Montgomery General Hospital
401 6th Avenue, Montgomery, WV 25136 · Non profit - Corporation · 44 certified beds · (304) 442-5151 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.6% | 14.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.9% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 2.9% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.8% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 8.2% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.5% | 15.9% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 21.5% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.7% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 16.4% | 22.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 34.0% | 13.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 1.0% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 54.5% | 79.4% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 45% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 44 beds and averages 37.1 residents a day — about 84% occupied, or roughly 7 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.76 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 3.89 on weekdays — 12% thinner on weekends. RN hours go from 0.84 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · F2025-05-29 · tag F0700 — widespreadTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to use appropriate alternatives prior to installing bed rails and failed to assess each resident for the risk of entrapment from bed rails prior to installation. This failed practice was a random opportunity for discovery and had the potential to affect all residents currently residing in the facility during the Long-Term Care Survey Process. Facility Census: 28. Findings Include: a) Facility Bed Rails An observation on 05/29/25 at 10:00 AM, revealed that all empty beds in the Long-Term Care Unit, and all 28 beds currently occupied by a resident had bed rails installed. The observation revealed that throughout the unit, 4 types of bed rails were being used. During an interview on 05/29/25 at 10:45 AM, The Maintenance Director (MD), stated, Prior to getting a new admit, we do not inspect the beds or anything. We just work on them if we have a work order for them. We do not have any policy that I know of, about inspecting the bed rails. During an interview and observation on 05/29/25 at 11:05 AM, of bed rails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-29 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interview, the facility failed to notify the Medical Power of Attorney (MPOA) in writing of the transfer to the hospital, and did not provide the bed hold policy for Resident #28. Furthermore, the facility failed to notify the MPOA in writing of the transfer to the hospital, and did not provide the bed hold policy and no notification was sent to the ombudsman for Residents #18, and #10. This failed practice was found true for (3) three of (3) three residents reviewed for hospitalizations during the Long-Term Care Survey Process. Resident identifiers #28, #18, and #10. Facility census: 28. Findings include: a) Resident #28 A record review, on 05/29/25 at 12:00 PM, revealed that Resident #28 had been transferred to the hospital on [DATE]. Further record review found no transfer/discharge notifications, or the bed hold policy was sent to the MPOA. During an interview, on 05/29/25 at 12:38 AM, The Director of Nursing (DON), stated, I cannot find the transfer form, or the bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and Staff interview the facility failed to ensure foods were probably labelled and discarded when out of date. This failed practice had the potential to affect more than a limited number of residents residing in the facility. Facility Census: 28 Findings include a) On 05/27/25 at approximately 12:00 PM initial tour of the facility kitchen found the following; Two (2) salads were in the walk-in cooler with no dates/labels. One (1) carton of pasteurized eggs in the walk-in cooler with no dated/labels One (1) carton of heavy whipping cream in the walk-in cooler with no dates/labels One (1) carton of cream of wheat in the walk-in cooler with no dates/labels One bag of flour in the dry stock room with no open date One bag of cheesecake mix in dry stock with no open date One bag of Tostito corn chips in dry stock room with no open date An interview with the Dietary Manager (DM) on 05/27/25 at 12:10 PM regarding items not being labeled was completed. The DM stated, We will get this fixed, the staff should know better than this. confirming the items were not labeled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, resident interviews, and documentation