No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Avantara Joliet

210 North Springfield Avenue, Joliet, IL 60435 · For profit - Limited Liability company · 154 certified beds · (815) 725-3400 Medicare & Medicaid certified

Call the home — (815) 725-3400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
5 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$33,535 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has 5 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $33,535 in federal fines (most recent 2025-07-11)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
301 Madison St #300 · (815) 725-4367 · Call to confirm hours
Pharmacy
221 Springfield Ave · (815) 727-4722 · Call to confirm hours
Grocery
2200 Oneida St · (815) 744-7129 · Call to confirm hours
Park
Douglas And Madison · Typically dawn to dusk
Place of worship
200 Republic Ave · (815) 730-7787

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.5%13.4%15.4%worse
Long-stay residents who lose too much weight12.4%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.9%0.9%better
Long-stay residents with a urinary tract infection2.1%1.5%2.0%typical
Long-stay residents with depressive symptoms57.2%54.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%3.1%3.3%typical
Long-stay residents whose ability to walk worsened20.8%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.3%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine97.0%91.8%95.3%typical
Long-stay residents with pressure ulcers6.0%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control27.8%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.8%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.1%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine60.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission26.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.2%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.842.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.222.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 248 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.8%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
67.4%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 67.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 92 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.8%CMS range 45.1–58.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 7.7–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 4.6–10.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.00
RN hours/ resident / day
0.68
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.71
Total nurse hours/ resident / day
0.99
RN hoursweekends
70.0%
Total nursing turnover
62.9%
RN turnover

How full it usually is: this home is certified for 154 beds and averages 109.1 residents a day — about 71% occupied, or roughly 45 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 3.80 on weekdays — 7% thinner on weekends. RN hours go from 1.01 to 0.99 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-12-24)
9
at the previous standard inspection (2024-08-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 16 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited before2025-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was transferred safely. This failure resulted in R1 sustaining a 10-12-centimeter laceration to left lower leg which required 18 sutures. This applies to one resident (R1) reviewed for injuries in a sample of four.The findings include: Resident Incident Report by V13 (LPN/Licensed Practical Nurse) dated 3/24/25 states R1 sustained a laceration to her left lower leg during transfer from wheelchair to bed. V13's Departmental Note dated 3/24/25 shows R1's laceration was reported by V12 (CNA/Certified Nursing Assistant) who performed R1's transfer. On 7/8/25, at 10:43 AM, V13 said she is unsure of R1's wheelchair footrests were on or off her wheelchair at the time of the incident. On 7/8/25 at 10:32 AM, V12 said that during her shift on 3/24/25, she was transferring R1 from her wheelchair to her bed and R1 sustained a laceration to her left leg. V12 said R1's left leg was closest to her bed and when she pivoted R1 towards the bed, she said ouch. V12 said she then looked down and saw a C or V-shaped cut and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to recognize a resident's significant weight loss of 17.8% in one month and implement timely interventions. This failure resulted in R1's continual weight loss of 24% in three months and eventual hospitalization. This applies to one resident (R1) reviewed for decreased oral intake.The findings include:R1's Weights and Vitals Summary show the following weights:1/6/25 165.2 lbs2/6/25 167.2 lbs3/7/25 169.3 lbs4/9/25 139.2 lbs (17.8% loss in 1 month)5/13/25 135.9 lbs6/13/25 128.6 lbs (24% loss in 3 months)7/7/25 113.2 lbsR1's Nutritional Status Notification written by V19 (Registered Dietician) dated 4/14/25 states, please obtain a new weight. April weight indicated a 30 pound weight loss 17.8% suspect may be in error. V19's Dietary Note written 4/14/25 states: Recommendations: Please re-weigh and continue to follow weight trends. Monitor weight, intake, and skin integrity. Goals: Weight maintenance with no significant changes and no signs or symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to adequately assess, administer medications, and notify the physician for a resident who had not had a bowel movement in over 3 days on several occasions. This failure contributed to (R1) developing a fecal impaction, pain and inflammation in her colon. This applies to 1 of 3 residents (R1) reviewed for quality of care in the sample of 7. The findings include: R1's face sheet shows she was admitted to the facility on [DATE] with diagnoses