Alice Hyde Medical Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 135 beds and averages 108.8 residents a day — about 81% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.82 on weekdays — 14% thinner on weekends. RN hours go from 0.73 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

19 citations, most serious first. The 11 most serious are shown; the remaining 8 are one tap away and print in full.

• Actual harm · Gcited before2026-03-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review during a survey, the facility failed to ensure residents were free from abuse of any type. Specifically, (a) the facility failed to implement care planning interventions to appropriately address Resident #2 who had a documented history of sexually inappropriate behaviors. This resulted in Resident #1 being sexually assaulted by Resident #2. Using the reasonable person concept, as referenced on the Centers for Medicare and Medicaid Services Psychosocial Outcome Severity Guide, the facility's failure to protect residents from sexual abuse resulted in psychosocial harm to Resident #1 that was not Immediate Jeopardy. (b) Resident #3 had a behavior care plan that documented they demonstrated verbally and physically abusive behavior. On [DATE], a behavior care plan note documented Resident #3 was placed on 15-minute checks for safety due to shoving a staff member and telling other residents to shut up and for pointing at them. On [DATE], the facility failed to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-03-06 · tag F0627 — isolated
  Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview conducted during the survey, the facility failed to allow one (1) of three (3) residents (Resident #2) to return to the facility to their previous room or immediately upon the first availability of a bed. Specifically, Resident #2, who was on leave at the hospital, was not allowed to return to the facility despite Family Member #2 wanting Resident #2 to return to the facility when they were ready to be discharged from the hospital. Family Member #2 was informed the facility would not accept Resident #2 back and was directed to speak with the social worker/discharge planner at the hospital to assist with arranging an alternative placement. Director of Nursing #1 stated Resident #2 could not be kept on one to one (1:1) supervision after 15-minute checks for safety had failed.This is evidenced by: Cross reference: F600 - Free from Abuse and Neglect The facility policy titled, Transfer and Discharge Rights created 01/2001, released 01/2024, documented its purpose was to ensure transfer and discharges were appropriate to the resident's needs and in…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-12-19 · tag F0600 — failed to protect residents from abuse and neglect — pattern
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during an abbreviated survey (Case #578139, 578179, and 578120), the facility did not ensure residents were free from neglect for three (3) (Resident #s 7, 105, and 119) of seven (7) residents reviewed for neglect. Specifically, for Resident #7, the facility staff did not perform toileting activities every two (2) hours as care planned; for Resident #105, the facility staff did not use two people to transfer the resident despite being care planned for a two person assist transfer; and for Resident #119, facility staff did not put the resident's bed alarm on when they put the resident back to bed. The care plan violations led to all three residents falling. This is evidenced by: The facility policy and procedure titled Abuse Prevention and Reporting, dated 2/2023, documented that all residents of the facility were to be free from abuse, neglect, mistreatment, misappropriation of property, and involuntary seclusion. The facility shall not permit verbal, mental,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-12-19 · tag F0656 — failed to write and follow a full care plan — pattern
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the recertification survey, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet the resident's medical, nursing, mental, and/or psychosocial needs for four (4) (Resident #'s 81 and 82) of 24 residents reviewed. Specifically, Resident #81's activities care plan was not person centered to meet the resident's activity needs and one to one visits were not provided as care planned; and Resident #82's Comprehensive Care Plan did not include the residents use of a lap belt and how to manage it. This is evidenced by: The policy titled Comprehensive Care Plan dated 4/2024, documented the facility would implement a person-centered care plan for each resident that met their needs; to include nursing, medical, rehabilitation, activities, and social services. Each resident's care plan would be developed based on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-12-19 · tag F0679 — failed to provide activities — pattern
  Provide activities to meet all resident's needs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a recertification survey, the facility did not ensure that it provided an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community for three (3) (Resident #s17, 79 and 81) of three (3) residents reviewed for activities. Specifically, Resident #s 17, 79 and 81 were not provided with activities that met the residents' preferences and cognitive abilities. This is evidenced by: The Policy and Procedure titled; Activity Calendar, dated 1/2024, documented the facility would provide opportunities for residents to use their mental and physical capabilities through participation (on an individual or group basis) in recreational, social, or other meaningful activities. The Policy and Procedure…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-19 · tag F0604 — failed to not use physical restraints improperly — isolated
  Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review and interviews conducted during a recertification survey, the facility did not ensure residents were free from physical restraints imposed for purposes of discipline or convenience that were not required to treat the resident's medical symptoms, used for the least amount of time, and did not document ongoing re-evaluation of the need for restraints for one (1) (Resident #82) of three (3) residents reviewed for physical restraints. Specifically, Resident #82 did not have a physician's order for the use of a wheelchair lap belt restraint and there was no evidence of a quarterly assessment/evaluation being completed for its use. The is evidenced by: The facility Policy and Procedure titled Restraints, dated 12/2002 and released 6/2024, documented a physical restraint was defined as any manual, physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual could not remove easily and that restricted freedom of movement or normal access to one's body. An example of standard restraints used included…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-19 · tag F0760 — failed to prevent significant medication errors — isolated