review, the facility failed to maintain a proper infection prevention and control in the environment. Facility census 28. Findings include: a) On 05/28/25 at approximately 3:05 p.m., reviewed the facility's water management plan documentation. Upon review of the water management plan discovered that there was no water flow diagram readily available. Interview with employee #48 verified this at the time of discovery. The finding was also acknowledged by the Administrator that the facility does not have a water flow diagram. This finding was also acknowledged by the Administrator upon the exit on 05/29/25. b) Resident #15 On 05/27/25 at 1:14 PM, a soiled pink bath basin was observed sitting on floor under the sink in Resident #15's room. On 05/27/25 at 1:17 PM, Registered Nurse (RN) #9 was notified and stated, I thought maybe the sink was leaking but it's not. At this time, RN #9 removed the bath basin from the room. On 05/28/25 at 9:35 AM, the Director of Nursing (DON) was notified and confirmed the bath…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-29 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure the tray line milk cooler had proper seals to maintain safe temperatures for the milk/juice by holding it under 40 degrees Fahrenheit. This was a random opportunity for discovery and had the potential to affect a limited number of residents residing in the facility. Facility census: 28 Findings include: On 05/27/25 at approximately 11:30 PM the initial tour of the kitchen revealed a cooler that had a seal damaged causing a gap and making the cooler not seal correctly. Further observations of the cooler and milk that was being held inside showed the milk did not feel very cold to touch. An interview with Dietary Manager (DM) 05/27/25 at 11:40 AM who stated, I did not know the seal on the tray line milk cooler was like that. The DM took the temperature o placed a thermometer in the cooler and took the temperature of the milk. This temperature reading revealed the milk was 41.4 Fahrenheit and the cranberry juice was 57.6 Fahrenheit. When the DM checked the temperature of the inside of the cooler it was 51.0 degree…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and Staff interview the facility failed to ensure residents who room together were served lunch in a dignified manner, by not surveying meals at the same time. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents residing in the facility. Resident identifier: #2, #20 Facility Census: 28 Findings include: a) An observation during lunch tray pass on the hall on 05/28/25 at 4:21 PM revealed Resident #2 was served and had half his food eaten before Resident #20 was served. The residents were served approximately 15 minutes apart. During an interview on 05/28/25 with the Director of Nursing (DON) the DON stated, He (resident #20) gets his tray later because he requires staff to assist them. Confirming Resident #20 was not served and assisted when Resident #2 was given their lunch tray.
- Potential for harm · D2025-05-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure privacy and confidentially during medication administration. Facility Census: 28. Findings Include: a) Computer on the Medication Cart On 05/28/25 at 4:34 PM, an observation of the medication cart sitting in the corridor by the elevators was unlocked and the computer screen was left unlocked. Licensed Practical Nurse (LPN) #34 was sitting in the employee lounge. There was no line of sight between LPN #34 and the medication cart. LPN #34 stated, I was just getting a drink. On 05/28/25 at 4:36 PM, the Director of Nursing (DON) was notified and stated, the medication cart and the computer should be locked.
- Potential for harm · Dcited before2025-05-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on Record review and staff interview the facility failed to provide an accurate MDS diagnosis of Parkinsonism. This was found to be true for one (1) of 15 residents whose Minimum Data Set (MDS) was reviewed during the Long Term-Care Survey Process. Resident Identifier: #23 Facility census:28 Findings include: a) Resident #23 Record review completed on 05/27/25 03:42 PM revealed the following diagnosis Parkinsonism, unspecified Further record review of a consultation record completed by a neurologist on 12/14/23 revealed the neurologist had diagnosed Resident #23 to have Parkinsonism. Review of Resident #23's MDS section I (Active Diagnoses) that was completed on 03/14/24 revealed under the Neurological section that Parkinsonism was not marked. On 05/28/25 at 03:56 PM The Director of Nursing (DON) confirmed Parkinsonism was not identified in the MDS Completed on 3/14/24.
