Serenity Estates At Morris
1223 Edgewater, Morris, IL 60450 · For profit - Limited Liability company · 142 certified beds · (815) 416-6500 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 1 actual-harm citation
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.2% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.5% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 8.2% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 36.7% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.7% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 26.7% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 25.6% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 95.1% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.9% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 31.4% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.3% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.8% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 70.9% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 33.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 23.2% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.01 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.58 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 166 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 50.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 128 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.0%CMS range 42.2–54.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.5%CMS range 9.1–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 3.9–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.83 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 142 beds and averages 119.4 residents a day — about 84% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.14 on weekdays — 15% thinner on weekends. RN hours go from 0.71 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.
- Actual harm · Gcited before2024-10-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide safe transfer assistance. This applies to 1 resident (R1) of three reviewed for safe transfers. This failure resulted in R1 incurring a acute nondisplaced bimalleolar fracture and a nondisplaced oblique fracture of the distal fibula. Findings include: 1. R1's Medical diagnosis from the electronic record documents R1 as a [AGE] year old, with diagnoses to include Aphasia, Hemiplegia and Hemiparesis following a Cerebral Infarction. The Final Report to Illinois Department of Public Health, dated 10/17/2/2024, documents, On 10/11/2024, The resident was lowered to the ground after becoming weak during a transfer from her electric wheelchair to her bed via pivot transfer. A (mechanical lift) was used to lift the resident from the floor to the bed after a head to toe assessment revealed no obvious injury and subsequent assessments had not indicated any observable abnormalities to the right lower leg/ankle area. The resident later expressed pain to her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer the laxative suppository as ordered by the physician,This applies to 1 of 3 residents (R2), reviewed for administration of laxative medications. The findings include:R2 had multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, cerebral infarction due to thrombosis of right middle cerebral artery, diverticulosis of large intestine without perforation or abscess without bleeding and need for assistance with personal care, based on the face sheet.R2's progress notes dated April 24, 2026 at 5:43 PM showed that the resident returned to the facility after her appointment and after visiting the ED (Emergency Department) with the family. The same progress notes showed that according to the nurse from the ED, R2 presented with constipation and urinary retention. The same progress notes showed, Resident also given suppository for constipation with an order to continue with Glycerin 2-gram rectal suppositories for the next 3 days.R2's order details showed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have enough full body lifts to accommodate residents' needs. This applies to 2 of 2 residents (R1 and R3) reviewed for mechanical lifts. The findings include: 1. On 04/30/26 at 1:00 PM, the surveyor and the administrator toured the facility; one electric full body mechanical lift was on the first floor in use. One manual lift was on the second floor in use. No other full body lifts were seen throughout the facility.On 04/30/26 at 10:40 AM, R1 was sitting in a wheelchair in the room. R1 stated the facility has only one working full body mechanical lift in the facility. R1 stated when she is ready to get out of bed or go back to bed, there is not a mechanical lift available. R1 stated she has to stay in bed or in her wheelchair for extended times. R1 was admitted to the facility on [DATE] with multiple diagnoses which included hemiplegia and hemiparesis affecting left non dominant side, cerebral infarction, diabetes, osteoarthritis, muscle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-02 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer prescribed medications as ordered. This applies to 1 of 1 resident (R1) reviewed for medications. The findings include: R1 was admitted to the facility on [DATE] with multiple diagnoses which included hemiplegia and hemiparesis affecting left non dominant side, cerebral infarction, diabetes, osteoarthritis, muscle weakness, cognitive communication deficit, and need for assistance with personal care per the admission Record. R1's Order Summary for April 2026, showed an active order for Alprazolam (Xanax) 0.25 mg (milligrams) at bedtime. R1's MAR (Medication Administration Record) for 04/01/26-04/30/26 showed Alprazolam 0.25 mg at bedtime a scheduled medication. The same MAR