:30 PM.Review of R5's Medication Audit Report for R7's acarbose for 12/24/25 through 01/07/26, provided by the facility, revealed:12/24/25 the 7:30 AM ordered dose was administered at 9:24 AM12/24/25 the 4:30 PM ordered dose was administered at 8:01 PM12/26/25 the 7:30 AM ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 1 (R7) of 1 resident reviewed received a prompt resolution of grievances filed, including steps taken to investigate the grievance, a summary of pertinent findings, conclusion, statements as to whether the grievance was confirmed or not confirmed, corrective actions taken by the facility, and the date the written decision was issued.*R7 called the main facility phone number to express concern of the need for incontinence care and had been on the call light for 4-5 hours. Facility staff were aware of the concern but did not initiate a formal grievance in writing and investigate the concern thoroughly.Findings include:The facility's Resident and Family Grievance policy and procedure dated 8/1/25 documents:Policy:It is the policy of this facility to support each resident's and family member's right to voice grievances without discrimination, reprisal or fear of discrimination or reprisal.Policy Explanation and Compliance Guidelines1. Nursing Home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents are accurately screened for a mental disorder prior to the expiration of a 30-day exemption for 1 (R3) of 1 resident reviewed for the PASARR (Preadmission Screening and Resident Review).*R1 did not have a PASARR level 1 screen resubmitted prior to the expiration of the 30-day exemption documented on the original PASARR level 1.Findings include:The facility's PASARR policy and procedure last revised 4/25 documents:Policy Statement.The purpose of this policy is to outline the screening of residents with a history of serious mental illness and developmental disability.ProcedureA. Complete Level 1 screen of the PASARR on new admissions.3.Those residents whose attending physician has certified, before admission to the community that the individual is likely to require less than 30 days of nursing facility services, do not require a PASRR (sic) to be completed.B. The resident or resident representative will receive a written notice (copy of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility did not ensure 1 out of 2 residents (R5) reviewed for being at high risk for falls, received adequate supervision and assistance devices to prevent accidents.*R5 is at high risk for falls and had 3 unwitnessed falls at the facility. The facility did not ensure they thoroughly investigated each fall to determine the root cause and to assure that all interventions were in place at the time of the fall and were effective.Findings include:The facility's Fall policy and procedure implemented 2/11/25 documents:Policy: . Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls.Policy Explanation and Compliance Guidelines:1. The facility utilizes a risk assessment tool for determining a resident's fall risk.3. An individualized care plan will be implemented according to the risk factors identified on the fall assessment tool.4.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that each resident maintained acceptable parameters of nutritional status, such as usual body weight unless the resident's clinical condition demonstrates that this is not possible, or resident preferences indicate otherwise for 1 of 1 (R1) resident reviewed for weight loss.R1 sustained a weight loss of 10.1 pounds / 6.61% over a period of 3 weeks with no physician or dietician notification.Findings include:R1 admitted to the facility on [DATE] with diagnoses that included T11-T12 compression fracture, severe protein calorie malnutrition, peripheral vascular disease, legal blindness, hypertensive chronic kidney disease stage 4, urine retention, osteoarthritis, anemia and gastroesophageal reflux disease.The facility policy titled Weight Monitoring last approved 07/2025 documents (in part) .It is the policy of (facility name) that appropriate nutritional care shall be provided to residents who have a significant weight change. A significant weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not report to the State survey agency and/or Law Enforcement in a timely manner timely for 1 (R2) of 1, abuse allegations reviewed.* On 6/2/2025, R2 reported an incident to Physical Therapy (PT)-D of inappropriate touching from R1. Staff did not report the allegation to Nursing Home Administrator (NHA)-A until 6/3/25.Findings include:The facility's policy, titled Abuse Investigation and Reporting, dated as last approved 12/2024, documents:Reporting:A. Alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of property will be reported to the administrator or designee. B. Alleged violations involving abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported: 1. Abuse or serious bodily harm - Immediately but no later than 2 hours. R2 was admitted to the facility on [DATE] with diagnoses of Falls,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents received the necessary behavioral health care and services to maintain the highest practicable mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for 1 (R1) of 1 resident reviewed for related to the residents emotional and mental well-being.