Homewood Living Frederick
7407 Willow Road, Frederick, MD 21702 · Non profit - Church related · 120 certified beds · (301) 644-5600 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (19) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 5 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 31.7% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.0% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.9% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.2% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.8% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 40.8% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 14.1% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.6% | 5.9% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 39.1% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.2% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.0% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 18.8% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.4% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.07 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.79 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 284 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 172 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.8%CMS range 55.9–67.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.3–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 70.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 4.5%CMS range 2.7–7.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 82.1 residents a day — about 68% occupied, or roughly 38 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.30 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.12 hrs/resident/day on weekends vs 4.55 on weekdays — 9% thinner on weekends. RN hours go from 1.40 to 1.04 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 26% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
19 citations, most serious first. The 10 most serious are shown; the remaining 9 are one tap away and print in full.
- Potential for harm · Fcited before2025-07-22 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure staff practiced infection prevention and control measures in the laundry area. This was evident for 1 of 1 laundry area and has the potential to affect all residents.1) An observation in the laundry area on 7/17/25 at 8:54 AM revealed Laundry Aid #15 was in the washer room (dirty area) and failed to wash or sanitize her hands when she came to the clean side. She took a pile of clean towels from the folding table, placed them on a cart and then continued to fold laundry.An interview was conducted with Laundry Aid #15 at the time of the observation on 7/17/25 at 8:54 AM. When asked she confirmed she had not washed or sanitized her hands when leaving the dirty area to come to the clean area. In addition, she continued to fold clean laundry without sanitizing or washing her hands after it was brought to her attention.On 7/17/25 at 9:00 AM Housekeeping Supervisor #16, Project Manager #17, and Environmental Services Director #18 were made aware of the observation and the employee continuing to fold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-22 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to maintain a safe and clean area to process the dirty laundry. This was evident for 1 of 1 laundry areas observed.The findings include:On 7/17/25 at 8:11 AM an observation of the laundry area revealed in the dirty laundry processing area there was a missing ceiling tile in the right corner adjacent to the doorway to the washer room. There were 7 ceiling tiles around this area that had brownish colored stains on them. In addition, there was dried, brownish substance stains that ran down the wall near this corner and 2 trashcans on a shelf below the area that had dried, brownish substance running down the sides of them. The shelf that held the trashcans had a dried, brownish substance on it.An interview with the Housekeeping Supervisor #16, Project Manager #17, and Environmental Services Director (ESD) #18 on 7/17/25 at 8:35 AM revealed there was a juice machine that had leaked on the floor above the area. ESD #18 reported that they were aware of the damage and the need to clean the area. The concerns were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interview during facility environmental observations, it was determined that the facility staff failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. This was evident for 1 of 4 nursing units observed during the survey. The findings include: During an initial observation of room [ROOM NUMBER]'s shared bathroom by 2 surveyors on 7/8/22 at 12:34 PM, and a second observation made on 7/13/22 at 10:05 AM, the following concerns were identified. a) A tall cabinet in the corner of the bathroom had a piece of wood trim missing from the bottom of the cabinet. The piece of wood trim was the width of the cabinet and approximately 1 inch high and was seen lying on the floor in front of the cabinet. b) There was a large scrape that extended across the width of the lower interior bathroom door with wood finish missing, and a smaller width scrape on the interior door above the kick-plate that extended across the width of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, facility documentation, and staff interview, it was determined that the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 1 (#17) of 1 resident reviewed that were transferred to an acute care facility. The findings include: On 7/11/22 at 11:54 AM, a review of the medical record revealed that Resident #17 was transferred to an acute care facility on 7/1/22. On 7/1/22 at 8:10 PM, in a progress note, a registered nurse (RN) #20 documented that Resident #17 was transferred to the hospital emergency room and the resident's representative was notified of the transfer. There was no written documentation found in the medical record that the resident and/or the resident's representative (RR) was notified in writing of the resident's transfer along with the reason for the transfer. On 7/15/22 at 11:23 AM, during an interview with Licensed Practical Nurse (LPN) #12 she stated that, when a resident was transferred to the hospital, a transfer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, it was determined that the facility failed to orient, prepare and document a resident's preparation for a transfer to the hospital. This was identified for 1 (#17) of 1 resident reviewed for hospitalization. The findings include: On 7/11/22 at 11:54 AM, a review of the medical record revealed Resident #17 was transferred to an acute care facility on 7/1/22 and later readmitted to the facility. There was no documentation found in the medical record that Resident #17 was oriented and prepared for the transfer in a manner that the resident could understand and there was no documentation of the resident's understanding of the transfer in the medical record. The Director of Nursing was made aware of the finding on 7/15/22 at 11:40 AM.
