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Majestic Care of Beckley

105 South Eisenhower Drive, Beckley, WV 25801 · For profit - Corporation · 199 certified beds · (304) 256-6600 Medicaid only — no Medicare

Call the home — (304) 256-6600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0604) — most recent Aug 20241 actual-harm citation$88,503 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $88,503 in federal fines (most recent 2026-03-05)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1014 Johnstown Rd · (304) 252-4433 · Call to confirm hours
Pharmacy
101 S Eisenhower Dr Ste P · (681) 494-2198 · Call to confirm hours
Grocery
745 S Kanawha St · (304) 252-4571 · Call to confirm hours
Park
(304) 256-2525 · Typically dawn to dusk
Place of worship
1205 Johnstown Rd · (304) 894-8713

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.9%14.7%15.4%typical
Long-stay residents who lose too much weight2.6%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection4.6%1.6%2.0%worse
Long-stay residents with depressive symptoms18.5%7.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury0.5%4.4%3.3%better
Long-stay residents whose ability to walk worsened17.5%15.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication64.5%27.0%18.9%check this — see note marked dagger below the table
Long-stay residents given the seasonal flu vaccine94.3%97.6%95.3%typical
Long-stay residents with pressure ulcers6.8%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control9.0%22.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table40.7%13.4%17.1%worse
Long-stay hospitalizations per 1,000 resident days1.941.801.67worse
Long-stay outpatient ER visits per 1,000 resident days2.001.841.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.38U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.74
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.54
Aide hours/ resident / day
4.49
Total nurse hours/ resident / day
0.18
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 199 beds and averages 48.1 residents a day — about 24% occupied, or roughly 151 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.74 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.79 hrs/resident/day on weekends vs 4.77 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.97 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-03-05)
12
at the previous standard inspection (2024-08-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 11 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · G2024-08-16 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review, and staff interview, the facility failed to ensure each resident was free from physical restraints. Resident #48 was physically restrained by the facility, causing psychosocial harm. This was true for one (1) of one (1) residents reviewed for physical restraints during the long term care survey process. Resident identifier: #48. Facility census: 51. Findings included: a) Resident #48 At approximately 12:00 PM on 08/12/24, during review of the resident matrix (resident census and conditions of residents) provided by the facility, it was determined the facility had Resident #48 marked as being in physical restraints. Upon review of Resident #48's record, it was determined the resident was in a geri chair with a hard lap tray across it, preventing the resident from standing. The order for the restraint reads as follows: When OOB (Out of Bed): GERICHAIR BILAT HIPSTERS & LAP TRAY FOR SAFETY. CHECK RES (Resident) Q30 MIN (Every 30 minutes) FOR PROPER POSITIONING OF RES & LAP TRAY…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interview, the facility failed to implement and carry out the comprehensive care plan. This was found to be true for three (3) of twenty residents reviewed during the long term care survey process. Resident identifiers: #2, #16, #34, Facility census: 48a) Resident #2 Record review of physician orders revealed an order for Basaglar 100 unit/mL KwikPen insulin, to inject 10 units subcutaneously once daily for diabetes mellitus baseline coverage, with instructions to hold the medication if the resident's blood glucose reading was below 80 mg/dL (milligrams per deciliter) Review of the resident's comprehensive care plan failed to reveal interventions or parameters addressing the physician's order to hold insulin when blood glucose levels were below 80 mg/dL. Further review of the Medication Administration Record (MAR) indicated that on 01/22/26, Basaglar insulin was administered when the resident's blood glucose level was 77 mg/dL, which was below the ordered parameter to hold the medication. During an interview on 03/03/26 at 2:30 PM, the Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to promote dignity while dining by ensuring residents at the same table were served lunch at the same time. This was a random