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Pope Nursing Home

140 Webb Street, Weymouth, MA 02188 · For profit - Corporation · 49 certified beds · (508) 648-3331 Medicare & Medicaid certified

Call the home — (508) 648-3331 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Apr 2025Resident-funds citations (F0567, F0568)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4 Richmond St · (508) 951-0847 · Call to confirm hours
Pharmacy
474 Washington St · (781) 335-0404 · Call to confirm hours
Grocery
226 Quincy Ave · (781) 848-8937 · Call to confirm hours
Park
Watson Park, 91 Quincy Ave · (781) 794-8901 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.0%16.4%15.4%worse
Long-stay residents who lose too much weight6.1%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder1.7%0.8%0.9%worse
Long-stay residents with a urinary tract infection6.2%1.8%2.0%worse
Long-stay residents with depressive symptoms0.8%15.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury13.1%3.4%3.3%worse
Long-stay residents whose ability to walk worsened22.8%15.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.4%19.5%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%94.8%95.3%typical
Long-stay residents with pressure ulcers9.3%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control13.2%21.2%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table28.7%21.4%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine65.0%77.7%79.4%worse
Short-stay residents rehospitalized after admission5.9%25.7%22.6%better
Short-stay residents with an outpatient ER visit5.4%11.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.121.881.67worse
Long-stay outpatient ER visits per 1,000 resident days1.251.501.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.4%U.S. median 10.7%
Went back to hospital
48.0%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 48.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.3–17.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.60
Aide hours/ resident / day
4.14
Total nurse hours/ resident / day
0.40
RN hoursweekends
32.5%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 49 beds and averages 38.1 residents a day — about 78% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.14 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.554 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.60 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.33 on weekdays — 15% thinner on weekends. RN hours go from 0.61 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-04-22)
2
at the previous standard inspection (2024-04-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 10 most serious are shown; the remaining 13 are one tap away and print in full.

  • Potential for harm · F2025-04-22 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview, the facility failed to designate a person who met the minimum qualifications to serve as the Food Service Director (FSD). Specifically, the facility did not employ a full-time dietician or have a qualified dietary employee in the facility who met the minimum qualifications to serve as FSD from 11/20/24 to throughout the survey period. Findings include: During an interview on 4/17/25 at 10:23 A.M., the Line [NAME] said the Certified Dietary Manager (CDM) had been out on leave for approximately four months now. The Line [NAME] said she was just a cook and did not possess the education or training to be the interim CDM while the CDM was out. She said the Dietician was only part-time and worked two days a week. She said no one from the company or sister facilities had been in to cover for the CDM while she was out. The Line [NAME] said, I'm the one doing the work, but said she'll call the CDM at home for advice on what to do if needed, if there were any issues, and when food orders were needed. The Line [NAME] said she's been in her role for 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-22 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews, the facility staff failed to comprehensively assess the facility resources needed to provide sufficient support and care for the resident population and develop a Facility Assessment as required. Findings include: During an interview on 4/18/25 at 12:32 P.M., the Administrator said he was unable to find a Facility Assessment document. He said he doesn't know if there is one because they have never reviewed it in their Quality Assurance Performance Improvement meetings. During an interview on 4/22/25 at 2:21 P.M., the Director of Nursing said she and the Administrator had thoroughly searched all of their documentation and said the facility had not conducted and developed a Facility Assessment document.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and maintenance of a Peripherally Inserted Midline Catheter (type of catheter inserted into a peripheral vein, typically in the arm, near the armpit, used to deliver medications intravenously (IV)), consistent with professional standards of practice for one Resident (#7), out of a total sample of 14 residents. Specifically, the facility failed to: -document the administration of the prescribed antibiotic, Ertapenem, in accordance with physician's orders -consistently monitor the insertion site for signs and symptoms of infection per the comprehensive person-centered care plan -measure and document the catheter length upon removal to assess tip integrity for any damage or changes in shape (ensures the catheter was properly removed and there were no complications during removal such as catheter breakage