Mason City Area Nursing Home

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 9.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 97 beds and averages 66.9 residents a day — about 69% occupied, or roughly 30 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.29 on weekdays — 12% thinner on weekends. RN hours go from 0.60 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

18 citations, most serious first. The 13 most serious are shown; the remaining 5 are one tap away and print in full.

• Immediate jeopardy · Lcited before2025-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement individualized care planned interventions to prevent a resident (R1) from sustaining multiple burns, failed to identify a hot water/coffee dispenser used in the main room as a potential burn hazard, and failed to establish protocols and provide adequate monitoring to ensure hot water within a water/coffee dispenser located in the main dining room were kept below temperature levels to prevent burns. These failures resulted in R1, a resident with the diagnoses of Spastic Cerebral Palsy, Scoliosis, Dysphagia, and Muscle Spasms, spilling hot coffee on her left posterior thigh on two separate occasions on 11/14/24 and 1/25/25, sustaining a second degree burn on her left posterior thigh on both occasions, and having the failure to affect all 59 residents who receive coffee/hot water out of the dispenser located within the main dining room. These failures resulted in an Immediate Jeopardy that started on 11/14/24 when the facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Immediate jeopardy · J2025-02-25 · tag F0604 — failed to not use physical restraints improperly — isolated
  Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and observation, the facility failed to ensure residents were free from unnecessary physical restraints(s), failed to identify the specific medical symptoms warranting the use of physical restraints, failed to obtain physician orders with medical justification for the placement of a physical restraint(s), and failed to obtain resident or responsible party consent for the use of a physical restraint for two (R1, R2) of 12 residents reviewed for restraint usage in the sample of 12. These failures resulted in R1 and R2 being physically restrained to their wheelchair with a gait belt placed around their torso and fastened behind their back with the inability to rise from their chair and suffering psychosocial harm of humiliation and embarrassment that any reasonable person would experience being improperly restrained. These failures resulted in an immediate Jeopardy. An Immediate Jeopardy situation was identified to have started on 01/01/25 at approximately 6:00pm when V3…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2022-11-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide necessary equipment or devices for pressure relief for residents at risk for developing pressure ulcers or who required extensive or total assistance from staff for positioning, placing those residents at increased risk for the development of pressure ulcers or the worsening of existing wounds which affected two of two residents (R37, R49) reviewed for pressure ulcers in a sample of 20. This failure resulted in R37 developing multiple pressure ulcers including a right buttocks stage two pressure ulcer which deteriorated to a stage 4 pressure ulcer; and R49 developing an abrasion to the right iliac crest which deteriorated to a stage 3 pressure ulcer. Findings include: A Wound and Ulcer Policy and Procedure policy dated 1/10/18 states, It is the policy of this facility to provide nursing standards for assessment, prevention, treatment, and protocols to manage residents at any level of risk for skin breakdown and for wound management,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from abuse for two (R1 and R2) of three residents reviewed for abuse in a sample of three. Findings include:Facility Abuse and Neglect Prohibited policy, dated 1/29/26, documents All residents have the right to be free from verbal, physical, and mental abuse, corporal punishment, involuntary seclusion, neglect, misappropriation of property, and exploitation. Abuse is the willful infliction of injury. Willful means the individual must have acted deliberately.1. Facility initial report to state dated 4/26/26, and final dated 5/1/26, documents (R3) stated (R1) was getting ready to hit (V4) CNA and (R3) grabbed (R1's) arm to stop it.Facility interview with R3 documents R3 was in the dining room when she saw R1 attempt to hit V4 CNA and her reaction was to grab R1's arm and stop her.R3 told R1 You're not going to hit them and then let go of R1's arm. R3's MDS/Minimum Data Set, dated [DATE], documents R3 is cognitively intact.R1's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent abuse for one resident (R7) of three reviewed for abuse in a total sample of 14.Findings include:The facility's Resident Care Policy and Procedure Regarding Abuse and Neglect, Involuntary Seclusion, Exploitation, Misappropriation of Resident Property, Injuries of Unknown Origin, and Social Media Policy dated 8/25/2025 document All residents have the right to be free of verbal, sexual, physical, mental abuse. Sexual Abuse is non-consensual sexual contact of any type which includes, but is not limited to, unwanted intimate touching of any kind especially of breasts or perineal area.The Final Facility Incident Report Form for 01/02/2026 documents a resident-to-resident interaction in which R8 was observed with R8's hand placed on R7's chest and R8 reported he had a moment of weakness and placed his hand on R7's breast over R7's clothes. Incident occurred in the TV lounge area.R8's Electronic Health Record documents R8 was admitted to the facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2025-02-25 · tag F0727 — failed to provide required RN coverage — widespread
