Valley Vista Nursing And Transitional Care LLC
6120 N. Vineland Ave, North Hollywood, CA 91606 · For profit - Limited Liability company · 72 certified beds · (818) 763-6275 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (124) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $35,997 in federal fines (most recent 2024-08-19)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.0% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.4% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.8% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 1.6% | 3.3% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.8% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.5% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.6% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.8% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 14.1% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.9% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 9.4% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 98.1% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 31.3% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.4% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.05 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.36 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.4%CMS range 25.9–54.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.4–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 5.6–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.47 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 72 beds and averages 67.4 residents a day — about 94% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.58 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.27 on weekdays — 16% thinner on weekends. RN hours go from 0.55 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
124 citations, most serious first. The 12 most serious are shown; the remaining 112 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 23 sample residents (Resident 216) who had a behavior of ingesting foreign objects (when a person swallows objects that may be inserted/ingested into the body accidentally or intentionally that is not meant to be eaten such as batteries, paper clips, nails, pins, screws, coins, plastic, pens) was supervised to prevent ingesting a paper clip and batteries by failing to: 1. Monitor and supervise Resident 216 to ensure the resident did not have episodes of self-harm behavior (the resident ingested a paper clip on 8/19/2024 and ingested batteries on 8/25/2024) in accordance with the care plan focusing on risk for injury. 2. Notify the Primary Medical Doctor (PMD) on 8/19/2024 that the ordered STAT (to do something immediately or without any delay) abdominal x-ray (AXR - imaging test that looks at organs and structures in the abdomen) was not done immediately (after the resident had ingested a paperclip) as ordered by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 2) had the right to be free from physical abuse (willful infliction of injury resulting physical harm, pain, or mental anguish) on 12/6/2023 at 7 a.m. when Resident 1, who had recent history of striking out, was impulsive, aggressive and was able to walk around unassisted, hit Resident 2 several times on the face and body. This deficient practice resulted in Resident 2 being subjected to physical abuse by Resident 1 while under the care of the facility, causing Resident 2 to have a nosebleed, generalized pain (sensation of unpleasant feeling indicating potential or actual damage to some body structure felt all over, or throughout the body) and nasal (relating to the nose) pain, and requiring first aid (first and immediate assistance given to any person with either a minor or serious illness or injury). Resident 2 manifested feelings of anxiety (feeling of worry, nervousness, or restlessness [uneasiness]),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure to administer medications as ordered by the physician for two of three sampled residents (Residents 1 and Resident 2).These deficient practices had the potential to delay Residents 1's and Resident 2's care and negatively affect residents' health and well-being. Findings:a. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 8/29/2025 with diagnoses including glaucoma (a group of eye diseases often due to increased pressure inside the eye, leading to irreversible vision loss and blindness if untreated), idiopathic peripheral autonomic neuropathy (a disease or dysfunction of one or more nerves, typically causing pain, numbness or weakness in the hands and feet), hypertensin (HTN - high blood pressure), and long term (current) use of anticoagulants (a medication that prevents blood clots from forming).During a review of Resident 1's History and Physical Exam (H&P - a comprehensive assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach and the appropriate type of call equipment was placed and the pad call light (a specialty alerting device that have ultra-sensitive touch surface for patients with limited mobility for nurses or other nursing personnel to assist a resident when in need) for four of four four sampled residents (Residents 20, 34, 63, and 66) reviewed under environment task. This deficient practice had the potential to result in a delay of care and services, possible injury, and inability for Residents 20, 34, 63, and 66 to summon health care workers for assistance or adjust their beds for comfort as needed. Findings: 1. During a review of Resident 20's admission Record (AR), the AR indicated the facility admitted the resident on 5/1/2025, with diagnoses including contracture of muscle (an involuntary tightening or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform and provide a written information to all adult residents concerning the right to accept and refuse medical surgical treatment and, at the resident's option to formulate an advance directive (a legal document indicating resident preference on end-of-life treatment decisions) to three of three sampled residents (Residents 8, 42, and 5) by the Social Services Director (SSD) by failing to: 1. Offer advance directive formulation information to Resident 8. 2. Complete the advanced directive acknowledgement form for Residents 42 and 5. The deficient practices violated the resident's rights and/or representative's right to ensure the resident's end-of-life treatment decisions were readily available for staff to honor and implement. Findings: 1. During a review of Resident 8's admission Record (AR), the AR indicated the facility admitted the resident on 9/4/2025, with diagnoses including end stage renal disease (End Stage Renal Disease-irreversible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-21 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for three of four sampled residents (Residents 20, 57, and 2) reviewed for physical restraints by failing to ensure: 1. Resident 20's use of restraint pillow tucked under the sheets had a physician's order, informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered), restraint assessment, and a care plan. The deficient practices had the potential to result in the restriction of the resident`s freedom of movement, a decline in physical functioning, psychosocial harm, physical harm from the resident limbs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure the resident's drug regimen was free from unnecessary drugs for one of five sampled residents (Resident 46) reviewed for unnecessary medications by failing to ensure the facility obtained an informed consent (IC, a voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) on the use of Alprazolam Oral Tablet (a fast-acting prescription tranquilizer used to quickly calm the nervous system) 0.5 milligrams (mg, a unit of weight) tablet by mouth every six hours as needed for anxiety monitor for behavior (m/b) constant complaints of pain for 30 Days. The deficient practice had the potential to result in the use of unnecessary psychotropic drugs (any substance that affects how the brain works, resulting in changes to a person's mood, thoughts, feelings, or behavior) for Resident 46, and can lead to side effect/adverse effect (refers to the negative or harmful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each resident in a nursing facility is screened for a mental disorder (MD - a medical condition that affects how you think, feel, and behave) or intellectual disability (ID - a lifelong condition that begins in childhood, characterized by significantly below-average intelligence and major difficulties managing everyday life skills, communication, and self-care) prior to admission and that individuals identified with MD or ID are evaluated and receive care and services in the most integrated setting for three of five sampled residents (Residents 42, 7, and 9) by failing to ensure the facility: 1. Performed a Preadmission Screening and Resident Review (PASRR - a mandatory federal screening process designed to ensure people with mental illnesses or developmental disabilities (DD) are not inappropriately placed in nursing homes and receive the right care) assessment for Resident 42 when the resident was newly diagnosed with dementia (a progressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (is a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for two of five sampled residents (Residents 11 and 46) reviewed for unnecessary medications by failing to ensure the facility developed and implemented a care plan for: 1. Resident 11's use of Xarelto (a prescription blood thinner). 2. Resident 46's use of psychotropic medications (any medication that alters brain function, thereby changing a person's mood, thoughts, feelings, or behavior) Alprazolam (a fast-acting prescription tranquilizer [best known by the brand name Xanax] used to quickly calm the nervous system) and Aripiprazole (acts as a brain stabilizer that helps regulate mood, thoughts, and behaviors by balancing key chemicals in the brain). The deficient practices had the potential to result in a delay of nursing care and medical interventions for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the comprehensive care plan (is a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) is reviewed and revised by an interdisciplinary team composed of individuals who have knowledge of the resident and his/her needs for three of three sampled residents (Residents 42, 5, and 71) reviewed for pressure injury (localized damage to the skin and/or underlying tissue usually over a bony prominence) by failing to review and revise the fall care plan of the resident to reflect the resident's use of low air loss mattress (LALM, a medical bed that slowly pumps continuous air through tiny, microscopic holes in its surface). The deficient practice had the potential for delayed and unnecessary care for residents. Cross reference F686. Findings: 1. During a review of Resident 42's admission Record (AR), the AR indicated the facility admitted the resident on 1/27/2026, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with pressure ulcers/injury (a skin and tissue injury caused by prolonged pressure on the skin, often over bony areas) receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing for three of three sampled residents (Residents 42, 5, and 71) reviewed under pressure ulcer/injury by failing to ensure the low air loss mattress (LALM, a specialized bed mattress that helps prevent and treat pressure ulcers [bedsores] by using a continuous flow of air to regulate temperature and moisture on the skin) of the residents were set according to the residents` weight. The deficient practices had the potential for worsening of pressure injury to residents. Cross reference F657. Findings: 1. During a review of Resident 42's admission Record (AR), the AR indicated the facility admitted the resident on 1/27/2026, and readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment was free of accident hazards for three (3) of five (5) sampled residents (Resident 1, 34, and 71) reviewed for environment task by failing to ensure the floor mats (a cushioned floor pad designed to help prevent injury should a person fall) did not have equipment or furniture on top of them. The deficient practices increase the risk of accidents such as falls with injuries, poisoning, and electrocution on residents. Findings: 1. During a review of Resident 1's admission Record (AR), indicated the facility admitted the resident on 4/1/2026, with diagnoses including metabolic encephalopathy (confusion or changes in thinking caused by a medical problem in the body); type 2 diabetes mellitus with other circulatory complications (a disorder characterized by difficulty in blood sugar control that has caused blood circulation problems); lack of coordination (trouble with balance or movement). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Ecited before2026-05-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with urinary catheters (a thin, flexible, hollow tube inserted into the bladder to drain urine when a person cannot urinate normally) received proper care and services for three of four sampled residents (Residents 42, 5, and 1) reviewed for urinary catheter or urinary tract infection (UTI, a common infection that occurs when bacteria enters and multiplies in the urinary system, which includes the kidneys, bladder, and urethra) by failing to ensure: 1. Resident 42's urinary catheter did not have loops and was not touching the floor. The loop had urine on them with sediments (a substance settling at the bottom of a liquid). 2. Residents 5 and 1's urinary catheter had a leg strap (a portable, handheld container designed to collect urine when a person cannot get to the bathroom) or stat lock (a specialized, adhesive device used in hospitals to securely hold a catheter tube in place on a patient's skin) on them. The deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper documentation for peripherally inserted central catheter (PICC- is a long flexible tube placed in the arm that goes to a large vein near the heart to give medication or fluids for long time) line dressing for one (1) of one (1) sampled resident (Resident 80), as the resident`s PICC dressing did not have date, time, and staff initials in accordance with facility policy and procedure. This deficient practice had the potential to affect proper monitoring of dressing changes and infection control practices. Finding: During a review of Resident 80's admission Record (AR), the AR indicated the facility admitted the resident on 5/13/2026, and readmitted on [DATE], with diagnoses including sepsis, unspecified organism (a serious body infection spreading through the blood stream, where the exact germ causing the infection is unknown); Lack of coordination (trouble with balance or movement); essential (primary) hypertension (high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for six of six sampled residents (Residents 8, 42, 5, 50, 35, and 59) reviewed for respiratory care. The facility failed to ensure: 1. Resident 8's oxygen via nasal cannula (a lightweight, flexible plastic tube that delivers extra oxygen (supplemental oxygen) directly into the nostrils via two small, comfortable prongs) was changed per physician's order. 