Four Seasons Rehabilitation & Care
1212 Four Seasons Drive, Durant, OK 74701 · For profit - Individual · 122 certified beds · (580) 677-9911 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.3% | 13.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 10.0% | 3.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.1% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.9% | 2.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.4% | 3.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.6% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 24.8% | 13.7% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 34.6% | 25.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.5% | 17.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.8% | 17.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.3% | 1.8% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 63.0% | 74.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.1% | 27.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.4% | 16.6% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.8%CMS range 29.7–59.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 8.4–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 27.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.5%CMS range 5.1–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 122 beds and averages 52.9 residents a day — about 43% occupied, or roughly 69 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.82 hrs/resident/day on weekends vs 3.49 on weekdays — 19% thinner on weekends. RN hours go from 0.32 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 10 most serious are shown; the remaining 15 are one tap away and print in full.
- Potential for harm · Ecited before2025-05-15 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the physician responded to monthly medication regimen reviews (MMR) for 3 (#4, 5 and #21) of 5 sampled residents reviewed for unnecessary medications. The administrator identified 42 residents who resided in the facility. Findings: A Medication Monitoring policy, dated 10/01/18, read in parts, For non-Urgent recommendations, the Facility and Attending Physician must address the recommendation(s) in a timely manner that meets the needs of the resident- but no later than their next routine visit to assess the resident- and the Attending Physician should document in the medical record .If the Attending Physician fails to address a recommendation or document a rationale for rejecting a recommendation: The DON, Medical Director or designee should review the incomplete documentation with the Attending Physician. 1. An undated face sheet showed Res #4 had diagnoses which included major depressive disorder and insomnia. A physician order, dated 01/16/23, showed to administer temazepam (hypnotic) 15 mg at bedtime for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement their abuse policy for one (#1) of four residents reviewed for allegations of abuse. The administrator identified four allegations of abuse in the last six months. Findings: The facility policy titled Abuse Investigation and Reporting documented in parts .The Administrator will suspend immediately any employee who has been accused of resident abuse, pending the outcome of the investigation . Resident #1 had diagnoses which included muscle weakness, altered mental status, and anxiety. An incident report, dated 08/06/24, documented an allegation of abuse. The report documented an employee inappropriately touched themselves in the resident's room. The report documented the employee was immediately suspended pending the investigation. An employee timecard, dated 08/06/24, documented CNA #1 clocked in at 2:49 p.m., clocked out at 4:49 p.m., clocked back in at 5:22 p.m., and clocked out again at 11:10 p.m. On 09/19/24 at 11:19 a.m., the administrator reviewed CNA #1's timecard. The administrator stated the timecard had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure MDS assessment accurately reflected the residents' status related to a GDR which was clinically contraindicated for one (#16) of five residents whose medications were reviewed. The administrator identified 44 residents who resided in the facility. Findings: Res #16 had diagnoses which included schizoaffective disorder, major depressive disorder, and anxiety disorder. A MRR, dated 12/13/23, documented the resident received Risperdal 0.5 mg twice a day for schizoaffective disorder. The MRR documented a request for a GDR. The physician signed the MRR on 01/02/24 and documented the resident was stable at present and did not want a reduction. A quarterly assessment, dated 01/09/24, documented the resident was moderately impaired with cognition and required setup or clean up assistance to partial assistance with ADLS. The assessment documented the resident received an antipsychotic, an antidepressant, and an antianxiety medication. The assessment documented antipsychotic's were received on a routine basis only and a GDR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure OHCA was contacted when residents had serious mental illnesses for two (#11 and #29) of two residents reviewed for PASRR assessments. The DON identified 44 residents resided in the facility. Findings: 1. Res #11 was admitted to the facility on [DATE] and had diagnoses which included major depressive disorder. A PASRR level I, dated 04/04/18 did document the resident had diagnosis of serious mental illness. On 08/13/21, the physician diagnosed the resident with schizoaffective disorder. On 01/25/24 at 10:29 a.m., the MDS coordinator stated that the OHCA was not notified of the new diagnosis of schizoaffective disorder. 