*Surveyor reviewed a facility self-report from 6/13/2025, which pertained to behaviors of inappropriate touching with R1 being the aggressor. Nurse Practitioner (NP)-E, stated that currently R2's, psychiatric services are being managed by NP-E. NP-E indicated not being updated regarding alleged behaviors of R1's hands going inside of R2's shorts. There was no documentation that R1's POA was contacted in attempt to obtain consent for psychiatric services. Findings include:R1 was admitted to the facility on [DATE] with diagnoses of dementia and depression.R1's quarterly Minimum Data Set (MDS), dated [DATE], documented a brief interview of mental status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, document review, interview and facility policy review, the facility failed to prevent misappropriation of resident property for five of five sampled residents (Resident (R) 9, R10, R11, R16, and R17). The facility failed to ensure security resulting in narcotic drug diversion by one of one staff (Registered Nurse 1). Failure to protect residents' property has the potential to affect the residents mental, emotional and financial status. Findings include: Review of facility's policy titled, Personal Property revised on 12/19 indicated that residents are permitted to retain and use personal possessions and appropriate clothing as space permits. A representative of the admitting office will advise the resident, prior to or upon admission, as to the types and amount of personal clothing and possessions that the resident may keep in his or her room. 1. Review of facility's Investigation Summary Folder indicated that on 01/31/25 the former Social Services Director (FSSD) notified the Administrator that R11's envelope containing her wallet, $283.00 in cash, credit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to notify the resident representative of a fall for one of three residents (Resident (R) 7) reviewed for notification out of a total sample of 17. This has the potential to cause family members to not have the opportunity to be involved in the resident's care. Findings include: Review of the facility's policy titled, Change in a Resident's Condition or Status, revised 02/2022, indicated that the community . shall promptly notify the resident, his or her health care provider, and representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.). Unless otherwise instructed by the resident, a nurse will notify the resident's representative, consistent with his or her authority, when . The resident is involved in any accident or incident that results in an injury including injuries of an unknown source . Review of R7's admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/18/24 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, record review, and interview, the facility failed to ensure the right to be free from verbal and potential sexual abuse for two residents (Residents (R) 3 and R12) of four residents reviewed for abuse/neglect out of a total sample of 17. The facility failed to ensure R3 was protected from verbal abuse by Certified Nursing Assistant (CNA1). The facility failed to protect R12 from potential sexual abuse from R13. These failures had the potential to cause physical harm, pain, or mental anguish. Findings include: Review of a facility policy titled, Abuse Prevention, dated 08/2024, indicated, . The community's goal is to achieve and maintain an abuse-free environment. As part of the resident abuse prevention program, the administration will provide a safe resident environment and protect the residents from abuse by anyone including community associates, other residents, consultants, volunteers, associates from other agencies, family members, legal representatives, friends,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility policy, the facility failed to ensure that allegations of injury of unknown origin, verbal abuse, and neglect were reported to the State Survey Agency (SSA) in a timely manner for three residents (Resident (R) 2, R3, and R5) reviewed in a total sample of 15 residents. Specifically, the facility failed to report timely an allegation of injury of unknown origin involving R2; an allegation of verbal abuse involving R3; and an allegation of neglect involving R5. This failure had the potential for other allegations to not be reported in a timely manner. Findings include: Review of the facility's policy titled Abuse Investigation and Reporting, dated 12/2024 indicated, . Alleged violations involving abuse, neglect, exploitation or mistreatment will be reported immediately but not later than two hours . 1. Review of R2's Profile Face Sheet indicated R2 was admitted to the facility on [DATE] with diagnoses of Alzheimer's, congestive heart failure, and chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, record review, and interview, the facility failed to ensure two resident (Resident (R) 3 and R5) out of a sample of three residents reviewed for abuse allegations, had a thorough investigation completed for R5 and the five-day report was not submitted timely to the State Agency (SA) for R3. This failure had the potential to lead to continued episodes of abuse. Findings include: Review of the facility's policy titled Abuse Investigation and Reporting, dated 12/2024, .The Administrator will monitor that any further potential abuse, neglect, exploitation, or mistreatment is prevented while the investigation is in progress .Review the resident's medical record to determine events leading up to the incident .Interview the person reporting the incident, any witnesses, staff on all shifts who had contact with the resident, the resident's roommate, family members, and visitors. Interview other residents to whom the accused employee provides care or services, and review camera footage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY UNCORRECTED AT REVISIT Based on record review and interviews, the facility did not ensure they thoroughly investigated and attempted to find the root cause of a fall for 1 (R361) of 3 residents reviewed for being at risk for falls. R361 experienced an unwitnessed fall in her room on 11/12/24. When family entered the room, the wardrobe/dresser was observed to be on top of R361 who was lying on the floor of her room. R361 stated that she lost her balance while attempting to ambulate to the bathroom by herself after calling for help from staff with no response. Post fall, the facility did not review the wardrobe dressers utilized by facility residents to ensure they were safely secured to prevent other residents from having the wardrobe/dresser fall over creating a