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O'neill Healthcare Lakewood

13900 Detroit Ave, Lakewood, OH 44107 · For profit - Individual · 114 certified beds · (216) 228-7650 Medicare & Medicaid certified

Call the home — (216) 228-7650 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Nov 2018Resident-funds citation (F0569)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Nov 2018
  • it has a citation for mishandling residents’ money or property (F0569)
  • a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)
  • about 22% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
14601 Detroit Ave · (216) 521-3924 · Call to confirm hours
Pharmacy
Pharmacy0.2 mi
14100 Detroit Ave.
Grocery
14000 Detroit Ave · (216) 226-3948 · Call to confirm hours
Park
13823 Merl Ave · (216) 529-6815 · Typically dawn to dusk
Place of worship
14224 Detroit Ave · (216) 230-8652

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.6%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight5.5%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms32.8%30.1%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury7.7%3.2%3.3%worse
Long-stay residents whose ability to walk worsened3.1%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication30.3%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine93.1%94.5%95.3%typical
Long-stay residents with pressure ulcers3.1%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control32.4%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.0%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine69.6%75.6%79.4%worse
Short-stay residents rehospitalized after admission24.5%24.9%22.6%typical
Short-stay residents with an outpatient ER visit14.8%12.9%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 158 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.9%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
70.7%U.S. median 56.6%
Met the expected recovery
0.45U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 70.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.9%CMS range 43.1–55.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 8.0–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge70.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified74.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 5.0–11.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
1.19
LPN hours/ resident / day
1.95
Aide hours/ resident / day
3.65
Total nurse hours/ resident / day
0.36
RN hoursweekends
52.7%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 114 beds and averages 90.2 residents a day — about 79% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.85 on weekdays — 19% thinner on weekends. RN hours go from 0.56 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2023-08-31)
3
at the previous standard inspection (2020-01-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

25 citations, most serious first. The 10 most serious are shown; the remaining 15 are one tap away and print in full.

  • Potential for harm · Dcited before2026-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to supervise a cognitively impaired resident while at an outside appointment. This affected one (Resident #60) of three residents reviewed for outside appointments. The total census was 91. Findings include:Record review of Resident #60 revealed he was admitted to the facility 11/29/24 and had diagnoses including prostate cancer and neuromuscular bladder. His minimum data set assessment on 12/29/25 identified him to have moderate cognitive impairment. There was no documentation of him going out to an appointment on 12/31/25. Interview with Veterans Affairs (VA) Social Worker (SW) #701 on 02/17/26 at 10:40 A.M. revealed the facility sent Resident #60 to a VA appointment on 12/31/25 with no escort. The resident had limited cognitive status and could not participate in the appointment. An attempt to interview Resident #60 on 02/18/26 at 11:36 A.M. revealed he was not interviewable. Interview with Unit Manager Licensed Practical Nurse (LPN) #202 and the Director of Nursing (DON) on 02/18/26 revealed the facility did not maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to notify the receiving facility when a resident with Influenza A was sent to an outside appointment or reschedule the appointment as needed appropriately. The facility also failed to use enhanced barrier precautions appropriately during wound care. This affected two (Residents #17 and #60) of three residents reviewed for infection control. The total census was 91. Findings include:1. Record review of Resident #60 revealed he was admitted to the facility 11/29/24 and had diagnoses including prostate cancer and neuromuscular bladder. His minimum data set assessment on 12/29/25 identified him to have moderate cognitive impairment. A nasal swab result dated and reported 12/28/25 tested him positive for Influenza A. Review of his orders and treatment administration record revealed him to have been on droplet precautions for influenza from 12/29/25 to 01/05/26. There was no documentation of him going out to an appointment on 12/31/25. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to provide appropriate care for an acute change in condition for Residents #116 and #123. This affected two residents (Resident #116 and Resident #123) of four residents reviewed for death. The facility census was 106.Findings Include:1. Resident #116 was admitted to the facility on [DATE] with diagnoses including pneumonia, endocarditis (an infection of the inner lining of the heart and its valves), chronic respiratory failure, diabetes, chronic obstructive pulmonary disease (COPD), chronic kidney disease, hemiplegia and hemiparesis affecting the left nondominant side following a stroke, end stage renal disease (ESRD) dependent on renal dialysis, congestive heart failure (CHF), bipolar disease, and dependence on supplemental oxygen. The resident died on [DATE].Review of the physician's orders for Resident #116 revealed an order was written on [DATE] for the resident to be a full code as well as for continuous oxygen at four liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure Resident #87 received appropriate incontinence care. This affected one resident (Resident #87) of three residents reviewed for incontinence care. The total census was 105.Findings include: Record review of Resident #87 revealed she was admitted to the facility 06/05/20 and had diagnoses including dementia, diabetes, and encounter for palliative care. Review of the minimum data set 3.0 assessment dated [DATE] revealed she had significant cognitive impairment, was always incontinent, had no listed allergies and no orders or care plan indicating specific alterations to common incontinence care practices. Observation of an incontinence care procedure for Resident #87 on 08/25/25 at 8:43 A.M. by Certified Nurse Aide (CNA) #501 revealed CNA #501 prepared for the procedure by wetting half of two towels with water. She wiped the resident’s front perineal area twice with one wetted towel, used the dry half of the same towel to dry it, then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family and staff interviews, review of facility policy, and record review, the facility failed to ensure a resident's advance directives were concise and readily retrievable for staff. This affected one (Resident #100) of three residents reviewed for advance directives. The facility census was 97. Findings include: Review of the medical record for Resident #100 revealed an admission date of [DATE]. Diagnoses included complication of kidney transplant, end stage kidney disease, and diabetes mellitus. Resident #100 died en route to the hospital on [DATE]. Review of the hospital paperwork revealed Resident #100 was to be Full code status on [DATE]. Review of Resident #100's advance directive form revealed DNRCCA was selected on the form and the physician signed it but did not date it. The form had a sticker on it indicating it was from the hospital. Review of the physician orders for [DATE] revealed Resident #100 was a Do Not Resuscitate Comfort Care- Arrest (DNRCCA) code status (meaning invasive or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interview the facility failed to ensure Resident #9 had her blood drawn in a private area to maintain infection control. The affected one resident (#9) of three residents reviewed for resident rights. The facility census was 95. Findings include: Review of the medical record for Resident #9 revealed an admission date of 08/16/22. Diagnoses included Parkinsonism, low back pain, cognitive communication disorder, and bipolar disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9 had moderate cognitive impairment. Residents required supervision set-up help only for bed mobility; total dependence of two-persons for transfers; and extensive one-person assistance for eating and toilet use. Review of the physician's order dated 04/15/24 revealed Resident #9 was to have a complete blood count (CBC) and basic metabolic panel (BMP) drawn every Monday for routine labs. Review of the care plan dated 05/22/24 revealed Resident #9 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-29 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to complete an accurate admission assessment for Resident #97. This affected one resident (#97) of three residents reviewed for admission assessments. The facility census was 95. Findings include: Review of the closed medical record for Resident #97 revealed an admission date of 01/12/24 and a discharge date of 01/16/24. Diagnoses included unspecified open wound of the abdominal wall, chronic obstructive pulmonary disorder, type two diabetes mellitus, and hypertensive chronic kidney disease with stage five end stage renal disease. Review of the admission assessment dated [DATE] for Resident #97 revealed no documentation related to Resident #97's abdominal wound. The assessment also listed absent bilateral pedal and radial pulses. Resident #97 was listed as having a colostomy with no assessment of the colostomy site. Resident #97 was