- Potential for harm · Dcited before2025-05-29 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to provide an accurate Pre-admission Screening and Resident Review (PASARR) containing all diagnoses for Resident #22 and #23. Resident identifiers: #22 and #23. Facility Census: 28. Findings include: a) Resident #22 On 05/27/25 at 3:17 PM, a record review was completed for Resident #22. The review found the PASARR dated 03/09/25 did not contain three (3) diagnoses. The following diagnoses were not included: Unspecified dementia, mild with anxiety, Bipolar disorder, in partial remission, most recent episode depressed and Depression, unspecified. On 05/28/25 at 3:06 PM, an interview was held with the Social Services Director (SSD). The SSD stated, thank you for letting me know. b) Resident #23 Review of PASARR on 05/27/25 at 1:42 PM revealed Bipolar disorder, Major depressive disorder was marked on the PASARR Further record review revealed the following Diagnoses: G20.C Parkinsonism, unspecified R45.851 Suicidal ideations (History of) F31.5 Bipolar disorder, current episode depressed, severe, with psychotic features…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and resident interview the facility failed to develop or implement a care plan related to nutrition and diagnoses. This failed practice was found true for toe (2) of 15 residents whose care plan were reviewed during the Long Term-Care Survey process. Resident identifiers: #23 and #26. Facility census: 28 Findings include: a) Resident #23 On 05/27/25 at 03:42 PM the following diagnoses was reviewed in Resident #23's medical record: Parkinsonism, unspecified Suicidal ideations (History of) Not marked on PASSR Further Record review of Resident #23's care plan showed neither diagnosis was identified in the resident person-centered care plan. 05/28/25 03:56 PM DON confirmed Parkinsonism and History of Suicidal Ideations was not identified in Resident #23's care plan. b) Resident #26 On 05/27/25 at 4:34 PM, an interview was held via telephone with Resident #26's representative. The representative stated, She is not eating well .I'm concerned. She dislikes eggs. On 05/28/25 at 7:56 PM, a record review was completed for Resident #26. The review found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · Dcited before2025-05-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain the environment of which it had control over to remain free of accident hazards due to the medication cart being unlocked. Facility Census: 28. Findings Include: a) Medication Cart On 05/28/25 at 4:34 PM, an observation of the medication cart sitting in the corridor by the elevators was unlocked and the computer screen was left unlocked. Licensed Practical Nurse (LPN) #34 was sitting in the employee lounge. There was no line of sight between LPN #34 and the medication cart. LPN #34 stated, I was just getting a drink. On 05/28/25 at 4:36 PM, the Director of Nursing (DON) was notified and stated, The medication cart and the computer should be locked.
- Potential for harm · D2025-05-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident representative interview and staff interview, the facility failed to document all meal intake percentages for Resident #26, who was identified with weight loss. This was true for one (1) of two (2) residents reviewed under the care area of nutrition. Resident identifier: #26. Facility Census: 28. Findings Include: a) Resident 26 On 05/27/25 at 4:34 PM, an interview was held via telephone with Resident #26's representative. The representative stated, She is not eating well .I'm concerned. She dislikes eggs. On 05/28/25 at 7:56 PM, a record review was completed for Resident #26. The review of meal percentages from 04/08/25 through 05/28/25 found no documentation for the following dates: --04/17/25 dinner --04/19/25 dinner --04/20/25 breakfast --04/20/25 lunch --04/20/25 dinner --04/28/25 lunch --05/06/25 dinner A further review of the resident's weights found a 5.1% of weight loss from 04/08/25 through 05/08/25. The following is a list of the resident's weights: --04/08/25 163.60 --04/10/25 162.70 --04/17/25 159.00 --04/24/25 157.40 --05/01/25 157.80…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, record review and staff interview, the facility failed to offer a pneumococcal vaccination to Resident #18. This was true for one (1) of five (5) residents reviewed under the care area of infection control. Resident Identifier: #18. Facility Census: 28. Findings Include: a) Resident #18 On 05/27/25 at 1:30 PM, Resident #18 asked, are you here to bring me my pneumonia shot? The resident was admitted to the facility on [DATE] and no documentation was found listing any immunizations the resident had received. On 05/29/25 at 11:25 AM, the Director of Nursing (DON) was interviewed regarding the pneumococcal vaccination for Resident #18. The DON stated, we have ordered them .but they haven't came in yet .the resident was not offered a pneumococcal vaccination since she has been here.