opportunity for discovery during the long-term care survey process. Resident identifier: #27 Census: 48The following observations were made in the C wing dining room: On 03/02/26, four (4) residents were seated at the long table. Two residents received their meals at 12:25 PM, while Resident #27 was served at 12:38 PM. These times were confirmed during an interview with Nurse #19 at 12:38 PM. On 03/03/26, two (2) residents were seated at a table when state surveyors arrived at 12:15 PM. One resident was served at 12:32 PM, and Resident #27 was served at 12:40 PM. This information was confirmed in an interview with the DON at 12:40 PM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure the resident's Pre-admission Screening (PAS) reflected pre-admission diagnoses. This was true for two (2) out of eight (8) residents reviewed for the category of PASRR (Pre-admission Screening and Record Review, during the Long-Term Care Survey Process. Resident identifiers: #12 and #36. Facility Census: 48a) Resident #12 A review on 03/03/26 revealed that this resident's admission diagnoses (dated 06/19/13) included Schizoaffective Disorder, Bipolar Disorder, Major Depressive Disorder, Generalized Anxiety Disorder, Schizophrenia, and Epilepsy. Although the resident has current medication orders for these conditions, a review of the PASRR dated 10/10/24 shows that Schizophrenia and Epilepsy (seizures) were omitted from Section III (Current Diagnosis) and Section V (Major Mental Illness). While the current Care Plan identified focus areas for cognitive impairment, mood alterations, and seizure risks, the PASRR remains incomplete. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, record review and staff interviews, the facility failed to follow physician orders to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. This related to insulin administration and diet orders. This was found to be true for two (2) of two (2) residents reviewed during the long term care process. Resident identifiers: #2, and #15. Facility census: 48 a) Resident #15 A review of the resident's Dietary Order revealed the following: Regular diet, Regular texture, Thin consistency no salt packet, food in bowls, double protein portions all meals. 2 Peanut butter and jelly sandwiches to lunch and dinner trays.Diet Active 12/02/2025 An observation was made of the resident during lunch meal service on 03/03/26. The resident did not have any peanut butter and jelly sandwiches on his lunch tray. The Surveyor spoke with resident and asked him if he was missing his peanut butter and jelly sandwich. Resident nodded his head yes and pointed to tray as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to increase/prevent decrease in range of motion/mobility for one (1) of three (3) residents. Resident identifier: 16. Facility census: 48. Findings included: a) Resident # 16 Medical record review revealed the resident had diagnoses of contracture of foot and ankle. In interview with Regional [NAME] president (RVP) of Operations on 03/03/26 at 10:45 AM, it was discussed the facility failed to provide services to Resident #16 with treatment to increase mobility or prevent further decrease in range of motion with foot and ankle. According to RVP Resident #16 has never been screened or evaluated for Physical Therapy (PT). A review of the medical record revealed the restorative exercise log. This was the only evidence of any type of therapy being provided to the resident. The restorative exercise log review showed that range of motion with the resident's foot and ankle was not addressed. The restorative exercise log revealed the exercises done with the resident consisted of upper extremity active assisted range of motion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure Resident #34 received assistive device to prevent accidents by not having dycem in resident's recliner. This was true of one (1) of two (2) residents sampled. Resident identifier: #34. Facility census: 48. a) Resident #34 An observation at 2:23 PM on 03/03/26 confirmed Resident #34 did not have dycem in his recliner as was written in resident's care plan to help prevent falls. This was confirmed in resident's room by Nurse #39 at 2:23 PM on the same day.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Resident #4 was provided a slow-sip cup to decrease risk for swallowing and choking problems. This was a random opportunity for discovery during the long-term care survey process. Resident identifier: #4. Census: 48a) Resident #4 At 12:30PM on 03/02/26 in the dining room on C wing, Resident #4 had a slow-sip cup listed on the meal ticket. However, Resident #4 was only given two (2) cartons of milk with straws and no cups. An interview with Nurse #19, who was in the dining room at the time, confirmed resident should have a slow-sip cup. Speech Language Pathologist (SLP) #116 came in to assist resident with his meal, and the surveyor asked if she was working on resident not using a slow-sip cup. She stated she was not and that the resident should have it. The care plan read as follows: [Resident #4] presents with potential for nutritional risk related to history of swallowing and choking problems (edentulous), mechanically altered diet, ease of chewing and swallowing. An intervention listed: slow-sip cup.