  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on record review and interview the facility failed to ensure a Registered Nurse (RN) worked at least eight hours daily. This failure has the potential to affect all 56 residents residing within the facility. Findings include: The facility's Staffing policy dated 01/16/2018 documents: There shall be at least one registered nurse on duty seven days per week, 8 consecutive hours in a skilled nursing facility. The facilities Resident Roster dated 2/11/25, provided by V2 Director of Nursing documents 56 residents currently reside within the facility. The facility's Nurse Schedules for January 1 through January 31, 2025, document the facility did not have the services of an RN at least eight hours a day on 01/01/25, 01,04/25, 01/05/25, 01/18/25 and 01/19/25. On 02/0/25 at 11:18am V2 Director of Nursing verified the nursing schedules were accurate and the facility did not have an RN working in the facility for at least eight hours on 01/01/25, 01/04/25, 01/05/25, 01/18/25 and 01/19/25.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-02-25 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review the facility failed to immediately report inappropriate use of a physical restraint to the facility's Abuse Coordinator for two of 12 residents (R1, R2) reviewed for restraint usage in the sample of 12. Findings include: The facility's Abuse Prohibition policy, dated 03/15/2018, documents the following: Reporting - Allegations Of Abuse And Neglect: 1. A facility employee or agent or covered individual who becomes aware of alleged abuse or neglect of a resident shall immediately report the matter to the facility administrator. The Abuse Prohibition policy continues, documenting: Abuse and Neglect Prohibition: 1. All resident have the right to be free from verbal, sexual, physical, mental abuse, corporal punishment, involuntary seclusion, neglect, misappropriation of property, exploitation. This includes seclusion and physical or chemical restraints not required to treat the resident's symptoms. On 2/11/25 at 2:45pm V3 LPN/Licensed Practical Nurse stated that on 01/01/25 at approximately 6:00pm, she fastened a gait belt around R1 and R2 while they…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-12-04 · tag F0727 — failed to provide required RN coverage — widespread
  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to have a Registered Nurse for eight consecutive hours in a 24-hour period on four of 30 days per the Facility's November Nursing Schedule, and on four of 31 days per the Facility's October Nursing Schedule. This has the potential to affect all 52 residents living in the facility. Findings: The document, Nursing, dated 1/16/18, states, There shall be at least one registered nurse on duty seven days per week eight consecutive hours, in a skilled nursing facility. The Facility's October Nursing Schedule shows that on four weekend days, 10/12/24,10/13/24 and 10/26/24,10/27/24, there was not eight hours coverage by a Registered Nurse in a 24-hour period. The Facility's November Nursing Schedule shows that on four weekend days, 11/9/24,11/10/24 and 11/23/24,11/24/24, there was not eight hours coverage by a Registered Nurse in a 24-hour period. On 12/02/24 at 11:00 AM, V1, Administrator, stated, I know that we have not had a registered nurse on several weekends in the past months. I have been trying to hire a Registered Nurse for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-12-04 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. R34's current Physician's Orders document the following medication orders: Seroquel (antipsychotic) 25 milligrams by mouth every Monday, Tuesday, Wednesday, Thursday, Friday and Saturday for Dementia with Behavioral Disturbance; Venlafaxine (antidepressant) 150 milligrams by mouth in the morning related to Depression; Xanax (benzodiazepine/anti-anxiety) 0.25 milligrams by mouth every 8 hours as needed for Anxiety (date of order 11/11/24); and Xanax 0.25 milligrams by mouth twice daily for Anxiety Disorder. R34's current care plan documents the following focuses: (R34) has diagnosis for Depression and has a potential for a decline in her mood. Mood interview conducted as needed; I (R34) use anti-anxiety medications related to Anxiety Disorder; I (R34) use antidepressant medication related to Depression. (R34) prefers to stay in room and not participate with Activities or go to Main Dining Room for meals; and (R34) noted to be very tearful and