- Potential for harm · F2023-11-01 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure licensed nurse staffing information based on payroll information was accurately reported to the Centers for Medicare and Medicaid Services (CMS.) This has the potential to affect all residents at the facility. Facility census: 26. Findings included: a) Payroll Based Journal (PBJ) Review of the facility's Payroll Based Journal (PBJ) data from the Certification And Survey Provider Enhanced Reports (CASPER) found the facility did not have licensed nursing coverage 24 hours a day for 51 days during the third quarter of 2023: 04/01/23, 04/02/23, 04/05/23, 04/08/23, 04/09/23, 04/10/23, 04/12/23, 04/13/23, 04/14/23, 04/15/23, 04/16/23, 04/19/23, 04/20/23, 04/21/23, 04/22/23, 04/23/23, 04/26/23, 04/29/23, and 04/30/23. 05/01/23, 05/06/23, 05/07/23, 05/10/23, 05/11/23, 05/13/23, 05/14/23, 05/17/23, 05/18/23, 05/19/23, 05/20/23, 05/21/23, 05/24/23, 05/27/23, 05/28/23, 05/29/23, and 05/31/23. 06/03/23, 06/04/23, 06/07/23, 06/10/23, 06/11/23, 06/12/23, 06/14/23, 06/15/23, 06/16/23, 06/17/23, 06/18/23, 06/21/23, 06/24/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-01 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, resident council meeting and staff interview the facility failed to make grievances forms accessible to all residents and/or residents family/representatives residing in the facility. This had the potential to affect more than a limited number of residents living in the facility. Facility census: 26. Findings included: a) Grievance Forms A review of the facility policy titled Grievance/Concern with a revision date 03/21/18 and a reviewed date of 03/20 .PROCEDURE: A. Person making the complaint will notify the Charge Nurse on duty and ask for a complaint form. If present the charge Nurse will offer to all the Grievance Officer to speak with the patient/family/visitor. The federal guidelines indicate the following: 483.10(j)(4) The facility must establish a grievance policy to ensure the prompt resolution of all grievances regarding the residents ' rights contained in this paragraph. Upon request, the provider must give a copy of the grievance policy to the resident. The grievance policy must include: (i) Notifying resident individually or through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-01 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, Resident Council meeting and staff interviews, the facility failed to implement an ongoing resident centered activities program designed to meet the interest of and support the physical, mental and psychosocial well-being of each resident. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents residing in the facility. Facility Census: 26 Findings Included: a) Activity Program During the Resident Council Meeting held on 10/31/22 1:16 PM, the residents group was asked the question, Are you satisfied with your involvement in group activities? The following concerns were voiced? The residents replied: -We only have group activities every other weekend. -We get packets to do on the weekends, they call that group activities. -Nothing to do in the evenings, we eat dinner and go to bed. -Sometimes they turn the TV on in the Dining Room for a ball game but no other weekend activities. During a review of three months of the monthly activity calendars revealed the following activities on weekends and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-01 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to have documentation to support ongoing communication, coordination and collaboration between the nursing home and the dialysis center for one (1) of one (1) Resident reviewed for the care area of dialysis. In addition, there was no evidence to support an ongoing assessment of the resident's condition and monitoring for possible complications before and after dialysis treatments received at a certified dialysis facility. Resident identifier: 23. Facility census: 26. Findings included: a) Resident #23 During the initial resident screening process of the survey on 10/30/23, observation of the Resident's room at 11:30 AM on 10/30/23 found the resident was not present. When asked where the resident might be, Registered Nurse (RN) #26 said the resident was at the dialysis center and should return to the facility around 4:00 PM. Review of the current medical record on the morning of 10/31/23, found no physician's orders for dialysis services. On 10/31/23 at 10:49 AM, the Director of Nursing (DON) reviewed the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-01 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure nurse staffing information was posted on a daily basis. This was a random opportunity for discovery and has the potential to affect all residents at the facility. Facility census: 26. Findings included: a) Staff posting At 10:40 AM on 10/30/23, observation revealed the nurse staffing information posted for public view at the nurses station was dated 10/27/23. The Director of Nursing (DON) confirmed the posting was not current for todays date - 10/30/23.
