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Glenwood Village Care Center

719 Southeast 2nd Street, Glenwood, MN 56334 · Non profit - Corporation · 64 certified beds · (320) 634-5131 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent May 20251 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$15,592 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $15,592 in federal fines (most recent 2023-08-25)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (93%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12 6th Ave NW Ste 101 · (320) 334-5104 · Call to confirm hours
Pharmacy
7 4th Ave SE · (320) 634-4434 · Call to confirm hours
Grocery
18 Minnesota Ave E · (320) 334-3211 · Call to confirm hours
Park
1022 MN-104 · (320) 634-5433 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.5%18.2%15.4%worse
Long-stay residents who lose too much weight7.0%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder1.7%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.9%2.6%2.0%better
Long-stay residents with depressive symptoms8.4%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.3%4.0%3.3%worse
Long-stay residents whose ability to walk worsened24.1%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication8.0%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers3.3%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control32.6%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.2%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.9%1.4%better
Short-stay residents given the seasonal flu vaccine97.5%82.7%79.4%better
Short-stay residents rehospitalized after admission19.1%23.5%22.6%better
Short-stay residents with an outpatient ER visit18.1%14.8%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.1%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
43.8%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 43.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.1%CMS range 27.3–48.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.7–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.2–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.57
Aide hours/ resident / day
4.17
Total nurse hours/ resident / day
0.40
RN hoursweekends
93.1%
Total nursing turnover
84.6%
RN turnover

How full it usually is: this home is certified for 64 beds and averages 58.3 residents a day — about 91% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.17 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.34 on weekdays — 14% thinner on weekends. RN hours go from 0.70 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 93% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

0
deficiencies at the latest standard inspection (2026-07-01)
16
at the previous standard inspection (2025-05-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

26 citations, most serious first. The 13 most serious are shown; the remaining 13 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-10-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement immediate interventions to prevent re-occurrence following a fall from a full body (EZ Way) mechanical lift for 1 of 1 residents reviewed (R4) who sustained two brain bleeds and a fracture. This resulted in an immediate jeopardy (IJ). In addition to the resident in immediate jeopardy, the facility failed to implement person centered fall interventions and complete a fall analysis for 1 of 3 residents reviewed (R1) who had multiple falls and fractures identified which resulted in actual harm.The immediate jeopardy began on 10/16/25, when R4 returned to the facility from a hospital stay related to her injuries that were sustained after she fell from the fully body mechanical lift during a transfer and upon returning from the hospital there were no immediate interventions implemented to prevent re-occurrence, and was identified on 10/20/25. The administrator, director of nursing (DON), and assistant director of nursing (ADON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to follow care plan fall interventions for 1 of 3 residents (R1) reviewed for falls. This failure resulted in R1 sustaining serious injuries requiring hospitalization and surgery. Due to complication related to the surgery, R1 died. This failure resulted in an immediate jeopardy (IJ) for R1. The immediate jeopardy began on 8/14/23 at 1:00 p.m., when R1 rolled out of bed, fell onto the floor, and sustained fractures of the hip, pelvis and humerus (long bone in the arm runs from shoulder to the elbow). R1 was hospitalized , underwent surgery to repair her hip fracture and died due to complications from the fractures. The administrator and director of nursing (DON) were notified of the immediate jeopardy on 8/25/23 at 4:45 p.m. The facility immediately implemented corrective action and was corrected on 8/22/23, prior to the survey and therefore the deficiency was issued as past noncompliance. Findings include: R1's significant Minimum Data Set (MDS) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to follow manufacturer's guidelines for a full body mechanical lift by ensuring the loops were secured to the hook on the lift, prior to lifting