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Saint John Paul II Center

33 Lincoln Avenue, Danbury, CT 06810 · For profit - Corporation · 141 certified beds · (203) 797-9300 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
70 Main St · (203) 791-5000 · Call to confirm hours
Pharmacy
75 Main St · (203) 791-0405 · Call to confirm hours
Grocery
Brasíl
Park
70 Southern Blvd · (203) 744-3130 · Typically dawn to dusk
Place of worship
71 Southern Blvd · (203) 748-1187

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.3%18.0%15.4%worse
Long-stay residents who lose too much weight10.1%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.9%1.5%2.0%better
Long-stay residents with depressive symptoms45.3%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.4%3.5%3.3%typical
Long-stay residents whose ability to walk worsened14.7%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication11.7%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine58.1%93.5%95.3%worse
Long-stay residents with pressure ulcers4.5%4.0%4.7%typical
Long-stay residents with worsening bladder/bowel control31.2%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.1%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.9%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine16.3%69.7%79.4%worse
Short-stay residents rehospitalized after admission18.7%24.3%22.6%better
Short-stay residents with an outpatient ER visit17.0%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.152.061.67worse
Long-stay outpatient ER visits per 1,000 resident days4.621.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.4%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
64.4%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 64.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.4%CMS range 33.6–58.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.1–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened13.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.5–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.94
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.47
Total nurse hours/ resident / day
0.25
RN hoursweekends
44.3%
Total nursing turnover
43.8%
RN turnover

How full it usually is: this home is certified for 141 beds and averages 127.1 residents a day — about 90% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.47 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.58 on weekdays — 11% thinner on weekends. RN hours go from 0.54 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-05-13)
23
at the previous standard inspection (2023-05-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 11 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · Gcited before2023-05-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 5 residents (Resident #91, 22 and 124) reviewed for accidents, for Resident #91, the facility failed to provide the physician ordered 1:1 supervision which resulted in a fall with injury, for Resident #22, the facility failed to provide adequate supervision to prevent a fall, and for Resident #124, the facility failed to ensure the bed was locked to prevent a fall, and for 1 of 5 residents (Resident #93) reviewed for unnecessary medications, the facility failed to ensure that pharmacy recommendations were reviewed and implemented for a resident with a history of multiple falls. The findings include: 1. Resident #91 was admitted to the facility in August 2022 with diagnoses that included dementia, difficulty in walking and repeated falls. The care plan dated 12/1/22 identified Resident #91 required assistance related to confusion. Interventions included providing contact guard for transfers, toileting, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-27 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who was reviewed for Resident Rights, the facility failed to ensure Resident #1's verbalization of his/her wish to have the specific family member who had been appointed as his/her health care representative prior to admission was acknowledged by the facility. The findings include:Resident #1's diagnoses included dementia, anxiety, unspecified convulsions, depression and end stage renal disease. The Durable Power of Attorney document dated 1/17/21 identified a specific family member was appointed Resident #1's Agent, the document was notarized and witnessed. The quarterly Minimum Data Set assessment dated [DATE], identified Resident #1 had some memory recall deficits. The Resident Care Plan dated 1/13/26, identified Resident #1 had impaired cognition related to dementia. Interventions directed to administer medications as ordered, communicate with the resident/family/caregivers regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1), reviewed for accidents, facility failed to ensure staff failed to notify the Registered Nurse (RN) supervisor after Resident #1 sustained a fall. The findings include:Resident #1 had a diagnosis of schizophrenia, falls, dementia, and difficulty in walking. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three (3) indicating severely impaired cognition, required maximum assistance for bed mobility and was dependent for transfers. The Resident Care Plan (RCP) dated 8/28/2025 identified the resident needs assistance with activities of daily living and was a risk for falls. Interventions directed to ensure the bed was in the lowest position, call light within reach, and required assist of two (2) staff with a mechanical lift for transfers. Nursing note dated 10/3/2025 at 11 AM identified Resident #1 reported an unwitnessed fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-10-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1), reviewed for accidents, facility failed to ensure the resident was transferred in accordance with the plan of care. The findings include:Resident #1 had a diagnosis of schizophrenia, falls, dementia, and difficulty in walking. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three (3) indicating severely impaired cognition, required maximum assistance for bed mobility and was dependent for transfers. The Resident Care Plan (RCP) dated 8/28/2025 identified the resident needs assistance with activities of daily living and was a risk for falls. Interventions directed to ensure the bed was in the lowest position, call light within reach, and required assist of two (2) staff with a mechanical lift for transfers. Nursing note dated 10/3/2025 at 11 AM identified Resident #1 reported an unwitnessed fall during the night. Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-09-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were dependent on staff for transfers, the facility failed to ensure the appropriate number of staff, two (2), transferred the resident via a mechanical lift to prevent a minor injury. The findings include:Resident #1's diagnoses included morbid obesity, osteoarthritis to the right knee, gait abnormalities, and generalized muscle weakness. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits and was alert and oriented to time and situation, and was dependent on staff for turning and repositioning when in bed and transfers getting in and out of the bed and chair. The Resident Care Plan dated 6/27/25 identified Resident #1 had a self-care deficit and was at risk for falls due to gait abnormalities and muscle weakness. Interventions directed assistance of one (1) with bed mobility and assistance of two (2) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who was reviewed for an allegation of abuse, the facility failed to ensure Resident #1 was free from physical contact with a staff member. The findings include:Resident #1's diagnoses included surgical aftercare of the circulatory system, dysthymic disorder, pleurodynia, dissection of aorta, thrombocytopenia, hypertensive heart disease without heart failure, depression and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, and time. The Resident Care Plan dated 5/14/25 identified Resident #1 at risk for injury or complications related to the use of antiplatelet therapy medication. Interventions directed to give medication as ordered, monitor for cyanosis and pallor, observe for complaints of pain of bone, abdomen, or joint, and observe for active bleeding. The nurse's note dated 7/26/25 at 5:24 AM identified at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2025-08-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy, facility documentation and interviews for one (1) of three (3) sampled residents (Resident #2) who had a change in condition, the facility failed to ensure care and services provided were in accordance with professional standards. The findings include:Resident #2's diagnoses included hypertension, hypothyroidism, hyperlipidemia, morbid obesity, malignant neoplasm of thyroid gland and endometrium, and weakness. The physician's order dated [DATE] directed a full code and administer Cardiopulmonary Resuscitation (CPR). The resident care plan dated [DATE] identified Resident #2 had an established advanced directive, full code. Interventions directed to activate resident's advanced directives as indicated, allow opportunities for expression of feelings and ask questions, and inform the resident and/or the healthcare decision maker of any changes in status or care needs. The 5-day [NAME] data set dated [DATE] identified Resident #2 had a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for accidents, the facility failed to ensure a resident's neurological assessments were conducted following an unwitnessed fall. The findings include:Resident #2's diagnoses included hypertension, hypothyroidism, hyperlipidemia, morbid obesity, malignant neoplasm of thyroid gland and endometrium, and weakness. The fall risk assessment dated [DATE] at 7:35 PM completed by Registered Nurse (RN) #3 identified Resident #2 at a high risk for falls. The care plan dated 7/9/25 identified Resident #2 at high risk for falls related to confusion, deconditioning, gait and balance problems, poor communication/comprehension, psychoactive drug use, and unaware of safety needs. Interventions directed to anticipate and meet the resident's needs, be sure the call light is within reach and encourage the resident to use it for assistance as needed, the resident needs prompt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2025-05-13 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and interviews for 4 of 5 residents reviewed for Unnecessary medication review (Residents #22, # 32, 58 and #86), the facility failed to ensure monthly pharmacy reviews were consistently completed. The findings included: 1. Resident #22's diagnosis included end stage renal failure, anxiety, major depression, thrombosis and gastrointestinal bleed. The care plan dated 2/10/2025 indicated Resident #22 was at risk for complications related to the use of psychotropic drugs. Intervention included having a gradual dose reduction as ordered, to monitor for side effects and consult physician and/or pharmacist as needed, and to monitor medications, especially new/changed/discontinued, for side effects and resident's/patient's response contributing to verbal behaviors The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident 322 was cognitively intact, taking antipsychotic, antianxiety, antidepressant, opioid, antiplatelet and anticonvulsant medications. On 5/12/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the facility Medication Storage and labeling, facility policy and interviews reviewed for 2 of 3 (1 North and 2 South Units) medication rooms, the facility failed to ensure that an expired medication was discarded. The facility failed to ensure the fridge temperatures were consistently checked and documented and failed to ensure that refrigerators were locked, utilizing locks. The findings included: 1. Observation on 5/13/25 at 10:15 AM of the medication room on 1 north identified the medication refrigerator containing medication was not securely locked with a padlock. Interview with RN#2 indicated she was just in the medication room and must have forgotten to lock it. After inquiry, the lock on the medication refrigerator was secured. 2.Observation on 5/13/25 at 10:37 AM of medication room on 2 South identified an Ear wax Removal Drop had expired on 11/13/24, stored in the medication room. Interview with RN#5 on 5/13/25 at 10:37 AM indicated the medication should have been discarded once the residents was no longer at the facility. RN#5 identified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the dining, facility policy and interviews, the facility failed to ensure meals were served at the appropriate temperature. The findings include: Observation on 5/08/25 at 8:20 AM of food trucks leaving the kitchen. Observation on 5/08/25 at 8:20 AM of the food truck arriving at 2 North unit. Further observations identified dietary trays being passed out by all staff members. Observation on 5/08/25 at 9:06AM of the last resident on Unit 2 North being served (resident dining in the room). Food items leaving the kitchen were noted at the following temperatures: pureed eggs 200 degrees, pureed hash brown 198 degrees and pureed bread 182 degrees). However, during a test tray on 5/8/25 of the breakfast meal identified the following temperatures pureed hashbrowns were 110.1 degrees, pureed bread 106-degrees, pureed eggs were 106.3 degrees, (these