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Harmony Park Ridge

1001 North Greenwood Avenue, Park Ridge, IL 60068 · For profit - Limited Liability company · 298 certified beds · (847) 692-5600 Medicare & Medicaid certified

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Flagged for abuse11 actual-harm citations$223,481 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 11 actual-harm citations
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $223,481 in federal fines (most recent 2025-04-01)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1001 N Greenwood Ave · (847) 692-5600 · Call to confirm hours
Pharmacy
Walgreens1.0 mi
901 W Touhy Ave · (847) 384-0125 · Call to confirm hours
Grocery
481 Busse Hwy · (847) 696-0824 · Call to confirm hours
Park
8142 N Grace Ave · (847) 692-5127 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.5%13.4%15.4%better
Long-stay residents who lose too much weight6.9%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.2%0.9%0.9%worse
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms69.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened1.9%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.6%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%91.8%95.3%typical
Long-stay residents with pressure ulcers4.6%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control24.7%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.5%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.8%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine73.5%63.1%79.4%typical
Short-stay residents rehospitalized after admission35.6%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.0%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.252.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.132.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 249 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.1%U.S. median 51.5%
Got home and stayed home
12.9%U.S. median 10.7%
Went back to hospital
10.0%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 10.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.1%CMS range 45.3–57.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 9.9–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge10.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge33.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge8.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting63.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge77.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 5.2–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.04
RN hours/ resident / day
0.47
LPN hours/ resident / day
1.68
Aide hours/ resident / day
3.19
Total nurse hours/ resident / day
1.07
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 298 beds and averages 138.9 residents a day — about 47% occupied, or roughly 159 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.19 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.68 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.22 on weekdays — 3% thinner on weekends. RN hours go from 1.04 to 1.07 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-12-12)
6
at the previous standard inspection (2025-03-14)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 21 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited beforedisputed · IDR2026-04-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary services and treatment were provided to prevent the development and/or worsening of pressure injuries for one (R2) of three residents reviewed for pressure ulcers. This failure resulted in R2 developing a Stage 3 pressure ulcer to the left buttock and a Stage 4 pressure ulcer to the right buttock while residing in the facility.Findings:R2 was a [AGE] year-old resident. admission nursing note dated 02/05/2025 documented incontinence and slight redness to the sacral area. A skin assessment completed the same date indicated pressure ulcers to the right and left buttocks.On 04/20/2025 at 1:45 PM, V4 (R2's family member) stated R2 had two black holes on their buttocks while they lived in this facility. V4 stated R2 did not come to this facility with wounds but got them while they lived in the facility. V4 stated they visited daily and R2 was typically saturated in urine and sometimes feces. V4 stated the incontinence briefs being used on R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure resident safety by failure to provide 2 persons assist when transferring resident using a mechanical lift. This affected one resident (R1) of three residents reviewed for falls. This failure resulted in resident (R1) falling from mechanical lift and sustaining a left displaced femoral neck fracture. Findings include: R1 was admitted on [DATE] with diagnosis listed in part but not limited to Displaced fracture of base of neck of left femur, unspecified osteoarthritis, encounter for other specified surgical aftercare, hypothyroidism, hemiplegia, unspecified affecting left nondominant side, unspecified dementia, unspecified severity without behavioral disturbance, difficulty in walking, unspecified fall, subsequent encounter. Admission/Baseline care plan dated 2/14/23 indicated at risk for falls with interventions monitor residents' position when changing in bed, falling star program. ADL care plan dated 2/17/22 indicates requires assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect a resident from allegedly being roughly handled, threatened, punched, and intimidated by an agency staff person; failed to assess resident of any injuries; and failed to train staff on screening, abuse prevention and investigation. This failure affected 1 (R1) of 3 residents reviewed for abuse from the sample of 3 and resulted in R1 abruptly ending her rehabilitation to discharge home due to the resident feeling unsafe and distressed for fear of agency staff's return. Findings include: R1 is an alert and cognitively intact resident with diagnoses listed in part with chronic kidney disease, spinal stenosis, hypertension and hyperlipidemia. On 4/4/25 at 11:25 AM, R1 stated upon interview, It was about 4 AM and I had to go to the bathroom, so I did it myself because it seemed there was no one around. No one was at the nursing station when I peeked outside my door plus the hallway was dark and a lot of the lights were turned off. I couldn't get my diaper back on so I put a clean diaper on the bed to lay it down. I