2. Res #29 was admitted to the facility on [DATE] and had diagnoses which included anxiety disorder and recurrent depressive disorder. A PASRR level I, dated 09/11/18 did document the resident had diagnosis of serious mental illness. On 08/17/21, the physician diagnosed the resident with schizoaffective disorder. On 01/25/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to update a comprehensive care plan for three (#8, 11, and #29) of three sampled residents reviewed for revision of care plans. The facility failed to update care plans related to: a. pressure ulcers for Res #8, b. bed rails and low air mattress for Res #11, and c. schizoaffective disorder for Res #29. The administrator identified 44 residents who resided at the facility. Findings 1. Resident #8 was admitted on [DATE] with diagnoses of multiple sclerosis, overactive bladder, chronic pain, chronic kidney disease, and diabetes mellitus type II. A revised care plan, dated 09/18/23, documented skin was intact and without evidence of redness, irritation, maceration, or open areas. The care plan also documented the resident was at risk for pressure ulcers. A significant change assessment, dated 12/11/23, documented the resident was moderately impaired with cognition and required extensive assistance with most ADLs. The assessment also documented the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident received the necessary services to maintain their scheduled baths for one (#16) of one sampled residents for assistance with bathing. The administrator identified 44 residents who resided in the facility. Findings: Res #16 had diagnoses which included myotonic muscular dystrophy, lack of coordination, muscle weakness, schizoaffective disorder, and major depressive disorder. A physician order, dated 03/25/22, documented nail care to be provided on bath days Monday, Wednesdays, and Fridays on the three to eleven shift. A care plan, last revised on 10/09/23, documented the resident required the assistance of one for bathing. A quarterly assessment, dated 01/09/24, documented the resident was moderately impaired with cognition and required setup or clean up assistance to partial assistance with most ADLs. The assessment documented the resident required substantial to maximal assistance with bathing. The resident was scheduled for thirteen baths in December 2023. The bathing sheets were reviewed and documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to maintain proper catheter bag placement to prevent urine back flow for one (#2) of one resident who was reviewed for catheters. The DON identified five residents who had catheters. Findings: The form titled Catheter Care, Urinary documented .The purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract infections .Position the drainage bag lower than the bladder at all times to prevent urine from flowing back into the urinary bladder . The resident was admitted with diagnoses which included retention of urine, urinary incontinence, and history of urinary tract infections. The care plan, dated 08/21/23, documented the resident had a catheter and was at risk for infections. The goal was for the resident to remain free from infection times 90 days. The approach was to maintain the catheter tubing below the level of the bladder. The quarterly assessment, dated 11/07/23, documented the resident was moderately impaired cognitively and required maximum assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure significant medication errors did not occur for one (#16) of five residents whose medications were reviewed. The administrator identified 44 residents who resided in the facility. Findings: Res #16 had diagnoses which included type two diabetes mellitus with hyperglycemia, myotonic muscular dystrophy, schizoaffective disorder, and major depressive disorder. A physician order, dated 12/07/21, documented Levemir insulin administer 15 units subcutaneous at bedtime for diabetes mellitus with hyperglycemia. A care plan, last revised 10/09/23, documented the resident was a diabetic and to administer insulin as directed. The care plan documented the staff wound monitor for signs and symptoms of hyperglycemia. The care plan documented the staff would notify the physician of a FSBS less than 60 or greater than 400. A physician order, dated 12/14/23 Novolin R FlexPen (insulin regular human) insulin pen administer five units subcutaneous with meals for diabetes mellitus with other diabetic ophthalmic complication at 6:00 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow the menu and make changes changes with the dietitian approval for the residents. The dietary manager identified 41 residents