showed for the dates of 04/11/26, 04/12/26, and 04/13/26, there was a code with the number 11 in those boxes along with the administering nurse initials. The MAR's Chart Codes showed that the number 11 code meant Med not available.On 05/01/26 at 10:15 AM, V13 (Psych Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a residents POA (Power of Attorney) notification of end of therapy services. This applies to 1 of 1 resident (R6) reviewed for notification of end of therapy. The findings include: R6 was admitted to the facility on [DATE] with multiple diagnoses which included hemiplegia and hemiparesis, muscle disorders, difficulty in walking, cognitive communication deficit, diabetes, Alzheimer's Disease, unspecified visual disturbance, depression, hearing loss, and dementia per the Face Sheet. On 04/08/26 at 9:30 AM, R6 stated her daughter is her POA. R6 stated she used to be in therapy and does not know why it ended. R6 stated she did not remember receiving or signing a letter stating therapy would be ending. R6 stated if the facility had given her a letter stating that therapy was ending, she would have given it to her daughter. R6 stated she makes decisions with her daughter. On 04/07/26 at 1:00M, V11 (Social Services Director) stated she issued a NOMNC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect residents right to privacy and confidentiality. This applies to 2 of 2 residents (R7 and R8) reviewed for resident's rights. The findings include:1. R7 was admitted to the facility on [DATE] with multiple diagnoses which included central cord syndrome of cervical spinal cord, congestive heart failure, quadriplegia, anxiety, major depressive disorder, and benign prostatic hyperplasia per the admission Record. On [DATE] at 9:15 AM, the surveyor and V1 (Administrator) viewed a 53 second video posted on V28's (CNA/Certified Nursing Assistant) Tik Tok social media account. The video showed R7 wearing a gown and being lifted by a mechanical lift. R7 was seen on the video in the washroom, clothed, performing personal hygiene activities. R7 was seen on another occasion in his room, sitting in a wheelchair, and organizing his personal items on the bedside table. On another day, R7 was sitting in the wheelchair, catching and throwing a ball. R7 and R8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a care plan conference for a resident and their representative. This applies to 1 of 1 resident (R6) reviewed for care planning. The findings include: R6 was admitted to the facility on [DATE] with multiple diagnoses which included hemiplegia and hemiparesis, muscle disorders, difficulty in walking, cognitive communication deficit, diabetes, Alzheimer's Disease, unspecified visual disturbance, depression, hearing loss, and dementia per the Face Sheet. On 04/08/26 at 9:30 AM, R6 stated neither she nor her POA had attended a care plan meeting since being admitted to the facility. On 04/07/26 at 1:00 PM, V11 (Social [NAME] Director) stated care plan conferences have not been done as they should have been. Stated if a care plan conference had been done for R6, she would have documented the progress notes. V11 stated she was unable to provide documentation of the care plan conference being conducted. On 04/09/26 at 2:55 PM, V1 (Administrator) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to provide safe medication storage and labelling practices for residents receiving prescription and narcotic medications.This applies to 4 residents (R1, R5, R12, and R105) sampled for medication storage and labeling in a sample of 26.The findings includes:1. According to the face sheet, R1 was admitted to the facility on [DATE], and had multiple diagnoses including (COPD) chronic obstructive pulmonary disease with acute exacerbation, acute kidney failure, and hypertensive heart disease with heart failure.R1's POS (Physician Order Sheet), dated November 14, 2025, showed an active order for Trelegy Ellipta Inhalation Aerosol Powder Breath Activated inhaler to be administered one time a day for COPD.On December 16, 2025, at 9:25 AM, V19 (Nurse) administered Trelegy Ellipta Inhalation Aerosol Powder Breath Activated inhaler, which had no pharmacy label, to R1. V19 said the medication was probably brought by R1 when admitted to the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide foods at a palatable temperature acceptable to the residents. This applies to 13 of 13 residents (R3, R7, R23, R27, R31, R35, R48, R73, R105, R107, R111, R118, R123) reviewed for dining in the sample of 26. The findings include: Facility Fall/Winter menu (Week 3, Tuesday) for lunch included (hot) Italian Beef Sandwich, Potato Wedges, and 3 Bean Salad. During initial tour the following residents stated the food is cold: On December 15, 2025, at 11:00 AM, R105 stated, I eat in the room and dining room. The food is not really hot. On December 15, 2025, at 11:23 AM, R73 stated, Food is high quality, but they have trouble keeping it warm.On December 15, 2025, at 11:39 AM. R111 stated, I eat in the room. Food is not very edible and is cold.On December 15, 2025, at 11:55 AM, R35 stated the food is ice cold. R35 stated she eats in her room and remarked she does not understand why her food is cold, as her room is closer to the kitchen. On December 15, 2025, at 12:17 PM, R23 was eating in dining room and stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-18 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pureed consistency foods to residents that have a diet order for the same. This applies to 4 of 4 residents (R21, R39, R80, R129) reviewed for pureed diets in the sample of 26. The findings include: Facility Fall/Winter menu (Week 3, Tuesday) for lunch included Italian Beef Sandwich and 3 Bean Salad. On December 