2. Resident 42's: a. Suction canister (is a temporary, secure storage container used in medical and clinical settings to collect bodily fluids (like blood, mucus, and saliva) that are extracted during surgeries, emergencies, or breathing treatments) was labeled with the name of the resident and the date it was last changed. b. Yankauer (a rigid, curved plastic wand attached to a vacuum tube) and suction tubing (is a flexible, hollow hose used in medical settings to connect a vacuum machine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring and administering of all drugs and biologicals to meet the needs of each resident for one (1) of three (3) sampled resident (Resident 48) by failing to ensure the licensed nurses (LNs) administered Resident 48's 9 a.m. dose of divalproex sodium (a type of medication to treat epilepsy (a brain condition that causes a person to have repeated, unprovoked seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]), manage the manic or mixed episodes of bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and prevent migraine headaches and levetiracetam (also known as Keppra, a prescription medication used to prevent and control seizures in people with epilepsy) on 5/13/2026 and 5/17/2026. This deficient practice placed Resident 48 at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 5) was free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use. The facility failed to rotate (a method to ensure repeated injections are not administered in the same area) Resident 5's subcutaneous (sq, beneath the skin) insulin administration sites. This deficient practice had the potential for Resident 5 to experience adverse effect (unwanted, unintended result) of same-site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Findings: During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one out of two sampled dietary aids (DA) specific competency and skills checklist for year 2024 and 2025 were completed. This deficient practice has the potential to negatively affect residents such as improper food handling and unsafe practices to prevent foodborne illness or cross contamination in the kitchen. Findings: During a concurrent interview and record review on 5/21/2026 at 10 a.m. with the Director of Staff Development (DSD), DA 1's employee file was reviewed. The DSD stated there was no documentation to indicate a current skills check list for the year 2024 and 2025. The DSD stated the last skills check in the employee file was completed 2023. The DSD stated the last in-service skills check list was not found in the file as well. During an interview on 5/21/2026 at 10:10 a.m. with the DSD, the DSD stated that performance evaluations are important for competency and quality of care. The DSD stated it is her (DSD) responsibility to make sure performance evaluations are being done timely. The DSD explained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Head [NAME] (HC) used the correct scoopers during tray line service for residents on small- portion diets including residents who are on level four (4) International Dysphagia Diet Standardization Initiative diet (a diet texture for individuals with severe swallowing difficulties) diet. This deficient practice has potential for residents who require small portions and are at risk for receiving inaccurate serving sizes, which has the potential to cause unintended weight gain or loss. Findings: During an observation of the tray line on 5/18/2026 at 11:57 a.m. with the HC, the HC was observed serving mashed potatoes. The HC scooped the potatoes using a size 8 scooper (holds 4 fluids ounces [a unit of measure for volume]) as each tray moved down the line. The potatoes were portioned directly from the pan at the steam table. The HC continued serving in the same manner for all residents assigned to receive the small portion. During a review of the facility's [NAME] Spreadsheet Spring Menu for week 4,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen by failing to: 1. Ensure pasteurized eggs (raw eggs that have not been heat-treated to kill harmful bacteria) were available for use. 2. Ensure cleaning logs were dated and kept up to date, including the cleaning logs for the ice machine. 3. Identify and address condensation observed in the freezer. 4. Ensure clean scoops were available for rice and oatmeal. 5. Ensure the measuring scoop for the thickener was properly stored instead of being placed on top of the container after use. These failures had the potential to promote foodborne illness and cross-contamination (unintentional transfer of harmful germs, allergens, or chemicals from one surface, food, or person to another) by exposing residents to unsafe food handling, improper storage conditions, and inadequate hygiene practices in the kitchen. Findings: 1. During a review of Resident 37's admission Record, the admission record indicated the facility initially admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain medical records on each resident that are complete, accurately documented, readily accessible, and systematically organized to one (1) of 1 sampled resident (Resident 46) reviewed for pain management by failing to document timely and per facility policy the administration of pain medications oxycodone (a powerful, prescription-only opioid pain reliever [narcotic]) and ibuprofen (an over-the-counter and prescription medication used to reduce pain, fever, and inflammation). These deficient practices had a potential in the delay of medication administration and places Resident 46 at risk for undue pain. Findings: During a review of Resident 46's admission Record (AR), the AR indicated the facility admitted the resident on 4/10/2026, with diagnoses including mood disorder (a mental health condition that primarily affects your emotional state), generalized anxiety disorder (GAD - is characterized by excessive anxiety and worry about a variety of events or activities), and alcohol dependence (a chronic brain disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff followed the facility's Infection Prevention Control Policy to prevent the spread of infection, when facility failed to ensure the facility's Water Management Program (WMP - a written, step-by-step plan for buildings to ensure their water system was safe, clean, and efficient) was implemented as written. This failure had the potential to result in a lack of a structured plan and allows dangerous pathogens to thrive in the water system, that can lead to disease outbreaks in the facility and cause residents to get sick. Findings: During a concurrent interview and record review on 5/20/2026 at 11:20 a.m. with the Infection Preventionist (IP) and Maintenance Supervisor (MS), the facility's document titled, Water Management Program 2026 Committee was reviewed. The IP stated that he (IP) and the MS are responsible for the water management plan for the facility. The Water Management Program 2026 Committee indicated the meeting was conducted on 1/2/2026. The IP stated the purpose of water management is to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure the influenza (also known as the flu, a highly contagious viral infection that attacks the respiratory system) Vaccination Record consent was signed by the Licensed Vocational Nurse (LVN) and the witness signature was obtained for four of four sampled residents (Resident 15,51,50 and 28). 2. Ensure one of four sampled residents (Resident 28) had documented evidence that the pneumonia (an infection in one or both lungs that causes lungs to become inflamed and fill with fluid or pus) vaccine was offered and administered when the consent was signed 9/2025 for Resident 28. These failures had the potential to place staff and residents at risk for serious outcomes such as being hospitalized due to pneumonia and influenza. Findings: 1a. During review of Resident 15's admission Record, the admission record indicated Resident 15 was initially admitted to the facility on [DATE], with diagnoses including type II diabetes (DM - a chronic condition that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-21 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Provide documented evidence of all employees screening, education, offering, and current Corona virus disease, COVID-19 (highly contagious respiratory illness caused by the SARS-CoV-2 virus) vaccination (medications used to prevent diseases usually given by injection) status. 2. Ensure COVID-19 vaccine screening was done for two of three sampled residents (Resident 50 and 51). These failures had the potential to place staff and residents at risk for serious outcomes such as being hospitalized due to COVID-19. Findings: 1. During a concurrent interview and record review on 5/20/26 at 8:42 a.m. with the Infection Preventionist (IP), the Staff roster vaccination list was reviewed. The Staff roster vaccination list indicated the sections for the Administrator, Dietary Aide 1, and Head [NAME] were blank. The IP stated he (IP) does not have the Administrator, Dietary Aide 1, and the Head Cook's records. During a review of the facility's policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure each resident's entire drug/medication regime was managed and monitored to promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being for one of five sampled residents (Resident 11) reviewed for unnecessary medications by failing to monitor for adverse effects (any unwanted, unpleasant, or harmful result caused by a medical treatment) on the use of Xarelto (a prescription blood thinner). This deficient practice could result in increased risk of a broad range of adverse consequences such as bleeding to Resident 11. Cross reference F656. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted the resident on 8/31/2016, and readmitted the resident on 4/2/2024, with diagnoses including peripheral vascular disease (PVD, a slow progressive narrowing of the blood flow to the arms and legs), atherosclerotic heart disease (a condition where the arteries supplying blood to your heart narrow and harden due to a buildup of fatty plaque…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
During an observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable to one of two Medication Carts (Station 1 Medication Cart 1), by failing to ensure Medication Cart 1 did not have a/an: -Opened glucose test strip (a disposable plastic strip that, when paired with a digital meter, measures the amount of sugar (glucose) in a tiny drop of blood) vial with no open date. -A bottle of Megestrol Acetate Oral Suspension (a prescription liquid medication used primarily as an appetite booster) without an open date. -A new Lantus pen (a pre-filled, disposable device used to inject a long-acting man-made insulin called insulin glargine) mixed with opened insulin pens. The new Lantus pen should have been kept in the refrigerator. -Container of sanitizing wipes mixed with medications. These deficient practices had the potential to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure residents received palatable and flavorful meals consistent with their preference and nutritional needs for one of one sampled resident (Resident 33). This deficient practice had the potential to decrease Resident 33's appetite, reduce food intake, and negatively affect their nutritional status and quality of life. Findings: During a review of Resident 33's admission Records (AR), the AR indicated the facility originally admitted Resident 33 on 9/29/2022 and readmitted on [DATE] to the facility with diagnoses including moderate protein-calorie malnutrition (the body is not getting enough protein and calories from food, causing weight loss, weakness, loss of muscle, and low energy); metabolic encephalopathy (confusion or changes in thinking caused by a medical problem in the body); dysphagia, oropharyngeal phase (starts in the mouth and cannot swallow properly at the beginning, so food or drink does not go down smoothly). During a review of Resident 33's Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its antibiotic (ATB - a medicine that fights bacterial infections by killing bacteria or stopping them from multiplying) stewardship program (a coherent set of actions which promote using antimicrobials responsibly) that includes antibiotic use protocols and a system to monitor antibiotic use for two of four sampled residents (Resident 46 and 66) when the facility failed to: 1. Ensure Resident 46's Ciprofloxacin HCl (a type of antibiotic) Oral Tablet 500 milligrams (mg - a unit of weight) for urinary tract infection (UTI - an infection in the bladder/urinary tract) had monitoring for its adverse effects (an unwanted, harmful, or unpleasant physical or mental reaction caused by a medical treatment, such as a medication or surgery). 2. Ensure there was monitoring for adverse side effects for Resident 66's cephalexin (a widely used prescription antibiotic designed to treat common bacterial infections of the skin, ears, bones, and the urinary or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a person-centered care (CP, a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) for one of three sampled residents (Resident 1), by failing to:1. Develop a care plan to address Resident 3's multiple fractures (a partial or complete break, crack, or split in a bone). 2. Develop a care plan to address Resident 3's pain management. These failures had the potential to delay care and negatively affect Resident 3's well-being. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 3/23/2026 with diagnoses including nondisplaced zone II fracture of sacrum (a crack in the upper, triangular bone at the base of the spine [the sacrum]), multiple fractures of ribs left side, displaced fracture of body of scapula (a severe shoulder injury usually caused by trauma), and other fracture of fourth and fifth vertebra (individual, irregular bones that stack together to form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) was revised for one of three sampled residents (Resident 2), when on 3/16/2026, Resident 2 was transferred to general acute care hospital (GACH) on a 5150 hold (involuntary, 72-hour psychiatric hospitalization for individuals deemed a danger to themselves or others due to mental illness). This deficient practice had the potential to delay provision of care and services for Resident 2.Findings:During a review of Resident 2's admission Record, the admission Record indicted the facility originally admitted Resident 2 on 12/18/2024 and readmitted on [DATE] with diagnoses including schizoaffective disorder (a mental illness that is characterized by disturbances in thoughts affecting mood, and behavior), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for two of three sampled residents (Residents 1 and 3), by failing to ensure:1. Resident 1 received correct dose of Oxycodone Hydrochloride (a strong opioid [a class of powerful drugs used to treat moderate to severe pain by affecting the brain and nervous system] pain medication used to treat moderate to severe pain) for severe pain (seven (7) to 10 out of 10 on the numeric pain rating scale [a pain assessment tool that uses a scale ranging from zero [0 - no pain] to 10 [worst pain imaginable], to quantify pain intensity). 2. Resident 3 received correct dose of Hydrocodone-Acetaminophen (a combination medication containing an opioid analgesic (hydrocodone) and a non-opioid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to communicate a change of condition for one of four sampled residents, (Resident 1). Resident 1 was identified with shortness of breath (SOB- the feeling of needing more air, chest discomfort, or having difficulty breathing), but the facility staff failed to inform Resident 1's Primary Physician regarding the change of condition. This delay in notification resulted in Resident 1 requiring emergency services and the need for emergency transfer to a General Acute Care Hospital 1(GACH 1) for treatment. Findings: During a review of Resident 1's admission Record, undated, the admission Record indicated the facility originally admitted Resident 1 on 1/12/2026 with diagnoses including chronic obstructive pulmonary disease (COPD- a chronic inflammatory lung disease that causes obstructed airflow, making it difficult to breath), emphysema (a chronic lung condition causing shortness of breath due to damaged air sacs in the lungs), and hypertensive heart disease without heart failure (a damaged heart due to long-term high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs by failing to administer medications and treatments as ordered by the physician for two of three sampled residents (Resident 1 and 3), by failing to: 1.Ensure licensed staff administered Mupirocin External Ointment (a topical antibiotic used against superficial skin infections) to Resident 1 on 2/6/2026 and 2/7/2026 for the 7 a.m. administration time as ordered by the physician. 2. Ensure licensed staff administered Nystatin Powder (an antifungal medication used to treat skin infections) to Resident 1 on 2/6/2026 and 2/7/2026 for the 7 a.m. administration time as ordered by the physician. 3. Ensure licensed staff administered sacral pressure ulcer (a localized injury to the skin and underlying tissue over…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) was revised for one of three sampled residents (Resident 2) when on 1/19/2026, Resident 2 had an episode of desaturation (low blood concentration), multiple episodes of vomiting, and was transferred to General Acute Care Hospital (GACH). This deficient practice had the potential to delay provision of care for Resident 2 and negatively affect Resident 2's well-being.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 11/24/2024 with diagnoses of heart failure (heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting fluid retention, swelling), epilepsy (a condition with sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares and loss of consciousness), and chronic obstructive pulmonary disease (COPD-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide one of three residents (Resident 1) with the rights for making decisions related to care provided to Resident 1 in his primary understandable language. Resident 1 was discharged from the facility Against Medical Advice (AMA - when a resident leaves a healthcare facility against the advice of their doctor) without receiving discharge instructions related to the risks and benefits associated with leaving the facility AMA in Resident 1's preferred language of Spanish.This deficient practice resulted in the violation of Resident 1's right to be informed in a language the resident understands to weigh the risks and benefits in deciding to leave the facility AMA. Cross reference F627.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 11/9/2022 with diagnoses including alcoholic cirrhosis of the liver with ascites (alcohol-associated liver disease from heavy alcohol drinking causing scarring of the liver and prolonged damage), protein calorie…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of seven sampled residents (Resident 2). On 9/20/2025 at 6 a.m., who were both in the hallway had a physical altercation (a confrontation or fight involving physical contact or force) in which Resident 1 hit Resident 2's right side of the head on the door and punched Resident 2 on the left side of the face with a right closed fist. This deficient practice resulted in Resident 2 being subjected to physical abuse by Resident 1 while under the care of the facility. On 9/20/2025, Resident 2 sustained left eye redness and pain level on three (mild pain) out of ten on the numeric pain rating scale (a pain assessment tool that uses a scale ranging from zero [no pain] to ten [worst pain imaginable], to quantify pain intensity). In addition, based on the Reasonable Person Concept (refers to a tool to assist the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was provided with discharge instructions in the language (Spanish) preferred by Resident 1 to fully understand the risks and benefits associated with leaving the facility against medical advice (AMA - when a resident leaves a healthcare facility against the advice of their doctor). This deficient practice resulted to Resident 1 being discharged on 9/20/2025 at approximately 10 a.m. without understanding the risks and benefits of leaving the facility AMA. Cross reference F552.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 11/9/2022 with diagnoses including alcoholic cirrhosis of the liver with ascites (alcohol-associated liver disease from heavy alcohol drinking causing scarring of the liver and prolonged damage), protein calorie malnutrition (an imbalance of nutrients needed by the body), and alcohol dependence (a disorder characterized by the inability to control consumption of alcohol).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-02 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medication (medications that affect the mind, emotions, and behavior) and the use of chemical restraints (any drug that is used for discipline or staff convenience and not required to treat medical symptoms) for one of three sampled resident (Residents 1) by failing to: 1.Provide ongoing re-evaluation of the need for psychotropic medication by failing to ensure PRN (given as needed or requested) Haloperidol (a medication used to treat mental health conditions to reduce hallucinations, delusions, and uncontrolled movements) was ordered with an end date (time at which a medication will no longer be dispensed and will be required to be re-prescribed). 2. Monitor Resident 1 for measurable behaviors related to schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). These deficient practices had the potential to result in the administration of unnecessary psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) was reviewed and revised for one of three sampled residents (Resident 1) by failing to update Resident 1's care plan to reflect Resident 1's indwelling catheter (a flexible plastic tube inserted into the bladder that remains there to provide continuous urinary drainage). This failure had the potential to delay care and negatively affect Resident 1's well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 7/11/2025 and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD- a progressive lung disease that blocks airflow, making breathing difficult), acute respiratory failure (a severe condition where lungs can't adequately oxygenate blood or remove carbon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs for one of three sampled residents (Resident 1) by failing to assess Resident 1's blood glucose (body's main energy source, regulated by the hormone insulin) level during a change in Resident 1's condition (a significant alteration in a resident's physical or mental state) on 11/15/2025. This deficient practice had the potential to place Resident 1 at risk for delayed care and negatively affect Resident 1's well-being.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 7/11/2025 and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD- a progressive lung disease that blocks airflow,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents with an indwelling catheter (a flexible plastic tube inserted into the bladder that remains there to provide continuous urinary drainage) receive proper care and services for one of three sampled residents (Resident 1), by failing to ensure Resident 1 received indwelling catheter care and monitoring. This deficient practice had the potential to place Resident 1 at risk for urinary tract infection (UTI- an infection in the bladder/urinary tract) and negatively affect Resident 1's well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 7/11/2025 and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD- a progressive lung disease that blocks airflow, making breathing difficult), acute respiratory failure (a severe condition where lungs can't adequately oxygenate blood or remove carbon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice for one of three residents (Resident 1), by failing to: 1. Ensure Resident 1's oxygen concentrator (a medical device that provides a concentrated source of oxygen) was turned on and the nasal cannula (a medical device that provides supplemental oxygen therapy) was connected to Resident 1. 2. Follow physician orders for Resident 1's oxygen administration and peripheral oxygen saturation (spO2-the percentage of oxygen-carrying hemoglobin in the blood with a normal level for healthy people typically 95-100 percent [&-unit of measurement]) monitoring. These deficient practices had the potential for Resident 1 to experience shortness of breath, respiratory distress, and negatively affect Resident 1's well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 7/11/2025 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for two of four sampled residents (Resident 2 and Resident 3), by failing to develop and implement a care plan for the residents` discharge planning (a process where the facility staff, doctors, the resident and/or the resident's family collaboratively create a plan for after the resident leaves the facility, making sure the resident has the resources needed to stay safe at home or at another facility). This deficient practice had the potential to result in an unreasonable delay with the progress of Resident 2 and Resident 3's plan to be discharged from the facility to a community setting. Findings: 1. During a review of Resident 2's admission Record, dated 9/05/2025, the admission Record indicated the facility admitted the resident on 4/24/2024 with diagnoses including chronic obstructive pulmonary disease (a progressive lung disease that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards for one of four sampled residents (Resident 1) by failing to document the communications social services had with Resident 1 and the actions taken by social services regarding the resident`s discharge planning. This failure resulted in an incomplete medical record that is not in accordance with the facility's own policies and procedures. Findings:During a review of Resident 1's admission Record, dated 8/14/2025, the admission Record indicated the facility originally admitted the resident on 5/10/2024, and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (a progressive lung disease that makes it difficult to breathe due to damage to the lungs and airways), chronic kidney disease (a condition where the kidneys become damaged and slowly lose the ability to clean waste and fluids from the blood), and major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light (an alerting device used to contact nursing personnel for assistance) for one of three sampled residents (Resident 1) was accessible and within reach. This failure had the potential to prevent Resident 1 from being able to contact facility staff for help as needed. Findings: During a review of Resident 1's admission Record, dated 8/14/2025, the admission Record indicated Resident 1's diagnoses included lumbar spondylosis (a condition in which the bones and cartilage of the low back are wearing out over time), neuropathy (a condition where nerves in the body are damaged, leading to pain, weakness, and/or difficulty with balance and coordination), and respiratory failure (a condition where the lungs is unable to adequately exchange oxygen and carbon dioxide, leading to dangerously low oxygen levels and/or high carbon dioxide levels in the blood).