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-16 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to ensure residents did not receive a second purified protein derivative test (PPD) when it was not warranted. This is true for five (5) of eight (8) residents reviewed for immunizations during the survey. Resident Identifiers: #1, #4, #10, #26 and #31 Facility Census: #51 This will be cited as past non compliance because the facility identified what had happened and took immediate steps to correct the failure to ensure it does not reoccur. All components of the plan of correction were completed prior to this survey beginning. Findings Include: a) Resident #1 On 08/13/24 record review shows Resident #1 received a purified protein derivative test (PPD) 04/09/24. The PPD skin test is a method used to diagnose silent (latent) tuberculosis (TB) infection. According to the facility reported incident, after receiving this test, Nurse Manager (NM) #58 discovered that the resident had already received a PPD on 03/05/24. On 08/14/24 at 2:50 PM during an interview with NM #58 she stated the administering documentation is usually…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-08-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure the food was stored in accordance with professional standards for food service safety. This was identified during the long term care survey and had the potential to affect more than a limited number of residents. Identifiers: Walk-in refrigerator, Refrigerator #1, Walk-in freezer. Facility census: 51. Findings Included: a) Walk-in refrigerator During a tour of the kitchen on 08/12/24 at 10:37 AM the walk-in refrigerator the following food storage issues were identified: * [NAME] peppers that had began to rot and the outside was watery and softened with white mold. * Watermelon that had began to rot and the outside was watery and softened. * Tomato's that had began to rot and the outside was watery and softened with white mold. * Busted egg in open carton. * Lettuce opened but not dated that had began to rot and the lettuce was watery and softened with a brownish color. * Butter that was not dated. * Open pack of cheese not dated. * Blue pack of raisins not dated. During an interview with the Hospital Supportive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to maintain an effective infection control program to prevent spread of disease and infections by not properly identifying Enhanced Barrier Precaution (EBP) isolation rooms. This was a random opportunity of discovery. Resident Identifiers: #26, #45 and #307. Facility Census: #51 Findings Included: a) Resident #26 On 08/13/24 at 11:15 AM observation found Enhanced Barrier Precaution (EBP) isolation personal protective equipment (PPE) (provided in caddies on the door) on resident room doors that had no identifying isolation sign. The Infection Prevention Nurse #34 provided a list of residents that are in EBP. The list provided identified eighteen (18) residents that should be in EBP. While comparing the list to the room doors, it was found that three (3) of the rooms were not in compliance with the facility policy which states Signs are to be posted on the door outside the resident room indicating the type of precautions and PPE required . and . PPE is available outside the resident rooms . This information is necessary for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Dcited before2024-08-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure each resident was treated with dignity and respect. Resident #48 visibly soiled for an extended period of time in the little dining room on the third floor. This was a random opportunity for discovery. Resident identifier: #48. Facility census: 51. Findings included: a) Resident #48 At approximately 9:15 AM on 08/13/24, this surveyor entered the dining room on unit 3-C of the facility, where Resident #48 was parked in the geri chair. Resident #48 was noted to be in the geri chair, with the lap tray down, and his pants visibly soiled/wet in the groin area. At approximately 9:21 AM, Resident #48 attempted to stand up from the geri chair but was unable to due to the lap tray. At this time, Resident #48's right leg began to bounce up and down, anxiously. The resident attempted to stand again, unsuccessfully, at which time his right leg began to bounce up and down at a faster pace. Resident #48 attempted to stand a third time and was unsuccessful, at which time his leg bounced up and down faster. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to ensure the residents were provided a safe, clean, comfortable and homelike environment. A wall was in poor repair in a residents room. This was a random opportunity for discovery during the long term care survey process. Identifier: Room C 316. Facility census: 51. Findings included: a) Room C 316 During a tour of the facility, Room C 316 was observed to have an area on the wall under the air conditioner which was approximately two (2) feet by two (2) feet in size which was not covered by paint and exposed the white wall plaster underneath. This area was extremely rough in texture and some of the wall plaster was missing. On 08/13/24 at 12:53 PM, during an interview with Certified Nursing Assistant #8, she agreed the wall area was not a pleasant homelike environment and stated she would let maintenance know. During an interview with the Director of Nursing (DON) on 08/13/24 at 1:03 PM the DON stated she would also make maintenance aware of the wall condition.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure each resident was free from abuse and neglect by leaving Resident #48 visibly soiled for an extended period of time. This was a random opportunity for discovery. Resident identifier: 48. Facility census: 51. Findings included: a) Resident #48 At approximately 9:15 AM on 08/13/24, this surveyor entered the dining room on unit 3-C of the facility, where Resident #48 was parked in a geri chair. Resident #48 was noted to be in the geri chair, with the lap tray down, and his pants visibly soiled/wet in the groin area. At approximately 9:21 AM, Resident #48 attempted to stand up from the geri chair but was unable to due to the lap tray. At this time, Resident #48's right leg began to bounce up and down, anxiously. The resident attempted to stand again, unsuccessfully, at which time his right leg began to bounce up and down at a faster pace. Resident #48 attempted to stand a third time and was unsuccessful, at which time his leg bounced up and down faster. At this time, Resident #48 attempted to stand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to properly investigate an allegation of injury of unknown origin. This was a discovered during an investigation of a facility reported incident. Resident identifier: #55. Facility census: 51. Findings include: a) Resident #55 On [DATE] 8:24 AM, a review of care plan revealed the following: -Resident exhibits behaviors of refusing showers, treatments and/or medications. Her guardian has reported this is a lifelong issue. Resident will also make false accusations against staff. Resident has stated on several occasions staff pull her up by her arms and upon further investigation will identify someone has not worked in the facility for a long period of time. Effective [DATE] -Resident is at risk for cognitive loss, alteration in thought process related to diagnosis of Affective Psychosis, Mild Cognitive Disorder, Dementia, Bipolar Disorder and recurrent depression. Effective [DATE] -Resident's community history involves surviving a rape, house fire…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview the facility failed to ensure the admission Preadmission Screening and Resident Review (PASSR) contained all pertinent diagnoses. This was true for one (1) of seven (7) PASSRs' reviewed during the long term care survey process. Resident Identifier: #42 Facility Census: #51 Findings Include: a) Resident #42 On 08/13/24 at 8:23 AM record review shows Resident #42 has the following medical diagnosis: Schizophrenia 12/10/19 Dementia 12/10/19 Intellectual disabilities 08/28/23 The PASSR provided by the Director of Social Work #63, which was dated 10/22/19 did not contain a dementia diagnosis. The following diagnoses were on the PASSR: mental disorders delusions Schizophrenic disorder Schizophrenia Unspecified neurocognitive disorder unspecified symptoms and signs involving cognitive functions and awareness This was confirmed with the Director of Social Work on 08/23/24 at 3:30 PM, who agreed that the dementia diagnosis should have been on the PASSR dated 10/22/19.