food items left the kitchen at the following temperatures: pureed eggs 200 degrees, pureed hash brown 198 degrees and pureed bread 182 degrees). Interview with the Food Service Director on 5/08/25 at 9:06 AM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2025-05-13 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents ( Resident # 71), reviewed for Preadmission Screening and Resident Review ( PASARR), the facility failed to ensure a newly identified mental health diagnosis was referred to appropriate state- designated mental health authority for a level 2 evaluation. The findings include: Resident #71's diagnoses included schizoaffective disorder, mild cognitive impairment and delusional disorder. Review of Resident # 71 clinical records indicated identified a Level II was done on April 13, 2022, with a qualified diagnosis delusion. Further review of Resident #71 clinical records indicated a new diagnosis of schizoaffective was identified on 10/8/23. However, there was no evidence of a referral submitted to the appropriate state- designated mental health authority for a level 2 evaluation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated the resident was severely cognitively impaired.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for 1 of the 3 residents reviewed for Activities of Daily Living (ADL) for (Resident #111), the facility failed to ensure the resident consistently received scheduled showers. The findings include: Resident #111's diagnoses included Guillain-Barre Syndrome (a neuromuscular disease) and muscle weakness. The care plan dated 4/29/2025 identified Resident #111 required assistance to perform activities of daily living, such as bathing and grooming, related to limited mobility. Interventions included helping with transfers with a rolling walker. The quarterly MDS assessment dated [DATE] identified Resident #111 was cognitively intact and required partial/moderate assistance for bathing/showering and partial/moderate assistance for transferring to and from the tub/shower. On 5/6/2025, an interview with Resident #111 indicated his/her shower day was Wednesday on the 3:00 PM to 11:00 PM shift. The resident indicated she/he had missed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review clinical record reviews, observation, facility documents, review of policy and interviews for 1 of 4 residents reviewed for accidents (Resident #38), the facility failed to ensure a physician order was written for a diagnostic x-ray after a fall and for 1 of 1 resident reviewed for positioning (Resident #271), the facility failed to ensure the resident's cervical collar was positioned appropriately. The findings included: 1.Resident #38's diagnosis included dementia with behavioral disturbance and repeated falls. The annual MDS assessment dated [DATE] indicated Resident #38 was severely cognitively impaired, had 2 or more falls since prior assessment with no injury, no impairment of the upper and lower extremities and utilized a walker with supervision or touch assist to walk 10 feet once standing. The care plan in place on 7/30/2024 indicated Resident #38 was at risk for falls due to cognitive loss and lack of safety awareness. Interventions included: provide verbal cues for proper pacing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility policy and staff interviews for the only resident reviewed for Pressure Ulcer (Resident #99), the facility failed to ensure a physician order was obtained for mattress setting for a specialty mattress and failed to ensure licensed staff checked the settings per the facility policy. The findings include. Resident #99s diagnosis include dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #99 was severely cognitive impairment and a stage 3 pressure ulcer that was not present on admission. The care plan dated 4/15/2025 indicated in part Resident #99 was at risk for skin breakdown due to impaired cognition, incontinence, limited mobility, poor safety awareness and noted a Stage 3 pressure ulcer of the right trochanter. Interventions included: to provide a pressure redistribution surface to the chair and bed, to provide wound treatments as ordered and to reposition 4 times per shift. An observation on 5/5/25 at 12:23 PM noted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, facility policy review and staff interview for 1 of 4 residents (Resident #117) reviewed for nutrition, the facility failed to ensure weights were obtained per facility policy for a resident with weight loss. The findings include. Resident #117's diagnosis included obesity, dysphagia and aphasia. The electronic documentation section labeled vital signs/weights indicated on 3/4/2025 noted Resident #117 weighed 155.0 pounds. The electronic documentation section labeled vital signs/weights indicated on 4/13/2025 Resident #117 weighed 147.6 pounds (6.4 pounds weight loss in 39 days and no re weight obtained to verify the weight loss). The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #117 had severe cognitive impairment, held food in mouth cheeks, weight was 148 pounds with no loss or gain of 5% in the last 30 days or 10% in the last 6 months, and noted the resident was on a mechanically altered diet. The care plan dated 5/6/2025 indicated in part Resident #117…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-13 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of employee files, facility documentation for skills competency and interview for 1 licensed staff (LPN # 8), the facility failed to ensure licensed staff completed clinical competency validations to provide nursing and related services to meet the residents' needs safely for the year 2024. The findings include:. A review of LPN #8's personnel file identified the date of hire as 5/23/23. However, the employee file failed to identify that Clinical Competency Validations were completed for the year 2024 for LPN # 8 and other licensed staff members. The Facility assessment dated [DATE] identified in part, employee competency assessment and education are an integral part of maintaining proper care of Residents. Staff should possess a clear understanding of their scope of practice and the duties they are responsible for daily. Interview with the Director of Nursing Services (DNS) on 5/13/25 at 11:30 AM identified no licensed staff received clinical competency validations for the year 2024. The DNS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interviews for 2 of 5 residents reviewed for (Residents # 26 and # 58) reviewed for vaccinations, the facility failed to obtain an influenza vaccine consent or refusal from the resident's responsible party. The findings include: 1 Resident #26 was admitted to the facility with diagnoses that included [NAME] encephalopathy (a severe neurological condition caused by a Vitamin B1 deficiency). An annual MDS assessment dated [DATE] indicated Resident #26 had severe cognitive impairment A care plan reviewed on 4/14/2025 indicated Resident #26 had a court-appointed conservator with interventions that included involving the conservator in care planning. On 5/7/2025 at 11:50 AM during record review and interview with the facility Infection Preventionist (LPN#5) identified Resident #26's Conservator of Person (COP) had consented to yearly influenza vaccination on 9/25/2023. The resident's immunization record identified that on 10/3/2023, the resident refused the influenza…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for discharge, the facility failed to provide discharge education for a diabetic resident newly prescribed insulin and failed to ensure medication reconciliation prior to discharge resulting in a resident being discharged home without prescribed medications and supplies. The findings include: a. Resident #1 had diagnoses that included type 2 diabetes mellitus, zoster, lack of coordination, and pneumonia. Review of a hospital note dated 2/16/2025 at 5:23 P.M. by MD #2 identified Resident #1 would start taking a steroid, h/her blood sugars may increase, and to continue with insulin sliding scale. The nursing admission assessment dated [DATE] at 1:49 P.M. by the Assistant Director of Nurses (ADNS) identified care management teaching and training education was not provided. APRN #1's note dated 2/24/2205 at 9:18 P.M. identified Resident #1's blood sugar levels were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for medication administration, the facility failed to ensure the physician was notified when the resident refused medication. The findings include: 1. Resident #1 had diagnoses that included seizures, anxiety, depression, attention-deficit hyperactivity disorder, and gender identity disorder. The care plan dated 10/8/24 identified Resident #1 exhibits or has the potential to demonstrate verbal behaviors related to anxiety, depression, ADHD, gender identity crisis, and Resident #1 is at risk for seizure activity with interventions that directed to medicate as ordered and monitor for effectiveness as well as side effects report to physician as needed and monitor medications especially new/changed/discontinued for side effects and resident's response contributing to verbal behaviors. a) A physician's order dated 10/9/24 directed to administer Primidone 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to develop and implement a comprehensive care plan to address the resident's history of often refusing medications. The findings include: Resident #1 had diagnoses that included seizures, anxiety, depression, attention-deficit hyperactivity disorder, and gender identity disorder. The care plan dated 10/8/24 identified Resident #1 exhibits or has the potential to demonstrate verbal behaviors related to anxiety, depression, ADHD, gender identity crisis, and Resident #1 is at risk for seizure activity with interventions that directed to medicate as ordered and monitor for effectiveness as well as side effects report to physician as needed and monitor medications especially new/changed/discontinued for side effects and resident's response contributing to verbal behaviors. A physician's order dated 10/9/24 directed to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure a blister pack that contained seven (7) tablets of a controlled medication, Oxycodone, and the controlled disposition sheet were not removed from the facility by a licensed nurse. The findings include: Resident #1's diagnoses included encounter for orthopedic aftercare following surgical amputation, generalized muscle weakness, and pain in unspecified joint. A physician's order dated 8/30/24 directed to administer Oxycodone 5 milligrams (mg) every six (6) hours as needed. Review of the September 2024 Medication Administration Record indicated the Oxycodone was administered on 9/1/24 at 3:10 AM and on 9/6/24 at 12:16 PM for pain. The Facility Reported Incident form dated 9/11/24 identified on 9/8/24 a blister pack of Oxycodone 5mg tablets and the controlled medication disposition sheet for the medication were reported missing from the controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, review of facility policy, review of facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to report an incident to the State Agency when the facility became aware a controlled medication was removed from the facility by a licensed nurse. The findings include: Resident #1's diagnoses included encounter for orthopedic aftercare following surgical amputation, generalized muscle weakness, and pain in unspecified joint. A physician's order dated 8/30/24 directed to administer Oxycodone 5 milligrams (mg) every six (6) hours as needed. The Facility Reported Incident form dated 9/11/24 identified on 9/8/24 a blister pack of Oxycodone 5mg tablets and the controlled medication disposition sheet for the medication were reported missing from the controlled medication lockbox on Unit 1 North. The investigation identified a 7AM-3PM charge nurse, Licensed Practical Nurse (LPN) #2, had last seen the blister pack and the controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents,(Resident #1), reviewed for grievances, the facility failed to ensure residents are notified of the grievance resolution. The findings include: Resident #1 was admitted with diagnoses that included overactive bladder, acute kidney failure, chronic diastolic congestive heart failure, anxiety, and depression. The quarterly MDS assessment dated [DATE] identified Resident #1 had intact cognition, was frequently incontinent of bowel, occasionally incontinent of bladder, and required extensive assistance with bed mobility, transfers, personal hygiene, and toilet use. The Resident Care Plan dated 2/14/2024 identified Resident #1 at risk for skin breakdown related to incontinence. Interventions directed to provide preventive skin care with lotions, barrier creams as ordered and observe skin daily with care. The care card dated 2/14/2024 directed to offer Resident #1 incontinent care a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for neglect, the facility failed to ensure a resident who was incontinent of bowel and bladder received incontinent care in accordance to their plan of care resulting in a finding of neglect. The findings include: Resident #1 was admitted with diagnoses that included overactive bladder, acute kidney failure, chronic diastolic congestive heart failure, anxiety, and