safety concern. The deficient practice has the potential to effect a pattern of the 76 residents currently residing in the facility with the same wardrobes/dressers. Findings include; Falls Policy: The facility policy, entitled, Falls dated revised,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not ensure 1 (R38) of 1 sampled resident's potential allegation of misappropriation of property was reported to the State Survey Agency or the Nursing Home Administrator within 24 hours. *R38's family reported a missing necklace on 11/29/24 to a facility staff member. R38's missing gold necklace was not reported to the Nursing Home Administrator until 12/2/24. The investigation into R38's missing gold necklace did not start until 12/2/24. Finding include: The facility policy entitled Abuse Investigation and Reporting revised on 11/2023 documents: All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment, ., and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as defined by current regulations) and thoroughly investigated by community management. Conclusions of investigations will also be reported, as defined by the [Facility Name] Abuse Prevention policy. R38's current admission was on 10/21/23. On 12/2/24, at 8:30 AM, Surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not store and prepare food in accordance with professional standards for food service safety potentially affecting 65 of the 66 residents in the facility. *Observations were made in the main kitchen of food open to air in the freezer, boxes of food stored on the floor, milk in the refrigerator past the expiration date, the dishwasher was in disrepair, and staff not wearing beard coverings while working in the kitchen preparing food. Findings include: The facility policy and procedure entitled Food Purchasing and Storage dated 1/2023 documents: Policy Interpretation and Implementation: . H. Foods stored in walk in-refrigerators and freezers shall be stored above the floor on shelves, racks, dollies, or other surfaces that facilitate cleaning. J. Food must be date marked if it is prepared on site and refrigerated, or commercially processed after the original container is opened. Food shall be dated with the current date and be used or discarded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 4 of 4 (R24, R44, R48 and R60) residents reviewed for infection control. * The shared glucometer on Medication Cart A & D was not cleaned between residents' use. * R48's catheter bag was observed lying on floor on 10/2/2024. Findings include: The facility policy and procedure titled Obtaining a Fingerstick Glucose Level documents (in part) . . The following equipment and supplies will be necessary when performing this procedure. A. Disinfected blood glucose meter (glucometer) with sterile lancet; or single-resident use spring loaded device or automatic or safety type lancet. Steps in the procedure: A. Place the equipment on a clean field. C. Always ensure that blood glucose meters intended for reused are cleaned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not report 3 (R5, R111, R45) of 5 allegation to the State Survey Agency, Nursing Home Administrator, or local law enforcement during the required timeframe. R5 had an allegation of abuse and it was not reported to the Nursing Home Administrator until two days later, the alleged employee continued to work at the facility during those two days, and law enforcement was not contacted about R5's potential abuse allegation. R111's family members had a physical altercation in front of R111 and other resident's in the facility main dining room during meal service. Local law enforcement was notified and removed 1 of the individuals involved. The Nursing Home Administrator was not notified about the altercation until two days later at which time it was reported to the State Agency. R45's allegation of abuse was not reported timely. Findings include: The facility policy entitled Abuse Prevention revised on 8/2024 documents . Reporting/Response: A. The community will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure all allegations involving potential abuse, neglect, and misappropriation of resident property were thoroughly investigated for 3 (R5, R111, R45) of 5 Facility self-reports reviewed. R5's allegation of abuse reported on 7/8/2024 was not thoroughly investigated and residents were not protected from potential abuse during the abuse investigation. R111's family's verbal and physical altercation which occurred in the main dining room during meal time was reported on 6/22/2024 and was not thoroughly investigated. R45's allegation of abuse reported on 6/17/2024 was not thoroughly investigated. Findings include: The facility policy entitled Abuse Prevention revised on 8/2024 documents: . The objective of the abuse policy is to comply with the seven-step approach to abuse and neglect detection and prevention. Injury of Unknown Source is defined as an injury that meets both of the following conditions: 1. The source of the injury was not observed by any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not complete a Preadmission Screening and Resident Review (PASARR) for individuals with a mental disorder for 2 (R4 and R52) of 2 residents reviewed for PASARR screening. *R4 was admitted [DATE] and the Level I PASARR was completed indicating R4 would be in the skilled nursing facility for less than 30 days. R4 discharged from the facility 2/21/2024. A Level I PASARR was not resubmitted/updated indicating R4 was going to be at the facility longer than the 30 exemption period triggering a Level II PASARR to be completed. R4 was admitted again to the facility on 4/4/2024 and a Level I PASARR was not completed. *R52 was admitted [DATE] to the facility and the PASARR Level I was not completed accurately to reflect R52's mental illness or psychotropic medications and a Level II PASARR was not completed. Findings include: The facility policy and procedure entitled PASARR (Pre admission