went…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and a review of records, the facility failed to follow its weight monitoring policy to prevent or reduce the risk of residents experiencing unplanned significant weight loss. This failure affected three of ten residents (R17, R28, and R61) who were reviewed for weight monitoring and weight loss as part of a sample of 40 residents. As a result, R17 experienced an unplanned weight loss of 6.15% over a 30-day period, R28 experienced a 15.3% weight loss over six months, and R61 experienced an 11.2% weight loss during a six-month period. Findings include: 1) On 3/11/25 at 10:15 AM, R17 was observed to be on a pureed diet with nectar thick liquids. R17 was observed attempting to self-feed breakfast. R17 was observed to have only consumed 20% of breakfast. Staff were not observed assisting R17 with meal or encouraging R17 to eat. On 3/12/25 12:27 PM, Staff were not observed assisting R17 with meal or encouraging R17 to eat. On 3/12/25 at 10:45 AM, V8 RD (registered dietitian) reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff V3 (Certified nursing assistant, CNA) failed to report a fall to the nurse for one resident (R2). This failure resulted in R2 being transferred back into bed with no nurse assessment for over 10 hours. R2 was transferred to the hospital for a left ear laceration requiring eleven sutures and broken ribs for one of three residents reviewed for falls. Findings include: R2 was admitted to the facility on [DATE] with a diagnosis of Covid 19, urinary tract infection, Parkinson's and overactive bladder. R2 Minimum Data Set, dated [DATE] documents R2 required substantial/maximal assistance (helper does more than half the effort) with sit to stand, chair to bed transfer, and toilet transfers. R2's fall risk assessment dated [DATE] documents: R2 is moderate risk for falls. On 12/26/24 at 3:37PM, V21(former unit manager) said R2 was alert and oriented with periods of confusion. V21 said she went to R2's room around 4:00pm per family's request and daughter showed her R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately supervise one (R2) resident at risk for falls, a total assist resident and dependent on staff supervision/assistance with all ADL's (Activities of Daily Living); failed to provide assistive device of foot rests on a geriatric wheelchair to prevent sliding/falling; and failed to maintain functionality of bed in order to lower close to the ground. This failure affected one resident (R2) of 9 residents reviewed for accidents/hazards/supervision and resulted in R2 being transferred to the emergency department after a fall from a geriatric wheelchair and diagnosed with a right tibial fracture; and transferred again 11 days later to the emergency department after another fall from a malfunctioning bed. Findings include: R2 is a [AGE] year-old-male with diagnoses including but not limited to hemiplegia, diabetes, neoplasm of prostate, and epilepsy. On 6/11/24 at 10:30 AM, V2 (director of nursing) stated that on 5/23/24 at 2:00 PM, R2 was in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately supervise one (R73) resident who has a history of falls and required staff supervision/assistance with all Activities of Daily Living (ADLs). This failure affected one resident (R73) of seven residents reviewed for accidents and resulted in R73 being diagnosed with a displaced nasal bone fracture. Findings include: R73 is a [AGE] year-old- female who was admitted to the facility on [DATE]. Past medical history includes, but not limited to, progressive supranuclear, dystonia, hyperlipidemia, unsteadiness on feet, need for assistance with personal care, anxiety, essential primary hypertension, etc. R73 has had three falls since January 2024. On 1/16/2024, R73 had an unwitnessed fall while at the nursing station. On 2/16/2024, R73 was found face down while at the nursing station and sustained some injuries on both knees, fall was unwitnessed. On 3/10/2024, R73 was found on the floor in activities room, was sent to the hospital and was treated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to follow their policy and procedures for abuse prevention by not ensuring an agency staff received a thorough criminal background check, not identifying a resident's behaviors that increase their risk for abuse, and not ensuring an abuse risk or behavior care plan was developed for a resident with a history of refusing care. This failure applied to one of one (R1) resident reviewed for abuse and resulted in R1 being physically and verbally abused and sustaining physical and psychosocial harm. Findings include: R2 is an [AGE] year-old female with a diagnoses history of Cerebral Infarction, Aphasia, Partial Paralysis due to Cerebral Infarction, Dysphagia, and Adult Failure to Thrive, and Major Depressive Disorder who was admitted to the facility 07/08/2020. On 02/26/2024 from 2:38 PM - 2:55 PM Observed R2 in her room sitting up in her bed with her head down in front of a meal tray laying on a bedside table over her bed. Observed R2 could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer physician ordered pain medication consistent with professional standards of practice for a terminally ill resident (R1) of 3 residents reviewed for pain management. This failure resulted in R1 crying and yelling out in extreme pain. The facility also failed to administer pain medications after an unwitnessed fall after showing signs of pain (moaning) and led to adverse consequence of transfer to an acute hospice facility. Findings include: R1 is an [AGE] year-old hospice resident with diagnosis of acute cerebral hemorrhage, congestive heart failure, chronic obstructive pulmonary disease, and chronic back pain. On 1/19/24 at 11:50 AM, V2 (Director of Nursing) was asked for R1's care plans. A review of care plans received from V2 did not have a care plan specific to pain management. Surveyor verified with V2 whether all care plans were received as requested, V2 stated, Yes. I gave you everything. Surveyor asked if pain management was part of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services in a timely manner for residents with suspected injuries, who had orders for x-rays and resulted in delay of treatment for injuries. This failure applied to two (R2, R3) of three residents reviewed for resident injury and resulted in R2 and R3 waiting over 24 hours after injury to be