Weirton Geriatric Center
2525 Pennsylvania Avenue, Weirton, WV 26062 · For profit - Corporation · 137 certified beds · (304) 723-4300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (19% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.5% | 14.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.0% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.9% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 1.7% | 7.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 4.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.6% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.7% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.2% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.0% | 22.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.6% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.9% | 79.4% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.8% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 12.7% | 11.3% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 3.10 | 1.80 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.62 | 1.84 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 23.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 6.3–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 23.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 23.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 28.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.4%CMS range 4.2–13.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.58 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 137 beds and averages 129.3 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.98 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.12 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.19 hrs/resident/day on weekends vs 4.82 on weekdays — 13% thinner on weekends. RN hours go from 1.13 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 19% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · G2021-11-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, staff interview and observation, the facility failed to ensure Resident #71 who had a 12.11% weight loss in 6 months, received assistance with meals as required by the physician's orders. In addition, the resident had a 19.72% weight loss in the preceding 3 months prior to the most recent weight loss for a total of 29.44% weight loss in 9 months. This resulted in actual harm to the resident. The facility failed to provide supplements, the necessary level of assistance with eating, clear intervention directives, and to update care plan to include the physician orders for weight loss. The order to provide staff assistance with meals was not communicated to staff. This was found for one (1) of six (6) residents reviewed for the care area of nutrition during the long-term care survey process. Resident identifier: #71. Facility census: 115. Findings included: a) Resident #71 - (weights) Review of a paper copy of the Resident's weight record, located in the Resident's chart, found the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and review of facility policy, the facility failed to ensure waste was properly contained in dumpsters/compactors and were covered with lids. Facility Census 121. Findings included: a) On 04/23/25 at 01:43 PM an observation of dumpster/compactor below kitchen, was observed with lids removed and kitchen trash (plastic lid, plastic food cup, towels, mustard packet, pepper packet, paper etc.) surrounding the dumpster and on top of it. b)During an interview on 04/23/25 at 1:46 PM with Maintenance Staff #172 stated that the dumpster used to have a shoot that the trash was dropped in from the kitchen. He reported that they had to cut the shoot off due to trash getting stuck and smelling in the facility. He reported that if they close the lids on the dumpster, the kitchen still throw trash in the hole where the shoot was and it falls on the ground and they have to pick it up. He then found the lids and placed them on the dumpster/compactor. c) On 04/23/25 at 1:50PM observed the second dumpster on the other side of the building with lid open and latex…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and review of documentation the facility failed to ensure the right to personal privacy and confidentiality of personal and medical records by leaving Resident #34's electronic chart open and unattended on medication cart in hallway. This was a random opportunity for discovery. Facility Census 121. Findings included: On 04/21/25 at 4:12 PM observed Licensed Practical Nurse (LPN) #54 was administering medication in resident #34's room and her computer screen was open at the medication cart in the hallway. Resident's chart was open on the computer, unattended. On 04/21/25 at 4:15 PM an interview with LPN #54 she acknowledged that resident's chart was left open and unattended on the medication cart in the hallway. On 04/24/25 at 9:19AM a review of facility document titled Maintenance of Electronic Clinical Records stated the following: - Policy: This facility will maintain electronic clinical records for each resident in accordance with acceptable standards of practice. -7. The facility shall not release resident-identifiable information to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure the resident's Pre-admission Screening (PAS) reflected a pre-admission diagnosis for Resident #101 during the annual long-term care survey. This failed practice had the potential to affect a limited number of residents. Resident Identifier: #101. Facility Census: 121. Findings Included: a) On 04/23/2025, a record review was completed for Resident #101's PAS submitted 11/21/23. Sections III (MI/MR Assessment) and V (Supplemental Questions for Major Mental Illness or suspected MI) of the PAS indicated no diagnoses. Resident #101 had an admission diagnosis of Bipolar Disorder, Unspecified. b) On 04/23/2025 at 3:31, the Director of Nursing confirmed there was no bipolar diagnosis on the initital PAS and stated, it was an oversight on our part.
- Potential for harm · Dcited before2025-04-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview and review of documentation the facility failed to develop and implement a comprehensive person-centered care plan to include trauma informed care for resident who had diagnosis of Post Traumatic Stress Disorder (PTSD). This is true for resident #59. Facility Census 121. Findings included: a) On 04/22/25 at 10:23 AM a reviewed resident's diagnosis list included: F43.10 Post-Traumatic Stress Disorder, Unspecified with an onset date of 08/26/24. b) On 04/22/25 at 10:30 AM review of resident's care plan and there was no evidence that Post Traumatic Stress Disorder was addressed on Resident #59's care plan. c) On 04/23/24 at 3:12 PM during an interview with social worker #97 who reported that she was not aware that resident had a diagnosis of Post Traumatic Stress Disorder (PTSD). She acknowledged that resident had a behavior management program and was not receiving trauma-informed care. She also acknowledged that PTSD was not addresses in resident's care plan.