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 4/4/2025, the MDS indicated Resident 1 was dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the respiratory care for one of three sampled residents (Resident 1) was provided in accordance with professional standards of practice and per the doctor's orders, when Resident 1's nasal cannula (a flexible device that delivers extra oxygen through a tube and into the nose) was found inside Resident 1's mouth. This failure had the potential to decrease Resident 1's oxygen levels, leading to respiratory distress (when a person has difficulty breathing because there is not enough oxygen received in the lungs).Findings: During a review of Resident 1's admission Record, dated 8/14/2025, the admission Record indicated Resident 1's diagnoses included congestive heart failure (a condition where the heart cannot pump enough blood to meet the body's needs, which leads to fluid back up in the body especially in the lungs), pleural effusion (when excess fluid builds up between the lung and the chest wall), and respiratory failure (a condition where the lungs is unable to adequately exchange oxygen and carbon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to:1. Ensure staff wear personal protective equipment (PPE) inside a novel respiratory precaution room for one of nine sample residents (Resident 5).2. Ensure a visitor wear PPE inside a novel respiratory precaution room (Resident 7) for one of seven sample residents.3. Ensure staff wear PPE inside a novel respiratory precaution room for two of nine sample residents (Resident 8 and Resident 9).These deficient practices increased the risk of COVID (highly contagious respiratory disease) transmission to other residents who were not infected. Findings:Findings: A. During a review of Resident 5's admission Record, the admission Record indicated the facility admitted Resident 5 on 12/18/2024 with diagnoses including anxiety (a feeling of worry, nervousness, or unease, typically about an event or something with an uncertain outcome) and anemia (a condition where your blood doesn't have enough healthy red blood cells (RBCs) or hemoglobin to carry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a sanitary, orderly, and homelike environment for one of three sample residents (Resident 1) by failing to maintain cleanliness of Resident 1's room and restroom.This failure had the potential to negatively impact Resident 1's psychosocial well-being (refers to a resident's overall mental, emotional, and social health, encompassing aspects like happiness, life satisfaction, self-esteem, social functioning, and a sense of purpose).Findings:During a review of Resident 1's admission Record (AR), the AR indicated facility admitted Resident 1 on 6/26/2025, with diagnoses of depressive disorder (mental health illness causing a persistent feeling of sadness, loss of interest, and can interfere with daily life), hypertension (high blood pressure), and anxiety disorder (feeling of anxiousness that affects daily life). During a review of Resident 1's History and Physical (H&P,) dated 6/26/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents rights to formulate an Advance Directive (AD, a legal document that outlines an individual's wishes regarding medical care in the event they become incapacitated and unable to communicate their preferences) for three of five sampled residents (Resident 20, 219, and 119) reviewed under the AD care area by failing to provide written information concerning the right to formulate an AD. This deficient practice had the potential to violate the residents' right to have their wishes honored regarding health care decisions. Findings: a. During a review of Resident 20’s admission Record (AR), the AR indicated the facility originally admitted the resident on 3/17/2025 and most recently re-admitted the resident on 5/1/2025 with diagnoses that included End Stage Renal Disease (ESRD -irreversible kidney failure), type two diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medication (medications that affect the mind, emotions, and behavior) and the use of chemical restraints (any drug that is used for discipline or staff convenience and not required to treat medical symptoms) for three of five sampled resident (Residents 219, 36, and 31) reviewed under the Unnecessary Medications, Chemical Restraints / Psychotropic Medications care area by failing to: 1. Obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) prior to the administration of psychotropic medication for Resident 219. 2. Provide ongoing re-evaluation of the need for psychotropic medication by failing to monitor for measurable behaviors and adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have, such as impairment or decline in an individual's mental or physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents receiving enteral feeding (EF - also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications by failing to ensure Licensed Vocational Nurse (LVN) 5 did not use a syringe (a small hallow tube without a needle, fitted with a sliding plunger) to push (the act of depressing the plunger in a syringe to apply force in order to advance medications through the gastrostomy tube [GT or g-tube, a tube that is inserted into the stomach) medications through the GT for one (1) of 1 sampled resident (Resident 36) reviewed during the Tube Feeding care area. This deficient practice placed Resident 36 at increased risk for abdominal distention (when air or fluid accumulate in the stomach causing expansion), nausea (an urge to vomit), and vomiting. Findings: During a review of Resident 36's admission Record (AR), the AR indicated the facility originally admitted the resident on 8/16/2024 and most recently admitted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents who received hemodialysis (HD, process of removing waste products and excess fluid from the body) received treatment consistent with professional standards of practice for one of one sampled residents (Resident 51) reviewed under the Dialysis care area by failing to ensure adequate communication with the HD Center regarding no documented assessments done before and after Resident 51's hemodialysis sessions. This deficient practice placed Resident 51 at risk for a delay in care and services and a delay in detecting complications resulting from HD. Findings: During a review of Resident 51's admission Record, the admission Record indicated the facility admitted the resident on 2/21/2024 with diagnoses that included end stage renal disease (the kidneys cease functioning on a permanent basis), dependence on renal dialysis, and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 51's Minimum Data Set (MDS - resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for two of five sampled residents (Resident 36 and 31), by failing to: 1.Ensure Licensed Vocational Nurse (LVN) 5 administered medication per the physician prescribed orders when LVN 5 omitted (did not administer) amiodarone (medication to prevent and treat certain types of serious heart rhythm problems) and famotidine (a medication that reduces stomach acid production) on 7/2/2025 during the 9 a.m. medication pass observation for Resident 36. 2.Ensure LVN 5 did not document the administration of omitted medications amiodarone and famotidine in the resident's medication administration record (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) on 7/2/2025 during the 9 a.m. medication pass observation for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs of residents when [NAME] 1 did not level the number eight (8) scoop (1/2 cup [c, a unit of measurement]) for serving egg noodles. This failure had the potential to result in excess food served resulting to increased nutrient intake of 64 of 69 resident who received egg noodles causing unintended weight gain and ineffective therapeutic diet provisions of 16 of 20 residents on consistent carbohydrate diet (CCHO, a diet with the same amount of carbohydrate [macronutrient found in many foods and drinks, including sugars, starches, and fiber] each meal to manage high blood sugar). Findings: During a review of the facility's daily spreadsheet (a list of food, amount of food that each diet would receive) titled, Menus, dated 6/30/2025, the spreadsheet indicated residents on regular diet (diet with no restriction) and CCHO would include the following foods on the tray: -Swedish meatballs two (2) pieces -Gravy 1-2 ounces (oz, a unit of measurement) -Egg noodles 1/2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food in a form designed to meet individual needs when puree (foods that are smooth with pudding like consistency) pasta was too dry, puree vegetables were watery, and puree meat did not hold its shape on the plate. These failures had the potential to result in difficulty in swallowing, chewing, decrease in food intake and nutrient intake to 9 of 9 residents on puree diet, resulting in unintended (not planned) weight loss and choking (when food gets stuck in your airway, blocking the flow of air to your lungs). Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Menus, dated 6/30/2025, the spreadsheet indicated residents on puree diet would include the following foods on the tray: -Puree Swedish meatballs 1/2 cup (c., household measurement) with gravy -Puree egg noodles 1/2 c -Puree fresh zucchini and carrots 1/3 c. -Puree orange slice 1-2/3 teaspoon -Puree wheat roll 1/4 c -Puree raspberry parfait 1/3 c -Milk 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one (1) of 1 sampled resident (Resident 40) food allergy, food preferences and intolerances were honored when orange slices, cheese quesadilla and pasta were served at lunch on 6/30/2025. Resident 40 was allergic to oranges, had intolerances to milk and milk products and disliked pasta. This deficient practice resulted in Resident 40 being served orange slices, cheese quesadilla, and pasta which had the potential to result in a life-threatening condition such as anaphylactic shock (severe allergic reaction including closure of airways), severe tachycardia (increased heart rate), cardiac arrest (sudden loss of heart function, breathing, and consciousness [the state of being awake and aware of one's surroundings]), diarrhea, dehydration, low food intake resulting to weight loss and/or death for Resident 40. Findings: During a review of Resident 40's admission Record, the admission Record indicated the facility initially admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Kitchen equipment and utensils were not maintained in their proper condition, smooth and easy to clean. a. Vegetables reach-in freezer had ice buildup. b. Reach-in freezer shelves by the preparation area were cracked and stained with amber discoloration. c. Walk-in refrigerator blue shelves were cracked and chipped. 2.Four (4) of 4 cans were stored with non-dented cans. 3.Kitchen equipment and kitchen areas were not cleaned and sanitized. a. Ice machine internal parts had dry hard water buildup and black residues. b. The resident's refrigerator had green dirt. 4.Staff did not perform hand hygiene when washing soiled dishes then cleaning and touching clean resident's carts. These failures had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the reach-in freezer was maintained according to manufacturer's guidelines where there was a gap causing air to come in the reach in freezer resulting in ice buildup of 1 of 2 reach-in freezer. This deficient practice had the potential to result in danger zone temperatures (a range of temperatures in which food-borne bacteria could grow) that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in 64 of 69 medically compromised residents who stored food in the resident's refrigerator and freezer. Findings: During an observation on 6/30/2025 at 8:36 a.m. of the reach-in freezer, observed ice buildup by the door and shelves of the reach-in freezer. During an interview on 6/30/2025 at 8:47 a.m. with the Dietary Supervisor (DS), the DS stated there was an issue with the freezer and it was producing a lot of ice buildup. The DS stated they installed a metal plate so the inside freezer air would not go out. The DS stated the cause of ice buildup…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the food services department when four (4) flies (a type of insect) were observed in the kitchen during trayline (an area where foods were assembled from the steamtable to resident's plate). This failure had the potential to result in 64 of 69 residents, who received food from the kitchen, to acquire food borne illnesses (illness caused by consuming contaminated foods or beverages) by consuming potentially contaminated food. Findings: During a concurrent observation and interview on 6/30/2025 at 12:43 p.m. with the Dietary Supervisor (DS), two (2) flies were flying around the trayline area and landed on the pan. The DS stated the flies probably came in from the outside when the staff opened the door and they needed to place a fly curtain to avoid flies from coming in the kitchen when they open the door. During an observation on 6/30/2025 at 12:58 p.m., observed one (1) fly landed on the blender. During an interview on 6/30/2025 at 1:12 p.m. with the DS, the DS stated there were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences to two of three sampled residents (Resident 12 and 47) investigated during review of environment facility task by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within residents' reach. This deficient practice had the potential to result in Residents 12 and 47 not being able to call for facility staff assistance and delay in the provision of necessary care and services that can negatively affect residents' comfort and well-being. Findings: a. During a review of Resident 12's admission Record (AR), the AR indicated the facility admitted Resident 12 on 1/26/2021 and readmitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan (CP, a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) by failing to: 1.Develop and implement a CP for an actual fall for one of two sampled residents (Resident 219) reviewed during the Accidents care area. 2.Develop a CP to address residents' bowel and bladder incontinence (having no or insufficient voluntary control over urination or defecation) management and retraining one of two randomly sampled residents (Resident 119). These deficient practices had the potential to result in miscommunication among interdisciplinary staff, residents, and resident representatives resulting in a delay in care and services. Findings: a. During a review of Resident 219’s admission Record (AR), the AR indicated the facility admitted the resident on 6/18/2025 with diagnoses that included hemiplegia (total paralysis of the arm, leg,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure services provided meet professional standards of quality in accordance with professional standards and comprehensive care plan for two of two sampled residents (Residents 25 and 31) by failing to ensure: 1. Subcutaneous (beneath the skin) insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) administration sites were rotated (a method to ensure repeated injections are not administered in the same area) for Resident 25. 