Las Estancias by Pure Health
3620 Las Estancias Dr SW, Albuquerque, NM 87121 · For profit - Corporation · 120 certified beds · (505) 632-3018 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.6% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.5% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.0% | 0.9% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.0% | 2.0% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.3% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 14.4% | 11.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.2% | 14.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.7% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.9% | 14.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.7% | 86.4% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 17.9% | 22.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 10.2% | 15.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.62 | 1.65 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.88 | 2.81 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
68.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 222 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 70.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 133 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 44% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 68.1%CMS range 60.8–75.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.7–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 74.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 73.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.9–9.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 111.0 residents a day — about 92% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 4.17 on weekdays — 19% thinner on weekends. RN hours go from 0.64 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · Dcited before2026-01-08 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate vision services for 1 (R# 1) of 1 (R #1) resident reviewed for outside vision services, when:The facility did not adhere to the care plan and failed to schedule a vision appointment for approximately three months. This deficient practice is likely to result in residents being unable to achieve their full visual potential, thereby diminishing their quality of life.The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE].B. Record review of R #1's care plan dated 09/07/25 revealed R #1 was diagnosed with Hyperopia (a common vision condition in which distant objects are clear, but close objects look blurry). A facility intervention was to arrange consultation with eye care practitioner as required. C. Record review of R #1's electronic health record (EHR) dated 07/07/26, revealed there was no documentation indicating R #1 had a vision appointment completed or was scheduled for a vision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and serve food under sanitary conditions when staff failed to ensure: 1. All items were labeled and dated in the kitchen refrigerator. 2. The counter tops and shelves were clean. 3. The floors throughout the kitchen were clean. 4. The heated plate dispenser (a device used to heat and store plates prior to use) was clean. These deficient practices are likely to affect all 115 residents listed on the resident census provided by the Administrator on 02/17/25 and are likely to lead to foodborne illnesses in residents. The findings are: A. On 02/17/25 at 10:15 am, observation of the kitchen revealed the following: 1. Two liquid pitchers, one was full of red liquid, and one was full of white liquid, on the bottom shelf in the refrigerator was not labeled to indicate the type of contents and not dated with the date the liquid was made. 2. The counter tops and shelves throughout the kitchen had food particles, spilled liquid, and dust on them. 3. The floors throughout the kitchen had food particles, spilled liquid, trash, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to develop and implement an accurate, person-centered comprehensive care plan for 4 (R #4, R #72, R #109, and R #164) of 9 (R #3, R #4, R #8, R #37, R #46, R #62, R #72, R #109 and R #164) residents reviewed for care plans. This deficient practice is likely to result in staff being unaware of the current and actual needs of the residents. The findings are: R #4 A. Record review of R #4's face sheet revealed R #4 was admitted to the facility on [DATE] with the following diagnoses: 1. Acute osteomyelitis (a bone infection that develops rapidly and is characterized by inflammation and destruction of bone tissue), right ankle and foot, 2. Abnormalities of gait and mobility (a deviation from the normal pattern of walking), 3. Lack of coordination, 4. Chronic pain syndrome (a condition characterized by persistent pain that lasts for at least three months and significantly impacts daily life), 5. Muscle wasting and atrophy (a condition where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and observation, the facility failed to ensure staff served meals that were attractive and palatable (pleasant to taste) for 8 (R #'s 4, 12, 37, 46, 99, 105, 108, and 165) of 10(R #'s 4, 8, 12, 37, 46, 48, 99, 105, 108, and 165) residents reviewed for meal quality. This deficient practice reduces residents' ability to eat and enjoy meals, may decrease their quality of life, and could likely lose weight. The findings are: A. On 02/17/25 at 11:17 am, during an interview, R #108 stated the food does not taste good, it is overcooked. R #108 stated that the food is not palatable. R #108 stated that they are not getting vegetables very often either and when they do they are usually overcooked. B. On 02/17/25 at 11:22 am, during an interview, R #46 stated the food is not hot, always cold, is poor quality of food, not abiding by national diets. Every time they change managers the food gets worse. There have been three managers in three years. C. On 02/17/25 at 11:55 am, during lunch observation, residents were served shredded pork roast, oven fried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide respiratory care (health care discipline specializing in the promotion of optimum cardiopulmonary (promotion of health and wellness in the respiratory system (lungs)) function, that was consistent with professional standards of practice for 2 (R #46 and R #62) of 5 (R #4, R #8, R #46, R #62 and R #72) resident sampled for respiratory care when staff failed to change R #46's and R #62's nasal cannula (medical device to provide supplemental oxygen therapy to through the nose) within seven days of the previous change. This deficient practice could likely cause the nasal cannula to become obstructed, non-functional, and unsanitary and not provide the resident with the oxygen needed. The findings are: R #46 A. On 02/17/25 at 11:35 AM, during an observation of R #46's room, revealed R #46 had an oxygen concentrator (a device that removes nitrogen from the air to provide oxygen-enriched air) by his bed and nasal cannulas (a thin, flexible tube that delivers oxygen through the nose) hanging on his bed. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-21 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to offer COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough and capable of progressing to severe symptoms and in some cases death, especially in older people and those with underlying health conditions) vaccinations to 1 (R #8) of 5 (R #3, R #4, R #8, R #15, and R #46) residents reviewed for COVID-19 vaccinations. This deficient practice could likely result in residents getting COVID-19. The findings are: A. Record review of R #8's Electronic Health Record (EHR) revealed the record did not contain any COVID-19 vaccine forms which indicated staff offered or administered the COVID-19 vaccine to the resident. B. On 02/21/25 at 11:15 am, during an interview with the DON, she confirmed R #8's EHR does not contain any evidence that the facility offered the COVID-19 vaccination to R #8.
- Potential for harm · E2025-02-21 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nurse Aides (CNAs) received the required in-service training of 12 hours per year for 3 (CNA #1, CNA #2, and CNA #3) of 5 (CNA #1, CNA #2, CNA #3, CNA #4, and CNA #5) CNAs reviewed for required in-service training. This deficient practice is likely to result in the CNAs not receiving the necessary training to meet the care needs of the residents. The findings are: CNA #1 A. Record review of CNA #1's personnel file revealed CNA #1's Caregiver Criminal History Screening (background check for employment at the facility) was cleared on 07/31/22. B. Record review of CNA #1's in-service training Transcript Report, dated 02/21/25, revealed CNA #1 did not complete any training past 08/07/23. C. On 02/21/25 at 1:23 pm, during an interview with the Administrator (ADM), she confirmed the facility does not have any evidence of CNA #1 completing any training past 08/07/23. The ADM confirmed CNA #1 continued to work shifts providing care for residents in the facility even though the facility has no proof of ongoing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR; a screening to help ensure that individuals are not inappropriately placed in nursing homes for long term care) assessment was accurate for 1 (R #3) of 4 (R #3, R #8, R #37, and R #112) residents reviewed for PASRR accuracy. This deficient practice is likely to result in the residents not receiving the services they need. The findings are: A. Record review of R #3's admission Record revealed R #3 was admitted into the facility on [DATE] with multiple diagnoses including: 1. Major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), 2. Unspecified psychosis (mental disorder) not due to a substance or known condition, 3. Schizoaffective disorder (a mental condition that causes both psychosis and mood problems), 4. Other specified anxiety (feelings of fear or apprehension)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure staff revised the care plan for 1 (R # 21) of 1 (R # 21) resident reviewed when staff failed to: 1. Update R 21's plan of care to include fall prevention and interventions. 2. Update R #21's plan of care to include oxygen therapy. 