the resident for transfer for 1 of 3 residents (R1) reviewed. This resulted in actual harm when the hook came off the lift and R1 fell to the floor sustaining a large hematoma to the side of his head, a skin tear to finger and required an emergency department (ED) visit. Findings include: R1's care plan dated 6/15/23, indicated R1 had impaired functional status related to hemiparesis, history of stroke and had limited ability to complete activities of daily living (ADLs), dependent on staff for assistance, and utilized a wheelchair and mechanical lift. Further, R1's care plan identified R1 was dependent on staff for transfers with a mechanical lift and assist of two. R1's Fall-Witnessed incident report dated 1/7/25, indicated R1 was being transferred from the tub chair to the bed by two staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure the resident representative was notified of new bruising for 1 of 3 residents (R3) reviewed.Findings include: R3's quarterly Minimal Data Set (MDS) dated [DATE], indicated R3 had diagnoses which included dementia and hemiplegia (one-sided weakness or loss of function to the face, arm, and/or leg). R3 needed total assistance with transfers and personal hygiene. R2's progress note dated 10/30/25 at 12:51 p.m., written by licensed practical nurse (LPN)-A, indicated R3 had 2 new bruises found on R3's left outer elbow. During an interview on 11/5/2025 at 11:56 a.m., family member (FM)-A R3's responsible party stated he was unaware of bruising on R3's left elbow. FM-A stated he had told the facility he wanted to be called with any changes R3 had and the facility never called him. He was upset as this was not the first time he had not been called when a change had occurred for R3. On 11/5/2025 at 12:13 p.m., LPN-A stated on 10/30/25, she found two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure refrigerated food items were properly labeled, dated, and closed after the packaging was opened to prevent cross contamination which had the potential to affect all 63 residents currently residing in the facility. In addition, the facility failed to ensure refrigerated food items were disposed of after the expiration date. Findings include: During the initial tour of the main kitchen and kitchenettes on 5/19/25 at 11:22 a.m., with the dietary manager (DM)-A, the following areas of concern were identified and confirmed by DM-A: kitchen refrigerator: -Thirteen sandwiches were covered with plastic on a try, undated. -one bag cabbage wrapped, undated. Ruby Ridge kitchenette refrigerator: -tray with six small dishes of sherbet, uncovered and undated in freezer. -seven pasteurized eggs in bag undated. -cocktail sauce opened dated 1/31/25. -french dressing opened dated 4/3/25. -soy sauce opened, undated. -sweet and sour sauce, initialed, undated. -ranch dressing opened, undated. -barbeque sauce opened,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to conduct ongoing quality assessment (QA) and assurance activities, develop and implement appropriate plans of action to correct repeated quality deficiencies identified during the survey the facility was aware of or should have been aware of. This deficient practice had the potential to adversely affect all 63 residents which resided in the facility. Findings include: During an interview on 5/21/25 at 3:29 p.m., director of nursing (DON) indicated she was in charge of the facility's quality assurance and performance improvement (QAPI) program. DON stated the facility did not have any care related citations last year so the facility did not have any projects related to the standard survey completed in 2024. Reviewed 2024's standard survey with DON and discussed potential projects. DON stated yes we could use that the kitchen as a project. DON explained the facility had a huge turnover in the kitchen recently. DON indicated the facility only used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-21 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to help reduce unnecessary antibiotic use and reduce potential drug resistance for 1 of 1 residents (R34) reviewed for urinary tract infection (UTI) as part of their antibiotic stewardship program. Findings include: The Center's for Disease Control and Prevention (CDC)'s Core Elements Of Antibiotic Stewardship For Nursing Homes, dated 2015, included recommendations to identify clinical situations which may be driving inappropriate use of antibiotics such as UTI prophylaxis and implement specific interventions to improve use. Findings include: R34's quarterly Minimum Data Set (MDS) dated [DATE], indicated R34 was severely cognitively impaired and had diagnoses which included dementia and Parkinson's disease. Identified R34 required extensive assistance with transfers, toileting, bathing and personal hygiene. R34's care area assessment (CAA) dated 2/19/25, indicated R34 had an actual problem with urinary incontinence and had an indwelling catheter. R34…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 2 of 5 residents (R 22 and R62) who resided on the Blue Horizon and [NAME] Ridge units reviewed for food. This deficient