- Potential for harm · Dcited before2025-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, inspection, and record review, the facility failed to follow a physician's order for the administration of oxygen. This was a random opportunity for discovery. Resident Identifier: #108. Facility Census: 121. Findings Include: a) Resident #108 During an interview with Resident #108 on 04/21/25 at approximately 2:37 PM, it was noted that the resident was receiving oxygen therapy. An inspection of the oxygen concentrator showed that it was set to deliver 3.0 liters per minute. The resident mentioned that she had just finished her breakfast and expressed that she was comfortable. Record review on 04/22/25 at 9:12 AM revealed a physician's order that stated: OXYGEN AT 2 LPM CONTINUOUS VIA NC D/T COPD Ongoing observation during the course of the survey revealed the following readings: On 04/22/25 at approximately 8:37 AM, the oxygen concentrator was observed to be set at 3.0 liters per minute. On 04/23/25 at approximately 11:29 AM the oxygen concentrator was observed to be set at 2.5 liters per minute. On 04/23/25, at approximately 11:31 AM, RN #73 was informed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to provide Trauma informed care for resident with a diagnosis of Post Traumatic Stress Disorder (PTSD). This is true for resident #59. Facility Census #121. Findings Included: a) On 04/22/25 at 10:23 AM a reviewed resident's diagnosis list included: F43.10 Post-Traumatic Stress Disorder, Unspecified with an onset date of 08/26/24. b) On 04/22/25 at 10:30 AM review of resident's care plan and there was no evidence that Post Traumatic Stress Disorder was addressed on Resident #59's care plan. c) On 04/23/24 at 3:12 PM during an interview with social worker #97 who reported that she was not aware that resident had a diagnosis of Post Traumatic Stress Disorder (PTSD). She acknowledged that resident had a behavior management program and was not receiving trauma-informed care. She also acknowledged that PTSD was not addresses in resident's care plan.
- Potential for harm · D2024-08-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b) Resident #57 On 04/07/24 at approximately 7:30 PM, Resident #89 was near the nurse's station, at the table where books were laid out for the resident's use. She was selecting some books from the table when Resident #57 took exception to it. Resident #57 beckoned her over, grabbed her fingers and twisted hard, yelling Give me the books. Put them back! Resident #89 was a [AGE] year-old female diagnosed with dementia, short term memory loss, inability to process information, and a lack of capacity to make medical decisions. Resident has resided at the facility since March 2024. Her Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 07/12/24 showed the resident had a Brief Interview for Mental Status (BIMS) score of 1, indicating severe cognitive impairment. On 04/07/24 at approximately 7:30 PM, Resident #89 was near the nurse's station, at the table where books were laid out for the resident's use. She was selecting some books from the table when Resident #57 took exception to it. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure that all alleged violations involving abuse and the administration of physician ordered medication in excessive doses were reported in a timely fashion to all appropriate state agencies. This was true for two (2) out of seven (7) facility reported incidents (FRIs) reviewed. Resident identifier: #89. Facility census: 121. Findings included: a) On 07/17/24, RN #183 was notified of a rumor that LPN #406 may be administering extra melatonin to the residents on the dementia unit to help them sleep better. On 07/22/24, the Director of Nursing was notified by RN #183 of the rumor and was told that RN #183 believed it to be true. The facility reported the allegation on 07/25/24. During an interview on 08/27/24 at 11:25 AM, Assistant Administrator #130 reported that the facility had been so involved in investigating the validity of the allegation that it had been an oversight that the allegation had not been reported timely. b) Resident #89 On 04/07/24 at approximately 7:30 PM, Resident #89 was near the nurse's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure resident falls resulting in serious bodily injury were reported in a timely manner to the appropriate state agencies. The failure to make a timely report and to report to the appropriate state agencies was true for three (3) of three (3) sampled residents for falls resulting in serious bodily injury during the Long Term Care Survey Process. Resident identifiers: #57, #108, and #67. Facility census: 119. Findings included: a) Resident #57 A medical record review, completed on 03/28/23 at 08:10 PM, revealed the following details: -Resident #57 experienced a fall on 12/16/22. -An x-ray was obtained and on 12/17/22. -A nurses note on 12/17/22 at 2:15 PM noted, Received final x-ray report as follows: Acute fracture involving the femoral neck bone which indicated a hip fractured. -Resident #57 was then sent out to the hospital and admitted for surgical repair. -A review of the facility reportable's revealed the serious bodily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the pharmacist failed to identify incomplete medication orders during their Medical Record Review (MRR). Resident identifiers: #42, #91 and #104. Facility Census: 119 Findings Included: a) Resident #42 Resident #42 has a diagnosis of anxiety and major depressive disorder. She has an order for Buspirone (anti anxiety medication) tablet 5 milligrams, oral, twice a day at 6:00 AM and 6:00 PM start date 11/09/22 with no end date. There was no diagnosis listed for this medication order. The pharmacist failed to identify this incomplete medication order during their MRR. This was confirmed with the Director of Nursing on 3/28/23 at 1:30 PM. b) Resident #91 Resident #91 has an order for Cipro (antibiotic) (Ciprofloxacin HCL) tablet; 250 milligrams; oral twice a day at 6:00 AM and 8:00 PM. Start date of 3/21/2023, ending on 3/28/2023. There was no diagnosis for this medication order. According to documentation provided, the resident presented confused on 3/16/23 at 9:00 AM. There was an order from the Physician on 3/16/23 at 11:30 AM