- Potential for harm · Ecited before2023-11-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to maintain proper infection control standards during wound care. This failed practice was a random opportunity for discovery and had the potential to affect only a limited number of fesidents. Resident identifier: #79. Facility census: 26. Findings included: a) Resident #79 Record review showed an order for Santyl ointment; 250 unit/gram for amount of a thin layer, topical. Special Instructions: Cleanse area to 5th right toe area with Normal Saline. Pat dry. Apply thin layer of Santyl, apply dry 4x4 gauze, wrap with Curlex daily. During observation of wound care on 10/31/23 at 11:22 AM, Licensed Practical Nurse (LPN) #43 did not disinfect the residents over bed table (OBT) or place a barrier down prior to initiating wound care. The Residents drink cup, half eaten cookie, and dirty napkin were left on the OBT. Dressing supplies were laid directly in a sticky substance on the table. LPN #43 laid the opened Santyl ointment tube directly down on the table. Ointment was protruding out of the tube opening and touched the table.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-01 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to administer and complete pneumococcal vaccines series for three (3) of five (5) residents reviewed for immunizations. This failed practice had the potential to affect more than a limited number of residents. Resident identifiers: #23, #2 and #24. Facility census: 26. Findings included: a) Resident # 23 Resident #23's current admission date was 11/11/21, and the most recent return was on 06/28/23. Review of the Residents immunizations showed Resident #23 was administered the Pneumococcal polysaccharide vaccine (PPSV23) on 12/30/21. No other pneumococcal vaccines were given. Record review showed the Resident to have an immunocompromising condition of end stage renal failure and be [AGE] years of age. Per the Centers for Disease Control and Prevention's (CDC) pneumococcal guidelines, the Resident's age, diagnoses and previous vaccination history qualified the resident to receive a second pneumococcal vaccine (Prevnar 20, or Prevnar 15) one year past…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure a dignified dining experience for Resident #1. This was a random opportunity for discovery. Resident identifier: #1. Facility census: 26. Findings included: a) Resident #1 Observation at 12:53 PM on 10/30/23, revealed Resident #1 had not received her noon meal. The roommate, Resident #13, had already finished eating her lunch. Nurse Aide (NA) #40 said Resident #1 did not have a tray on the food cart when it arrived, but NA #40 said she had already requested a tray for Resident #1. NA #40 said Resident #1 returned from the hospital yesterday evening. NA #40 said she requested a grilled cheese sandwich from the kitchen when she returned yesterday, So the kitchen should know she is back. On 10/30/23 at 1:03 PM, a tray arrived for Resident #1. NA #40 confirmed the roommate, Resident #13 received her tray, 20 to 30 minutes earlier than Resident #1. At 12:49 PM on 11/01/23, the above observations were shared with the Director of Nursing.
- Potential for harm · D2023-11-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to ensure a call light device was always accessible to Resident #12. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of Residents. Resident identifier: #12. Facility census: 26. Findings included: a) Resident #12 On 10/31/23 at 11:15 AM, observation was made of Resident #12 lying in bed without access to a call light device. Licensed Practical Nurse (LPN) #47 located the resident's call light and found it to be tangled up between the bed frame and bed rail with the push button device lying under the resident's bed. LPN #45 verified the call light was not assessable to the Resident. LPN #47 stated to Resident #12, You couldn't have reached that to use if you had to! LPN #45 untangled the call light device and provided it to the resident.
- Potential for harm · D2023-11-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to provide residents with a safe, clean, comfortable, and homelike environment. Ceiling tiles were observed to be stained in three (3) resident rooms, a resident lounge area and an office. This failed practice was a random opportunity for discovery and had the potential to only affect a limited number of residents. Resident identifiers: #24, #27, #18. Facility census: 26. Findings included: a) Observations on 10/30/23 at 12:06 PM revealed Resident #24's room had five ceiling tiles with watermarks with areas that appeared to have a black substance on the tile. During an interview with the Director of Nursing (DON) she acknowledged the condition of the ceiling tiles and said, Sometimes it overflows from up there. She further stated she would make maintenance aware. Maintenance Director #6 was present in the hallway and stated he was in the process of changing out ceiling tiles due to the water stains. Ceiling tiles were also observed to be stained in Resident #27 and Resident #18 rooms. The ceiling tiles were also observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure appropriate information was communicated to the receiving hospital to ensure a safe and effective transition of care. This was true for one of three (3) hospitalizations reviewed during the long-term care survey process. Resident identifier: Resident #279. Facility Census: 26. Findings included: a) Resident #279 During record review, on 10/31/23 at 