received meals prepared by the kitchen. Findings: A policy titled Menu Substitutions documented, .menu will be served as written unless an emergency situation arises .If a specific item is not available, the cook will consult with the Nutrition & Foodservice Manager or consultant RDN/NDTR regarding an appropriate substitution .substitutions will be made in accordance with the Menu Substitution Guide .The dietitian will initial off the Menu Substitution Form after review . On 01/23/24 at 10:30 a.m., the DM stated the menu documented roast beef for the lunch menu, but was rejected by the food purchase company and they substituted pork roast. The DM stated substitutions happened a lot and they would not know until the food order arrived. The DM stated they were unsure who approved the substitutions from the original order, but it as always been that way. On 01/23/24 at 10:31 a m., dietary cook #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to store and distribute food in a sanitary manner for the residents. The dietary manager identified 41 residents who received meals from the kitchen and three residents who received nutrition via tube feeding. Findings: The Ice Machines and Ice Storage Chests policy documented .To help prevent contamination of ice machines .a. Limit access to ice machine or ice storage chests/containers to employees only; g. Maintenance department will disassemble the ice machine for deep cleaning monthly or as indicated per manufacture instructions; h. Dietary department will perform weekly sanitizing of the ice bin . On 01/23/24 at 10:15 a.m., a tour of the kitchen was completed. The ice machine located in the resident dining room was unlocked, dirt was observed on the inside and around the outside of the door. Where the ice falls to the ice bin, there was a pink slim when checked. On 01/23/24 at 10:16 a.m., the DM observed the ice machine. The DM stated the ice machine should have been locked and the ice machine was cleaned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 15 citations
- Potential for harm · D2024-01-29 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to provide an ABN notice for one (#18) of three residents who were reviewed for beneficiary notices. The administrator identified 19 residents who were discharged from Medicare Part A services with days remaining. Findings: Res #18 received Medicare Part A services from 09/01/23 through 09/18/23. On 01/24/24 at 11:46 a.m., the DON stated the therapy department should complete the ABN form and nursing should complete the NOMNC form. The DON stated they understood when a resident did not have therapy they did not need the ABN. The DON stated the MDS coordinator was responsible for the completion of the required forms. On 01/24/24 at 12:12 p.m., the MDS coordinator stated most of the time the beneficiary ABN forms were completed by therapy. They stated the resident did not have therapy, so therapy would not have completed an ABN form. They stated to their understanding if the resident did not have therapy, the ABN form was not required.
- Potential for harm · D2024-01-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete a thorough investigation for one (#98) of one resident who was reviewed for allegations of abuse. The DON identified 11 allegations of abuse in past year. Findings: A form titled Abuse and Neglect - Administrative Protocol documented, The facility abuse coordinator will conduct and/or facilitate interviews of the direct resident(s) involved in the allegation, any interviewable residents, and any staff associated with the allegation, any visitors that have knowledge or witnessed the allegation. A written report or statement will be gathered and maintained on all interviews . Res #98 was admitted to the facility with diagnoses which included chronic obstructive pulmonary disease, impulse disorder, and personality disorders. A discharge return anticipated assessment, dated 12/27/23, documented the resident was moderately impaired cognitively and required set up assistance with most ADLs. On 01/24/24 at 9:55 a.m., the resident was sitting in the dining room in a wheelchair drinking a cup of coffee. The resident stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a significant change assessment after the resident had a change in condition for one (46) of 16 residents whose assessments were reviewed. The administrator identified 44 residents who resided in the facility. Findings: Res #46 was admitted to the facility with diagnoses which included malignant neoplasm of overlapping sites of cervix, acute kidney failure, and urinary tract infection. An admission assessment, dated 10/23/23, documented the resident was severely impaired cognitively and required partial to moderate assistance with most ADLs. The assessment documented the resident did not have a life expectancy of less than six months to live and was not receiving hospice services. A physician order, dated 10/30/23, documented an order for Centric Hospice to evaluate and treat for hospice care. On 01/29/24 at 12:50 p.m., the MDS coordinator reviewed the resident's EHR and stated the resident started receiving