or migration) Findings include: Review of the facility's policy titled Guidelines for Preventing Intravenous Catheter-Related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interviews, the facility failed to ensure that licensed nursing staff and nurse aids had appropriate competencies, and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care. Findings include: According to the Board of Registration in Nursing, 244 CMR 9.00: Standards of Conduct, a competency is defined as the application of knowledge and the use of affective, cognitive, and psychomotor skills required for the role of a nurse licensed by the Board and for the delivery of safe nursing care in accordance with accepted standards of practice. Competency is a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully. Review of the Matrix for Providers (listing of all residents in the facility and their pertinent care categories) completed and provided to the survey team on 4/16/25 indicated the following: -Census: 41 residents -29 residents diagnosed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to utilize the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week, with no nurse staffing waivers in place as required, placing all residents at risk for not having their clinical needs met either directly by the RN or indirectly by the Licensed Practical Nurse (LPN) or Certified Nurse Aides (CNA) that the RN was responsible for overseeing with the provision of resident care. Specifically, the facility failed to provide the services of a RN for at least eight consecutive hours a day, seven days a week when no staffing waivers were in place on eight occasions for the period of 10/12/24 to 2/8/25 and failed to designate a Registered Nurse to serve as the Director of Nursing (DON) on a full time basis when no staffing waivers were in place. Findings include: Review of the as worked nursing schedules and timecards from 10/1/24 through 4/22/25 indicated there was no RN coverage during the day, evening, or night shift for the following days: -10/12/24 -11/16/24 -11/28/24 -12/14/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure all drugs and biologicals used in the facility were stored in a safe and secure manner as required. Specifically, the facility failed to ensure: 1. For Resident #5, that prescribed topical treatment was not left unsecured and unattended at the Resident's bedside; 2. For Resident #92, that prescribed nasal spray was not left unsecured and unattended at the Resident's bedside; and 3. a. medications and treatments were not left at the second-floor nursing station unattended, b. treatment and medication carts were locked when not in direct supervision of the licensed nurse for one of two treatment carts for all days of survey and for one of two medication carts, 4. two of two medication carts were clean and free of loose pills and debris. Findings include: Review of the facility's policy, Storage of Medications, last revised April 2007, indicated but was not limited to: -The facility shall store all drugs and biologicals in a safe, secure, and orderly manner. -The nursing staff shall be responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to follow professional standards of practice for food safety to prevent the potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to ensure food items were properly dated and stored in two of two kitchenette refrigerators. Findings include: Review of the facility's policy titled Foods Brought by Family/Visitors indicated but was not limited to the following: -Food brought by family/visitors that is left with the resident to consume later will be labeled and stored in a manner that is clearly distinguishable from facility prepared food. -Perishable foods must be stored in re-sealable nonporous, disposable containers with tight fitting lids in a refrigerator. Containers will be labeled with the resident's name, the item, and the use-by date. -The nursing staff will discard perishable foods on or before the use by date. -The nursing and/or food service staff will discard foods prepared for the residents that show obvious signs of potential foodborne danger (for example mold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment. Specifically, the facility failed to: 1. Maintain an accurate surveillance system that reflected potential illnesses and infections in the facility and calculate an accurate facility infection attack rate in accordance with their pre-defined McGeer criteria; 2. Have a facility specific written water management plan to ensure a facility risk assessment was conducted to identify where Legionella (bacteria that can cause Legionnaires' disease, a serious type of pneumonia) and other opportunistic waterborne pathogens could grow and spread in the facility's water system; and 3. Ensure staff wore the appropriate personal protective equipment (PPE) while providing direct care and completing a wound dressing for Resident #28, who was on enhanced barrier precautions (EBP). Findings include: 1. Review of the facility policy titled: Surveillance for infections, dated as revised: July 2017, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-22 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews the facility staff failed to ensure a system was in place to monitor that every Certified Nurse Aide (CNA) completed the required 12 hours of in-service training per year. Findings include: During interviews on 4/16/25 at 9:12 A.M. and 4/22/25 at 2:21 P.M., the Director of Nurses (DON) indicated she also carries the responsibility of the Staff Development Coordinator. She said she has not conducted any staff training since she started working at the facility in November 2024. The DON was unable to provide evidence that CNA staff completed the required 12 hours of in-service training prior to her employment at the facility in November 2024.