- Potential for harm · D2022-07-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with facility staff it was determined the facility staff failed to provide the resident/resident's representative with written notice of the facility's bed hold policy when the resident was transferred to a hospital. This was evident for 1 (#17) of 1 resident reviewed for hospitalization. The findings include: On 7/11/22 at 11:54 AM, a review of the medical record revealed Resident #16 was transferred to an acute care facility on 7/1/22. In a progress note on 7/1/22 at 8:10 PM, a registered nurse (RN) #20 documented that Resident #17 was transferred to the hospital emergency room and the bed hold policy was sent with the resident. There was no documentation found in the medical record to indicate the resident's representative was provided written notice of the bed hold policy at the time of the resident's transfer. During an interview on 7/15/22 at 11:23 AM with Licensed Practical Nurse (LPN) #12, she stated upon a resident's transfer to the hospital, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with staff, it was determined that the facility staff failed to provide residents/representatives with a copy of their baseline care plan. This was evident for 2 (Resident #17 and #76) of 26 residents whose care plan were reviewed. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. A baseline care plan must be prepared for all residents within 48 hours of a resident's admission. Its purpose is to provide the minimum healthcare information necessary to properly care for a resident until a comprehensive care plan can be completed for the resident. The baseline care plan, along with a summary of their medications, is given to the resident/resident representative and details a variety of components of the care that the facility intends to provide to that resident. This allows residents and their representatives to be more informed about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined that the facility 1) failed to implement comprehensive person-centered resident care plans by failing to ensure that agency Geriatric Nursing Assistants (GNAs) were aware of resident's care needs and preferences, 2) failed to ensure that resident care plans described the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being by failing to ensure that a Wander Guard device was included in the plan of care for a resident identified as an elopement risk. This was evident for 3 (#25, #51, and #76) of 26 residents whose care plan were reviewed. The findings include: Care Plan - is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility with the information necessary to develop a plan of care, provide the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview, it was determined the facility failed to ensure that oxygen tubing was labeled when initiated. This was evident for 2 (Resident #24 and #17) of 2 residents reviewed for respiratory care. The findings include: 1) On 7/8/22 at 9:30 AM, an observation was made of Resident #24, lying in bed, wearing an oxygen NC (nasal cannula) whose tubing was connected to an oxygen concentrator set at 2.5 lpm (liter per min). The NC oxygen tubing was not labeled with the date it was initiated or changed. On 7/12/22 at 2:05 PM, a review of Resident #24's medical record was conducted. Review of Resident #24's June 2022 MAR (medication administration record) revealed a 4/17/22 order for Oxygen 2-4 liters via NC or face mask as needed for SOB (shortness of breath) or restlessness every shift, that was documented as administered every day in June. Also, in the resident's June 2022 MAR, was a 2/6/22 order to Change NC q (every) 2 weeks prn (as needed) when in use with no documentation to indicate that Resident #24's oxygen nasal cannula tubing had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records, facility policies, and interviews, it was determined that the facility failed to ensure that narcotics removed from the resident's supply were administered as evidenced by staff documentation of the removal of narcotics without a written explanation of the need for the narcotic, or documentation on the Medication Administration record that the narcotic was administered to the resident. This was found to be evident for 2 out of 2 residents reviewed for pain management. The findings include: Morphine sulfate and Percocet are narcotic pain medications. Narcotic pain medications are potent and effective at managing moderate to severe pain but have significant side effects and the potential for abuse. As a result, facilities are required to track the medication carefully and be able to reconcile administered doses of Morphine sulfate and Percocet with evidence of that medication's dispensation. Controlled substance records include purchasing and shipping records, inventories, usage and disposal logs, and disposal paperwork. 1) A review of controlled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 9 citations
