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Ecumen North Branch

5379 -383rd Street, North Branch, MN 55056 · Non profit - Corporation · 50 certified beds · (651) 237-3000 Medicare & Medicaid certified

Call the home — (651) 237-3000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 14 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no harm-level citations in the current inspection record
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5366 386th St · (855) 324-7843 · Call to confirm hours
Pharmacy
5366 386th St NE · (651) 674-6800 · Call to confirm hours
Grocery
5418 St Croix Trl · (651) 317-2100 · Call to confirm hours
Park
45°30'09. 93°00'38., 9 W 4th St · Typically dawn to dusk
Place of worship
5833 Pecan St · (651) 674-0009

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.6%18.2%15.4%worse
Long-stay residents who lose too much weight6.7%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.4%2.6%2.0%better
Long-stay residents with depressive symptoms7.7%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.5%4.0%3.3%worse
Long-stay residents whose ability to walk worsened38.8%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication0.0%12.5%18.9%check this — see note marked star below the table
Long-stay residents given the seasonal flu vaccine95.1%96.1%95.3%typical
Long-stay residents with pressure ulcers7.9%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control28.5%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.0%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication2.1%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine90.9%82.7%79.4%better
Short-stay residents rehospitalized after admission21.1%23.5%22.6%typical
Short-stay residents with an outpatient ER visit21.1%14.8%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 64 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.3%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
80.8%U.S. median 56.6%
Met the expected recovery
0.47U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 80.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.3%CMS range 42.0–61.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.2–14.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge80.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge80.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.9–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.98
RN hours/ resident / day
1.03
LPN hours/ resident / day
2.49
Aide hours/ resident / day
4.51
Total nurse hours/ resident / day
0.62
RN hoursweekends
62.7%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 50 beds and averages 44.9 residents a day — about 90% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.98 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.01 hrs/resident/day on weekends vs 4.71 on weekdays — 15% thinner on weekends. RN hours go from 1.13 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-07-24)
7
at the previous standard inspection (2024-08-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

14 citations, most serious first — scroll within the box to see all.