2. Resident 31's Psychotropic medications (medications that affect the mind, emotions, and behavior) had documented evidence for the diagnosis of schizophrenia (a mental illness that is characterized by disturbances in thoughts). These deficient practices had the potential for Residents 25 and 31 to experience adverse effect (unwanted, unintended result) and negatively affect the residents' well-being Cross Reference with F760 Findings: a. During a review of Resident 25's admission Record (AR), the AR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and procedure on cardiopulmonary resuscitation (CPR-an emergency procedure used to restart a person's heartbeat and breathing after one or both have stopped) by failing to ensure one of three Certified Nursing Assistants (CNA) (CNA 4) obtained her CPR certification credentialed by the American Red Cross (ARC-an organization providing disaster relief, blood donation services, and health education) or the American Heart Association (AHA-an organization focused on heart disease prevention, research, and education). This deficient practice had the potential to result in a delay for the provision of CPR to residents in emergency situations. Findings: During a review of CNA 4's CPR certificate, the CPR certification indicated a completion date of [DATE]. During a concurrent interview and record review on [DATE] at 9:03 a.m. with the Director of Nursing (DON), reviewed CNA 4's CPR certificate and the facility's policy and procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs for one of one sampled resident (Resident 31) by failing to obtain physician orders for hemoglobin (a protein in red blood cells that carry oxygen) monitoring before the administration of Epogen (a medication used to treat anemia [a condition where the body does not have enough healthy red blood cells] by creating more blood cells). This deficient practice had the potential for Resident 31 to experience adverse (unwanted, unintended result) cardiovascular (heart and blood vessels) reactions and stroke (loss of blood flow to a part of the brain). Findings: During a review of Resident 31's admission Record (AR), the AR indicated the facility admitted Resident 31 on 4/25/2025 and readmitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents who were incontinent (having no or insufficient voluntary control) of bowel and bladder received services and assistance for one of one sampled resident (Resident 119) by failing to implement the bowel and bladder retraining program when Resident 119 was identified as a candidate for retraining. This deficient practice had the potential to result in increased risk for urinary or bowel incontinence and negatively affecting Resident 119's psychosocial well-being (refers to a resident's overall mental, emotional, and social health, encompassing aspects like happiness, life satisfaction, self-esteem, social functioning, and a sense of purpose). Findings: During a review of Resident 119's admission Record (AR), the AR indicated the facility admitted Resident 119 on 5/27/2025 with diagnoses including anxiety disorder (feeling of anxiousness that affects daily life), bipolar disorder (mood swings that range from the lows of depression to elevated periods of emotional highs), neuropathy (disease or dysfunction of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice for one of one resident (Resident 53) reviewed during Respiratory Care by failing to ensure Resident 53's nasal cannula (a medical device that provides supplemental oxygen therapy) was connected to the oxygen concentrator (a medical device that provides a concentrated source of oxygen). This failure had the potential for Resident 53 to experience shortness of breath, respiratory distress, and negatively affect Resident 53's well-being. Findings: During a review of Resident 53's admission Record (AR), the AR indicated facility admitted Resident 53 on 10/18/2024 and readmitted on [DATE] with diagnoses including respiratory failure with hypoxia (a condition when lungs cannot adequately oxygenate the blood leading to hypoxemia [low blood oxygen levels]), congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a performance review for two of two Certified Nursing Assistants or CNAs (CNA 2 and CNA 3) once every 12 months. This deficient practice had the potential to result in placing residents at risk or reducing care quality. Findings: During a concurrent interview and record review on 7/2/2025 at 8:45 a.m. with the Director of Staff Development (DSD), the DSD stated licensed nurses and CNAs complete an annual competency and performance evaluation based on hire date. During a concurrent interview and record review on 7/2/2025 at 9:11 a.m. with the DSD, reviewed CNA 2's employee file, the DSD stated CNA 2's hire date was 6/29/2018 and her last competency skills check was done on 6/21/2023. The DSD stated the competency skills check for the year 2024 was not done for CNA 2. The DSD stated it should have been done on 6/2024 by the previous DSD. The DSD stated competency is done annually to make sure their nurses are competent with their skills and ensure the right care is provided to their residents. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents were free of unnecessary medication for one of one sampled residents (Residents 31) by failing to monitor Resident 31's hemoglobin (a protein in red blood cells that carry oxygen) levels to ensure Epogen (a medication used to treat anemia [a condition where the body does not have enough healthy red blood cells] by creating more blood cells) was indicated for Resident 31 prior to the administration of the medication. This deficient practice had the potential for Resident 31 to experience adverse (unwanted, unintended result) cardiovascular (heart and blood vessels) reactions and stroke (loss of blood flow to a part of the brain). Cross Reference with F755 Findings: During a review of Resident 31's admission Record (AR), the AR indicated the facility admitted Resident 31 on 4/25/2025 and readmitted on [DATE] with diagnoses including end stage renal disease (ESRD-irreversible kidney failure), chronic obstructive pulmonary disease (COPD-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (% - out of one hundred). Two (2) medication errors out of 29 total opportunities contributed to an overall medication error rate of 6.9% affecting one (1) of five (5) residents observed for medication administration (Resident 36). The medication errors resulted when the facility failed to: 1.Ensure Licensed Vocational Nurse (LVN) 5 administered medication per the physician prescribed orders when LVN 5 omitted (did not administer) amiodarone (medication to prevent and treat certain types of serious heart rhythm problems) and famotidine (a medication that reduces stomach acid production) on 7/2/2025 during the 9 a.m. medication pass observation. 2.Ensure LVN 5 did not document the administration of omitted medications amiodarone and famotidine in Resident 36's medication administration record (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) on 7/2/2025 during the 9 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for one of one sampled resident (Resident 25) by failing to ensure subcutaneous (beneath the skin) insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) administration sites were rotated (a method to ensure repeated injections are not administered in the same area). Cross Reference F658. Findings: During a review of Resident 25's admission Record (AR), the AR indicated the facility admitted Resident 25 on 8/31/2016 and readmitted on [DATE] with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure resident receive and consume foods in the appropriate nutritive content as prescribed by a physician to support the resident treatment and plan of care when one of two sampled resident (Resident 17) during a review of dining observation task, who was on a fortified diet (a diet that includes foods with added nutrients, like vitamins and minerals, that weren't naturally present in those foods) received fortified soup for lunches on 6/30/2025 and 7/1/2025. This deficient practice had the potential to cause weight loss for Resident 17. Findings: During a review of Resident 17's admission Record (AR), the AR indicates the facility admitted Resident 17 on 8/11/2004 and readmitted the resident on 1/14/2021 with diagnoses including type two (2) diabetes mellitus (DM2-a disorder characterized by difficulty in blood sugar control and poor wound healing), gastroesophageal reflux disease (GERD- when stomach acid frequently flows back into the esophagus, causing heartburn and other issues), and essential (primary)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to: 1. Ensure the indwelling urinary catheter (a flexible tube placed in the bladder to drain urine) drainage bag (a urine collection bag connected to the catheter) was maintained off the floor for one of one sampled residents (Resident 20) reviewed during the Urinary Catheter or Urinary Tract Infections (UTI, an infection in the bladder/urinary tract) care area. This deficient practice had the potential to spread infections and illnesses among residents and staff. 2. Ensure food items were not left inside the clean linen storage. This deficient practice had the potential to result in infection risk and cross-contamination. Findings: a. During a review of Resident 20’s admission Record (AR), the AR indicated the facility originally admitted the resident on 3/17/2025 and most recently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Posted Nursing Staffing information was accurate. This deficient practice had the potential to result in residents, visitors, and facility staff not knowing how many staff were available to provide care to the residents. Findings: During a concurrent observation and interview on 6/24/2025 at 7:42 a.m. of the posted nursing staffing information with the Minimum Data Set Coordinator (MDS), the MDS stated the posted nursing staffing information is posted in the front lobby. The MDS stated that the posted nursing staffing information is dated 6/19/2025 and should be dated for 6/24/2025. During a concurrent observation and interview on 6/24/2025 at 1:16 p.m. of the posted nursing staffing information with the Director of Staff Development (DSD), the DSD stated she is the one that is in charge of doing the nursing staffing hours. The DSD reviewed the posted nursing staffing information and stated the nursing staffing information is dated 6/19/2025 it should be dated for today 6/24/2025 with today ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the residents' physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs for two of three sampled residents (Resident 1 and Resident 2) by failing to: 1. Administer treatments as ordered by the physician for Residents 1 and 2. 2. Follow physician order for Resident 1's blood sugar (BS-body's main source of energy) monitoring. These failures had the potential to delay residents' care and negatively affect their well-being. Findings: 1. a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/26/2021 and readmitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), diabetes mellitus (DM-a disorder characterized by difficulty in blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a baseline care plan for one of two sampled residents (Resident 3) within 48 hours of Resident 3's admission. This failure had the potential to cause a delay of care for Resident 3 and negatively Resident 3's well-being. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 11/18/2021 and readmitted Resident on 6/12/2025 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), anxiety disorder (feeling of anxiousness that affects daily life), and schizophrenia (a mental illness that is characterized by disturbances in thoughts). During a review of Resident 3's History and Physical (H&P), dated 6/12/2025, the H&P indicated Resident 3 had impaired cognitive functioning (mental processes that enable people to think, understand, make decisions, and complete tasks). During an interview on 6/18/2025 at 12:58p.m. with the Licensed Vocational Nurse (LVN) 2, LVN 2 stated Resident 3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) for two of three sampled residents (Resident 2 and Resident 3). On 5/31/2025 at 9 p.m., Resident 2 and Resident 3 had a verbal altercation (an angry argument or disagreement expressed through words) in the smoking patio that led to a physical altercation (a confrontation or fight involving physical contact or force) where Resident 3 grabbed Resident 2 by the neck to choke Resident 2. This deficient practice resulted in Resident 2 being subjected to physical abuse by Resident 3 while under the care of the facility. Resident 2 stated when Resident 3 grabbed her (Resident 2) neck, Resident 2 ended up landing on the right side of her (Resident 2) body with her (Resident 2) chair on the ground. The incident made Resident 2 feel shocked (emotionally or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written or electronic record containing all the information the resident needs to effectively manage their own health) for one out of three sampled residents (Resident 1) by failing to ensure Resident 1's care plan was developed and implemented after the physician gave an order for Resident 1 to self-administer medication. This deficient practice had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility initially admitted Resident 1 on 11/5/2024 and readmitted on [DATE] with a diagnosis of hypertension (high blood pressure) and chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing). During a review of Resident 1's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-21 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from significant medication errors by failing to ensure the physician orders were followed. The facility failed to ensure Resident 1's cephalexin oral tablet (a medication, taken by mouth, used to treat bacterial infections) 500 milligrams (mg - unit of measurement) was administered at the scheduled time on multiple dates. This deficient practice placed Resident 1 at risk for untreated infections and had the potential for the development of multidrug-resistant organisms (MDRO - bacteria that becomes resistant to multiple types of antibiotics [a medication that inhibit the growth of bacteria], making them harder to treat). Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/5/2024 with diagnoses including chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term poor airflow), systemic lupus erythematosus (a disease where the immune system of the body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implementa comprehensive, person-centered care plan with measurable objectives and interventions for one of four sampled residents (Resident 2) when the facility did not create and implement a care plan that addressed Resident 2's refusal of indwelling urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) care. This deficient practice placed Resident 2 at risk for not receiving the necessary services and assistance that can result in resident injury or serious condition. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 4/19/2025 with diagnoses including epilepsy (a condition that affects the brain and causes frequent seizures [sudden, uncontrolled body movements and changes in behavior that occurs because of abnormal electrical activity in the brain]), Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2) with indwelling urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) received proper care and services by failing to: 1. Ensure Resident 2's indwelling urinary catheter had an order. 2. Ensure Resident 2 was monitored for the presence of urinary tract infection (UTI- an infection in the bladder/urinary tract). 