including: Unspecified Dementia, Parkinsonism and Constipation. R1's active Care Plan shows she has a cognitive impairment due to dementia, is incontinent of bowel and bladder, and is at risk for constipation due to impaired mobility. R1's constipation Care Plan initiated on 10/5/22 and revised on 1/5/25 shows that R1 will have one soft formed stool every 2-3 days. Interventions listed in the care plan include assess residents past bowel elimination pattern and document every shift, report negative findings to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's Physician/Nurse Practitioner was immediately notified of a fall where the resident had hit his head. This failure resulted in an over six-hour delay in hospitalization and treatment. This applies to 1 of 3 residents (R3) reviewed for notification of changes. Findings include: The facility's 1/6/25 reportable Serious Injury Incident form for R3 showed Resident noted on his right side next to his bed. Resident was transferred to hospital. admitted with 4 [millimeter] hyper density left frontoparietal lobe suspicious for a small focus of intraparenchymal hemorrhage . R3's 1/4/25 progress note showed 9:30 PM, resident observed, laying on the floor on his right side, next to his bed, bruise noted, on right side of face with swelling .call out to [Nurse Practitioner (V16)] .neuro-check in progress . This progress note was timed at 11:48 PM, two hours after R3's fall. R3's 1/5/25 progress note showed [Nurse on Duty] called Dr. on call, NP [V16], to get orders. Waiting on call back. Resident will continue to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe transfer with a mechanical lift for 1 resident (R1). This failure resulted in R1 falling off the side of her bed and obtaining an 8cm (centimeter) laceration to her head requiring 15 staples. This past noncompliance occurred from June 23, 2024, to July 13, 2024. This failure applies to 1 of 3 residents (R1) reviewed for safety and supervision in the sample of 13. The findings include: R1's electronic face sheet printed on 7/31/24 showed R1 has diagnoses including but not limited to lymphedema, repeated falls, hypertension, cognitive impairment, and morbid obesity. R1's facility assessment dated [DATE] showed R1 has severe cognitive impairment and requires substantial/maximum assistance with transfers. R1's care plan dated 12/29/21 showed, Risk for falls and/or fall related injury related to decreased mobility, recent acute medical condition .keep within visibility of staff when up in chair, high risk for falls identifier in place. R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-04-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was retaining urine had his bladder scanned and was catheterized. These failures resulted in the resident being hospitalized with urosepsis for eight days. This applies to 1 of 3 residents (R1) reviewed for urinary catheters. The findings include: On 04/17/24 at 1:45 PM R1 was in his room sitting in a high back wheelchair. R1 was alert and oriented x 3. R1 had an indwelling urinary catheter draining yellow urine and a right arm PICC (Peripherally Inserted Central Catheter for intravenous [IV] medication). R1 said on 04/05/24, he had a fever and chills, and prior to the fever and chills, he was having bladder spasms that he reported to the nurses. R1 said he saw the physician and received orders for a bladder scan and to be intermittently catheterized every four hours because he has a history of urinary retention. R1 said the nurses did not do the bladder scans to see if I needed to be catheterized. I would need to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-24 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received required staff assistance for toileting, incontinence care, nail care, hair care, and oral hygiene. This applies to 8 of 10 residents (R6, R12, R40, R47, R67, R99, R105, and R126) in a sample of 27. The Findings Include: 1. The face sheet for R126 shows multiple diagnoses, including displaced intertrochanteric fracture of the left femur (subsequent encounter for closed fracture with routine healing), unspecified fracture of the lower end of the left femur, diaphragmatic hernia without obstruction or gangrene, and cervical spondylosis without myelopathy or radiculopathy. R126 is a [AGE] year-old female who was newly admitted to the facility on [DATE]. The 5-day Minimum Data Set (MDS) dated [DATE], shows R126 is dependent on staff for toileting. On December 21, 2025, at 11:40 a.m., R126 was heard yelling, Help, help, I'm wet, no staff entered the room nor responded to R126's call for help. After approximately five…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-24 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and provide G Tube (gastrostomy tube) site care to residents on enteral tube feeding.This applies to 4 of 4 residents (R12, R28, R50, R101) reviewed for G Tube care in a sample of 27.The Findings include:1. According to the face sheet, R28 had multiple diagnoses, including Parkinsonism, nutritional deficiencies, dysphagia of the oropharyngeal phase, and gastrostomy status. R28's Quarterly (MDS) Minimum Data Set, dated [DATE], showed R28 had severe cognitive impairment and impairment to upper and lower extremities on both sides. The same MDS also showed that R28 is dependent on the facility staff for all areas of self-care and mobility. On Monday, December 22, 2025, at 9:00 AM, R28's G Tube site was covered with an undated gauze dressing. The gauze dressing on R28's G Tube site was wet, and there was a large amount of thick yellow-greenish color drainage on and around the G Tube site area when V29 (Nurse) lifted up the gauze…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-24 