16, 2025, at 10:52 AM, during pureed meal prep of Italian Beef in facility kitchen, V4 (Cook) stated she is preparing for 4 residents. V4 placed unmeasured amount of ground Italian beef, that was noted to have charred portions, into the blender along with 4 ounces of beef broth and a tablespoon of thickener. V4 blended the product in the food processor for about 2 minutes and then opened the container and scaped down the sides and processed it again for another minute. V4 then taste tested the product and stated it was ready for service. On taste testing, the pureed beef had coarse particles of charred bits and hardened pieces of meat. V3 (Dietary Manager) was called to the area and notified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow transmission-based precautions for COVID-19 positive residents. The facility also failed to follow standard infection control practices while handling contaminated medical devices. This applies to 6 of 26 residents (R3, R20, R25, R98, R103, R118) reviewed for infection control in the sample of 26. The findings include: 1. On December 15, 2025, at 10:10 AM, R20 and R98 were sitting in the common area without PPE (Personal protective equipment). R20 was coughing while seated at the table with residents (R6, R63, R64, R76, R84 and R98). V10 (Licensed Practical Nurse/LPN) was in the common area wearing only a surgical mask and stated, The ones with masks have COVID. I can watch them out here versus in the rooms. At 10:12 AM, V31, CNA (Certified Nurse Assistant), entered the common area, donning only a surgical mask. At 11:25 AM, V32 (CNA) entered the common area, donning only a surgical mask with unmasked R93. V19 assisted unmasked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · D2025-12-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide dignity to a resident during provisions of care.This applies to 1 of 26 residents (R118) reviewed for dignity in the sample of 26.The findings include: R118's EMR (Electronic Medical Record) showed R118 was admitted to the facility on [DATE], with diagnoses that included intervertebral disc disorder with radiculopathy, lumbar region, acute respiratory failure with hypoxia, generalized muscle weakness, other chronic pain, dizziness, and giddiness. R118's MDS (Minimum Data Set), dated October 27, 2025, showed R118 was cognitively intact and was dependent on staff for showering.On December 16, 2025, at 9:04 AM, R118 said there was an incident, he thinks it was maybe two weeks ago, when the CNA (Certified Nurse Assistant), whose name he said he could not remember, took him to the shower room and turned on the water. The CNA told R118 she would be right back; she had to go to the other shower room for another resident. R118 said it was around 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to prevent further contractures for a resident and failed to apply recommended devices to treat a resident's contractures.This applies to 2 of 3 residents (R14 and R15) reviewed for range of motions in the sample of 26. The findings include: 1.R14's face sheet included R14 was admitted on [DATE], with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, hypomagnesemia, dysphagia following cerebral infarction, personal history of transient ischemic attack (TIA), and cerebral infarction without residual deficits, and ataxia following cerebral infarction. R14's quarterly MDS (Minimum Data Set), dated October 31, 2025, showed R14 was moderately impaired in cognition. R14's functional limitation in range of motions showed impairment on one side. On December 15, 2025, at 12:29 PM, R14 was seated in dining room. R14's left arm appeared flaccid with his palm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that recommended fall preventive measures were put in place at all times for residents who were identified as high risk for falls. This applied to 2 of 3 residents (R2, R4) reviewed for falls in the sample of 5. The findings include: Findings Include: 1. R2's face sheet documents R2 is 82 years-old who has multiple medical diagnoses including repeated falls, unsteadiness on feet, lack of coordination, and Alzheimer's disease. R2's Minimum Data Set, dated [DATE], shows R2 is cognitively impaired. Facility's fall incident log, dated May 8 to August 12, 2025, shows R2 had multiple fall incidents on May 31, June 13, June 16, June 19, July 3, and July 13, 2025. R2's fall care plan with initiated date of May 30, 2025, shows: R2 is at risk for falls in relation to poor safety awareness, history of falls, and dementia. This same care plan shows multiple interventions which include wheelchair cushions with non-skid mat (Dycem) to chair. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were readily available to newly admitted residents. This applies to 2 of 3 residents (R1, R2) reviewed for medications in the sample of 3. The findings include: 1. R1's Face Sheet showed he was admitted to the facility on [DATE]. R1's 4/24/25 Minimum Data Set (MDS) showed he is cognitively intact. R1's Face Sheet showed his diagnoses include COPD (chronic obstructive pulmonary disease) with acute exacerbation, depression, emphysema, chronic respiratory failure, asthma, sciatica, hyperlipidemia, and a rib fracture. On 4/29/25 at 12:50 PM, R1 stated he waited a long time to get all of his medications after he was admitted . On 4/28/25 at 5:35PM, V3, LPN (Licensed Practical Nurse), stated she worked on 4/19/2025, and worked a double shift. V3 stated she assisted with R1's admission, but she was not his assigned nurse. V3 stated the cut-off time for the pharmacy ordering is between 4:00-5:00 PM for medications to be filled, but some…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident was safely transferred with a mechanical