listed as complaining of pain in his buttocks/coccyx area, but no skin assessment was completed. No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to provide a diet order or baseline height and weight for Resident #97 during his stay at the facility. This affected one resident (#97) of three residents reviewed for nutrition. The facility census was 95. Findings include: Review of the closed medical record for Resident #97 revealed an admission date of 01/12/24 and a discharge date of 01/16/24. Diagnoses included unspecified open wound of the abdominal wall, chronic obstructive pulmonary disorder, type two diabetes mellitus, hypertensive chronic kidney disease in stage five end stage renal disease. Review of the discharge paperwork from the hospital for Resident #97 dated 01/12/24 revealed no diet order. Review of the physician's orders for January 2024 for Resident #97 revealed no orders for a diet. Review of the admission assessment dated [DATE] for Resident #97 revealed no height or weight. Review of the interim care plan dated 01/12/24 for Resident #97 revealed nothing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-29 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to provide wound physician follow-up for a complicated abdominal wall wound for Resident #97 as ordered on admission. This affected one resident (#97) of three residents reviewed for physician services. The facility census was 95. Findings include: Review of the closed medical record for Resident #97 revealed an admission date of 01/12/24 and a discharge date of 01/16/24. Diagnoses included unspecified open wound of the abdominal wall, chronic obstructive pulmonary disorder, type two diabetes mellitus, and hypertensive chronic kidney disease in stage five end stage renal disease. Review of the hospital paperwork for Resident #97 revealed he was evaluated on 01/04/24 by a surgeon stating the reason for consultation was evaluation and management of infected abdominal wall surgical site ulcer. Resident #97 was at the hospital from [DATE] to 12/13/23 where he was found to have a large bowel obstruction and he underwent an exploratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of the facility policy the facility failed to provide Resident #98's representative proper training and education on insulin administration to ensure a safe and orderly discharge. This affected one resident (Resident #98) out of three residents reviewed for discharge planning. The facility census was 96. Findings include: Review of Resident #98's medical record revealed an admission date of [DATE] and diagnoses included acute kidney failure, pancreas and kidney transplant, and type one diabetes mellitus. Resident #98 was discharged AMA (against medical advice) from the facility on [DATE]. Review of Resident #98's Fall Risk Calculation dated [DATE] revealed Resident #98 was a moderate fall risk. Review of Resident #98's care plan dated [DATE] included Resident #98 was at risk for altered nutrition, hydration status related to kidney transplant, pancreas transplant, diabetes mellitus, and dementia. Resident #98 would be free from signs and symptoms of dehydration through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · Dcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy the facility failed to transfer Resident #30 with the use of a gait belt (a belt used to prevent falls during transfers). This affected one resident (#30) of three residents reviewed for transfers. The facility census was 93. Findings include: Record review for Resident #30 revealed an admission date of 11/09/22. Diagnosis included heart failure, chronic pain, osteoarthritis (OA) right shoulder and knee, age related osteoporosis, difficulty in walking, muscle wasting and atrophy, and history of falls. Record review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 did not have any communication issues and was cognitively intact. No behaviors or rejection of care was noted. She required extensive assistance from one staff for transfers. She required limited assistance from one staff for ambulation in her room. Balance issues were noted requiring staff assistance to stabilize. She had no falls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review the facility failed to ensure food was labeled, dated, and stored appropriately. This had the potential to affect 91 of 91 residents who received meals from the facility kitchen. The facility identified five residents (#52, #70, #86, #87 and #202) who received no food by mouth. The facility census was 96. Findings include: The following concerns were noted during the main initial kitchen tour conducted on 08/28/23 between 8:16 A.M. and 8:42 A.M. One bag of breadcrumbs, one bag of coconut flakes, and one bag of corn flakes were open to air and not properly sealed were located in the walk-in dry storage area, one bag of sugar cookies and one bag of chocolate chip cookies were open to air and undated located in the reach-in freezer, and four containers and/or baskets of strawberries with white, fuzzy, mold