Main Street Care
115 Summers Hospital Road, Suite 300, Hinton, WV 25951 · Non profit - Corporation · 34 certified beds · (304) 466-6090 Medicaid only — no Medicare
This home’s record is mixed — some reassuring signs, some worth asking about.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.9% | 14.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.7% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 10.0% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.3% | 4.4% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 10.9% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 46.8% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 22.1% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 46.4% | 13.4% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.36 | 1.80 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 4.68 | 1.84 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 34 beds and averages 30.3 residents a day — about 89% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.06 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.78 hrs/resident/day on weekends vs 4.17 on weekdays — 9% thinner on weekends. RN hours go from 0.57 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.
- Potential for harm · Fcited before2026-01-08 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to employee a Registered Nurse for eight (8) hours per day, seven (7) days a week as required. Facility:Faciity. Facility Census: 28Findings include: a) Registered Nurse Staffing On 01/07/26 at 11:00 AM observation of the Daily Staffing Report for the time period of 12/23/25 through 01/05/26 (14 days) finds there was not a Registered Nurse (RN) on duty for eight (8) consecutive hours daily as required. The facility employees four (4) Registered Nurses. They are the Director of Nursing (DON) (#28), The Assistance Director of Nursing (ADON) (#35) and two (2) part time Registered Nurses, #18 and #19. According to a review of the Employee Period Total Report, RN #19 did not work at all during the above time period. RN #18 worked 7.3 hours over the fourteen (14) days in the time period. According to the Administrator on 01/07/26 at 12:10 PM the DON and ADON usually work Monday through Friday but she can not provide documentation or state for sure the DON and ADON performed resident care. Review of the time frame of 12/23/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-08 · tag F0731 — widespreadRequest a waiver if it can't meet the nurse staffing requirements.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to ensure a new, current Registered Nurse waiver was completed. Resident Identifier: Facility:Facility. Facility Census: #28 Findings include: a) Registered Nurse Waiver On 01/07/26 at 11:00 AM observation of the Daily Staffing Report for the time period of 12/23/25 through 01/05/26 (14 days) finds there was not a Registered Nurse (RN) on duty for eight (8) consecutive hours daily as required. The facility employees four (4) Registered Nurses. They are the Director of Nursing (DON) (#28), The Assistance Director of Nursing (ADON) (#35) and two (2) part time Registered Nurses, #18 and #19. According to a review of the Employee Period Total Report, RN #19 did not work at all during the above time period. RN #18 worked 7.3 hours over the fourteen (14) days in the time period. According to the Administrator on 01/07/26 at 12:10 PM the DON and ADON usually work Monday through Friday but she can not provide documentation or state for sure the DON and ADON performed resident care. The facility may apply for and request a waiver…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-08 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to ensure the continuing competence of nurse aides to include no less than 12 hours per year which include dementia management training and resident abuse/neglect prevention training. Facility Census: 28.Findings include: a) Certified Nurse Aide Training On 01/07/26 at 1:10 PM review of Certified Nurse Aide (CNA) training documentation for the following staff members were missing required training documentation on Abuse/Neglect. Staff Members:Nure Aide: #4, #9, #11, #15, #33 On 01/07/26 at 1:32 PM during an interview with the Administrator and Director of Nursing they stated there is no training for abuse/neglect. They felt this was covered under the Ethics in Healthcare in Medline University. A review of the description for Ethics in Healthcare revealed the following:Ethics in healthcare are the backbone of patient centered care, guiding decisions that respect autinomy, justice and human deginity. A strong ethical foundation is privotal in navigating the moral complexities of clinical practice, ensuring every patient is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure a new Preadmission Screening and Resident Review (PASRR) was completed when residents received a diagnosis of a newly evident psychiatric disorder. This deficient