The Cottages
1742 Main Street, Pella, IA 50219 · Non profit - Corporation · 100 certified beds · (641) 628-1244 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $52,060 in federal fines (most recent 2026-06-04)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.2% | 17.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.2% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.3% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.3% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 8.9% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.3% | 16.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 25.6% | 20.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.6% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.6% | 25.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.6% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.1% | 73.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 8.5% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 21.5% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.07 | 1.49 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.91 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 114 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 90 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.8%CMS range 49.7–63.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.5%CMS range 5.7–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.6–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.75 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 87.0 residents a day — about 87% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.18 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.92 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.63 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.89 hrs/resident/day on weekends vs 4.30 on weekdays — 10% thinner on weekends. RN hours go from 1.04 to 0.61 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
23 citations, most serious first. The 13 most serious are shown; the remaining 10 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interviews, the facility failed to provide additional interventions, and supervision after Resident#1 displayed exit seeking behaviors. The facility also failed to secured the facility's exterior doors so that cognitively impaired residents could not leave the building without staff knowledge. This resulted in Resident #1 leaving the building without the staff's knowledge in 29 degree Fahrenheit weather. The staff only realized Resident #1 had left the building when a visitor found Resident #1 lying on the ground. This failure resulted in Immediate Jeopardy to the health, safety, and security of the resident and for 3 of 3 additional cognitively impaired, independently mobile residents with access to this door (Residents #5, #6, #7). The facility identified a census of 93 residents. The State Agency (SA) informed the facility of the Immediate Jeopardy (IJ) on 2/19/25 at 3:35 p.m. The IJ began on 1/26/25, the day Resident #1 left the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, resident interview and policy review the facility failed to ensure resident safety when ambulated and when transferred to a chair without a gait belt for 1 of 3 residents reviewed (Resident #2). The fall resulted in a hip fracture that required surgery. The facility reported a census of 90 residents.Findings include:The Minimum Data Set (MDS) dated [DATE] reflected Resident #2 activity prior to fall documented used a walker, required substantial to maximal assist with sit to stand and lying to sit needed partial to moderate assistance, to lift, hold or support trunk or limb. Resident #2 required supervision or touch assist when walking up to 10 -50 feet. Staff to provide verbal and or touch/steadying and/or contact guard assist throughout activity or intermittently.The Care Plan focus initiated 5/15/24 for Resident #2 revealed is at risk for falls, to use walker through entire transfer, assist of one and a four wheeled walker (4WW) and gait belt.The MDS dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interviews, the facility failed to create and implement interventions to prevent a fall which resulted in an ER visit for 1 of 3 residents reviewed for falls(Resident #20). The facility reported a census of 95 residents. Findings include:The Minimum Data Set (MDS) assessment tool, dated 5/20/25, listed diagnoses for Resident #20 which included fracture, non-Alzheimer's dementia, and arthritis. The MDS stated the resident sustained a fracture related to a fall in the 6 months prior to admission and stated the resident required partial/moderate assistance for chair and toilet transfers. The MDS listed a Brief Interview for Mental Status (BIMS) score as 11 out of 15, indicating moderately impaired cognition. The facility Accident/Incident Investigation and Reporting Policy and Procedure, revised 4/2025, stated the facility provided an environment that was free from accident hazards over which the facility had control and provided supervision to prevent avoidable accidents. The policy directed staff to initiate new interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, staff interviews, resident and family interview the facility failed to provide dignity and respectful treatment for 1 of 3 residents reviewed. The facility reported a census of 90. Findings include:The Minimum Data Set (MDS) dated [DATE] for Resident #1 revealed required assistance with sit to lye