Trinity Health Care Of Logan
135 Bills Branch Road, Logan, WV 25601 · For profit - Individual · 120 certified beds · (304) 752-8723 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $41,930 in federal fines (most recent 2025-10-23)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.5% | 14.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 13.7% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.4% | 0.9% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 4.7% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 15.8% | 7.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 10.2% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 14.8% | 15.9% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 40.7% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.2% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 13.1% | 22.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.1% | 13.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.2% | 1.0% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 82.1% | 79.4% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.5% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 26.3% | 11.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.51 | 1.80 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 4.81 | 1.84 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
33.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 20.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 33.0%CMS range 24.0–45.2 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.5%CMS range 8.0–17.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 20.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 12.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 24.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 6.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 13.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.4–13.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.30 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 107.7 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.38 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 4.89 on weekdays — 36% thinner on weekends — a notable drop. RN hours go from 0.86 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 13 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Lcited before2024-06-05 · tag F0600 — failed to protect residents from abuse and neglect — widespreadProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, resident observations and staff interviews the facility failed to ensure Resident #91 was free from nonconsensual sexual contact. In addition the facility failed to ensure Resident #75 was free from verbal abuse. The occurances with Resident #91 and Resident #75 both constituted an Immediate jeopardy (IJ) situation. The state agency (SA) determined the failure to protect Resident #75 from verbal abuse caused Resident #75 fear and anxiety due to verbal abuse from Licensed Practical Nurse (LPN) #28. At the time of the incident Resident #75 was unable to verbalize how this made her feel due to thinking the Facility administration would retaliate against them. Emotional and psychological abuse can have severe short- and long-term effects. This type of abuse can affect both your physical and your mental health. You may experience feelings of fear, confusion, anxiety, shame, guilt, frequent crying, and up to suicide or death. This action not only harmed Resident #75 but placed the remaining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review, and staff interview, the facility failed to ensure the resident environment, over which it had control, was as free of accident hazards as possible, by leaving the Central Supply room door open, and the cabinet inside the Central Supply room unlocked, exposing residents to hazards that could potentially cause serious injury or death. This was a random opportunity for discovery. Resident identifier: 91, 73, 95, 106, 70, 30 and 65. Facility census: 111. The State Agency (SA) determined these failures put the residents residing in the facility at risk for serious harm/death due to residents in the facility having access to the Central Supply room which contained potentially hazardous chemicals that could be ingested, and needles and scalpels that could cause serious injury or death. This placed all residents in the facility in an Immediate Jeopardy (IJ) situation. The facility was first notified of the IJ at 1:03 PM on 05/30/24, The SA received the Plan of Correction (POC) at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, the facility failed to ensure residents were free from physical abuse when Resident#12 physically assaulted another resident , resulting in actual physical injury. This failure resulted in actual harm and had the potential to affect all residents residing in the Long Term Care facility. Residetn Identifier: #11 and #12 Facility Census: 111This failed practice was consider to be at past non-compliance, as the facility identified and corrected the failed practice prior to surveyors entering the building. Findings Include:Review completed on 10/21/25 of Resident #12 clinical record revealed a history of psychiatric illness with repeated verbal and physical aggression toward staff and peersThe care plan (initiated 12/26/24, updated 6/04/25) addressed Verbal/Physical Aggression with interventions to:Redirect using a calm, non-threatening tone.Encourage coping skills (deep breathing, quiet time).Monitor for triggers and increased agitation.Offer sensory tools and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-10 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure the Preadmission Screening and Resident Review (PASSAR) accurately reflected each resident's diagnoses. This was true for four (4) of six (6) residents reviewed for the care area of PASSAR during the long-term care survey. Resident Identifiers: #9, #13, #23, and #51. Facility Census: 112 a) Resident #9 A review of Resident #9's medical record on 02/10/26 found the following relevant diagnoses Adjustment Disorder with depressed mood and schizoaffective disorder bipolar type. A review of the most recent PASSAR, dated 09/09/25, found the aforementioned diagnoses were not included on the PASSAR. An interview with the Director of Nursing (DON), at 10:00 AM on 02/10/26, confirmed the PASSAR did not accurately reflect the resident's current diagnoses. She stated the nurse who rounds with the doctor is doing these and it looks like she needs some more education. b) Resident #13 A review of Resident #13's medical record on 02/10/26 found the following relevant diagnoses Post Traumatic Stress Disorder, Major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, temperature measurements, and staff interview, the facility failed to ensure they held food for service at a safe temperature to prevent the spread of food borne illnesses. In addition, when the food was identified as having a temperature within the danger zone the facility failed to reheat to an appropriate temperature before serving the food. This failed practice had the potential to affect more than an isolated number of residents. Facility Census: 112. An observation of the noontime meal service, on 02/09/26 beginning at 11:17 AM, in the facility's kitchen found the following issues: 1. [NAME] Slaw Temperature The first temperature of the coleslaw was 45.9 degrees Fahrenheit (F). This temperature was obtained when it was taken from the cooler and was placed near the steam table on a cart in preparation of service. The coleslaw remained in this position, and a temperature was again obtained by facility staff at 12:01 PM. This temperature was 47 degrees F. The Certified Dietary Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to obtain consent for a psychotropic medication for Resident #2. This was true for one (1) of five (5) residents reviewed under the care area of unnecessary medications. Resident Identifier: #2. Facility Census: 112.Findings Include: a) Resident #2 On 02/09/26 at 8:44 PM, a record review was completed for Resident #2. The review found a physician's order for Klonopin 0.5 milligrams (mg) by mouth every day for anxiety that was started on 08/27/25. The facility did not obtain a consent for this psychotropic medication until 02/09/26. On 02/10/26 at 8:55 AM, the Director of Nursing (DON) confirmed the medication was administered without consent from the resident's legal representative.