Screening & Resident Review) dated 1/2023 documents: PROCEDURE: A. Complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure residents had an individualized comprehensive plan of care. This was observed with 3 (R48, R55, and R57) of 17 resident comprehensive care plan reviews. * R48 did not have a comprehensive care plan for R48's oxygen/respiratory monitoring/needs. * R55 did not have a comprehensive care plan for bowel monitoring. * R57 did not have a comprehensive care plan for bowel or bladder incontinence. Findings include: The facility policy entitled, Care Planning- Interdisciplinary Team, last approved on 1/2024 documents: Our community's Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident. Policy Interpretation and Implementation A. A comprehensive care plan for each resident is developed within seven (7) days of completion of the resident comprehensive assessment (MDS). B. The care plan is based on the resident's comprehensive assessment and is developed by the Interdisciplinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents received treatment and care in accordance with professional standards of practice for 1 (R55) of 2 residents reviewed. * R55 had concerns with feelings of abdominal pain and bloating and is on several bowel medications for management of constipation and diarrhea. The facility was not assessing or monitoring or assessing R55's bowel regimen. Findings include: The facility policy entitled Restorative Nursing- Toileting Program last approved 5.2023 documents: . Procedure: . B. Resident continence is assessed on admission, with significant change, and quarterly: 1. Check resident approximately hourly and document in the resident's medical record as continent, incontinent or soiled and level of assistance. 3. After 3 days analyze data: a. Complete the bowel and bladder evaluation in the resident medical record, to determine type of incontinence and most appropriate program. b. Determine patterns in frequency, volume, duration, and time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents with urinary incontinence were comprehensively assessed to receive appropriate treatment and services to prevent complications and restore continence to the extent possible for 1 (R57) of 2 residents reviewed for incontinence. *R57's admission, quarterly, and significant change Minimum Data Set (MDS) assessments documented R57 was incontinent of bowel and bladder. No comprehensive bowel or bladder assessments were completed to determine a toileting program to decrease incontinence and no care plan was initiated to provide incontinence care on a scheduled basis. Findings include: The facility policy and procedure entitled Clinical Protocol: Urinary Continence and Incontinence - Assessment and Management dated 1/2024 documents: Policy Interpretation and Implementation: A. As part of the initial and ongoing assessments, the nursing staff and physician will screen for information related to urinary continence. C. Periodically (as required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that residents maintained acceptable parameters of nutritional status, such as usual body weight for 1 of 2 (R40) residents reviewed for weight loss. * R40 sustained weight loss which was not identified by the facility and the Dietician was not notified. Findings Include: The facility policy, entitled Weight Monitoring dated revised 1/2023 documents (in part) . . It is the policy of (facility) that appropriate nutritional care shall be provided to residents who have a significant weight change. A significant weight change is identified as a weight loss or gain of 5% in 30 days, 7.5% in 90 days or 10% in 180 days. Policy interpretation and implementation states: A report should be generated from the electronic medical record (EMR) system to identify all residents with a significant weight change in 30 days, 90 days, and/or 180 days. At the weekly Resident at Risk Review huddle, the IDT (Interdisciplinary Team) should discuss residents who trigger…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in observation, interview, and record review the facility did not ensure the necessary services to provide respiratory care were consistent with professional standards of practice for 1 (R48) of 1 resident reviewed for respiratory care. * R48's oxygen tubing and humidification were not labeled and dated. On 10/1/2024, R48's humidification was below the line/tubing so R48 was unable to benefit from humidification while R48's oxygen was running, R48's oxygen was set for 3 L (liters)/minute (Liters per minute) during survey and R48 order was for 2L/minute, and R48 did not have orders in place for care of oxygen supplies. Findings include: The facility policy, entitled Oxygen Administration last approved on 12/2022, documents: The purpose of this procedure is to provide guidelines for safe oxygen administration. Preparation: A. Verify that there is a physician's order for this procedure. Review the physician's orders or community protocol for oxygen administration. Steps on the procedure: . K. Be sure there is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility did not ensure Certified Nursing Assistants (CNA) had annual performance reviews at least once every 12 months for 5 of 5 CNA staff reviewed (CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W). This had the potential to affect all 72 residents in the facility as staff assignments float throughout the facility. Findings Include: The facility was unable to provide a policy and procedure in regard to annual performance reviews. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule documents that there should be Year End Review (All annual education needs to be done no later than 12/31/23). In-Person Annual Performance Review with follow up training for areas of weakness and special needs of residents. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Required in-service training for nurse aides. In-service training must: -Be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0942 — widespread
