No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Valley Manor Care Center

1401 S Cascade Ave, Montrose, CO 81401 · Non profit - Church related · 101 certified beds · (970) 249-9634 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0744, F0758)4 actual-harm citations$35,968 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $35,968 in federal fines (most recent 2024-05-23)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1550 E Niagara Rd · (970) 249-2291 · Call to confirm hours
Pharmacy
Walgreens0.6 mi
2351 S Townsend Ave · (970) 252-1743 · Call to confirm hours
Grocery
Safeway0.4 mi
1329 S Townsend Ave · (970) 249-8822 · Call to confirm hours
Park
534 S 12th St · Typically dawn to dusk
Place of worship
1840 E Niagara Rd · (970) 270-3591

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.5%13.4%15.4%better
Long-stay residents who lose too much weight3.6%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.6%0.9%better
Long-stay residents with a urinary tract infection3.3%1.4%2.0%worse
Long-stay residents with depressive symptoms4.9%8.8%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%3.4%3.3%better
Long-stay residents whose ability to walk worsened16.3%13.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.5%11.5%18.9%better
Long-stay residents given the seasonal flu vaccine98.2%94.7%95.3%typical
Long-stay residents with pressure ulcers4.2%3.4%4.7%typical
Long-stay residents with worsening bladder/bowel control26.9%21.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table27.6%20.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.3%1.6%1.4%worse
Short-stay residents given the seasonal flu vaccine94.3%75.6%79.4%better
Short-stay residents rehospitalized after admission4.8%20.3%22.6%better
Short-stay residents with an outpatient ER visit0.0%12.1%12.0%check this — see note marked star below the table
Long-stay hospitalizations per 1,000 resident days0.851.381.67better
Long-stay outpatient ER visits per 1,000 resident days0.341.741.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.9%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.9%CMS range 49.4–72.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.7–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.5–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.92
RN hours/ resident / day
0.81
LPN hours/ resident / day
2.37
Aide hours/ resident / day
4.10
Total nurse hours/ resident / day
0.53
RN hoursweekends
40.3%
Total nursing turnover
43.8%
RN turnover

How full it usually is: this home is certified for 101 beds and averages 66.1 residents a day — about 65% occupied, or roughly 35 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.92 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.51 hrs/resident/day on weekends vs 4.34 on weekdays — 19% thinner on weekends. RN hours go from 1.07 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-09)
10
at the previous standard inspection (2024-05-23)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 14 most serious are shown; the remaining 14 are one tap away and print in full.

  • Actual harm · G2024-05-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure two (#17 and #39) of five residents out of 38 sample residents received the care and services necessary to meet their nutrition and hydration needs and to maintain their highest level of physical well-being. Resident #17 was admitted to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease (COPD), chronic respiratory failure and severe protein-calorie malnutrition. On 10/4/23, the resident weighed 137 pounds (lbs). On 10/25/23 the resident sustained a 5.8% (percent) (7.88 lbs) weight loss in 21 days, which was considered severe. After the resident sustained the weight loss the facility failed to implement additional nutritional interventions to address the resident's weight loss. The resident sustained an additional 8.5% (11.8 lbs) weight loss from 10/25/23 to 11/22/23, which was considered significant. The facility failed to implement additional nutritional interventions to address the resident's continued severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-11-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and record review, the facility failed to ensure dignified, respectful care for two (#8 and #14) of eight residents reviewed out of 23 sample residents. Resident #14 said she did not receive timely assistance from staff for bathing and other care needs, and as a result she felt lonely and disrespected, wanted to go home, and cried a lot. Resident #8 said she sometimes did not receive dignified, respectful care, and as a result experienced bowel incontinence and felt ashamed, embarrassed, mad and aggravated. Findings include: I. Facility policy The Resident's [NAME] of Rights and Dignity Policy, revised 10/24/22, was provided by the director of nursing (DON) on 11/17/22 at 3:00 p.m. The policy included: The facility must enforce and ensure resident rights are enforced, including the resident has the right to a dignified existence, self-determination, and The facility must treat each resident with respect and dignity and care for each resident in a manner and in an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-11-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure six (#8, #111, #53, #52, #25 and #51) of eight residents reviewed were free from abuse, neglect and mistreatment out of 23 sample residents. Specifically, the facility failed to ensure: -Resident #8, who was dependent on staff assistance, was free from mistreatment involving rough transfers, and verbal/mental abuse after reporting mistreatment; -Resident #111, who was dependent on staff assistance, was free from neglect when requesting assistance from staff who refused to provide the assistance; -Resident #53, who was dependent on staff assistance, was free from verbal/mental abuse during dining; -Resident #52, who was dependent on staff assistance, was free from physical resident to resident altercations; -Resident #25, who was dependent on staff assistance, was free from physical resident to resident altercations/abuse; and, -Resident #51, who was dependent on staff assistance, was free from physical resident to resident altercations/abuse.