- Potential for harm · D2026-02-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure an updated Physician's Order for Scope of Treatment (POST) form was completed for Resident #50. This was true for one (1) of four (4) residents reviewed under the care area of Advanced Directives. Resident identifier: #50. Facility census: 112. Findings include: a) Resident #50 On 02/04/26 at approximately 2:00 pm a review of Resident #50's Physicians Order for Scope of Treatment (POST) form, dated 03/28/23, named the resident's husband as surrogate. The resident's daughter was made surrogate on 05/21/24 without a review and updated POST form. During an Interview with the Director of Nursing (DON), on 02/04/26 at approximately 2:35 PM, the DON confirmed the daughter was made surrogate on 05/21/24 after Resident #50's husband became incapacitated. The DON also confirmed the facility did not get a new POST form reviewed and completed at the time the resident's daughter became health care surrogate. Record review and interview with the Director of Nursing, on 02/09/26 at 1:36 PM, revealed the facility had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview, the facility failed to ensure medical records were kept private and confidential. This was a random opportunity for discovery. Facility Census: 112.Findings Include:a) Facility PolicyThe Director of Nursing (DON) provided a document entitled, HIPPA Education: Computer Screen Security. Under the heading of Computer Screen Security Requirements, the first bullet states, All workforce members must: Lock their computer screen whenever stepping away, even briefly.b) Hallway ComputerOn 02/03/26 at 3:00 PM, during a tour of the facility, a computer screen was left unlocked and open to view. No staff member was near the computer. On 02/03/26 at 3:05 PM, Nurse Aide (NA) #153 returned to the computer. At this time, NA #153 closed the computer. NA #153 stated, I never leave my computer up.On 02/03/26 at 4:00 PM, the Director of Nursing (DON) was notified and confirmed the computer screen should be locked whenever staff have stepped away.
- Potential for harm · Dcited before2026-02-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to report the results of all investigations to the appropriate state officials within five (5) working days of a Facility Reported Incident involving an unusual occurrence. Resident Identifier: #23 Facility Census: #112. Findings Include:a) Resident #23 (FRI #240863)On 02/03/26, a review of a Facility Report Incident involving Resident #23 showed an incident occurred on 09/15/24 at 4:00 AM and was reported to the Office of Health Facility Licensure and Certification (OHFLAC) on 09/16/24 at 8:00 AM.The unwitnessed incident involved Resident #23 removing the toilet seat from his toilet and crashing it into a mirror, breaking it. Staff responded to the resident's room after hearing the loud noise and provided safety for the resident. The resident had verbal behaviors towards the staff. The in-house physician was contacted with new orders for Haldol 15 mg X 1 via intramuscular (IM) and Benadryl 125 mg IM X 1 dose. The staff had the glass cleaned up and found and removed multiple sharp objects from the room as well as any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to revise a care plan for Resident #92 and Resident #51. This was true for two (2) of five (5) residents reviewed under the care area of abuse. Resident Identifier: #92 and #51. Facility Census: 112.Findings Include:a) Resident #92On 02/03/26 at 12:20 PM, a record review was completed for Resident #92. The review found the care plan had not been revised regarding eyes on resident for monitoring of behaviors. The resident has a history of multiple events with other residents.On 02/03/26 at 12:58 PM, the Director of Nursing (DON) was notified and confirmed this type of monitoring was in effect.b) Resident #51On 02/04/26 at 9:03 AM, a record review was completed for Resident #51. The review found the care plan had not been revised to include the diagnosis of Generalized Anxiety Disorder (GAD). The diagnosis of GAD was present in the medical record since 06/14/23. On 02/05/26 at 10:00 AM, the DON was notified and confirmed the diagnosis was not listed on the care plan.