transferred to hospital for further evaluation and treatment of fractures. Findings include: 1. R2 was admitted to the facility with diagnoses that include: Parkinson ' s Disease, difficulty walking and gastrostomy tube. Facility provided incident report for incident on 7/28/23, which documented the following: (R2) is AxO (Alert and Oriented) x0. BIMS score of 99. On 7/28/23 around 12:15pm, the resident's daughter notified the nurse that her mother (R2) was yelling when she grabbed her right ankle. Nurse immediately assessed the resident's right ankle and notified the Nurse Practitioner who ordered an Xray of the right ankle. The X Ray results…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow residents' plan of care by not monitoring a resident (R1) at all times and keeping the resident free from injury; and failed to conduct a proper resident transfer by utilizing only one staff member for a resident (R3) assessed to require two staff members for transfers. These failures applied to two (R1, R3) of three residents reviewed for resident injury and resulted in R1 having an unwitnessed fall in room and obtaining a left wrist fracture and R3 obtaining a right ankle fracture during improper transfer. Findings include: 1. R1 was admitted to the facility with diagnoses that include: cerebral infarction, heart failure, Parkinson's disease, difficulty in walking, and need for assistance. R1 is no longer in the facility and expired on [DATE]. R1's current care plan documents the following: Problem Onset: [DATE] - (R1) is at risk for falls due to decreased safety awareness, decreased strength and endurance, decreased mobility, impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided with and received adequate fluid intake. This failure applied to four (R1, R4, R6, and R10) of four residents reviewed for hydration. Findings Include: The facility census dated 6/1/2026 shows there are currently 84 residents residing on the second floor who receive fluids by mouth. R10 is a [AGE] year-old female admitted to the facility on [DATE] with a medical diagnosis that includes but is not limited to rheumatoid arthritis, Alzheimer's, Crohn's, hypothyroidism, hypertension, dementia, dysphagia, atrial fibrillation, and depression. On the (MDS) Minimal Data Set assessment of 3/3/2026, section C1000(Cognitive Skills for Daily Decision Making) indicates severe cognitive impairment. On MDS of 3/3/2026 on section GG, Eating Ability, the resident requires partial/moderate assistance. The helper does less than half the effort. Care plan intervention dated 12/14/2025 reads: Monitor intake from meals and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a properly sized mattress to meet the needs of a tall resident, resulting in the resident's foot extending beyond the mattress, affecting comfort and dignity. Findings Includes: R1 is a [AGE] year-old male admitted to the facility on [DATE] with the diagnoses including but not limited to hypertension, peripheral vascular disease, hyperlipidemia, chronic kidney disease, paraplegia, neurogenic bladder status post suprapubic catheter, osteomyelitis status post right below-knee amputation, anemia, decubitus sacral ulcer, and colostomy. On the (MDS) Minimal Data Set assessment of 2/12/2026, section C, the BIMS (Brief Interviewed Mental Status) score was 15/15, indicating cognitive intact. On MDS of 2/12/2026, GG section R1 is dependent for personal hygiene and toileting hygiene. The helper does all the effort. The resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is required for the resident to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet the resident's need to have two staff members assist while being provided with incontinence care, as per the resident's assessed needs. This failure applied to one (R1) of three residents reviewed for falls and resulted in R1 sustaining a fall while being provided incontinence care that resulted in a left knee skin tear and right shoulder pain.Findings Includes:R1 is a [AGE] year-old male admitted to the facility on [DATE] with the diagnoses including but not limited to hypertension, peripheral vascular disease, hyperlipidemia, chronic kidney disease, paraplegia, neurogenic bladder status post suprapubic catheter, osteomyelitis status post right below-knee amputation, anemia, decubitus sacral ulcer, and colostomy. On the (MDS) Minimal Data Set assessment of 2/12/2026, section C, the BIMS (Brief Interviewed Mental Status) score was 15/15, indicating cognitive intact. On MDS of 2/12/2026, GG section: R1 is dependent on personal hygiene and toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision and implement appropriate interventions for one (R1) of three sampled residents reviewed for accidents and supervision who had severe cognitive impairment and was assessed as high risk for elopement. This failure resulted in R1 being sent to an outside medical appointment without an escort, leaving the medical building unsupervised, and being found confused and wandering in the street. Findings include:R1 is a [AGE] year-old, male, originally admitted in the facility on 11/11/25 with the following diagnoses: Encephalopathy, Unspecified; and Dementia in other Diseases Classified Elsewhere Moderate, with Agitation.MDS (Minimum Data Set) dated 02/10/26 documented R1's BIMS (Brief Interview for Mental Status) score of 5, which means severe cognitive impairment. MDS indicated R1 has no impairments on the upper and lower extremities. R1 is ambulatory with no assistive devices.On 04/20/26 at 10:43 AM, R1 was observed walking in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow physician order in using oxygen for resident who has respiratory disorder. This deficiency affects two (R2 and R3) of three residents reviewed for Respiratory/oxygen management.Findings include:1. On 12/26/25 at 10:34AM, Observed R2 sitting in wheelchair in his room with nasal cannula oxygen tubing in his mouth. R2 said he got tired of putting oxygen in his nose, so he put it in his mouth. R2 added that he still received the same oxygen. R2 is alert, oriented and response appropriately. R2 can verbalize his needs to staff. R2 had a long oxygen tubing from the oxygen concentrator at 3LPM (liters per minute) with no label or date of changed. R2 said they seldom changed his oxygen tubing. His oxygen concentrator was set at 3LPM, while his oxygen tank at the back of his wheelchair was set