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its policy regarding the management and care of peripherally inserted central catheter (PICC) intravenous lines, including ensuring that PICC insertion sites were assessed and monitored every shift for signs and symptoms of infection. This applies to 4 of 4 residents (R31, R67, R102, and R125) reviewed with PICC lines in a sample of 27. The findings include: 1. Review of the EMR (Electronic Medical Record) showed that R125's diagnoses included infective bursitis, metabolic encephalopathy, atrial fibrillation, and congestive heart failure. Review of the POS (Physician Order Sheet) for December 2025 showed a physician's order dated December 11, 2025, directing staff to change the PICC dressing and cap using a transparent dressing. The order also required the PICC insertion site to be assessed every shift for signs and symptoms of infection, including drainage, irritation, and redness. The care plan dated December 12, 2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to remove expired medications from the cart and date ophthalmic medications upon opening to determine its expiration date. This applies to 7 of 7 residents (R6, R26, R31, R77, R101, R108, R109) reviewed for medication storage and labeling in the sample of 27. The Findings include:1. R26 was admitted to the facility on [DATE], with multiple diagnoses including Glaucoma. R26's current physician's order sheet (POS) shows an order to start Latanoprost Solution 0.005% solution on May 03, 2025, with orders to instill one drop into both eyes at bedtime. On December 21, 2025, at 11:00 AM, a medication cart observation was conducted with V7 (Registered Nurse/RN). R26's opened Latanoprost 0.005% ophthalmic solution was sitting in the second side drawer of the cart with an expiration date of November 13, 2025.V7 confirmed that R26's Latanoprost was expired and should have been removed from the cart and reordered. V7 said that ophthalmic solutions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a treatment order, assess, and treat a resident with skin alteration. The facility also failed to follow the physician's treatment order for a resident with moisture-associated skin dermatitis.This applies to 2 of 2 residents (R48, 123) reviewed skin alteration in a sample of 27.The Findings include:1.According to the face sheet, R48 had multiple diagnoses including, Alzheimer's disease, other lack of coordination, and polyarthritis. R48's Quarterly MDS (Minimum Data Set) dated October 17, 2025, showed R48 had moderate cognitive impairment and required substantial to maximum assistance with toileting hygiene, personal hygiene, lower body dressing, and was dependent on staff for showers or bathing. R48's (ADL) Activity of Daily Living Care Plan initiated on August 12, 2025, showed R48 required assistance with all areas of ADL, and interventions include staff to assisting R48 with showering or bathing per schedule. On December 22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and auscultate the AV (arteriovenous) fistula for a resident receiving hemodialysis according to the physician's order.This applies to 1 of 1 resident (R6) reviewed for dialysis in the sample of 27.The findings include:R6's EMR (Electronic Medical Record) shows R6 was admitted to the facility on [DATE], with multiple diagnoses including end stage renal disease, dependence on renal dialysis, anemia in chronic kidney disease, diabetes, glaucoma, heart failure, and muscle weakness. R6's MDS (Minimum Data Set) dated November 3, 2025, shows R6 is cognitively intact.On December 21, 2025, at 11:20 AM, R6 was lying in bed. R6 stated he has dialysis every Monday, Wednesday, and Friday. R6 had an AV fistula on his right upper arm. R6 continued to say the nurses check his AV fistula sometimes.R6's Order Summary Report shows a physician's order dated May 2, 2025, to assess and auscultate the right upper arm AV fistula every shift for the presence of bruit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow pharmacy recommendations for infusing Intravenous Vancomycin to a resident. This applies to 1 of 1 resident (R31) reviewed for significant medication error in the sample 27The Findings include:R31's electronic medical record showed R31 was admitted on [DATE], with diagnoses that included sepsis, metabolic encephalopathy, pneumonia, symptomatic neurosyphilis, and congestive heart failure. R31 has the following physician order dated December 16, 2025: Vancomycin HCI intravenous Solution Reconstituted 1.5 grams. Use 1.5 gram intravenously in the morning for Cholelithiasis for 12 days. On December 21, 2025, at 1:45 PM, R31 had an intravenous (IV) Vancomycin hanging on a pole infusing into his PICC line without the IV pump that was on the same pole. The tubing was not an adjustable drip rate tubing. The bag was half full of liquid about 3 inches high. V20 stated she was R31's nurse and was infusing Vancomycin 1.5 grams in 300…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-24 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide recommended dietary portions to meet resident nutrition needs and preference. This applies to 2 of 2 residents (R17 and R63) reviewed for dining in the sample of 27. The Findings include: 1. R17's EMR (electronic medical records) included multiple diagnoses including unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, moderate protein-calorie malnutrition, extrapyramidal and movement disorder, gastro-esophageal reflux disease without esophagitis.R17's POS (Physician Order Summary) shows an order for Regular diet, Puree texture, thin liquids consistency, and that Dietician may order therapeutic diet.On December 21, 2025, at 11:43 AM, pureed meal