- Potential for harm · Dcited before2026-02-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to provide activities of daily living (ADL) care for a dependent resident #45. This was true for one (1) of one (1) residents reviewed under the care area of ADLs. Resident Identifier: #45. Facility Census: 112Findings Include: a) Resident #45On 02/02/2026 at 2:07 PM, Resident #51 was yelling out. Upon entering the room, a strong urine smell was noted. Upon further observation, the resident was soiled and wet. Dried, brown rings were seen on the fitted sheet. On 02/02/26 at 2:12 PM, Licensed Practical Nurse (LPN) #53 stated, I don't know when she was changed last .we will get her cleaned up. On 02/02/26 at 3:15 PM, the Director of Nursing (DON) was notified and confirmed the resident should have been changed sooner. On 02/02/26 at approximately 3:30 PM, the DON notified this Surveyor that Resident #45 was clean, dry and odor-free.
- Potential for harm · D2026-02-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to ensure all supplies used in the facility were stored in accordance with current accepted professional practices. This was true for one (1) of two (2) medication/supply storage rooms. The facility failed to ensure expired supplies were discarded and maintained within the acceptable expiration dates. This practice had the potential to affect a minimal number of residents. Facility Census: #112. Findings include:a) [NAME] Wing Medication/Storage roomOn [DATE] at 1:16 PM, during an observation of the medication/supply storage room on the [NAME] Wing with Licensed Practical Nurse (LPN) #18 found supplies were expired beyond manufacturer's instructions which were posted on each item.The following items were found to be expired according to the manufacturer's instructions:Amsino [NAME]: Six (6) [NAME] had expired on [DATE]Suction Catheter Kits: One (1) Suction Catheter Kit had expired on [DATE]Urinary Catheter Statlock: One (1) Statlock had expired on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0807 — failed to offer suitable drinks — isolatedEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure Resident #12 received liquid which was thick enough to meet his individual needs to prevent the risk of aspiration. This was a random opportunity for discovery and was true for Resident #12. Facility Census: 112. Findings Include:The facility failed to ensure Resident #12 was served liquid in a consistency which met his individual needs. He had an order for pudding thickened liquids and was given liquids which were not pudding thickened. Observations of Resident #12, during the noon time meal on 02/09/26 at 1:04 PM, found Licensed Practical Nurse (LPN) #144 was adding thickener to his orange Kool Aid. The Kool aid was in a 12-ounce cup and was just shy of being completely full. The surveyor entered the room at 1:04 pm and LPN #144 had already added three (3) .23 ounces of Hormel Thick and Easy thickening powder. The LPN continued stirring the drink for at least two (2) more minutes while the resident laid in the bed content.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to maintain accurate and complete record for Resident #92. This was true for one (1) of five (5) residents reviewed under the care area of abuse. Resident Identifier: #92. Facility Census: 112.Findings Include:a) Resident #92On 02/03/26 at 12:20 PM, a review of the care plan was completed for Resident #92. The review found under the focus area of the resident uses psychotropic medications, the incorrect dates of an inpatient psychiatric stay. The dates listed were 12/17/25 until 01/10/25. The correct dates should have been 12/17/24 until 01/10/25.On 02/03/26 at 12:58 PM, the Director of Nursing (DON) was notified and confirmed the dates would be corrected on the care plan.
- Potential for harm · Dcited before2026-02-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain an effective infection control program for urinary storage bags. This was a random opportunity for discovery. Resident Identifier: #10. Facility Census: 112.Findings Include: a) Resident #10 On 02/02/2026 at 2:05 PM, an observation found Resident #10's urinary storage bag on the floor. On 02/02/26 at 2:09 PM, Licensed Practical Nurse (LPN) #53 was notified and stated, it's because it's a low bed. LPN #53 then stated, I'll take care of it. On 02/02/26 at approximately 3:30 PM, the Director of Nursing (DON) was notified and confirmed the urinary storage bags should not be touching the floor.