practice had the potential to affect all 23 residents residing on these units. Findings include: R22's quarterly Minimum Data Set (MDS) dated [DATE], indicated R22 had intact cognition and was able to feed herself after staff set up her tray. R 62's admission MDS dated [DATE], indicated R62 had intact cognition and was independent with eating. During an interview on 5/19/25 at 1:35 p.m., R22 stated she usually ate her meals in the dining room and the hot food was usually lukewarm or cold. During an interview on 5/19/25 at 1:47 p.m., R62 stated the staff in the kitchen needed some training because the food was not very good. R62 indicated the hot food was not always hot and the cold food was not always cold. Review of resident council meeting minutes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to disinfect a multi-use glucometer (a machine that is used for blood glucose monitoring) after use for 1 of 2 residents (R51) reviewed for blood glucose monitoring. This deficient practice had the ability to affect all 5 residents who required blood glucose monitoring. Findings include: The Centers for disease Control and Prevention (CDC) Infection Prevention for Blood Glucose Monitoring and Insulin Administration dated 2/6/2013, identified due to the risk of transmitting infectious diseases during assisted blood glucose (blood sugar) monitoring whenever possible, blood glucose meters should not be shared. If they must be shared, the device should be cleaned and disinfected after every use, per manufacturer's instructions. R51's quarterly Minimum Data Set (MDS) dated [DATE] identified R51 had intact cognition and diagnoses which included asthma, heart failure and and diabetes mellitus (DM). R51's current physician orders signed 4/11/25, identified R51…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to ensure an allegation of employee to resident abuse was immediately reported no later than two hours, to the State agency (SA) for 1 of 1 residents (R15) reviewed for abuse. Findings include: R15's quarterly Minimum Data Set (MDS) dated [DATE], identified R15 was cognitively intact and had diagnoses which included: dementia, anxiety and depression. Identified R15 was dependent on staff for transfers, dressing and personal hygiene. R15's Care Area Assessment (CAA) dated 10/25/24, identified R15 was cognitively intact and was able to follow a conversation and answer appropriately. Indicated R15 was at risk for falls and cognitive impairment due to diagnosis. R15's care plan dated 10/20/23, identified R15 had an activities of daily living (ADL) self-care performance deficit and limited physical mobility with interventions which included: assistance for bathing/showering, dressing, personal hygiene toilet use, and transfers with two staff and a sit to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to submit to the State Agency (SA) the results of the investigation within 5 working days for 1 of 1 residents (R15) reviewed for abuse, for 1 of 1 allegations of abuse reviewed. Findings include: R15's quarterly Minimum Data Set (MDS) dated [DATE], identified R15 was cognitively intact and had diagnoses which included: dementia, anxiety and depression. Identified R15 was dependent on staff for transfers, dressing and personal hygiene. R15's Care Area Assessment (CAA) dated 10/25/24, identified R15 was cognitively intact and was able to follow a conversation and answer appropriately. Indicated R15 was at risk for falls and cognitive impairment due to diagnosis. R15's care plan dated 10/20/23, identified R15 had an activities of daily living (ADL) self-care performance deficit and limited physical mobility with interventions which included: assistance for bathing/showering, dressing, personal hygiene toilet use, and transfers with two staff and a sit to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the resident or legal representatives had been provided a written notice of transfer for 2 of 2 residents (R22, R64), and failed to be informed of bed hold rights for 1 of 2 residents (R22) reviewed for discharges. In addition, the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term Care (LTC) Ombudsman for 2 of 2 residents (R22, R64) reviewed for hospitalizations. Findings Include: R22 R22's quarterly Minimum Data Set (MDS) dated [DATE], identified R22 was cognitively intact and had diagnoses which included: arthritis, hemiplegia (partial or total paralysis on one side of the body)affecting left side, and peripheral vascular disease (disease of the circulatory system outside of the brain and heart). R22 required substantial/maximal assistance for dressing, shower/bathe self, and transfers and was dependent for personal hygiene. Review of R22's progress notes from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to follow the comprehensive care plan for 1 of 1 residents (R34) whose care plan was reviewed. Findings include: R34's quarterly Minimum Data Set (MDS) dated [DATE], indicated R34 was severely cognitively impaired and had diagnoses which included dementia and Parkinson's disease. Identified R34 required extensive assistance with transfers, toileting, bathing