at 5LPM. V3 Nursing supervisor said R2's oxygen tank is almost empty but still okay. V3 added r2 usually asked the staff if his oxygen tank needs to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-12 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents were served meals at a safe, appetizing temperature by not checking the food temperature before serving. This applies to all 121 residents consuming food through the dietary service.The Findings include:On 12/09/2025 at 11:05 AM, during kitchen tray line observation, observed V20 (Dietary Aide) and V13 (Dietary Cook) started serving lunch from the kitchen steam table without checking the food temperature.On 12/09/25 at 11:20 AM, V13 stated, The old management never did that, and that's why I didn't check the food temp.12/09/25 at 11:25 AM, V14 (Dietary Manager) stated, I thought my cook (V13) checked the food temperature. We are supposed to check the food temperature before starting to serve.12/10/2025 11:00 AM V14 added, We took over this place in October. We don't have any documentation available to prove that we were checking the food temps.The facility presented the Policy and Procedure Manual, chapter 3, page 35, document: Record food temperature prior to service and again after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their Medication Storage, Labeling, and Disposal Policy. The facility failed to ensure medications will be stored in locked storage area. This failure has the capacity to affect 19 residents (reviewed for medications) in a total sample of 29. On 12/09/2025 at 12:08 PM, during rounds on the unit, observed medication cart in unit A, first floor, to be unlocked, third drawer opened halfway, with no authorized staff in the hallway. The medication cart was facing in the opposite direction that V7 (Registered Nurse/RN) was in.On 12/09/2025 at 12:12 PM, V7 (Registered Nurse) walked out of a resident's room, noticed the cart was left unlocked and third drawer open, proceeded to turn the cart the opposite direction. V7 (RN) stated the medication cart should have been fully closed and locked, for safety. On12/10/2025 at 10:23 AM, V8 (Assistant Director of Nursing/ADON) stated it is important for nurses to make sure the medication carts are closed and locked when a nurse walks away from the medication cart to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their Call Light Policy. The facility failed to ensure call lights are placed within reach of residents who are able to use it at all times. This deficient practice affects 2 residents (R68 and R52) of 4 residents reviewed for accommodation of needs in a total sample of 29 residents.On 12/09/2025 at 8:13AM Observed R68 and R52 in the same room, each asleep in their assigned beds. The privacy curtain was fully extended out in between R68 and R52. Observed R68's call light attached and clipped high, in the middle of the curtain that was extended all the way to R68's foot bed frame, not within reach of R68. R52's call light was observed under R52's bed, on the floor close to the foot of the bed, not visible to R52. Both R68 and R52's call light string was attached and connected to the call light system. R68s Minimum Data Set (MDS) has a Brief Interview for Mental Status (BIMS) of 15/15, Cognitive intact.R52s Minimum Data Set (MDS) has a Brief Interview for Mental Status (BIMS) of 10/15, cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their abuse policy by not protecting a resident from employee-to-resident abuse. This failure resulted in R85 sustaining redness, mild swelling, and facial bruising. This affected 1 resident of 3 reviewed for (Employee-to-Resident) Abuse in a total sample of 29.Findings include:On 12-9-25 at 8:26 AM R85 was observed with a resolving facial bruise below his right eye. R85 said 2 weeks ago, V16 (unnamed Agency Certified Nurse Aide) punched R85 in the face. R85 said the V16 did not knock on the door and announce she is coming in the room. R85 said he does not remember V16's name nor did she announce herself. V16 told R85 she did not read the door signs or use the doorbell because R85's front door is too cluttered. R85 said V16 was tending to R85's roommate. R85 said he spilled his coffee and V16 was coming at R85 in an aggressive manner. R85 said he threw his coffee at V16. R85 said V16 punched R85 in the face with her left hand. R85 said he had blood from his face and refused to let the nurses tend to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure specialty mattress devices were on the correct weight setting for residents who are high risk in developing pressure injuries. This failure has the potential to affect two resident (R27 and R69)) out of three residents reviewed for pressure injury prevention and treatment in a final sample of 29 residents.Findings Include:R69:On 12/9/25 at 8:00AM, observed R69 in bed, asleep using specialized mattress. Low Air loss mattress is set to 4 (250 lbs.)On 12/9/25 ay 8:07AM, confirmed with V3 (Registered Nurse) R69's Low Air loss mattress is set to 4 (250 lbs.). V3 stated the Low Air loss mattress has a sticker on it to let V3 know which number setting the resident needs. V3 stated that the supervisor is the one that updates the sticker. The mattress setting should be within the resident weights.R69 is [AGE] year-old female with diagnosis of but not limited to type 2 diabetes, vascular dementia, osteoarthritis, peripheral vascular disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · D2025-12-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow MD order for daily weights for a dialysis resident. This failure has the capacity to affect 1 of 1 resident (R111) reviewed for dialysis in a total sample of 29.Findings include: R111's December Vital Signs Flowsheet (weights) documents missing weights on December 10th, 7th, 5th, and 3rd. Flowsheet documents missing weights on November 28th, 26th, 25th, 24th, 21st, 20th, 19th, 18th, 17th, 16th, and 15th. On 12-11-25 at 9:43 AM, V7 (Registered Nurse) said the daily weights are taken to observe for fluid overload especially for dialysis residents. V7 verified missing daily weights on the flow sheet.On 12-11-25 at 9:52 AM, V2 (Director of Nursing) said daily weights for dialysis resident monitors for fluid overload status. V2 said R111 has daily weight order and weights should be done every morning. V2 verified R111's flow sheet documents missing daily weights. On 