practice had the potential to affect three (3) of three (3) residents reviewed for the care area of PASRR. Resident identifiers: #24, #3, and #5. Facility census: 28. Findings included:a) Resident #24 Review of Resident #24's medical record showed a Preadmission Screening and Resident Review (PASRR) was completed on 03/22/22. No diagnoses of mental illnesses were documented on the PASRR. On 10/01/24, while a resident at the facility, Resident #24 received a diagnosis of major depressive disorder, recurrent, moderate. On 01/07/2026 at 11:20 AM, the Director of Nursing (DON) confirmed a new PASRR had not been completed when Resident #24 received the new diagnosis of major depressive disorder. No further information was provided through the completion of the survey process. Findings include: b) Resident #3 On 01/06/26 at 12:58 PM record review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews the facility failed to ensure resident hand hygiene was performed before meals in order to maintain an effective infection control program to prevent spread of disease and infections. Facility Census: #28 Findings Include: a) hand hygiene in rooms On 01/05/26 at 12:05 PM observation of the lunch meal tray pass found thygiene was not provided to residents on the [NAME] Hall specifically room [ROOM NUMBER] and #338. On 01/05/26 at 12:10 PM an interview with Certified Nurse Aide (CNA) #4 when asked if the residents were provided hand hygiene prior to the meal she stated, I usually give them a wipe or I give them a wet washcloth. When the surveyor stated they did not see them provide hand hygiene care, she stated, I didn't do it. On 01/05/26 at 12:25 PM observation In the dining room found hand hygiene was not performed. Residents had their meal and was eating their lunch at this time. Licensed Practical Nurse (LPN) #42 was ask if they provided hand hygiene to residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) was completed and accurate when residents were admitted with a diagnosis of an evident psychiatric disorder. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of PASRR. Resident identifier: #5. Facility census: 28. Findings include: a) Resident #5 On 01/07/26 at 11:55 AM during a review of the PASSR for Resident #5 it was found this resident has a diagnosis of anxiety and visual hallucinations on the PASSR dated 10/17/23 which the Social Services Director #6 confirmed was the latest PASSR. Review of the current medical diagnosis for Resident #5 also reflected a diagnosis of Delusional disorders which was present on admission and receives Depakote and Seroquel for the diagnoses. The PASSR did not have this diagnosis listed. On 01/07/26 at 1:30 PM the above was confirmed with Director of Nursing and Administrator when they agreed the PASSR was incorrect.
- Potential for harm · D2026-01-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to maintain medication in accordance with accepted standards of practice. Multi-dose insulins had been in use longer than was recommended by the manufacturer. This was a random opportunity for discovery. Resident Identifiers: #6 and #3. Facility census: 28. Findings included: a) Medication Preparation Room - Insulins On 01/06/26 at 9:15 AM, the facility medication preparation room was inspected. A multiple-dose vial of Lantus insulin for Resident #6 was noted to have an opening date of 12/05/25. A multiple-dose prefilled pen of Lantus insulin for Resident #3 was noted to have an opening date of 12/05/25. Both opening dates were written on the medications in pen by the nurse who had first accessed the medication. The multiple-dose vial of Lantus insulin had a package insert which stated the following: - A multiple-dose vial of Lantus insulin can be used for 28 days refrigerated or at room temperature.- A multiple-dose prefilled pen of Lantus insulin can be used for 28 days at room temperature.Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, and staff interview, the facility failed to maintain an appropriate infection control program for storage of personal hygiene products in a shared bathroom. This was a random opportunity for discovery. Facility Census: 30. Findings Included: a) Personal hygiene products On 01/14/25 at 11:05 AM, an observation was made of personal hygiene items sitting on the safety bar and on the floor of the shower. The personal items were two (2) cans of shaving cream, one (1) bottle of shampoo/conditioner/body wash, one (1) container of eczema soothing lotion, and one (1) stick. The personal hygiene items were not labeled. On 01/14/25 at 11:07 AM, Resident #12 was asked, Are these your personal items? Resident #12 stated, I think they are (Name of Resident #18). On 01/14/25 at 11:10 AM, Nurse Aide (NA) #10 was asked, do you know which resident these belong to? NA #10 said, I'm not sure .I will throw them away. On 01/14/25 at 1:00 PM, the Director of Nursing (DON) confirmed the items should be labeled.