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure effective preventive interventions to prevent pressure injuries for one (#13) of four residents reviewed for pressure injuries out of 23 sample residents. Resident #13 admitted to the facility with diagnosis of hemiplegia and hemiparesis (paralysis) following cerebral infarction (stroke) and was identified by assessment to be at high risk for developing pressure injuries. The resident required extensive two-person assistance with bed mobility, transfers, toileting, and bathing. The facility failed to ensure preventative interventions were implemented which resulted in the resident sustaining a facility acquired unstageable pressure ulcer to Resident #13's foot. These failures led to the resident experiencing tenderness and pain in his left foot. Findings include: I. Professional reference The NPUAP Pressure Injury Stages,The National Pressure Ulcer Advisory Panel, was retrieved on 11/28/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to maintain an effective infection prevention and control program to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease on two of four units. Specifically, the facility failed to:-Ensure staff used personal protective equipment (PPE) when performing care for residents who were on enhanced barrier precautions (EBP); and, -Ensure staff wore PPE when handling dirty linen. Findings include: I. EBP failures A. Professional reference According to The Centers for Disease Control and Prevention's (CDC) Hand Hygiene for Healthcare Workers (2/27/24), retrieved on 4/14/26 from https://www.cdc.gov/cleanhands/hcp/clinical-safety/index.html, included the following recommendations for hand hygiene, Hand hygiene protects both healthcare personnel and patients. Cleaning your hands reduces the potential spread of germs, including those resistant toantibiotics. Clean your hands immediately before touching a patient and after touching a patient or the patient's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide care to each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for four (#3, #6, #55, #61) of eight residents reviewed of 36 sample residents.Specifically, the facility failed to respond to call lights in a timely manner to provide care with dignity for Resident #3, Resident #6, Resident #55 and Resident #61. Findings include:I. Facility policy and procedureThe Call Light, Use of Resident Call System policy, revised October 2021, was provided by the assistant director of nursing (ADON) on 4/9/26 at 5:55 p.m. It read in pertinent part, All facility personnel must be aware of call lights at all times. Answer ALL call lights promptly whether or not you are assigned to the resident. For bedside call lights, a light and a sound will appear and be heard over the door of the resident's room and on the board at the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to keep medical information confidential for one (#20) of one resident out of 36 sample residents.Specifically, the facility failed to ensure Resident #20's medical information was not located in the state survey findings binder in the front lobby of the facility where the public had access to it. Findings include:1. Facility policy and procedureThe Resident Rights policy, revised 4/25/25, was provided by the assistant director of nursing (ADON) on 4/9/26 at 5:55 p.m. It read in pertinent part, Resident rights include, but are not limited to the following categories, each of which is addressed in separate organizational policies: Right to be informed of and participate in treatment, right to choose attending physician, right to be treated with respect and dignity, right to self-determination, right to information and communication, right to privacy and confidentiality, right to a safe environment, right to voice grievances, right to protection from abuse, neglect, and exploitation, discharge, transfer, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents were kept free from physical abuse for one (#7) of four residents reviewed for abuse out of 36 sample residents. Specifically, the facility failed to:-Protect Resident #7 from physical abuse by Resident #70; and,-Protect Resident #7 from physical abuse by Resident #64. Findings include:I. Facility policy and procedure The At-Risk Adult Mistreatment Reporting, Investigation and Response policy, dated 3/2/26, was provided by the assistant director of nursing (ADON) on 4/9/26 at 5:35 p.m. The policy read in pertinent part, The policy establishes the commitment to protect the safety, dignity, and well-being of at-risk adults by defining requirements to identify, report, investigate, and respond to suspected mistreatment in accordance with Colorado regulations. To ensure compliance with the mandated report obligations, promotes prompt protective actions, and outlines procedures for internal investigation, administrative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure two (#21 and #44) of five residents were free from