9:54 AM, Resident #279's medical record revealed she was discharged to the local emergency room (ER) on 10/16/23. Further record review revealed the following notes: (typed as written) -10/16/23 Resident was discharged from the ECU (Extended Care Unit) to the ER on [DATE] and later transferred to (a local hospital) ICU (Intensive Care Unit). She is expected to readmit to the ECU. She is a long term care patient here. -10/16/2023 ER called unit to notify resident was being admitted to (a local hospital) ICU for pos occult blood and critical hemoglobin level. -10/16/2023 at 12:30 PM Resident to ER…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure one (1) of two (2) residents reviewed for the care area of pre-admission screening and resident review (PASARR) were referred for a Level II screening when a serious mental disorder was evident. Resident identifier: #23. Facility census: 26. Findings included: a) Resident #23 An initial PASSAR, completed by the referring hospital and signed by a physician on 11/11/21, did not reveal the resident had any mental illness. As a result, the resident did not receive a Level II evaluation. A review of the medical record found the resident received a diagnosis of bipolar disorder on 01/20/22. On 10/07/23 a new PASSAR was completed by the facility. The facility did not disclose the resident had a diagnosis of bipolar disorder even though a diagnosis of bipolar disorder was a choice on the MI/MR (mental illness / mental retardation) assessment section of the PASSAR. In addition, the Resident was receiving the antipsychotic medication, Seroquel for treatment which was not disclosed on the PASSAR. The purpose of a Level…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interviews, the facility failed to ensure the resident's Pre admission Screening and Resident Review (PASARR) reflected pre-admission diagnoses for one (1) of two (2) residents reviewed for the category of PASARR. Resident #279 was diagnosed with Bipolar Disorder. Resident identifier #279. Census 26. Findings Included: a) Resident #279 Record review, on 11/01/23 at 9:25 AM, of Resident # 279 medical record revealed admitting diagnoses included the following: Bipolar disorder current episode depressed, severe, with psychotic features. Further review of the medical record revealed a PASARR dated 08/03/23, Section 30 titled Current Diagnosis, was coded None. Further record review revealed an Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/12/23 Section I titled Active Diagnosis was coded Bipolar. During an interview, on 11/01/23 at 9:29 AM, the Director of Nursing (DON) acknowledged the PASARR was not coded correctly. The DON stated, I will let the Social Worker know so she complete a new one now.
- Potential for harm · Dcited before2023-11-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to implement care plans for three (3) of 26 Residents whose care plans were reviewed during the long-term care survey process. Resident #17's care plan was not implemented for nutritional needs. Resident #23's care plan was not implemented for a receiving dialysis services. Resident #27's care plan was not implemented for fall prevention. Resident identifiers: #17, #23, and #27. Facility census: 26. Findings included: a) Resident #17 Review of the care plan found the current care plan, updated on 09/21/23, stated, Potential for altered nutrition related to no added salt diet with puree consistency. Finger foods The goal stated, Resident will maintain desired weight within five pounds through next review. On 11/01/23 at 12:03 PM, the Director of Nursing (DON) was interviewed and asked how the facility would provide finger food to a resident on a pureed diet. The DON said, I don't have an answer for that, you need to ask the dietary manager. At 12:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, the facility failed to revise the care plan after Resident #1's dentures were lost. This was true for one (1) of fifteen residents whose care plans were reviewed during the long-term care survey. Resident identifier: #1. Facility census: 26. Findings included: a) Resident #1 On 10/30/23, at 12:05 PM, Resident #1 said she had no lower dentures. Resident #1 said, They threw them away, about 2 months ago. She said she put her teeth in a Styrofoam cup on her over - the - bed table and someone threw the cup away. She said, They don't pay attention. Review of the current care plan dated 10/30/23 reflected the Resident had poor oral status related to use of upper and lower dentures. The goal associated with the problem revealed the resident would have no signs or symptoms of infection or decreased nutritional status. Interventions included: Encourage the resident to perform oral care at least twice daily with toothbrush, toothpaste and mouthwash. On 11/01/23 at 10:55 AM the Director of Nursing (DON) was asked if the Resident had an appointment to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to ensure a resident receiving oxygen had a physician's order for usage. This was found for one (1) of one (1) Resident reviewed for respiratory care. Resident identifier: #20. Facility census: 26. Findings included: a) Resident #20 Observation at 12:18 PM on 10/30/23 revealed the resident was receiving oxygen at a flow rate of 2.5 liters via nasal cannula. Review of the current care plan found the resident was receiving oxygen related to a diagnosis of Chronic Obstructive Pulmonary Disease (COPD.) Further review of the current physician's orders found there was no order for the resident to