for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · E2023-03-29 · tag F0914 — patternProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and staff interview, the facility failed to ensure resident rooms were designed or equipped to assure full visual privacy for each resident. This was true for five (5) out of five (5) resident rooms during the long-term care survey process. Resident identifiers: #108, #57, #55, #12, and #103. Facility census: 119. Findings included: a) room [ROOM NUMBER] Observation, on 03/27/23 at 2:11 PM, revealed there was one (1) privacy curtain in the room that could extend in a straight line between the two (2) resident beds in the room. Resident #12 was placed in the A-bed, which is the bed closest to the door. During a second observation, on 03/28/23 at 10:17 AM, LPN #128 acknowledged there was nothing that would afford Resident #12 full privacy should her roommate enter the room in an attempt to get to the B-bed, which is the bed closest to the window. b) room [ROOM NUMBER] Observation, on 03/27/23 at 2:26 PM, revealed there was one (1) privacy curtain in the room that could extend in a straight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain a resident's room in a clean and homelike manner. Feeding tube supplies were in an open box on the floor and filling up the visitor chair in the room. This is true for one (1) of two (2) residents reviewed for feeding tubes. Resident identifier: #18. Facility census: 119. Findings included: a) Resident (R)#18 An observation on 03/27/23 at 10:23 AM, revealed an open box on the floor in R#18's room containing five unused feeding tube bags. In addition, the chair in the room contained two open and one closed case of Glucerna tube feeding bottles, leaving no place for a visitor to sit. At 10:25 AM on 03/27/23, Registered Nurse (RN) #26 confirmed these findings and immediately picked the feeding bags up off the floor and cleared the chair for visitors. .
- Potential for harm · D2023-03-29 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — the official record, unedited, may be distressing
Based on Resident Council Meeting, observations and staff interview, the facility failed to post grievance forms in prominent locations throughout the facility. A resident or resident representative should have access to grievance forms, and freedom to file grievances anonymously. This had the potential to affect a limited number of residents. Facility census: 119. Findings included: a) Posting grievance forms The Resident Council President 03/28/23 at 11:05 AM, reported she was not aware of any grievance forms being available in the facility. She also reported if you wanted to file a grievance you needed to go through staff. During observations after the Resident Council Meeting, it was discovered the grievance forms were not accessible to residents or family in prominent locations on either the second or third floor. In an interview on 03/28/23 at 11:55 AM, with the Director of Social Services, verified the grievance forms were not located throughout the facility and were not accessible to residents and family. .
- Potential for harm · Dcited before2023-03-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to develop a person-centered care plan to address the resident's medical, physical, mental and psychosocial needs. This was discovered for one (1) of five (5) residents reviewed for the area of unnecessary medications. The care plan for Resident #11 was not developed for the use of psychotropic medication. Resident identifier: #11. Facility census: 119. Findings included: a) Resident #11 A medical record review on 03/29/23, revealed Resident #11 had orders for Seroquel 25 milligrams (mg) once daily for paranoid thoughts and agitation, Zoloft 50 mg once daily for major depression, and Buspirone 5 mg twice daily for anxiety. Further medical record review, found there was no care plan developed for use of psychotropic medications. In an interview with the Director of Nursing on 03/29/23 at 11:21 AM, they verified there was no care plan developed for the psychotropic medications for Resident #11. .
- Potential for harm · Dcited before2023-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, staff interview and policy review the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice. The facility failed to complete neurological checks for an unwitnessed fall. This was true for one (1) of three (3) residents reviewed for falls during the Long Term Care Survey Process. Resident identifier: #72 Facility Census: 119 Findings Included: a) Resident #72 Record review on 3/29/23 at 11:31 AM shows Resident #72 had an unwitnessed fall on 11/26/22 at 7:00 PM. She obtained a left leg skin tear which was treated at the center with first aid. Upon review of the neurological policy and medical record documentation the facility did not complete any neurological checks until 11/26/22 at 11 PM, four (4) hours after the fall. The facility policy (not dated) for Events of a Fall states: . Neurological Assessment MUST be performed immediately and then every four (4) hours for seventy two (72) hours following the fall . This was confirmed with the Director of Nursing on 3/29/23 at 10:45 AM. .
- Potential for harm · Dcited before2023-03-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, medical record review, and interview, the facility failed to deliver respiratory care services consistent with professional standards of practice. Oxygen supplies were not properly stored. This was a random opportunity for discovery, during the Long-Term Care Survey Process. Resident identifiers: #64, and #42. Facility census: 119. Findings Included: a) Resident #64 An observation on 03/27/23 at 11:23 AM found Resident #64's face mask for his bilevel positive airway pressure (BIPAP) laying on a shelf without being placed in a protective bag. An interview on 03/27/23 at 11:35 AM with License Practical Nurse (LPN) #145 confirmed that Resident #64's's BIPAP Mask should be placed and stored in a protective bag when not in use. Resident #42 b) On 3/27/23 at 1:40 PM, an observation was made of Resident #42's BiPap mask sitting on the bedside table, not in a protective storage bag. At this time Registered Nurse (RN) #102 confirmed the Bipap was not in the proper storage bag. .