were located in the walk-in refrigerator. Interview and observation on 08/28/23 at 8:25 A.M., Dietary Manager (DM) #806 verified the above findings. Review of the facility document titled Food Storage, dated 2005, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-31 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure 15 residents (#5, #14, #21, #22, #31, #36, #51, #61, #67, #68, #69, #70, #79, #84, and #87) had a clean privacy curtain and failed to maintain clean and sanitary carpeting throughout the resident rooms and hallways. This had the potential to affect all 96 residents currently residing in the facility. Findings include: 1. Observation on 08/29/23 at 7:33 A.M. with State Tested Nurse Assistants (STNAs) #887 and #900 verified Residents #5, #14, #21, #22, #31, #36, #51, #61, #67, #68, #69, #70, #79, #84 and #87 had privacy curtains that were stained and dirty. Interview on 08/29/23 at 7:36 A.M. with STNA #900 revealed housekeeping and laundry staff were responsible for cleaning and maintaining the privacy curtains in resident rooms. Interview on 08/31/23 at 10:15 A.M. with Office Staff (OS) #944 revealed housekeeping staff maintained the resident rooms and common areas daily and privacy curtains were cleaned on rotation once a month unless contaminated or during isolation precautions. An environmental tour was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of resident accounts and interview the facility failed to ensure resident funds were returned to the resident or to the resident estate in a timely manner. This affected one resident (#296) out of three resident accounts reviewed. The facility census was 96. Findings include: Record review for Resident #296 revealed an admission date of [DATE] and a discharge date of [DATE]. Resident #296 discharged to another facility due to having COVID-19 and expired in [DATE]. Review of Resident #296 funds account revealed there was a balance on discharge of $2,931.95 which was not returned to the resident's estate until [DATE]. The Resident or his estate did not receive his funds for approximately 19 months. Interview on [DATE] 11:00 A.M. with the Accounts Receivable Coordinator (ARC) #914 revealed she confirmed Resident #296's funds were not returned to the resident or his estate timely.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review the facility failed to ensure advanced directives were present in the electronic chart and failed to ensure physicians orders were in place for Resident #70's advanced directives. This affected one resident (#70) of one resident reviewed for advance directives. The facility census was 96. Findings include: Review of the medical record revealed Resident #70 was admitted to the facility on [DATE]. Diagnoses included esophagitis unspecified with bleeding, gastrointestinal hemorrhage, and severe protein-calorie malnutrition. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 was alert and oriented with cognitive impairment and required one-person physical extensive assist for activities of daily living (ADL). Review of the paper medical record identified a code status of Full Code. Review of the electronic medical record, located in Point Click Care (PCC) identified no evidence of Resident #70's advanced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to promptly notify the physician of Resident #15's nosebleeds. This affected one resident of five residents reviewed for unnecessary medications. Findings include: Review of the medical record for Resident #15 revealed an admission date of 10/08/14. Resident #15's admitting diagnoses included long term current use of anticoagulants (blood thinning medications) and a history of venous thrombosis and embolism (blood clots). Resident #15 was started on Eliquis medication (an anticoagulant medication used to prevent blood clots) in 2015 related to a history of venous thrombosis and embolism. Review of the care plan dated 02/25/15 revealed staff were to assess for side effects of the Eliquis medication, including bleeding abnormalities. The most recent physician order change related to the Eliquis medication was dated 09/27/19 and was for 2.5 milligrams (mg) to be given orally, two times a day. Review of the minimum data set (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate care and services for nosebleeds for Resident #15. This affected one resident of five residents reviewed for unnecessary medications. Findings include: Review of the medical record for Resident #15 revealed an admission date of 10/08/14. Resident #15's admitting diagnoses included long term current use of anticoagulants (blood thinning medications) and a history of venous thrombosis and embolism (blood clots). Resident #15 was started on Eliquis medication (an anticoagulant medication used to prevent blood clots) in 2015 related to a history of venous thrombosis and embolism. Review of the care plan dated 02/25/15 revealed staff were to assess for side effects of the Eliquis medication, including bleeding abnormalities. The most recent