receive any oxygen. On 10/31/23 at 9:48 AM, Registered Nurse (RN) #26 was interviewed and asked if Resident #20 had an order for oxygen and if so, what flow rate of oxygen should the resident be receiving. RN #20 looked at the medical records of Resident #20 and said, I don't see an order, but I'll get one for 2 liters of oxygen. That's our protocol. The Director of Nursing (DON) was present and said, We should look at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview the facility failed to administer an extended-release medication within the appropriate guidelines for Resident #1. This failed practice was a random opportunity for discovery and had the potential to affect only a limited number of Residents. Resident identifier: #1. Facility census: 26. Findings included: During observation of medication pass for Resident #1, Licensed Practical Nurse (LPN) #43 crushed a Metoprolol Extended Release (ER) 25mg tablet. LPN #43 placed the crushed tablet in applesauce for administration to Resident #1. The applesauce mixture also contained a crushed Norvasc 10 mg tablet, two (2) Vitamin D 3 capsules (whole not crushed) and a Neurontin 300 mg capsule (whole not opened). During an interview on 10/31/23 at 09:50 AM the Facility Pharmacist stated, The Metoprolol Extended-Release tablet can be scored and cut in half, but it is not a crushable medication. On 10/31/23 at 01:35 PM the Director of Nursing (DON) provided the Common Oral Dosage Forms That Should Not Be Crushed Do Not Crush list utilized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to properly store food in a safe and sanitary manner in accordance with the professional standards for food service safety. The foods stored in the kitchen and nourishment room were not labeled correctly and foods were not discarded when expired. The failed practice had the potential to affect more than a limited number of residents currently receiving nutrition from the facility's kitchen. Facility Census: 33 Findings Included: a) Kitchen An initial tour of the kitchen with the Certified Dietary Manager (CDM) beginning on 04/18/22 at 11:20 AM found the following failed practices: -- Reach in Refrigerator --a pan of Lemon Jello use by date 04/08/22 --a bowl of Cream of Wheat use by date 04/14/22 --a bowl of Applesauce with no date The CDM indicated these things needed to be discarded because they were not dated when opened and/or past the use by date listed. -- Deep freeze --2 opened bags of chicken wings no open date --2 opened bags of onion rings no open date --2 opened bags of hushpuppies no open date --2 opened bags of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-04-20 · tag F0885 — failed to notify residents/families about COVID-19 — patternReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to inform all residents, their representatives, and families by 5:00 PM the next calendar day following the occurrence of a single confirmed COVID-19 infection. This was true for three (3) of three (3) residents reviewed for COVID-19 notification. Resident identifiers: #15, #19, #27. Facility census: 33. Findings included: a) Resident #15 Review of the facility's Staff Line Listing for COVID-19 Outbreak showed the facility had two (2) staff members who tested positive for COVID-19 on 01/16/22. Review of Resident #15's medical records showed the following note written on 01/18/22 at 12:24 PM, [Resident representative's name] notified that ECU [extended care unit] is in a covid outbreak status and that all residents and staff are being tested. b) Resident #19 Review of the facility's Staff Line Listing for COVID-19 Outbreak showed the facility had two (2) staff members who tested positive for COVID-19 on 01/16/22. Review of Resident #19's medical records showed the following note written on 01/18/22 at 12:03 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview the facility failed to notify a resident representative of a change in condition. This was discovered for one (1) of four (4) residents reviewed for the care area of accidents during the Long-Term Care Survey Process. Resident # 25 had a fall on 03/18/22 and the resident representative was not contacted. Resident identifier: #25 Facility census: 33 Findings included: a) Resident #25 During a medical record review on 04/20/22 for Resident #25, it was discovered the resident had a fall on 03/23/22. The Fall Risk Assessment revealed the physician had been contacted, but there was no evidence to show the resident representative had been contacted. An interview with the Director of Nursing (DON) on 04/20/22 at 9:08 AM, verified she was unable to find any progress notes indicating the family had been contacted regarding the fall Resident #25 had on 03/23/22. .
- Potential for harm · Dcited before2022-04-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview the facility failed to accurately complete a Minimum Data Set (MDS) assessment for Resident #25 in the area of restraints and alarms. This was found for one (1) of fourteen MDS assessments reviewed during the Long-Term Care Survey Process. Resident identifier: #25 Facility census: 33. Findings included: a) Resident #25 During a medical record review on 04/18/22 for Resident #25, it was discovered the quarterly MDS assessment completed on 03/18/22 had not been coded to reflect chair and bed tab alarms were being used daily by the resident. An interview with the Director of Nursing (DON) on 04/20/22 at 9:08 AM, verified the MDS had not been coded correctly for the daily use of a chair and bed tab alarm for Resident #25. .