3. Update R #21's plan of care to include vision loss under ADL (activities of daily living) self-care performance deficit. This deficient practice is likely to result in staff not being aware of residents' care needs and preferences, and residents not receiving the needed care. The findings are: A. Record review of R #21's admission Record revealed R #21 was admitted to the facility on [DATE] with the following multiple diagnoses: 1. Type 2 diabetes mellitus (DM2, a condition that results from insufficient production of insulin, causing high blood sugar) with diabetic chronic kidney disease (CKD; impaired kidney function), and polyneuropathy (a type of neuropathy (general diseases or malfunctions of the nerves) that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to adequately monitor for the stop on the antibiotic for 1 (R #109) of 1 (R #109) resident reviewed for stop date on an antibiotic. This deficient practice could likely lead to overuse of an antibiotic and lead to multi-drug-resistant infections, antibiotic resistance and poor patient outcomes. The findings are: A. Record review of the facility's resident dashboard (an overview of the electronic health record) dated 02/07/25 revealed R #109 was admitted on this date. admission diagnosis includes, malignant neoplasm of the tongue (cancer of the tongue), unspecified; dysphagia (difficulty swallowing), unspecified; otitis media (inflammation of the ear) of the ear; other lack of coordination (poor muscle control); dehydration (lack of total body water); malignant neoplasm of the head, neck and face (cancer that has spread to the neck, head and face); and cognitive communication deficit (brain's inability to communicate effectively). B. Record review of R #109's Progress Note dated 02/18/25 at 11:33 am, revealed the physicians…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2025-02-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to offer the influenza (for Flu virus, a highly contagious viral respiratory infection that affects the nose, throat, and sometimes the lungs) vaccine for 1 (R #8) of 5 (R #3, R #4, R #8, R #15, and R #46) residents reviewed for immunizations. If residents are not given the opportunity to consent or decline the vaccine as appropriate against the flu, then they have a higher likelihood of contracting the illness and spreading it to other residents in the facility. The findings are: A. Record review of R #8's Electronic Health Record (EHR) revealed staff failed to offer the influenza vaccination to R #8. B. On 02/21/25 at 11:15 am, during an interview with the DON, she confirmed R #8's EHR does not contain any evidence that the facility offered the influenza vaccination to R #8.
- Potential for harm · E2023-11-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to properly store medications in a medication cart. This deficient practice has the likelihood to result in all 36 residents in 100 hall, and all 18 residents in the 300 hall that were identified on the census list provided by the administrator on [DATE], to receive expired or improperly temperature-controlled medications that have either lost their potency or effectiveness. The findings are: A. On [DATE] at 9:43 am, one white loose tablet, stamped with C5, lay under the medication cards in the 300 hall medication cart. B. On [DATE] at 9:54 am, two yellow tablets, labeled SG and LT, one large white tablet labeled SG, and one white tablet labeled M10, lay under the medication cards in the 100 hall medication cart. C. On [DATE] at 9:45 am, during an interview, Licensed Practical Nurse (LPN) #1 stated loose medications are not allowed in the medication carts and must be destroyed when found according to facility policy. LPN #1 did not know how long the loose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain a process of ensuring antipsychotic medications (medications that alter brain chemistry to help reduce psychotic symptoms like hallucinations, delusions and disordered thinking) are prescribed to treat a specific condition as diagnosed and documented in the clinical record for 1 (R #55) of 2 (R #26 and R #55) residents reviewed for the use of psychotropic medication. This deficient practice could likely result in residents receiving a psychotropic medication without a corresponding active diagnosis. The findings are: A. Record review of R #55's electronic health record (EHR) revealed R #55 was admitted to the facility on [DATE] with the diagnosis of schizophrenia [a disorder that affects a person's ability to think, feel, and behave clearly, including delusions (false beliefs), hallucinations (seeing or hearing things that don't exist), unusual physical behavior, and disorganized thinking and speech], date of onset 09/22/23. B. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain proper infection prevention measures by: 1. Not wearing the proper personal protective equipment (PPE) before entering a resident's room under droplet precautions (set of measures to prevent the transmission of bacteria and viruses that are spread through respiratory liquid). 