- Potential for harm · Ecited before2025-10-23 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to ensure that residents were free from skin irritation and rashes associated with the use of a laundry detergent known to cause skin irritation. This deficient practice has the potential to affect all residents within the nursing home and was substantiated for 3 of 3 residents reviewed during the long-term care survey process. Findings include: On 10/20/25 record review of complaint filed with the State Agency (SA) reviled residents that the laundry detergent that the facility was using was causing outbreaks for half of residents from neck to feet. No rashes on hands and face. On 10/21/25 at 1:45 PM this surveyor observed blue detergent stored in the laundry area. Hooked up to the laundry machine was a clear detergent. During an interview competed on 10/21/25 at approximately 1:50 PM with Laundry Aide #93 , who stated the facility has been using a hypoallergenic detergent for approximately two years. The laundry aide # 93 explained that the blue detergent is used when the hypoallergenic detergent is out of stock or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to treat residents with respect and dignity during the dining experience and by pulling a resident down the hall backwards. These failed practices were random oppurtunities for discovery and had the potential to affect more than an limited number of residents currently resding in the facility. Resident Identifier # 36 Facility Census 111. Findings Include: a) Resident #36 An observation on 06/04/24 at 11:25 AM, of hall 400, revealed Nurse Aide (NA) # 58 pulling Resident #36 down the hallway backwards in a Geri chair about 30 feet. During an interview on 04/04/24 at 11:26 AM, NA #58 stated, This is the way I always do it. During an interview on 04/04/24 at 1:45 PM, registered Nurse (RN) #4 confirmed, staff should not be pulling residents backwards. b) Main Dining on 05/28/24 An observation of the main dining room for the evening meal on 05/28/24 found there was 24 residents seated in the dining room waiting for their meal at 6:00 PM. At 6:05 PM, Resident #70, #4, # 73, #6, and #59 were all served their meal. The remaining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to safeguard the privacy of the back hall of the [NAME] wing resident's medical record. This was a random opportunity for discovery. Resident #83, #108, #97, #65, #60, #35, #98, #44, #45, #66, #68, #94, #66, #69, #30, #19, #58, #18, #3, #35, #96, #86, #80, #57, #10, #79, #53, #512, and #24. Facility Census: 111. Findings Include: a) [NAME] Wing Medication Computer On 05/29/24 at 9:45 PM, a tour of the facility was completed. Upon approaching the [NAME] wing medication computer on the back hall, the computer screen was visible with the resident's pictures and names. On 05/29/24 at 9:48 PM, Licensed Practical Nurse (LPN) #125 approached the cart and stated, I thought I locked the screen. On 06/04/24 at 1:00 PM, Registered Nurse (RN) #4 was notified of the computer screen being visible to anyone passing by the medication cart. RN #4 confirmed the computer screen should have been locked. RN # 4 stated, they told me what happened.
- Potential for harm · E2024-06-05 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident was free from chemical restraint. Resident #27 was given an antipsychotic injection before showers, to prevent the resident from becoming combative during the shower. This was true for one (1) of one (1) residents reviewed for chemical restraints during the survey process. Resident identifier: 27. Facility census: 111. Findings include: A) Record review At approximately 2:22 PM on 05/30/24, a record review was conducted of medication regimen reviews for Resident #27. During this review, the recommendation made on the review for May of 2023 was for Ziprasidone. The recommendation stated the diagnosis of dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance should be changed to be more specific, or the medication should be discontinued. The order for the medication read: Geodon Intramuscular Solution Reconstituted (Ziprasidone Mesylate) Inject 10 mg intramuscularly every day shift every Tue, Thu, Sat for Dementia with psychotic features administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to thoroughly investigate an allegation of sexual abuse involving Resident #91 and Resident #61. This was true for two (2) of six (6) residents reviewed for the care area of abuse during the long term care survey process. Resident Identifiers: 91 and 61. Facility Census: 111. Findings Include: a) Resident #91 and #61 incident date 04/07/24 A review of a Facility Reported Incident which was received by the state agency on 04/07/24 found the following: Type of Incident was a resident to resident incident. The type of abuse was specified as Sexual. The incident form indicated the the staff became aware of the abuse at 9:00 AM on 04/07/24. Resident #91 was listed as the alleged victim. The perpetrator was listed as Resident #61. The reportable listed four (4) staff members as witnesses to the incident. The staff were identified as QA #66, Licensed Practical Nurse (LPN) #105. Restorative Aide #102, and Prior Employee # 1 (Position unknown), The incident report indicated the residents were witnessed in lying in bed in a sexual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and resident and staff interview, the facility failed to ensure care plans were developed/implemented for each resident due to hydration interventions not being implemented for Resident #27, Activities visits not being developed for Resident #6, and fall interventions not being implemented for Resident #65. This was true for three (3) of 32 residents reviewed for care plans during the survey process. Resident identifiers: 27, 6, 65. Facility census: 111. Findings include: A) Resident #27 At approximately 2:43 PM on 05/28/24 an interview was conducted with Resident #27. She stated I don't get juice and snacks like I used to. My mouth is so dry, it feels like I'm spitting cotton. Resident #27 was asked if facility staff passed water and ice on a daily basis, to which they stated No, they don't pass it. No water pitcher was witnessed within reach of Resident #27. Upon further investigation, no water pitcher was found in Resident #27's