and personal hygiene. R34's care area assessment (CAA) dated 2/19/25, indicated R34 had an actual problem with Urinary Incontinence and Indwelling Catheter. R34 had an alteration of the urinary system related to a malignant neoplasm of the bladder (bladder cancer) and an AEB urostomy (a pouch on the outside of the bladder to catch and hold urine). R34 was to remain free from urostomy related trauma. Additionally, R34 triggered for physical restraints related to R34 utilizing a Velcro removable strap across R34's lap to remind R34 not to self-transfer. R34's care plan dated 4/8/24, indicated R34…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · D2025-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation , interview and document review, the facility failed to provide assistance with oral care for 1 of 7 residents (R34) and nail care for 1 of 7 residents (R40) reviewed for activities of daily living (ADL's). Findings include: R40 R40's annual Minimum Data Set (MDS) dated [DATE], identified R40 had moderate cognitive impairment and had diagnoses which included Alzheimer's, psychotic disorder, and hypertension (elevated blood pressure). Identified R40 required staff assistance with personal hygiene. R40's care plan dated 12/12/22, identified R40 had dementia and forgetfulness. Identified R40 required supervision and limited assistance with grooming. R40's annual comprehensive Care Area Assessment (CAA) dated 3/11/25, identified R40 required assistance with ADL's related to dementia and confusion. Identified R40 required partial to moderate assistance with hygiene. During an interview on 5/19/25, at 1:20 p.m., family member (FM)-A stated R40's fingernails were generally pretty long when he came…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide meaningful and engaging activities for 1 of 1 residents (R21) reviewed for activities. Findings include: R21's quarterly Minimum Data Set (MDS) dated [DATE], identified R21 had severe cognitive impairment and had diagnoses which included Alzheimer's disease and anxiety. Identified R21 required extensive assistance with activities of daily living (ADL's) which included bed mobility, transfers, and toileting. Identified watching the news was not important at all to R21. R21's care plan revised 3/22/25, indicated R21 was unable to carry out activities of past interest due to disease process. Indicated R21's personal interests included music (gospel),spiritual activity, animals, outdoors, looking through pictures, getting hair fixed, being with others, gardening, children. Identified resident spent ample time by TV day room. At most recent care conference, resident's family specified she had no past interest of watching the news or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure timely assistance with repositioning occurred for 1 of 4 residents (R27) with a current pressure ulcer and for 2 of 4 residents (R21, R47) at risk for development of pressure ulcers. Further, the facility failed to ensure a pressure relieving device was implemented to prevent skin breakdown for 1 of 4 residents (R21) reviewed for pressure ulcers. Findings Include: R27 R27's quarterly Minimum Data Set (MDS) dated [DATE], identified R27 had mild cognitive impairment and had diagnoses which included: dementia, cancer, and chronic obstructive pulmonary disease. R27 was dependent on staff to turn left to right, transfer, dressing, and personal and hygiene. Indicated R27 was at risk for pressure ulcers and had no unhealed pressure ulcers. R27 had an air pressure mattress, and received applications of non surgical dressings and ointments to skin other than to feet. R27 was receiving hospice care with a prognosis of six months or less to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure staff were following fall risk interventions implemented for 1 of 1 (R15) residents identified at risk for falls. Findings include: R15's quarterly Minimum Data Set (MDS) dated [DATE], identified R15 was cognitively intact and had diagnoses which included diabetes mellitus, depression, and anxiety. Indicated R15 required extensive assistance from staff with toileting, transfers, and personal hygiene. R15's care area assessment (CAA) dated 10/25/24, triggered for a risk of falls due to use of anti-depression medications and a history of falls. Review of R15's care plan dated 10/20/23, lacked the immediate intervention implemented from fall on 5/6/25. Review of R15's progress notes dated 5/6/25, revealed R15 had a fall on 5/6/25, in R15's bathroom. R15 stated R15 was trying to get to her bathroom call light and the non mechanical standaid was in the way. R15 tried to turn around and got stuck and could not get R15's chair to move…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility's consultant pharmacist failed to identify and report irregularities related to prophylactic antibiotic use for 1 of 6 residents (R34) reviewed for unnecessary medications. Findings include: R34's quarterly Minimum Data Set (MDS) dated [DATE], indicated R34 was severely cognitively impaired and had diagnoses which included dementia and Parkinson's