  • Potential for harm · Fcited before2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to store food preparation items in a sanitary manner. This had the potential to affect all residents who resided in the facility. Findings include:During observation and interview on 7/22/25 at 11:15 a.m., a tour of the kitchen was completed with the director of culinary services. During the tour, was a stack of 9 large steam table pans on a storage rack to be used for food preparation. The director of culinary services stated those pans were clean and ready to use for food preparation. Upon examining the stack of steam table pans, 5 of 9 steam table pans were stored with visible moisture on the pans. The director of culinary services stated all dishes in the kitchen are to be completely dry before being stored and it looked like these pans were not completely dry. Once the dishes are washed and air dried, they should have been checked to ensure they are dry before placing them on the storage shelf. When dishes are stored wet there is increased risk for germs and bacteria to grow that cause illness. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure damp laundry was not left in overnight in the washing machines used for resident clothing. This deficient infection prevention practice had the potential to impact all 44 residents who resided at the facility. Findings include: During an observation and interview on 07/22/25 at 11:08 a.m., laundry staff (LS-A) stated bed linen and other laundry was sent out to a service, the facility staff only washed resident clothing and mop heads and cleaning cloths at the facility. LSA stated part of the laundry duties included starting a load of mop hands and cleaning rags in the washing machine before leaving for the day. Staff the next morning were responsible for putting the items in the dryer.During an interview on 7/23/25 at 1:15 p.m., with the DON and the infection prevention nurse, both reviewed the facility policy and did not find cleaning supplies specifically addressed in the laundry policy. Both indicated it was possible for bacteria to grow when things were left damp for a prolonged period of time.During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to adhere to the Centers for Disease Control (CDC) recommendations for testing and cohorting during a COVID-19 outbreak for 4 of 5 residents (R7, R31, R36, R39). In addition, the facility failed to ensure staff followed posted transmission-based precaution signs for 2 of 5 residents (R7, R9) reviewed for infection control. These practices had the potential to affect all residents, employees, and visitors of the facility. The CDC's Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic updated 3/18/24, identified for the purposes of this guidance, higher-risk exposures are classified as Healthcare Personal (HCP) who had prolonged close contact with a patient, visitor, or HCP with confirmed SARS-CoV-2 infection and: -HCP was not wearing a respirator (or if wearing a facemask, the person with SARS-CoV-2 infection was not wearing a cloth mask or facemask). -HCP was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were comprehensively assessed for self-administration of medications (SAM) for 1 of 5 residents (R26) reviewed for unnecessary medications. Findings include: R26's significant change Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition and diagnoses of respiratory failure with hypoxia and hemiplegia and hemiparesis of the left side following a cerebral vascular accident (CVA). The MDS also identified R26 needed set up and clean up assistance for eating and oral hygiene. R26's provider orders dated 7/25/24, identified an order for albuterol sulfate solution to be inhaled via nebulizer treatment three times per day and as needed for shortness of breath and wheezing, an order for oxygen via nasal cannula at one to four liters per minute, but did not contain an order to self-administer medication. R26's care plan dated 7/31/24, didn't identify a plan for self-administration of medications. R26's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours as required to address the individualized needs for 1 of 1 resident (R198) reviewed for recent admission. Findings include: R198's admission orders dated 7/31/24, identified R198 was admitted to the facility from a hospital on 7/31/24, with a primary diagnosis of acute on chronic diastolic (congestive) heart failure. admission orders further identified R198 was on two liters of oxygen via nasal cannula. On 8/7/24 at 2:58 p.m., R198's baseline care plan was found to be blank and lacked any information related to R198's care requirements including but not limited to transfer status, activities of daily living performance, assistive device use, impairments, or special treatments such as use of oxygen. During interview on 8/7/24 at 3:24 p.m., registered nurse (RN)-A verified R198's baseline care plan was blank and was not completed within 48 hours of R198's admission. RN-A stated she was aware baseline care plans should be completed within 48 hours and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to review and revise the care plan with current interventions for the care and prevention of pressure ulcers for 1 of 2 residents (R26) reviewed for pressure ulcer care. Findings include: R26's significant change Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition and diagnoses of hypertension, chronic kidney disease, dementia, respiratory failure with hypoxia, peripheral vascular disease (PVD), and hemiplegia and hemiparesis of the left side following a cerebral vascular accident (CVA). The MDS also identified R26 was dependent on staff for assistance with bed mobility, transfers, toilet hygiene, was at risk for and currently had pressure ulcers. R26's provider orders dated 5/23/24, identified orders to care for wounds on the left and right feet, weekly skin checks, weekly wound rounds, shoes only when transferring, and must have Prevalon boots (brand name for padded boots designed to reduce pressure on the heels) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow provider orders for weekly skin assessments for 1 of 2 residents (R26) reviewed for pressure ulcer care. The facility also failed to follow provider orders for an as-needed medication to be administered in response to clinical weight monitoring for 1 of 5 residents (R26) reviewed for unnecessary medications. Findings include: R26's significant change Minimum Data Set, dated [DATE], identified severely impaired cognition and diagnoses of hypertensive heart and chronic kidney disease with heart failure, chronic heart failure (CHF), hypertension, chronic kidney disease, peripheral vascular disease, and pressure wounds to left and right feet. Provider orders for R26 dated 6/25/24, identified orders for: - furosemide (a medication to help remove extra fluid) 20 milligrams (mg) two times per day, and an additional as-needed (PRN) 20 mg dose for weight gain of two pounds or more in a day. - daily weight monitoring with parameters as noted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to have appropriate documentation and physician review for an as needed (PRN) opioid medication ordered for 1 of 5 residents (R11) reviewed for unnecessary medications. Findings included R11's quarterly minimum data set (MDS) dated [DATE], identified R11 was cognitively intact. Diagnoses included paraplegia, anxiety, and depression. R11 was on a scheduled pain mediation regimen and had not received any PRN pain medication or non-medication interventions for pain. R11's provider visit notes from 2/6/24 and 2/16/24, lacked documentation as to why PRN Oxycodone would potentially be needed for severe pain. There were no provider notes for a visit performed