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure staff received annual Resident Rights training: Dietary (DIET)-Y, Certified Nursing Assistants (CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W. This practice had the potential to affect all 72 residents in the facility. The facility did not provide staff with the required annual Resident Rights training. Findings include: The facility was unable to provide a policy and procedure in regards to Resident Rights training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule includes Protecting Resident Rights in Nursing Facilities as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided. Training Topics -Resident rights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure staff received annual QAPI training: Dietary (DIET)-Y, Physical Therapist (PT)-X, Registered Nurse (RN)-N, Certified Nursing Assistants (CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W. This practice had the potential to affect all 72 residents in the facility. The facility did not provide staff with the required annual QAPI training. Findings include: The facility was unable to provide a policy and procedure in regards to QAPI training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule does not include QAPI as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided. Training Topics . QAPI is not listed as a training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0945 — failed to train staff on abuse prevention — widespread
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure all employed staff received annual training on written policies and procedures of the facility's Infection Control Program. Dietary (DIET)-Y, Physical Therapist (PT)-X, Certified Nursing Assistants (CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W employee files were reviewed. This practice had the potential to affect all 72 residents in the facility. The facility did not provide the above staff with the required Infection Control training. Findings include: The facility was unable to provide a policy and procedure in regards to Infection Control training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule documents Infection Control and Prevention should be completed by all staff with a due date of 2/28/23. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0946 — widespread
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure staff received annual Compliance and Ethics training: Physical Therapist (PT)-X, Dietary (DIET)-Y, Registered Nurse (RN)-N, Certified Nursing Assistants(CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W. This practice had the potential to affect all 72 residents in the facility. The facility did not provide staff with the required annual Compliance and Ethics training. Findings include: The facility was unable to provide a policy and procedure in regards to Compliance and Ethics training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule does not include Compliance and Ethics as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-01 · tag F0949 — failed to train staff on dementia and abuse — widespread
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure staff received annual Behavioral Health training: Physical Therapist (PT)-X, Dietary (DIET)-Y, Registered Nurse (RN)-N, Certified Nursing Assistants (CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W. This practice had the potential to affect all 72 residents in the facility. The facility did not provide staff with the required annual Behavioral Health training. Findings include: The facility was unable to provide a policy and procedure in regards to Behavioral Health training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule does not include Behavioral Health as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure privacy and confidentiality of personal health information for 9 (R13, R14, R15, R16, R17, R19, R1, R6, & R18) of 9 residents. On 6/18/24 Cluster C report sheet for R13, R14, R15, & R16 dated 6/17/24, Cluster D report sheet for R17, R19, R1, R6, & R18 dated 6/17/24 and CNA (Certified Nursing Assistant) worksheet dated 6/12/24 for R6, R18, R14, R17, R19, & R1 were observed on the round table in the dining area located on the D unit during multiple observations. These report sheets and CNA worksheets contained personal resident information. Findings include: On 6/18/24, at 10:06 a.m., Surveyor observed on the round table, in the small dining area on the D unit, a C cluster report sheet dated 6/17/24 with R13, R14, R15, & R16's name along with their physician name and if they were their own person. There is also a D cluster report sheet dated 6/17/24 with the same information for R17, R19, R1, R6, & R18. Under the C & D cluster report sheets is a CNA (Certified Nursing Assistant) worksheet for Wednesday 6/12/24. This CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0940 — failed to train staff — pattern
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop, implement, and maintain an effective training program for all facility and contracted staff consistent with their expected roles and based on the facility assessment for 8 of 8 facility staff. (Physical Therapist (PT)-X, Dietary (DIET)-Y, Registered Nurse (RN)-N, Certified Nursing Assistants (CNA), CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W. The facility does not have an effective training program and does not maintain documentation of staff completing the required training's. Findings include: The facility was unable to provide a policy and procedure in regards to the required training's. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided. Training Topics . The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0941 — pattern