lift for 1 of 4 residents (R1) reviewed for falls in the sample of 4. The findings include: R1's Physician Order Sheet, printed on 1/17/25, shows R1 has diagnoses that include dementia, weakness, meniers disease, and hearing loss. R1's fall risk assessment, dated 1/8/25, shows R1 is high risk or falls. R1's careplan, dated 4/6/24, shows R1 is a risk for falls due to vision, hearing, weakness, gait balance problems with intervention to include transfer status, mechanical lift with 2 staff. On 1/17/25 at 10AM, R1 was lying in bed. Through communication board, he was able to say he was ok and was not in pain. V3 (License Practical Nurse-LPN) checked R1's head. A diffuse bruise, reddish black in color, was noted at the back of his head. R4 (R1's wife and roommate with a BIMS of 14-no cognitive impairment) said she was not in the room on 1/8/25 when the incident happened. She went to the dining room to get coffee. When she came back, R1 was noted lying on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-11 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ sufficient staff to carry out the functions of the Food and Nutrition Services, including meal preparation. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen. Findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid (Form CMS-Centers for Medicare and Medicaid Services-671), dated 10/8/24, documents the total census was 90 residents. On 10/8/24 at 10:58 AM, V9 (Dietary Manager) said all residents eat from the facility kitchen; there are no NPO (Nothing by Mouth) residents. On Wednesday 10/8/24 at 11:45 AM, R205 said on the previous Monday they were supposed to have tuna salad on toast, but it was not served on toast, it was just white bread. On 10/10/24 at 11:27 AM, R205 said there had been multiple occasions when the meals served did not match the menu, and that made R205 feel like her ability to choose had been taken away from her. On 10/8/24 at 10:27 AM, V9 said the facility does not have sufficient Dietary staff. On 10/8/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-11 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow their menus. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen. Findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid (Form CMS-Centers for Medicare and Medicaid Services-671), dated 10/8/24, documents the total census was 90 residents. On 10/8/24 at 10:58 AM, V9 (Dietary Manager) said all residents eat from the facility kitchen; there are no NPO (Nothing by Mouth) residents. On Wednesday 10/8/24 at 11:45 AM, R205 said on the previous Monday they were supposed to have tuna salad on toast, but it was not served on toast, it was just white bread. On 10/10/24 at 11:27 AM, R205 said there had been multiple occasions when the meals served did not match the menu, and that made R205 feel like her ability to choose had been taken away from her. On 10/8/24 at 10:27 AM, V9 said the facility does not have sufficient dietary staff. On 10/8/24 at 10:58 AM, V9 (Dietary Manager) said she switched the meals this week on Monday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to properly label/date/store items, remove expired items, sanitize equipment, and wear hair restraints in the facility kitchen. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen. Findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid (Form CMS-Centers for Medicare and Medicaid Services-671), dated 10/8/24, documents the total census was 90 residents. On 10/8/24 at 10:58 AM, V9 (Dietary Manager) said all residents eat from the facility kitchen; there are no NPO (Nothing by Mouth) residents. On 10/9/24 at 10:59 AM, V10 (Cook) was observed during lunch service. V10 checked the temperature of a tray of enchiladas and the placed the thermometer on the serving table, with the probe of the thermometer touching the table. The table was noted to have visible food debris/crumbs and dried liquid smudges on it. V10 then picked up the thermometer off the table, and without sanitizing the probe, stuck the thermometer in another tray of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate fall interventions and a hazard free environment to all residents. This applies to 4 residents (R207, R158, R360 and R261) reviewed for safe environment in a sample of 28. The findings include: 1. R207's Face Sheet shows he was admitted to facility on 8/15/23. R207's Face sheet shows a diagnosis of long term use of anticoagulants. R207's Morse Fall Scale Assessment performed on 9/19/24 shows he is high risk for falling. R207's Care Plan initiated on 10/7/24 shows resident has potential for and actual impairment to skin integrity of skin tear to right elbow related to history of falls. Care Plan initiated on 7/28/24 shows resident is at risk for falls. Interventions show resident needs a safe environment. The facility's Un-witnessed Fall Report, dated 10/7/24 at 8:00 AM, shows R207 was found lying on the floor next to his bed and reported to the nurse that he rolled out of bed and hit the floor and had pain on the right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 10. R63 is a [AGE] year-old female with mild cognitive impairment as per the Minimum Data Set (MDS) dated [DATE]. On 10/08/24 at 10:35 AM, a half-full 60-gram Nystatin topical powder bottle (used to treat fungal or yeast skin infections) was observed at R63's bedside. 