- Potential for harm · D2023-03-29 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each medication order included an adequate indication for use. This is true for two (2) of nine (9) residents reviewed for medications during the long term care survey process. Resident identifiers: #111, #91. Facility census: 119. Findings include: a) Resident (R) #111 A review of the medical record on 03/28/23 at 9:00 AM revealed R#111 had physician orders and medication administration record lacked diagnoses or a reason for medication administration for the following drugs: Augmentin (antibiotic) 500-125 milligrams (mg) once a day Flomax (alpha-blocker used to treat benign prostatic hyperplasia) 0.4 mg once a day Gabapentin (controlled substance used to treat nerve pain) 100 mg three times a day Prilosec (proton-pump inhibitor for heart burn) delayed release 20 mg once a day Risperdal (antipsychotic) 0.5 mg once a day Tylenol 650 mg twice a day During an interview at 9:40 AM on 03/28/23, Licensed Practical Nurse (LPN) #108 reviewed the medical record including the electronic medication administration record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each medication order included an adequate indication for use for psychotropic medications. Resident identifiers: #42 and #104. Facility Census: 119 Findings Included: a) Resident #42 Resident #42 has a diagnosis of anxiety and major depressive disorder. She has an order for Buspirone (anti anxiety) tablet 5 milligrams, oral, twice a day at 6:00 AM and 6:00 PM start date 11/09/22, and was current order at the time of this review. There was no diagnosis for this medication. This was confirmed with the Director of Nursing on 3/28/23 at 1:30 PM. b) Resident #104 Resident #104 has a diagnosis of major depressive disorder. She has an order for Citalopram (anti depressant) tablet 20 milligrams, oral, once a day at 6:00 AM for a diagnosis of Acute embolism and thrombosis of unspecified deep veins of the right distal lower extremity). This is an inappropriate diagnosis for this medication. Citalopram is used for depression , not deep vein thrombosis (DVT). This was confirmed with the Director of Nursing on 3/28/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on Interview and record review the facility failed to ensure all qualified staff had their food handler's card. This has the ability to affect all Residents that get their nutrition from the kitchen. Facility census: 119. Findings included: a) Kitchen On 03/28/23 at 1:23 PM a review of training certificate for food handlers found: Dietary staff #65 - No documentation of Food Handlers Training prior to 03/27/23. During an Interview with the Assistant Administrator on 03/29/23 at 11:45 AM, verified the staff in question did not have Food Handlers Training until 03/27/23. .
- Potential for harm · Dcited before2023-03-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to monitor temperatures on a resident's refrigerator. This was a random opportunity for discovery. Resident identifier: #18. Facility census: 119. Findings include: a) Resident (R) #18 An observation at 10:23 AM on 03/27/23 revealed an incomplete daily temperature log on the side of R#18's refrigerator. The last temperature documented was on 03/23/23. Registered Nurse #26 confirmed R#18's refrigerator temperature log was not up to date during an interview at 10:30 AM on 03/27/23. .
- Potential for harm · Dcited before2023-03-29 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to store garbage and refuse in a proper manner. The compactor areas were polluted with garbage, debris and medical supplies with the potential to attract pests and vermin. This has the potential to affect a limited number of residents that reside in the facility. Facility census: 119. Findings included: a) Compactor areas An observation on 03/29/23 at 1:45 PM found the nursing compactor area had used medical supplies laying on the ground around the compactor. A continued observation on 03/29/23 at 1:53 PM found the kitchen compactor lid was open and the area was littered with kitchen debris, on the ground around the compactor. On 03/29/23 at 1:54 PM during an Interview the maintenance staff #150 they verified the trash and medical supplies should not be laying on the ground around the facility compactors. .
- Potential for harm · Dcited before2023-03-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to maintain a complete and accurate medical record for two (2) of 29 sampled residents during the Long-Term Care Survey Process. Specifically, the facility failed accurately record a written physician order in the electronic medical record for Resident #57 and Resident #108. The facility also failed to maintain a complete and accurate medical record for one (1) of two (2) residents reviewed for the area of dialysis during the Long-Term Care Survey Process. Resident identifiers: #57, #108, and #73. Facility census: 119. Findings included: a) Resident #57 A record review, completed on 03/28/23 at 1:34 PM, revealed the following: -Resident is prescribed Miralax. -The written physician order, dated 10/07/22, read Miralax, 17 gram/dose PO [by mouth] QD [once a day] for constipation. -The physician order in the electronic medical record, failed to include the medical diagnosis of constipation. During an interview, on 03/28/23 at 1:38 PM, the Director of Nursing (DON) stated when the order was placed in the electronic medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to maintain resident's equipment in safe operating condition. During a random opportunity for discovery during the Long Term Care Survey Process, Resident #17's wheelchair was identified to be unsafe. Resident identifier #17. Facility census: 119. Findings included: a) Resident #17 During a random opportunity for discovery on 03/27/23 at 10:30 AM, revealed the wheelchair for Resident #17 had an exposed metal brake handle with a sharp edge, and foam padding taped on the right arm rest. In an interview with Unit Manager #102 on 03/28/23 at 9:40 AM, verified the wheelchair had an exposed metal sharp edge on the brake handle, which could cause injury for Resident #17. Also foam padding on the right arm rest was not easy to clean.