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 6 of 6 direct staff chosen at random received communication training. Registered Nurse (RN)-N, Certified Nursing Assistants (CNA) CNA-O, CNA-T, CNA-U, CNA-V and CNA-W did not receive communication training. This has the potential to affect the 8-10 residents who reside on each unit where RN-N, CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W are typically assigned. Findings include: The facility was unable to provide a policy and procedure in regard to Communication training The facility's 2023 MyLearning-Required Annual Training Assignment Schedule does not include Communication training as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided. Training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure staff received annual Abuse/Neglect/Exploitation and Dementia training: Dietary (DIET)-Y, Certified Nursing Assistants (CNA), CNA-T, CNA-U, CNA-V, and CNA-W. This practice had the potential to affect 8-10 residents who reside on each unit where CNA-T, CNA-U, CNA-V, and CNA-W are typically assigned. The facility did not provide staff with the required annual Abuse/Neglect/Exploitation and Dementia training. Findings include: The facility was unable to provide a policy and procedure in regard to Abuse/Neglect/Exploitation and Dementia training. The facility's 2023 MyLearning-Required Annual Training Assignment Schedule includes Dementia Care: Understanding Alzheimer's Disease and Preventing, Recognizing and Reporting Abuse as a required training. Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility did not ensure that 5 of 5 CNAs (Certified Nursing Assistants) reviewed completed the required annual 12 hours of educational training hours. (Certified Nursing Assistants (CNA) (CNA-O, CNA-T, CNA-U, CNA-V and CNA-W did not receive annual 12 hours of educational training. This has the potential to affect the 8-10 residents who reside on each unit where CNA-O, CNA-T, CNA-U, CNA-V, and CNA-W are typically assigned. Findings include: The facility was unable to provide a policy and procedure in regard to CNAs receiving 12 hours of educational training Surveyor reviewed the facility assessment dated [DATE], and last reviewed/updated 12/28/23, the following is documented under Staff Training/education and competencies: .Staff receive education through new hire orientation process, via My learning, and during in-services. If additional training is needed, individual in-servicing is provided. Training Topics -Required in-service training for nurse aides.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the Facility did not ensure that an allegation of abuse involving 1 (R5) of 3 Residents reviewed for allegations of abuse were reported immediately to the Nursing Home Administrator and State Survey Agency. *On 4/19/24 R5 informed the facility of an allegation of abuse involving Certified Nursing Assistant (CNA)-M. The facility did not report the allegation of abuse to the State Survey Agency until 4/22/24. The Nursing Home Administrator was not notified of the allegation until 4/22/24. Findings Include: The facility's policy entitled, Abuse Prevention, dated 9/2017 and last revised on 6/2020 documents: . Investigation A. The community will investigate and report any allegations of abuse within timeframe's as required by federal, state, and local requirements. Protection A. The community will protect Residents from further potential abuse, neglect and exploitation, or mistreatment while abuse investigations are in progress; 1. Respond immediately to protect the alleged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3.) R5 was admitted to the facility on [DATE] with diagnoses of Hypertensive Chronic Kidney Disease, Stage 3, Hyperlipidemia, Pulmonary Hypertension, and Pleural Effusion. R5 is currently her own person. R5's Annual Minimum Data Set(MDS) completed on 4/10/24 documents R5's Brief Interview for Mental Status(BIMS) score of 14, indicating R5 is cognitively intact for daily decision making. R5's MDS also documents that R5 has range of motion impairment of upper extremity on one side. R5 requires partial/moderate assistance with upper and lower body dressing. Substantial to maximum assistance for sit to lying, and lying to sitting. R5 requires supervision for transfers and mobility. The facility was informed by R5 on 4/19/24 that R5 requested assistance from Certified Nursing Assistant (CNA)-M. R5 stated that CNA-M responded in a rude and aggressive manner. R5 expressed R5 felt disrespected and mistreated by CNA-M's behavior. R5 reported this to Registered Nurse (RN)-N, Certified Nursing Assistant (CNA)-O, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the Facility did not ensure proper foot care for 1 (R3) of 3 Residents. R3's toenails were very long and in need of trimming. Findings include: R3's diagnoses includes hypertension, atrial fibrillation and diabetes mellitus. The quarterly MDS (minimum data set) with an assessment reference date of 5/9/24 has a BIMS (brief interview mental status) score of 12, indicating R3 has moderate cognitive impairment. R3 is assessed as being dependent for putting on/taking off footwear: The ability to put on and take off socks and shoes or other footwear that is appropriate for safe mobility including fasteners if applicable. On 6/19/24 at 9:33 a.m. Surveyor observed R3 sitting in a wheelchair in her room with a breakfast tray on an over bed table in front of R3. R3 is wearing gripper socks on her feet. Surveyor asked R3 if Surveyor could look at her feet later. R3 shook her head yes. On 6/19/24 at 9:34 a.m. Surveyor informed CNA (Certified Nursing Assistant)-J Surveyor had observed R3 still has her breakfast tray in front of her and inquired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic medical record(EMR) review, and interview, the facility did not ensure adequate supervision and assistance devices, or ensure the environment remained free of accident hazards to prevent accidents for 1 (R4) of 2 Residents reviewed for falls. *R4 had a fall on 4/11/24 where the root cause of the fall was not determined, the facility did