2. Not performing hand hygiene between residents. This deficient practice could likely result in the spread of infectious agents (viruses and bacteria) between the 36 residents in the 100 hall. The findings are: Findings: A. Review of the CDC guidance, titled Use Personal Protective Equipment (PPE) When Caring for Patients with Confirmed or Suspected COVID-19, dated 06/03/2020, health care workers shall wear N95 mask, face shield or goggles, clean gloves, and isolation gown when treating covid positive patients. B. On 11/16/23 at 10:10 observation on the 100 hall revealed the central supply aide (CS) wore a surgical mask and gloves and entered room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-17 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1. Reconcile medications (to identify active medications and remove discontinued medications) during discharge; 2. Follow physician's order to create a referral. This deficient practice affected 2 (R #265 and R #6) of 5 (R #6, R #13, R #55, R #85, and R #265) residents reviewed for safe discharge and disease management. This deficient practice could likely result in an erroneous administration of medication and residents not feeling well due to a lack of consultation. Findings related to Medication Reconciliation: A. On 11/14/23 at 11:19 am, during an interview, the family member of R #265 said the discharge nurse at the facility gave her the resident's medication in a plastic bag, but the nurse did not tell her what to do with the medications. The family member said the resident had a doctor's appointment on the Friday after her discharge. The doctor told them to go to the emergency room, because the resident's heart rate was high. The family member…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-22 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of oxygen saturation levels falling below and failed to notify the physician of a conflict with a residents dialysis schedule and not receiving some medications for 3 (R #156, 161 and 164) of 3 (R #s 156, 161 and 164) residents being looked at for vitals and medications. This deficient practice could likely cause an underlying condition to go untreated and a resident to receive medications inconsistently, causing harm to the residents. The findings are: Resident #156 A. Record review of the face sheet for R #156 indicated that he had an out of normal range oxygen saturation level (normal is above 90%) of 72% on room air (was not using supplemental oxygen) dated 08/15/22 documented at 4:26 am. B. Record review of the physician orders for R #156 indicated that resident was not prescribed supplemental oxygen for day or night time use. C. Record review of the progress notes did not reveal any documentation or notification for the low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-22 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a baseline care plan within 48 hours after admission to include the minimum healthcare information for 3 (R #'s 161, 162, and 254) of 4 (R #'s 76, 161, 162, and 254 ) residents reviewed for baseline care plans. This deficient practice may likely result in a lack of appropriate and consistent care for any affected resident. The findings are: Findings for R #161: A. Record review of the face sheet indicated that R #161 was admitted on [DATE] and the baseline plan was opened on 08/03/22. B. Record review of the hospital discharge document dated 08/01/22 indicated that R #161 was going to Dialysis (a process of filtering and removing waste products from the bloodstream) three times per week prior to admission to the facility. C. Record review of the baseline care plan revealed that no Focus, Goal or Intervention was listed for Dialysis on R #161's base line care plan. Findings for R #162: D. Record review of the face sheet for R #162 indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement (put into place) a comprehensive person-centered care plan for 2 (R #63 and #76) of 3 (R #63, #76 and #305) residents reviewed for care plans. This deficient practice could likely result in staff's failure to understand and implement the needs and treatments of the residents. The findings are: R #63 A. Record review of Face Sheet dated 05/17/22 for R #63 revealed an initial admission date of 10/05/18 and included Dementia (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life) with Behavioral Disturbances as a diagnosis. B. Record review of Minimum Data Set (MDS) dated [DATE] for R #63 revealed, Section I - Active Diagnoses - Neurological (Nervous System) - Non-Alzheimer's Dementia (dementia not caused by Alzheimer's Disease [a specific progressive disease of the brain that slowly causes impairment in memory and cognitive function]); Section V - Care Area Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-22 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide medications as per physicians' orders for 2 (R #80 and 255) of 2 (R # 80 and 255) residents noted to have missed ordered doses of medication because the medications were not available to