3. Ensure licensed nurses provided and documented Resident 2's urinary catheter care. These deficient practices had the potential to cause Resident 2 urinary catheter-associated complications including UTI, discomfort, and pain. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 4/19/2025 with diagnoses including epilepsy (a condition that affects the brain and causes frequent seizures [sudden, uncontrolled body movements and changes in behavior that occurs because of abnormal electrical activity in the brain]), Parkinson's disease (a brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary respiratory care and services for one of three sampled residents (Resident 1) by failing to: 1. Ensure Resident 1's oxygen tubing was dated when it was changed. 2. Ensure Resident 1's oxygen tubing was kept inside an oxygen supplies bag when not in use. 3. Ensure Resident 1's oxygen tubing was not touching unclean surfaces. These deficient practices had the potential for Resident 1 to develop respiratory (organs and structures in the body that allow a person to breathe) diseases or infections. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/5/2024 with diagnoses including chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term poor airflow), systemic lupus erythematosus (a disease where the immune system of the body mistakenly attacks healthy tissues and organs, leading to inflammation and damage), and type two diabetes mellitus (DM - a disorder characterized by difficulty in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report within two hours an incident of an alleged abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) for two of three sampled residents (Resident 1 and 2). The abuse incident happened on 5/1/2025 at 7:30 p.m. and was reported to the State Survey Agency on 5/2/2025. This deficient practice had the potential to result in unidentified abuse in the facility and placed Resident 1 and Resident 2 at risk of further abuse. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/23/2024 with the following diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (feeling of anxiousness that affects daily life), and psychosis (a severe mental condition in which thought, and emotions are so affected that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) and implement care plan interventions for one of three sampled residents (Resident 1) to address Resident 1's: 1. Use of Clozapine (a medication primarily indicated for the treatment of schizophrenia [a mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness, and social interactions]). 2. The use of Ativan (a medication used to treat anxiety [a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome]). 3. Change of condition (COC- when there is a sudden change in a resident's condition) when on 4/30/2025 Resident 1 exhibited increased agitation (a condition in which a person is unable to relax and be still), restlessness manifested by striking out staff and making multiple attempts to get out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices for one of three sampled residents (Resident 1) when: 1. The facility failed to accurately document Resident 1 ' s monitoring for mood disorder on the medication administration records (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident). 2. The facility failed to accurately document Resident 1 ' s side effect of the inability to sit still for clozapine (a medication used to treat severely ill patients with schizophrenia [a mental illness that is characterized by disturbances in thought]). These deficient practices resulted in inaccurate documentation of Resident 1 ' s records. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted the resident on 4/29/2025 with diagnoses that included schizophrenia, epilepsy (a brain disorder characterized by recurrent, unprovoked seizures [a sudden, uncontrolled electrical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the residents received care consistent with professional standards of practice for one of three sampled residents (Resident 1) by failing to ensure vital signs (measurements that indicate the status of a person's body's vital functions and are used to assess overall health) were taken prior to discharging Resident 1 home on 4/18/2025, as indicated in the facility's policy. This deficient practice had the potential for delay in Resident 1's care and services. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/3/2025, with diagnoses that included other idiopathic peripheral autonomic neuropathy (nerve damage in the autonomic nervous system (network of nerves) where the cause is unknown, that can affect functions like pulse rate [number of times your heart beats in one minute] and blood pressure [the force of your blood pushing against the walls of your arteries as your heart pumps blood throughout your body]), unspecified (unconfirmed)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain sanitary, orderly, and homelike environment for one of three sample residents (Resident 1) by failing to maintain cleanliness of Resident 1's floor. This failure had the potential to spread infection and negatively impact Resident 1's psychosocial well-being (refers to a resident's overall mental, emotional, and social health, encompassing aspects like happiness, life satisfaction, self-esteem, social functioning, and a sense of purpose). Cross Reference F880 Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE], and readmitted on [DATE], with diagnoses of chronic obstructive pulmonary disease (a chronic lung disease causing difficulty in breathing), systemic lupus erythematosus (a condition that can affect various parts of the body including the skin, joints, kidneys, and other organs, causing pain and inflammation), legal blindness (severe visual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement resident-centered care plan for one of three sampled residents (Resident 1). This deficient practice could have delayed in providing Resident 1's care needs. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE], and readmitted on [DATE], with diagnoses of chronic obstructive pulmonary disease (a chronic lung disease causing difficulty in breathing), systemic lupus erythematosus (a condition that can affect various parts of the body including the skin, joints, kidneys, and other organs, causing pain and inflammation), legal blindness (severe visual impairment), schizophrenia (a mental illness that is characterized by disturbances in thoughts), epilepsy (a neurological condition characterized by recurrent, sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares and loss of consciousness), and contracture of the left hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to teh interrelation of social factors and indivudial thoughts and behavior) needs for one of three sampled residents (Resident 1) by failing to: 1. Administer medications and treatments as ordered by the physician. 2. Provide Resident 1 with enough Oxygen supply to last during clinic appointments. These deficient practices had the potential to place Resident 1 at risk for unrelieved shortness of breath, respiratory complications, and negatively affect Resident 1's life. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE], and readmitted on [DATE], with diagnoses of chronic obstructive pulmonary disease (a chronic lung disease causing difficulty in breathing), systemic lupus erythematosus (a condition that can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one of three sampled residents (Resident 1) by: 1. Failing to maintain clean and sanitary floors in Resident 1's room. 2. Failing to keep Resident 1's bedside commode (portable toilet-a chair with a bucket or receptacle designed to be used by people with limited mobility who cannot easily reach a regular bathroom) clean and disinfected. This deficient practice had the potential to place Resident 1 at risk for acquiring infection and negatively affect Resident 1's quality of life. Cross Reference with F584 Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE], and readmitted on [DATE], with diagnoses of chronic obstructive pulmonary disease (a chronic lung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-02 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that two of six emergency exit doors (Exit Door 1 and Exit Door 2) were free from obstructions. This deficient practice had the potential to prevent prompt evacuation of residents and staff due to obstruction of egress (designated emergency exit door) access in the event of an emergency. Findings: During a concurrent observation and interview on 4/2/2025 at 12:15 p.m. with the Director of Nursing (DON), observed Exit Door 2 (the emergency exit door located at Station 2's hallway between resident Room A and resident Room B) was blocked by a wheelchair and a walker (a device that gives support to maintain balance or stability while walking). The DON stated the walker and the wheelchair blocked the emergency exit door. During a concurrent observation and interview on 4/2/2025 at 12:20 p.m. with the Minimum Data Set Nurse (MDSN), observed Exit Door 1 (the emergency exit door located at Station 1's hallway between resident Room C and resident Room D) was blocked by a wheelchair. The MDSN stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to respect resident ' s rights for one of six sampled residents (Resident 1). Resident 1 had an appointment which was cancelled without Resident 1 being informed. This failure denied Resident 1 the right to receive clear and understandable information about their health condition(s), treatment option(s), and the right to an active participation in personal healthcare plan. Findings: A review of Resident 1 ' s admission Record indicated an admission date of 4/21/2022 with the diagnoses of epilepsy (a brain disorder causing loss of consciousness or involuntary rapid muscle movements of the body), generalized anxiety disorder (persistent worrying or feelings of nervousness), and muscle weakness. A review of Resident 1 ' s Minimum Data Set ([MDS] standardized assessment and care planning tool), dated 3/25/2025, indicated Resident 1 was fully alert and able to answer questions without difficulty. A review of Resident 1 ' s Physician ' s Orders, dated 12/31/2024 at 12:26 a.m., indicated Resident 1 had an eye appointment scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from abuse for two of seven sampled residents (Resident 1 and Resident 2). On 12/23/2024, Resident 1 was subjected to verbal abuse, while Resident 2 was subjected to physical abuse, both by another resident, Resident 3. This deficient practice affects the safety and well being of the residents, exposing the residents to unnecessary physical and mental trauma. Findings A review of Resident 1's admission Record indicated an admission date of 9/20/2024 with the diagnoses of generalized osteoarthritis (having pain, stiffness, or tenderness to joints during movement), Alzheimer's disease (a brain disorder that gradually destroys memory and thinking skills), and lack of coordination (having difficulty in controlling muscles or movement). A review of Resident 1's Minimum Data Set ([MDS] resident assessment tool), dated 12/18/2024, indicated Resident 1 to be with severe impairment in thought process or capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three sampled residents (Resident 1) from physical and verbal abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) on 11/11/2024. Resident 2 was witnessed striking Resident 1 three times on the top of the right foot and yelling at Resident 1. This deficient practice resulted in Resident 1 being subjected to physical and verbal abuse by Resident 2 while under the care of the facility and caused emotional distress and pain to Resident 1. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included legal blindness (severe vision impairment that limits some activities, such as driving), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) with hypoxia (a condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-26 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from misappropriation of property (the intentional, illegal use of the property or funds of another person for one's own use or other unauthorized purpose) for one of three residents (Resident 3) when the facility failed to replace Resident 3's missing book. This deficient practice resulted in Resident 3 book not being replaced. Findings During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle weakness (generalized), depression (a mental health condition that involves a persistent low mood and loss of interest in activities that are usually enjoyable), and essential (primary) hypertension (HTN-high blood pressure). During a review of Resident 3's Minimum Data Set (MDS - a resident assessment tool), dated 10/29/2024, the MDS indicated Resident 3 had the ability to understand and be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive (complete) person-centered care plan (a document that outlines a resident ' s care needs and how they will be addressed) for one of three sampled residents (Resident 1), who was identified as high risk (an identified concern that is likely to cause the resident to experience increased injury or harm) for falls. As a result, on 10/19/2024 at around 1:30 p.m., Resident 1 fell requiring immediate transfer to General Acute Care Hospital 1 (GACH 1) for further evaluation. Resident 1 sustained a facial contusion (an injury to the skin and underlying tissue on the face) and nasal laceration (an injury to the nose). Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted the resident on 6/4/2024 with diagnoses that included encephalopathy (a disturbance of brain function), lack of coordination, dementia (a progressive state of decline in mental abilities), and Parkinson ' s disease (a progressive disease of the nervous system marked by tremor,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1) on 10/11/2024 when Resident 2 punched Resident 1 on the face. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included depression, chronic obstructive pulmonary disease, epilepsy, cachexia, anxiety disorder, and malignant neoplasm of left lung. During a review of Resident 1 ' s Minimum Data Set (MDS- a a federally mandated resident assessment tool), dated 7/19/2024, the MDS indicated Resident 1 had severely impaired cognition and required staff supervision with, toilet hygiene, bathing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse for one of four sampled residents (Resident 1) when on 9/20/2024 at 7:15 a.m. Resident 2 was trying to touch Resident 1 on her right upper arm. Resident 1 told Resident 2 to get off me. Resident 2 grabbed Resident 1 by the shoulder and hit Residents 1's right upper arm. This deficient practice resulted in Resident 1 being subjected to abuse while under the care of the facility. Findings: a. A review of Resident 1's admission Record indicated the facility admitted the resident on 5/10/5024 and readmitted the resident on 8/12/2024 with diagnoses that included chronic kidney disease (a long-term condition that occurs when the kidneys gradually lose their ability to filter blood properly), respiratory disorder (a condition that affects the lungs or other parts of the respiratory system), and hypertensive heart disease (a group of heart conditions that can develop when chronic high blood pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial needs for one of two sampled resident (Resident 3), by failing to schedule Resident 3's neurologist (a medical specialty that deals with the disorders of the nervous system) appointment due to episodes of seizure (a sudden, uncontrolled burst of electrical activity in the brain) as ordered by the physician. This deficient practice had the potential to result in a delay of necessary care and treatment the resident needs. Findings: During a review of Resident 3's Face Sheet (admission record), the Face Sheet indicated the facility originally admitted the resident on 7/17/2019 and readmitted the resident on 6/30/2024 with diagnoses including generalized epilepsy (occurs when the abnormal electrical activity causing a seizure begins in both halves of the brain at the same time), squamous cell carcinoma (a type of cancer [abnormal cells divide in an uncontrolled way] that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-09 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the peripheral intravenous catheter (peripheral IV, a flexible plastic tube that is inserted into a vein to deliver fluids and medications) was labeled with the insertion date for one of one sampled resident (Resident 1). This deficient practice placed the resident at risk for infection due to missed dressing changes and lack of assessment and monitoring of the site. Findings: During a review of Resident 1's History and Physical (H&P), dated 2/4/24, the H&P indicated, Resident 1 had the following diagnoses, but not limited to, metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance that can cause confusion), diabetes mellitus (a long-term condition that affects how the body uses sugar for energy), hypertension (high pressure in vessels that carry blood away from the heart), atrial fibrillation (an irregular and often rapid heart rate), anxiety disorder (feeling of anxiousness that affects daily life), and muscle weakness. During a review of Resident 1's nursing progress notes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-31 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills to ensure the Dietary [NAME] was able to verbalize proper cooling procedures of food. This failure had the potential to result in harmful bacteria growth and cross contamination (a transfer of harmful bacteria from one place to another or one object to another) that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, and other toxins) in 70 of 70 medically compromised residents who received food and have food prepared from the kitchen staff. Findings: During the initial tour observation of the kitchen and interview on 08/27/24 at 07:52 am, with the Dietary Supervisor (DS), observed inside the walk-in refrigerator a pan of cooked roast beef. The DS stated she did not cook the roast beef. During an observation of the temperature of the cooked roast beef with DS current temperature is 62 degrees. The DS checked the temperature of the roast beef with two different thermometers. The DS stated the current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure pharmaceutical services meet the needs of residents by failing to safeguard the access and disposition (the process of returning and/or destroying) of unused medications. This deficient practice had the potential for loss of accountability, that could affect the controls against drug loss and diversion (illegal transfer of a controlled substance or other medication from a lawful to an unlawful channel of distribution or use), and theft. During a medication storage inspection on 08/27/24 at 9:55 am, inside the medication room, observed a bucket with a red plastic biohazard bag liner and a wide lid cover which had a paper taped to it with the statement Please do not throw away med cups, syringes, ETC, here. The plastic biohazard bag was observed to have an assortment of medications pills, insulin bottles, inhalers, eyedrop containers and insulin pens inside it. During an interview on 8/27/2024 at 10:05 am, with Licensed Vocational Nurse (LVN2), LVN 2 stated the medication room is accessible to licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain the kitchen in a clean, safe, and sanitary condition in which food was stored, prepared, and served in accordance with professional standards of food service safety by: 1. Failing to ensure the Dietary [NAME] (DC) follow facility policy for proper cooling process for foods prepared in advance of service. 2. Failing ensure the resident refrigerator (refrigerator for food brougfhgt in by family members) was in working order and ensure the food items stored in the refrigerator and freezer were dated and labeled. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food borne illness for residents who received food from the facility including residents who had food stored in the resident refrigerator. Findings These failures had the potential to result in harmful bacteria growth and cross contamination (a transfer of harmful bacteria from one place to another or one object to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to: 1. Clean and disinfect a frequently used and visibly soiled toilet surface shared by residents in room [ROOM NUMBER] and 23. 2. Clean and disinfect the surface of dispensers filled with alcohol-based hand rub placed in hallways next to rooms next to resident rooms 22, 24, 25, 26, 27. 3. Disinfect and clean dried dark colored smears observed on door frame of room [ROOM NUMBER]. These deficient practices had the potential to result in pathogen (germ) exposure by disease causing microorganisms and placed the facility residents and staff at risk for developing symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever that could lead to other serious medical complications and unnecessary hospitalization of residents and staff. Findings: 1. During an initial facility tour on 8/27/2024 at 7:38 a.m., the [NAME] and [NAME] toilet accessible to residents in room [ROOM NUMBER] and 23 was observed with fecal matter smeared…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-31 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of one sampled resident (Resident 32), had a Resident Representative (RR- An individual chosen by the resident or authorized by State or Federal law to act on behalf of the resident) with legal authority to make medical decisions for the resident. This failure had the potential to result in violation of Resident 32's rights to receive treatment. Findings: During a review of Resident 32's admission Record dated 8/28/2024, the admission Record indicated the facility admitted Resident 32 on 5/17/2024 with diagnoses including, but not limited to, schizoaffective disorder depressive type (a mental health condition effecting mood, thoughts, and behavior, involving combination of feeling of sadness, with hallucinations and believes that might not be true), anxiety disorder (feeling of anxiousness that affects daily life). The admission Record indicated Resident 32's responsible party is a friend (RR 1). During a review of Resident 32's History and Physical (H&P), dated May 2024, the H&P indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview facility failed to provide a safe, clean, and sanitary environment for residents by: 1. Failing to clean and disinfect a [NAME] and [NAME] bathroom (a bathroom that has 2 doors and is accessible to two bedrooms) shared by five residents in room [ROOM NUMBER] and 23. This deficient practice had the potential to expose the residents to disease causing microorganisms and could cause vomiting and diarrhea, severe dehydration, resulting in unnecessary hospitalization, and even death. 2. Failing to ensure shower curtains in resident shower rooms [ROOM NUMBERS] were not visibly dirty. This deficient practice has the potential to cause infection to residents when dirty shower curtains in both resident shower rooms [ROOM NUMBERS] were kept in use. Findings: 1. During an initial facility tour on 8/27/2024 at 7:38 a.m., the [NAME] and [NAME] toilet accessible to residents in room [ROOM NUMBER] and 23 was observed to have fecal matter smeared on the toilet seat, toilet cover and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to investigate and report allegations of abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) for one out of 23 sampled residents (Resident 215) to the State Agency (SA), to the Long Term Care Ombudsman (LTC Ombudsman -an official appointed to investigate individuals' complaints against maladministration), and to the local law enforcement in accordance with the facility's policy and procedures (P&P) titled Abuse Reporting and Investigation updated on 11/2018, by failing to report an allegation of employee-to-resident altercation within two hours after the allegation occurred on 8/20/2024. This deficient practice had the potential to place Resident 215 at risk for abuse and delay of onsite investigation by the State Agency to ensure the residents' allegation of abuse was investigated. Findings: During a review of Resident 215's admission Record, the admission Record indicated the facility admitted the resident to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-31 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. Residents 37 and 49 received their PASARR Level II (Level II) evaluations and determinations (determines the appropriate settings for the resident and recommends what specialized services and/or rehabilitative services the resident needs) when admitted to the facility. 2. Residents 37 and 49 Level II care plans were based on the recommendations of Level II evaluations and determinations. These deficiencies have the potential for Residents 37 and 49 to miss specialized services and or rehabilitative services as indicated by Level II evaluations and determinations. Findings: a. During a review of Resident 37's admission Record (background information; a document containing demographic and diagnostic information), the admission Record indicated, the facility admitted Resident 37 to the facility on [DATE] and readmitted the resident on 2/08/2024 with diagnoses including schizophrenia (a mental illness that cause disturbed or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, functional, and comfortable environment for all residents when one of two showers (Shower room [ROOM NUMBER]) was observed on 8/19/2024 without a shower valve. This deficient practice had the potential to affect the resident's quality of life. Findings: a. A review of Resident 1's Facesheet (admission Record) indicated the facility admitted the resident on 8/10/2024 with diagnosis hypertension (when the pressure in your blood vessels is too high [140/90 mmHg or higher]), lack of coordination (difficulties in controlling and organizing movements) and neuropathy (nerve problem that causes pain, numbness, tingling, swelling, or muscle weakness in different parts of the body). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 8/13/2024 indicated the resident had the ability to understand and be understood. The MDS indicated Resident 1 required substantial to maximal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a comfortable and homelike environment for two of three sampled residents (Resident 1 and Resident 2) when the smell of cigarette smoke entered the facility from the smoking patio into a resident's room, through the hallway, and into Resident 1 and Resident 2's room. This deficient practice had the potential for Residents 1 and 2 to become uncomfortable making them leave their room and wander around the facility. This can also affect their psychosocial wellbeing. Findings: A review of Resident 1's Face Sheet (admission Record) indicated the facility originally admitted Resident 1 on 5/10/2024 and readmitted the resident on 5/31/2024 with diagnoses including, but not limited to, heart failure (long-term condition in which the heart does not pump blood as well as it should), lack of coordination, and acute pulmonary edema (condition caused by excess fluids in the lungs). A review of Resident 1's Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1), who has impaired cognition (ability to think and make decisions), was supervised and monitored by failing to: 1. Ensure Resident 1 did not leave the facility unnoticed and unsupervised. 