not complete documentation of the fall including witness statements and a registered nurse (RN) assessment and interventions were not not reviewed or initiated. Findings Include: The facility's Fall policy dated 12/2017 and last revised 7/2023 documents: .The licensed nurse shall document the fall in the Resident's clinical record. The documentation of the identified interventions should be maintained in the Resident clinical record and available to the direct care associates. The falls should be reviewed at the Daily Stand-up Meeting following the fall for identification of any additional individualized interventions to reduce the risk of falls. An incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R1) of 1 residents received medically related social services to attain or maintain their highest practicable physical, mental and psychosocial well being. R1 was admitted to the facility on [DATE] with an order for Seroquel. The Facility was not monitoring the effectiveness of multiple medication changes with R1's Seroquel, Buspar & Depakote. The Facility did not determine the root cause of R1's anxiety and did not develop patient center approaches to help R1 with her anxiety. Findings include: R1 was admitted to the facility on [DATE] with diagnoses which includes right femur fracture and dementia. [R1's first name] is at risk for <increased behavioral expressions||altered mood||elopement||impaired adjustment ability to new environment> care plan with a start date of 4/26/24 documents the following approaches: * Follow community elopement evaluation and monitoring process. Dated 4/26/24. * Identify current mood and behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not maintain records that were complete and accurately documented for 3 (R12, R8, & R9) of 6 residents reviewed who expired in the facility. * R12 expired in the facility on [DATE] and there is no documentation in R12's medical record regarding R12's death. * R8 expired in the facility on [DATE] and there is no documentation in R8's medical record regarding R8's death. * R9 expired in the facility on [DATE] and there is no documentation in R9's medical record regarding R9's death. Findings include: The facility's policy titled, Guidelines for Charting and Documentation last revised 1/2018 under policy statement documents Services provided to the resident, or changes in the resident's medical or mental condition, shall be documented in the resident's medical record. Under the section for Purpose documents The purpose of charting and documentation is to provide: A. A complete account of the resident's care, treatment, response to the care, signs, symptoms,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure each resident was offered a COVID 19 immunization for 2 (R6 & R10) of 11 residents reviewed for their COVID 19 immunization. Findings include: The facility's policy titled, Vaccination of Residents (Example: Pneumococcal, Influenza, Covid-19) last revised 7/2023 under policy statement documents: Residents will be educated about and offered vaccines that aid in preventing infectious diseases unless the vaccine is medically contraindicated or the resident has current up to date vaccine status. A. Residents will be educated about and offered vaccines in accordance with the CDC (Centers for Disease Control and prevention) and attending physician recommendations to aid in preventing infectious diseases unless the vaccine is medically contraindicated or the resident has current up to date vaccine status. B. Prior to receiving vaccinations, the resident or resident representative will be provided information and education regarding the benefits and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-08 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not have a system in place to outline staff response in the event of a resident requiring cardiopulmonary resuscitation (CPR) and the facility did not have a system in place to maintain records documenting agency staff are qualified to perform CPR. This had the potential to affect 34 of 78 residents residing in the facility who have elected their code status to be full code (receive CPR). * On [DATE] R1 had a change in condition which led to CPR being performed. Registered Nurse (RN)-D left R1 to get the automated external defibrillator (AED) and other nursing staff were not aware of R1's change in condition and need to receive CPR until emergency medical technician (EMT) staff arrived at the facility. RN-D did not have a up to date CPR certification on file at the facility at the time of R1's event. Findings include: The facility policy entitled, Procedure: Cardiopulmonary Resuscitation revised 1/2024 states: 1. PURPOSE: To ensure compliance with state and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility did not ensure all drugs and biologicals were stored in accordance with the facility's policy. One of 4 medication carts was observed unlocked and not under direct supervision of the nurse in charge of the cart. This had the potential to affect 14 residents whose medications were stored in the cart. The third floor medication cart was observed unlocked and against the wall for approximately 2 minutes. During that time, Resident (R) (R32) was observed opening the unlocked draws. The unlocked medication cart was not in direct supervision of the nurse on duty. Findings include: The facility's Storage of Medications policy, with an approval date of 12/2021, indicates: The community shall store all drugs and biologicals in a safe, secure, and orderly manner .H. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biologicals shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff and provider interview, and record review, the facility did not notify a provider of a significant weight loss for 1 Resident (R) (R67) of 4 residents reviewed for weight loss. R67 lost a significant amount of weight (defined as 10% loss in 6 months; 7.5% loss in 3 months; 5% loss in 1 month) between 7/5/23 and 7/26/23. R67's provider was not notified of the weight loss. Findings include: The facility's Weight Monitoring policy, with an approval date of 1/2023, indicates: .F. A nursing or nutrition associate should notify the health care provider of any significant weight change that is unexplainable or in which the RD (Registered Dietitian) has requested a nutritional intervention. From 8/8/23 through 8/9/23, Surveyor reviewed R67's medical record. R67 was admitted to the facility on [DATE] and had diagnoses including Alzheimer's disease, and dementia in other diseases classified elsewhere, unspecified severity with agitation. R67's Minimum Data Set (MDS) assessment, dated 7/26/23, indicated R67…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review, the facility did not ensure a written notification of transfer, including the reason for the transfer, location of the transfer, appeal rights, and contact information for the State Long-Term Care Ombudsman was provided for 3 Residents (R) (R14, R21, and R26) of 3 residents reviewed for hospitalization. R14 was not provided a written transfer notice when R14 was transferred to the hospital on 5/9/23. R21 was not provided a written transfer notice when R21 was transferred to the hospital on 6/18/23. R26 was not provided a written transfer notice when R26 was transferred to the hospital on 7/23/23. Findings include: 1. From 8/7/23 through 8/9/23, Surveyor reviewed R14's medical record. R14's medical record did not contain a written notification for R14's hospital transfer on 5/9/23. 2. From 8/7/23 through 8/9/23, Surveyor reviewed R21's medical record. R21's medical record did not contain a written notification for R21's hospital transfer on 6/18/23. 3. From 8/7/23 through 8/9/23, Surveyor reviewed R26's medical record. R26's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review, the facility did not ensure 3 Residents (R) (R14, R21, and R26) of 3 residents reviewed for hospitalization received written information regarding the facility's bed hold policy, including the duration of the bed hold, the reserve bed payment policy, and the right to return to the facility. R14 was transferred to the hospital on 5/9/23 and was not provided a bed hold notice. R21 was transferred to the hospital on 6/18/23 and was not provided a bed hold notice. R 26 was transferred to the hospital on 7/23/23 and was not provided a bed hold notice Findings include: 1. From 8/7/23 through 8/9/23, Surveyor reviewed R14's medical record. R14 was transferred to the hospital on 5/9/23 due to a change in condition. R14's medical record did not include a copy of the bed hold notice for the transfer or documentation that R14 was provided a copy of the bed hold notice. 2. From 8/7/23 through 8/9/23, Surveyor reviewed R21's medical record. R21 was transferred to the hospital on 6/18/23 due to a change in condition. R21's medical record did not include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure 1 Resident (R) (R42) of 5 residents reviewed for unnecessary medications was monitored for adverse reactions to an antipsychotic medication. R42 was prescribed aripiprazole (an antipsychotic medication). The facility did not complete a tardive diskinesia (TD) (movement disorder characterized by uncontrollable, abnormal, and repetitive movements of the face, torso, and/or other body parts caused by prolonged use of treatments that block dopamine receptors in the brain, such as antipsychotic use) screening assessment to monitor for adverse reactions to the medication. Findings include: The facility's Behavioral Assessments, Intervention and Monitoring policy, with an approval date of 1/2022, indicates: .A. Behavioral symptoms will be identified using community-approved behavioral screening tools and the comprehensive assessment .Procedure: 1. The interdisciplinary team will meet to review and discuss the following: e. AIMS (Abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility did not establish and maintain an infection control program designed to provide a safe and sanitary environment to help prevent the development and transmission of disease and infection for 2 Residents (R) (R6 and R21) of 7 residents observed during the provision of cares. During the provision of cares for R6, Licensed Practical Nurse (LPN)-G did not appropriately remove gloves and cleanse hands. During the provision of cares for R21, Certified Nursing Assistant (CNA)-H did not appropriately remove gloves and cleanse hands. Findings include: The facility's Hand Hygiene policy, dated 5/2023, indicates: This community considers hand hygiene the single most important practice to prevent infections and promote resident safety. Evidence based hand hygiene guidance is practiced to reduce the risk of transmission of pathogenic microorganisms to residents, associates, and visitors. F. Hand hygiene is practiced: 1. Immediately before touching a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$90,921 in federal fines across 2 penalties. 3 Medicare payment denials on record.

  • $74,120 — penalty dated 2024-10-07
  • $16,801 — penalty dated 2024-07-01
  • Medicare payment denial — starting 2026-04-09 for 48 days
  • Medicare payment denial — starting 2024-11-06 for 51 days
  • Medicare payment denial — starting 2024-07-30 for 22 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.5M
Net patient revenuemost recent cost report
-14.8%
Operating marginrevenue minus expenses
$2.5M
Related-party expense13% of expenses

This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$504per resident / day
operating cost
$15,315per month
≈ monthly operating cost
$439per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.

Typical monthly cost in Wisconsin
$10,646/mo
Nursing home (semi-private)
$12,319/mo
Nursing home (private)
$6,540/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525523. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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