or sit to stand or transfer to chair or toilet. Resident #1 required partial to moderate assistance of staff for lifts, holds, or support of trunk or limb and was dependent on toileting hygiene. The Brief Interview for Mental Status (BIMS) exam Coded a score of 13 out of 15 indicating intact cognition. The Medical Diagnosis, in an electronic record dated 4/3/26 listed Resident #1 had acute cystitis with hematuria referring to bladder inflammation with blood in the urine and had an overactive bladder. A Care Plan with an activity focus area initiated on 4/3/26 documented Resident #1 needs assist of one with toileting and perineal cares and needed assist of one and a front…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility investigation file, staff interviews, and policy review, the facility staff failed to treat residents with dignity and respect and honor the resident's right when a resident refused to take a shower, and failed to protect residents from abuse by not conducting a thorough investigation of the incident for 1 of 2 residents reviewed for abuse (Residents #2) The facility reported a census of 86 residents. Findings include:A Complaint/Incident Investigation Report revealed the facility self-reported an allegation of abuse to the Department of Inspections, Appeals, and Licensing (DIAL) on 11/03/25 at 5:29 PM. The incident occurred on 10/31/25 at approximately 9:20 AM. Staff A, Certified Nursing Assistant (CNA) notified Staff E, Registered Nurse (RN) that Resident #2 refused to take a shower. Staff E was upset and said she did not have time for this shit and followed Staff A into the resident's bathroom. Staff E told Resident #2 she had to take a shower and the resident said no. Staff E…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility investigation file review, staff interviews, and policy review, the facility failed to report and allegation of abuse to the Iowa Department of Inspections, Appeals and Licensing within the required time for 2 of 2 residents reviewed for abuse (Residnt#1 and Resident#2). The facility reported a census of 86 residents. Findings include:A Complaint/Incident Investigation Report revealed the facility self-reported an allegation of abuse to DIAL on 11/14/25 at 1:42 PM. The incident occurred on 11/12/25 at approximately 9:40 PM. Resident #1 expressed to Staff F, Certified Nursing Assistant (CNA) anxiety and concerns about an interaction that took place overnight between 11/11/25 to 11/12/25 with Staff I, CNA. Resident #1 told Staff F that Staff I took her bed remote away when she had raised the foot of the bed too high, then Staff I threw the bed remote toward her and struck her wound vac. Staff I was placed on administrative leave on 11/13/25 at 4:30 PM pending the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to ensure staff attempted non-pharmacological interventions prior to the administration of as needed(prn) anti-anxiety medications for 1 of 3 residents reviewed for anti-anxiety medications(Resident #3). Along with the anti-anxiety medication a opiod analgesic (strong pain med) was also given in most cases at the same time with no non-pharmalogical interventions for relief of pain attempted, or waiting for effectiveness of either medication. The facility reported a census of 95 residents.Findings: The Minimum Data Set(MDS) assessment tool, dated 8/1/25, listed diagnoses for Resident #3 which included depression, mild cognitive impairment, and muscle weakness. The MDS stated the resident had physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing, scratching, grabbing, abusing others sexually) and verbal behavioral symptoms directed toward others (e.g., threatening others, screaming at others, cursing at others) 1 to 3 days out of the 7 day review period. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, and policy review, the facility failed to ensure that a comprehensive, person-centered care plan that included measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for 2 of 20 residents reviewed for care planning (Resident #7 and #8). The facility reported a census of 95 residents.Findings include:1. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed that Resident #7 had diagnoses of non-Alzheimer's dementia and anxiety. The MDS also indicated that Resident #7 had delusions and rejected care 1 to 3 days in the 7-day look back period. The Physician's Orders revealed that Resident #7 was prescribed 1 milliliter (mL) of a compound ointment topically to inner wrist every 8 hours as needed for agitation. Each mL of compound ointment included: Lorazepam 1 milligram (mg), Diphenhydramine 12.5 mg and Haloperidol 2 mg. In an interview on 8/21/2025 at 9:32 AM Staff C, Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interviews, and policy review, the facility failed to ensure safe and accurate delivery of oxygen therapy for one of three residents reviewed for respiratory care (Resident #86). The facility reported a census of 95 residents.Findings include:1. The admission Minimum Data Set (MDS) dated [DATE] revealed that Resident #86 had diagnoses of heart failure, hypertension, respiratory failure, pulmonary hypertension and congestive heart failure with hypoxia.The Care Plan initiated on 7/3/25 indicated that Resident #86 has oxygen therapy related to congestive heart failure (CHF) and gets oxygen via nasal cannula (nc) continuously. It lacked information related to the liters of oxygen flow ordered.The Clinical