12-11-25 at 12:23 PM, V18 (Nurse Practitioner) said daily weight is monitored to determine the fluid balance. V18 said if there is a significant weight gain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their Hand Hygiene Policy. The facility failed to perform hand hygiene after direct resident contact. This deficient practice affects one resident (R 127) of three residents reviewed for hand hygiene in a total sample of 29 residents.On 12/09/2025 at 7:23am observed V12 (housekeeper) walking in the hall, second floor towards unit B wearing gloves pushing the janitor cart. V12 proceeded to open the door to unit Bs shower room, with gloves on, change out the garbage and place a new garbage bag, adjust the shower curtain, leave the shower room wearing the same gloves and proceed to walk pushing the janitor cart walking to wing A. On 12/09/2025 at 8:55AM observed V21 (Activity Aide) not wearing gloves to reposition R127 and not performing hand hygiene afterwards when walking out of R127s room. V21 confirmed she was just assisting to reposition R127 and did not have gloves on and did not perform hand hygiene afterwards. On 12/10/2025 V8 (Assistant Director of Nursing) stated hand hygiene should be completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement its abuse prevention policy by failure to report injury of unknown origin. This deficiency affects one (R3) of three residents reviewed for abuse prevention policy. Findings include: On 6/18/25 at 4:15PM, R3 was assessed by V4 (Restorative Nurse) and V2 (Director of Nursing) and surveyor present. R3 was observed with discoloration to bilateral side of breasts. On 6/18/25 at 4:30PM, V2 (Director of Nursing) said staff is aware to report any injuries of unknown origin to Administrator to complete an investigation and report to IDPH in a timely manner. V2 said it was not reported to IDPH. On 6/18/25 at 4:30PM, V4 (Restorative Nurse) said any unknown injury is reported immediately for follow up. On 6/21/25 at 10:44AM, V1 said she did not send the initial report to IDPH in a timely manner for an unknown injury incident. V1 said staff is aware to report immediately to V1 for follow up and investigation. V1 said she did not think it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision on a resident who has significant risk for falls for one of three residents (R3) reviewed for accidents. Findings include: During record review, R3's incident report dated 05/04/2025 with time of incident at 6:15PM indicated that a resident from another wing alerted V7 (Licensed Practical Nurse) that R3 was sitting on the floor. It indicated a CNA (Certified Nursing Assistant) was in the dining room with R3 sitting by the window and watching on her phone. V7 asked V15 (CNA) what happened when V15 started yelling and screaming at V7 for no reason. On 05/15/2025 at 1:12PM V2 (Director of Nursing) stated staff members should not be on their phones when they are on the unit and when supervising residents in the common area to ensure adequate supervision is provided to the residents. Review of R3's CNA Post Fall Report dated 05/04/2025 indicated R3 was last visually seen at 5:30PM, last toileted at 4:25PM, and given food and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate and interview staff; failed to interview potential residents that may have been affected by the alleged abuser in the investigation; and failed to assess resident for any obvious injuries after the alleged abuse for 1 (R1) of 3 residents reviewed for abuse in the sample of 3. Findings include: R1 is an alert and cognitively intact resident with diagnoses listed in part with chronic kidney disease, spinal stenosis, hypertension and hyperlipidemia. An initial and final report dated 3/7/25 written by V1 (administrator/abuse prohibition coordinator) reads in part, Allegation of abuse and internal investigation: At 6:00 AM when the night nurse went into the resident's room, she informed the nurse she was upset because she felt the CNA assigned to her was inappropriate with her verbally and treated her roughly when helping her to turn in bed during incontinence care. When she put her call light on at around 4:00 AM, the CNA entered the room and said, What do you want? Then, while providing incontinence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate and interview staff; failed to interview potential residents that may have been affected by the alleged abuser in the investigation; and failed to assess resident for any obvious injuries after the alleged abuse for 1 (R1) of 3 residents reviewed for abuse in the sample of 3. Findings include: R1 is an alert and cognitively intact resident with diagnoses listed in part with chronic kidney disease, spinal stenosis, hypertension and hyperlipidemia. An initial and final report dated 3/7/25 written by V1 (administrator/abuse prohibition coordinator) reads in part, Allegation of abuse and internal investigation: At 6:00 AM when the night nurse went into the resident's room, she informed the nurse she was upset because she felt the CNA assigned to her was inappropriate with her verbally, and treated her roughly when helping her to turn in bed during incontinence care. When she put her call light on at around 4:00 AM, the CNA entered the room and said What do you want? Then, while providing incontinence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their Oxygen Administration and CPAP (Continuous Positive Airway Pressure) and BiPAP (Bilevel Positive Airway Pressure) support policy. The facility failed to ensure that humidifier bottle is with label and dated, failed to follow physician's order for oxygen administration and failed to obtain physician orders for the CPAP. This deficient practice affects four residents (R39, R66, R108 and R111) of four residents reviewed for respiratory care in a total sample of 40. Findings Include: On 3/11/25 at 10:00 AM, R39 was observed to have oxygen 2 liters via nasal cannula. There was no signage on R39's door noting oxygen in use. On 3/11/25 at 10:55 AM, oxygen in use signage was placed on R39's door. R39's physician order sheet reviewed and noted oxygen order at 2L/min via nasal cannula dated 2/13/25. On 3/11/25 at 10:00AM, observed R111's oxygen concentrator machine with humidifier bottle with no label and date written on it. No oxygen in use signage. CPAP machine on top of the bedside cabinet. Per