disease. Identified R34 required extensive assistance with transfers, toileting, bathing and personal hygiene. R34's care area assessment (CAA) dated 2/19/25, indicated R34 had an actual problem with urinary incontinence and indwelling catheter. R34 had an alteration of the urinary system related to a malignant neoplasm of the bladder (bladder cancer) and an AEB urostomy (a pouch on the outside of the bladder to catch and hold urine). R34 was to remain free from urostomy related trauma. R34's care plan dated 4/8/24, indicated R34 required assistance with transfers and personal hygiene. R34 had alterations of R34's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure reevaluation for necessity and duration of ongoing antibiotic use for 1 of 1 residents (R34) reviewed for unnecessary medication use. Findings include: R34's quarterly Minimum Data Set (MDS) dated [DATE], indicated R34 was severely cognitively impaired and had diagnoses which included dementia and Parkinson's disease. Identified R34 required extensive assistance with transfers, toileting, bathing and personal hygiene. R34's care area assessment (CAA) dated 2/19/25, indicated R34 had an actual problem with urinary incontinence and had an indwelling catheter. R34 had an alteration of the urinary system related to a malignant neoplasm of the bladder (bladder cancer) and an AEB urostomy (a pouch on the outside of the bladder to catch and hold urine). R34 was to remain free from urostomy related trauma. R34's care plan dated 4/8/24, indicated R34 required assistance with transfers and personal hygiene. R34 had alterations of R34's urinary system…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure call lights were accessible for 1 of 2 residents (R23) reviewed for call light accessibility. Findings include: R23's quarterly Minimum Data Set (MDS) dated [DATE], identified moderate cognitive impairment and diagnoses which included hypertension (elevated blood pressure) and dementia. Identified R23 was dependent on staff for activities of daily living (ADLs) and mobility. R23's care plan dated 3/27/25, identified R23 was at risk for falls, with an intervention to ensure the call light was within reach and to encourage R23 to use the call light. During an observation on 5/19/25 at 11:26 a.m., R23 was seated in her reclining wheelchair in her room. Call light cord was attached to the wall and not within reach. During an observation on 5/19/25 at 3:09 p.m., R23 was lying in bed. Call light cord continued to be attached to the wall and was not within reach During an observation on 5/20/25 at 9:58 a.m., R23 was lying in bed. Call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to comprehensively assess and provide appropriate interventions to respect and promote resident rights and meet individual needs for 1 of 3 residents (R1) who had a Wander Guard placed on his wheelchair to restrict his access to the community despite his intact cognition, independent mobility with his electric wheelchair and the facility's failure to attempt least restrictive measures. Findings include: R1's Minimum Data Set, dated [DATE], identified intact cognition without behaviors. R1 felt little interest or pleasure in doing things and felt down, depressed, or hopeless 2 to 6 days out of 7 days and socially isolated himself. R1 felt it was very important to go outside to get fresh air when weather was good. R1 had functional limitation/impairment on both sides on upper and lower extremities. R1 used a electric motorized wheel chair for mobility. R1 required substantial/maximum assistance for toileting hygiene, shower/bathing, low body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 5 of 5 residents (R21, R27, R33, R42, R48,) reviewed for dining services. Findings include: R21's significant change Minimum Data Set (MDS) dated [DATE], indicated R21 was cognitively intact and was independent after setup with eating with supervision as needed. R27's admission MDS dated [DATE], indicated R27 was cognitively intact and was required setup assistance with eating. R33's quarterly MDS dated [DATE], indicated R33 was cognitively intact and was independent after setup with eating. R42's quarterly MDS dated [DATE], indicated R42 was cognitively intact and independent after setup with eating. R48's quarterly MDS dated [DATE], indicated R48 had severe cognitive impairment and required assist of one with eating. During an observation on 3/11/24 at 11:53 a.m., dietary aid (DA)-A placed food onto the steam table from kitchen and checked temperature of food with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to serve food in a safe and sanitary manner to prevent the spread of cross contamination on 1 of 4 hallways reviewed for dining services. This deficient practice had the potential to affect all 15 residents who resided on the blue horizon unit of the facility. Findings include: During an observation on 3/11/24 at 11:49 a.m., cook-B removed food from the oven and placed on the food cart. Dietary aid (DA)-A covered the cart with a cloth and delivered cart to the blue horizon kitchen wing. DA-A removed the cloth covering cart