trays that were plated in the kitchen was seen at the steam table in the Memory Care unit. R17's meal ticket showed large portions. R17's plate showed a large portion of pureed meat and a smaller portion of pureed vegetable and mashed potatoes. On December 21, 2025, at 12:00 PM, R17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify and develop a discharge plan for resident (R1) with a discharge goal to return to the community. This applies to 1 out of 3 residents (R1) reviewed for discharge services. R1's Medical Record showed R1 was admitted to the facility on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease, asthma, congestive heart failure, generalized muscle weakness, and syncope. On 2/07/2025 at 11:40 AM, R1 was sitting in her wheelchair receiving 2 L (liters) of continuous oxygen via a nasal cannula. R1 stated she was frustrated because there had been delays with her discharge the prior week and now her discharge date was changed to 2/11/2025. On 2/07/2025 at 3:30 PM, V10 (R1's daughter) was interviewed via telephone. V10 stated she contacted the facility on 1/27/2025 to initiate a discussion regarding R1's discharge planning to return to her supportive living facility in the community. V10 stated during the meeting it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain an oxygen therapy order for a resident (R1) who required the use of continuous oxygen. This applies to 1 out of 3 residents (R1) reviewed for oxygen therapy. R1's Medical Record showed R1 was admitted to the facility on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease, asthma, congestive heart failure, and syncope. R1's MDS (Minimum Data Set) dated 1/13/2025 showed R1 was admitted with continuous oxygen therapy. On 2/07/2025 at 9:25 AM, R1 was sitting in her wheelchair receiving 2 L (liters) of continuous oxygen via a nasal cannula. R1 stated she had recently been admitted to the facility with oxygen. R1 continued to say her oxygen therapy was new and was explained by the facility's staff that she now required the use of continuous oxygen. On 2/07/2025 at 2:20 PM, V8 (Agency Registered Nurse/RN) stated she was told on report that R1 required the use of 2-3 L continuous oxygen. V8 was asked to review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Dcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to send an escort with a resident for an outside imaging appointment. This applies to 1 of 3 residents (R1) reviewed for transportation and escort to medical appointments, in the sample of 3. The findings include: R1 admitted to the facility with diagnoses including but not limited to chronic combined systolic and diastolic heart failure, atherosclerotic heart disease of native coronary artery without angina pectoris, ischemic cardiomyopathy, hypertensive heart disease with heart failure, nonrheumatic mitral (valve) insufficiency, COPD (chronic obstructive pulmonary disease, type 2 diabetes mellitus with foot ulcer, abnormalities of gait and mobility, unsteadiness on feet, and mild cognitive impairment of uncertain or unknown etiology, based on the diagnosis/history report. R1's elopement risk screening and evaluation dated December 13, 2024, showed a score of 8. The same elopement risk screening showed that if the score was 10 or more the resident is at risk. R1's progress notes dated January 16, 2025, at 2:05 PM, created by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assist residents identified as needing assistance with personal hygiene and grooming. This applies to 6 of 6 residents (R13, R44, R49, R91, R106 and R125) reviewed for ADLs (activities of daily living) in the sample of 21. The findings include: 1. R13 face sheet shows multiple diagnoses including vascular dementia, generalized muscle weakness and hemiplegia following cerebral infarction affecting left nondominant side, based on the diagnosis/history report. R13's quarterly MDS (minimum data set) dated July 4, 2024, showed that the resident was moderately impaired with cognitive skills for daily decision making. The same MDS showed that R13 required maximum assistance from the staff with personal hygiene. On August 26, 2024, at 10:48 AM, R13 was in bed, alert and verbally responsive with confusion. R13's fingernails were long and jagged with brown substances underneath the nails. R13 stated that she wants the staff to trim and clean her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide incontinence care in a manner that would prevent urinary tract infection (UTI). This applies to 4 of 5 residents (R26, R117, R126, and R9) reviewed for bowel and bladder care in the sample of 21. The findings include: 1. On August 27, 2024, at 1:16 PM, V18 (Certified Nursing Assistant/CNA) rendered incontinence care to R26 who was wet with urine and had a bowel movement. V18 wiped R26's frontal perineum up and down with wet washcloth, the washcloth got soiled with fecal matter as it went down to the mid perineum. V18 only wiped the outer area of the labial fold and the surface of the groins without wiping deeper into the groins, then V18 proceeded to clean the back perineum. R26's face sheet shows that R26 has a history of UTI. 2. On August 28, 2024, at 10:24 AM, V17 and V18 (Both CNAs) rendered incontinence care to R9 who was wet with urine. V17 cleaned R9's perineum from front to back. However, V17 did not separate the labia to clean the inner folds. 