11. R64 is a [AGE] year-old female with cognition intact as per the MDS, dated [DATE]. On 10/08/24 at 10:38 AM, R64 was observed in her bed with a wound cleanser bottle (3/4th of a 16-ounce bottle, used to clean wounds), Hibiclens (3/4th of an 8-ounce bottle, used as an antimicrobial skin cleanser), and Betadine (half of an 8-ounce bottle, used to prevent infection and promote healing in skin wounds, pressure sores, or surgical incisions) at her bedside. On 10/09/24, at 9:45 AM, V2 (Director of Nursing / DON) stated the Nystatin, Hibiclens, Betadine, wound cleanser, etc., at the bedside should have been stored in the treatment cart. V2 added if the staff doesn't follow this guideline, the residents may likely ingest those. A review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow infection control practices for residents under TBP (Transmission Based Precautions) and during transportation of dirty linen. This applies to 4 of 4 residents (R357, R356, R156, and R158) reviewed for infection control in a sample of 28. The findings include: 1. R357 was admitted to the facility with diagnoses including enterocolitis due to clostridium difficile. R357's POS (Physician Order Sheet) showed an order for Contact Isolation for CDIFF starting October 7, 2024. On 10/9/24 at 11:45 AM, V18 (Family Member) was in R357's room without wearing any PPE. V18 said goodbye to R357 and walked out of the room without washing her hands with soap and water. At 11:48 AM, V18 said she was in the facility every other day, and she was aware she was on isolation for C. Diff. V18 said she was never instructed on what she needed to wear prior to going into the room. V18 also said she was not instructed she needed to wash her hands prior to leaving the room. On 10/10/24 at 1:53 PM, V19 (Occupational Therapist)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to order a residents chosen Advanced Directives status of DNR (Do Not Resuscitate). This applies to 1 of 1 resident (R268) reviewed for Advanced Directives in a sample of 28. Findings include: R268 admitted to the facility on [DATE], with diagnoses that includes encephalopathy, frontotemporal neurocognitive disorder, convulsions, type 2 diabetes, hypertension, anxiety, and dementia. On 10/10/24 at 3:16 PM, V25 (Family Member) stated R268 code status is DNR. V25 stated the code status was a part of the POA (Power of Attorney) paperwork that was provided to the facility. V25 stated R268 made the determination of her DNR status before she had cognition changes. V26 (Family Member) confirmed R268 made the decision for a DNR status some years prior to admission to the facility. On 10/09/24 at 3:49 PM, V2, DON (Director of Nursing), stated, All residents should have a code status on admission so the facility can adhere to the residents wishes of extending life…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (ADL/Activities of Daily Living) care to dependent residents. This applies to 2 of 2 residents (R307 and R356) reviewed for ADL care in the sample of 28. The findings include: 1. R307 was admitted to the facility on [DATE], with diagnoses of displaced transverse fracture of shaft of humerus, anxiety, muscle weakness, abnormalities of gait and mobility, polyneuropathy, depression, and arthritis. R307's MDS (MDS/Minimum Data Set), dated 09/06/24, showed R307 had moderate cognitive impairment. MDS task Section GG showed R307 required substantial/maximal assist to dependency with personal hygiene. R307's ADL Self-Care Performance Deficit care plan, initiated 04/21/24, showed R307 usually requires substantial- dependence for personal hygiene. Level of assistance may vary depending on resident's status. On 10/08/24 at 11:14 AM, R307 was in bed. R307's right eye had a crusted substance on the upper lid and the inner corner. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure anti-contracture devices and Controlled Ankle Movement (CAM) Boot were applied as ordered. This applies to 2 of 2 residents (R160 and R354) reviewed for assistive devices in a sample of 28. The findings include: 1. R160's Face Sheet shows diagnoses of Parkinsonism, weakness, and dementia. R160's Minimum Data Set of 10/17/24 shows R160's cognition is severely impaired. R160's Physician Order (POS) shows R160 has an order for hand rolls placed to reduce/risk of contractures every shift. R160's care plan, initiated 5/14/24, shows R160 has an Activities of Daily Living (ADL) self-care mobility performance deficit related to weakness, decreased mobility, with intervention to place handrolls in hands to reduce risk of contractures. On 10/8/24 at 11:52 AM, R160 was observed sitting in high back wheelchair in the dining room. R160's right hand was in fist form, arm folded on her abdomen. On 10/9/24 at 11:10 AM, R160 was sitting in her high back wheelchair in dining, with other resident; right hand still noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep the indwelling catheter bag below the bladder level to prevent potential urinary tract infection (UTI). This applies to 1 of 2 residents (R57) reviewed for catheter care and treatment in a sample of 28. The Findings Includes: R57 is a [AGE] year-old male with severe cognitive impairment, as per the Minimum Data Set (MDS) dated [DATE]. R57 was admitted with an admitting diagnosis including urinary retention. On 10/8/24 at 11:00 AM, R57 was observed in his wheelchair with an indwelling catheter bag hanging behind his wheelchair and above his bladder level, with urine pooling in the catheter tubing. On 10/8/24 at 11:05 AM, V5 (Registered Nurse/RN) stated the therapist might be the one who left the indwelling catheter bag above bladder level. V5 also stated if the catheter bag is kept above bladder level, it can cause UTI. On 10/9/24 at 9:45 AM, V2 (Director of Nursing) stated the indwelling catheter bag should be below the bladder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy on maintaining a Peripherally Inserted Central Catheter (PICC) line. This applies to 1 of 1 resident (R62) reviewed for central line catheter care in a sample of 28. The Findings Includes: R62 is a [AGE] year-old male with cognition