- Potential for harm · Fcited before2021-11-18 · tag F0756 — failed to review each resident's drug regimen — widespreadEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the Drug Regimen Review Policy addressed the time frame in which the physician must respond to the pharmacist's recommendations. This failed practice had the potential to affect all residents residing in the facility. Facility census: 115. Findings included: a) Drug Regimen Review Policy The facility's policy titled Drug Regimen Review, with no implementation date given, was reviewed. The policy did not address the time frame in which the physician must respond to the pharmacist's recommendations. During an interview on at 11/17/21 at 12:07 PM, the Assistant Administrator was informed the facility's Drug Regimen Review Policy did not give a time frame in which the physician must respond to the pharmacist's recommendations. The Assistant Administrator stated the policy would be revised to include this. No further information was provided through the completion of the survey. .
- Potential for harm · E2021-11-18 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and interview, the facility failed to provide evidence residents and/or resident representatives were provided a written Notice of Transfer for three (3) of three (3) records reviewed for an acute hospital transfer. The facility also failed to provide evidence the long-term care Ombudsman had been notified of the transfers. This had the potential to affect more than a limited number of residents transferred or discharged . Resident identifiers: #27, #102, and #107. Facility census: 115. a) Resident #27 A medical record review was completed on 11/16/21 at 11:15 AM. The record review revealed Resident #27 was transferred to the hospital on [DATE]. The record did not reflect the resident/resident's representative was provided a Notice of Transfer, nor did the record reflect the Notice of Transfer was sent to the Ombudsman. On 11/17/21 at 10:00 AM, Business Office Employee #166 reported the Notice of Transfer was not provided to resident / resident representative upon transfer or sent to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-18 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and interview, the facility failed to develop and/or implement person-centered comprehensive care plans for six of 30 residents reviewed during the long term care survey process. Nutritional needs were not addressed for Resident's #46, #71, and #69. Catheter care was not addressed for Resident #64. Behavioral/emotional needs were not addressed for Resident #43. Resident identifiers: #46, #64, #71, #69, and #43. Facility census: 115. Findings included: a) Resident #46 Review of the current physician's orders found orders dated 01/22/21: --Soft diet with puree fruits and vegetables, thin liquids, staff supervision at meals; no Jello mixed with fruit. --Patient to use red built up handle for silverware and soup bowl; scoop plate and two handled cup with lid for meals. Review of the current care plan with the Director of Nursing (DON) on 11/18/21 at 7:53 AM found the care plan did not include any mention of the above orders related to meal service. b) Resident #64 During an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident review, and staff interview, the facility failed to follow physician's orders for six (6) of 30 residents reviewed during the long-term care survey process. Resident identifiers: #107, #69, #85, #83, #46, #71. Facility census: 115. Findings included: a) Resident #107 Review of Resident #107's medical record showed an order written on 11/02/21 for six (6) ounces of nutritional supplement if 50% or less of the meal or snack was consumed. The order stated the amount of supplement given was to be charted. The type of nutritional supplement was not specified. Review of Resident #107's consumption records since 11/02/21 showed the resident had consumed 50% or less for dinner on the following dates: - 11/03/21: 26-50% of meal taken - 11/04/21: refusal of meal - 11/05/21: refusal of meal - 11/07/21: 26-50% of meal taken - 11/08/21: 26-50% of meal taken - 11/09/21: 26-50% of meal taken - 11/11/21: 26-50% of meal taken - 11/15/21: 26-50% of meal taken On 11/05/21 at 6:29 PM, Resident #107 was documented as taking 120 milliliters of a supplement. On 11/09/21 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
b.) Resident #105 An observation on 11/15/21 at 01:42 PM, revealed no operable call system was available in the bathroom for Resident #105. An interview, with Employee #325, on 11/15/21 at 01:51 PM, confirmed there was no functioning call system in Resident #105's bathroom and verified Resident #105 did go in the bathroom and could access a call system if available. An interview with RN # 67, on 11/15/21 at 01:56 PM, verified there should be a functioning call system in the residents bathroom and there was no functioning call light for Resident #105 to activate in case assistance was needed while in the bathroom. A review of the resident centered care plan, dated 11/10/21, for Resident #105, showed the resident was at risk for falls and noted the resident was to use the call light as a fall prevention measure. c.) Resident #72 An observation, on 11/16/21 at 02;23 PM, revealed a tube of Calmoseptine cream on the shelf by the resident's sink. An interview, with RN #38, verified the Calmoseptine cream was on the shelf in the Resident #72's room and there was no order for the cream.