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview and observation, the facility failed to update and implement a person-centered comprehensive care plan to meet the resident preferences and goals, and address the resident's medical, physical, mental and psychosocial needs. Resident identifiers: Resident #26 and Resident #48. Facility Census: 51. Findings include: a) Resident #26 On 08/12/24 at 10:18 AM, an observation and interview was conducted with Resident #26 which revealed Resident #26 had whiskers on his face, hair was unkempt and clothing was stained. In addition, this Surveyor smelled a strong odor. Upon entering the room, Resident #26 stated I need a hair cut, shave and I shit. I need a shower too. On 08/13/24 at 11:25 AM, a record review for Resident #26 was conducted revealing a shower schedule for every Wednesday and Saturday, evening shift. In addition, Resident #26 is noted to be an assist of 1 (one) person for bathing. Upon reviewing the Nurse Assistant (NA) documentation for the month of July 2024, multiple refusals by Resident #26 were noted to be documented, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to ensure a resident did not have an Activities of Daily Living (ADL) decline unless unavoidable, due to Resident #48 being physically restrained in a geri chair with a lap tray. This was true for one (1) of one (1) residents reviewed for ADL decline during the survey process. Resident identifier: 48. Facility census: 51. Findings include: A) Resident #48 At approximately 12:00 PM on 08/12/24, during review of the resident matrix (resident census and conditions of residents) provided by the facility, it was determined the facility had Resident #48 marked as being in physical restraints. Upon review of Resident #48's record, it was determined the resident was in a geri chair with a hard lap tray across it, preventing the resident from standing. The order for the restraint reads as follows: When OOB (Out of Bed): GERICHAIR BILAT HIPSTERS & LAP TRAY FOR SAFETY. CHECK RES (Resident) Q30 MIN (Every 30 minutes) FOR PROPER POSITIONING OF RES & LAP TRAY…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide Actiity of Daily Living (ADL) care for dependent residents, by leaving Resident #48 soiled for an extended period of time. This was a random opportunity for discovery. Resident identifier: 48. Facility census: 51. Findings include: A) Resident #48 At approximately 9:15 AM on 08/13/2024, this surveyor entered the dining room on unit 3-C of the facility, where Resident #48 was parked in the geri chair. Resident #48 was noted to be in the geri chair, with the lap tray down, and his pants visibly soiled in the groin area. At approximately 9:21 AM, Resident #48 attempted to stand up from the geri chair but was unable to due to the lap tray. At this time, Resident #48 ' s right leg began to bounce up and down, anxiously. The resident attempted to stand again, unsuccessfully, at which time his right leg began to bounce up and down at a faster pace. Resident #48 attempted to stand a third time and was unsuccessful, at which time his leg bounced up and down faster. At this time, Resident #48 attempted to stand up from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to provide a dignified dining experience for four (4) of 50 residents. These were random opportunities for discovery. Resident Identifiers: #8, #1, #41, #50 and #30. Facility Census: 50. Findings Included: a) Resident #8 On 08/28/23 at 12:38 PM, an observation of lunch trays being passed in dining room [ROOM NUMBER]B was made. Resident #8 was sitting at the same table as Resident #14. Resident #14 received his lunch tray first. After approximately 10 minutes, Resident #8 received her lunch tray. The lunch trays were being passed by Nurse Aide (NA) #70 and NA #88. On 08/28/23 at 1:15 PM, the Hospital Administrator Assistant #62 was notified and stated, they have been trained .I don't know why they didn't do it correctly. b) Resident #1 On 08/28/23 at 12:38 PM, an observation of lunch trays being passed in dining room [ROOM NUMBER]B was made. Resident #1 was sitting in a wheelchair at the same table as Resident #22. Resident #22 received his lunch tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview the facility failed to provide a safe and comfortable homelike environment by not completing repairs to the physical appearance of the facility. This was a random opportunity for discovery. Facility Census: 50 Findings included: a) Unit B dining room On 08/28/23 at 1:00 PM and 08/29/23 at 9:30 AM, a walk through tour of the facility found the Unit B dining room to be clean, however there were physical repairs that are needed in order to provide a safe and comfortable homelike environment. 1) Unit B dining room has a large section of the tile missing from the middle of the floor. This is located directly in front of the television. 2) As you enter the dining room there is tile missing on the right walk way along the window. 3) There is a bolt missing from the hand rail on the left walkway along the window which causes the hand rail to be unsecured representing an unsafe environment. 