- Potential for harm · Fcited before2024-08-21 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to have a Registered Nurse (RN) in the facility for at least eight (8) hours on weekends. This failed practice had the potential to affect all residents residing in the facility. Facility census: 31. a) RN weekend staffing During a record review on 08/21/24 it was revealed that the facility did not have an RN working on weekends in the facility. A review of the schedule revealed there was no RN working on 07/06/24, 07/07/24, 07/13/24, 07/14/24, 07/20/24, 07/21/24, 07/27/24, 07/28/24. In addition, there was no RN coverage on 08/03/24, 08/04/24 and 08/11/24. On 08/21/24 at 1:36 PM the Director of Nursing (DON) stated she and the Assistant Director of Nursing (ADON) were on call and can be at the facility with in seven (7) to fifteen minutes, however they did not work in the facility on weekends. At approximately 2:00 PM on 08/21/24 the facility's Administrator stated they have an agreement with the hospital and if the on-call is not available then the emergency room RN will come up to the unit.
- Potential for harm · E2024-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview, the facility failed to protect residents from possible hazards, by leaving five (5) medicine cups of Triamcinolone acetonide cream 0.1% at the bedside. This was a random opportunity for discovery and had the potential to affect a limited number of residents residing in the facility. Resident identifier: #13. Facility census: 31. Findings included: a) Resident #13 On 08/19/24 at 3:43 PM during an interview with Resident #13, this surveyor observed five (5) small medication cups on Resident #13's bedside table with white creamy substance in it. On 08/19/24 at 12:59 PM the Assistant Director of Nursing (ADON) stated, It is Triamcinolone acetonide Cream 0.1% for Resident #13's face. During an interview on 08/20/24 at 10:06 AM the Director of Nursing (DON) stated that they do not have an order for Resident #13 to self administer the medication or have it by the bedside.
Show the remaining 11 citations
- Potential for harm · E2024-08-21 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to provide side effect monitoring for Psychotropic medications. This failed practice was found true for (5) five of (5) five residents reviewed for unnecessary medications during the Long-Term Care Survey Process. Resident identifiers #8, #10, #29, #6, and #30. Facility Census: 31. Findings Included: a) Resident #8 A record review on 08/20/24 at 10:01 AM, revealed that Resident #8 is prescribed the following Psychotropic medications: Alprazolam oral tablet 0.5 Milligrams (MG) Give (1) one tablet by mouth two times a day related to anxiety disorder. Depakote oral tablet delayed release 250 MG Give (1) one tablet by mouth one time a day related to anxiety disorder. Effexor XR oral capsule extended release 24 hour 75 MG Give (1) one capsule by mouth one time a day related to anxiety disorder. Seroquel oral tablet 50 MG Give (1) one tablet by mouth (3) three times a day related to delirium due to known physiological conditions. Further record review of Resident #10's Medication Administration Record (MAR), and Treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-21 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to provide side effect monitoring for Psychotropic medications. This failed practice was found true for (5) five of (5) five residents reviewed for unnecessary medications during the Long-Term Care Survey Process. Resident identifiers #8, #10, #29, #6, and #30. Facility Census: 31. Findings Included: a) Resident #8 A record review on 08/20/24 at 10:01 AM, revealed that Resident #8 is prescribed the following Psychotropic medications: Alprazolam oral tablet 0.5 Milligrams (MG) Give (1) one tablet by mouth two times a day related to anxiety disorder. Depakote oral tablet delayed release 250 MG Give (1) one tablet by mouth one time a day related to anxiety disorder. Effexor XR oral capsule extended release 24 hour 75 MG Give (1) one capsule by mouth one time a day related to anxiety disorder. Seroquel oral tablet 50 MG Give (1) one tablet by mouth (3) three times a day related to delirium due to known physiological conditions. Further record review of Resident #10's Medication Administration Record (MAR), and Treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain cleanliness of the air conditioning vents blowing into the kitchen. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 31. Findings Included: a) Kitchen The initial tour of the facility kitchen on 08/19/24 at 12:16 PM, revealed (7) seven vents in the window blowing over the (3) three compartment sink and into the open area of the kitchen where food is prepared and served that were covered in dust and a black substance. During an interview on 08/19/24 at 12:21 PM, the Food and Nutrition Contact (FNC) #14 stated, The maintenance department takes them down for us and we clean them. Yes, I agree. It is time to get that done The FNC confirmed that the vents were dirty and covered in a black substance.