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview the facility failed to have food items labeled and dated correctly, unclean equipment in the kitchen, one pantry on enchanted garden refrigerator with spillage and temperature logs in the kitchen were incomplete. This failed practice had the potential to affect a limited amount of residents who receive nutrients from the kitchen and pantry. Facility Census 115. Findings included; a) Kitchen and Pantry On 11/15/21 at 11:56 AM initial tour with Certified Dietary Manager (CDM) #168 found the following items in the reach in refrigerator with no label and/or date: --40 ice tea glasses with no label or date --one (1) bag of french fries open with no date --one (1) bag of carrots open no dates --one (1) bag of Brussels sprouts open with no date. --one (1) onion stored in small bag with no label and date. --mixer stand had debris around rim as well as the back of mixer stand CDM removed items found and discarded and also addressed to cook #73 needed to clean mixer stand. CDM agreed all issued found should have not been like that. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, medical record review and staff interview, the facility failed to establish and maintain an infection prevention program to help prevent the development and transmission of communicable diseases and infections including Covid-19 in regard to, precaution signage and laundry services. This failed practice had the potential to affect more than a limited number of residents in the facility. Resident identifier: #263. Facility census: 115. Findings Included: a) Resident #263 On 11/15/21 at 12:37 AM, found no precaution signs on Resident #263's door. Medical record review on 11/16/21 at 10:38 AM, revealed, Resident #263 was in Covid isolation, Respiratory Droplet Precautions related to being new admission. During an interview on 11/16/21 at 10:41 AM, with the Nurse Aide (NA) revealed, Resident #263, was in modified droplet Precautions. On 11/16/21 at 10:48 AM, Registered Nurse (RN) #27 confirmed, there was no precautionary signage on Resident #263's door. RN #27 placed a sign for respiratory droplet isolation sign in Resident #263's door. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's right to self-determination, and the reassessment of mental capacity as evidenced by the resident's improved cognition. This failed practice was true for one (1) of 30 residents reviewed during the long-term care process. Resident identifier: #94. Facility census: 115. Findings included: a) Resident #94 During an interview on 11/15/21 at 1:43 PM, Resident #94 reported having a cerebral aneurysm and cerebrovascular accident (CVA) prior to being admitted to the facility. Resident reported she has come a long way since her admission a few years ago and has regained a lot of her physical abilities as well as experiencing a marked increase in her cognitive abilities. Resident #94 reported a family member had been appointed to act on her behalf when she was first admitted and that she is very close to that family member. Resident #94 expressed the fact that she and the appointed family member discuss her care openly and there has never been a time she has ever disagreed with her legal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to provide reasonable accommodation in regards to a call light being accessible to the resident. This failed practice had the potential to affect a limited number of residents. Resident identifiers: #39. Facility census: 115. Finding included: a) Resident #39 An observation on 11/15/21 at 2:00 PM found Resident #39 lying in bed without a call light in reach. This failure would make Resident #39 unable to call for help or assistance. On 11/15/21 at 2:15 PM with Registered Nurse (RN) #20 verified, Resident #39's call light was not in reach of resident and stated residents should always have their call system in reach. RN #20 placed the call light in reach at this time. On 11/18/21 at 9:15 AM, the findings were discussed with the Administrator. No other information was provided prior to the end of survey on 11/18/21 at 12:30 PM. .
- Potential for harm · D2021-11-18 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and interview, the facility failed to ensure two (2) of (30) residents reviewed during the long-term care survey process had a Physician Orders for Scope of Treatment (POST) form completed per directions specified by the [NAME] Virginia Center for End-of-Life Care in conjunction with the [NAME] Virginia Health Care Decisions Act (16-30-1). Resident identifiers: #45 and #104. Facility census: 115. Findings included: a) Resident #45 Record review on [DATE] at 03:16 PM, revealed section for Patient Information, Section D - (signature of Patient /Resident, Guardian/MPOA Representative/Surrogate -Mandatory) and Date on Resident #20's active Physician Order for Scope of Treatment Form (POST Form) was not completed. During an interview on [DATE] at 01:22 PM with Social Worker (SW) #180, confirmed Resident #45's POST form D was incomplete. b) Resident #104 Record review on [DATE] at 03:24 PM, revealed section A for Cardiopulmonary Resuscitation (CPR) -Marked Attempt Resuscitation/CPR) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure a Minimum Data Set (MDS) was accurately completed. This is true for one (1) of 30 residents reviewed. Facility census 115. Resident identifier #52. Findings included: a) Resident #52 On 11/15/21 at 1:40 PM review of the MDS for Resident #52 found on 10/01/21 the accurate diet was not captured on MDS. Interview with MDS coordinator #36 on 11/16/21 at 2:17 PM in section K of MDS on 10/01/21 did not capture a therapeutic diet. MDS coordinator #36 reviewed MDS on that date and diet from that MDS review and agreed that it was not accurate and stated, I will have to modify the MDS. .