room. Another observation of Resident #27's room at approximately 12:51 PM on 05/29/24 revealed no water pitcher was present in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to follow physician's orders for medication administration. This was true for five (5) of five (5) residents reviewed during the survey process. Resident Identifier: #15, #85, #19, #57 and #361. Facility Census: 111. Findings Include: a) Resident #15 On 06/04/24 at 11:25 AM, a record review was completed for Resident #15. The review found the Medication Administration Record (MAR) for May, 2024 had not been initialed off by the nurse and were left blank, which indicates the medication was not administered as ordered. The following medications are as follows: --Melatonin 3mg (milligram) give two tablets at bedtime was ordered for 05/17/24 at 9:00 PM --Singular 10mg give one tablet at bedtime was ordered for 05/17/24 at 9:00 PM --Mupirocin External Ointment 2% (percent) apply to bilateral nares topically at bedtime was ordered for 05/17/24 at 9:00 PM --Nicotine Transdermal Patch apply one patch transdermally at bedtime and remove per schedule was ordered for 05/17/24 remove at 8:59 PM and apply at 9:00 PM --Seroquel XR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident ' s drug regimen was free of unnecessary psychotropic medications by prescribing Resident #27 an antipsychotic medication before showers. This was true for one (1) of five (5) residents reviewed for unnecessary medications during the survey process. Resident identifier: 27. Facility census: 111. Findings include: A) Record review At approximately 2:22 PM on 05/30/24, a record review was conducted of medication regimen reviews for Resident #27. During this review, the recommendation made on the review for May of 2023 was for Ziprasidone. The recommendation stated the diagnosis of dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance should be changed to be more specific, or the medication should be discontinued. The order for the medication read: Geodon Intramuscular Solution Reconstituted (Ziprasidone Mesylate) Inject 10 mg intramuscularly every day shift every Tue, Thu, Sat for Dementia with psychotic features administer 10mg injection IM x 1 20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, resident interview, and staff interview the facility failed to serve food and drink that was palatable, attractive and at a safe and appetizing temperature. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents currently residing at the facility. Facility Census: 111. Findings Include: A) Dining Room evening time meal. During an observation of the evening meal on 05/28/24 beginning at 6:00 PM it was noted staff from the units were bringing trays into the dining room and placing them in a meal cart that was in the dining room. This continued until the dining room meal cart arrived from the kitchen at approximately 6:20 PM. At this time they began serving 19 residents who had been waiting on their meal. At 6:30 PM when the last tray off the meal cart which was parked in the dining room at the beginning of the observation was served the Certified Dietary Manager was asked to obtain the temperature of the last tray.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review and staff interview, the facility failed to maintain appropriate infection control standards for medication administration, disposal of soiled linen and dinner service. These were random opportunities for discovery. Resident Identifiers: #512, #85, and #13. Facility Census: 111. Findings Include: a) Resident #512 On 05/28/24 at 5:45 PM, observation of the dinner service was observed on the [NAME] wing. The dinner tray was removed from food cart without a lid to cover food. Nurse Aide (NA) #110 realized the plate did not have a cover and placed the contaminated tray back on the cart with clean trays. On 05/28/24 at 5:50 PM, Assistant Nurse Aide Supervisor #31 verified the tray should not have been placed back on the cart. On 05/28/24 at 6:00 PM, Licensed Practical Nurse (LPN) #34 was notified of the infection control breach during the dinner service. On 05/28/24 at 6:04 PM, the Administrator was notified of the infection control breach during the meal service. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to report an allegation of verbal abuse for Resident #22 and a bruise on Resident #93. This was a random opportunity for discovery. Resident Identifier: #93 and #22. Facility Census: 111. Findings include: a) Resident #93 On 06/03/24 at 12:22 PM a record review of Resident #93's progress notes found the following note: 5/16/2024 08:14 Nurses Note Note: This nurse entered the resident's room to medicate the resident with her morning meds. When the resident turned around to face this nurse, a bruise under her eye was noticed. When asked what happened the resident explained that, I bumped it off the cabinet when I bent over to put my things away. This nurse asked the resident if she felt any pain of discomfort to which the resident reported she wasn't hurting and she did not know she was bruised until this nurse asked about it. Physician Notified If Needed: Physician Orders if Needed: Responsible Party Notified If Needed: first name (Emergency Contact-daughter-in-law) was contacted, first name (Son) is unavailable at work…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to provide the resident and/or responsible party an accurate bed hold policy upon discharge from the facility. This was true for one(1) of six (6) residents reviewed for the care area of hospitalizations during the long term care survey. Resident Identifier: #57. Facility Census: 111. Findings Include: A) Resident #57 A review of Resident #57's medical record found she went to the hospital on [DATE] at which time the facility was at bed hold capacity. The resident returned to the facility on [DATE]. She used a total of three (3) of her 12 medicaid bed hold days for this hospital stay. Resident #57 was again discharged to the hospital on [DATE] at the time of this discharge the facility issued a bed hold notice the residents responsible party which indicated they were at bed hold capacity and Resident #57 still had 12 medicaid bed hold available for the year. An interview with the business office manager at 1:44 PM on 06/04/24 