intact, as per the Minimum Data Set (MDS) dated [DATE]. R62 was admitted with a diagnosis of Sepsis, Right Lower Limb Cellulitis, and Osteolysis. On 10/08/24 at 10:42 AM, R62 was sitting on his chair with a left upper arm double lumen PICC line, with a dirty reinforced dressing, with no date or label, and was peeling off from the insertion site: On 10/08/24 at 10:42 AM, R62 stated he was not sure the facility had ever changed his PICC line dressing. Reviewing R62's Physician Order Sheet (POS) on 10/8/24 indicates no order to change R62's PICC line. On 10/08/24 at 11:20 AM, V5 (Registered Nurse/RN) stated there should have been an order to change the PICC line dressing. If the order were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain consents for psychotropic/antidepressant medications, and failed to follow pharmacy recommendations. This applies to 2 of 4 residents (R156 and R308) reviewed for unnecessary medications in a sample of 28. The findings include: 1. R308 was admitted to the facility on [DATE]. R308 had multiple diagnoses which included myalgic encephalomyelitis/chronic fatigue syndrome, major depressive disorder, anxiety, sleepwalking, and abnormalities of gait and mobility. R308's MDS (MDS/Minimum Data Set), dated 08/05/24, showed R308 had moderate cognitive impairment. The same MDS Section N showed R308 was taking an antianxiety and an antidepressant. R308's Psychotropic medication use for depression and anxiety showed R308 was taking Clonazepam and Mirtazapine. R308's active Order Summary Report, dated 10/10/24, showed R308 had current and active orders for: Clonazepam 0.5 mg two times per day for anxiety, started 07/18/24; and Mirtazapine 45 mg at bedtime for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely transfer a resident from her bed to her reclining wheelchair using a mechanical lift, resulting in a fall and skin tear. This applies to 1 of 3 residents (R1) reviewed for mechanical lift use. Findings Include: R1's 12/21/23 nursing note from 7:57 AM showed, Called to resident room by CNA [Certified Nursing Assistant]. Observed resident lying on her right side next to the wall by the foot of her bed, [mechanical lift] sheet partially underneath her. Blood noted by her right lower leg area .resident unable to say what transpired .CNA stated that during transfer [mechanical lift] started to tip over and as she (CNA) reached for the resident to prevent the fall the [mechanical lift] tipped anyway but she was able to break the fall so the resident did not hit the floor with her full body weight . The note showed 911 was called and R1 was transferred to the local Emergency Room. R1's nursing note from 11:30 AM showed she was returning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow sanitary practices during dish washing, meal prep, and meal service. This has potential to affect all 80 residents that received foods in the facility kitchen. The findings include: Facility Resident Census and Conditions of Residents form (CMS 672), dated September 24, 2023, showed the facility census was 80. Facility gave additional information there were no residents that were on nothing by mouth status. On September 25, 2023, at 9:49 AM, the initial tour of kitchen was conducted in the presence of V14 (Cook). In the reach in cooler, there was a container (1 gallon/container) of 2% milk, dated use by date September 24, 2023, which appeared less than half full. In the walk-in cooler, there were several unopened containers (1 gallon/container) showing use by dates as follows: 1 whole milk container September 3, 2023, 7 whole milk containers September 17, 2023, 4 whole milk containers September 24, 2023. V15 (Dietary Aide) stated that she served 2% milk for breakfast which was poured into jugs for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed follow standard infection control practices with regards to hand hygiene and gloving during provisions of incontinence care, and by not donning of personal protective equipment (PPE) when entering an isolation room. In addition, the facility also failed to ensure they have a process to measure or monitor the growth of Legionella and other opportunistic waterborne pathogens in building's water system. This applies to all the 80 residents in the facility. The findings include: Facility Resident Census and Conditions of Residents form (CMS 672), dated September 24, 2023, showed the facility census was 80. 1. On September 25, 2023, at 11:29 AM, R7 was sitting on the bedside commode having a bowel movement; there were droppings of loose fecal matter on the floor. When R7 finished using the commode, V10 (Certified Nursing Assistant/CNA) assisted R7 to get up from wheelchair, and proceeded to clean R7's back perineum, pulled the incontinence brief and pants back in place, assisted R7 to transfer back to the motorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist residents identified as needing assistance with personal hygiene and mobility. This applies to 5 of 5 residents (R10, R13, R29, R63 and R75) reviewed for ADLs (activities of daily living) in the sample of 19. The findings include: 1. R13 had multiple diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, weakness and type 2 diabetes mellitus, based on the face sheet. R13's quarterly MDS (Minimum Data Set), dated July 31, 2023, showed the resident was cognitively intact and required extensive assistance with personal hygiene. R13's active care plan showed the resident had impaired physical mobility requiring assistance with mobility related to CVA (cerebrovascular accident) with left hemiparesis and hemiplegia. The same care plan showed multiple interventions including, Ensure that all hygiene needs have been met, e.g. (for example) skin care, oral