- Potential for harm · D2021-11-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review, and staff interview, the facility failed to revise the comprehensive care plan when a change in condition occurred. This failed practice had the potential to affect two (2) of 30 residents reviewed during the long-term care survey process. Resident identifiers: #85 and #8. Facility census: 115. Findings included: a) Resident #85 Review of Resident #85's medical records showed the resident experienced weight loss while in the hospital from [DATE] to 11/1/21. On 10/07/2021, the resident weighed 142 lbs. On 11/02/2021, the resident weighed 132 pounds which is a 7% weight loss. On 11/09/21, Resident #85 continued to weigh 132 pounds. On 11/16/21 at 12:40 PM, Resident #85 was noted to be sitting in a chair with her lunch tray in front of her. The resident was not eating. The resident did not respond to the surveyor's questions. During an interview on 11/16/21 at 12:50 PM, Employee #151, who was noted to be distributing trays to residents, stated Resident #85 was independent in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure one of two residents reviewed for the care area of position/mobility received the equipment necessary to maintain proper positioning while using a geri-chair. Resident identifier: #83. Facility census: 115. Findings included: a) Resident #83. Observation of the Resident on 11/15/21 at 1:00 PM found the Resident in his room seated in a geri-chair. The Residents feet were dangling at least a foot above the floor. The chair had no leg rests. A second observation on 11/16/21 at 11:38 AM, with Unit Manager, Registered Nurse (RN) #7 found the resident was again in his room seated in his geri-chair with his feet dangling about 1 foot above the floor. RN #7 confirmed the Resident feet and ankles were swollen with edema. The Resident receives the medication, Lasix for edema. RN #7 said therapy would be contacted to assess the Resident for foot rests for the geri-chair. On 11/16/21 at 12:26 PM, observation found the manager of rehabilitation, certified occupational therapy assistant (COTA) #218 applying a foot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, observation, and record review, the facility failed to ensure tubing and drainage bags were not resting on the floor of the facility for two of four residents reviewed for catheter care. Resident identifiers: #64 and #104. Facility census: 115. Findings included: a) Resident #64 During an interview with the Resident at 1:42 PM on 11/15/21, the Resident said she had a super pubic catheter which she had for about 10 years. She said, I had this before I came to the facility. The Resident was setting in her wheelchair in her room. Observation found the catheter drainage bag was hooked under the seat of her wheelchair. The bottom of the drainage bag and part of the tubing were resting on the floor. A second observation on 11/17/21 at 10:38 AM, found the Resident was setting in her wheelchair in her room. Observation found the catheter drainage bag was hooked under the seat of her wheelchair. The bottom of the drainage bag and part of the tubing were resting on the floor. Unit Manager, Registered Nurse (RN) #67 observed the resident and said, Its supposed to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview, the facility failed to deliver respiratory care services consistent with professional standards of practice. A physician's order for oxygen was not followed. This is true for one of two reviewed during the Long-Term Care Survey Process (LTCSP). Resident Identifier: #93. Facility Census: 115. Findings included: a) Resident #93 An observation of Resident #93, on 11/15/21 at 10:15 AM, revealed the Resident #93 was receiving oxygen at three (3) Liters via nasal cannula (an oxygen delivery device) from an oxygen concentrator. A review of Resident #93's physician order, revealed the order Wear Oxygen at two (2) Liters Per Minute (LPM), via Nasal Cannula continuously, with an order date of 06/10/21. A second observation of Resident #93, on 11/17/21 at 10:50 AM, revealed the Resident was receiving oxygen at three (3) Liters via nasal cannula from an oxygen concentrator. An interview with Licensed Practical Nurse (LPN) #125 on 11/17/21 at 11:00 AM, verified the Resident was receiving oxygen at three (3) Liter Per Minute. LPN #125…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of one resident reviewed for dental services received assistance with obtaining repairs to broken dentures. Resident identifier: #57. Facility census: 115. Findings included: a) Resident #57 On 11/15/21 at 12:25 PM, the resident said his dentures were broken and they needed repaired. He stated, I can't afford to buy a new pair. The resident said his teeth had been broken for quite some time. He believed they were broken while he was at the hospital, when a nurse dropped the denture cup by accident. He stated he had a good looking sandwich for lunch piled high with lettuce, tomato, and meat but he could not bite down on it due to not having his dentures. He said he took the sandwich apart to eat it but it would have been easier if he had his teeth in. The resident retrieved the dentures from his denture cup setting beside the sink. The dentures were soaking in water. A half moon shaped chunk the size of a quarter was missing from the upper denture, just above the teeth area of the denture. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to provide food in a form to meet the needs of residents. This failed practice had the potential to affect two of six residents reviewed for the care area of nutrition. Resident identifiers: #69, #46. Facility census: 115. Findings included: a) Resident #69 Review of Resident #69's medical records showed an order written on 09/10/21 for soft diet with chopped meat with gravy/sauce. On 11/16/21 at 12:20 PM, Resident #69 was observed eating in the third-floor dining area. He had been served from the satellite kitchen on the third floor. Resident #69 was eating turkey with gravy on bread. Some of the turkey was cut into smaller pieces but two (2) pieces of turkey were intact and had not been cut into smaller pieces. The resident left the dining area without eating all the turkey that had already been cut into the smaller pieces. During an interview on 11/16/21 at 12:30 PM, Dietary Aide #41 stated she thought the turkey was soft enough to not need chopped into pieces. During an interview on 11/16/21 at 4:00 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to ensure adaptive eating equipment ordered by the physician was provided to the resident. This was a random opportunity for discovery. Resident identifier: #46. Facility census: 115. Findings included: a) Resident #46 Review of the physician's orders found an order, dated 01/21/21 for: Patient to use red built up handle