Physician's Orders dated 6/24/25 directed staff to provide the resident oxygen continuous at 4 liters via nc continuous, and two times a day check oxygen saturation levels with an indefinite end date.The Electronic Treatment Administration Record (EMAR) indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview, the facility failed to ensure the availability of routine medications for 1 of 4 newly admitted residents(Resident #99). The facility reported a census of 95 residents. Findings:The Minimum Data Set(MDS) assessment tool, dated 4/27/25, listed diagnoses for Resident #99 which included rheumatoid arthritis, weakness, and depression and listed the resident's Brief Interview for Mental Status(BIMS) score as 14 out of 15, indicating intact cognition. The MDS documented that the resident was admitted on [DATE] from a hospital.The undated facility policy Pharmacy-Initiated Order Workflow stated the nurse received a signed order from the prescriber and faxed it to the pharmacy. The pharmacy then processed the medication and delivered it to the facility. The procedure did not address what staff should do if a medication did not arrive from the pharmacy. A 4/25/2025 10:30 a.m. Clinical admission entry stated the resident admitted to the facility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, staff interview, and policy review, the facility failed to assure a medication error rate of less than 5%. During observation of medication administration, the facility had 3 errors out of 27 opportunities for error resulting in an error rate of 11.11% (Residents #25 and #66). The facility identified a census of 95 residents.1. The Quarterly Minimum Data Set (MDS) Assessment, dated 7/3/25, revealed Resident #25 had a diagnosis of diabetes. The MDS documented the resident took insulin during the 7-day lookback period. The Medication Administration Record (MAR), dated August 2025, for Resident #25 listed Lispro 100 milligrams (mg)/milliliter (ml), inject subcutaneously (SQ) per sliding scale before meals for blood glucose (sugar) 0-150=zero units (U); 151-200=6U; 201-250=8U; 251-300=10U; 301-350=12U; 351-400=14U and scheduled at 7:00 AM, 11:00 AM and 4:00 PM. The MAR revealed Staff E, Registered Nurse (RN), administered 10 U SQ on 8/19/25 at 5:58 PM.On 8/19/25 at 4:26 PM, observation of Staff E, RN, revealed Staff E obtained Resident #25's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, staff interview and review of facility policy, the facility failed to give an insulin prior to the meal as ordered for one of one residents observed who received insulin during medication pass (Resident #25). The facility reported a census of 95 residents.The Quarterly Minimum Data Set (MDS) Assessment, dated 7/3/25, revealed Resident #25 had a diagnosis of diabetes. The MDS documented the resident took insulin during the 7-day lookback period. The Medication Administration Record (MAR), dated August 2025, for Resident #25 listed Lispro 100 milligrams (mg)/milliliter (ml), inject subcutaneously (SQ) per sliding scale before meals for blood glucose (sugar) 0-150=zero units (U); 151-200=6U; 201-250=8U; 251-300=10U; 301-350=12U; 351-400=14U and scheduled at 7:00 AM, 11:00 AM and 4:00 PM. The MAR revealed Staff E, Registered Nurse (RN), administered 10 U SQ on 8/19/25 at 5:58 PM.On 8/19/25 at 4:26 PM, observation of Staff E, RN, revealed Staff E obtained Resident #25's blood glucose level which measured 280. Staff E then pushed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, and policy review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 3 residents reviewed for pressure ulcers (Resident #92). The facility reported a census of 95 residents.Findings include:1. The Significant Change in Status Minimum Data Set (MDS) dated [DATE] revealed that Resident #92 had an unhealed, unstageable pressure injury presenting as a deep tissue injury.The Care Plan initiated on 4/8/25 indicated that Resident #92 has a pressure ulcer related to immobility. The Care Plan initiated the focus area with revision date of 4/9/25 documented the resident with self care deficits for activities of daily living related to dementia, and directed the staff to provide two staff to assist with toilet use, and transfers.The Electronic Health Record (EHR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 10 citations
- Potential for harm · D2025-08-25 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, Centers for Disease Control and Prevention (CDC) guidelines, and staff interview, the facility failed to offer the pneumococcal vaccine to 1 of 5 sampled residents reviewed for immunizations (Resident #25). The facility reported a census of 95 residents.Review of CDC guidelines, dated 10/2024, revealed the following recommendations:Administer Prevnar 20 (PVC20), Prevnar 21 (PVC21), or Vaxneuvance (PVC15) for all adults 50 years or older who have never received any pneumococcal conjugate vaccine, or whose previous vaccination history is unknown.Review of the clinical record for Resident #25 revealed the following:The Quarterly Minimum Data Set (MDS) assessment, dated 7/3/25, identified an admission date of 7/12/24, the resident was over age [AGE], and had diagnoses that included diabetes and dementia. The assessment identified had a severe cognitive impairment. An Informed Consent for Pneumococcal Vaccine, dated 7/12/24, included a signature of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to document an accurate code status for one