  Ensure that residents are free from significant medication errors.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record review conducted during the recertification and abbreviated survey (Case #578117), the facility did not ensure residents were free from significant medication errors for one (1) (Resident #46) of seven (7) residents reviewed for significant medication errors. Specifically, Resident #46 was administered and received seven (7) medications that were ordered for another resident. This is evidenced by: Resident #46 The policy titled Medication Administration dated 6/2023, documented under supportive data: A.) the medication nurse was personally responsible for every drug they administered; B.) positively identified the resident before administering drugs with instruction to check the resident's identification and ask the resident to state their name and if unable to identify self, ask staff to identify the resident; C.) read the drug label at least 3 times; D.) properly position the resident (if necessary) before administering the drug; E.) provide privacy when administering any injection; F.) before administering any drug, review the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Past Non-Compliance
• Potential for harm · Dcited before2025-02-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record reviews and interviews during an abbreviated survey (Case #NY00369068), the facility did not ensure 1 (Resident #1) of 3 residents reviewed were free from verbal abuse. Specifically, Resident #1 was not protected from verbal abuse by staff members. This is evidenced by: The policy and procedure titled Abuse Prevention and Reporting, dated 6/2023, documented the facility would not permit verbal, mental, sexual, or physical abuse. Resident #1 was admitted to the facility with the diagnoses of dementia, emphysema (a chronic lung disease that progressively damages the aveoli, or tiny air sac, in the lungs), and atrial fibrillation (irregular heart rate). The Minimum Data Set (an assessment tool) dated 12/02/2024 documented the resident could understand, be understood by others, and was cognitively intact. The Comprehensive Care Plan titled Behavior last revised on 2/28/2024 documented resident was physically aggressive with staff. Intervention included; monitor behavior and intervene and report to Registered Nurse and physician Facility's Investigation Report dated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-06-11 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews during an abbreviated survey (Case #NY00334727), the facility did not ensure all alleged violations of abuse, neglect, or mistreatment, including injuries of unknown source were immediately reported to the State Agency for 1 (Resident #20) of 4 residents reviewed for abuse. Specifically, Resident #20 was left unattended on 2/29/2024 at 12:25 PM, fell, and sustained injury while ambulating. Resident #20's care plan documented the resident required a staff member assist with transfers and ambulation. The incident was not reported to the Department of Health until 3/01/2024 at 2:18 PM. This is evidenced by: Resident #20 was admitted to the facility with diagnoses of Alzheimer's disease (a type of dementia that affects memory, thinking, and behavior), unspecified dementia with behavioral disturbance (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), and type 2 diabetes (a chronic condition that happens when a person has persistently high blood sugar levels). The Minimum Data…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-04-15 · tag F0656 — failed to write and follow a full care plan — pattern
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews during an abbreviated survey (Case #s NY00301319, NY00313776, NY00318247, NY00318964, and #NY00324492) dated 3/18/2024 through 3/29/2024, the facility did not ensure the facility implemented a comprehensive person-centered care plan for each resident for 5 (Residents #6, 15, 19, 23, and 24) of 25 residents reviewed for comprehensive care plans. Specifically, for Residents #6, 15, and 19, 15-minute safety checks were not completed; Resident #23's bed was not in a low position and appropriate footwear was on the resident on 8/26/2022; and Resident #24's, bed alarm was not in place before the resident was put to bed on 6/11/2023 as per resident care plans. This is evidenced as follows: The Policy and Procedure titled, Fall Assessment, Prevention and Management, dated 1/2024, indicated the prevention tools available to use in the prevention of a fall included 15-minute observation sheet and alarms (bed mat, chair mat and personal alarm). Resident #6 Resident #6 was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews during an abbreviated survey (Case #NY00324492), the facility did not ensure the resident's environment remained as free of accident hazards as was possible for 1 (Resident #15) of 5 residents reviewed for accidents. Specifically, Resident #15 was found on the floor on 9/19/2023, bed was not in a low position, call light not within reach, and resident had no socks on. This is evidenced as follows: Resident #15 Resident #15 was admitted to the facility with diagnoses of heart failure, type 2 diabetes mellitus, and end stage renal disease. The Minimum Data Set (an assessment tool) dated 9/22/2023, documented the resident could be understood and could usually understand others with a Brief Interview of Mental Status indicated moderate cognition impairment. The Policy and Procedure titled, Fall Assessment, Prevention and Management, dated 1/2024 documented the prevention tools available to use in the prevention of a fall included 15-minute observation sheet and alarms (bed mat, chair mat and personal alarm). The Comprehensive Care Plan titled,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to UNIVERSITY OF VERMONT HEALTH NETWORK — 3 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 69 rows in the source record cover these 38 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in NY