- Potential for harm · Dcited before2022-07-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to ensure that pharmacists' recommendations after a medication regimen review were followed up on in a timely manner and filed in the resident's medical record. This was evident for 1 (#24) of 5 residents reviewed for unnecessary medications. The findings include: On 7/12/22 at 8:30 AM, a review of Resident #24's medical record revealed that the consultant pharmacist reviewed the resident's drug regimen every month and made a recommendation on 12/9/21. Continued review of the medical record failed to reveal what the 12/9/21 pharmacist's recommendations included. On 7/12/22 at 2:00 PM, the DON (Director of Nursing) was made aware of these findings and a copy of the recommendation was requested. On 7/12/22 at 2:52 PM, the DON stated that the facility never received the written recommendation from the 12/9/21 medication regimen review, so the DON contacted the pharmacy and was told that the pharmacy's internal review indicated that the pharmacist made a recommendation on 12/9/21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-15 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to ensure residents were free from unnecessary medications as evidenced by failing to document a resident's pain assessment before administering pain medication. This was found to be evident for 1 (Resident #67) of 2 residents reviewed for pain management during the survey. The findings include: On 7/14/22, review of Resident #67's medical record revealed that the resident's diagnosis included but was not limited to low back pain, pain in the left hip, and other chronic pain. Resident #67 had an order for Oxycodone-acetaminophen 10-325mg (Percocet) 1 tablet by mouth as needed for moderate to severe pain. On 7/14/22 at 12:55 PM, a review of the care plan for Resident #67 stated, assess me for pain every shift using a 0-10 scale with 10 as the greatest as an intervention related to the resident's pain. However, further review of the medication records for June 2022, and July 2022 revealed that as-needed (PRN) medication was administered to the resident without pain assessment on multiple occasions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records, policies, observations and interviews, it was determined that the facility failed to ensure that expired medications were removed from the resident's supply. This was found to be evident for 1 out of 2 residents reviewed for pain management and 1 out of 4 medications carts observed. The findings include: 1) On 07/15/22 09:45 AM, the surveyor made the following observation while performing the facility task of Medication Storage and Labeling. During the examination of the following medication cart on the unit titled: The Meadows, the following discovery was found: Hallway A Medication Cart: The surveyor in the presence of the unit manager, Staff #12 observed that, in the first drawer of medication cart found one (1) Insulin pen syringe labeled for Resident #17 and the medication Admelog 100 units hich was dated opened on 02/16/22 and additionally a discard date of 03/16/22. The medication was ordered by the physician for the insulin pen was written on 02/14/22, and the medication was ordered to be discontinued on 02/16/22. During an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility failed to keep complete and accurate medical records as evidenced by 1) failing to void a resident's MOLST form when an updated MOLST form was completed, 2) failed to ensure that a resident's physician order for life sustaining measures aligned with the MOLST and accurately reflected the resident's wishes, and 3) failed to maintain accurate medical records by failing to ensure that agency staff had the ability to document the care they provided to residents. This was evident for 1 (#86) of 3 residents reviewed for advanced directive, and 2 (#44 and #151) of 2 residents reviewed for documentation. The findings include: Maryland MOLST (Maryland Orders for Life Sustaining Treatment) is a portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments. The medical orders are based on a patient's wishes about medical treatments. If an updated MOLST form is completed, all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined that the facility failed to implement an effective infection control program and facility staff failed to follow infection control practices and guidelines to prevent the development and transmission of disease by 1) failing to ensure that resident care equipment was clean and in good repair, and 2) failing to follow hand hygiene procedures while providing wound care as evidenced by failure to wash/sanitize his/her hands when moving from dirty to clean wound care activities, failing to wash/sanitize hands after reaching into his/her pocket and removing, then replacing a marker pen and scissors, failing to sanitize scissors used to cut dressings applied to a resident's wound, and failure to complete hand sanitation between glove changes. This was evident of 1 or 4 nursing units, and 1 (#17) of 3 residents reviewed for pressure ulcers. The findings include: 1) On 7/8/22 at 12:34 PM, an initial observation by 2 surveyors of room [ROOM NUMBER]'s shared…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-11-07 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the consultant pharmacist failed to identify unclear physician's medication orders and refer them to the physician and nursing. This was evident for 1 (#64) of 6 residents reviewed for unnecessary medications