for silverware and soup bowl, scoop plate and two handled cup with lid for meals. On 11/17/21 at 7:55 AM, observation found nursing assistant (NA) #167 serving the Resident a tray. The food was not in a scooped plate and no built up silverware was present on the tray. This observation was confirmed by Nursing assistant (NA) #167 and Unit Manager, Registered Nurse (RN) #67. The Resident received food in the wrong consistency, RN #67 stopped the tray service and obtained a second tray. Observation of the second tray served on 11/17/21 at 8:03 AM, found food was now served in a scooped plate but the Resident only had 1 red built up handle which was placed on the Residents fork. The Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident's medical record was complete and accurately documented for two (2) of 30 residents records reviewed during the Long Term Care Survey Process (LTCSP). Resident identifiers: Resident # 72 and #14. Census: 115 Findings included: a) Resident #72 A review of the Minimum Data Set (MDS) dated , 10/21/21, noted Resident #72 transferred independently. A review of therapy progress notes dated ,10/21/21, noted Resident #72 to be independent for transfers in the room and bathroom and resident was able to take self to toilet. A review of the Nursing Assistant care plan (Kardex) showed Resident #72 required two (2) person assist for mobility. An interview with Registered Nurse (RN#67), on 22/26/21 at 02:44 PM, verified the Kardex is what the nursing assistants would utilize to provide care , however, the resident is now transferring independently and confirmed the directive was not correct. RN #67 stated further, the Kardex should have been updated to reflect current orders and current plan of care for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure all rooms in the facility were adequately equipped to allow residents to call for staff assistance. This was a random opportunity for discovery during the initial tour of the Long Term Care Survey Process (LTCSP) and affected resident #105. Resident identifier: #105. Facility census: 115. Findings included: a.) Resident #105 An observation on 11/15/21 at 01:42 PM, revealed no operable call system was available in the bathroom for Resident #105. An interview, with Employee #325, on 11/15/21 at 01:51 PM, confirmed there was no functioning call system in Resident #105's bathroom and verified Resident #105 did go in the bathroom and could access a call system if available. An interview with RN # 67, on 11/15/21 at 01:56 PM, verified there should be a functioning call system in the residents bathroom and there was no functioning call light for Resident #105 to activate in case assistance was needed while in the bathroom. .
- No harm found · B2023-03-29 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on Resident Council interviews, observations and staff interview, the facility failed to display the most recent State inspection in a readily accessible area frequented by residents. It was discovered the State inspections were placed in an area too high for residents to reach. This had the potential to affect more than a limited number of residents. Facility census: 119 Findings included: a) State inspection postings During the Resident Council meeting on 03/28/23 at 9:30 AM, it was reported the State inspection surveys results were located on the second and third floors. An observation on 03/28/23 at 10:50 AM, revealed the State survey results were located in wall pockets on the second and third floors. Both locations were observed to have the State inspection survey results placed too high on the walls for residents in a wheelchair to reach. In an interview with the Director of Social Services on 03/28/23 at 11:45 AM, she agreed the State survey results were not accessible to residents in a wheelchair on the second and third floors. .
- No harm found · C2021-11-18 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure staff posting information contained the actual hours worked by nursing staff. This was a random opportunity for discovery and had the potential to affect all residents and visitors wishing to view the information. Facility census: 115. Findings included: a) Staff posting Review of the facility's staff posting found the facility noted the number of licensed and unlicensed nursing staff directly responsible for resident care per shift; however, the actual hours worked by licensed and unlicensed staff directly responsible for resident care per shift was not included. On 11/17/21 at 12:40 PM, the assistant administrator and the administrator said they thought posting the shift times such as working from 7:00 AM to 3:00 PM would be sufficient. Both confirmed the actual hours worked was not included in the posting. The assistant administrator said the issue would be addressed immediately. .
- No harm found · C2021-11-18 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interview, the facility failed to ensure the facility's assessment included an evaluation of the overall number of facility staff needed to ensure sufficient numbers of qualified staff are available to meet each resident's needs. In addition, the assessment did not include a competency-based approach to determine the knowledge and skills required among staff to ensure residents are able to maintain or attain their highest practicable physical, functional, mental, and psychosocial well-being and meet current professional standards of practice. This was a random opportunity for discovery. Facility census: 115. Findings included: a) Facility assessment After review of the Facility Assessment with the facility administrator and the facility's assistant administrator on 11/17/21 at 4:15 PM, the administrator was unable to provide any evidence the assessment included the following: --An evaluation of the overall number of staff needed to ensure the needs of the residents were met. --The staff competencies that are necessary to provide the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WEIRTON GERIATRIC CENTER ESOP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/1997 |
| PULICE, VICKIE | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 03/03/2000 |
| QUATTROCHI, GENO | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 08/03/2017 |
| QUATTROCHI, JASON | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 08/03/2017 |
| QUATTROCHI, RHONDA | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 07/14/1982 |
| RICHARDS, CASEY | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 08/29/2018 |
| BRANCAZIO, HELEN | Individual | CORPORATE DIRECTOR | — | since 01/26/2012 |
| KEISTER, DOTTIE | Individual | CORPORATE DIRECTOR | — | since 08/22/2006 |
CMS files one row per role, so the 13 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515037. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.