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their abuse policy and procedures when one Resident (#38), and their healthcare proxy (HCP), had reported an allegation of rough care on 4/8/25, resulting in emotional upset, in a total sample of 14 residents. Specifically, after the facility staff were notified of the incident they failed to recognize the allegation as potential abuse, report it to the Director of Nurses (DON) and protect the Resident from further interactions with the accused hospice aide. Findings include: Review of the facility policy titled: Abuse Prevention Program, dated as revised: 2/22/22, indicated but was not limited to the following: - as part of the resident abuse prevention, administration will: protect the residents from abuse by anyone including, but not necessarily limited to facility staff, consultants, staff from other agencies, or any other individual - develop and implement policies and procedures to aid in our facility preventing abuse, neglect or mistreatment of our residents - identify and assess all possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · D2025-04-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services that met professional standards of practice for one Resident (#38), out of a total sample of 14 residents. Specifically, the facility failed to ensure that an as needed (PRN) physician order for a supplement juice was complete with dosage frequency, amount and indication for use prior to administering the product. Findings include: Review of the Massachusetts Board of Registration in Nursing Advisory Ruling on Nursing Practice Title: Accepting, Verifying, Transcribing and Implementing Prescriber Orders Advisory Ruling Number: 9324, dated as revised July 10, 2002, indicated but was not limited to the following: It is the responsibility of the licensed nurse to ensure that there is a proper patient care order from a duly authorized prescriber prior to the administration of any prescription or non-prescription medication or activity that requires such order in accordance with accepted standards of practice and in compliance with the Board ' s regulations. In any situation where an order is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-22 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to develop a person-centered plan of care which included trauma informed approaches and identified triggers to avoid potential re-traumatization for one Residents (#38) with a history of trauma, out of a total sample of 14 residents. Findings include: Review of the facility policy titled: [NAME] Nursing home, undated, indicated but was not limited to the following: Policy: to ensure residents emotional safety, Trauma-informed care acknowledges the need to understand a patient's life life experiences in order to deliver effective care. - The individual's experience of the event(s) determines whether it is a traumatic event - an event may be traumatic for one individual and not another - individual interpretation will determine whether or not the experience is traumatic - a social worker will conduct an initial interview and complete the usual mood and mental status screens, they could ask whether the resident has a history of trauma utilizing a 5 item…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview, the facility failed for one Residents (#38), out of a total sample of 14 residents, to ensure that an as needed (PRN) psychotropic medication, Ativan (Lorazepam - an antianxiety medication) was initially limited to 14 days duration in accordance with the regulatory guideline. Findings include: Review of the facility policy titled: Medication management: Guidelines for psychotropic medication monitoring, dated: 1/2025, indicated but was not limited to the following: - In certain situations psychotropic medications may be prescribed on a PRN basis to address acute or intermittent symptoms, in an emergency, or while other medication dosages are being adjusted. Additional limitations for PRN psychotropic's: - time limitation to 14 days - order may be extended beyond 14 days if the attending physician or prescribing practitioner believes it is appropriate to extend the order and they should document the rationale for the extended time period in the medical record. Note: report of the resident's condition from the facility staff to the attending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-22 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure that trash, garbage, and refuse were disposed of properly in the dumpster, from the surrounding area. Findings include: Review of the 2022 Food Code (a model for safeguarding public health and ensuring food is unadulterated and honestly presented when offered to the consumer) by the U.S. Food and Drug Administration (FDA) indicated outside receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. Proper equipment and supplies must be made available to accomplish thorough and proper cleaning of garbage storage areas and receptacles so that unsanitary conditions can be eliminated. On 4/17/25 at 1:06 P.M., the surveyor observed the dumpster with the top lids closed, however, the right side cover was in the open position exposing the garbage