3. On August 28, 2024, at 10:48 AM, V17 and V18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to serve ground chicken for residents on mechanical soft diets. This applies to 4 of 4 residents (R67, R105, R109, R296) reviewed for dining in the sample of 21. The findings include: Facility menu spreadsheet for Monday lunch (week 1) showed to serve ground same as base for mechanical soft diet. The base was documented as garlic herb-based chicken breast for mechanical soft diet. On August 26, 2024 at 12:02 PM during meal service in the secure unit dining room on the 1st floor, V8 (Dietary Aide) was plating the food from the steam table. The mechanical soft chicken breast, which was pre-plated in bowls, appeared chopped into varying lengths. V8 stated that it was pre-plated in the facility kitchen. V6 (Dietary Manager), who had come into the vicinity, was showed the same and V6 stated that she will have to ask V7 (Cook) how he prepared it. R67, R105, R109 and R296 were observed to receive the chopped chicken and their diet ticket showed give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control process related to hand hygiene and gloving during provisions of incontinence care. This applies to 5 of 21 residents (R9, R26, R116, R117, R126) reviewed for infection prevention in the sample of 21. The findings include: 1. On August 27, 2024, 1:01 PM, V19 (Certified Nursing Assistant/CNA), rendered peri-care to R116 after he had a bowel movement in the bed pan. V19 cleaned R116 from front to back, she then touched clean bed linen, applied clean incontinence brief, and applied barrier cream, V19 also placed a pillow underneath R116's left lower extremity, placed linen sheet and blanket over R116, adjusted bed height by using bed control and opened the privacy curtain, while wearing the soiled gloves all throughout these procedures. 2. On August 27, 2024, at 1:16 PM, V18 (CNA) rendered incontinence care to R26 who was wet with urine and had a bowel movement. V18 cleaned R26 from front to back perineum, applied barrier cream, applied a clean disposable brief, repositioned R26, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a resident's signed POLST (Practitioner Order for Life-Sustaining Treatment) form and physician's order are consistent to reflect the resident's treatment wishes in an event of a medical emergency. This applies to 1 of 1 resident (R47) reviewed for advance directives in the sample of 21. The findings include: R47 had multiple diagnoses including dementia with other behavioral disturbance, based on the diagnosis/history records. R47's face sheet showed that the resident's code status was, Full Code. R47's quarterly MDS (minimum data set) dated [DATE], showed that the resident was moderately impaired with cognitive skills for daily decision making. R47's active physician's order showed an order dated [DATE], for full code. The same active physician's order showed an order dated [DATE], for hospice care with admitting diagnosis of dementia. R47's medical chart (physical records) showed a signed POLST form dated [DATE], with instructions that if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have two staff assist during a full body mechanical lift transfer. This applies to 1 of 3 residents (R49) reviewed for accidents and supervision in the sample of 21. The findings include: R49's face sheet showed diagnoses of hemiplegia following cerebral infarct affecting left non dominate side, unspecified osteoarthritis, unspecified dementia, unspecified severity. R49's MDS (Minimum Data Set) dated July 19, 2024, showed that R49 was moderately impaired in cognition and dependent on staff with the assistance of two or more helpers for bed to chair transfers. On August 26, 2024, at 11:39 AM, R49 was lying in bed in her room with a striped shirt on and R49's hair looked disheveled. There was a high back chair at foot of R49's bed. When asked if she prefers to stay in bed. R49 stated I want to get up. They don't get me up. They only get me once in a while. I don't know when they last got me up. They don't want to use the lift to get me up. V9 (Certified Nursing Assistant) was notified that R49 stated that she would like to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and provide gastrostomy tube (g-tube) care as ordered by the physician. This applies to 1 of 3 residents (R15) reviewed for Tube Feeding in the sample of 21. The findings include: The electronic medical records (EMR) shows that R15 has multiple medical diagnoses which include epileptic seizure, unspecified encephalopathy, gastrostomy status, muscle weakness and dementia. Minimum Data Sheet (MDS) dated [DATE], shows that R15 moderately impaired with his cognition. On August 28, 2024, at 1:49 PM, R15 was in his bedroom. Upon assessment of his g-tube, with V18 (Certified Nursing Assistant/CNA), it was noted that his g-tube dressing was dated August 24, 2024. The dressing was soiled with dry brown discharge which filled the lower half of the 4 x 4 gauze dressing and had odor emanating from it. Surveyor called the attention of V20 (Nursing Supervisor). V20 came in and assessed R15's g-tube site. V20 removed the soiled dressing which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications according to physician's order. There were 26 medication opportunities with 2 medication errors resulting to 7.69 % error rate. This applies to 1 of 6 residents (R12) reviewed for medication administration in the sample of 21. The findings include: On August 27, 2024, at 8:44 AM, V4 (Nurse) administered medications to R12 which include Loratadine, Sitagliptin, Vitamin B12, Docusate Sodium, Escitalopram, Carvedilol, Amiodarone, Metformin, Magnesium, and Artificial Tears. After the medication administration, V4 stated that these were all the medications scheduled for this morning. R12's Medication Administration Record (MAR) dated August 2024 showed the above medications, however, there were other medications that were supposed to be given at that time which includes Polyethylene Glycol 17 grams, Medi-Pads 50% topical for hemorrhoids. On August 28, 