R111,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure residents were able to communicate with staff with their preferred language and failed to maintain privacy and dignity for residents with a gastrostomy tube and indwelling catheter. This affected three residents (R5, R33, and R55) reviewed for residents rights, privacy and dignity in the sample of 40 residents. Findings include: On 3/11/25 at 10:00 AM, R33 was observed with an indwelling catheter bag secured to bed frame, but not in a privacy bag. On 3/11/25 at 10:30 AM, R5 was observed with an indwelling catheter bag dangling on the left side of R5's bed without a privacy bag. On 3/11/25 at 1:05 PM, this surveyor noted R55 is Bulgarian speaking only. This surveyor communicated with R55 via an interpreter on speaker phone in the presence of V3 (nursing supervisor) and V6 SSD (social services director). R55 stated that since R55's admission to this facility, this is the first time an interpreter has been used to speak with R55. R55 stated that R55 can't get out of bed, can't walk, R55 feels like a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their Abuse Investigation and Reporting policy. Facility failed to submit initial report timely to IDPH (Illinois Department of Public Health) of an allegation of abuse. This deficient practice affects two residents (R51 and R327) of three residents reviewed for Abuse investigation and reporting in a total sample of 40 residents. Findings include: R51 was admitted to the facility on [DATE] with a diagnosis pneumonia, acute respiratory failure, chronic obstructive pulmonary disease and anemia. On 3/12/25 at 10:15 AM, R51 who was alert and oriented at time of interview said there was an incident on the second floor with another resident (R62). R51 said R62 hit him in his foot and knocked coffee out of his hand, spilling it on himself. R51 said he called the police and filed a report. R51's progress notes document 2/26/25: On 2/25/25 around 9:50PM, police showed up informing writer that R51 called them to report that he was assaulted by another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to accurately assess one resident's (R55) pain, implement interventions, and monitor for the effectiveness of the interventions out of 3 residents reviewed for pain management in a sample of 29. Findings include: On 3/11/25 at 1:05 PM, this surveyor noted R55 is Bulgarian speaking only. This surveyor communicated with R55 via an interpreter on speaker phone in the presence of V3 (nursing supervisor) and V6 SSD (social services director). R55 stated that R55 receives medications but does not know what they are for. R55 stated nearly every day R55 has a headache in the morning. R55 stated today R55 has a migraine. R55 stated when R55 has a headache at night, R55 has difficulty sleeping and tosses and turns all night. R55 stated R55 points to head when in pain. R55 stated R55 does not know if the nurse is administering any pain medication to R55. R55 stated since R55's admission to this facility, this is the first time that an interpreter has been used to speak with R55. R55 stated R55 can't get out of bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow its infection control policy for enhanced barrier precautions and don the appropriate PPE (personal protective equipment) prior to providing direct resident care. This failure affected two residents (R33 and R39) out of three residents reviewed for infection control in a sample of 40. Findings include: On 3/11/25 at 10:00 AM, during initial tour, enhanced barrier precaution signage was observed at R33 and R39's rooms. On 3/11/25 at 11:05 AM, V10 (Registered Nurse) was observed providing gastrostomy tube care for R33. V10 was not wearing appropriate PPE (personal protective equipment); V10 did not don a gown. On 3/11/25 11:30 AM, V11 CNA (Certified Nurse Aide) was observed removing a package of wipes from another resident's room and bringing into this R39's room to provide incontinence care. V10 assisted R39 with dressing and transferring R39 to wheelchair. V11 was observed not donning appropriate PPE prior to entering R39's room; V11 did not don a gown. On 3/12/25 at 2:00 PM, V15 IP Nurse (Infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a thorough investigation of a resident's bruise of unknown origin and failed to notify the family member of the investigation outcome. These failures apply to one resident (R1) reviewed for injury of unknown origin in the sample of three. Findings include: R1 is a [AGE] year-old male originally admitted on [DATE] with medical diagnoses that include and are not limited to, chronic obstructive pulmonary disease, anemia, and atrial fibrillation. According to Minimum Data Set (MDS) dated : 6-27-2024 reads; BIMS (Brief Interview for Mental Status) result of 3/15 indicating a severe cognitive impaired. Section GG reads: maximal assistant of staff for all activities of daily leaving. On 9-7-2024 at 9:20 am R2 (Quality Nursing Director), Presented a reportable incident and said, I was not involved in the investigation. The one that completed the investigation was V1 (Administrator). According to the facility-reported incident dated: 8-5-2024 at 5:00pm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement its fall prevention program policy by failure to implement fall prevention interventions, failure to complete fall investigation after each fall incident and failure to update care plan consistent with developed intervention based on fall investigation to prevent future falls. This deficiency affects all three residents (R1, R2 and R3) reviewed for resident safety and fall prevention program. Findings include: R1 On 8/1/24 at 9:45AM, Observed R1 sitting in wheelchair in her room. She is alert and oriented, able to verbalize her needs. Her call light is away from her and unable to reach. She is wearing slip on shoes without socks. R1 said that she had fallen recently. She said she wheeled herself to the bathroom and when trying to grab the doorknob to stand she lost her balance and fell. She sustained fracture of her hip. She said that her call light was not within her reach and cannot call for help. She said when she fell, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to follow their policy and procedures for food service and sanitation by not ensuring dishes were cleaned and sanitized at the appropriate temperatures, not ensuring kitchen staff performed hand hygiene