confirmed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review the facility failed to provide activities of daily living (ADL) to dependent residents to maintain good personal hygiene. This failed practice was found true for (1) one of (6) six residents looked at for ADL care area during the Long-Term Care Survey Process. Resident identifier #45. Facility Census 111. Findings include: An observation on 06/03/24 at 11:48 AM, revealed Resident #45 had chin hair that was approximately 3 centimeters long and covered most of her chin. During an interview on 06/03/24 at 12:12 PM, with Resident #45 she stated, These chin hairs bother me sometimes, They don't always shave them. My nails were really long and they just cut them the other day. During an interview on 06/03/24 at 12:20 PM, Nurse Aide (NA) #110 stated, I did her care today, sometimes she refuses some of her care. I don't know when the last time she had her chin hair shaved. A record review on 06/03/24 at 12:48 PM, of Resident #25's task titled {AM CARE} revealed that residents scheduled shower days are Monday, Wednesday and Friday. For…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, and interviews the facility faild to provide an activity program calendar that is clearly visible. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Facility Census: 111 Resident identifier: #16 Findings include: On 06/03/24 at 1:04 PM two surveyors observed the May activity program calendar hanging on the wall near the main dining room and activity office. The activity program calendar was observed to be written in the following colors; bright orange, lime green, hot pink, and purple, the activities scheduled was not easily read due to the bright/neon colors by either surveyor making this observation. An interview with Resident #16 on 06/03/24 at 1:30 PM revealed the rsident could not make out what was on the calendar stating them colors are bright aint they, glasses or no glasses you couldn't read that. On 06/03/24 at 1:40 PM, the Activity Director stated oh ok I will get this changed confirming the colors were bright and making the activity program's schedule not easily read.
- Potential for harm · D2024-06-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and resident and staff interview, the facility failed to ensure each resident received proper hydratio, due to no water being passed to Resident #27. This was true for one (1) of two (2) residents reviewed for hydration during the survey process. Resident identifier: 27. Facility census: 111. Findings include: A) Resident #27 At approximately 2:43 PM on 05/28/24 an interview was conducted with Resident #27. She stated I don't get juice and snacks like I used to. My mouth is so dry, it feels like I ' m spitting cotton. Resident #27 was asked if facility staff passed water and ice on a daily basis, to which they stated No, they don ' t pass it. No water pitcher was witnessed within reach of Resident #27. Upon further investigation, no water pitcher was found in Resident #27 ' s room. Another observation of Resident #27 ' s room at approximately 12:51 PM on 05/29/24 revealed no water pitcher was present in the room. At approximately 10:00 AM on 05/30/24 another observation of Resident #27 ' s room revealed no water pitcher was present in the room. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure that yearly performance evaluations were completed for each nurse aide. This was true for two (2) of five (5) nurse aide performance evaluations reviewed during the survey process. Facility census: 111. Findings Include: A) Incomplete Evaluations At approximately 11:30 AM on 06/05/24, a review was conducted of nurse aide performance evaluations completed by the facility for the last year. During review, it was determined that two evaluations were incomplete. The evaluation for Nurse Aide (NA) #49 was filled out but there was no date indicating when the performance evaluation was completed. The evaluation for NA #48 did not have a complete characteristics portion of the evaluation. Under the characteristics portion, there are four (4) choices, unsatisfactory, satisfactory, good, excellent. None of the options were selected for that portion of the evaluation. The evaluation was also not dated to indicate when it was completed. At approximately 12:00 PM on 06/05/24 an interview was conducted with the Nurse Aide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to maintain an accurate and complete medical record for Resident #85, #95 and #58. This is true for three (3) of 32 residents reviewed during the survey process. Resident Identifier: #85 and #95. Facility Census: 111. Findings Include: a) Resident #85 On 06/04/24 at 9:13 AM, while observing medication administration, Resident #85 stated, I want my medication now. LPN #26 stated, (Name of Resident) let me get them for you. Upon opening the Medication Administration Record (MAR) in the computer, the medications were noted to be given at 9:09 AM. LPN #26 was asked, why does the computer show the medication has already been given? LPN #26 stated, I haven't given his medication this morning .I don't know why it is checked off. LPN #26 stated, let me look and see who documented them. It was me. stated LPN #26. I know how I can check .let me look at the narcotic book and see if the Klonopin has been signed out. Upon reviewing the narcotic book, the Klonopin had not been signed out and the narcotic count was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-12-07 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. The signage for residents on transmission-based precautions (TBP) did not indicate the specific type of precaution and the personal protective equipment (PPE) needed. Additionally, PPE was not readily available at the entrance to the room of a resident in TBP. Also, the facility failed to have a water management program designed to prevent the growth of Legionella and other opportunistic waterborne pathogens in building water systems. These deficient practices had the potential to affect all residents residing in the facility. Resident identifiers: #46, #52, #32. Facility census: 98. Findings included: a) Water management program During an interview on 12/07/22 at 12:25 PM, the Director of Nursing (DON) was asked for a copy of the facility's water management program designed to prevent the growth of Legionella