hospice services on 10/31/23. The coordinator stated a significant change assessment should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete a baseline care plan for one (#21) of 16 residents whose care plans were reviewed. The administrator identified 44 residents who resided in the facility. Findings: Res #21 was admitted to the facility with diagnoses which included injuries of left hip, dementia, and depressive episodes. An admission progress note, dated 12/06/23, documented the resident was admitted to the facility. The note documented the resident was confused and had dementia. The note documented the resident was dependent on staff for all ADL care and required two person assist for all transfers. The resident's EHR was reviewed. The record documented the baseline care plan was started on 12/07/23 and was still in progress. The admission assessment, dated 12/11/23, documented the resident was severely impaired cognitively. The assessment documented the resident required partial to moderate assist with personal hygiene and substantial to maximal assist with toileting. The assessment documented the resident had a history of falls resulting in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to develop a comprehensive care plan related to a dialysis port for one (#38) of two residents reviewed for dialysis. The DON identified 44 residents resided in the facility. Findings: Res #38 was admitted to the facility on [DATE] with diagnoses of end stage renal disease, disorder of phosphorus metabolism, and dependence of renal dialysis. A nurse note, dated 07/27/23, documented to send the resident to the emergency room for evaluation and treatment of their dialysis port related to the resident pulling the port out. A physician order, dated 08/22/23, documented dialysis catheter right chest - observe daily for signs and symptoms of infection and to leave open to air. A physician order, dated 09/20/23, documented to observe dialysis catheter left chest -observe for signs and symptoms of infection and to leave open to air. On 01/23/24 an observation was made of the resident's dialysis catheter in their left chest. A communication note,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure a resident was free from accident hazards for one (#11) of three sampled residents reviewed for accidents. The DON identified 44 residents resides in the facility. Findings: Res #11 was admitted on [DATE] with diagnoses of diabetes mellitus with diabetic nephropathy, idiopathic peripheral autonomic neuropathy, acute embolism and thrombosis of unspecified deep veins of right lower extremity, anxiety, and schizoaffective diagnoses. A physician order, dated 09/27/23, documented the resident may have U-rails for bed mobility. A quarterly assessment, dated 11/13/23, documented the resident cognition was severly impaired. Res #11 required assistance with all ADLs. A care plan, dated 11/02/23, documented the resident may use bed rails for positioning. The care plan also documented the resident would use bed rails without adverse consequences. On 01/23/24 at 11:43 a.m., the resident was observed lying supine in the bed sleeping with their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete a monthly medication regimen review for one (#8) of five residents reviewed for unnecessary medication. The administrator identified 44 residents who resided in the facility. Findings: Res #8 had diagnoses which included multiple sclerosis, a right buttock pressure ulcer stage III, pain, cirrhosis of the liver, chronic kidney disease, diabetes, depression, and urinary tract infection. A MRR, dated 04/18/23, documented a requesst for reduction of Celexa 20 mg daily and Cymbalta 60 mg daily. The physician signed and documented no changes on the form, but did not date the MRR. A MRR, dated 05/16/23, documented a request for reduction of Celexa 20 mg daily and Cymbalta 60 mg daily. The physician documented no changes, but did not document a rational for their response. A MRR, dated 06/16/23, documented a request for reduction of Celexa 20 mg daily and Cymbalta 60 mg daily. The form did not document a response from the physician. A significant change assessment, dated 12/11/23, documented the resident was moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure labs were obtained per physician orders for one (#8) of five sampled residents reviewed for unnecessary medications. The DON identified 44 residents that resided at the facility. Findings: Res #8 was admitted on [DATE] and had diagnoses of multiple sclerosis, overactive bladder, chronic pain, chronic kidney disease, and diabetes mellitus type II. On 07/14/23 the pharmacist recommended to monitor the resident's Hemoglobin A1C and a lipid panel for the month of July 2023 and then every 6 months thereafter. The physician agreed with the recommendation and dated the form 07/19/23. A significant change assessment, dated 12/11/23, documented the resident was moderately impaired with cognition and required extensive assistance with most ADLs. On 01/25/23 at 12:20 p.m., the DON was interviewed and they stated the Hemoglobin A1C and a lipid panel had not been as ordered.