administer at the times that they were scheduled to be given This deficient practice may likely result in residents failing to achieve their highest level of well being. The findings are: A. Record review of admission Record revealed R #80 was admitted to the facility on [DATE] with a diagnosis of fractures of the right and the left patellas [knee caps]. B. Record review of admission Record revealed R #255 was admitted to the facility on [DATE] with the following diagnoses: osteomyelitis of vertebrae [bone infection in spine] as well as respiratory failure with hypoxia [do not have enough oxygen in your blood]. C. On 08/17/22 at 8:20 am, during an interview with Certified Medication Aide (CMA) #2 she stated she did not have one of the provider ordered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-22 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the medication error rate did not exceed 5% by failing to give ordered medications timely for 2 (R #80 and 255) of 7 (R #'s 52, 80, 85, 93, 154, 158 and 255) residents reviewed for medication administration. This resulted in seven errors out of forty opportunities for error and an error rate of 17.5 percent. If medications are not administered as ordered, residents are likely to experience an exacerbation [sudden worsening] or lack of relief from symptoms that the medication was ordered to prevent. The findings are: Findings for R # 80: A. Record review of Provider orders for Tylenol for R #80 revealed, on 08/10/22 the following was ordered, Tylenol Extra Strength Tablet (Acetaminophen) Give 500 mg (milligrams) by mouth every 4 hours for Pain (enteric coated) while awake. B. On 08/17/22 at 8:17 am, during observation of medication administration by Certified Medication Aide (CMA) # 2, she prepared a dose of 500 milligrams (mg.) non-enteric [enteric dissolves in intestines instead of stomach] coated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-22 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that medical records were complete and accurate for 3 (R #'s 37, 80 and 254) of 3 (R #'s 37, 80 and 255) residents noted to lack the necessary documentation or have inaccurate documentation in their medical records. This deficient practice may likely have a negative impact on the well being of any resident affected as caregivers may not have the information needed to provide optimum care. The findings are: Findings for R #80: A. Record review of admission Record revealed R #80 was admitted on [DATE] with the diagnosis of fractures of the right and the left patella [knee caps]. B. Record review of Provider medication orders revealed on 08/10/22, Tylenol Extra Strength Tablet (Acetaminophen) [pain relief medication] Give 500 mg by mouth every 4 hours for Pain (enteric coated) [enteric coated medications are meant to dissolve in the intestine instead of the stomach] while awake. C. On 08/17/22 at 8:20 am, during an interview with the Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide care and treatment in accordance with professional standards of practice 1 (R #60) of 1 (R #60) resident looked at for medication issues. This deficient practice could likely cause confusion with nursing staff around when to give and not give certain medications and cause the resident to receive inconsistent treatment. The findings are: A. On 08/15/22 at 11:41 am, during an interview with R #60, she stated that she is not getting all of her medications. B. Record review of the physician orders indicated that the resident was taking the following medications: (this does not include all medications that resident is taking). The physician orders do not indicate to hold for any reason. -Spironolactone (Spironolactone is used to reduce swelling from liver disease and nephrotic syndrome. It's also used to treat high blood pressure and heart failure) Tablet 25 mg (milligrams) Give 1 tablet by mouth one time a day for hf (heart failure). Start date 07/10/22. This is scheduled for AM administration. -Metoprolol Tartrate (is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview the facility failed to provide ADL (Activities of Daily Living) with trimming toenails for 1 (R #37) of 1(R #37) resident sampled for ADL care. This deficient practice could likely result in residents becoming depressed (mood disorder that causes a persistent feeling of sadness and loss of interest) anxious (experiencing worry, unease, and nervousness about an uncertain outcome), and lacking self-worth. The findings are: A. On 08/22/22 at 11:29 am, during an observation and interview with R #37, she stated that she needs her toenails cut they have not been cut for a while. It was observed that R #37's toenails were long and some of her nails were curled under her toes on both feet. B. Record review of R #37's nursing progress notes dated 02/10/22 revealed that R #37 has not had her nails trimmed since 02/10/22. C. On 08/22/22 11:37 am, during an interview with License Practical Nurse (LPN) #3, she confirmed that R #37's toenails were long and curled under her toes and that her toenails needed to be cut.