and other opportunistic waterborne pathogens…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-07 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to ensure a person-centered comprehensive care plan was developed for oxygen therapy and smokeless tobacco. This was true for three (3) of 24 sampled residents reviewed during the long term care survey process. Resident Identifiers: Resident #94, #60 and #8 . Facility Census: 98. Findings Included: a) Resident #94 On 12/06/22 at 9:00 AM, a review of the current physician's orders found an order for O2 (oxygen) at 2 (two) L/M (liters per minute) NC (via nasal canula) PRN (as needed) dyspnea (shortness of breath) dated 11/30/22. (Typed as written.) On 12/06/22 at 9:58 AM, a record review was completed for Resident #94. Upon completion of the review, the care plan did not list the oxygen therapy as a focus area. On 12/06/22 at 12:56 PM, the Director of Nursing (DON) confirmed oxygen therapy was not listed on the care plan. b) Resident #8 On 12/05/22 at 12:53 PM, during the initial phase of the long term survey process Resident #8 asked me if I could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
B. ased on observation, medical record review, and staff interview the facility failed to ensure residents' received treatment and care in accordance with professional standards. This was a failed practice in the care areas of not following physician's orders to elevate the head of bed, failing to have a physician order for hospice care, and incomplete neurological checks after an unwitnessed fall. This was true for three (3) of 24 sampled residents. Resident Identifiers: #69, #76, and #72 Facility Census: 98 Findings Included: a) Resident #69 On 12/06/22 at 11:50 AM, while reviewing the medical records, it was noted Resident #69 was under hospice care for renal cancer. This is reflected on the matrix and the residents care plan. A review of his current physician orders found no order for hospice care. This was confirmed with the Director of Nursing on 12/06/22 at 11:55 AM. b) Resident #76 During a medical record review on 12/06/22, the physician's order revealed the head of bed was to be always elevated at 30-40 degrees with a start date of 11/21/22. On 12/06/22 at 9:48 AM, during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-07 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to follow Centers for Disease Control and Prevention (CDC) guidelines for pneumococcal immunizations. This deficient practice had the potential to affect any resident who had not had pneumococcal immunizations but wanted to receive them. Facility census: 98. Findings included: a) Pneumococcal immunizations The facility's policy and procedure titled Immunizations: Pneumococcal Vaccination (PPV) of Residents was reviewed. No implementation date was specified in the policy. The revision date of the policy was 03/02/2018. The policy did not specify which pneumococcal vaccinations would be offered to the residents. However, the policy stated CDC guidelines would be followed for pneumococcal vaccinations. The facility's immunization acknowledgement and consent form contained information and consent regarding the pneumococcal vaccinations PCV 13 (pneumococcal conjugate vaccine) and PPSV 23 (Pneumococcal polysaccharide vaccine). During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, and observation, the facility failed to ensure a safe, clean, comfortable and homelike environment for residents. The hot water temperature in the sink was not comfortable for one (1) resident who received bed baths. This was a random opportunity for discovery. Resident identifier: #46. Facility census: 98. Findings included: a) Resident #46 During an interview on 12/05/22 at 12:05 PM, Resident #46 stated she recieved bed baths with cold water. She stated the water for the bed baths were filled from the sink in the room. On 12/05/22 at 11:45 AM, this surveyor turned on the hot water spigot on the sink in the room. On 12/05/22 at 11:48 AM, the water had not warmed up from when it was initially turned on at 11:45 AM. At this time, the maintenance supervisor entered the room because he heard the sink running. He confirmed the water was not warm. He allowed the water to run another minute and then confirmed that it had still not warmed up. On 12/05/22 at 12:15 PM, the Director of Nursing (DON) was informed about the situation. She stated no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, medical record review and staff interview the facility failed to revise the care plan in a timely manner. This was true for three (3) out of 24 care plans reviewed during the survey. Resident Identifiers: #69 and #8. Facility census: 98 Findings Included: a) Resident #69 On 12/06/22 at 9:00 AM, a review of Resident #69's care plan found, a care plan with with an initiated date of 11/23/22, which read as follows: #16 french urinary catheter to bedside drain with a thirty (30) milliliter balloon. Change as needed for occlusion/leakage/sediment. During an observation and interview with Resident #69 on 12/06/22 at 10:08 am, it was discovered he no longer has a urinary catheter. He stated, I did not have it long and I insisted they remove it. On 12/06/22 at 12:42 pm, the Director of Nursing confirmed the care plan needs to be revised to reflect no urinary catheter. b) Resident #8 On 12/06/22 at 2:40 PM, during the medical review for unnecessary medications, it was noted that Resident #8 has a current order for Lamictal 25 milligrams twice a day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, medical record review, and staff interview the facility failed to provide the proper assistive device required to maintain the Resident's ability to communicate effectively. This was true for one (1) out of one (1) residents reviewed for communication. Resident Identifier: #25 Facility Census: 98. Findings Included: a) Resident #25 On 12/06/22 at 11:40 AM, a review of Resident #25's medical record showed a current order dated 6/23/21 which read as follows : Resident may use pocket-talker hearing amplifier device as tolerated. On 12/06/22 at 11:45 AM, Licensed Practical Nurse (LPN) #127, stated she hasn't seen him with it for a while. It also could not be located in the residents room. This was confirmed with the Director of Nursing on 12/06/22 at 1:30 PM. .