review. The findings include: Resident #64's medical record was reviewed on 11/7/18 at 2:07 PM and revealed a physicians' order for Stalevo (a medication used to treat Parkinson's disease) to be given as needed for increased tremors. The order did not include how often the medication should be administered. The record revealed 2 orders for Acetaminophen 650 mg (milligrams) for fever over 100. One of the orders was for tablets by mouth and the other for rectal suppository, neither order indicated how staff should determine when to administer the tablet or a suppository. The monthly consultant pharmacist reviews failed to reflect that the pharmacist had identified the above discrepancies and referred them to the physician and nursing to address. The Director of Nursing was made aware of these findings on 11/7/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-11-07 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to ensure that resident's drug regimen included clear indication for use and frequency. This was evident for 1 (#64) of 6 residents reviewed for unnecessary medications review. The findings include: Resident #64's medical record was reviewed on 11/7/18 at 2:07 PM. The record revealed physicians' orders for medications which included, but were not limited to: Stalevo 100 25mg-100 mg-200 mg tablet 1 tablet by mouth 5 times a day for Parkinson's and a second order for Stalevo 100 25mg-100 mg-200 mg tablet PRN (as needed) for increased tremors. The order did not indicate how often the PRN medication should be given, if the resident needed it for increased tremors. Resident #64 also had physicians' orders for Acetaminophen 650 mg (milligram) rectal suppository every 4 hours PRN for fever over 100 and Acetaminophen 325 mg tablets 650 mg every 6 hours by mouth PRN for fever over 100. The orders did not include how staff should determine if they should administer the tablets or the suppository. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-11-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility documentation review, it was determined the facility failed to ensure that medication carts were locked when unattended. This was evident on 2 of 4 hallways observed. The findings include: Observation was made, on 10/31/18 at 12:19 PM, of an unlocked and unattended medication cart sitting in the hallway outside of room [ROOM NUMBER], which was on the secure memory care unit. The surveyor opened the top drawer and observed scissors in the top left- hand drawer along with a medication cup which contained 6 pills for a resident. The subsequent drawers contained resident medications. Staff #2 walked up to the medication cart at 12:22 PM and the surveyor advised at that time that the medication cart had been left unlocked and unattended. Observation was made, on 11/1/18 at 10:59 AM, of an unlocked and unattended medication cart in the alcove of the hallway outside of the memory care unit. There was a bottle of Gabapentin 250mg/5ml, which belonged to Resident #106,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview with staff, it was determined that the facility failed to maintain accurate and complete medical records. This was evident for 2 (#27 and #26) of 32 residents records reviewed. The findings include: Resident #26's medical record was reviewed on 10/31/18 at 11:47 AM. The Electronic Medical Record (EMR) Advance Directive section contained a scanned copy of an Advance Directive document belonging to Resident #27. Advance Directives are legal documents that lets others, such as family and medical staff, know medical preferences in the event the person is unable to communicate for themselves, due to illness or medical emergency. No Advance Directive was found in Resident #27's EMR. The paper records of both residents revealed the paper Advance Directive document belonging to Resident #27 was in the correct paper record. On 11/1/18 at 2:35 PM, the Director of Nursing was made aware and confirmed these findings.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HOMEWOOD RETIREMENT CENTERS — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 4.3 | +0.7 vs chain |
| Health inspection | 5 of 5 | 4.0 | +1.0 vs chain |
| Staffing | 5 of 5 | 4.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 3 homes this chain runs (chain average 4.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BOWERS, PHILLIP | Individual | CORPORATE DIRECTOR | since 01/01/2018 |
| BRUNK, SCOTT | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| CRAMPTON, WENDY | Individual | CORPORATE DIRECTOR | since 03/01/2019 |
| MAIN, KAREN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2019 |
| MILLER, RICHARD | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| MORRIS, KARL | Individual | CORPORATE DIRECTOR | since 01/01/2018 |
| NOREEN, KENNETH | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| PERRY, DERRICK | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| ROBERTSON, BRUCE | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| ROTHROCK, THAD | Individual | CORPORATE DIRECTOR | since 01/01/2020 |
| SEAY, DOROTHY | Individual | CORPORATE DIRECTOR; ADP OF THE SNF | since 01/01/2025 |
CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215245. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.