depression. The quarterly MDS assessment dated [DATE] identified Resident #1 had intact cognition, was frequently incontinent of bowel, occasionally incontinent of bladder, and required extensive assistance with bed mobility, transfers, personal hygiene, and toilet use. The Resident Care Plan dated 2/14/2024 identified Resident #1 at risk for skin breakdown related to incontinence. Interventions directed to provide preventive skin care with lotions, barrier creams as ordered and observe skin daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for neglect, the facility failed to report an allegation of neglect to the state agency within the required time frame. The findings include: Please reference F 600 Resident #1 was admitted with diagnoses that included overactive bladder, acute kidney failure, chronic diastolic congestive heart failure, anxiety, and depression. The quarterly MDS assessment dated [DATE] identified Resident #1 had intact cognition, was frequently incontinent of bowel, occasionally incontinent of bladder, and required extensive assistance with bed mobility, transfers, personal hygiene, and toilet use. The Resident Care Plan dated 2/14/2024 identified Resident #1 at risk for skin breakdown related to incontinence. Interventions directed to provide preventive skin care with lotions, barrier creams as ordered and observe skin daily with care. The care card dated 2/14/2024 directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-17 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #27, 105, 114 and 115) reviewed for care planning, the facility failed invite the resident/resident representative to participate in the care plan meetings. Additionally, the facility failed to ensure that residents who had a diagnosis of dementia were invited to care plan meetings. The findings include: 1. Resident #27 was admitted to the facility on [DATE] with diagnoses that included fibromyalgia and end stage renal disease. The social worker care plan meeting notes dated 6/16/22 - 5/16/23 identified there were 2 meetings during that timeframe, 1 care plan meeting on 6/16/22 with Resident #27 not present and 11/1/22 and Resident #27 was present. The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition. Interview with Resident #27 on 5/9/23 at 10:20 AM indicated he/she has not had a care plan meeting in the last year but met with the social worker a couple of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of job descriptions, and interviews the facility failed to ensure the environment was maintained in good repair and a homelike manner and failed to ensure environmental rounds are completed. The findings include: Review of the infection control monthly rounds log identified the last infection control monthly round was completed on 12/22, 5 months ago. Observations on 5/10/23 at 4:00 PM through 5:00 PM with DNS, and LPN #1, on 5/17/23 at 8:04 AM and on 5/17/23 at 9:55 AM with the Director of Maintenance identified the following issues: a. Damaged, chipped, stains and/or marred bedroom walls on One North C wing in rooms 102, 105, 107, and 110. One North A wing in rooms 111, 112, 114, and 120. One North B wing in rooms 123, 124, 125, 126, 127, 129, 131, and 132. Two North A wing in rooms 230, 232, 233, and 235. Two North B wing in rooms 223, 225, 237, 238, 238, 239, 241, 243, and 244. b. Damaged, torn, stains and/or peeling wallpaper in the bedroom on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-17 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews for 4 licensed staff (RN #5, RN #6, LPN #4, and LPN #5) the facility failed to ensure background checks were completed prior to hire. The findings include: RN #5 was hired on 8/20/21. RN #5's employee file lacked a complete background check prior to hire and allowing RN #5 to work at the facility. RN #6 was hired on 8/4/14. RN #6's employee file lacked a complete background check prior to hire and allowing RN #6 to work at the facility. LPN #4 was hired on 7/28/20. LPN #4's employee file lacked a complete background check prior to hire and allowing LPN #4 to work at the facility. LPN #5 was hired on 4/28/20. LPN #5's employee file lacked a complete background check prior to hire and allowing LPN #5 to work at the facility. Interview with Human Resources Person (HRP #1) on 5/17/23 at 1:00 PM identified he has been employed by the facility since April 2022. HRP #1 indicated the staff were employed before he started at the facility. HRP #1 indicated the expectation is that a background check is conducted and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-17 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and staff interviews for 3 of 5 residents (Resident #93 and 115) reviewed for unnecessary medications, the facility failed to review and respond to pharmacy recommendations. The findings include: 1. Resident #93 was admitted to the facility on [DATE] with diagnoses that included dementia, psychosis, and anxiety disorder. The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls. The care plan dated 2/2/23 identified Resident #93 was at risk for increased symptoms of delirium related to dementia and psychiatric conditions. The interventions included to monitor medications for side effects. The physician's orders dated 2/1/23 directed to administer Seroquel (an antipsychotic medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a tour of the Dietary Department with the Food Service Director, and staff interviews the facility failed to provide lunch that was at appropriate temperatures. On 5/10/23 at 1:00 PM, a test tray was conducted. The following was identified: The lunch meal was plated and left the Dietary Department in 3 metal carts at 1:09 PM, arrived on the 2 North Unit and placed in the hall outside of the resident Dining Room at 1:09 PM. Nurse Aides (NA) were then observed to place beverages on the meal trays within the metal carts (juice, coffee and soda) from 1:09 PM to 1:15 PM. At 1:15 PM, the doors were closed to the 3 metal carts. At 1:20 PM, NAs were observed to keep opening the 6 doors to 3 metal carts looking for specific trays by reading the meal tickets. Interview with NA #1 at that time identified that she kept opening the cart doors searching for the resident's who were eating in the Dining Room. Additionally, at 1:30 PM, meal trays were transferred from the short cart to a long cart for residents that were eating in their rooms. The long cart was then noted to be brought to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a tour of the Dietary Department with the Food Service Director, facility policy and staff interviews, the facility failed to conduct appropriate hand