2. Ensure all the exit alarms were checked for functionality. These deficient practices resulted to Resident 1 ' s elopement on 6/8/2024 from an unknown exit in the facility. The resident had the potential to experience harsh environment/weather conditions, deterioration in mental and physical health due to interrupted medical care and treatment, suffer injury, pain, serious impairment, or death. On 6/12/2024 Resident 1 went to police station and asked for assistance in contacting the resident ' s conservator. Resident 1 ' s conservator informed the facility that the resident refused to return to the facility. Findings: a. A review of Resident 1 ' s Face Sheet (admission record) indicated the facility admitted the resident on 5/3/2024 with diagnoses that included chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure one of five sampled residents (Resident 4) was assisted on eating safely and treated with respect and dignity in a manner that promoted maintenance or enhancement of the quality of life. Certified Nursing Assistant 3 (CNA3) was not at eye level to Resident 4 while assisting the resident to eat. This deficient practice had the potential for Resident 4 to choke and had the potential to affect the resident ' s sense of self-worth and self-esteem. Findings: A review of Resident 4 ' s Face Sheet indicated the facility admitted the resident on 6/24/2021 with diagnoses including hemiplegia (inability to move one side of the body) following cerebral infarction (a lack of adequate blood supply to the brain cells depriving it of oxygen and vital nutrients which caused parts of the brain to die off) affecting the left non dominant side, epilepsy (a group of disorders marked by problems in the normal functioning of the brain), and chronic obstructive pulmonary disease (COPD – a group of disease that cause airflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of three sample residents (Resident 1) by: a. Failing to develop and implement Resident 1 ' s care plan interventions regarding risk for disturbance in sleep pattern related to insomnia (trouble falling and/or staying asleep). b. Failing to develop an individualized care plan with interventions for Resident 1 ' s behavior, psychotropic medication (any drug that affects behavior, mood, thoughts, or perception), and schizoaffective disorder (a mental condition that causes both a loss of contact with reality and mood problems) care plans. These deficient practices placed the resident at risk for not receiving the necessary services and treatment to meet his medical, physical, mental, and psychosocial needs. Findings: a. A review of Resident 1 ' s admission Record indicated the facility initially admitted the resident on 9/24/2021 and readmitted the resident on 11/2/2023, with diagnoses including schizoaffective disorder, lumbago with sciatica (pain that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Resident 1 did not exit the facility without the facility staff's knowledge on 11/21/2023 for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 to sustain an accidental injury while outside the facility's premises. Findings: A review of Resident 1 ' s admission Record indicated the facility initially admitted the resident on 9/24/2021 and readmitted the resident on 11/2/2023, with diagnoses including schizoaffective disorder (a mental condition that causes both a loss of contact with reality and mood problems), lumbago with sciatica (pain that travels from the lower back through the hips and buttocks and down each leg), epilepsy (brain disorder that causes people to have recurring involuntary muscle movements, sensory disturbances and altered consciousness), and Parkinson's disease (a progressive disorder of the nervous system that affects movement). A review of Resident 1 ' s History and Physical, dated 11/3/2023, indicated the resident had the capacity to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement their policies and procedures by not monitoring for specific target behaviors on the use of Quetiapine (Seroquel, antipsychotic medication used to alter brain chemistry to help reduce hallucinations [false perception of objects or events involving the senses], delusions [believing thoughts to be real but are actually false or unreal] and disordered thinking) and Risperidone (antipsychotic medication) for one of three sampled residents (Resident 1). This deficient practice had the potential to result in inconsistent monitoring and placed the resident at risk for receiving unnecessary medication and unrecognized adverse reactions(any unexpected or dangerous reaction to a drug). Findings: A review of Resident 1 ' s admission Record indicated the facility initially admitted the resident on 9/24/2021 and readmitted the resident on 11/2/2023, with diagnoses including schizoaffective disorder, lumbago with sciatica (pain that travels from the lower back through the hips and buttocks and down each leg), epilepsy (brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for six of nine sampled residents (Resident 2, 3, 4, 7, 8, and 9), by failing to: 1. Develop a care plan addressing Resident 2 and Resident 3's refusal to receive coronavirus disease (COVID-19, an acute disease in human caused by coronavirus). 2. Develop a care plan addressing Resident 2' refusal to receive pneumococcal vaccine (an injected medicine that can protect against and often prevent pneumococcal [a type of bacteria] infections [when the immune system fights off the bad germs to get better]). 3. Develop an accurate care plan addressing the resident's COVID-19 transmission-based precautions (a combination of Contact [used for infections, diseases, or germs that are spread by touching the patient or items in the room] and Droplet Precautions [used to prevent the spread of pathogens that are passed through respiratory secretions and do not survive for long in transit] where staff dons full personal protective equipment [PPE, equipment worn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide quality of care in accordance with professional standards of practice to meet the resident's physical, mental, psychosocial needs for one of one sampled resident (Resident 5) by failing to follow-up the resident's hematologist (a doctor who specializes in researching, diagnosing, treating, and preventing blood disorders and disorders of the lymphatic system (lymph nodes and vessels)/oncologist's (a doctor qualified to diagnose and treat tumors) recommendations for a urologist (a doctor who specializes in the study or treatment of the function and disorders of the urinary system) consult. This deficient practice had the potential to result in a delay of care and services for Resident 5. Findings: A review of Resident 5's Face Sheet (admission Record) indicated the facility originally admitted the resident on 9/24/2021 and readmitted on [DATE] with diagnoses including sepsis (a life-threatening complication of an infection) and epilepsy (a brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose a medication that was refused by one of four sampled residents (Resident 4). Resident 4 was refusing molnupiravir (Lagevrio, an antiviral medication) and the licensed nurse refused to take it back and left the medication with Resident 4, who was not assessed as able to do self-administration (the act of administering something to oneself) of medications. This deficient practice denied Resident 4's right to refuse a medication and the potential for the medication to be taken by another resident if not properly disposed. Findings: A review of Resident 4's Face Sheet (admission Record) indicated the facility admitted the resident on 9/8/2023 with diagnoses including chronic obstructive pulmonary disease (COPD, a common lung disease causing restricted airflow and breathing problems) and chronic viral hepatitis C (a long-term inflammation of the liver caused by the hepatitis C virus). A review of Resident 4's History and Physical, dated 9/8/2023, indicated the resident had the capacity to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from any significant medication errors (administration of medication which as not in accordance with accepted professional standards and principles) by: 1. Failing to administer molnupiravir (medication used to treat Coronavirus Disease 2019 [COVID-19, highly contagious viral respiratory infection that spreads from person to person through droplets released when an infected person cough, sneezes or talks]) to Resident 1 as ordered by physician. 2. Failing to ensure Licensed Vocational Nurse 1 (LVN 1) obtain a physician's order for molnupiravir before offering to Resident 1 after the stop date. These deficient practices placed the resident at risk for experiencing complications related to COVID-19 virus and adverse reaction (any unexpected or dangerous reaction to a drug) from the medication. Findings: a. A review of Resident 1's admission Record (Face Sheet) indicated the facility admitted the resident on 5/3/2023, with diagnoses that included urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control measures for three of three sampled residents (Resident 7, 8 and 9) by failing to ensure Certified Nursing Assistant 1 (CNA 1) wore protective goggles while providing care for residents who were placed on isolation precautions, (are used to help stop the spread of germs from one person to another) for Coronavirus Disease 2019 (COVID-19, highly contagious viral respiratory infection that spreads from person to person through droplets released when an infected person cough, sneezes or talks) for Residents 7, 8, and 9. This deficient practice had the potential to result in the spread of the COVID-19 to all residents and staff. Findings: a. A review of Resident 7's admission Record (Face Sheet) indicated the facility admitted the resident on 6/14/2023 with diagnoses that included old myocardial infraction (refers to tissue death of the heart muscle), metabolic encephalopathy (a problem in the brain caused by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to offer the pneumococcal vaccine (a drug that helps the immune system develop immunity from pneumococcal pneumonia [an infectious bacterial lung disease]) to one of five sampled residents (Resident 2), when Resident 2 became eligible to receive the vaccine. This deficient practice had the potential to result in increased risk for pneumococcal infections which may lead to serious health complications such as pneumonia (an infection that inflames your lungs' air sacs), meningitis (inflammation of brain and spinal cord membranes, typically caused by an infection), and bloodstream infections. Findings: A review of Resident 2's Face Sheet indicated the facility originally admitted the resident on 7/25/2023 and readmitted the resident on 8/14/2023, with diagnoses including chronic obstructive pulmonary disease (COPD, a common lung disease causing restricted airflow and breathing problems) and chronic kidney disease (a disease characterized by progressive damage and loss of function in the kidneys [filter waste and excess fluid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-09 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its policies and procedures for one out of seven sampled residents (Resident 1) when the facility: 1. Failed to remove Certified Nursing Assistant 1 (CNA 1) from Resident 1 ' s care and from the facility immediately when the abuse allegation was made. 2. Failed to perform background check on CNA 1 prior to working with residents. These deficient practices had the potential to result in unidentified abuse in the facility and failure to protect residents from a staff member accused of alleged abuse. Findings: a. A review of the Face Sheet indicated the facility admitted Resident 1 on 6/23/2023 and readmitted the resident on 7/28/2023, with diagnoses including unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), essential (primary) hypertension (blood is pumping with more force than normal through the arteries), and hyperglycemia (high blood glucose [blood sugar]). A review of Resident 1 ' s Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its abuse prevention policy for three of seven sampled residents (Resident 1, 2, and 3) by: 1. Failing to ensure an allegation of physical abuse was reported immediately, but not later than two hours after the allegation was made, to the State Survey Agency (SSA) for Resident 1. 2. Failing to ensure the results of the investigation of a resident-to-resident verbal abuse allegation were reported to the SSA within five working days of the incident for Resident 2 and Resident 3. The facility submitted the five-day investigation report on 8/9/2023, 6 working days after the alleged incident. These deficient practices had the potential to result in unidentified abuse and placed the residents at risk for abuse. Findings: a. A review of the Face Sheet indicated the facility admitted Resident 1 on 6/23/2023 and readmitted the resident on 7/28/2023, with diagnoses including unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-07-03 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide at least 80 square feet (sq. ft. - a unit of measurement) per resident in multiple resident bedrooms for 24 of 24 resident rooms (Rooms 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 12, 14, 15, 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, and 27). This deficient practice had the potential to result in inadequate useable living space for all the residents and working space for the health caregivers, which could affect the safety and quality of life for the residents. Findings: During a concurrent observation and interview on 6/30/2025 at 9:10 a.m., Resident 50 sleeping in bed, wheelchair at the end of bed with space for movement for staff and residents. Certified Nursing Assistant (CNA) 9 stated Resident 50 goes to dialysis every Tuesday, Thursday, and Saturday and had no concerns with the space in the rooms. During an interview on 6/30/2025 at 10:45 a.m. with Resident 50, Resident 50 stated has no concerns with space in the room. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-31 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) per resident in multiple resident bedrooms for 24 of 24 resident rooms, (rooms 1,2, 3,4,5,6,7,8,10,11,12,14, 15, 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, and 27). This deficient practice had the potential to result in inadequate useable living space for all the residents and working space for the health caregivers, which could affect the safety and quality of life for the residents. Findings: During a review of the Request for Room Size Waiver letter submitted by the Administrator, dated 8/29/2024, the letter indicated 24 resident rooms in the facility that do not meet the requirement of at least 80 square feet per resident per federal regulation. The letter indicated the resident beds are in accordance with the special needs of the residents and will not adversely affect the residents' health and safety and do not impede the ability of the residents in the room to obtain their highest practicable well- being. The following rooms provided are less than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$35,997 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $35,997 — penalty dated 2024-08-19
- Medicare payment denial — starting 2024-09-28 for 14 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CRYSTAL SOLORZANO — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 2 of 5 | 2.9 | -0.9 vs chain |
| Quality measures | 3 of 5 | 3.3 | -0.3 vs chain |
The other 8 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VVNTCST LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 49% | since 07/19/2024 |
| HEALTH CARE PARTNERS I LLC | Organization | DIRECT OWNERSHIP INTEREST | — | since 07/19/2024 |
| COHEN, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 51% | since 07/19/2024 |
| DIONISIO, PAOLA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 49% | since 07/19/2024 |
| RUST, JADEN | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/19/2024 |
| RENEW HEALTH CONSULTING SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/17/2023 |
| GASMEN, YOLANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2026 |
| RASUL, KHAIRUZAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2026 |
| SHARMA, VATSALA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/17/2023 |
| GATEWAYS REHABILITATION CENTER II LLC | Organization | ADP OF THE SNF | — | since 08/17/2023 |
CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $550K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555132. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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