2024, at 4:14 PM, V2 (Director of Nursing/DON) stated nurses should give the medications as ordered by the physician and to follow the 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to perform wound treatments, and failed to perform weekly skin assessments as ordered by a physician for a resident (R2) with an arterial heel ulcer. This applies to 1 of 3 residents reviewed for wounds in the sample of 13. The findings include: R2's electronic face sheet printed on 7/31/24 showed R2 had diagnoses including but not limited to non-pressure chronic ulcer of left heel & midfoot, heart failure, local infection of the skin, gout, age-related osteoporosis, and atrial fibrillation. R2's wound physician note dated 10/17/23 showed, Wound has been labeled as a pressure ulcer, however after Doppler study ulcer is more consistent with arterial. R2's physician's orders dated 9/20/23 showed, Weekly skin assessment as per Medicare guidelines-document skin color, turgor, temperature, moisture in nursing note . R2's treatment administration record for November 2023 showed R2 only received 1 out of 4 weekly skin assessment for the entire month. R2's physician's orders dated 10/24/23 showed, Left heel cleanse with wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and obtain physician's orders upon identification of an unstageable pressure ulcer for a resident (R4). This applies to 1 of 3 residents reviewed for wounds in the sample of 13. The findings include: R4's electronic face sheet printed on 7/31/24 showed R4 was admitted to the facility on [DATE] with diagnoses including but not limited to left fibula fracture, right calcaneus fracture, generalized anxiety disorder, and insomnia. R4's facility assessment dated [DATE] showed R4 has severe cognitive impairment and no pressure injuries. R4's care plan dated 5/13/24 showed, Risk for impaired skin integrity related to decrease in mobility .daily skin inspection; report any changes in skin or signs of possible skin breakdown or redness. R4's bath and shower documentation form dated 7/19/24 showed, redness and a circle around the buttocks area of the body. No assessment or physician's orders were present for the assessment of R4's redness by a nurse. R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to update the POA (Power of Attorney) on status changes of a resident. This applies to 1 of 3 residents (R1) reviewed for notification of changes. The findings include: On 04/17/24 at 1:45 PM, R1 was in his room sitting in a high back wheelchair. R1 was alert and oriented x/times 3. R1 had an indwelling urinary catheter draining yellow urine and a right arm PICC (Peripherally Inserted Central Catheter) line. R1 said on 04/05/24 he had a fever and chills. R1 said prior to the fever and chills, he was having bladder spasms that he reported to the nurses. R1 said he saw the physician and received orders for a bladder scan and straight catheterization every four hours. R1 said the nurses did not do the bladder scans to see if I needed to be straight catheterized. I would need to be straight catheterized if I had more than 400 ml of urine in my bladder. R1 said that did not happen every four hours. R1 said he had a history of urinary retention. R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-27 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were assessed and treated for nail care by the podiatrist. This applies to 6 of 6 residents (R1, R2, R3, R4, R5 and R6) reviewed for podiatry care appointments in the sample of 6. The findings include: 1.) R1 was admitted to the facility on [DATE] per the admission face sheet. The current physician order dated 12/1/23 showed that R1 had diagnoses of emphysema, heart failure, chronic pain and dementia. On 12/21/23 at 11:35am R1 stated, I got my toenails cut a few weeks ago. They were hurting. The MDS (Minimum Data Set) showed that R1 requires partial or moderate assistance with bathing, dressing and applying footwear. The clinical record showed that R1 was seen by the podiatrist on 6/8/23, 8/10/23 and 11/28/23. The podiatrist notes showed that R1 has pain to the toenails when they are too long. The notes on 8/10/23 showed that R1's nails were long and painful. The nails looked as if someone had tried to trim them prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly label, date, seal food items in the kitchen, and practice proper hand hygiene and food sanitation procedures during meal service. This applies to all residents that receive oral nutrition and foods prepares in the facility kitchen. Findings include: The Facility Resident Census and Condition of Residents (Form CMS-Centers for Medicare and Medicaid Services-672) dated 10/3/23 documents the total census was 103 residents. On 10/3/23 at 11:15 AM, V11 (Director of Dining Services) said there were five residents who do not eat from the facility kitchen. On 10/3/23 starting at 10:30AM, the facility kitchen was toured in the presence of V11 (Director of Dining Services). At 10:32 in the dry storage room the following items were found: an expired five-pound bucket of baking powder with a best if used by September 2022 label; an opened, unsealed, expired bag of yellow cornmeal with a good thru date of 9/24/23; an opened, not completely sealed bag of corn flakes; and a five-liter plastic bucket labeled dried…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-06 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete and transmit MDS (Minimum Data Set) assessments within the required 92-day timeframe. This applies to 4 residents (R4, R59, R87 and R92) reviewed for MDS in a sample of 30 residents. Findings include: On 10/5/23 at 10:02 AM, V18 (MDS Coordinator) stated she is the MDS Coordinator for the facility's short-term