4) There is a large crack in the tiles running across the dining room floor from left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to provide a dignified dining experience for Resident #28 when administering medications while the resident was eating in the dining room in the presence of two table mates. This was a random opportunity for discovery. Resident identifier: #28. Facility census: 51 Findings included: a) Resident #28 On 09/20/22 at 12:38 PM Licensed Practical Nurse (LPN) #30 entered the dining room on B hall with the medication cart. LPN #30 then walked over to the dining table where Resident #28 was sitting eating his lunch. LPN #30 stood over top of Resident #28 and came in from the Resident's right side with a spoon full of pudding containing mediation in her hand. LPN #30 waved the spoon in front of Resident #28's face startling him. LPN #30 stated to Resident #28, Here, look here, take this. and proceeded to place the spoonful of pudding with medications into the Residents mouth as he opened his mouth to take a bite of noodles he was eating. During an interview at 12:40 PM, LPN #30 stated, I gave him [Resident #30] Clonidine 0.1mg in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, facility documentation review, staff interview and resident interview, the facility neglected to use a lift to transfer a Resident resulting in a fractured foot. The facility also neglected to provide pain medication for a resident with a fractured foot. This was true for one (1) of three (3) Residents reviewed for abuse. Resident identifier: #18. Facility census: 51. Findings included: a) Lift Review of Resident #18's medical record showed a physician order with a start date of 01/31/22 and an end date of 07/22/22. The physician order stated, May use Sara lift for transfers if Resident tolerates if not use maxi lift. Facility documentation review showed a reportable dated 07/19/22. The investigation notes dated 07/22/22 completed by Social Worker #27 stated, It was determined that this fracture occurred during a transfer from Resident #18's bed to the shower chair. Resident #18 identified both Nurse Aides (NA) Nurse Aide #92 and Nurse Aide #73 as the two (2) that transferred her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview and staff interview the facility failed to report an allegation of emotional abuse within the appropriate timeframe. The failed practice was true for one (1) of three (3) Residents reviewed for abuse. Resident identifier: #18. Facility census: 51. Findings included: a) Resident #18 During an interview on 09/21/22 at 10:00 AM, Resident #18 stated that two (2) Nurse Aides broke her heel and her heel turned black almost immediately. Resident #18 stated what bothered me the most was the Nurse Aides laughed at me when they hurt me, so I replied I was going to sue them and they replied go ahead we don't got no money. Facility documentation review showed a reportable dated 07/19/22. Included with the reportable was Resident #18's documented statement when interviewed by Social Worker #27 about the incident that occurred on 07/17/22 when her foot was fractured. Resident #18 stated to Social Worker #27 twice in the documented statement on 07/20/22, They twisted it and then laughed at me. I told them that it hurts and they just laughed at me. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview and staff interview the facility failed to investigate an allegation of emotional abuse. The failed practice was true for one (1) of three (3) Residents reviewed for abuse. Resident identifier: #18. Facility census: 51. Findings included: a) Resident #18 During an interview on 09/21/22 at 10:00 AM, Resident #18 stated that two (2) Nurse Aides broke her heel and her heel turned black almost immediately. Resident #18 stated what bothered me the most was the Nurse Aides laughed at me when they hurt me, so I replied I was going to sue them and they replied go ahead we don't got no money. Facility documentation review showed a reportable dated 07/19/22. Included with the reportable was Resident #18's documented statement when interviewed by Social Worker #27 about the incident that occurred on 07/17/22 when foot was fractured. Resident #18 stated to Social Worker #27 twice in the documented statement on 07/20/22, They twisted it and then laughed at me. I told them that it hurts and they just laughed at me. During an interview on 09/21/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure a complete and accurate Minimum Data Set (MDS) assessment for one (1) of 20 residents in the long-term care survey sample. Resident identifier: #47. Facility census: 51. Findings included: a) Resident #47 Review of Resident #47's medical records showed the resident had experienced a fall on 08/16/22. Resident #47's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 08/26/22 stated the resident had no falls since the prior MDS assessment, which was on 05/18/22. During an interview on 09/21/22 at 1:30 PM, the MDS nurse confirmed Resident #47's MDS assessment with ARD 08/26/22 was incorrect and should have showed the resident had experienced a fall. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure the development of the comprehensive care plan for one (1) of one (1) residents reviewed for the care area of elopement. Resident identifier: #29. Facility census: 51. Findings included: a) Resident #29 Review of Resident #29's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 07/22/22 showed the resident demonstrated the behavior of wandering daily during the look back period. Upon review, Resident #29's comprehensive care plan was not found to have a focus or interventions related to the behavior of wandering. During an interview on 09/20/22 at 2:01 PM, the administrator confirmed Resident #29's care plan did not have a focus or interventions related to the behavior of wandering. The administrator stated the resident goes up and down the hallway in his wheelchair. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview the facility failed to revise a comprehensive care plan to include use of hipsters as a safety intervention for the problem area of falls for Resident #23. This was discovered for one (1) of three (3) residents reviewed for the care area of accidents. Resident identifier: #23 Facility census: 51 Findings included: a) Resident #23 During a medical record review on 09/21/22, it revealed Resident #23 had an order to apply hipsters when out of bed. The care plan had not been revised to include the use of hipsters while out of bed as a safety intervention for falls. In an interview with the Director of Nursing (DON) on 09/21/22 at 2:40 PM, verified the care plan had not been revised to include the order for hipsters to be applied when Resident #23 was out of bed. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. This was discovered for one (1) of three (3) residents reviewed for the care area of limited range of motion. The order to apply hipsters to Resident #23 when out of bed was not being followed. Resident identifier: #23 Facility census: 51 Findings included: a) Resident #23 During a medical record review on 09/21/22, revealed Resident #23 had an order for hipsters to be applied when resident was out of bed. Observations on 09/21/22 at 2:12 PM with Health Service Workers (HSW) #86 an #99, verified hipsters had not been applied to Resident #23 while out of bed. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview, the facility failed to ensure the resident enviroment of which the facility had control was free from accident hazards. This was a random opportunity for discovery and had the potential to effect more than a limited number of residents. Resident #38. Facility Census: 51. Findings Included: a) Resident #38 On 09/19/22 at 11:56 AM, an observation was made while interviewing Resident #38. A medication cup containing pills was sitting on the over bed table by the resident's bed. There was no indication of what the pills were as well as how long the medication cup had been sitting there. On 09/19/22 at 12:00 PM, Resident #38 stated, they just left them there .I haven't taken them yet. On 09/19/22 at 12:22 PM, Licensed Practical Nurse #108 confirmed the medication should not have been left at bedside. On 09/20/22 at 3:13 PM, the Administrator was notified and confirmed the medication should not have been left at the bedside of Resident #38. On 09/20/22 at 3:18 PM, a list of wandering residents on the C hall was requested from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to maintain appropriate storage procedures for a bilevel positive airway pressure device (BiPap) mask for Resident #43. This was a random opportunity for discovery and the potential to affect only a limited number of residents. Resident identifier: #43. Facility census: 51. Findings included: On 09/19/22 at 12:00 PM, an observation was made of Resident #43's bilevel positive airway pressure (BiPap) device mask laying in the floor face down under the Resident's bed. The mask was not contained in a storage bag or any type of protective covering. On 09/19/22 at 12:12 PM Registered Nurse (RN) #66 observed the BiPap mask laying in the floor and confirmed the mask was not properly stored and should not be laying in the floor. RN #66 discarded the mask into the trash and stated a new mask would be obtained for use. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, staff interview and resident interview the facility failed to provide pain management to a resident when the resident complained of pain. The failed practice was true for one (1) of three (3) residents reviewed for pain. Resident identifier: #18. Facility census: 51. Findings included: a) Resident #18 Review of Resident #18's medical record showed Resident #18 had capacity and had a Quarterly Minimal Data Set (MDS) dated [DATE] that showed a Brief Interview for Mental Status (BIMS) of 14. A progress note dated 07/17/22 at 3:53 PM stated, Resident thinks she broke her heel when getting into the shower chair for her shower this nurse assessed her foot before she went into the shower room and she complained of pain. The Medication Administration Record (MAR) dated 07/17/22 showed no pain medication was provided to Resident #18. A progress note dated 07/18/22 at 8:12 PM stated, Resident complained of bruising and pain to right heel regarding incident from 07/17/22. This writer contacted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews the facility failed to serve foods at appetizing temperatures. Test trays temperatures revealed unacceptable temperatures for all the foods being tested. This had the potential to a limited number of residents receiving nourishment from the kitchen. Facility census: 51 Findings included: a) Appetizing food temperatures During the Resident Council meeting on 09/20/22 at 11:12 AM seven (7) residents reported they were being served cold food. In an interview on 09/20/22 at 12:30 PM the Health Service Worker (HSW) #40, reported for breakfast, lunch and dinner the last meal tray on the cart was always tested for temperatures. The Dietary Manager (DM) was observed on 09/20/22 at 12:30 PM, doing test tray temperatures on C hallway. Results: chicken and noodles at 118 degrees Fahrenheit (F), coleslaw at 55 degrees F, cream corn at 109 degrees F, and green beans at 122.6 degrees F. The test tray temperatures recorded for the B Hallway at 12:48 PM were in Celsius and converted to Fahrenheit. Results: chicken and noodles at 42 degrees Celsius (C)/107…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview the facility failed to provide appropriate assistive device to resident #21 (small maroon spoon) to maintain his ability to independently eat. This is failed practice was a random opportunity for discovery. Resident identifier: #21. Facility census: 51. Findings included: a) Resident #21 During dining observation on 09/20/22 at 12:35 PM, Resident #21 was observed eating creamed corn with a regular silver spoon. Further investigation of Resident #21's meal tray showed the ordered assistive device, a maroon spoon, was unavailable for use. (Maroon spoon is an assistive device used for eating therapy with a shallow bowl that helps limit the amount of food on the spoon making sure users don't place too much food in their mouth. The flatter design of the spoon also makes it easier for users to get the food off the spoon). Resident #21 was using regular silver spoon to eat with. Nurse Aide (NA) #92 was asked to verify the type of spoon provided on the meal tray. NA #92 stated, Yea [resident #21] usually has the small maroon one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    The facility failed to store, prepare. distribute and serve food in accordance with professional standards for food service. During the kitchen tour it was discovered food was not dated after opening, and a dirty shelving unit. This had the potential to affect a limited number of residents receiving nourishment from the kitchen. Facility census: 51 Findings included: a) Kitchen tour During the kitchen tour on 09/19/22 at 11:20 AM, it was discovered the flour and sugar bags in the bins had not been dated after opening. Also baking pans, a large mixing bowl and steam table pans were stored rim down on a dirty shelving unit. In an interview with the Dietary Manager (DM) on 09/19/22 at 11:28 am, verified the flour and sugar bags in the bins had not been dated after opening and the shelving unit needed to be cleaned. .

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to ensure a resident's medication administration record accurately reflected the nursing progress note that indicated administration of medication. The failed practice was true for one (1) of 20 sampled residents. Resident identifier: #18. Facility census: 51. Findings included: a) Resident #18 Review of Resident #18's medical record revealed the following pain medication physician order: A physician order for Acetaminophen Tab 650 MG Oral Q6H PRN for pain with start date 07/19/22 and end date 07/20/22. Review of the July 2022 Medication Administration Record (MAR) showed the following: 07/19/22- No Acetaminophen was administered to Resident #18 07/20/22- No Acetaminophen was administered to Resident #18 A nursing progress note dated 07/19/22 with time 2:27 PM stated, Assessed bruising to right heel. Bruise measures 7.0 cm X 5.0 cm X 0.0, area is not pen surrounding skin normal color and normal temperatures. Resident complained of some pain and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$88,503 in federal fines across 2 penalties.

  • $78,470 — penalty dated 2026-03-05
  • $10,033 — penalty dated 2024-08-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in WV

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 51E109. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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