- Potential for harm · Dcited before2022-08-22 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that 1 (R #76) of 1 (R #76) resident reviewed for hearing, kept track of proper assistive devices to maintain his hearing. If the facility is not assisting residents in accessing treatment and devices to maintain their hearing, residents are likely to lose their ability to hear and communicate. The findings are: A. Record review of Face Sheet dated 07/19/22 for R #76 revealed this as the initial admission date. B. Record review of MDS dated [DATE] for R #76 revealed, Section B - Hearing, Speech, and Vision - Ability to hear (with hearing aid or appliance, if normally used) - Minimal Difficulty. Hearing Aid or other appliance used - Yes . Section V - Care Area Assessment Summary - Communication triggered [due to hearing impairment]. C. Record review of Care Plans for R #76 revealed no care plan to address Hearing Concerns. D. On 08/16/22 at 11:52 am, during an interview, R #76 stated that without his hearing aids he could not hear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-22 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to have physician orders for monitoring the shunt site (a hemodialysis shunt, graft, or fistula provides vascular access for hemodialysis, a treatment that cleans the blood by removing wastes and excess water from the body) for 1 (R #16) of 3 (R #16, 161 and 162) residents reviewed for dialysis care. This failed practice could potentially result in staff not being unaware of changes that could occur for a resident on dialysis. The findings are: A. Record review of the physician orders indicated that R #16 goes out to dialysis on Tuesday, Thursday and Saturdays in the morning. B. Record review of the Treatment Administration Record (TAR) for the month of August 2022, indicated that R #16 had the following orders: -Dialysis - Check site (shunt site) for bleeding and signs or symptoms of infection every shift. Start date 07/01/22. Discontinue date 08/05/22. -Dialysis - Check Thrill and Bruit (a rumbling or swooshing sound caused by the flow of blood through the fistula. the bruit can be felt on the overlying skin as a vibration,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-22 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure that 1 (R #63) of 1 (R #63) residents who were diagnosed with Dementia [a group of symptoms that together affect the memory, normal thinking, communicating and reasoning ability of a person] had a comprehensive care plan developed/implemented to address the resident's individual needs. This deficient practice could lead to residents experiencing an avoidable decline in their physical and mental health. The findings are: A. Record review of Face Sheet dated 05/17/22 for R #63 revealed an initial admission date of 10/05/18 and included a Dementia (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life) with Behavioral Disturbance diagnosis. B. Record review of MDS (Minimum Data Set) dated 07/15/22 for R #63 revealed, Section I - Active Diagnoses - Neurological (relating to the nervous system) - Non-Alzheimer's Dementia (term referring to changes in the brain that affect memory and the ability to perform daily abilities) . Section V - Care Area Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-22 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure medically-related social services were provided for 1(R #102) of 1 (R #102) resident that was identified as needing assistance with funding for services repairing his broken electric wheelchair. This deficient practice could likely result in a residents decline in physical functioning and the onset of feelings of depression (mood disorder that causes a persistent feeling of sadness and loss of interest) and isolation (the sense of being alone, separated from others, either socially or emotionally. The findings are: A. Record review of R #102's face sheet revealed admission date of 05/02/19 with diagnoses: Respiratory disease (disorders of the airways and the lungs that affect breathing), neuromuscular dysfunction of bladder (lacks bladder control), retention of urine (condition in which you cannot empty all the urine from your bladder), cognitive communication deficit (an impairment in thought organization, sequencing, attention, memory,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that the attending physician accurately documented in the resident's medical record his or her rationale for not following the pharmacist recommendations for 1 (R #63) of 1 (R #63) sampled for drug (medication) regimen review (thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences [undesirable effects of medication]). This deficient practice could likely result in residents receiving medications that may have adverse consequences, receiving medications longer than needed or at a higher or incorrect dose. The findings are: A. Record review of Face Sheet dated 05/17/22 for R #63 revealed an initial admission date of 10/05/18 and included the following diagnoses: Dementia (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life) with Behavioral Disturbance, Developmental Disorder of Scholastic Skills (conditions characterized by a significant difference between an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PUREHEALTH — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 3.5 | +1.5 vs chain |
| Health inspection | 4 of 5 | 3.1 | +0.9 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 5 of 5 | 4.6 | +0.4 vs chain |
The other 7 homes this chain runs (chain average 3.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PH OPS OF LAS ESTANCIAS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| TX NM OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| BGAF HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| KCCJ1 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| LBEI HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| BELL, KEVIN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| CAMPION, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 07/01/2022 |
| GOTTESMAN, ATARA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, AVA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, BORUCH | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, ELI | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, HELENE | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, TALIA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, YAFFA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| GOTTESMAN, ZIPORA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 07/01/2022 |
| DWIGHT MORTGAGE TRUST LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 07/01/2022 |
| BUTUC, RADU | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/21/2024 |
| FRASER, SIOBAUGHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2022 |
| GONZALEZ-ROBERTS, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2022 |
| GRICE, JOLIETTE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/10/2023 |
CMS files one row per role, so the 28 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325126. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.