of four residents sampled for advanced directives (Resident #147). The facility reported a census of 92 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #147 had diagnoses that included multiple sclerosis, thyroid disorder, and a left fibula (a bone in the lower leg) fracture. The Care Plan revised 9/17/24 revealed the advance directives was manifested by the resident and family's specifications. The staff directives included to refer to the IPOST (Iowa Physician's Orders for Scope of Treatment) form on file and review the advanced directives routinely at the care conferences and PRN (as needed). The electronic health record (EHR) (screenshot) revealed Resident #147's code status as a Full Code. The MDS Coordinator entered and confirmed the order on 9/16/24. The EHR Order Details revealed a full code listed under the advanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and facility document review, the facility failed to evaluate the need for and offer scheduled nutrition interventions related to on-going weight loss and poor intake at meals. The facility also failed to update Resident 72's Care Plan to accurately reflect current staff interventions for weight loss, if any provided, and update the Care Plan for one of three residents reviewed for nutrition (Resident #72). The facility reported a census of 92 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] indicated that the Brief Interview for Mental Status could not be completed and Resident #72's cognitive skills for daily decision making were severely impaired. Diagnoses include Alzheimer's disease, Parkinson's disease, heart failure, anxiety disorder, and depression. The MDS revealed Resident #72 required set-up or clean-up assistance at meals and was independent with walking at least 150 feet. Resident #72 also assessed as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff interviews, and facility policy review, the facility failed to follow enhanced barrier precautions (EBP) and infection control practices to prevent the potential spread of infection or disease for 2 of 18 residents sampled (Resident #37). The facility staff also failed to appropriately cleanse and disinfect resident care devices after a tube feeding and medications administered through a gastrostomy tube (Resident #69). The facility staff also failed to wash hands or complete proper hand hygiene in-between dirty to clean tasks for 1 of 6 households observed. The facility reported a census of 92 residents. Findings include: 1. The Minimum Data Set (MDS) assessment date 9/23/24 revealed Resident #37 readmitted to the facility from the hospital on 9/23/24. The Medical Diagnosis list in the electronic health record (EHR) revealed the resident had diagnoses of methicillin susceptible staphylococcus aureus (MSSA) (a staph bacteria) infection effective 9/20/24, an extradural…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, the facility failed to ensure a resident had at least 2 baths/showers per week for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 95 residents. Findings include: The admission Minimum Data Set (MDS) dated [DATE] for Resident #1 documented a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognition. The MDS further revealed the resident had diagnosis including stroke, osteoporosis and anxiety and required physical assistance with bathing. The Care Plan revised 8/29/23 revealed Resident #1 had a self-care performance deficit related to activity intolerance, impaired balance and stroke, and directed staff to provide assistance with bathing twice a week. Review of the electronic health record (EHR) for Resident #1 revealed showers/baths were offered and provided 3 times between 8/23/23-9/22/23. During an interview 5/16/24 at 9:16 AM, the Clinical Quality Specialist acknowledged showers/baths were documented 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review, family interview and staff interviews , the facility failed to answer the residents' call lights in less than 15 minutes for 4 of 4 residents reviewed (Resident #30, 42, 57, 75). The facility reported a census of 74 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] of Resident #30 identified a Brief Interview for Mental Status (BIMS) score of 12 which indicated moderate cognitive impairment. The MDS revealed the resident required extensive assistance of two staff members for bed mobility, transfers and toileting. The MDS documented diagnoses that included aphasia (difficulty understanding or expressing speech), cerebrovascular accident (stroke) and hemiparesis (one sided paralysis). The Care Plan Focus Area of falls dated 11/7/22 directed staff to have the resident's call light within reach and encourage the resident to use it. The Care Plan documented the resident needed prompt response to all requests for assistance. On 6/27/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to fully review and revise the care plan for 1 of 2 residents (Resident #43) who were sampled for care plan review. The facility reported a census of 74. Findings include: On 6/26/23 at 02:11 PM, Resident #43 stated he had a urinary tract infection (UTI) after the indwelling catheter was inserted. The Resident's Electronic Health Record (EHR) included medical diagnoses of Benign Prostatic Hyperplasia (BPH) with lower urinary tract symptoms (inflammation of the prostate making it difficult to urinate) and heart failure. The Quarterly Minimum Data Set (MDS) assessment for the resident dated 1/27/23 documented diagnoses which included BPH and heart failure. The MDS indicated no urinary catheter used in the seven-day look-back period. A Progress Note dated 3/16/23 at 2:11 p.m. indicated the resident had urinary retention and increased frequency with urination. Physician Order dated 3/17/23 instructed staff to insert a Foley catheter. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, menu review, staff interviews and policy review, the facility failed to serve the appropriate portions for 3 of 3 residents who received pureed diets (Resident #1, #17, #68) for one of one meals observed. Findings include: 1. The facility's menu for lunch on 6/28/23 (Cycle day 11 menu) identified the following items to be served to the residents. Ham & Pasta [NAME], 1.25 cups Marinated Tomato Salad, 1/2 cup Peaches/pears, 1/2 cup Caramel brownie (substituted orange cake), 2x3 square French bread, 1 slice During observation on 6/28/23 starting at 11:25 am, Staff E, [NAME] began the puree process for lunch service. She took 3 pieces of orange cake and placed in a blender with an unmeasured amount of milk. She placed 3 serving bowls on the counter and used a #12 scoop (2 2/3 oz) to fill 2 of the 3 bowls. There was not enough puree left for the third bowl. She then pureed a 4th slice of cake and added that to the remaining cake puree for the third bowl. Staff E then went to the refrigerator and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to provide food served by a method to maintain a safe and appetizing temperature for one of three meal observations. The facility reported a census of 74. Findings include: Continuous observation on 6/28/23 beginning at 5:00 PM, Staff A, Activities Assistant, began to prepare for meal service. The temperatures for the food when placed on the serving counter were as follows: chicken strips - 197/none left ground beef - 206 rice - 196.2 mashed potatoes - 197.5 green beans - 204.4 At the end of meal service on 6/28/23 at 5:38 PM, the temperatures for the remaining food were as follows: ground beef - 125.7 rice - 96.4 mashed potatoes - 160.6 green beans - 124.8 It was observed the serving pans were completely uncovered throughout the meal service. Two items, rice and green beans, were below the minimum allowed holding temperature of 135 degrees. One item, ground beef, was below the minimum allowed holding temperature of 155 degrees. On 6/29/23 at 1:45 pm, Staff B, Household Lifestyle Coordinator, stated she was unaware of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility policy review, the facility failed to maintain sanitary practices by improperly storing food in two of five kitchen areas. The facility reported a census of 74 residents. Findings include: 1. On 6/28/23 at 10:38 AM, a kitchen observation (Overijssel Unit) revealed the following concerns: a. a partially used, undated jar of cheese whiz stored with dry goods b. an opened bag of raspberry cream cheese flips inside a partially opened box dated 6/27 and an undated plastic bag tied in a knot containing white, round, rock-sized items stored in freezer #1. c. an undated, plastic container of partially used sliced strawberries stored in refrigerator #1 d. an opened bag of celery stored in refrigerator #2 On 6/28/23 at 1:58 PM, the Registered Dietitian stated the stored food should be dated. A policy titled Food Safety dated 8/2022 did not include dating and labeling of facility food storage. 2. During inital walk through kitchen inspection on 6/26/23 beginning at 10:00 am, kitchens for all 5 households were inspected. In the Gronigen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$52,060 in federal fines across 3 penalties.
- $12,006 — penalty dated 2026-06-04
- $26,800 — penalty dated 2025-08-25
- $13,254 — penalty dated 2025-02-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to WESLEYLIFE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.8 | -2.8 vs chain |
| Health inspection | 1 of 5 | 3.2 | -2.2 vs chain |
| Staffing | 4 of 5 | 4.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 9 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HEARTHSTONE A MINISTRY OF WESLEYLIFE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/25/2009 |
| WESLEYLIFE | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/21/2010 |
| WESLEY RETIREMENT SERVICES INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 09/25/2009 |
| HAMILTON, NANCY | Individual | W-2 MANAGING EMPLOYEE | — | since 12/07/2009 |
| ALBERTSON, KERMIT | Individual | CORPORATE DIRECTOR | — | since 01/01/2018 |
| GILROY, ABBEY | Individual | CORPORATE DIRECTOR | — | since 01/01/2016 |
| LAGREE, ROGER | Individual | CORPORATE DIRECTOR | — | since 01/01/2015 |
| LORENCE, JOANNE | Individual | CORPORATE DIRECTOR | — | since 09/25/2009 |
| RASMUSSEN, CHAD | Individual | CORPORATE DIRECTOR | — | since 01/01/2011 |
| RUCH, ROBERT | Individual | CORPORATE DIRECTOR | — | since 09/25/2009 |
| STOUT, DAVID | Individual | CORPORATE DIRECTOR | — | since 01/01/2011 |
| TAYLOR, CHRISTINA | Individual | CORPORATE DIRECTOR | — | since 01/01/2018 |
| WATSON, SUSAN | Individual | CORPORATE DIRECTOR | — | since 01/01/2014 |
| KRETZINGER, ROBERT | Individual | CORPORATE OFFICER | — | since 09/25/2009 |
| HARTSOOK, LONDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/09/2012 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165607. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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