hygiene and maintain the kitchen in a sanitary manner. Tour of the Dietary Department with the Food Service Director on 5/8/23 at 10:33 AM identified the following: 1a. The Unit 2 refrigerator which consisted of milk was noted to have green debris and white drip stains on the bottom shelf. b. Multiple ceiling exterior vent plates noted to have a heavy accumulation of grayish white marks. c. The ceiling vent grille above the shelf that holds the spices, seasonings and coffee machine was noted to have a heavy accumulation of black and brown sediment. d. The flour container labeled with an expiration date of 6/6/23 was noted to have a tannish brown drip stain inside the container. Interview with the Food Service Director on 5/8/23 at 10:33 AM identified the Unit 2 refrigerator should be cleaned once a week but had not been cleaned in three weeks due to short staffing. Additionally, the ceiling exterior vents should be cleaned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-17 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program between 1/2023 through 5/2023, (5 months). The findings include: Interview with LPN #1 on 5/11/23 at 12:18 PM identified she has been employed by the facility since 5/8/23 as the Infection Preventionist (IP). LPN #1 indicated she is in the process of going through the infection prevention and control program training to obtain the IP certificate. LPN #1 indicated the DNS and the ADNS are overseeing her at this time. Interview with the DNS on 5/11/23 at 12:40 PM identified she has been employed by the facility since 4/11/23. The DNS indicated the facility has just hired LPN #1 on 5/8/23 as the Infection Preventionist. The DNS indicated that she was aware that the facility did not have a dedicated IP and indicated that the administrative staff, including herself, were all new to the facility and that there have been many changes in management over the past year. The DNS indicated there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews, for 1 resident (Resident #105), the facility failed to ensure advance directives were reviewed with the resident or resident representative on admission to ensure that their wishes were honored. The findings include: Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, muscle weakness, and difficulty walking. The care plan dated [DATE] identified Resident #105 had a decline in cognitive function related to dementia. Interventions included to allow Resident #105 to make daily decisions. The care plan also identified Resident #105 had an established advance directive of full code (full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive). Interventions included that the resident's expressed advance directive wishes would be activated and followed. The admission MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #107) the facility failed to ensure the physician and conservator were updated of a weight loss in a timely manner. The findings include. Resident #107 was admitted to the facility on [DATE] with diagnoses that included stroke affecting the left non dominant side, aphasia, and dysphasia. a. The Weight and Vital Summary dated 6/20/22 identified Resident #107 weighed 160 lbs. The Weight and Vital Summary dated 6/27/22 identified Resident #107 weighed 147 lbs., a loss of 13 lbs. The Weight and Vital Summary dated 7/1/22 identified Resident #107's weighed 144.2 lbs. Review of progress notes dated 6/20/22 - 7/4/22 failed to reflect that the physician or resident representative had been notified of the residents 15.8 lbs. weight loss. Interview with the Dietitian on 5/11/23 at 9:41 AM indicated from admission Resident #107 received most of his/her nutrition via the feeding tube, with a small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-17 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for 2 of 5 sampled residents (Resident #26 and Resident #94) reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to obtain approval for long term care placement when the PASARR agency did not approve a long term care stay (Resident #26) and failed to complete a Level 2 determination when the 30-day approval stay expired (Resident #94). The findings include: 1. Resident #26's diagnosis include personal history of suicidal behavior, cognitive communication behavior, borderline personality disorder, major depressive disorder, and bipolar disorder. Resident #26 was admitted to the facility on [DATE]. A PASARR Level 1 screen dated [DATE] identified Resident #26 was referred for a Level 2 onsite evaluation. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #26 was cognitively intact and required supervision with bed mobility, transfers, ambulation dressing and toileting. Additionally,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 5 residents (Resident #9, 91 and 115) reviewed for care planning, for Resident #9 the facility failed to develop a care plan related to a protective head covering, for Resident #91 the facility failed to revise and update the care plan after a fall with injury, and for Resident #115 the facility failed to revise and update care plan according to established timeframes. The findings include: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's early onset, dementia with behavior disturbances, paranoid schizophrenia, and neuroleptic induced Parkinsonism. The quarterly MDS dated [DATE] identified Resident #9 has a conservator of estate and person, had severely impaired cognition, walks with oversite in the corridor without mobility devices, 2 falls with no injury and 2 falls with minor injury for the 3-month reviewed period. The care plan dated 3/21/23 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #2) reviewed for unnecessary medications the facility failed to ensure the pharmacy recommendations were followed, and for 1 resident (Resident #79) reviewed for choices, the facility failed to assess the resident for the ability to consume alcohol while a resident at the facility. The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included iron deficiency anemia, gastroparesis, and gastro-esophageal reflux. A physician's order dated 1/19/23 directed to give Aspirin 81 mg and Iron 325mg daily. Pharmacy recommendation dated 2/20/23 recommended to check stool for blood because Resident #2 was on aspirin daily and had an abnormal hemoglobin of 7.3g/dL, (normal range 11.6g/dL - 15g/dL). A physician's order dated 2/21/23 directed to guaiac stool times 3, (the stool guaiac test looks for hidden blood in a stool sample). Review of the TAR dated 2/22/23 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #81) reviewed for limited range of motion, the facility failed to consistently