physician order change related to the Eliquis medication was dated 09/27/19 and was for 2.5 milligrams (mg) to be given orally, two times a day. Review of the minimum data set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation and interviews, the facility failed to utilize pressure relieving heel protectors for Resident #82 as ordered by the physician. This affected one of three residents reviewed for pressure ulcers. Findings include: Medical record review for Resident #82 revealed a date of birth as 02/19/44 and admission into the facility on [DATE]. Diagnoses included hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following a stroke, subarachnoid hemorrhage (brain bleed), cognitive impairment following cerebral infarction (stroke), chronic obstructive pulmonary disease, moderate protein calorie malnutrition, osteoarthritis in both knees, muscle wasting and atrophy, contracture of both right and left knees, and muscle weakness. Review of the comprehensive minimum data set 3.0 assessment, dated 01/10/20, revealed a brief interview for mental status, BIMS, score of 9 which indicated moderate cognitive impairment. Scores of 8 to 12 indicate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-11-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to document the events of Resident #41's death. The facility also failed to ensure accurate and complete documentation in the records of Resident #49 regarding transfers to the hospital and Resident #38 regarding the use of an as needed medication. This affected three (Resident #41, #49, and #38) residents, and had the potential to affect any of the 89 residents at the facility. Findings include: 1. Record review of Resident #41 revealed the resident was admitted to the facility on [DATE] and had diagnoses including sepsis, hyperkalemia, congestive heart failure, chronic obstructive pulmonary disease, and pneumonia. The resident had a DNR (Do Not Resuscitate) order dated [DATE]. A progress note on [DATE] at 5:53 P.M. revealed the resident passed away at 5:40 P.M. that day. No evidence of other information about the death could be found in the resident's documentation, including the presentation of the body or possible causes of death. Interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-11-08 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and record review the facility failed to complete a Significant Change assessment for Resident #6 when she was admitted to hospice care. This affected one resident of five screened for hospice services. The facility census was 89. Findings include: Resident #6 was admitted to facility on 12/17/14 with diagnoses that included dementia, heart disease, osteoarthritis, and chronic obstructive pulmonary disease (COPD). Minimum Data Set (MDS) 3.0 assessment, dated 10/08/18, finds Resident #6 had long term and short term memory problems and was oriented to person and place. Review of Resident #6's physician orders revealed she was admitted to hospice on 09/07/18. A Significant Change MDS assessment is required to be completed within 14 days of determining the status change. No other assessment was completed until 10/08/18. Interview on 11/08/18 at 9:45 A.M. with MDS Nurse, Licensed Practical Nurse (LPN) #20, confirmed there was no Significant Change assessment done within 14 days of the status change.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure interventions were in place to prevent falls for Resident #'s 34 and 38 . This affected two of five residents (Resident #'s 6, 22, 34, 38 and 46) reviewed for falls, with a facility census of 89. Findings include: 1. Review of the record of Resident #38 revealed she was admitted to the facility on [DATE] with altered mental status, encephalopathy, and dementia without behaviors. Review of her most recent Significant Change Minimum Data Set (MDS) 3.0 assessment, dated 10/19/18, revealed she was moderately cognitively impaired and did not have behaviors. Review of her fall care plan, dated 09/04/18, revealed she was at risk for falls due to confusion, impaired mobility, and use of psychotropic medications, with interventions to prevent falls including ensure the call light was within reach, the environment was to be kept free from clutter, and have commonly used articles within reach. Review of a nursing note, dated 09/01/18 at 10:41…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-11-08 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, menu review, nutrient summary review and interview, the facility failed to ensure the menu was followed for nutritional adequacy. This affected one resident (Resident #34) six residents (Resident #34, #183, #35, #3, #15, and #63) residents on a pureed diet. The facility census was 89. Findings include: Review of the 11/06/18 lunch menu indicated one, #8 scoop (4 fluid ounces) was to be used to serve the puree cornbread dressing and a one, #10 scoop (3.2 fluid ounces) was to be used to serve the puree wheat roll. Review of the nutrients summary for puree cornbread dressing indicated one