chemical restraints and were receiving the least restrictive approach for their needs out of 36 sample residents. Specifically, the facility failed to follow up on the pharmacist's recommendations for a gradual dose reduction recommendations (GDR) for Resident #21 and Resident #44 for two months. Findings include:I. Facility policy and procedureThe Unnecessary Medication, Psychotropic Medication and Gradual Dose Reduction policy was provided by the director of nursing (DON) On 4/9/26 at 5:35 p.m. The policy read in pertinent part, The purpose of this policy is to ensure that all medications prescribed and administered withinthe long-term care and skilled nursing facilities are clinically appropriate, evidence-based, and aligned with each resident's individualized needs, preferences, and goals of care. The policy outlines expectations for identifying and preventing unnecessary medication use,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to timely report an allegation of abuse involving three (#43, #39 and #76) of five residents reviewed for abuse out of 36 sample residents.Specifically, the facility failed to-Timely report allegations of abuse by licensed practical nurse (LPN) #3 towards Resident #43;-Report allegations of abuse by LPN #3 towards Resident #39; and, -Report allegations of abuse by the occupational therapist (OT) towards Resident #76. Findings include:I. Facility policy and procedureThe Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, initiated 3/2/26, was provided by the nursing home administrator (NHA) on 4/9/26 at 5:35 p.m. It read in pertinent part, This policy establishes (the facility's) commitment to protecting the safety, dignity, and well-being of at-risk adults by defining requirements for identifying, reporting, investigating, and responding to suspected mistreatment in accordance with Colorado regulations. (The facility)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to thoroughly and timely investigate an allegation of abuse involving two (#43 and #76) of five residents reviewed for abuse out of 36 sample residents.Specifically, the facility failed to:-Thoroughly investigate an allegation of abuse by licensed practical nurse (LPN) #3 towards Resident #43; and,-Thoroughly investigate an allegation of abuse by the occupational therapist (OT) towards Resident #76. Findings include:I. Facility policy and procedureThe Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, initiated 3/2/26, was provided by the nursing home administrator (NHA) on 4/9/26 at 5:35 p.m. It read in pertinent part, This policy establishes (the facility's) commitment to protecting the safety, dignity, and well-being of at-risk adults by defining requirements for identifying, reporting, investigating, and responding to suspected mistreatment in accordance with Colorado regulations. Any (facility) employee or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for one (#3) of three residents out of 36 sample residents. Specifically, the facility failed to: -Ensure Resident #3's brace was consistently implemented; and, -Ensure range of motion exercises were consistently completed for Resident #3's contracture. Findings include:I. Facility policy and procedureThe Rehabilitative Services policy and procedure, revised 7/10/19, was provided by the assistant director of nursing (ADON) on 4/9/26 at 5:55 p.m. It read in pertinent part, The facility must ensure that a resident who enters the facility without limited range of motion does not experience reduction in range of motion unless the resident's clinical condition demonstrates that a reduction in range of motion is unavoidable; and a resident with limited range of motion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an environment free from risk of accidents and hazards for one (#44) of four residents reviewed for accident hazards out of 36 sample residents. Specifically, the facility failed to protect Resident #44 from possible ingestion of medications left unattended on the medication cart. Findings include:Record review and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation from 4/6/26 to 4/9/26, resulting in the deficiency being cited as past noncompliance with a correction date of 3/31/26. I. Facility plan of correctionThe corrective action plan was implemented immediately by the facility in response to Resident #44 alleged ingestion of medications. The facility implemented medication cart audits, education and monitoring. The contract nurse was terminated during the investigation. The four medication carts in the facility were audited on 3/16/26 for any discontinued medications and items left on top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-04-09 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure accurate assessments, informed risks, and ongoing monitoring was in place for one (#74) of three residents with bed rails out of 36 sample residents.Specifically, the facility failed to:-Ensure a bed rail safety assessment was completed prior to the bed rail placement on Resident #74's bed; and, -Ensure less restrictive measures were attempted prior to the use of bed rails for Resident #74. Findings include:I. Resident #74A. Resident statusResident #74, age greater than 65, was admitted on [DATE] and discharged [DATE]. According to the April 2026 computerized physician's orders (CPO), diagnoses included restless leg syndrome, osteoporosis, macular degeneration, chronic kidney disease, atherosclerotic heart disease, chronic obstructive pulmonary disease (COPD), presence of urogenital implant, generalized anxiety disorder and chronic pain. The