rehab residents. V18 stated the MDS Coordinator covering LTC (Long Term Care) residents quit on 04/14/23 and the facility had obtained an interim coordinator on 04/15/23, but that person left on 06/14/23. V18 stated she informed V1 (Administrator) that she could not complete the assessments for residents that were not there for short-term rehab. MDS assessment dates were reviewed with V18, and she verified MDS due dates for R4, R59, R87 and R92 were greater than 120 days overdue. R87 and R92's MDS assessments were last completed on 04/13/23 and their MDS assessments that were due on 07/09/23 were not completed. R4's last completed MDS assessment was done on 05/02/23 and was due again on 07/30/23. R59's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-06 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide ADL (Activities of Daily Living) care to residents who are dependent on staff for personal hygiene and grooming. This applies to 4 of 4 residents (R42, R71, R78, R383) reviewed for ADLs in the sample of 30. The findings include: 1. On 10/3/23 at 11:26 AM, R42 was sitting on the side of the bed, half dressed, and she was not wearing pants. R42's hair was greasy, matted, and uncombed. R42's fingernails on her right and left hands were over two inches past her fingertips in length and beginning to curl toward her palms. The facial hair above R42's lip was half an inch long. The next day at 2:37 PM, R42's hair remained greasy, matted, and uncombed. R42's fingernails on her right and left hands remained long and curling. R42's facial hair above her lip was still half an inch long. On 10/5/23 at 09:49 AM, R42 was in bed with a yellow/brown colored substance covering a third of the bed sheets. R42's room had a strong foul odor. R42's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure hazardous chemicals on a memory care unit. This applies to five residents (R4, R59, R124, R336 and R337) reviewed for safety in a sample of 30. Finding include: On 10/03/23 at 10:40 AM, a bottle of clinging toilet bowl, tile, and porcelain cleaner was on the toiletry shelf in the bathroom of R4 and R337, who reside in the facility's memory unit. R59, R124 and R336 were observed ambulating on the unit independently. On 10/03/23 at 10:45 AM, V23 (Housekeeper) stated she left the bowl cleaner when she was cleaning R4 and R337's bathroom. V23 returned to her cleaning cart, which was on the opposite hall. V23 opened her cart without using the keys that were attached to her uniform. On V23's cart cleaning items were toilet bowl cleaner, window cleaner, air freshener, and bleach wipes. V23 stated that the cart is supposed to be kept locked. On 10/04/23 at 08:45 AM, V3 ADON (Assistant Director of Nursing) stated staff should be taking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to replace respiratory equipment and store it in a sanitary manner. This applies to 4 of 4 residents (R33, R85, R89, and R112) reviewed for respiratory care in a sample of 30. The findings include: 1. On 10/03/23 at 11:07 AM R85 was in his isolation room with a used nebulizer mask stored in a basin with a comb, a bottle of lotion, and some cotton swabs. R85's oxygen nasal cannula was not contained, and the curved nasal prongs were touching the wheelchair seat. On 10/03/23 at 11:10 AM, V6 (Licensed Practical Nurse / LPN) stated, We are supposed to store the nebulizer mask in a plastic bag with date. On 10/04/23 at 2:11 PM, R85 was in his isolation room with a nasal cannula on his wheelchair, not contained. 2. R112 is a [AGE] year-old female with cognition intact as per MDS dated [DATE]. On 10/3/23 at 10:54 AM, R112 stated that she is getting nebulizer treatment twice daily (morning and evening). R112 was on her bed and her used nebulizer mask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to securely store and dispose of medications. This failure applies to 4 residents (R33, R45, R92 and R334) in a sample of 30. Findings include. 1.On [DATE] at 09:20 AM, the medication cart assigned to V17 LPN (Licensed Practical Nurse) on the memory care unit was checked. Eight medications from a community pharmacy were found on the cart that belonged to R92 (memantine filled [DATE], metoprolol ER succinate filled [DATE], hydrochlorothiazide filled [DATE], donzepril filled [DATE], amlodipine besylate filled [DATE], escitalopram filled [DATE], benazepril filled [DATE], and atorvastin filled [DATE]). Review of R92 current physician orders list medications found in the medication cart. On [DATE] at 12:35 PM, V20 (Pharmacist) stated the medications dispensed to R92 expired a year after they were filled and are no longer effective. On [DATE] at 12:35 PM, V2 DON (Director of Nursing) stated outside medications should be sent back with resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to carry out wound/skin care per physician orders. This applies to 1 resident (R488) reviewed for wound/skin care in a sample of 30. Findings include: R488's Face Sheet shows she was admitted to facility on 9/22/23 with diagnosis of cutaneous abscess of back. R488's POS (Physician Order Sheet) shows orders: 1. Bilateral lower cellulitis treatment: wash legs with soap and water, pat dry, apply ammonia lactate 1% lotion, cover with tubigrip and fold over to create two layers once a day. 2. Upper back abscess status post I&D (Incision and Drainage) dressing instruction: remove packing, irrigate with betadine and saline, pat dry, pack with 1-inch iodoform, cover with 4x4 gauze and ABD pad, windowpane tape twice a day. 3. Amox-Clav 875-125 (antibiotic) one tablet by mouth every twelve hour for 30 days. On 10/3/23 at 1:17 PM R488 said she is supposed to be getting wound care to her back twice a day and the facility has not been doing it twice a day as ordered, and they are not providing treatment to her bilateral leg cellulitis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide IV (intravenous) site care for insertion site dressings. This applies to 2 of 3 residents (R63 and R90) reviewed for IV treatment and care in a sample of 30. The findings include: 1. On 10/03/23 at 11:16 AM, R90 was observed in his contact isolation room with a right upper arm PICC (Peripherally Inserted Central Catheter) line. The dressing covering the IV insertion site was dirty and peeling off. The dressing was dated 9/21/23 (twelve days earlier). Record review on the Physician Order Sheet (POS) documented that R90 is on Daptomycin 500 mg (milligram) IV every 48 hours and Teflaro 600 mg IV every 8 hours for MRSA (Methicillin-resistant Staphylococcus aureus) in the blood. 