serving provided 173 calories and 21 grams of carbohydrates. Review of the nutrients summary for puree wheat roll indicated one serving provided 118 calories and 14 grams of carbohydrates. Observation on 11/06/18 at 12:14 P.M. revealed [NAME] #17 was serving lunch from the steam table. [NAME] #17 served Resident #34's meal tray and used a #8 scoop to serve the puree cornbread dressing. Interview, during the observation, with Dietary Manager (DM) #2 and [NAME] #18, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-11-08 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure Resident #68 was served the correct liquid-consistency as ordered by the physician. This affected one (Resident #68) of 14 residents who ate in the second-floor dining room. The facility census was 89. Findings include: Record review of Resident #68 indicated an admission date of 11/07/17 with diagnoses of vascular dementia without behavioral disturbance and major depressive disorder. Review of the care plan, updated on 07/03/18, indicated Resident #68 was at risk for altered nutrition status related to dysphagia with an intervention of nectar-thickened liquids. Review of the 10/01/18 Minimum Data Set (MDS) 3.0 annual assessment indicated Resident #68 was moderately cognitively impaired, needed limited assistance with eating of one-person physical assistance, and was ordered a mechanically-altered diet. Review of the November 2018 physician order indicated Resident #68 was ordered nectar-thickened liquids consistency. Observation on 11/05/18 at 12:44 P.M. revealed Resident #68 was taking a drink from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-11-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection control practices were followed during a dressing change for Resident #7 and in the use of an indwelling urinary catheter for Resident #38. This affected one of two residents (Resident #'s 7 and 77) observed for a dressing change, and one of two residents (Resident #38 and 13) reviewed for continence. The facility census was 89. Findings include: 1. Review of the record of Resident #7 revealed he was admitted on [DATE] with diagnoses including metabolic encephalopathy, chronic renal failure with dialysis, and diabetes mellitus with diabetic neuropathy. He was admitted to the facility with diabetic ulcer to his left lateral heel and developed a pressure area to his left heel during a hospital stay in May 2017. The most recent measurement for the areas revealed the left heel as UTS (unable to be staged) area measuring 3.0 centimeters (cm) by 2.7 cm by 0.1 cm. An area to the left lateral foot, where his small toe had also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2018-11-08 · tag F0606 — failed to not employ staff found guilty of abuse — widespread
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to prevent staff members convicted of assault from being hired in direct-care positions. This affected one State Tested Nurse Aide (STNA) #502 of eight staff members reviewed for criminal record screening. This had the potential to affect any of the 89 residents at the facility. Findings include: Review of STNA #502's employee file revealed they had been charged and convicted with assault, with a conviction date of 05/19/15. STNA #502 was hired by the facility on 04/06/18 and was currently employed at the time of the survey. The review revealed no evidence STNA #502 was assessed for appropriateness to hire based on personal character standards. Interview with Human Resources Director #5 at 11:45 A.M. on 11/08/18 confirmed the above findings.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to O'NEILL HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 54.2-0.2 vs chain
Health inspection 3 of 53.7-0.7 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 5 of 54.8+0.2 vs chain
The other 5 homes this chain runs (chain average 4.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CARLOW LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2012
ONEILL, DEBORAHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER11%since 01/01/2012
ONEILL, JOHNIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER30%since 01/01/2012
ZISKA, DOREENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST19%since 01/01/2012
CHUMA, KIMBERLYIndividualCONTRACTED MANAGING EMPLOYEEsince 05/03/2017
O'NEILL MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2006

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.0M
Net patient revenuemost recent cost report
-2.9%
Operating marginrevenue minus expenses
$3.2M
Related-party expense22% of expenses
Who pays — share of resident-days
Medicaid 8%Medicare 4%Other / private 88%

This home reported $3.2M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$203per resident / day
operating cost
$6,174per month
≈ monthly operating cost
$197per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365267. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-08-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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