- Potential for harm · D2022-12-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, resident interview, medical record review, and staff interview the facility failed to ensure Resident #69 who was receiving oxygen therapy had a physicians order. This was a random oppurtunity for discovery. Resident Identifier: # 69. Facility Census: 98. Findings Included: a) Resident #69 On 12/05/22 at 1:30 PM during the interview phase of the long term survey process, Resident #69 was observed with oxygen in use and states he needs it at times due to shortness of breath. On 12/05/22 at 1:55 PM upon review of the current orders for Resident #69, found no current order for oxygen therapy. On 12/05/22 at 2:55 PM, the above information was confirmed with the Director of Nursing. .
- Potential for harm · D2022-12-07 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review, observation and staff interview the facility failed to provide hemodialysis services consistent with professional standards of practice. This was discovered for one (1) of one (1) resident reviewed for dialysis services during the Long-Term Care Survey Process. Resident identifier: #76. Facility census: 98. Findings included: a) Resident #76 During a random opportunity for discovery on 12/06/22 at 9:10 AM, it was discovered there were no hemostats (a clamping device used to stop bleeding for the perma catheter), readily available at bedside for Resident #76 who has a perma catheter. On 12/06/22 at 9:20 AM, the Director of Nursing (DON) was unable to locate any hemostats in Resident #76's room. The DON reported the hemostats were not readily accessible at bedside for the perma catheter for Resident #76. .
- Potential for harm · D2022-12-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure the controlled substance count was completed and documented by two (2) nurses during shift change. This was a random opportunity for discovery. Facility Census: 98. Findings Included: a) Medication Administration On 12/06/22 at 8:00 AM, a review of the controlled substances count was completed. The following dates were not signed by two (2) nurses during shift change and the narcotic count was not completed: --11/22/22 day shift not signed by the on coming nurse. --11/22/22 evening shift not signed by the off going nurse. --11/28/22 day shift the number of narcotic pages were not counted. On 12/06/22 at 8:10 AM, the Director of Nursing (DON) confirmed the above dates were not signed by two (2) nurses at the end of each shift and the number of pages was not complete. b) Facility Policy On 12/07/22 at 11:15 AM, the facility policy for Controlled Substances was reviewed. Under the heading Procedure section C states .a physical inventory of that medication will be made at the change of each shift by two (2)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to complete an accurate medical record in the care area of showers for Resident #46. In the area of tobacco use for Residents #26. This deficient practice had the potential to affect two (2) of 24 sampled residents during the long-term care survey process. Resident identifiers: #46, #26. Facility census: 98. Findings included: a) Resident #46 Review of Resident #46's medical record showed the resident's days to receive showers were Monday, Wednesday, and Saturday. Review of Resident #46's nurse aide task reports for the last 30 days showed the following bathing activities for Mondays, Wednesdays, and Saturdays: - On 11/7/22, a shower was given. - On 11/09/22, no shower was given. - On 11/12/22, no shower was given. - On 11/14/22, no shower was given. - On 11/16/22, a shower was given. - On 11/19/22, no shower was given. - On 11/21/22, a shower was given. - On 11/23/22, no shower was given. - On 11/26/22, a shower was given. - On 11/28/22, no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$41,930 in federal fines across 3 penalties.
- $15,106 — penalty dated 2025-10-23
- $10,023 — penalty dated 2024-06-05
- $16,801 — penalty dated 2024-06-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $87K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515140. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.