when required, and not ensuring kitchen staff wore hair coverings appropriately. This failure applies to all 98 residents in the facility receiving meals from the kitchen. Findings include: On 04/30/2024 from 9:43 - 11:00 AM Observed V23 (Food Service Worker) wearing her hair net half way and her hair exposed from the sides and back of her head. Observed V28 (Dietary Manager) run two temperature test strips through the high temp dishwasher while it was actively in use without them changing to an orange color to indicate the final rinse temp to be 180 degrees. Observed both test strips to have a faded dark color after being run through the machine. V28 stated the test strip should turn orange if the final rinse temp is 180 degrees. Observed the temperature gage on the dishwashing machine with no display. V28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-02 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to have a policy for pest control and failed to implement effective pest control treatments and interventions. This failure applies to all 98 residents in the facility receiving meals from the kitchen. Findings include: On 04/30/2024 from 9:43 - 11:00 AM, Observed multiple gnats throughout the kitchen area. V28 (Dietary Manager) stated she does see the gnats in the kitchen and the concern is they could land on or in food. Observed V24 (Maintenance/Housekeeping Director) remove the cover from the temperature booster underneath the dishwashing machine. Multiple roach like insects of varying sizes were crawling around the booster. V24 stated, they looked like some kind of roach. V24 stated, there is a small leak in that area that was just discovered. V24 stated, the pest control company comes out 2-3 time monthly. V28 stated, the concern with the presence of insects in the kitchen is that they may come in contact with the food. On 05/01/2024 at 12:16 PM V28 (Dietary Manager) stated, the local health inspector had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow its enhanced barrier precaution policy by failing to place any signage with informational material on resident's doors or making personal protective equipment (PPE) available inside or outside resident's room. This failure affected 9 residents on the first floor and 17 residents on the second floor who are currently receiving wound care, have an indwelling urinary catheter/ IV line/ G-tube at the facility, and have the potential to affect all 104 residents at the facility. Findings include: On 04/30/24 at 10:05AM, during random observation on the second floor, V4 (Unit Scheduler) was observed putting enhanced barrier isolation signs on several doors on the floor. Surveyor asked V4 why she was putting signs on the doors. V4 said she was asked to put signs in front of certain rooms, she is not actually sure, but she can find out. V4 returned later and said she is putting up the signs because those patients have special wounds, and the infection prevention person asked her to put up the signs. On 04/30/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse in accordance with facility policy and procedure. The facility staff failed to report an allegation of abuse made by one resident (R52) to the abuse coordinator. Findings Include: R52 is a [AGE] year old female who resides in the facility with multiple diagnoses including but not limited to the following: disorder with mixed anxiety and depressed mood and dementia. Progress note dated 3/2/24 written by V17 (Registered Nurse) states in part but not limited to the following: R52 is alert and verbally responsive. R52 is complaining of the evening certified nursing assistant (CNA) removing her clothes, grabbing her, and walking with her. Informed to V1 (Administrator). Total body assessment done. No injuries noted. New order for urinalysis with culture sensitivity. On 4/29/24 at 3:35PM, V2 (Director of Nursing) said, there are no Facility Reported Incidents of abuse for R52 over the last three months. Facility Reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their abuse policy by failing to immediately suspend a staff accused of physical abuse to a resident pending investigation. This failure affected one (R85) of two residents, who were reviewed for staff to resident abuse. Findings include: R85 is [AGE] years old male admitted to the facility on 10/20/ 2023 with the diagnosis of right femur fracture, ribs fractures, T5-T6, T7-T8 vertebra fracture, Scapula and right shoulder fracture, Respiratory failure and history of Traumatic brain injury. Facility Reported Incident documents on 04/27/2024 around 11:40 am, V27 Resident Representative of R85 notified the nurse on duty that R85 informed them that one of the therapists hit R85 on their head while providing care on 04/22/2024. On 05/01/2024 at 9:55 AM R85 said, V14 (Physical Therapy Assistant) hit me on the back of the head. R85 said, I don't remember who I reported the incident to. On Saturday 04/27/2024, (V27) came to visit me and I reported the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide two residents (R22, R77) who were assessed with limited range of motion with restorative nursing services. This failure has the potential to affect all residents within the facility who are not receiving skilled therapy services. Findings Include: 1. R22 is a [AGE] year old male who resides in the facility with multiple diagnoses including but not limited to the following: anxiety depression, HTN, seizure disorder. On 4/29/24 at 11:15AM, R22 was interviewed regarding restorative therapy. R22 said, I barely ever get out of bed anymore and never receive any restorative therapy. My left leg is contracted and I never get any range of motion to this leg. I have never received any restorative therapy at all much less regarding my contractures. I would love to get out of bed more often but when I do get out of bed and into my chair, I have to sit there for upwards of eight hours. There is not enough staff to put me back to bed at a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to follow their policy and procedures for feeding assistance by not ensuring feeding assistance was provided for a resident at risk for weight loss who required extensive feeding assistance. This failure applies to one of four residents (R104) reviewed for nutrition. Findings include: R104 is a [AGE] year-old female with a diagnoses history of Malignant Pancreatic Cancer, Protein