and aluminum foil off food containers and placed food on the steam table. DA-A picked up a pen after checking temperature each time of food containers and wrote temperature down on paper. DA-A opened drawer in kitchen, retrieved spoons and utensils for serving food and placed in food containers. DA-A picked up adaptive plate with right hand, scooped food onto plate and delivered to resident. DA-A opened refrigerator, removed juice container, picked up drinking glass, poured juice into glass,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure medications were administered safely for 2 of 2 residents (R13, R21) who had medications left at the bedside and had been assessed as not safe to self administer those medications. Findings include: R13 R13's quarterly Minimum Data Set (MDS) dated [DATE], identified R13 had moderate cognitive impairment and diagnoses which included Alzheimer's Disease, anxiety and depression. Indicated R13 required supervision or touching assistance for shower/bathing, upper body dressing and personal hygiene. R13's care plan revised 2/29/24, identified R13 had requested staff manage medications while in the facility. R13's care plan interventions included licensed staff and trained medication aide (TMA) would administer medications in a timely and safe manner. R13's Medication Review Report signed 1/25/24, included the following: -Nystatin External Powder 100000 UNIT/Gram (GM) Topical, Apply to Red area between breasts topically as needed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete a discharge summary with recapitulation of stay, a final summary of the resident's status, or medication reconciliation for 1 of 1 residents (R57) who required home health services after discharge. Findings include: R57's admission Minimum Data Set (MDS) dated [DATE], identified R57 was cognitively intact and had diagnoses which included: fractures, hypertension and thyroid disease. Indicated an overall goal for discharge to the community and no referral was made to local contact agency, reason: referral not wanted. R57's care plan revised 12/27/23, identified R57's discharge goal was to discharge to own home. Review of R57's progress notes from 11/30/23 to 12/22/23, revealed: -11/30/23 at 3:30 p.m., R57 admitted from hospital. R57 fell at home and sustained fractures. Physical therapy (PT)/occupational therapy (OT) to evaluate and treat. R57 plans to return home. -12/21/23 at 3:23 p.m., R57 seen by physician and received orders to discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to comprehensively assess incontinence and toileting needs to ensure appropriate bowel and bladder programs/interventions were in place for 2 of 2 residents (R2, R3) who were dependent upon staff for assistance with activities of daily living (ADLs). Findings include: R2's significant change Minimum Data Set (MDS) dated [DATE], identified R2 had severely impaired cognition with occasional wandering behaviors not directed at others. R2 required extensive assistance with bed mobility, dressing, locomotion, toilet use, personal hygiene, limited assistance with transfers, and supervision with eating. R2 was occasionally incontinent of urine and always continent of stool. The MDS identified R2 was not on a urinary or bowel toileting program. R2's diagnoses report dated 8/25/23, identified diagnoses Alzheimer's disease and dementia. R2's care plan dated 7/24/23, identified at risk for impaired urinary incontinence, had mixed incontinence, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$15,592 in federal fines across 1 penalty.

  • $15,592 — penalty dated 2023-08-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VIVIE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 53.4-2.4 vs chain
Staffing 3 of 54.2-1.2 vs chain
Quality measures 2 of 53.4-1.4 vs chain
The other 4 homes this chain runs (chain average 3.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BOGIE, DOUGLASIndividualCORPORATE DIRECTORsince 03/05/2017
BRAATEN, SHARONIndividualCORPORATE DIRECTORsince 03/01/2022
DAHLSENG, ALLENIndividualCORPORATE DIRECTORsince 03/01/2022
ISDAHL, SHARONIndividualCORPORATE DIRECTORsince 03/04/2012
JERGENSON, LAURAIndividualCORPORATE DIRECTORsince 10/29/2015
MCGINTY, JODIIndividualCORPORATE DIRECTORsince 03/01/2021
TALLE, THOMASIndividualCORPORATE DIRECTORsince 03/03/2013
GUGISBERG, MARNIEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 10/10/2022
KNUTE NELSONOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/10/2022
GARCIA, BILLIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/23/2023
URMAN, ANGELAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/10/2022

CMS files one row per role, so the 12 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
-30.5%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 44%Medicare 8%Other / private 48%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$478per resident / day
operating cost
$14,532per month
≈ monthly operating cost
$366per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245402. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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