- Potential for harm · D2024-01-29 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to conduct regular inspections of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for one (#11) of three residents reviewed for accident hazards. The DON identified 44 residents resides in the facility. Findings: Res #11 was admitted on [DATE] with diagnoses of diabetes mellitus with diabetic nephropathy, idopathic peripheral autonomic neuropathy, acute embolism and thrombosis of unspecified deep veins of right lower extremity, anxiety, and schizoaffective diagnoses. A physicians order, dated 09/27/23, documented the resident may have bed rails for bed mobility. A care plan, dated 11/02/23, documented the resident may use bed rails with help for positioning. The care plan also documented the resident would use bed rails without adverse consequences. A quarterly assessment, dated 11/13/23, documented the resident's cognition was severly impaired. Res #11 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-11 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents' rights to privacy was provided during dining for five of (#1, 2, 3, 4, and #6) of six sampled resident's reviewed for privacy. The Resident Census and Conditions of Residents form documented 49 residents resided in the facility. Findings: 1. Res #1 had diagnoses which included hypertension, dementia, pneumonia, and acute kidney failure. A significant change assessment, dated 09/23/23, documented Res #1 was severely impaired with cognition and required extensive assistance with ADLs. 2. Res. #2 had diagnoses of diabetes mellitus type II, post traumatic stress disorder, insomnia, and schizoaffective disorder. A quarterly assessment, dated 07/29/23, documented Res #2 was cognitively intact and required limited assistance for some ADLs. 3. Res. #3 had diagnoses of congestive heart failure, paroxysmal atrial fibrillation, and Parkinson's disease. A quarterly assessment, dated 08/13/23, documented Res #3 had problems with cognition and required extensive assistance with ADLs. 4. Res. #4 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-11 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to provide the necessary ADL assistance to residents who were unable to carry out their own for four (#1, 2, 4, and #5) of six residents sampled for ADL (bathing) assistance. The Resident Census and Conditions of Residents form documented 49 residents resided in the facility. Findings: 1. Res #1 had diagnoses of dementia, upper respiratory infections, pyleonephritis, bronchitis, and right knee pain. A care plan, dated [DATE], documented the resident required extensive assistance with bathing. A physician's order, dated [DATE], documented Res #1 was to have a bath on Monday, Wednesday, and Friday. A significant change assessment, dated [DATE], documented Res #1 was severely impaired with cognition and required extensive assistance with ADLs. Point of care bathing records for the month of [DATE], documented the resident had not been bathed out of the 13 times it was scheduled. 2. Res #2 had diagnoses of diabetes mellitus type II, post traumatic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the registered dietician's recommendations were implemented for one (#4) of three residents sampled for nutritional status. The Resident Census and Conditions of Residents form documented 49 residents who resided in the facility. Findings: Res #4 had diagnoses of chronic obstructive pulmonary disease, upper respiratory infections, regional pain of the lower limbs, atrial fibrillation, depression, and bipolar disorder. The weight record, dated 07/04/23, documented a weight of 149 lbs. A quarterly assessment, dated 07/28/23, documented the resident required extensive assistance with eating. The weight record, dated 08/03/23, documented a weight of 137.9 lbs. On 08/24/23, a registered dietician recommended Res #4 to receive MedPass 90 ml TID for weight loss. The EHR was reviewed and did not document an order for the resident to receive MedPass. On 10/10/23 at 12:25 p.m., Res #4 was observed in the dining room and a staff member was assisting the resident to eat. On 10/11/23 at 9:20 a.m. LPN #1 stated Res…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure care plans were updated