care, hair,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide incontinence care in a manner that would prevent urinary tract infection (UTI). This applies to 4 of the 4 residents (R4, R7, R9, R44) reviewed for incontinence care in the sample of 19. The findings include: 1. R7 is 82 years-old who has multiple medical diagnoses which include hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, muscle weakness, and urinary tract infection (UTI). On September 25, 2023, at 11:29 AM, R7 was sitting on the bedside commode having bowel movement. There were some drops of loose stool or fecal matter on the floor. After R7 used the commode, V10 (Certified Nursing Assistant, CNA) assisted R7 to get up and proceeded to clean R7 from mid-perineum to the back peri-area. V10 wiped R7 multiple times using same wet wipes. V10 took another set of wipes and gave R7 one final sweep from the mid-perineum to the back peri-area. V10 proceeded to pull the incontinence brief and pant back in place. V10 did not clean the frontal area such as the pubic,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's choice of Advanced Directive was correctly reflected on Physician Order Sheet (POS) to inform patient's wishes in case of emergency. This applies to 1 of 1 resident (R53) reviewed for advance directives in the sample of 19. The findings include: R53's EMR (Electronic Medical Records) included diagnoses of chronic systolic (congestive) heart failure, diverticulosis of large intestine without perforation or abscess without bleeding, chronic obstructive pulmonary disease, type 2 diabetes mellitus without complications, personal history of other venous thrombosis and embolism, need for assistance with personal care. On [DATE] at 2:11 PM, R53's EMR dashboard showed Full Code. No information for Advanced Directive was on POS (Physician Order Sheet). R53's POLST (Practitioner Order for Life-Sustaining Treatment) form uploaded in Documents section showed DNR (Do not Resuscitate) which was signed by Physician, POA (Power of Attorney), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents identified with heart disease and renal disease were weighed daily as ordered by the physician. This applies to 2 of 19 residents (R18 and R284) reviewed for physician orders in sample of 19. Findings include: 1. Review of R18's face sheet documents an [AGE] year old male readmitted to the facility on [DATE], with diagnoses that include End Stage Renal Disease, Chronic Obstructive Pulmonary Disease with Exacerbation, Type 2 Diabetes Mellitus with diabetic Neuropathy, and Hypertensive Heart Disease with Heart Failure. R18's Physician orders document the following order by V23 (Physician), dated August 15, 2023: Daily weight every day shift for Chronic Kidney Disease. R18's care plan for congestive heart failure documents the following: Monitor/document/report as needed any signs and symptoms of congestive heart failure: dependent edema of legs and feet, and weight gain unrelated to intake. R18's care plan for renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assess and provide supportive device/splint to a resident, to prevent further reduction in ROM (range of motion). This applies to 1 of 3 residents (R13) reviewed for range of motion in the sample of 19. The findings include: R13 had multiple diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, weakness, and type 2 diabetes mellitus, based on the face sheet. R13's quarterly MDS (Minimum Data Set), dated July 31, 2023, showed the resident was cognitively intact and required extensive assistance from the staff with most of her ADLs (activities of daily living). The same MDS showed R13 had functional limitation in range of motion on one side of both upper and lower extremities. On September 25, 2023 at 11:27 AM, R13 was in bed, alert, oriented, and verbally responsive. R13 had weakness to her left arm and hand. R13 was not able to open her left hand to extend her fingers. R13 stated she does not use any splint or device on her left arm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve pureed consistency Teriyaki beef tips and rice for the lunch meal. This applies to 2 of 2 residents (R37, R44) reviewed for pureed diets in the sample of 19. The findings include: On September 26, 2023, at 10:57 AM, the pureed meal prep by V19 (Dietary Aide) was observed in facility kitchen. V19 pureed three 4 oz/ounce portions each of cooked teriyaki beef and rice in a blender. V19 then opened the blender and stated it was ready for service, and was going to transfer the contents to a container. The pureed mixture appeared granular with shreds of intact beef and small grains of rice on the sides of blender. When taste tested, pureed item had grains of rice and small shreds of beef. V19 and V16 (Dietary Manager) were notified the mixture was not safe to serve. V16 stated the sides should have been scraped down and pureed again. V16 also added the item should be smooth like baby food. On September 26, 2023 at 01:26 PM, V18 (Dietitian) stated the final product of the pureed meat and rice mixture should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the wheelchair breaks were maintained in working condition. This applies to 3 of 3 residents (R1, R32, R50) reviewed for falls in the sample of 19. The findings include: 1. R1's face sheet included diagnoses of history of falling, unsteadiness on feet, need for assistance with personal care, spinal stenosis, site unspecified, muscle weakness (generalized), other abnormalities of gait and mobility, spinal stenosis, site unspecified. R1's quarterly MDS (Minimum Data Set), dated August 24, 2023, showed R1 was cognitively intact. On September 25, 2023, at 10:48 AM and on September 26, 2023, at 10:16 AM, R1 stated, I fell 3 weeks ago. I was trying to get into or out of bed. The CNA (Certified Nursing Assistant) was helping me. It was something with the wheelchair. The brakes went out and went backwards as I was standing up from it. I sat down on floor. I did not hurt myself. It happened about a week and a half ago at around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to make timely notifications of status changes to family and a physician. This applies to 1 of 4 residents (R1) reviewed for condition changes in a sample of 12. Findings include: On [DATE] at 12:28 PM, V1 (Administrator) stated due to R1's cognitive impairments, V12 (R1's Husband) was making R1's decisions until he passed away in [DATE]. V1 stated at that point, V11 (R1's Daughter) became R1's emergency contact and decision maker, until V10 (R1's Daughter) obtained guardianship in [DATE]. R1's Progress Notes, dated [DATE], documents V12 expired on [DATE]. A Court Order Appointing Successor Guardianship for a Disabled Adult, dated [DATE], documents V10 (R1's Daughter) as R1's decision maker. 1. On [DATE] at 5:32 PM, V21 (Nursing Assistant) stated on [DATE], she was pushing R1 down the hall in her wheelchair after dinner, and as she was navigating R1 around another resident in the hallway, R1's arm accidentally scraped the hand rail causing a skin tear to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a comprehensive nursing assessment for a new pressure injury, failed to ensure routine monitoring of a pressure ulcer, and failed to provide treatments as ordered by the physician. This applies to 1 of 3 residents (R1) reviewed for pressure injuries in a sample of 12. Findings include: The admission Record, printed 8/4/2023, documents R1 with diagnoses to include Dementia with Agitation, Diabetes, Hypertension and Arthritis. This record shows R1 discharged from the facility on 7/28/2023. R1's Skin Incident Form, dated 3/3/2023, documents R1 with a small pressure ulcer to the coccyx area which measured 1 X 2 X 0.1 centimeters (cm). R1's March 2023 TAR documents treatment orders during the period between 3/7 to 3/31/2023 for R1's coccyx pressure ulcer to include apply skin prep and a hydrocolloid dressing every four days. This TAR documents R1's treatment was not completed on 3/23/2023 and 3/31/2023 as ordered. R1's April 2023 TAR documents treatment orders during the period between 4/13 to 4/30/2023 for R1's coccyx…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-10-11 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to produce documentation or evidence of the yearly Performance Improvement Projects (PIP) for falls, identified by the facility as a problem-prone area. This has the potential to affect all 90 residents residing in the facility. The findings include: On 10/10/24 at 11:50 AM, V1 (Administrator) and V3 (ADON/Assistant Director of Nursing) conducted the QAPI/QAA (Quarterly Assurance and Performance Improvement/Quality Assessment and Assurance) task with the surveyor. V1 said she was unable to locate any documentation of the QAPI/QAA meetings and any information regarding the facility's PIP. V1 said they were also unable to provide any tracking or trending data to show which interventions were added to address the fall PIP, and whether these were effective in reducing the number of falls in the facility. At 12:30 PM, V3 said she had interventions in her head, but no interventions written out, as she had taken over QAPI two weeks prior. The facility's undated QAPI Feedback policy showed, It is the policy of this facility to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-10-11 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to hold a QAA (Quality Assessment and Assurance) meetings on a quarterly basis, and failed to have the appropriate committee members at QAA meetings. This has the potential to affect all 90 residents residing in the facility. The findings include: On 10/10/24 at 11:50 AM, V1 (Administrator) and V3 (ADON/Assistant Director of Nursing) conducted the QAPI/QAA (Quarterly Assurance and Performance Improvement/Quality Assessment and Assurance) task with the surveyor. V1 said the Medical Director did not participate in the last QAPI meeting since V3 took over two weeks before. V1 provided the sign in sheets for the QAA meetings, and the last meeting held was June 2024. V3 provided two sign-in sheets, dated 9/26/24 and 10/3/24, and said these meetings were not QAA meetings, but an introduction to what QAPI was for the staff attending. The 9/26/24 and 10/3/24 sign in sheets did not have the Medical Director in attendance. The facility's Quality Assessment and Assurance Committee policy showed, The Committee will be composed of staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SERENITY ESTATES — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 3 of 5 | 3.0 | ≈ chain avg |
| Staffing | 1 of 5 | 1.4 | -0.4 vs chain |
| Quality measures | 1 of 5 | 2.4 | -1.4 vs chain |
The other 4 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| COGLIANESE, JOHN | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| DAUGHERTY, JENNIFER | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| GS MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| DAY, SUZANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/11/2025 |
| ROUMELIOTIS, PETER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| FNR MORRIS LLC | Organization | ADP OF THE SNF | since 08/01/2024 |
| GODIN, DMITRY | Individual | ADP OF THE SNF | since 08/01/2024 |
CMS files one row per role, so the 16 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $480K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146077. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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