- Potential for harm · Dcited before2022-04-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview the facility failed to develop an accurate comprehensive person-centered care plan for a resident receiving respiratory services. This was discovered for one (1) of fourteen care plans reviewed during the Long-Term Care Survey Process. The intervention for respiratory care for Resident #9 did not have the correct liters per minute of oxygen to be administered via a nasal canula. Resident identifier: # 9 Facility census: 33 Findings included: a) Resident #9 During a medical record review on 04/19/22, it was discovered the care plan interventions for oxygen therapy did not include the correct two (2) liters of per minute of oxygen to be received via a nasal canula for Resident #9. In an interview with the Director of Nursing (DON) on 04/19/22 at 11:36 AM, verified the interventions for oxygen therapy had three (3) liters of oxygen instead of the correct two (2) liters of oxygen to be received by Resident #9. .
- Potential for harm · Dcited before2022-04-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview the facility failed to revise a care plan in the area of fall risk. This was discovered for one (1) of fourteen care plans reviewed during the Long-Term Care Survey Process. The care plan for Resident #9 had not been revised to indicate chair and bed alarms were being used daily. Resident identifier: #9 Facility census: 33 Findings included: a) Resident #9 During the medical record review on 04/19/22 for Resident #9, the care plan indicated resident was to be evaluated for chair and bed tab alarms. The care plan had not been revised on 04/14/22 to reveal the resident had been using a chair and bed tab alarm daily since 01/26/22. An interview with the Director of Nursing (DON) on 04/19/22 at 11:36 AM, verified the interventions to evaluate the need for a bed and chair alarm had not been revised to indicate Resident #9 was using the chair and bed tab alarms daily. .
- Potential for harm · Dcited before2022-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, the facility failed to ensure the resident's environment was as free from accident hazards as possible. The medication cart was observed to be unlocked and unattended in the hallway. This was a random opportunity for discovery that had the potential to affect a limited number of residents. Facility census: 33. Findings included: a) Medication Cart On 04/20/22 at 10:04 AM, the medication cart was noted to be placed in the hallway, in front of a storage room. A resident room was located next to the storage room. No staff member was in attendance. On 04/20/22 at 10:05 AM, the Director of Nursing (DON) was notified the medication cart was unlocked with no staff in attendance. The DON locked the medication cart. On 04/20/22 at 10:06 AM, Registered Nurse (RN) #19 returned to the medication cart. RN #19 stated the medication cart key was jamming and she was afraid the cart wouldn't unlock if she had locked it. No further information was provided through the completion of the survey. .
- Potential for harm · Dcited before2022-04-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure oxygen therapy was administered in accordance with professional standards of practice. Resident #134's oxygen tubing and humidification bottle were not dated when changed. This was a random opportunity for discovery. Resident identifier: #134. Facility census: 33. Findings included: a) Resident #134 On 04/18/22 at 12:01 PM, Resident #134 was noted to be wearing supplemental oxygen via nasal cannula. The oxygen tubing and humidification bottle were not dated to indicate when they had been last changed. On 04/18/22 at 12:03 PM, the Director of Nursing confirmed Resident #134's oxygen tubing and humidification bottle were not dated to indicate when they were changed. Resident #134 stated it hadn't been very long since they were changed. No further information was provided through the completion of the survey. .
- Potential for harm · Dcited before2022-04-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure residents were assessed for pneumococcal vaccination status and offered vaccination if appropriate. This was true for one (1) of five (5) residents reviewed for influenza and pneumonia vaccinations. Resident identifier #25. Facility census: 33. Findings included: a) Resident #25 Record review of the facility's policy titled LTC Influenza and Pneumococcal Vaccination with effective date April 2003 and revision date March 2018 showed the following procedures to be performed: - Nursing staff were to assess the pneumococcal vaccination status of all residents and identify unvaccinated residents who are at risk for pneumococcal disease. - If the resident was a candidate for the vaccination, the physician would be notified, and consent obtained from resident and/or responsible person to proceed with vaccination. Review of Resident #25's medical records showed no documentation that the resident was assessed for pneumococcal vaccination status and had received a pneumococcal vaccination if appropriate. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515081. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.