- Potential for harm · Ecited before2024-08-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain an appropriate infection control program for storage of clean linen. This was a random opportunity for discovery. Facility Census: 32. Findings Included: a) Linen Cart On 08/20/24 at 10:42 AM, a tour of the unit was completed. During the tour, a linen cart with clean linen was observed uncovered on the top and sides. On 08/20/24 at 10:46 AM, the Assistant Director of Nursing (ADON) was notified and observed the clean linen cart which was uncovered. The ADON stated, I'll take care of this.
- Potential for harm · D2024-08-21 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide a transfer form and notify the State Ombudsman of a transfer to an acute care facility for Resident #30. This was true for one (1) of three (3) residents reviewed under the care area of hospitalizations. Resident identifier: #30. Facility Census: 32. Findings Included: a) Resident #30 On 08/20/24 at 9:55 AM, a record review was completed for Resident #30. The review found the resident was transferred to an acute care hospital on [DATE] for an unwitnessed fall. The resident was noted with a large knot and bruising to the back of the head. The following progress note dated 06/25/24 at 2:03 PM stated, Resident found lying in the floor beside of her bed. Resident stated she, fell on her head. Full body assessment completed. Hematoma with bruise observed to back of resident's head. Neuro (Neurological) checks initiated. (Name of facility physician) and POA notified via phone. Resident transferred to the emergency room for evaluation. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-21 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide a bed hold notice for Resident #30 after a fall. This was true for one (1) of three (3) residents reviewed under the care area of hospitalizations. Resident Identifier: #30. Facility Census: 32. Findings Included: a) Resident #30 On 08/20/24 at 9:55 AM, a record review was completed for Resident #30. The review found the resident was transferred to an acute care hospital on [DATE] for an unwitnessed fall. The resident was noted with a large knot and bruising to the back of the resident's head. The following progress note dated 06/25/24 at 2:03 PM states, Resident found lying in the floor beside of her bed. Resident stated she fell on her head. Full body assessment completed. Hematoma with bruise observed to back of resident's head. Neuro (Neurological) checks initiated. (Name of facility physician) and POA notified via phone. Resident transferred to the emergency room for evaluation. The review, also, found a bed hold notice had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete an accurate Minimum Data Set (MDS) regarding a fall for Resident #30. This was true for one (1) of two (2) residents reviewed under the care area of falls. Resident Identifiers: #30. Facility Census: 32. Findings Included: a) Resident #30 On 08/20/24 at 9:55 AM, a record review was completed for Resident #30. The review found the resident was transferred to an acute care hospital on [DATE] for an unwitnessed fall. The resident was noted with a large knot and bruising to the back of the head. The following progress note dated 06/25/24 at 2:03 PM states, Resident found lying in the floor beside of her bed. Resident stated she fell on her head. Full body assessment completed. Hematoma with bruise observed to back of resident's head. Neuro (Neurological) checks initiated. (Name of facility physician) and POA notified via phone. Resident transferred to the emergency room for evaluation. The review, also, found an inaccurate MDS dated [DATE].