Calorie Malnutrition, and Need for Assistance with Activities of Daily Living who was readmitted to the facility 04/23/2024. On 04/29/2024 at 11:57 AM, observed R104 in her room lying in her bed sleeping. When asked by surveyor if she was ok or needed anything from the facility, R104 stated she needs a lot of things. V21 (Family Member) stated the staff just sits R104's meal tray down, leave it and walk away. V21 stated they never offer R104 meals at all or offer assistance with her meals. On 04/29/2024 from 12:09 PM - 1:27 PM Observed V8 (Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to follow their policy and procedures to ensure a resident who was at risk for and exhibiting signs of malnutrition was receiving nutrition supplements and snacks as ordered. This failure applied to one of three residents (R1) reviewed for nutrition. Findings include: R1 was a [AGE] year-old male with a diagnoses history of Alzheimer's Disease, Dementia, Adult Failure to Thrive, Peripheral Vascular Disease, Chronic Kidney Disease, and Gastrostomy who was admitted to the facility 09/03/2020. R1's Current Care Plan initiated 01/03/2023 documents R1 was on a regular pureed nectar thick liquid diet, had a fair appetite, BMI (Body Mass Index) is underweight, has a nutrition assessment score of 8 indicating he is at risk for malnutrition. As of 08/2023, V13 (Family Member) has a goal for him to gain weight with interventions including; Protein nutrition supplement twice daily, frozen nutrition supplement twice daily; Interventions effective 08/03/2023 include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe environment free from accidental hazards to prevent falls and injuries for 3 (R1, R2, R3) of 3 residents reviewed for accident/hazards; failed to assess fall risk and provide fall interventions; failed to monitor R1 who was found face first in between a dresser drawer and bed for an undetermined amount of time. Findings include: 1. R1 is an [AGE] year-old hospice resident with diagnosis of acute cerebral hemorrhage, congestive heart failure, chronic obstructive pulmonary disease, and chronic back pain. On 1/19/24 at 10:30 AM, Surveyor requested all accidents and falls from V1(Agency Administrator) and V2 (Director of Nursing). At 11:30 AM, facility presented a fall log of falls that occurred in the last 30 days. Surveyor asked V2 if all fall incidents were presented to surveyor as requested, V2 stated, Yes I gave you everything. At 11:50 AM, surveyor asked V2 directly about R1 and about a fall that occurred on 1/14/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-21 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide end of life hospice services in accordance with professional standards of practice and hospice agreement by failing to administer medications as ordered and failed to notify hospice of a significant fall. This failure affected 1 (R1) of 3 residents reviewed for hospice. Findings include: R1 is an [AGE] year-old hospice resident with diagnosis of acute cerebral hemorrhage, congestive heart failure, chronic obstructive pulmonary disease, and chronic back pain. R1's Physician orders dated 1/11/24 shows in part, Admit to hospice. No hospitalization. Comfort care medications: 1. Tylenol every 4 hours PRN (as needed), Morphine 5 mg or 0.25 ML every hour as needed for pain. 2. Morphine 10 mg or 0.5 ML every hour as needed for increased pain. 3. Lorazepam 0.5 mg or 0.25 ML every 2 hours as needed for anxiety (sign of pain). 4. Lorazepam 1 Mg or 0.5 ML for increased anxiety. 5. May give Lorazepam 0.5 mg or 0.25 ML for sleep as needed. 6.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-02 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document administration of Parkinson's Medication as ordered for one (R2) of three residents reviewed for documentation of medication administration. Findings include: R2 is an [AGE] year-old female admitted originally on 02-25-2022 with most recent readmission on [DATE] with medical diagnoses that include and are not limited to: Parkinson's Disease, difficulty walking and gastrostomy tube. Per physician order sheet R2 had an order for Rytary ER 48.7mg-195 mg capsules, to give three capsules a day via gastrostomy tube. R2's Medication Administration Record (MAR) had a total of five undocumented medication orders for the month of April 2023; 11 times for May 2023; 17 for the June 2023; 6 undocumented medications for July 2023; 9 for August 2023; and 7 to September 14, 2023. On 9-29-2023 at 3:00pm V2 (Nursing Manager) said the floor nurses are responsible to follow the doctor's orders and to document in the patient's record the administration of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$223,481 in federal fines across 5 penalties. 3 Medicare payment denials on record.

  • $14,785 — penalty dated 2025-04-01
  • $53,980 — penalty dated 2025-03-14
  • $14,803 — penalty dated 2024-12-26
  • $88,413 — penalty dated 2024-05-02
  • $51,500 — penalty dated 2024-01-21
  • Medicare payment denial — starting 2025-04-12 for 1 days
  • Medicare payment denial — starting 2024-05-25 for 32 days
  • Medicare payment denial — starting 2024-02-16 for 31 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PRIME HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.5-2.5 vs chain
Health inspection 2 of 53.5-1.5 vs chain
Staffing 1 of 53.0-2.0 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 5 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PRIME HEALTHCARE SERVICES, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 04/22/2025
PRIME HEALTHCARE HOLDINGS INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 12/06/2024
ALEMAN, STEVENIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 03/01/2025
DOAN, CHRISTOPHERIndividualCORPORATE OFFICER; ADP OF THE SNFsince 03/01/2025
LAMB, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
SAWLANI, ASHOKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025

CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.5M
Net patient revenuemost recent cost report
-42.2%
Operating marginrevenue minus expenses
$2.1M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 12%Other / private 88%

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$438per resident / day
operating cost
$13,324per month
≈ monthly operating cost
$308per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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