2. On 10/03/23 at 11:38 AM, R63 was observed in her bed with a left upper arm PICC line. The dressing was peeling away from the insertion site and was dated 09/21/23 (twelve days earlier). R63 is a [AGE] year-old female with cognition intact as per MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to facilitate transportation services for dialysis as ordered by physician. This applies to 1 resident (R14) reviewed for dialysis in a sample of 30. Findings include: R14's October 2023 POS (Physician Order Sheet) shows diagnoses of end stage renal disease and acute on chronic congestive heart failure. R14's POS shows hemodialysis Monday, Wednesday, and Friday. R14's Care Plan dated 7/19/23 shows she has end stage renal disease and requires hemodialysis. Care Plan Interventions include arrange transportation to and from dialysis center. On Tuesday 10/3/23 at 12:31, R14 said she missed dialysis on Monday 10/2/23 because the facility did not have transportation to take her to dialysis. At 12:34 PM, V10 (Registered Nurse/RN) said R14's scheduled dialysis days are Monday, Wednesday, and Friday, and that V12 (Unit Secretary) sets up dialysis transportation. On Wednesday 10/4/23 at 10:27 AM, V10 (RN) said R14 did not have dialysis rescheduled for Tuesday 10/3/23 after missing it on Monday 10/2/23. On Wednesday 10/4/23 at 12:31 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement physician orders to monitor right T-Tube (drainage tube) site every shift and have a treatment plan for dressing changes to a surgical wound that was draining. This applies to 1 of 1 resident (R1) in the sample of 3 reviewed for physician orders. The findings include. R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with diagnoses that included malignant neoplasm of the pancreatic head, acute embolism and thrombus of superficial veins of right upper extremity, obstruction of bile duct, ascites, anemia, and hypothyroidism. R1's MDS (Minimum Data Set) dated August 24, 2023, showed R1 was cognitively intact and required one staff limited assistance for ADLs (activities of daily living). R1's admission assessments and baseline care plan on August 18, 2023, showed R1's skin was intact. Wound assessment done the same day showed R1 was admitted with a T-tube in place there was drainage coming around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-08-29 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit discharge Minimum Data Sheet (MDS) records within 14 days as required by state and federal regulations. This applies to 5 of 5 residents (R76, R129, R66, R40, and R127) reviewed for Minimum Data Set (MDS) transmission in the sample of 21. The findings include: On August 27, 2024, at 10:21 AM, V16 (MDS Coordinator/Registered Nurse) stated that completed discharged records for R76, R129, R66, R40, and R127 were not transmitted as required within 14 days. On August 27, 2024, at 11:00 AM, V16 stated that R127 was discharged on June 7, 2024, and his completed discharge MDS record has not been transmitted yet. The following information was supplied by the facility on a spreadsheet document and was also confirmed by V16: R76 was discharged [DATE], and her discharge MDS was transmitted on August 26, 2024. R129 was discharged on May 21, 2024, and her discharge MDS was transmitted on August 26, 2024. R66 was discharged on May 23, 2024, and his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$33,535 in federal fines across 3 penalties.

  • $9,974 — penalty dated 2025-07-11
  • $14,576 — penalty dated 2025-01-15
  • $8,985 — penalty dated 2024-07-31

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PRIME HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.5-1.5 vs chain
Health inspection 3 of 53.5-0.5 vs chain
Staffing 1 of 53.0-2.0 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 5 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PRIME HEALTHCARE SERVICES, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 04/01/2025
PRIME HEALTHCARE HOLDINGS INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 12/06/2024
ALEMAN, STEVENIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
DOAN, CHRISTOPHERIndividualCORPORATE OFFICER; ADP OF THE SNFsince 03/01/2025
CUBIS, SANDRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
KANTAR, MOUHANNADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
MILLER, CHRISTINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/03/2025

CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.6M
Net patient revenuemost recent cost report
-23.0%
Operating marginrevenue minus expenses
$1.5M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 14%Other / private 86%

This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$399per resident / day
operating cost
$12,141per month
≈ monthly operating cost
$325per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145029. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next