anxious. (R34) noted to have visual hallucinations with delusional…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-04 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to follow Enhanced Barrier Precautions while performing wound care, perineal care, and hand hygiene for one of three residents (R39) reviewed for wound care in a sample of 33. Findings include: On 12/01/2024, at 10:45 AM, V12 (CNA/Certified Nursing Assistant) and V13 (CNA/Certified Nursing Assistant) were in R39's room changing R39's adult incontinent brief. V12 and V13 were not wearing a gown. V13 had only one glove on her right hand and was taking R39's adult incontinence brief off with the assistance of V12. V13 left the room briefly, and once V13 re-entered R39's room, she did not apply a gown, and only applied a glove to her right hand. After cares were completed, V12 and V13 removed their gloves, washed their hands, and proceeded to place R39 into a mechanical lift and assisted her to transfer into her wheelchair. V12 and V13 did not apply a gown or gloves prior to transferring R39. On 12/01/2024, at 11:00 AM, V13 stated that R39 was currently on Enhanced Barrier Precautions, due to a burn on her thigh. At…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2024-01-18 · tag F0576 — widespread
  Ensure residents have reasonable access to and privacy in their use of communication methods.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review the facility failed to ensure mail was delivered on Saturdays. This failure has the potential to affect all 57 residents who reside in the facility. Findings include: The Residents' Rights for People in Long-Term Care Facilities Pamphlet documents the facility must promptly deliver and send residents' mail. On 1/17/2024 during a group meeting held with R3, R13, R19, R42, and R45 all residents agreed that they do not receive mail in the facility on Saturdays. On 1/17/24 at 10:55 AM, V1 (Administrator) verified mail is not delivered to residents in the facility on Saturdays. V1 stated the facility has a P.O. (Post Office) Box and V8 (Front Desk Receptionist) has the key and gets the residents' mail from the post office Monday through Friday and then delivers it to the residents. V1 stated that V8 does not work on Saturdays, therefore Saturday mail is not delivered to the residents. V1 stated no other staff members are responsible for getting mail from the facility's P.O. Box on Saturdays other than V8. CMS/Centers for Medicare & Medicaid Services…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-01-18 · tag F0727 — failed to provide required RN coverage — widespread
  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to provide the services of a registered nurse eight hours a day, seven days a week. This failure has the potential to affect all 57 residents residing in the facility. Findings include: The facility's Direct Care Staffing Requirements Policy and Procedure, revised 1/16/ 2018, documents the facility will meet the staffing needs of the resident population. This same policy documents 1. There shall be at least one registered nurse on duty seven days per week, eight consecutive hours, in a skilled nursing facility. The facility's Daily Staffing Report Sheets document the facility did not have eight consecutive hours of registered nurse (RN) coverage in the building to provide services on the following dates: 12/25/23; 12/31/23; 1/13/24; or 1/14/24. The facility's Nurse Schedules for December 2023 and January 2024 document the facility did not have eight consecutive hours of registered nurse (RN) coverage in the building to provide services on the following dates: 12/25/23; 12/31/23; 1/13/24; or 1/14/24. On 1/16/24 at 12:47 PM, V1…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-01-18 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the Facility failed to ensure a resident's allegation of staff abuse was reported to the Abuse Coordinator for one (R22) of 14 Residents reviewed for Abuse in a sample of 29. Findings include: Facility Abuse and Neglect, Involuntary Seclusion, Exploitation, Misappropriation of Resident Property, Injuries of Unknown Origin and Social Media Policy, revised 3/15/18, documents: the Facility, for protection of the Resident; screening, training, reporting incidents, investigations and facility response to the result of the result of the investigation, identification of possible incidents or allegations which need investigation, investigation of incidents or allegations, protection of Residents during investigations and prevention policies and procedures; all Residents have the right to be free from verbal, sexual, physical, mental abuse, corporal seclusion, neglect, misappropriation of property and exploitation; Abuse is defined as the willful infliction of injury, intimidation or punishment with resulting physical harm, pain or mental anguish, abuse…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$160,007 in federal fines across 1 penalty.

• $160,007 — penalty dated 2025-02-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HERITAGE OPERATIONS GROUP — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 19 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL