Manor Court Of Peoria
6900 North Stalworth, Peoria, IL 61615 · Non profit - Corporation · 50 certified beds · (309) 693-1400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $140,847 in federal fines (most recent 2025-03-12)
- nursing-staff turnover (61%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.5% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 6.3% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 5.1% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 54.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.7% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 34.8% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 30.9% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.6% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.9% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.8% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 70.1% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.9% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.3% | 13.9% | 12.0% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.61 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.0%CMS range 54.0–68.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 8.7–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.8–10.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.73 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 50 beds and averages 38.4 residents a day — about 77% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.00 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.16 hrs/resident/day on weekends vs 4.85 on weekdays — 14% thinner on weekends. RN hours go from 0.74 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 15 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate supervision for cognitively impaired residents and keep hazardous disinfectant, alcohol gel, and hazardous odor eliminating spray secured and out of the reach of cognitively impaired, self-mobile residents for seven of seven residents (R1, R2, R3, R4, R5, R6, R7) reviewed for accidents in the sample of eight. These failures resulted in, on 2-14-25 R1, a cognitively impaired resident, obtaining a bottle of hazardous disinfectant (BNC-15), R1 ingesting the hazardous disinfectant, and R1 requiring emergency room services for treatment. These failures resulted in an Immediate Jeopardy. While the immediacy was removed on 3-10-25, the facility remains out of compliance at a severity Level II as additional time is needed to evaluate the implementation and effectiveness of their removal plan and Quality Assurance monitoring. Findings include: The facility's Housekeeping Policy dated 1-2023 documents, Purpose: To assure proper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Lcited before2022-06-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all employees were screened upon entrance to the facility for COVID-19 (Coronavirus Disease 2019) every day before their scheduled work shift, failed to remove a symptomatic employee from work immediately and quarantine this employee, and failed to isolate residents who are unvaccinated or not up to date with the COVID-19 vaccination immediately after exposure to COVID-19 positive employees. These failures resulted in V4 and V6 (CNAs/Certified Nursing Assistant) continuing to provide direct care to all of the residents within the facility for three to five days after exhibiting symptoms of COVID-19 and eventually testing positive for COVID-19. These failures have the potential to affect all 30 residents within the facility, which is located in a high COVID-19 transmission area according to the Centers for Disease Control and Prevention (CDC) COVID-19 data tracker. These failures resulted in an Immediate Jeopardy. While the immediacy was removed on 6-15-22, the facility remains out of compliance at a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · L2022-06-16 · tag F0886 — failed to test for COVID-19 as required — widespreadPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to test an employee who had symptoms of COVID-19 immediately, failed to follow the COVID-19 rapid tests manufacturer's recommendations for accurate testing, failed to ensure COVID-19 testing supplies were readily available for staff to obtain testing on the designated testing days, and failed to utilize trained licensed staff to obtain the staff's COVID-19 tests. These failures resulted in one positive COVID-19 staff member V6 (Certified Nursing Assistant/CNA) working with residents due lack of testing supplies readily available upon entrance to the facility, and then testing positive for COVID-19. This also resulted in another staff V4 (Certified Nursing Assistant/CNA) continuing to provide direct care to all of the residents for two days after a nurse failed to follow the rapid COVID-19 test manufacturer's recommendations by not waiting the allotted time to complete a COVID-19 test resulting in the nurse erroneously reading the result as negative. These failures have the potential to affect all 30 residents within the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2022-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to interview the family of a confused resident to accurately assess elopement risk prior to admission, screen for supervision needs and develop an elopement care plan, failed to provide adequate supervision to prevent an elopement, failed to ensure all exit doors were secured and/or alarmed and the exit door alarm system was in working order, and failed to investigate an elopement for one of three residents (R27) reviewed for wandering in the sample of 27. These failures resulted in R27, a severely cognitively impaired resident with a diagnosis of Dementia, who is normally independent with ambulation and with a known history of eloping prior to admission to the facility, eloping from the facility on 5/30/22 and being found outside in the back of the building, walking across the grass heading towards the facility, from an unknown location. The facility was unaware that R27 was missing until V20 (Dietary Aide) observed R27 outside and notified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to assess a resident with a history of leaning forward in her wheelchair for safe positioning while in her wheelchair and failed to apply foot pedals to the resident's wheelchair prior to transporting the resident for one of three residents (R1) reviewed for falls with injury in the sample of three. These failures resulted in R1 leaning forward in her wheelchair and abruptly dropping her feet to the floor, which caused R1 to fall face first onto the floor out of her wheelchair, sustaining a three-centimeter laceration to the right forehead that was bleeding and required closure with six sutures in the hospital emergency room. Findings include: The facility's Resident Assessment policy dated 12/2002 documents, It is the policy of the facility to provide a means of determining the physical and mental needs of each resident. Purpose: To define the physical and mental abilities and disabilities and to determine the maximum potential or function…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-29 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide R1's medical record to the Power of Attorney (POA) in a timely manner after a request was made for one (R1) of four residents reviewed for medical records requests in a sample of five.Findings include:The facility's Resident Rights Policy, dated 11/28/2017, documents Right to access/Purchase Copies of records. The resident has the right to access personal and medical records pertaining to him or herself. The facility must provide the resident with access to personal and medical records pertaining to him or herself, upon an oral or written request, in the form and format requested by the individual, if it is readily producible in such form and format (including in an electronic form or format when such records are maintained electronically), or, if not, in a readable hard copy form or such other form and format as agreed to by the facility and the individual, within 24 hours (excluding weekends and holiday); and the facility must allow the resident to obtain a copy of the records or any portions thereof (including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to follow physician's order to follow-up with gastroenterology following a resident who ingested a hazardous chemical for one of seven residents (R1) reviewed for accidents in the sample of eight. Findings include: The facility's Special Needs policy dated 11-28-17 documents, To address special needs, this facility will provide the necessary care and treatment, including medical and nursing care, consistent with professional standards of practice and in accordance with physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences. If necessary, the facility will assist residents in making appointments with a qualified person or facility and arranging for transportation to and from such appointments. The facility will communicate relevant information with outside providers to ensure safe, continuous care of the resident. Medical conditions will be monitored and managed to prevent complications. The attending physician will assume responsibility for the overall care and treatment of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform infection surveillance regarding logging, tracking and trending of resident and employee illnesses and infections. This failure has the potential to affect all 38 residents residing in the facility. Findings include: The facility's Infection Control policy (12/17/19) documents the following: Infection Control Committee Members: Administrator, Director of Nursing, Infection Preventionist, Maintenance/Housekeeping Supervisor, Food Service Supervisor, Medical Director, and Facility Pharmacist. The Infection Control Committee: Shall be responsible for surveillance of any suspected or known nursing home potential infection, the review and analysis of actual infections, the promotion of a preventative and corrective program designed to minimize infection hazards. Also process surveillance and correction of infection potentials in all nursing facility departments. This policy also documents the following: The Infection Control Committee should do the following: Review system for reporting, evaluation and keeping records…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-16 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure their antibiotic stewardship program was implemented. This failure has the potential to affect all 38 residents residing in the facility. Findings include: The facility's Antibiotic Stewardship policy (Revised 12/18/19) documents the following: It is the policy of the facility to follow an Antibiotic Stewardship program, including the core elements as outlined by the CDC (Center for Disease Control and Prevention). The purpose of the program is to reduce inappropriate use of antibiotics, improve resident outcomes and lessen adverse events. Procedure: Antibiotic Stewardship is part of Infection Control Program, including standardized tools such as UTI (urinary tract infection) SBAR (situation, background, assessment, and recommendation) and McGreer Criteria. The facility will track antibiotic use daily. The facility will communicate with the physician(s) prescribing antibiotics with a Utilization report on a monthly bases and as needed. All nurses, upon hire and as needed, will be educated regarding proper assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a Practitioner Order for Life-Sustaining Treatment/ POLST in the Medical Record one resident (R191) reviewed for Advanced Directives in the sample of 24. Findings include: The Advanced Directives policy dated 2/2018 documents Policy: The facility shall support the resident's right to request, refuse and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Purpose: To ensure that the resident and/or representative has been informed and educated about the right to formulate an advance directive, and the facility's policy regarding these rights; and the resident has been assisted in exercising these rights; and the residents' choices regarding these rights have been incorporated into the treatment, care and services. Procedure: Staff will determine, at the time of admission, whether or not any advance directives are present, and make an effort to obtain pre-existing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a Care Plan for two of 16 residents (R16 and R27) reviewed for care plans in the sample of 24. Findings Include: The Care Plan policy dated 6/1/22, documents It is the policy of this facility to develop and implement a Base Line Care Plan, a Comprehensive Person-Centered Care Plan and conduct Care Plan Meetings as appropriate for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. 1. R16's current computerized medical record, documents R16 was admitted to the facility on [DATE] with a diagnosis of Non-Pressure Chronic Ulcer of Buttock with Unspecified Severity (Primary); Type 2 Diabetes Mellitus with Unspecified Complications; Chronic Obstructive Pulmonary Disease; Essential (Primary) Hypertension; Anxiety Disorder; Vascular Dementia, unspecified severity, without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure showers and nail care were provided for two of two residents (R4 and R191) reviewed for activities of daily living in the sample of 24. Findings include: The Personal Care of Residents policy dated 12/2002, documents It is the policy of the facility to provide a plan of personal care for residents. To provide that residents of the facility receive adequate care. Procedure: 1. Each resident shall have proper daily personal attention and/or care, including skin, nails, hair and oral hygiene, in addition to treatment ordered by the physician. 2. Each resident shall have at least one complete bath and hair wash weekly, and as many additional baths and hair washes as necessary for satisfactory personal hygiene. 1. R4's current computerized medical record, documents R4 was admitted to the facility on [DATE] with a diagnosis of Chronic Kidney Disease, Stage 2 (mild)(Primary, Admission); Stiffness of Right and Left Shoulder; Other Reduced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete psychotropic assessments prior to the use of antipsychotic medications, document the resident's response to non-pharmacological interventions to manage behaviors/symptoms, and to ensure the resident has behaviors that warrant the use of antipsychotic medications for two of three residents (R5, R22) reviewed for antipsychotic medication use with the diagnosis of Dementia or Alzheimer's Disease in the sample of 24. Findings include: The Facility's Psychopharmacologic Drug Usage Procedure dated 10/18/17, states Documentation of behaviors and conditions requiring the use of these medications must be done on a routine basis, as well as medication response and adverse consequences. 1. On 5/13/24, 5/14/24, and 5/15/24, during random observations, R5 was confused but exhibited no behaviors. R5's electronic diagnosis list documents R5 has a diagnosis of Vascular Dementia. R5's current computerized Physician Orders document R5 receives…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to update fall care plans with newly developed fall interventions for two of three residents (R1 and R3) reviewed for falls in the sample of three. Findings include: The facility's Care Plan Policy dated 6-1-22 documents, It is the policy of this facility to develop and implement a base line care plan, a comprehensive person-centered care plan, and conduct care plan meetings as appropriate for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's mental, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. The facility's Accident/Incident Preventions undated policy documents, When a resident has been identified as a high risk for accidents/incident, interventions will be put into place per the individual resident assessment and care plan. 1. R1's Fall with Injury Investigation dated 12-6-23 documents, (V8/CNA/Certified Nursing Assistant) was pushing (R1) down the hall after breakfast. (R1) leaned forward and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-08 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a call light was within reach for four of four residents (R1, R2, R3, R4) reviewed for accommodation of needs in the sample of ten. Findings include: The facility's Call Light policy dated 01/2004 documents, Objective: To respond to resident's request and needs. Offer further services before leaving resident's room. Be sure call light is within reach before leaving the room. 1. On 10-6-23 from 7:30 AM through 8:35 AM R1 was sitting in her wheelchair in her room. During this time R1's call light was on the floor next to the right side of R1's wheelchair. R1 stated, I cannot reach my call light on the floor. 2. On 10-6-23 from 7:30 Am through 8:35 AM R2 was lying in bed on her right side. During this time R2's call light was laying on the floor beside the right side of R2's bed and out of R2's reach. On 10-6-23 at 8:40 AM V9 (CNA/Certified Nursing Assistant) stated, The last time someone took care of (R2) was on third shift around 6:00 AM. I am not sure how long (R2's) call light has been on the floor. 3.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · Ecited before2023-10-08 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide oral care/personal care to four of four residents (R1, R2, R3, and R4) reviewed for ADL (Activities of Daily Living) Care in the sample of ten. Findings include: The facility's Personal Care of Residents policy dated 12/2002 documents, Purpose: To provide that residents of the facility receive adequate care. Each resident shall have proper daily personal attention and/or care including skin, nails, hair, and oral hygiene. 1. R1's Care Plan dated 1-6-23 documents R1 needs one assistance of staff for mouth care. R1's MDS (Minimum Data Set) assessment dated [DATE] documents R1 is moderately cognitively impaired and requires extensive assistance of one staff physical assist for personal hygiene. On 10-6-23 at 8:35 AM R1's natural teeth were yellow stained. R1 stated, The staff never help me brush my teeth. I do not think I have toothpaste. 2. R2's Care Plan dated 9-9-23 documents, Mouth Care: Perform oral care before breakfast and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-08 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide a resident with pureed meat as ordered by the physician for one of four residents (R2) reviewed for meals in the sample of ten. Findings include: The facility's Pureed to Liquid Consistency Diet Order Procedure dated 05/2020 documents, All foods pureed to liquid consistency should be smooth with no lumps or particles. All food on the pureed to liquid consistency diet should be prepared in the kitchen. R2's Physician's Order Report dated 9-6-23 through 10-6-23 documents R2's diet order as puree. On 10-6-23 at 9:30 AM R2 was sitting in a high back padded wheelchair in the dining room. R2 was feeding herself a bowl of mechanical soft (crumbled pieces) of a sausage patty with gravy on top. V7 (CNA/Certified Nursing Assistant) was sitting next to R2 and stated, (R2) is supposed to have a pureed diet. (R2) always gets mechanical soft sausage. On 10-6-23 at 9:40 AM V9 (CNA) stated (R2) is always served mechanical soft sausage. On 10-6-23 at 10:00 AM V12 (Dietary Manager) stated, (R2's) sausage is mechanical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure monitoring of high temperature sanitization of dishes. This failure has the potential to affect all 38 residents who receive meals from the kitchen. Findings include: Facility Policy/Dish Machine High Temperature Recording Procedure dated (Adopted 08/19) documents: Hot Water is used for sanitizing in High Temperature Dish Machines, not chemical sanitizer. Therefore, it is important to record wash temperatures and final rinse temperatures Three Times per Day. ABC: After all, three meals, before you wash meal dishes, Check and record dish machine wash and final rinse temperatures. Procedure: 1. Record temperatures on a High Temperature Dish Machine Temperature Log. 2. Goal temperatures are located on the metal plate located on the front of the dish machine. Appropriate temperatures are as follows: Wash Temperature: 150-160 degrees F. Final Rinse Temperature: 180 degrees or higher. 3. Do not wash dishes from meals until you have checked the dish machine temperatures. Staff will test the dish machine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-19 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow an Antibiotic Stewardship Program, this failure has the potential to affect all 39 residents who currently reside in the facility. Findings Include: The Facility's Antibiotic Stewardship Policy dated 12/18/19 documents It is the policy of the facility to follow an Antibiotic Stewardship Program, including the core elements as outlined by the CDC (Center for Disease Control). The Facility Antibiotic Stewardship policy documents Antibiotic use will be calculated on a monthly basis for QAPI (Quality Assurance and Performance Improvement). The CDC (Center for Disease Control) website documents As of November 2017 each (long term care) facility must have had an antibiotic stewardship program in place as part of their infection prevention and control program. The Antibiotic Stewardship program must include the use of antibiotic use protocols and a system to monitor antibiotic use. The Facility's unfinished Core Elements of Antibiotic Stewardship in Nursing Homes adopted 11/28/2017 documents Tracking Monitoring Antibiotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-19 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure CNAs/Certified Nursing Assistants received twelve hours of required continuing competency training annually. This failure has the potential to affect all 39 residents residing in the facility. Findings include: The Administrator provided a binder that includes facility in-services that have been completed for 2023. None of these in-services document the 12 hours of required training for CNAs (Certified Nursing Assistants). There was no documentation for 2022 included in the binder. On 5/18/23 at 12:45 pm, V2 (Director of Nursing/DON) stated that she started working at the facility in the fall of 2022 and does not know if the required CNA training was completed in 2022 and has not yet completed the training for 2023. On 5/18/23 at 12:49 pm, V1 (Administrator) stated she only has in-service documentation for the CNAs that have been completed since she started working at the facility late last year and is unable to locate any of the required CNA training for 2022 and has just recently started the training for 2023. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview the facility failed to develop care plans for multiple care areas and services for nine residents (R4, R6, R18, R20, R23, R28, R29, R35, R140) of 16 residents reviewed for care plans in the sample of 40. Findings include: 1. R6 Current Physician Orders for R6 include orders for: Ipratropium-albuterol solution for nebulization 0.5mg-3mg (milligram)/3ml (milliliter) inhalation, four times per day as needed for wheezing/shortness of breath. Albuterol sulfate solution for nebulization 2.5mg/3ml (0.083%) inhalation three times per day. Ipratropium-albuterol solution for nebulization 0.5mg-3mg/3ml, amount 1 vial inhalation as needed three times per day. Current Medication Administration Record (MAR) indicates R6 received albuterol sulfate 2.5mg/3ml three times per day via nebulizer from 5/1/23 through 5/18/23. On 5/16/23 at 11am, R6 was in her room and stated she uses the nebulizer sometimes. Nebulizer machine was on the bedside table and had the medication chamber, mouthpiece and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-19 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review the facility failed to administer vaccinations per CDC (Center for Disease Control) guidelines for five residents (R16, R18, R23, R24 and R29) of five residents reviewed for immunizations in a total sample of 39. Findings Include: The Facility's Immunizations policy dated 06/2017 documents It is the policy of the facility to provide immunizations in accordance with CDC (Center for Disease Control Control) recommendations, resident consent, and physician orders. Purpose: to reduce the overall incidence of influenza by offering immunizations to all residents and to reduce the overall incidence of pneumococcal pneumonia by providing the pneumonia vaccines to residents 65 years or older and to others at high risk. The Facility's Immunizations policy documents If a resident or responsible party refuses an immunization it should be documented in the permanent medical record on the Resident Immunization Record. The resident will be offered to receive the vaccine annually. R16's Medical Record documents Flu Immunization: 12/29/2021. R18's Medical Record did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-19 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to assess one resident (R6) for self-administration of medications of 16 residents reviewed for medications in the sample of 40. Findings include: Facility Policy/Self-Administration of Medications dated/revised 12/02 documents: Self-administration preference shall be noted in the resident's record. If the resident chooses to self-medicate, the interdisciplinary team shall meet and assess the resident's ability to self-medicate. This includes the resident's cognitive, physical, and visual ability to carry out this responsibility. The storage and documentation of self-administered medications shall be the responsibility of the nursing staff. Facility staff, with the direction of the Director of Nursing, shall exercise program oversight with guidance of residents in self-administration of medication. All medications used by the resident shall be properly recorded by the facility staff at the time of use on self-administration record. The MAR will indicate self-administration. The clinical record shall record the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a thorough investigation of an allegation of employee to resident abuse for one resident (R23) and failed to ensure thorough investigations were completed for two residents (R29, R140) with injuries of unknown origin of three residents reviewed for abuse in the sample of 40. Findings include: 1) Nurse Progress Note for R29, dated 3/29/23 at 2:12pm indicates swelling noted to right wrist, painful to touch; X-ray ordered. Radiology Report dated 3/29/23 indicates R29 had a non-displaced fracture of distal right (fracture). Serious Injury Incident Report (initial and final) for R29, dated 3/31/23 indicates date of last fall was 2/3/23 with no injury. Report indicates R29 experiences tremors and muscle spasms due to disease processes, striking forearms and wrist(s) against hard surfaces. Report indicates Incident Category as Right Wrist Fracture not Injury of Unknown Origin. The Current Care Plan did not include interventions to protect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to revise a nutrition and wound Care Plan for one (R4) of 16 residents reviewed for Care Planning in the sample of 40. Findings include: On 5/17/23 at 11:00 am, R4 was sitting up in a wheelchair with pressure relieving boots to his bilateral lower extremities. On 5/17/23 at 1:30 pm and on 5/18/23 at 1:30 pm, R4 was lying in bed with pressure relieving boots to his bilateral lower extremities. The current Care Plan for R4, documents (R4) has pressure ulcer to left heel with osteomyelitis of both feet. The Interventions include: Administer antibiotics as ordered. Monitor for side effects. Educate (R4) and family/representative on precautions needed related to osteomyelitis and handwashing. Monitor labs and/or cultures as ordered. The Wound Management Detail Report for R4, dated 3/29/23, documents Wound to left heel Closed/Resurfaced and left heel 1.4 x 4.0 pink epithelial tissue with dry scattered scabbed areas, area dark purple ecchymosis (bruising) vs (versus) DTI (deep tissue injury). On 5/18/23 at 10:00 am, R4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-19 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to continue a restorative mobility program as recommended by Physical Therapy for one resident (R29) of 16 residents reviewed for mobility in the sample of 40. Findings include: Physical Therapy Discharge summary dated [DATE] indicates discharge recommendations for R29 include: Fitness Program - walk with staff when appropriate; restorative program established/trained. Summary Recommendations Prognosis is Current Level of Function - Excellent with strong family support, Excellent with consistent staff support. On 5/16/23 at 11:10am, V18 (Family) stated R29 had been walking with the walker but hasn't been for a while now. At that time, a walker with an arm tray on the right side of the walker was at R29's bedside. V18 stated the arm tray/support was put on the walker after R29 had the cast put on so he could still walk. On 5/18/23 at 12:55pm, V11 (Physical Therapy Assistant/ PTA) stated that R29 is on a Fitness Program now and V12 (Rehab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to monitor the weight of a new admission for one resident (R18) of four residents reviewed for nutrition in a total sample of 40. This failure caused R18's significant weight loss to be undetected therefore not treated. Findings Include: R18's Medical Record documents she was admitted on [DATE] after a fall at home. R18's Medical Record documents on 3/17/23 R18 weighed 103 pounds. R18's medical record documents the next weight being done on 4/3/23 at 101 pounds. R18's medical record documents on 4/11/23, R18 was 102.4 pounds and on 4/17/23 R18 was 99.6 pounds. On 5/18/23 V4 (LPN/Infection Preventionist) stated R18 should have been weighed on 3/24/23 and 3/31/23. When R18 went from 102.4 pounds to 99.6 pounds in one week, we should have reweighed her. On 5/18/23, V16 (Registered Dietician) stated, I was not aware that (R18) had any weight loss or problems. I assessed her when she first came in on 3/29/23 but have not assessed her since then. I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide an appropriate indication for use, failed to monitor behaviors and failed to provide target behaviors on a consent for an antipsychotic medication for two residents (R23 and R140) with a diagnosis of Dementia receiving antipsychotic medications of five residents reviewed for unnecessary medications in the sample of 40. Findings include: 1. Psychotropic Medication Consent dated 4/15/23 indicates consent was signed for R140 to receive Seroquel (antipsychotic) 25mg (milligrams) daily for diagnosis of anxiety with agitation. Current Physician Order Report indicates R140 has orders to receive Seroquel (start date 4/13/23) 25mg (milligrams) each evening for Unspecified, Moderate Dementia with Anxiety. Current Care Plan/Behavioral Symptoms dated initiated 5/9/23 indicates R140 tends to scream and holler when cares a are being given. No care plan was developed and/or implemented to address psychotropic/antipsychotic medications (Seroquel) administered to R140. No behaviors were identified in R140's progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to cover, label, and date pans filled with cooked chicken, cooked pork and cooked rice, and failed to maintain the temperature of milk below 41 degrees Fahrenheit. These failures had the potential to affect all 30 residents within the facility. Findings Include: The CMS (Centers for Medicare & Medicaid Services) Form 672 dated 6-7-22 documents 30 residents reside within the facility. The facility's Food Storage and Labeling Procedure dated 10/2021 documents, Objective: To provide staff with guidelines for food storage and labeling of foods. Food Storage: Keep all food covered in a resealable bag or container or the original container, if applicable. Labeling of Refrigerated Foods: The label should include: 1. Product Name: Even if you can see the product/leftover through the plastic wrap or lid, you must label the container or re-sealable bad with the product name. 2. Date: Document the date that the product is placed in the refrigerator. 3. Discard Date: Count seven days from the date you are placing the item…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-16 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly screen a resident prior to admission to determine safety needs, failed to administer, operate and implement policies and procedures in a manner that ensured the safety of residents identified as an elopement risk, and failed to have the ability to implement an effective Abatement Plan for Immediate Jeopardies identified during survey. These failures have the potential to affect all 30 residents residing in the facility. Findings include: The facility policy, titled, Job Description Administrator (revised 11/28/17), documents, Job Function: Responsible for directing the overall operation of the facility's activities with current applicable federal, state, local and corporate standards, guidelines and regulations ensuring the highest degree of quality resident care is provided at all times. Supervises: Department Heads and Office Staff. Reports To: Regional Manager. Primary Responsibilities: 1. Assure that the goals of the Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-16 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a plan of action to correct identified quality of care related deficiencies and follow up on resident care areas identified as a concern, through the Quality Assessment & Assurance Committee. This failure has the potential to affect all 30 residents living in the facility. Findings include: The facility's QAPI (Quality Assurance and Performance Improvement) Plan, effective 4/01/22, documents, (The facility) is committed to providing quality care to the customers it serves, in a home-like atmosphere. We attempt to deliver and maintain customers' functional status at the highest practicable physical, mental and psycho-social well-being; to promote human dignity; to provide person centered care that offers legitimate choices and control to customers to ensure quality of life; protect human dignity; and encourage staff engagement, competency and empowerment to better serve our customers and their families. We view QAPI as an integral role in management of our facility and board functions. Thou outcome of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-16 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to designate a qualified Infection Preventionist. This failure has the potential to affect all 30 residents residing in the facility. Findings include: The Resident Census and Conditions of Residents, CMS (Centers for Medicare & Medicaid Services) Form 672, dated 6-7-22 documents 30 residents reside within the facility. The facility's Infection Preventionist Job Description dated 04/2022 documents, Job Function: Responsible for the facility infection prevention and control program which is designed to help prevent the development and transmission of communicable diseases and infections. On 06/06/2022 at 1:00 PM, the facility could not provide documentation that any employee of the facility had completed an Infection Preventionist Nursing Home Training Course Infection Course between the dates of 11-16-21 through 6-6-22. The facility was unable to provide documentation on who the facility's Infection Preventionist was. On 06/06/22 02:19 PM, V2 (Director of Nursing/DON) stated, The facility has not had an Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-16 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the Nursing Aides were provided with annual Dementia management training. This failure has the potential to affect all 30 residents within the facility. Findings include: The Resident Census and Conditions of Residents, CMS (Centers for Medicare & Medicaid Services), Form 672, dated 6-7-22 documents 30 residents reside within the facility. The Facility's current CNA (Certified Nursing Assistant) Listing documents the following CNAs (V4, V5, V9, V26, V27, V28, V29) have worked for the facility for over one year. These same CNAs employee files did not contain evidence that these CNAs had the required annual Dementia management training. On 6-10-22 at 9:30 AM, V1 (Administrator) stated that V4, V5, V9, V26, V27, V28, and V29 have not received the annual Dementia management training.
- Potential for harm · Ecited before2022-06-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a resident centered comprehensive plan of care related to elopement risk, respiratory care, discharge, psychotropic medication use, impaired/limited range of motion and hospice services, for six of 15 residents (R4, R13, R27, R31, R40, R89) reviewed for care planning, in a sample of 27. Findings include; The facility policy, titled Care Plan Policy (revised 11/28/19), documents It is the policy of this facility to develop and implement a Base Line Care Plan, a Comprehensive Person-Centered Care Plan and conduct Care Plan Meetings as appropriate for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. The policy further documents, 7. The comprehensive Care Plan will describe, at a minimum, the following: a. The services that are to be furnished to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-16 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure bedtime snacks were given to seven of eight residents (R2, R7, R18, R26, R29, R31, & R90) reviewed for receiving an evening snack, in a sample of 27. Findings include: The facility policy, titled Snack Procedure (10/2021), documents, Objective: To provide residents snacks of nourishing quality. Procedure: Snacks of nourishing quality will be available in the kitchen, satellite pantries, nourishment rooms and/or on a snack cart or nursing ice water pass cart throughout the day. All residents should be offered a bedtime snack. The Dining Services staff will supply snacks to each nurses' station for nursing to pass. Appropriate snacks for residents on mechanical diet will be sent. Snacks that require refrigeration will be placed in the satellite pantry or nourishment room. Nursing will be informed of the location of the bedtime snacks. On 6/07/22 at 10:00 am, during the group meeting with residents, R2, R26 and R7 all stated that they are not offered a snack before bedtime. On 6/06/22 at 2:10 pm, R31 stated staff do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the Physician and resident representative of an elopement for one of three residents (R27) reviewed for wandering in the sample of 27. Findings include: The facility's Accidents and Incidents policy dated 8/2014, documents, All accidents and incidents should be documented, by creating an event and attaching progress notes. When completing event documentation, the Notifications needs to be done at the time of the event, waiting until the next shift cannot be done. R27's Nurses Note dated 5/31/22 at 12:01 p.m., documents, Spoke with V25(R27's family member) that R27 had wandered out of the facility on 5/30/22 at approximately (7:20 p.m.) and found by (an apartment building) and brought back by V20 (Dietary Aide) and V21(Cook). No injury noted. R27 placed on frequent checks by shift nurse and (wander management device) placed. On 6/8/22 at 11:48 a.m., V20 stated on 5/30/22 at approximately 7:45 p.m., V20 found R27 outside unattended, in the back parking lot area of the complex, walking through the grass back towards…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep a resident's fingernails trimmed and clean for one of one resident (R2) reviewed for Activities of Daily Living in the sample of 27. Findings include: The facility's Personal Care of Residents policy dated 12/2002, documents, It is a policy of the facility to provide a plan of personal care for residents. 1. Each resident shall have proper daily personal attention and/or care, including skin, nails, hair and oral hygiene, in addition to treatments ordered by the Physician. R2's Minimum Data Set assessment dated [DATE], documents R2 requires extensive assistance of staff for toilet use and personal hygiene. R2's Care Plan dated 1/28/22, documents the following: R2 requires moderate assistance of one staff for dressing and grooming; R2 has a colostomy and staff are to assist with the colostomy as needed to ensure hygiene. On 6/6/22 at 12:02 p.m. and 6/7/22 at 10:15 a.m., R2's fingernails on both hands were long and had a brown matter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to document a thorough assessment was completed after a resident elopement for one of three residents (R27) reviewed for wandering in the sample of 27. Findings include: The facility's Missing Resident policy dated 2/25/19, documents under the section, Response to Resident leaving the building: When resident returns to facility, a thorough exam should be completed, to assess for injuries. R27's Nurses Notes dated 5/31/22 at 12:01 p.m., document Spoke with V25 (R27's family member) that R27 had wandered out of the facility on 5/30/22 at approximately 7:20 p.m. and found by (an apartment building) and brought back by V20 (Dietary Aide and V21 (Cook). No injury noted. R27 placed on frequent checks by shift nurse and (wander management device) placed. R27's Nurses Note dated 5/30/22, does not document any information about R27's elopement from the facility, including a thorough head to toe assessment to ensure R27 had no injuries. On 6/8/22 at 11:48 a.m., V20 (Dietary Aide) stated V20 was sitting outside of the service door (the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment/services for residents with limitations of range of motion or document rationale for the services to not be provided for two of two residents (R4, R13) reviewed for range of motion in the sample of 27. Findings include: The facility's Range of Motion (Passive and Active) dated 3/2009, states, Range of motion may be defined as the extent of movement within a given joint, which is normally achieved through the action of muscles or groups of muscles. Purpose: 1. To prevent contractures; 2. To maintain normal range of motion; 3. To increase joint motion to the maximum possible range; 4. To maintain and build muscle strength; 5. To stimulate circulation; 6. To prevent deformities; 7. To prevent contractures from becoming worse if they are already present. The facility's Active Range of Motion Program policy dated 4/2014, states, 1. MDS (Minimum Data Set) Coordinator or nurse designee completes the Contracture Risk Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oxygen was delivered according to the Physician's order, for one of one resident (R31) reviewed with oxygen, in a sample of 27. Findings include: The facility policy, titled, Oxygen Therapy (revised 3/16/17), documents, Objective: 1. To provide a source of oxygen to persons experiencing an insufficient supply of same. The policy further documents, Procedure: 1. M.D. (Medical Doctor) order will provide: when to use, how often, liter flow, and whether to use a cannula or mask. A Physician's Order Sheet, dated 5/08/22, documents R31 was admitted to the facility on [DATE] with the diagnoses of Chronic Obstructive Pulmonary Disease and Centrilobular Emphysema, and orders for Oxygen to be administered at 3 - 6 Liters via nasal cannula continuously for shortness of breath, with, Special instructions: baseline 3 (Liters per minute) and with activity 6 (Liters per minute) continuous. On 6/06/22 at 11:46 am, R31 was in his room resting in bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to attempt non-pharmacological interventions and obtain consent prior to initiating an antipsychotic medication, monitor targeted behaviors and complete psychotropic assessments for two of four residents (R10, R27) reviewed for psychotropic medications in the sample of 27. Findings include: The facility's Psychopharmacologic Drug Usage Procedure policy, dated 10/18/17, documents, Purpose: To provide appropriate assessment and monitoring of residents receiving these medications. To ensure residents receive gradual dosage reductions and behavioral interventions in an effort to discontinue these medications and minimize adverse consequences. Psychopharmacological medication usage must be reassessed at least every 90 days and include rationale for continuing the medication. Consent for use of Psychopharmacologic medications must be given in writing by the resident and/ or the resident's representative. This consent form will also include the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-16 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident's call light was in working order at all times for one of twelve residents (R24) reviewed for call lights in the sample of 27. Findings include: The facility's Call Light policy, dated 1/2004, documents, If the call light is defective, report immediately to maintenance. Check room frequently until call light is repaired. Fill out a maintenance work request form stating room number and take to maintenance immediately. The facility's Maintenance policy, dated 2/25/19, documents, It is the facility's policy to provide its' residents with an adequate maintenance service within the facility and maintaining Public Health rules and regulations. Any items that directly affects resident care will be given top priority and will be attended to as quickly as possible by appropriate maintenance worker. On 6/7/22 at 10:30 AM, R24 attended the Resident Council group meeting and stated that his call light in his room does not work. R24 stated that R24 has told staff and, They come down and wiggle it and say…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-06-16 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Quality Assessment and Assurance (QAA) meetings were held at least quarterly. This failure has the potential to affect all 30 residents residing in the facility. Findings include: The facility's QAPI (Quality Assurance and Performance Improvement) Plan, effective 4/01/22, documents The QA&A Committee Reports to the executive leadership and Governing Body and responsible for: 1) Meeting, at a minimum, on a quarterly basis; more frequently if necessary. The facility's QAA Committee Meeting Minutes sign in sheets, provided by V1 (Administrator), document there were only two quarterly QAA meetings held in the past four quarters. Those documented meetings occurred on 7/20/21 and 10/26/21. On 6/09/22 at 12:28 pm, V1 (Administrator) stated the facility did not hold quarterly QAA meetings for the first and second quarter of 2022. The Resident Census and Condition Report (Centers for Medicare and Medicaid/CMS 672), dated 6/07/22, and signed by V24 (Minimum Data Set/Care Plan Coordinator) documents 30 residents currently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$140,847 in federal fines across 1 penalty.
- $140,847 — penalty dated 2025-03-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RESIDENTIAL ALTERNATIVES OF ILLINOIS — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.0 | ≈ chain avg |
| Health inspection | 3 of 5 | 3.3 | -0.3 vs chain |
| Staffing | 4 of 5 | 3.1 | +0.9 vs chain |
| Quality measures | 3 of 5 | 2.1 | +0.9 vs chain |
The other 6 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| EDENS, TERRI | Individual | W-2 MANAGING EMPLOYEE | since 08/09/2018 |
| BIEDERSTEDT, DOUGLAS | Individual | CORPORATE DIRECTOR | since 08/30/2013 |
| KEMPINERS, WILLIAM | Individual | CORPORATE DIRECTOR | since 08/30/2013 |
| KNIERY, JOHN | Individual | CORPORATE DIRECTOR | since 08/30/2013 |
| MCMAHAN, BENJAMIN | Individual | CORPORATE DIRECTOR | since 08/16/2018 |
| SHAW, JEFFREY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 08/30/2013 |
| WILSON, RONALD | Individual | CORPORATE OFFICER | since 08/20/2018 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $489K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146108. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.