or revised for four (#14, 17, 25 and #29) of seven care plans reviewed. The Resident Census and Conditions of Residents, dated 10/28/22, documented 48 residents resided in the facility. Findings: 1. Res #14 was admitted with diagnoses which included anorexia, psychotic disturbance, dementia, and anxiety. An Assistance with Meals policy, revised 2017, documented in part, Residents shall receive assistance with meals in a manner that meets the individual needs of each resident . A physician's order, dated 08/29/22, documented, Diet: Regular Special Instructions: Resident requires assistance with all meals. With Meals 07:30 AM, 12:00 PM, 05:30 PM. Assisted Diners flowsheets dated from 09/20/22 to 10/25/22 documented Res #14 had 108 opportunities for staff to document assistance and amount of food eaten. Six meals were recorded as zero intake and eight meals had no documentation. A progress note, dated 10/24/22, documented in parts . Assisted diner + fortified foods w/meals A care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure two (#25 and #29) of 11 COVID-19 positive residents received physician ordered treatment in a timely manner. A Daily Census Report, dated 10/27/22, documented 11 of 48 residents resided on the Isolation Hall. Findings: 1. Res #25 was admitted with diagnoses which included diabetes, hypertension, and ASHD. A physician's order, dated 10/01/22, documented in parts, Monitor residents for signs and symptoms of COVID-19 .Notify physician immediately & isolate resident . A care plan, revised on 10/26/22 at 12:58 p.m., documented in parts .diagnosis of COVID .administer medication as ordered by the physician . A Resident Progress Note dated 10/26/22 at 3:27 p.m., documented in parts .Notified NPRN .today of patients [sic] status. New orders for Vitamin C .Vitamin D .Zinc . A physician's order, dated 10/26/22 at 3:15 p.m., documented, vitamin D3, 125 mcg, 1 tab twice a day. A physician's order, dated 10/26/22 at 3:18 p.m., documented, zinc acetate 50 mg, 1 tab twice a day. A physician's order, dated 10/26/22 at 3:19 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-28 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
F698 Based on record review and interview, the facility failed to ensure a resident on dialysis received care and services for one (#24) of one sampled resident reviewed for dialysis. The facility failed to ensure: a. a physician's order was obtained for dialysis care, b. dialysis policy was followed The Resident Census and Conditions of Residents, dated 10/28/22, documented two residents were on dialysis services. Findings: Res #24 had diagnoses which included end stage renal disease and dependence on renal dialysis. a. A physician's order, dated 07/15/19, read in parts, Resident goes to Davita Dialysis .Once a day on Mon, Wed, Fri; 07:00AM-03:00PM. The order did not contain post dialysis care. On 10/27/22 at 10:00 a.m., LPN #2 was asked to locate orders for fluid restriction, vascular access site care, and weight monitoring. LPN #2 was unable to locate the orders. On 10/27/22 at 10:05 a.m., LPN #1 was asked to locate weight monitoring orders. LPN #1 was unable to locate the orders. On 10/27/22 at 10:10 a.m., the DON was asked to locate the orders for a fluid restriction and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ELMBROOK MANAGEMENT COMPANY — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.4 | -2.4 vs chain |
| Health inspection | 3 of 5 | 3.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 3.0 | -2.0 vs chain |
| Quality measures | 1 of 5 | 2.4 | -1.4 vs chain |
The other 10 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| COBLE, TOM | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/26/2021 |
| LODES, JASON | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/06/2023 |
| ELMBROOK MANAGEMENT COMPANY, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/26/2020 |
| CASEY, RAYMOND | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/27/2024 |
| PLUMB, IMRAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/18/2023 |
CMS files one row per role, so the 13 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $870K paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375238. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.