to potential harborage and feeding of pests. The surrounding area had a buildup of trash and debris including but not limited to a walker, rolling desk chair,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and policy review, the facility failed to maintain a clean, sanitary, and homelike environment for residents residing on two of two units. Findings include: Review of the facility's policy titled Cleaning of Common Areas, undated, indicated but was not limited to: -Ensure all common areas are clean and neat -All staff are responsible for seeing that the common areas are clean and neat -The following cleaning schedule will be maintained: Dining Room(s): Daily -Any area will be cleaned if found to be dirty, even if it not the scheduled day for cleaning that area Review of the facility's policy titled Cleaning Resident Rooms, undated, indicated but was not limited to: -Ensure resident rooms are clean and sanitary -A complete routine cleaning includes: a. Cleaning the bathroom. b. Dusting tops and sides of wood furniture using furniture polish. Carefully remove items on tops of furniture to dust and then replace items exactly as they were before moving. Clean top of windowsills and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure the environment remained free of accident hazards. Specifically, the facility failed to: 1. Ensure residents were provided an environment that was free from hazardous chemicals on one of two units; and 2. Ensure electrical outlets were securely covered. Findings include: 1. On 4/1/24 at 8:22 A.M., the surveyor observed the second-floor housekeeping closet door unattended and ajar. On 4/1/24 at 9:29 A.M., the surveyor observed the second-floor housekeeping closet door unattended and ajar. On 4/1/24 at 12:06 P.M., the surveyor observed the second-floor housekeeping closet door unattended and wide open. The contents of the housekeeping closet included: -1 bottle of disinfecting all-purpose spray and glass cleaner -1 open container of disinfecting wipes -1 one-gallon bottle of germicidal ultra-bleach -1 can of baseboard stripper -1 bottle of toilet bowl cleaner -1 gallon of finished floor cleaner -1 container of sanitizing hand wipes -1 can of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-02 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to hold a Medicaid-funded resident's personal funds in an interest-bearing account for one Resident (#1), out of a sample size of 12 residents. Findings include: Resident #1 was admitted to the facility in October 2020 with diagnoses of schizophrenia, manic depression (bipolar disease), anxiety, and altered mental status. Resident has a court appointed guardian. Review of the most recent Minimum Data Set (MDS) assessment, dated 8/25/22, indicated Resident #1 scored a 13 out of 15 on the Brief Interview for Mental Status, indicating he/she was cognitively intact. The MDS further indicated Resident #1 had disorganized thinking behavior which fluctuates (comes and goes, changes in severity). Review of the court document titled Letters of Guardianship for an incapacitated person, dated 2/13/20, indicated Resident Representative #1 was appointed on 3/21/19 as the permanent Guardian and the appointment is a determination that Resident #1 is incapacitated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-02 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to maintain accounting for cash money received for one Resident (#1), out of a sample size of 12 residents. Findings include: Resident #1 was admitted to the facility in October 2020 with diagnoses of schizophrenia, manic depression (bipolar disease), anxiety, and altered mental status. Resident has a court appointed guardian. Review of the most recent Minimum Data Set (MDS) assessment, dated 8/25/22, indicated Resident #1 scored a 13 out of 15 on the Brief Interview for Mental Status, indicating he/she was cognitively intact. The MDS further indicated Resident had disorganized thinking behavior which fluctuates (comes and goes, changes in severity). Review of the court document titled Letters of Guardianship for an incapacitated person, dated 2/13/20, indicated Resident Representative #1 was appointed on 3/21/19 as the permanent Guardian and the appointment is a determination that Resident #1 is incapacitated. During a telephonic interview on 12/6/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-02 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure two of two nourishment kitchenettes were maintained in a safe and sanitary manner to prevent potential foodborne illness. Specifically, the facility failed to: 1. Ensure two of two microwaves were clean, free from rust on the inner frame, and the inside walls were intact for safe operation, and 2. Ensure food on Unit 2 was not stored in a closet containing staff clothing and other personal belongings. Findings include: 1. On 11/29/22 at 10:42 A.M., the surveyor observed the second-floor residents' microwave located in the dining room to be visibly stained on the inside bottom, top, and back wall. The inside bottom right and left back corners of the wall surface areas were bubbling/cracking, and the inside top center had a quarter size area with surface bubbling/cracking. The front inside border was heavily rusted on all sides with the white paint lifting off the surface. On 11/29/22 at 10:54 A.M., the surveyor observed the first-floor resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-02 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed for one Resident (#1), out of