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to ensure Resident #16's Minimum Data Set (MDS) reviewed during the Long-Term Care Survey Process (LTCSP) were accurately coded in the area of pressure ulcers. Resident identifier: #16. Facility census: 28. Findings included: a) Resident #16 A medical record review for Resident #16, revealed the resident had a facility acquired pressure ulcer on left posterior thigh noted on 07/15/22. A review of Resident #16's initial pressure ulcer assessment dated [DATE], revealed the resident had a stage IV (4) pressure ulcer on the left posterior thigh. The annual MDS with an Assessment Reference Date (ARD) of 09/16/22, under Section M-skin conditions, indicated the resident had a stage IV (4) pressure ulcer on the left posterior thigh which was present on admission. (re-admission date was 04/26/22). An interview was conducted with the Director of Nursing (DON) on 11/08/22 at 11:06 AM. During the interview Resident #16's medical records were reviewed, and she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to develop a care plan that specified Resident #12's medication administration needs. This failed practice was true for one (1) of 13 sample residents reviewed. Resident identifier: #12. Facility census: 28. Findings included: An observation of medication pass on 11/03/10 at 8:40 AM for Resident #12 showed Licensed Practical Nurse (LPN) #34 to crush Eliquis 2.5 mg tablet, Metoprolol Succinate 25 mg tablet, Multivitamin tablet, Plavix 75 mg tablet, Senocot 8.6-50 mg 2 tablets, and Trimethoprim 100 mg tablet and then dump all the crushed medications into apple juice. LPN #34 then opened the hydrochlorothiazide 12.5 mg capsule and sprinkled it in the juice mixture, along with 15 ml of liquid potassium (20 meq dose). LPN #34 stated, I hope it is ok to crush and mix all these together, that's the only way I can get her [Resident #12] to take them is in liquid. She [Resident #12] drinks them better through a straw than she takes them in food. A record review of Resident #12's care plan did not indicate the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to follow physician's orders. Resident #8 had Accuchecks twice daily without an order and Resident #16 the facility failed to follow the physician's order for monthly weights. Resident identifiers: #8 and #16. Facility census: 28. Findings included: a) Resident #8 A review of Resident #8's physician orders found and order for Lantus insulin- inject 12 units subcutaneously (sq) in the morning and 10 units sq at bedtime for diabetes mellitus. (Effective date 09/29/22). Resident #8's Medication Administration Record (MAR) reviewed for October and November 2022 found the licensed nurses had obtained Accuchecks twice daily prior to the administration of the Lantus insulin. The Director of Nursing (DON) reviewed the physician orders and MAR during our interview on 11/08/22 at 2:00 PM, she verified there was no order for Accuchecks prior to the administration of the Lantus insulin. b) Resident #16 Review of Resident #16's physician orders found an order for Monthly weights. Effective 11/09/22. Review of Resident #16's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to ensure medications were administered without any significant errors for Resident #12. This failed practice was a random opportunity for discovery and the potential to only affect a limited number of residents. Resident identifier: #12. Facility census: 28. Findings included: Observation of medication pass on 11/03/10 at 8:40 AM for Resident #12 showed Licensed Practical Nurse (LPN) #34 to crush Eliquis 2.5mg tablet, Metoprolol Succinate 25mg tablet, Multivitamin tablet, Plavix 75 mg tablet, Senocot 8.6-50 mg 2 tablets, and Trimethoprim 100mg tablet and then dump all the crushed medications into apple juice. LPN #34 then opened the hydrochlorothiazide 12.5mg capsule and sprinkled it in the juice mixture, along with 15ml of liquid potassium (20 meq dose). LPN #34 stated, I hope it is ok to crush and mix all these together, that's the only way I can get to her [Resident #12] to take them is in liquid. She [Resident #12] drinks them better than she takes them in food. Review of Patient #12's medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in WV
CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 51E154. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.