baseline care plan for Resident #74 revealed Resident #74 was dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · Dcited before2025-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility to ensure residents were free from accidents or hazards for one (#1) of three residents reviewed for accidents out of three sample residents. Specifically, the facility failed to implement interventions to prevent an elopement for Resident #1, despite identifying the resident at high risk for elopement.Findings include:I. Facility policy and procedureThe Wandering and Elopement Policy and Procedure revised November 2016, was provided by the nursing home administrator (NHA) on 10/30/25 at 12:05 p.m. It revealed in pertinent part, This facility promotes the least restrictive environment for all residents while recognizing the potential of residents wandering. This facility will utilize monitoring and alarm systems; sign in and out books on all units and maintain pictures of all residents on their units. This facility will maintain a response plan for implementation in the event of a missing resident. Social services or designee will complete an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and record review, the facility failed to act promptly upon the grievances concerning issues of resident care and life in the facility that were important to the residents. Specifically, the facility failed to effectively address, resolve and maintain a systematic approach to ongoing resident concerns of staff treatment towards residents that were brought up during resident council. Findings include: I. Facility policy and procedure The following policies were provided by the director of nursing (DON) on [DATE] at 6:06 p.m. The Resident Council policy, revised [DATE], identified the facility must consider the views of the resident council and must respond promptly to the grievances and recommendations of the council. The policy directed to the facility to follow the grievance process. The Grievance/Concern policy, last revised [DATE], read in pertinent part, Grievances will be routed and tracked by the grievance officer/social service or designee. They (grievances) will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in two of three dining rooms and one of one kitchenette. Specifically, the facility failed to: -Ensure hand hygiene was offered and provided to residents during meal times; -Ensure staff plating ready-to-eat food used hand hygiene after touching potentially contaminated surfaces; and, -Ensure staff used hand hygiene before donning gloves to serve ready-to-eat food. Findings include: I. Facility policy The Infection Prevention and Control Program policy, revised 2/25/19, was provided by the director of nursing (DON) on 5/20/24 at 2:00 p.m. It read in pertinent part, The Infection Prevention and Control Program will utilize the policies and procedures within the Infection Control Manual. The program includes employee health, management of residents with infectious diseases, hand hygiene for staff, residents and visitors; cleaning and disinfection procedures including appropriate surfaces and equipment, food safety and linen handling. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the resident's legal representative was provided an opportunity to exercise a right on behalf of the resident for one (#30) of five residents reviewed for resident rights out of 38 sample residents. Specifically, the facility failed to: -Ensure Resident #30's Medical Orders for Scope of Treatment (MOST) form was signed by the resident's medical durable power of attorney (MDPOA) instead of a family member who was not the resident's legal representative. Findings include: I. Facility policy The Advanced Directive and Health Care Directive policy, revised [DATE], was provided by the social services director (SSD) on [DATE] at 7:15 p.m. It read in pertinent part, It is the policy of the facility to honor their residents'advanced directives. The facility will provide orientation and training programs to educate staff on advance directives. A health care power of attorney or medical durable power of attorney delegating authority for an agent to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents were kept free from abuse for two (#66 and #6) of five residents reviewed for abuse out of 38 sample residents. Specifically, the facility failed to: -Prevent Resident #6 from physically abusing Resident #66; -Update Resident #66 and Resident #6's care plans with effective interventions to prevent abuse; and, -Identify patterns or causes of resident-to-resident abuse. Findings include: I. Facility policy The Resident or Client Protection Freedom from Abuse, Neglect and Misappropriation policy, revised 11/3/22, was provided by the director of nursing (DON) on 5/20/24 at 10:00 a.m. It read in pertinent part, It is the policy of this facility that all residents are free from abuse and neglect. Each individual has the right to be free from verbal, sexual, physical and mental abuse, including injuries of unknown source, misappropriation of resident property, corporal punishment, mistreatment, neglect and involuntary seclusion. Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure residents were free from physical restraints for one (#50) of three residents out of 38 sample residents Specifically, the facility failed to ensure staff used a gait belt appropriately for assistance and not to restrain a resident from getting out of her wheelchair. Findings include: I. Facility policy The Physical Devices and Bedrails policy, revised 3/15/23, was provided by the director of nursing (DON) on 5/22/24 at 6:51 p.m. It read in pertinent part, In accordance with Federal and State laws, this company has a very stringent policy regarding the use of physical devices on residents, as a restraint. Our philosophy of providing residents with the highest possible quality of care and life, is reflective of our belief that it is essential for our residents to maintain their dignity and independence by being permitted to take the normal risks of everyday life. Devices used in an attempt to remove these normal risks of living, violate the rights of residents, greatly reduce their quality of life and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure residents received the appropriate treatment and services to maintain their highest practicable physical, mental and psychosocial well-being for two (#6 and #66) of six residents reviewed for dementia care out of 38 sample residents. Specifically, the facility failed to: -Effectively implement a meaningful activity program for Resident #6 and Resident #66 to prevent resident-to-resident abuse; and, -Implement person-centered interventions for Resident #6's and Resident #66's behaviors. Findings include: I. Facility policy The Guidelines for Memory Support Programs and Services, revised February 2015, was provided by the director or nursing (DON) on 5/22/24 at 5:53 p.m. It read in pertinent part, The facility's memory support program or services operates under a person-centered model, with emphasis on the whole person. This model recognizes that all persons have physical, social, emotional, intellectual, occupational and spiritual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents were free from unnecessary psychotropic medications for two (#30 and #21) of five residents reviewed for medications out of 38 sample residents. Specifically, the facility failed to ensure as needed (PRN) psychotropic medications were discontinued after 14 days for Resident #30 and Resident #21. Findings include: I. Facility policy and procedure The Psychoactive medication use policy, revised 8/14/23, was provided by the nursing home administrator (NHA) on 5/23/24 at 7:34 p.m. It read in pertinent part, PRN orders for psychotropic medications are limited to 14 days, but orders may be extended beyond 14 days if the attending physician or prescribing practitioner believes it is appropriate to extend the order. II. Resident #30 A. Resident status Resident #30, age [AGE], was admitted on [DATE]. According to the May 2024 computerized physician order (CPO), diagnoses included Alzheimer's disease (a progressive brain disorder that slowly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review and observations, the facility failed to ensure residents consistently receive food prepared by methods that conserved nutritive value, palatable in taste, texture, appearance and temperature. Specifically, the facility failed to ensure the residents'food was palatable in taste, texture, appearance and temperature. Findings included: I. Resident interviews Resident #23 was interviewed on 5/20/24 at 3:02 p.m. Resident #23 said some of the meals she had been served were cold. Resident #16 was interviewed on 5/20/24 at 4:54 p.m. She said the beef was often tough. Resident #54 was interviewed on 5/21/24 at 8:58 a.m. He said the facility was a lost cause when it comes to food and tried to eat as little of the food provided by the facility as possible. He said he bought most of his own food. He said the food was frequently served cold. Resident #46 was interviewed on 5/21/24 at 9:06 a.m. She said the food was served cold and had limited seasoning. Resident #45 was interviewed on 5/21/24 at 10:25 a.m. She said the vegetables were usually overcooked.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection on two of two units. Specifically, the facility failed to wipe down a shared mechanical lift and slings between residents. Findings include: I. Facility policy The Infection Prevention and Control Program policy, revised on 2/25/19, was provided by the DON on 5/20/24 at 2:00 p.m. It read in pertinent part, The Infection Prevention and Control Program will utilize the policies and procedures within the Infection Control Manual. The program includes employee health, management of residents with infectious diseases, hand hygiene for staff, residents and visitors, cleaning and disinfection procedures including appropriate surfaces and equipment, food safety and linen handling. Staff education is provided at orientation, yearly, during outbreaks and as needed and includes cleaning and disinfecting of surfaces and equipment. The Infection Prevention and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents were free of misappropriation of property for one (#26) of eight residents reviewed for misappropriation of property of 23 sample residents. Specifically, the facility failed to ensure a resident's credit card was not stolen and used by staff. Findings include: I. Facility policy and procedure The Resident/Client Protection policy, revised 11/3/22, provided by the director of nursing (DON) on 11/17/22 at 3:00 p.m. read in pertinent part, Each individual has the right to be free from verbal, sexual, physical, and mental abuse, including injuries of unknown source, misappropriation of resident/particpant property, corporal punishment, mistreatment, neglect, and involuntary seclusion. Resident/client/participants must not be subjected to abuse by anyone, including but not limited to, facility/service staff, other residents/clients/participants, consultants or volunteers, staff of other agencies service the resident/client/participant, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to report allegations of abuse to the State Survey and Certification Agency in accordance with State law involving one (#14) of eight residents reviewed for abuse out of 23 sample residents. Specifically, the facility failed to report allegations of physical abuse for Residents #14. Findings include: I. Facility policies and procedures The Resident/Client Protection policy for Freedom from Abuse, Neglect, and Misappropriation, last revised 11/3/22, was provided by the director of nursing (DON) on 11/17/22 at 3:00 p.m. The policy read in pertinent part: It is the policy of (the facility) that all (residents) are free from abuse and neglect. According to the policy, it was the responsibility of everyone to prevent abuse by providing staff and residents with information on how and who to report abuse to. The policy identified the facility should have created an atmosphere of reporting without fear of retribution. The policy read staff should always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to thoroughly investigate an allegation of sexual abuse involving one (#29) of eight residents reviewed for abuse out of 23 sample residents. Specifically, the facility failed to thoroughly investigate potential sexual abuse on 9/7/22 and failed to complete an investigation of potential abuse on 9/13/22 for Resident #29. Findings include: I. Facility policy The Resident/Client Protection policy for Freedom from Abuse, Neglect, and Misappropriation, last revised 11/3/22, was provided by the director of nursing (DON) on 11/17/22 at 3:00 p.m. The policy read in pertinent part: It is the policy of (the facility) that all (residents) are free from abuse and neglect. According to the policy, all staff must monitor the resident for possible signs of abuse which include suspicious bruising. The abuse policy identified an investigation as the immediate process to try to identify what happened. The investigation would include: -Who was involved; -Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-17 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a Preadmission Screening and Resident Review (PASARR) Level II was completed for one (#8) of two residents reviewed for PASARR out of 23 sample residents. Specifically, Resident #8's PASARR Level I assessment revealed a Level II was needed, but the facility failed to ensure it was completed, to ensure an appropriate plan of care was developed and care provided to meet the resident's needs. Findings include: I. Facility policy The Preadmission Screening and Resident Review (PASARR) for Individuals with Mental Retardation or Mental Illness policy, dated 10/24/22, was provided by the director of nursing (DON) on 11/17/22 at 3:00 p.m. The policy required in pertinent part: Prior to admission, all individuals seeking nursing facility admission must have pre-admission screening (PASSAR) for mental illness and mental retardation. A positive Level I screen necessitates an in-depth evaluation of the individual, by the state-designated authority known as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$35,968 in federal fines across 1 penalty.

  • $35,968 — penalty dated 2024-05-23

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VOLUNTEERS OF AMERICA SENIOR LIVING — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 4 of 54.2-0.2 vs chain
Quality measures 5 of 53.4+1.6 vs chain
The other 5 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BLOOM, SHAWNIndividualCORPORATE DIRECTORsince 03/23/2010
ERICKSON, KARENIndividualCORPORATE DIRECTORsince 07/01/2022
HACKETT, KARENIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 07/01/2023
JACKSON, CARMENIndividualCORPORATE DIRECTORsince 07/01/2025
KING, MICHAELIndividualCORPORATE DIRECTORsince 07/01/2010
MULLEN, BETHIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 07/01/2020
PERKINS, DERRICKIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 07/01/2019
PETERSON, JEANNEIndividualCORPORATE DIRECTORsince 07/01/2017
SHERIDAN, PATRICKIndividualCORPORATE DIRECTORsince 07/01/2023
STRINGFELLOW, JANETIndividualCORPORATE DIRECTORsince 07/01/2024
VIGEE, VORISIndividualCORPORATE DIRECTORsince 07/01/2022
BEATY, DEJERNETTEIndividualCORPORATE OFFICERsince 07/01/2025
BUDZYNSKI, JOSEPHIndividualCORPORATE OFFICERsince 04/02/2012
CHAKRAVARTY, DEBASHISHIndividualCORPORATE OFFICERsince 07/01/2025
NISIVOCCIA, DAVIDIndividualCORPORATE OFFICERsince 07/01/2024
NUTZ, FAITHIndividualCORPORATE OFFICER; ADP OF THE SNFsince 09/01/2018
PASKOFF, DAVIDIndividualCORPORATE OFFICERsince 07/01/2024
VOLUNTEERS OF AMERICA NATIONAL SERVICESOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/1985
SOCZYNSKI, PAULIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/20/2025
SONG, XIAOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/31/2025
WALKER, REBECCAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/03/2024

CMS files one row per role, so the 29 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.1M
Net patient revenuemost recent cost report
+1.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 58%Medicare 6%Other / private 36%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$418per resident / day
operating cost
$12,711per month
≈ monthly operating cost
$423per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Colorado Medicaid page.

Typical monthly cost in Colorado
$10,159/mo
Nursing home (semi-private)
$12,182/mo
Nursing home (private)
$6,584/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 065119. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next