on 2/23/24 provided when requested. R11's provider orders dated 8/9/24, identified on 2/23/24, Oxycodone 5 mg by mouth twice daily as needed for severe pain was started and still active. R11's pain score charting was reviewed from 2/1/24 to 8/8/24, was reviewed and pain was frequently rated at a zero out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure food was stored in accordance with regulations for food safety. The facility failed to label and date resident food, and to remove expired food from unit refrigerators. These practices had the potential to affect any residents storing food at the facility. Findings include: During observation on 8/8/24 at 9:15 a.m., [NAME] unit refrigerator was reviewed. One resident meal labeled with name and dated 7/25/24 found in fridge. During observation on 8/8/24 at 9:44 a.m., Wild River unit refrigerator was reviewed. The following items were found in fridge: -plastic container of blueberries, initials 'JK' on sticker, no open date. -hard plastic container of leftover green beans, with resident name and date of '7/30' on sticker. During observation and interview with culinary director (CD) on 8/9/24 at 8:39 a.m., [NAME] unit fridge was reviewed. CD noted resident meal in plastic bag dated 7/25/24. CD stated 'it could still be good' but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-17 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive care plan was developed, and maintained to ensure appropriate fall interventions were provided for 1 of 3 residents (R2) reviewed for resident safety. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE] indicated R2 had impaired cognition, was always continent of bladder and bowel, and had a fall prior to entry. R2's diagnoses included dementia and history of falling. R2's nursing assistant Care Sheet undated indicted R2 was at high risk for falls, but the Care Sheet lacked fall interventions. R2's care plan dated 6/10/24 lacked information related to R2's fall risk and fall interventions. A health status note dated 6/12/24 at 10:16 p.m. indicated R2 was found around 5:15 p.m. sitting on his bathroom floor covered in bowel movement. On 6/14/2024 at 11:58 a.m., nurse practitioner (NP)-A stated all residents should have documented fall interventions. All residents are a fall risk based on previous falls, their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure shared glucometers were sanitized after use for 2 of 8 residents (R6, R79) reviewed for glucometer use; failed to ensure staff completed hand hygiene during medication pass for 2 of 6 residents (R4,R21) observed during medication pass; failed to perform hand hygeine during wound care for 1 of 1 (R15) residents observed for wound care; and failed to display appropirate signage for 1 of 1 resident (R15) who was on contact precautions. Findings include: BLOOD GLUCOSE MONITORING: R79's undated, admission Record identified R79 had a diagnosis of diabetes mellitus with hyperglycemia (elevated blood sugars). R79's undated, Order Summary Report directed to assist R79 with blood sugar checks every day and evening with a start date of 9/19/23. During an observation on 9/26/23 at 11:46 a.m., licensed practical nurse (LPN)-C assisted R79 with checking her blood sugar, LPN-C performed hand hygiene put on gloves, cleaned a tray and then set up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to maintain oxygen equipment according to their own policy to help prevent infection by routinely changing a nasal cannula for 1 of 2 residents (R12) reviewed for respiratory care. Findings include: R12's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition and included a diagnosis of congestive heart failure (CHF). R12 was independent with transfers, dressing, eating, toileting and personal hygiene. R12's undated, Medication Review Report identified an order for oxygen at two liters per minute with a start date of 6/15/23; and to change oxygen tubing weekly on Sundays with a start date of 6/18/23 On 9/25/23 at 3:50 p.m., R12's oxygen tubing was dated 9/4/23 and R12 used the oxygen every night. During an interview on 9/27/23 at 11:17 a.m., licensed practical nurse (LPN)-A stated the oxygen tubing was changed out every Sunday. LPN-A confirmed the tubing on R12's oxygen was dated 9/4/23. During an interview on 9/27/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to utilize antibiotic use protocols to avoid unnecessary or inappropriate antibiotic use for 1 of 1 resident (R15) reviewed for antibiotic use. Findings include: R15's care plan dated 9/5/23, indicated R15 was frequently incontinent of bowel and did not mention Clostridioides difficile (a germ that causes diarrhea and inflammation of the colon; also known as C. difficile) nor antibiotic use. R15's undated, current provider orders included vancomycin HCL (antibiotic) oral capsule 125 mg by mouth every 6 hours for C. difficile for ten days with start date of 9/20/23 and end date of 9/29/23. R15's orders indicated contact precautions for C. difficile every shift with start date of 9/19/23 . R15's health status note by licensed practical nurse (LPN)-B on 9/19/23 at 4:15 p.m., indicated labs were not collected. During interview on 9/26/23 at 1:39 p.m., registered nurse (RN)-A stated R15 was on hospice services and was on an antibiotic for a wound infection. After R15 developed loose bowel movements, R15 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-07-24 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure the previous year's survey results were available to residents and visitors. This had the potential to affect all residents and/or visitors that wished to review the information.Findings include: During observation on 7/23/25 at 9:24 a.m., the facility survey results were located in a green three ring binder at the front desk. The survey results in the binder were results from a survey dated 9/27/23. No other survey results were in the binder. In review of survey results for facility, the last recertification survey was conducted on 8/9/24. Two complaint surveys were conducted on 9/17/24 and 2/13/25. During interview on 7/24/25 at 10:45 a.m., administrator stated he was responsible for maintaining the survey results binder. Administrator confirmed the last recertification survey, and two complaint surveys were not in the binder. Administrator stated he would update the survey binder.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ECUMEN — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.4-0.4 vs chain
Health inspection 3 of 53.0≈ chain avg
Staffing 4 of 54.6-0.6 vs chain
Quality measures 3 of 53.2-0.2 vs chain
The other 4 homes this chain runs (chain average 3.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ECUMENOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/1988
BJERKETVEDT, SCOTTIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/25/2020
CROCKETT, SUSANIndividualCORPORATE DIRECTORsince 06/01/2021
DADY, JAMESIndividualCORPORATE DIRECTORsince 06/01/2019
KENDRICK, SHELLEYIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 02/04/2019
PETRABORG, JOHNIndividualCORPORATE DIRECTORsince 06/01/2020
ULVESTAD, NANCYIndividualCORPORATE DIRECTORsince 06/01/2019

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.9M
Net patient revenuemost recent cost report
-118.8%
Operating marginrevenue minus expenses
$191K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 40%Medicare 9%Other / private 52%

This home reported $191K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,038per resident / day
operating cost
$31,540per month
≈ monthly operating cost
$474per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245370. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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