implement measures and address the residents decline in range of motion to both hands. The findings include: Resident #81 was admitted to the facility on [DATE] with diagnoses that included poly osteoarthritis and spinal stenosis cervical region. The admission MDS dated [DATE] identified Resident #81 had intact cognition, required 1-person physical assistance with hygiene and had no limitation in range of motion to the upper extremities. Review of the OT evaluation dated 2/22/20 identified feeding to continue with supervision, noting fine motor performance skills are performed with mild impairment. The annual MDS dated [DATE] identified Resident #81 had moderately impaired cognition, required extensive 1 person assistance with hygiene and had no limitation of range of motion to the bilateral upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #49 and 107) reviewed for nutrition, the facility failed to obtain weights and reweights according to professional standards. The findings include: 1. Resident #49 was admitted to the facility on [DATE] with diagnoses that included dementia, dysphagia, and muscle weakness. The quarterly MDS dated [DATE] identified Resident #49 had severely impaired cognition, was always incontinent of bowel and bladder and required the assistance of 2 or more staff members with transfers, dressing, and toileting and required supervision with eating. The care plan dated 3/27/23 identified Resident #49 was at nutritional risk due to dementia and impaired swallow function. Interventions included to monitor for changes in nutritional status including change in intake and unplanned weight loss, report to food and nutrition/physician as indicated, weigh as ordered and notify the Dietitian and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) reviewed for respiratory therapy, the facility failed to label and date oxygen tubing per facility policy. The findings include: Resident #23 was admitted to the facility with diagnoses that included heart disease and anxiety. A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath. A physician's order dated 4/25/23 directed to administer Lasix 20 mg once a day indefinitely. The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive assistance with dressing and personal hygiene. Additionally, Resident #23 was receiving oxygen therapy at the facility. Observation on 5/8/23 at 11:31 AM and on 5/9/23 at 10:01 AM identified an oxygen concentrator with an oxygen nasal cannula with extension tubing attached lying on the floor not labeled and dated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #27) reviewed for specialized service, the facility failed to monitor fluid intake for a resident on a fluid restriction and per the physician's order. The findings include: Resident #27 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease. A physician's order dated 2/6/22 directed a fluid restriction of 1500 ml per day. The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition and received dialysis. The care plan dated 2/23/22 included interventions to monitor fluid restriction per physician's order. The May 2023 MAR failed to reflect the fluid intake that the resident consumed. Interview with the DNS on 5/11/23 at 12:56 PM indicated she was not able to find any intake sheets from 2/6/22 - 5/11/23, over 1 year, for Resident #27. Interview with the Dietitian on 5/11/23 at 10:23 AM indicated she was not responsible to follow up to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy, and interviews the facility failed to ensure adequate staffing to meet the needs of the residents, including the provision of 1:1 monitoring per the physician's orders. The findings include: 1. Review of the detailed census report dated [DATE] identified the facility census was 124. Review of the daily staffing sheet dated [DATE] identified the facility failed to meet the staffing levels required for direct care staff. Interview with the Administrator on [DATE] at 8:45 AM identified he was not aware of the issue. The Administrator indicated the facility was utilizing the agency for nurse aides and on [DATE] the facility stopped utilizing the agency for nurse aides. The Administrator indicated staffing is very challenging. Interview with the DNS on [DATE] at 2:28 PM identified she was not aware that the daily schedule was not meeting the staffing levels required for direct care staff. The DNS indicated staffing is very challenging in the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and staff interviews for 1 of 5 sampled residents (Resident #115) reviewed for unnecessary medications, the facility failed to identify target behaviors for the use of psychotropic medication and failed to order as needed (PRN) psychotropics for only 14 days. The findings include: Resident #115's diagnoses included Parkinson's disease and dementia. The Resident Care Plan dated 9/26/22 identified Resident #115 was at risk for complications related to the use of psychotropic drugs (Nuplazid, Clonazepam, Sertraline). Interventions included to monitor Resident #115 for continued need for medication as related to behavior and mood. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #115 was severely cognitively impaired and required limited assistance of 2 for bed mobility, limited assistance with set up help for eating and extensive assistance of 2 for personal hygiene. The MDS also identified Resident #115 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy, and interviews, for 1 resident (Resident #23) reviewed for respiratory equipment, the facility failed to maintain oxygen tubing off the floor when not in use, and for 1 resident (Resident #79) reviewed for infection control, the facility failed to ensure supervision and resident education to maintain infection control when independently caring for his/her gastric tube (g-tube) and colostomy, and the facility failed to monitor and conduct quarterly analysis of infection trends within the facility. The findings include: 1. Resident # 23 was admitted to the facility with diagnoses that included heart disease and anxiety. A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath. A physician's order dated 4/25/23 directed Lasix 20 mg once a day indefinitely. The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-01-26 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for 1 of 6 sampled residents (Resident #39) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to ensure that a referral was made to the state designated authority (Maximus) when the pre-approved thirty day stay had expired, which delayed the resident's level II PASARR being completed in a timely manner. The findings include: Resident #39 was admitted to the facility on [DATE] with diagnoses that included Schizophrenia and Personality disorder. A PASARR level one screen dated [DATE] performed while Resident #39 was in the hospital, identified that the resident was approved for a thirty day nursing facility stay and would require re-screening by or before the thirtieth day if the resident was expected to remain in the nursing facility. The care plan dated [DATE] identified that Resident #39 exhibited distressed/ fluctuating mood symptoms related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-01-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of five residents reviewed for unnecessary medication (Resident #89), the facility failed to follow the pharmacist recommendation. The findings include: Resident #89's diagnoses included Vascular Dementia with Behavioral Disturbances and Acute Right Intertrochanteric Fracture. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #89 was severely cognitively impaired. A physician's order dated 12/21/20 directed to give Lovenox (an anticoagulant) Solution 40 MG/0.4ML subcutaneously once a day for deep vein thrombosis prophylaxis. Review of the clinical record for Resident#89 identified the pharmacist review dated 12/22/20 directed that the facility have a stop date for the Lovenox or discontinue the therapy if appropriate. The pharmacy report rationale for the recommendation added prolonged use of anticoagulants increase the risk for adverse events. Further review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-05-17 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews for 2 nurse aides, the facility failed to complete annual performance evaluations. The findings include: Review of the personnel files of NA #4 and NA #5 failed to reflect that yearly (annual) performance evaluation reviews were completed. Interview with Human Resources Person #1 (HRP #1) on 5/17/23 at 12:50 PM identified he has been employed by the facility since April 2022. HRP #1 indicated when employee evaluations were due, he provides a list to the DNS and it is his/her responsibility to compete the performance evaluation. HRP #1 indicated as he receives a completed evaluation, he will file the form in the employee's file. HRP #1 indicated there have been some changes in the DNS position. Interview with the DNS on 5/17/23 at 2:30 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not aware of the issue, but she does have a pile of employee evaluations to complete. The DNS indicated that the administrative staff, including herself, were all new to the facility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-05-17 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure nurse staffing information was current and posted in an area visible to residents/visitors from the inside of the building. The findings include: On 5/11/23 at 10:50 AM observation with the DNS of the nurse staffing information noted the posting to be taped to the window of the outside door, visible only to incoming personnel entering the facility and was dated for 4/7/23. Additionally, the nurse staffing information was also posted on the wall in a glass case in the lobby, but was dated for 4/18/23. Interview with the DNS on 5/11/23 at that time identified she thought the 11:00 PM to 7:00 AM Nursing Supervisor was responsible for calculating and posting the nursing hours, but was unsure because she was only in the role of DNS for 3 weeks.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-05-17 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #8) reviewed for behaviors, the facility failed to ensure that the clinical record reflected complete and accurate documentation related to continuous 1:1 observation and for 1 resident (Resident #114) reviewed for showers, the facility failed to ensure documentation was completed when the Nurse Aid provided Resident #114 a shower. The findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses that included delusional disorder, vascular dementia and cardiomyopathy. A physician's order dated 6/8/22 that directed Resident #8 was to remain on 1:1 observation every shift. The annual MDS dated [DATE] identified Resident #8 had moderately impaired cognition, was always continent of bowel and bladder and required staff supervision with bed mobility, transfers and toilet use. The care plan dated 3/6/23 identified Resident #8 had a tendency to exhibit sexually inappropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2021-01-26 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, facility policy, and interviews for infection control reviewed for notification to all residents, families regarding confirmed Covid-19 infections by 5:00 PM the next calendar day, the facility failed to notify the residents and families of positive Covid-19 infections in accordance to the Centers for Medicare and Medicaid Services. The findings include: During the survey a review of the facility weekly e-mail notification and the weekly zoom meetings failed to identify that all residents and families were notified of positive Covid-19 infections in accordance to the Centers for Medicare & Medicaid Services. Interview with RN #2 on 1/26/21 at 10:16 AM identified the Administrator notify the families via e-mails regarding positive Covid-19 in the facility. RN #2 indicated the Administrator and the Director of Nursing Services (DNS) receives a phone call from the hospital laboratory regarding any positive Covid-19 results. She further indicated she was not aware of the new Centers for Medicare & Medicaid Services 11/2020 infection prevention, control &…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to HIGHBRIDGE HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 5 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
EGERT, USHERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 05/01/2024
MENDLOVIC, BARRYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 05/01/2024
PASKES, JOELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 05/01/2024
MAHABIR, RABINDRANATHIndividualCONTRACTED MANAGING EMPLOYEEsince 05/01/2024
ALEEM, ASIFIndividualW-2 MANAGING EMPLOYEEsince 05/01/2024

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.0M
Net patient revenuemost recent cost report
-0.4%
Operating marginrevenue minus expenses
$3.0M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 8%Other / private 10%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$352per resident / day
operating cost
$10,690per month
≈ monthly operating cost
$350per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075354. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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