a sample of 12 residents, to: 1. Ensure Resident #1's code status was not changed from a Full Code to a Do Not Resuscitate (DNR) without notifying and obtaining the proper authority through the court system, and 2. Inform the court appointed guardian that Resident #1 and the facility physician signed the Medical Orders for Life-Sustaining Treatment (MOLST), changing the Resident's code status from a Full Code to a DNR. Findings include: Resident #1 was admitted to the facility in [DATE] with diagnoses of schizophrenia, manic depression (bipolar disease), anxiety, and altered mental status. Resident #1 has a court appointed guardian without an expansion to formulate and sign a MOLST. Review of the most recent Minimum Data Set (MDS) assessment, dated [DATE] indicated Resident #1 scored a 13 out of 15 on the Brief Interview for Mental Status, indicating he/she was cognitively intact. The MDS further indicated the Resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-02 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review, and staff interview, the facility failed to ensure two Residents (#7 and #41), out of a total sample of 12 residents, had information in advance to exercise their rights. Specifically, 1. For Resident #7, the facility failed to ensure the Resident was given information necessary to make health care decisions, including the risks and benefits of psychotropic medications and failed to obtain consents for their use from the Resident, prior to administration; and 2. For Resident #41, the facility failed to obtain consent for care and treatment from a Resident who was able to sign the consents. Findings include: Review of the facility's policy titled, Psychoactive Medication, dated as revised 2/2022, indicated but was not limited to: - Obtain physician's order, a physician's order and appropriate diagnosis is required for all psychoactive medications. - An informed consent from the resident (or legally authorized individual in the case of resident incompetence) is required for administration of psychoactive medication. 1. Resident #7 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the right to formulate advanced directives was maintained for one Resident (#29), in a total sample of 12 residents. Findings include: Resident #29 was admitted to the facility in June 2021. Review of the medical record indicated Resident #29 had not formulated advance directives prior to admission in June 2021. Further review indicated the Resident continued to be capable of making their own medical decisions until the Health Care Proxy (HCP) was invoked on 8/31/22. Review of the Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST) indicated it was not signed by Resident #29. Further review indicated the MOLST was completed and signed by a family member of Resident #29's on 3/11/21. The MOLST indicated Resident #29 was to be a Do Not Resuscitate (DNR), Do Not Intubate/Ventilate (DNI/DNV), No dialysis, and No artificial nutrition. Record review (paper and electronic) failed to indicate the Resident had requested to formulate an advance directive and/or consented to the directives formulated on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately document the administration of an as needed (PRN) Oxycodone in the Medication Administration Record (MAR) and nursing notes for one Resident (#12), out of a total sample of 12 residents. Specifically, the facility failed to: a. Document four times in the MAR or nursing notes for the month of October the ten administrations of PRN Oxycodone recorded in the narcotic book, and b. Document three times in the MAR or nursing notes for the month of November the six administrations of as needed Oxycodone recorded in the narcotic book. Findings include: Review of the facility's policy titled Documentation of Medication Administration, revised 2/2/22, indicated, but was not limited to: -A Nurse or Certified Medication Aide (where applicable) shall document all medications administered to each resident on the resident's medication administration record (MAR). -Administration of medication must be documented immediately after (never before) it is given. -Documentation must include, at a minimum: a. Name and strength of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to REHABILITATION ASSOCIATES — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.8-1.8 vs chain
Health inspection 2 of 53.2-1.2 vs chain
Staffing 4 of 54.8-0.8 vs chain
Quality measures 3 of 53.8-0.8 vs chain
The other 5 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
THISSE, NICHOLASIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORNO PERCENTAGE PROVIDEDsince 02/01/1985
THISSE, PETERIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 11/04/1991
REHABILITATION ASSOCIATES INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/1985

CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.1M
Net patient revenuemost recent cost report
+1.0%
Operating marginrevenue minus expenses
$972K
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 9%Other / private 12%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $972K paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,160per month
≈ monthly operating cost
$338per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.

Typical monthly cost in Massachusetts
$14,448/mo
Nursing home (semi-private)
$15,817/mo
Nursing home (private)
$9,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225613. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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